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A & A Contract Customs Brokers


A & A is a full-service international logistics company specializing in customs brokerage, freight forwarding, and warehousing services. Being a part of our team means sharing in our excitement about cross border trade, customs, freight, and warehousing.

A & A Contract Customs Brokers is hiring a Remote Customs Clearance Coordinator (various shifts available)

Job Description

Major duties and responsibilities include, but are not limited to:

  • Handling general inquiries professionally (internally and externally) over the phone, in person, or through email
  • Review documentation and prepare customs release entries for processing
  • Communicate with customers to clear shipments, close entries, provide updates, and resolve paperwork issues and customs holds
  • Handle and resolve difficult or challenging situations while maintaining first-class service to all internal and external customers
  • Maintain strong knowledge of all ports across the USA and Canada
  • Assign correct tariff classifications (HTSUS)
  • Assist in ensuring that all entries are released, classified, and billed accurately and in a timely manner
  • Responsible for ensuring that U.S. and Canadian customs regulations are adhered to when completing import and export documents to facilitate the movement of cross-border shipments
  • Other duties as required

Qualifications

  • Previous customs entry release experience
  • Experience processing entries across different modes of transportation (highways, rail, air, ocean) is an asset
  • Certified Customs Specialist (CCS) designation or Licensed Customs Broker (LCB) is an asset
  • High work standards, high level of accuracy
  • Ability to handle large volumes of work and meet tight deadlines
  • Works well independently
  • Strong customer service orientation
  • Quick learner and a desire to learn
  • Results-driven
  • Ability to multi-task
  • Strong communication skills

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