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Acquia

A Software Company.
cquia is the open source digital experience company. We provide the world's most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. Acquia is helping some of the world’s leading brands succeed, including Twitter, Mercedes Benz, Warner Music Group, and Stanford University. More than 4,000 organizations are using Acquia’s solutions for content, community and commerce.

Headquarter Location:
Boston, Massachusetts, United States

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Acquia is hiring a Remote Manager, DXP Support- (Application Support) (Pune or Delhi/NCR Remote Role)

Manager DXP Support
Job Location : Remote India

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Who you are…

Our ideal candidate will have a strong service background at an Enterprise level company, and as part of a Global Support organization successfully delivering 24/7 Mission Critical Coverage. 

You demonstrate outstanding interpersonal skills and align with Acquia’s core values. We’re looking for someone with a ‘can-do’ attitude who will challenge the status-quo while still ensuring that team morale remains high. This role reports to the Director of Global Support.

What you’ll focus on…
  • Team Leadership: Manage, mentor, and develop a team of technical support engineers to ensure high performance and professional growth
  • Customer Support: Oversee the resolution of customer issues, ensuring timely and accurate responses to support tickets, emails, and phone calls
  • Performance Monitoring: Track team performance metrics, analyze data, and implement improvements to enhance efficiency and customer satisfaction
  • Process Improvement: Develop and refine support processes, policies, and procedures to ensure consistency and quality in customer interactions
  • Training and Development: Organize training sessions for the support team to keep them updated on product knowledge and best practices
  • Escalation Management: Handle escalated customer issues, working closely with other departments to resolve complex problems
  • Reporting: Prepare regular reports on support team performance, customer feedback, and key metrics for senior management
  • Collaboration: Work closely with peers, Product Engineering, Cloud Operations and a multitude of teams to provide customer insights and feedback
Requirements
  • Education: Bachelor’s degree in Computer Science, Information Technology or Systems, or a related field
  • Experience: Minimum of 8-11 years in technical support, with at least 2 years in a managerial or supervisory role
  • Technical Skills: Strong understanding of SaaS products, Cloud Technologies, and technical troubleshooting
  • Leadership: Proven ability to lead, motivate, and develop a high-performing team
  • Communication Skills: Excellent ability to convey information clearly, in both written and verbal forms, to a variety of audiences ie. technical and non-technical customers
  • Problem Solving: Strong analytical and problem-solving skills, with a customer-centric approach
  • Interpersonal Skills: Ability and desire to form strong relationships with customers, teammates, and coworkers across departments and functions
  • Tools: Proficiency with support ticketing systems, CRM software, and other relevant tools
  • Proactive: Have an idea  or notice an inefficiency? Acquia Support empowers individuals to directly improve the experience of your team and/or the customer with regular feedback.
  • Flexible: Be able to work in 24x7 operating model (either of the available shift hours)

Why Acquia Support?

A genuinely fun place to work. We're a tight-knit team with a lot of energy and opportunities to work collaboratively with others, both in Support and across Acquia to improve our offerings and customer experiences.We're not a call center. Acquia is looking for engineers, not someone to just answer the phone. We provide opportunities to constantly learn and grow your technical skills while solving sophisticated challenges involving cloud technology.When we say work/life balance, we mean it. Paid quarterly on-call, and a liberal vacation policy mean a role where you can have a life, not just a job you can live with.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

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Acquia is hiring a Remote Project Manager

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

 

A Project Manager is a member of the Professional Services delivery team that builds and maintains applications on the Acquia Platform on behalf of customers and partners. A Project Manager is responsible for executing a project according to Acquia’s methodology.

 

Key responsibilities:

  • Accountable for delivering successful customer projects using Acquia’s agile development methodology
  • Accountable for managing change in order to meet or exceeding project goals, including budget, scope, and timeline goals
  • Accountable for accurately communicating project status internally and to customers
  • Accountable for providing informed and timely planning, requirements management, and training support to customers
  • Accountable for project compliance with Acquia processes and methodologies
  • Accountable for continuous improvement of the project management discipline in Acquia’s Professional Services 
  • Ad Hoc duties as assigned

 

Key requirements:

  • Experience in project management role within a digital/IT organization
  • Total 8+ years of experience and 5+ years as a Project Manager
  • Project Management and/or SCRUM certification
  • Direct experience in a client service role
  • Superior understanding of content management systems, Drupal strongly preferred
  • Excellent written and verbal communication skills

 

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

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Acquia is hiring a Remote Senior Performance Engineer

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Role - Senior Performance Test Engineer 

Responsibilities:

  • Design, develop, and execute performance tests to measure application performance, scalability, and reliability.
  • Develop and maintain performance test scripts using tools such as JMeter, Gatling, Loadrunner, or Neoload
  • Analyze performance test results, identify bottlenecks, and provide recommendations for improvement
  • Creating Performance test reports including associated metrics
  • Design end to end performance test strategy and test plan
  • Develop performance testing framework & data collection tools
  • Effective communication with the cross functional teams such as Development, Product, Business Analysts and SMEs to understand/clarify Non-Functional requirements
  • Understanding products and usage workflows for an effective performance analysis
  • Serve as a key member and will be responsible to deliver high-quality products.
  • Align the performance testing with the various SDLC/Agile methodologies and customer environment to make it successful
  • Able to take on leadership responsibilities and influence the direction of the Performance Testing effort, and its schedule and prioritization aligned as per Organization goals

Qualifications:

  • Bachelor’s or relevant degree in Computer Science, Engineering, or a related field
  • Solid 6-8 years of hands-on experience in using any of the performance testing tools such as  JMeter, Gatling, HP LoadRunner, Neo Load, Blaze Meter etc., with various protocols like HTTP/HTML, Web Services, MQ, Websocket etc. 
  • Extensive experience in end to end Performance Testing, Analysis, Troubleshooting and Optimization of large-scale enterprise systems
  • Strong understanding of performance testing concepts and various test types such as load testing, stress testing, endurance testing etc. 
  • Hands on Experience with monitoring and logging tools such as New Relic, AppDynamics, SumoLogic or Splunk
  • Proficiency in any of the scripting languages such as Java, Ruby, Python, Bash or Groovy
  • Good experience working in Cloud (AWS, Azure, GCP), Agile, CI/CD, DevOps environments
  • Hands on experience with Kubernetes clusters and pods
  • Experience with continuous integration tools (i.e. Jenkins, Travis)
  • Innovative skills to improve performance engineering and system scalability effectiveness
  • Strong analytical and problem-solving skills, with the ability to interpret performance test results and identify areas for improvement
  • Excellent communication and teamwork skills, with the ability to work with cross-functional teams

 Nice to have:

  • Familiarity with open-source software
  • Linux OS system management experience
    • Ubuntu, RHEL, Amazon Linux, etc.
  • Operational knowledge of Drupal or any content management system in a production setting
  • Certifications in Testing or Cloud technologies 

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

 

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Acquia is hiring a Remote Senior Software Engineer (Pune or Delhi/NCR Remote Role)

Acquia is an open source digital experience company. We provide the world's most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in Boston, we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

 

The Content Cloud Engineering team at Acquia is responsible for building and maintaining the combined Acquia DAM (Digital Asset Management) and PIM (Product Information Management) product line, which is used by over 800 customers worldwide.

 

Acquia is seeking a Senior Software Engineer to implement modern, user-centric applications, in a fast-paced software environment. We thrive on innovation, collaboration, and an agile mindset and processes. Our current software portfolio consists of SaaS applications that handle graphic and video content, mobile apps, and advanced JavaScript libraries. Acquia DAM, our combined digital asset management (DAM) and product information management (PIM) platform, is used by customers worldwide.

 

Our competitive market landscape drives us to adopt technologies that allow for high developer involvement and productivity, as well as instant feedback loops. Technologies and tools include React, GitHub, Java, Gradle, Groovy, MySQL, Elasticsearch, Docker, AWS, Slack, and JIRA, just to name a few.



Responsibilities

  • Contribute working code, documentation, and automated tests that deliver on Sprint goals
  • Participate in experimentation and prototype building in a collaborative environment, iterating on concepts based on feedback
  • Build connectors between APIs powered by different tech stacks
  • Collaborate with Product, Design, and Data teams as needed to ensure the systems and architecture being built support roadmap, consistency, and platform R&D goals
  • Contribute as needed to the core libraries used by all teams in the interest of the consistency, stability, robustness, cost effectiveness, and performance of consuming applications and services.
  • Encourage a culture of observability by ensuring logging and monitoring of applications and services is being configured appropriately to provide visibility into system performance consistent with SLIs/SLOs/SLAs and enable effective troubleshooting
  • Address security vulnerabilities as needed
  • Work with your team to understand and implement R&D Standards.
  • Review code as needed based on risk/scope and provide feedback and guidance to ensure it complies with our technical standards and security requirements.
  • Mentor and train other team members on important technical topics through team meetings, pair programming, lunch 'n learns, etc. as needed.
  • Collaborate with the architecture team to ensure the platform we are building is consistent with the overarching architectural goals at Acquia
  • Ensure software systems comply with service SLO/SLI expectations
  • An ability to drive desired customer outcomes by learning and understanding the problems being solved.
  • Offer on-call assistance and support as needed to ensure smooth operations and address any challenges that may arise

 

You will be successful if you:

  • Are a continuous learner who is able learn through online trainings, books and podcasts
  • Are comfortable with ambiguity and working in a fast-paced environment 
  • Balance critical thinking with creative problem-solving 
  • Make informed decisions, balancing quantitative and qualitative reasoning
  • Have a passion for understanding what is valuable to a user.

 

Requirements

  • 5+ years of relevant experience
  • Excellent communication and collaboration skills
  • Strong knowledge of Java and SQL
  • Experience writing and consuming REST APIs
  • Experience with React, JavaScript, HTML5, Typescript and CSS
  • Experience with Git
  • Experience writing automated tests
  • Experience working with CI/CD tools (i.e. Jenkins, Buildkite)
  • Strong working knowledge of at least one cloud platform and its related technologies
  • Experience in application analysis and design
  • Ability to learn and adapt to new technologies quickly and become productive in their use
  • Working knowledge of software design principles and programming languages and frameworks in use
  • Strong knowledge of software development security principles, concepts and best practices
  • Strong knowledge of web application security concepts and practices
  • Experience writing SaaS applications in a distributed microservice ecosystem

 

What gives you an edge?

  • Experience working with AWS
  • Strong understanding of software architecture and the tradeoffs between different architectural patterns
  • Experience managing applications in a kubernetes environment
  • Experience working with Elasticsearch or other NoSQL data stores
  • Experience working with Gradle
  • Experience with PHP and Drupal

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Acquia is hiring a Remote Associate Software Development Engineer in Test

Software Development Engineer in Test

At Acquia, quality engineering drives the quality tool chain and process in an open and collaborative environment. To ensure that we have a repeatable process and systems to thoroughly test and uncover defects, quality engineering uses best of breed tools for automation and testing frameworks in conjunction with in-house tooling, infrastructure and services.  SDETs are embedded in each agile development team to facilitate and lead the testing strategy, and test automation requirements for every iteration and release. The quality engineering team also regularly meets to review and improve overall testing processes, automation, innovations and best practices. Each SDET works both independently and as part of a product group, where developers write tests and the quality engineering team supports the testing infrastructure and automation. In addition, they provide guidance for best practices and develop testing systems for smoke testing, behavioral testing, stress testing, performance testing, as well as supporting quality metrics.  

 

Our SDET is a strong voice for quality that actively pursues quality improvements, writing code, developing new infrastructure and tests to support our fast paced, highly diversified development organization.

 

Responsibilities:

  • Work together with product managers, agile product owners, architects, tech leads and engineers to ensure the quality of our products
  • Participate in technical discussions for products and test infrastructure
  • Execute Quality best practices, tools, and methodologies
  • Identify areas for improved testing efficiencies, test automation and implementation of automated test solutions
  • Constantly evaluate the test automation strategy and approach to identify areas of improvement (i.e. test automation frameworks, coding standards, etc.)
  • Participate with developers in writing prolific test case code using Ruby, PHP, Java, Go, etc
  • Build and maintain efficient test frameworks and pipelines for performance, stress, and integration tests
  • Work in an agile model as part of a team to develop fully automated test cases for functional, unit, and integration testing
  • Take a hands-on approach to implementing QA processes right from requirements analysis, test design, implementation, automation, execution, maintenance and analysis

 

Qualifications:

  • 1-3 years of hands on experience working on QA automation including functional, system, integration and regression testing
  • Experience in developing test automation for Backend applications
  • Well versed with backend API automation, tools/framework development necessary for the same 
  • Strong hands on knowledge about testing concepts and understanding of database concepts, OOPs concepts 
  • Strong working knowledge of various test types including client/server, white-box, black-box and positive/negative
  • Solid test design skills, test case writing, automation and analysis
  • 1-3 years programming experience in any of the web languages (go, php, ruby, java) or equivalent
  • Experience with shell to utilize command line tools
  • Experience with continuous integration and build tools (i.e. Maven/Gradle, Jenkins, Travis)
  • LAMP (Linux Apache MySQL PHP) stack experience
  • Working knowledge of Kubernetes/docker/containers

 

Nice to have:

  • Hands on experience with AWS/Azure/GCP/OpenStack
  • Familiarity with open source software
  • Linux OS system management experience
    • Ubuntu, RHEL, Amazon Linux, etc.
  • Operational knowledge of Drupal or any content management system in a production setting

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Acquia is hiring a Remote Senior Manager, Business Operations

About Acquia
Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

We are seeking a highly organized and strategic-minded Business Operations Manager to oversee and optimize business operations for our Customer Success Organization. This pivotal role will be responsible for managing business operations of multiple teams including Support, Technical Operations, Professional Services, Technical Account Management, Client Value Management, and Learning Services. The ideal candidate will excel in business governance, continuous improvement, and ensuring operational excellence across the Customer Success Org. This highly visible position will report directly into the VP, CS Business Operations and partner closely with Customer Success leadership teams.

Responsibilities:
Operational Leadership: Provide strategic direction and operational leadership for the Customer Success Org, ensuring alignment with company goals and objectives.
Team Management: Manage a diverse global team 
Process Optimization: Implement and optimize operational processes to enhance efficiency, quality, and scalability across all teams.
Reporting and Analytics: Develop and maintain reporting frameworks to track key performance metrics and provide insights to leadership on operational performance.
Governance and Compliance: Ensure compliance with company policies, procedures, and regulatory requirements within the Customer Success Org.
System Management: Oversee the implementation and maintenance of systems and tools used by the Customer Success teams, ensuring they support operational needs effectively.
Revenue Operations: Collaborate with Finance and Sales Operations to manage Professional Services revenue operations including month end billing, and ensure accurate forecasting and reporting.
Capacity Planning: Plan and forecast resource allocation and capacity needs to support the growing demands of the organization.
Vendor Management: Manage relationships with external vendors and partners to ensure effective service delivery and cost management.
Employee Events: Coordinate and organize internal events and initiatives to foster team engagement and morale within the Customer Success Org.
Governance of Critical Processes: Establish governance frameworks for critical processes to ensure consistency, compliance, and operational resilience.
Business Continuity: Maintain business continuity plans and procedures to mitigate operational risks and ensure uninterrupted service delivery.

Requirements:
Bachelor’s degree in Business Administration, Operations Management, Finance or a related field. MBA or equivalent experience preferred.
Proven experience (5-7 years) in a similar role managing business operations within a technology company or a customer-centric organization.
Strong leadership and managerial skills with the ability to lead and motivate cross-functional teams.
Experience in process optimization, project management, and implementing operational efficiencies.
Excellent analytical skills with the ability to translate data into actionable insights and strategies.
Strong understanding of revenue operations, capacity planning, and vendor management.
Exceptional communication and interpersonal skills with the ability to collaborate effectively at all organizational levels.
Proven ability to thrive in a fast-paced environment and manage multiple priorities simultaneously.
Proficient with Microsoft Excel/Google Sheets
Experience with CRM systems (e.g., Salesforce), ERP systems, Business Intelligence Tools (e.g. Domo) are a plus.


Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

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Acquia is hiring a Remote International Staff Accountant

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future.We want you to be a part of it!

Provides financial and administrative support to the International Director of Finance (based in the UK) for our Global operations.  Countries include - Australia, Belgium, Canada, Costa Rica, Denmark, France, Germany, Japan, Netherlands, New Zealand, India, Singapore and the UK. 

This individual will be a key contributor to our global finance organization (based in the UK, India and US) and must have a team-oriented and hands-on work style, willing to deal with tasks great or small, whatever it takes to get the job done.

Job Duties:

  • Review and analyze VAT/GST on invoices & expense reports; prepare timely returns
  • Respond to supplier inquiries and reconcile statements; research and correct discrepancies
  • Administer the company travel & expense system to ensure compliance with global T&E policy and local compliance in each country
  • Work with HR to ensure all payroll related transactions are processed accurately and timely for all international payrolls
  • Prepare UK payroll using online software providers and assist with outsourced payroll companies for the remainder of countries.
  • Assist with the UK Pension Administration and monthly filings.
  • Assist with the preparation of annual P11ds and PSA filings.
  • Prepare payments for international payrolls and tax payments
  • Communicate payroll matters with employees
  • Record all payroll activity in the general ledger, book accruals as needed and reconcile balance sheet accounts monthly
  • Maintain PTO trackers in compliance with local laws
  • Assist with all year-end accounts and tax reporting
  • Ensure a timely close of the general ledger including the preparation of journal entries, account reconciliations and analyses
  • Assist with collating information for external accountants to complete the local stat accounts and respond to any requests for information/clarification
  • Assist with the annual audit of the parent Company’s financial statements

Requirements:

  • Bachelor's degree in Accounting, Finance, or a related field.
    - 1 year of accounting experience, preferably in the Technology industry
  • Experience in accounting software (e.g., Sage) and Microsoft Excel would be preferable.  Training will be provided.
  • An entry level understanding of US GAAP and UK GAAP.  International experience is preferable but not essential as training will be provided.
  • Strong work ethic with professional demeanour and attitude
  • Excellent attention to detail is a must
  • Strong problem solving and data analysis skills
  • Ability to communicate effectively, both verbally and in writing
  • Ability to work independently and with a team, in a fast-paced and high volume environment with emphasis on accuracy and timeliness

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

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Acquia is hiring a Remote Revenue Accountant

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

About the Role

As a Revenue Accountant, you will report to the EMEA Senior Revenue Manager and be responsible for focussing on and developing the Quote to Cash work stream.  Working with both the Finance team and wider business to provide both a high level of revenue assurance and meaningful insights to assist decision making.

  • Ensuring revenue is recognized in line with US GAAP (ASC 606) and local GAAP
  • Assist with the Revenue month end close process, including review of revenue entries, reconciliations, and account analysis in a timely manner
  • Working closely with the Billing team to build and maintain robust process to safeguard the completeness and accuracy of the quote to cash process
  • Developing relationships with the Sales team to enable the interpretation of complex contracts, ensuring the revenue is recognised correctly and billed appropriately
  • Reviewing and processing Credit Notes raised in the business
  • Track & post Professional Services project revenue including WIP analysis
  • Run and analyze Revenue Waterfall reports to assist with forecasting
  • Revenue reporting and quarterly presentation preparation
  • Ad hoc deep dive and analysis of revenue

Experience you must have

  • Minimum 2 years of experience 
  • Qualified (ACA/ACCA/CIMA) or Business and Finance Degree
  • Advanced Excel
  • Strong understanding of double entry and the dynamic between the Income Stmt and Balance Sheet
  • Strong experience of internal controls
  • Experience in SaaS or technology industry 
  • Experience using Salesforce, Intacct, Google Sheets

Qualities Expected

  • Problem solving and detail oriented mindset
  • Passion about delivering excellence
  • The ability to work on multiple work streams at the same time
  • Self-motivated and driven nature
  • Strong verbal and written communication skills
  • Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem solving, and results
  • Ability to step up, take on daily challenges and most importantly have a sense of humor
  • Work to deadlines
  • Critical thinking skills

Conclusion 

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

 

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Acquia is hiring a Remote Director, Marketing Operations and Analytics

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future. We want you to be a part of it!

About the Role:

The Director of Marketing Operations and Analytics is a key strategic role responsible for driving the efficiency, scalability, and data-driven effectiveness of the marketing function. You will oversee marketing technology, data infrastructure, and analytics, ensuring that marketing strategies are executed flawlessly and that performance is measured and optimized for growth. This role combines operational leadership with deep analytics expertise, empowering the team with insights that enable smarter, faster decision-making. You will play a pivotal role in aligning marketing activities with revenue goals, customer insights, and overall business objectives.

The ideal candidate is constantly thinking about the next generation of digital marketing; how we can achieve more with what we have, how do we meet buyers where they are, assess if there are gaps in our tech stack, drive increased adoption and usage of our tools to increase sales and marketing productivity.  

As the marketing organization’s operational backbone, this role requires a proactive forward-thinker and hands-on leader who is passionate about innovation, technology, and the intelligent use of data to drive results.

Key Responsibilities:

Marketing Operations:
  • Design and lead the marketing operations strategy, ensuring scalable processes across lead management, campaign execution, and performance tracking.
  • Manage the marketing technology stack (CRM, marketing automation, data orchestration, analytics tools, etc.) to ensure seamless integration, usability, and alignment with the sales and customer success teams.
  • Own the lead management process, including lead scoring, nurturing workflows, segmentation, and routing to ensure high-quality leads are passed to the sales team.
  • Develop and optimize marketing workflows, increasing efficiency through automation and best practices across the team.
  • Ensure cross-functional alignment between marketing, sales, and account management teams, ensuring that all campaigns, data, and initiatives are in sync with organizational goals.
  • Govern data management and integrity, including data hygiene, compliance (e.g., GDPR), and accuracy across all marketing and sales platforms.
Analytics & Insights:
  • Lead the marketing analytics function, creating dashboards and advanced reports that provide deep insights into the full customer journey, including lead generation, attribution, funnel performance, and campaign effectiveness.
  • Build and maintain marketing models, such as multi-touch attribution, predictive lead scoring, customer segmentation, and lifetime value analysis, to enable more accurate forecasting and performance measurement.
  • Partner with finance and revenue operations teams to align marketing metrics with overall business objectives, creating a cohesive view of marketing’s impact on pipeline and revenue.
  • Monitor market and competitive trends using advanced analytics to inform strategy, campaign planning, and optimization efforts.
  • Deliver actionable insights to the executive team, identifying opportunities for growth, optimization, and innovation across all marketing programs.
Leadership & Strategy:
  • Provide leadership and mentorship to the marketing operations and analytics teams, fostering a culture of continuous learning, collaboration, and innovation.
  • Develop operational and analytics talent within the marketing team by providing coaching, training, and development opportunities.
  • Drive a culture of data-driven decision-making across the marketing team by promoting analytics best practices and the regular use of insights to inform strategies.
  • Drive operational efficiency, and ensure the successful execution of key initiatives within the digital marketing organization. 
  • Lead the evaluation and selection of new technologies, vendors, and tools to enhance marketing operations and data analysis capabilities.
  • Manage budget for the marketing operations and analytics functions, ensuring efficient use of resources while maximizing ROI from tools, technology, and processes.

Qualifications:

  • Bachelor’s degree in Marketing, Business, Data Science, or a related field; MBA or advanced degree preferred
  • 7+ years of experience in marketing operations, analytics, or related roles, with at least 3 years in a leadership capacity in a SaaS or technology driven environment
  • Extensive experience with CRM systems (Salesforce), marketing automation platforms (Salesforce Marketing Cloud) and data orchestration (Openprise).
  • Proven track record of managing complex marketing technology stacks, data flows, and multi-channel campaigns
  • Expertise in building and managing advanced analytics models (e.g., multi-touch attribution, customer segmentation)
  • Strong understanding of marketing KPIs and metrics, with experience developing and managing dashboards and reports
  • Experiences with Account-Based Marketing (ABM) and supporting tools such as 6Sense
  • Proficiency in data analysis tools (Domo) and knowledge of SQL or similar query languages
  • Experience working closely with sales operations and revenue teams to align marketing efforts with pipeline and revenue targets
  • Proven ability to implement marketing technology that drives measurable impact on growth
  • Excellent leadership and project management skills, with the ability to manage multiple priorities in a fast-paced environment
  • Strong communication and presentation skills, with the ability to influence senior leadership and cross-functional teams

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

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Acquia is hiring a Remote Associate Quality Assurance Analyst

Job Tittle Associate Quality Assurance Analyst

Location - Remote India

Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.  

Headquartered in the U.S., we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it. 

This role is key to helping our clients succeed with Drupal by providing Quality Assurance coverage of projects and deliverables, through a delivery model focused on best practices, standards, and Acquia products.

Responsibilities:

  • Follow manual and automated testing best practices in testing of features and bugs as part of development lifecycle
  • Work as part of an Agile team in preparing Quality Assurance strategies, plans, and test scenarios based on customer requirements
  • Participate in all aspects of the software development life-cycle, ensuring that functional requirements are converted into high-quality, working application components that meet specifications.
  • Assure delivery of high quality code by raising quality issues, tracking their progress, and validating resolution 
  • Manage metrics and reports of project quality for ongoing review with Project Manager and stakeholders
  • Accountable for validating of the quality of technical artifacts before they are delivered
  • Participate in client meetings and workshops, as required
  • Estimate the amount of work required to deliver requirements
  • Report on blockers and collaborate with team members to reach resolution
  • Ad Hoc duties as assigned

Skills and Attributes:

  • 1-3 years experience in quality assurance role
  • Experience in testing of moderate to complex web implementations and CMS-based solutions like- Drupal, Wordpress, Zoomla, Magento, Sitecore etc
  • Experience in testing for responsive design across multiple devices and browsers
  • Experience with manual testing tools and frameworks such as BrowserStack, CrossBrowser Testing; 
  • Keen attention to detail, with ability to break down customer requirements into logical test scenarios covering functional and non-functional aspects
  • Skilled at collaborating with team members and partners in a matrixed environment
  • Flexible and able to deal with frequently shifting priorities
  • Excellent written and verbal communication skills, with an ability to collaborate asynchronously in a multi-time zone environment
  • Commitment to delivering high-quality software on time
  • Bachelor's or higher degree in Computer Science or related discipline, or equivalent work experience

Nice to have

  • Drupal experience preferred.
  • Experience and interest in automated testing and continuous integration a plus
  • Experience and interest in Agile methodologies including Scrum or Kanban, with tools such as JIRA a plus
  • Experience with test case management tools such as Zephyr preferred.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

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Acquia is hiring a Remote Senior Software Engineer

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s  top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future. We want you to be a part of it!

About the team you will be on…

The Acquia Enterprise Integrations team builds, maintains, and improves internal system integrations and tools. We seek savvy software engineers to help in this mission.

You’ll be working on enterprise systems integrations (primarily developing API’s in the Go Programming Language) as we connect all of the data and systems that make Acquia run.

You will build enterprise-level systems where data flows through APIs and data aggregation is handled through webhooks, intelligent pushing, and smart queueing. Working with teammates around the world, you'll be helping each other with coding best practices, peer code reviews, and professional development opportunities.

The Enterprise Integrations team takes ownership of their tasks. Work is collaborative and iterative, with solutions discussed constantly and feedback given without ego.

As a Senior Software Engineer, you will…

  • Create technical requirements, develop, test, document and implement APIs that integrate internal Acquia business systems
  • Extend continuous integration and standardized logging on all code
  • Review team members code
  • Help set the future direction for our team
  • Be a mentor and a knowledge resource for other team members

What you’ll need to be successful…

  • Minimum 5 years experience as a software engineer
  • Multiple years experience using the Go Programming Language
    • Familiarity with Go standards, tooling, frameworks, and libraries
    • Experience with Go's syntax, concurrency model, and standard library
    • Understanding of data structures (arrays, linked lists, trees), algorithms (sorting, searching), and software design patterns (factory, observer)
    • Familiarity with Object Oriented Programming (OOP) principles (encapsulation, inheritance, polymorphism) and their application in Go
    • Knowledge of writing HTTP servers and clients using the net/http package
    • Understanding of encrypting data at rest and in transit using Go's crypto package
  • Understanding of Amazon Web Services (AWS)
    • Creating, configuring, and managing virtual private clouds (VPCs), subnets, security groups, etc.
    • IAM principles and best practices
    • Integrating Cognito with API microservices
    • API Gateway integrated with serverless backend
  • Working knowledge of Terraform
    • Understanding of IaC principles
    • Remote backends and state locking
    • Providers for management of infrastructure resources (e.g., AWS, Azure, Google Cloud)
    • Using Terraform modules for reusable infrastructure configurations
    • Integrating Terraform with CI/CD pipelines
  • Knowledge of Open API Specification
    • Creating API specification files
    • Using API frameworks and/or code generators to implement an API specification
  • Creating design documents (ADRs/RFDs)
  • Experience with Docker containerization, including creating and working with containers for development and testing
  • Knowledge of CI/CD tools like Jenkins, GitLab CI/CD, or CircleCI for automated testing, building, and deployment processes
  • Familiarity with unit testing, integration testing, and debugging techniques
  • Performance analysis and optimization

You’ll enjoy this role if you have…

  • A desire to be a team player and work as a member of the Enterprise Integrations team
  • A willingness to jump in and own an opportunity, and see it through to completion
  • A proactive, methodical and innovative working practice
  • Creative problem-solving skills
  • The ability to guide technical discussions with both software engineers and non-technical audiences
  • The ability to multitask and prioritize

Extra credit if you…

  • Are experienced coding in object oriented PHP, Drupal and/or Mulesoft
  • Have developed software using Agile-based methodologies
  • Have broad experience in sales, finance, customer support or IT

 

Conclusion 

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

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Acquia is hiring a Remote Services Consultant (Project Management, Business analysis, Excellent communication skill)

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Summary: A Consultant performs standardized consulting engagements that promote customer success with the Acquia Platform.

Key responsibilities:

  • Accountable for providing accurate product and platform  information, recommendations, and guidance to customers on Acquia products
  • Accountable for providing high-quality, timely, written deliverables when required
  • Accountable for creating an excellent customer experience through collaboration and preparation before the engagement, excellent delivery during the engagement, and a successful handoff after the engagement
  • Accountable for increasing customer’s knowledge and understanding on using the platform and product 
  • Manage multiple customer engagements at once, with detailed records and timely responses
  • Ad Hoc duties as assigned
  • Ability to shift time to accommodate customer and internal time zone considerations as needed

Key requirements:

3-6 years of experience with prior experience in a consulting, project management, or customer facing role

  • Experience with and interest in the business side of implementations from small to large scale
  • Experience with the principles and best practices of software product ownership
  • Desire to learn how technology transforms business
  • Exceptional interpersonal and communication skills, including excellent written and verbal English communication skills
  • Exceptional troubleshooting and problem-solving capabilities
  • Highly organized with attention to detail
  • Flexible and able to deal with shifting priorities as customer needs change
  • Desire to learn and adapt to new applications and frameworks, and eager to work on exciting and innovative technologies
  • Should be ready to work in the US working hours.

Nice to have:

  • DAM experience
  • Marketing software experience 
  • Project Management experience

 

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

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Acquia is hiring a Remote Senior Software Engineer (K8s) - (Pune or Delhi/NCR Remote Role)

Acquia Cloud Edge Team - Senior Software Engineer

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Acquia runs one of the world's largest Platform as a Service (PaaS) offerings. Our Drupal optimized cloud runs on over 18,000 AWS instances and delivers billions of page views per month, running some of the largest and most mission-critical websites in the world. We are seeking exceptional professionals who desire to deliver world-class performance and reliability while building powerful tools that enable our customers effortlessly to scale their web applications. At Acquia, we are obsessive about providing our customers with security, availability, and scalability that is second to none and are looking for engineers who are equally passionate.

Acquia’s products run 100% on Amazon Web Services using EC2, CloudFormation, and various other technologies and best practices. Since each product is built and maintained by its own engineering team, the ideal candidate for this position would need to be proactive in familiarizing themselves with those services and have the ability to coordinate and collaborate with multiple teams. 

As the Senior Software Engineer, you will...

  • Participate in designing and implementing solutions for modernizing Acquia infrastructure and drive adoption of Kubernetes and Cloud-Native Technologies 
  • Work in a highly collaborative environment with front and back-end engineers, product managers, and product owners.
  • Develop secure and performant, world-class modern Applications and APIs using Go, Ruby, AngularJs/ReactJS.
  • Debug technical issues inside a very deep and complex technical stack involving containers, microservices, AWS services across the different layers of a web stack.
  • Work with other teams in deciding, developing integrations with other subsystems.
  • Provide product support to internal and external stakeholders.
  • Contribute to system architecture discussions, lead projects, mentor junior team members, and deliver high quality, tested code.
  • Evaluate new technologies and provide a recommendation to management including planning and execution of proof of concept activities. 

What you’ll need to be successful…

  • 5+ years of experience in design and Software Development Background and over 1-2 years of experience in working with Containers and Cloud-Native Development 
  • 2+ years of experience working with frontend technologies preferred AngularJs.
  • Proficient with Kubernetes/Swarm architecture with hands-on production experience with container technologies and the tools and challenges around them 
  • Experience in developing applications using Go,Python/PHP/Ruby and shell scripting
  • Design and develop Go based Kubernetes operators using the kube-builder SDK
  • Proficient with object oriented programming and microservices design patterns
  • Proficient with service discovery, networking in Kubernetes or equivalent, monitoring, logging, scheduling
  • Experience working with AWS services such as - EC2, EBS, ALB, EKS, VPC, S3, WAF etc.
  • Knowledge of CI/CD tools like Jenkins (preferred), Bamboo, Gitlab 
  • Experience working with configuration management tools such as Ansible, Terraform, Puppet and Cloudformation 
  • Experience operating with TCP/IP, load balancing, security and operating production environments
  • Knowledge on the network layers, varnish and nginx
  • Strong oral and written communication skills 
  • Strong team collaboration and leadership skills 
  • Familiarity with Agile processes (Kanban, Scrum, etc.) 

Extra credit if you have…

  • Experience working with any CDN such as - CloudFront, CloudFlare etc.
  • Experience in monitoring and observability with Sumologic/Prometheus/Grafana.
  • Experience working with helm, ingress, cert-manager, autoscaling, external-dns and logging operator in Kubernetes
  • AWS/CKAD professional certification.

Qualifications: 

  • BS in Computer Science (preferred), or a comparable field of study, or equivalent practical experience 

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

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Acquia is hiring a Remote Software Engineer (K8s) - (Pune or Delhi/NCR Remote Role)

Acquia Cloud Edge Team - Software Engineer

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Acquia runs one of the world's largest Platform as a Service (PaaS) offerings. Our Drupal optimized cloud runs on over 18,000 AWS instances and delivers billions of page views per month, running some of the largest and most mission-critical websites in the world. We are seeking exceptional professionals who desire to deliver world-class performance and reliability while building powerful tools that enable our customers effortlessly to scale their web applications. At Acquia, we are obsessive about providing our customers with security, availability, and scalability that is second to none and are looking for engineers who are equally passionate.

Acquia’s products run 100% on Amazon Web Services using EC2, CloudFormation, and various other technologies and best practices. Since each product is built and maintained by its own engineering team, the ideal candidate for this position would need to be proactive in familiarizing themselves with those services and have the ability to coordinate and collaborate with multiple teams. 

As a Software Engineer, you will...

  • Participate in designing and implementing solutions for modernizing Acquia infrastructure and drive adoption of Kubernetes and Cloud-Native Technologies 
  • Design and implement end-to-end container management solution with Kubernetes, Docker
  • Develop secure and performant, world-class modern APIs and Workflows
  • Design and develop Go based Kubernetes operators using the kube-builder SDK
  • Debug technical issues inside a very deep and complex technical stack involving containers, microservices, AWS services across the different layers of a web stack.
  • Work with other teams in deciding, developing integrations with other subsystems.
  • Provide product support to internal and external stakeholders.

You’ll enjoy this role if you…

  • Strive to consistently achieve excellence, not only for yourself, but for your teammates. 
  • Are passionate about creating and maintaining high quality software that provides direct value to customers.
  • Enjoy refactoring code as you strive for continuous improvement.
  • Enjoy collaborating with multiple stakeholders.
  • Have a passion for User Experience.

What you’ll need to be successful…

  • 2+ years of experience in design and Software Development Background and 1+ years of experience in working with Containers and Cloud-Native Development 
  • Proficient with Kubernetes architecture with hands-on production experience with container technologies and the tools and challenges around them 
  • Experience in developing applications using programming languages such as Go, Ruby and shell scripting
  • Design and develop Go based Kubernetes operators using the kube-builder SDK
  • Proficient with object oriented programming and microservices design patterns
  • Proficient with service discovery, networking in Kubernetes or equivalent, monitoring, logging, scheduling
  • Experience working with AWS services such as - EC2, EBS, ALB, EKS, VPC, S3, WAF etc.
  • Knowledge of CI/CD tools like Jenkins (preferred), Bamboo, Gitlab 
  • Experience working with configuration management tools such as Ansible, Terraform, Puppet and Cloudformation 
  • Experience operating with TCP/IP, load balancing, security and operating production environments
  • Strong Knowledge on the network layers, varnish and nginx
  • Strong oral and written communication skills 
  • Strong team collaboration and leadership skills 
  • Familiarity with Agile processes (Kanban, Scrum, etc.) 

Extra credit if you have…

  • Experience working with any CDN such as - CloudFront, CloudFlare etc.
  • Experience in monitoring and observability with Sumologic/Prometheus/Grafana.
  • Experience working with helm, ingress, cert-manager, autoscaling, external-dns and logging operator in Kubernetes
  • AWS/CKAD professional certification.

Qualifications: 

  • BS in Computer Science (preferred), or a comparable field of study, or equivalent practical experience 

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

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Acquia is hiring a Remote Senior Program Manager

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

We are looking for a Program Manager to lead the continuous delivery of Acquia’s industry-leading Cloud and SaaS products using Agile processes. You will report to the Director of R&D PMO, and drive programs through the entire project lifecycle. You will also have responsibility and authority for managing milestones, schedules and processes required to track and deliver the products, and communicating and mitigating risks in the context of time-to-market requirements.

This is a fantastic opportunity for a strong program leader to manage a motivated cross-functional team, make data-driven decisions, and be a significant contributor to Acquia’s success. Your passion for creating reliable and repeatable systems, critical thinking, in-depth technical and business acumen, exceptional project management, communication and interpersonal skills will motivate our teams and establish trust across cross-functional and cross-organizational stakeholders.

Responsibilities

  • Drive strategy to align with business priorities: Organize programs and activities in accordance with the mission and goals of the organization. Create new programs based on opportunity areas that support the organization's objectives.
  • Drive the programs product lifecycle: Work closely with product managers, product owners, software engineering managers, design leads, software engineers, QA, DevOps, operations managers, support and other critical stakeholders to get high-quality products and features through the software project lifecycle (build, test and release on time) as agilely as possible.
  • Manage schedules and budgets of multi track programs: Clarify and drive commitments and priorities, establish and maintain clear chains of accountability, and clearly communicate to stakeholders.
  • Address bottlenecks and risks: Provide escalation management, anticipate and make tradeoffs, balance the business needs versus technical constraints, and encourage risk-taking behavior to maximize business benefit.
  • Understand release interdependencies and look for areas to improve: Drive towards solutions for delivering complex, multi-tiered cloud systems.
  • Take responsibility and ownership: Own release schedules and milestones, keeping up the high momentum of our fast-paced environment.
  • Partner with multiple teams: Reconcile the priorities of multiple cross-functional teams to ensure the timely delivery of products, and establish trust across all stakeholders.

Key requirements:

  • Minimum of 5 years of project management experience in the technology industry 
  • Program management experience preferred
  • Experience leading large global project teams
  • Excellent written and verbal skills; maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills
  • Familiarity with Agile processes and the software development lifecycle
  • Demonstrated ability to coordinate and lead cross-functional teams
  • Demonstrated analytical skills
  • Experience overseeing and creating processes
  • Familiarity with or desire to learn about Cloud technologies, distributed systems, and the latest trends in networking, storage, and data centers
  • Passion to improve processes, increase velocity, and promote empathetic, collaborative relationships a must

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

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Acquia is hiring a Remote Revenue Operations Analyst, Sales

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Overview:

The Revenue Operations Analyst will be a member of the Revenue Operations team in support of Acquia’s continued growth.  This highly visible role is ideal for a motivated individual who leverages fact-based analysis and creative thinking to solve problems.  This team member will be expected to develop a deep understanding of Acquia’s business drivers and build strong relationships with function, department, and executive leadership to create actionable analysis.  In return, this role offers the right candidate the opportunity to help shape the next phase of Acquia’s history.

In this role, you will forecast and analyze quarterly business results, perform complex ad hoc analysis, and identify performance opportunities across both Sales and Marketing disciplines. This person will work with reports and reporting tools that transform large amounts of data into actionable information. Examples of possible analysis workload include: lead lifecycle analysis and funnel metrics, performance variance analysis, forecast accuracy analysis, sales pipeline analysis, and identifying leading indicators of territory performance.

Responsibilities:

  • Assist with quarterly close, reporting and forecasting, and planning process
  • Identify business trends and quarterly variances
  • Prepare management reports
  • Conduct ad hoc analytical studies in support of operational improvement initiatives
  • Develop and maintain models and reports to clearly communicate actual results and forecast performance
  • Complete quarterly variance analysis and identify key business drivers
  • Create tools to facilitate the analysis of transactional data

Qualifications:

  • Bachelors in Marketing, Finance and/or Accounting or related discipline or 2-4 years’ experience in Marketing Operations, Sales Operations or Financial Analysis
  • Proven capability in financial modeling
  • Experience with modeling and budgeting
  • Very strong analytical/problem-solving skills
  • Great communication skills and the able to interact with various levels within the organization
  • Advanced Excel skills and capable of interpreting/manipulating data
  • Salesforce and Domo experience a plus
  • Understanding of the levers which impact business performance
  • Ability to manage multiple priorities in a fast-paced environment
  • Ability to present the results of complex analysis clearly and effectively to a wide range of business leaders

 

Conclusion 

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

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Acquia is hiring a Remote Senior Project Manager, Digital Services & Content

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

A Senior Project Manager is a member of the Learning Services team responsible for working with an ambitious team of project and program managers to facilitate customer-facing change management for a global digital experience platform. At the senior level, the role requires ownership of projects that may last from 6 months to a year or more, alongside those that may take a few days or weeks to complete.

In addition to daily work, the Senior Project Manager will help define best practices and support junior team members in skill development and quality assurance of their work to ensure continuous improvement. They may also work on special projects to evolve the processes, functions, and tools used by the team. 

Key responsibilities:

  • Cross-functional project management including leadership, communication, time management, negotiating, and team management
  • Collaborate with team members and subject-matter experts globally to design and produce internal and external communications
  • Create and refine process and procedure documentation for all projects, including but not limited to: project plans, knowledge base articles, communications drafts, external communications, and other communications as needed
  • Assist with ticket monitoring of notification queue to provide timely customer responses for large projects
  • Accountable for accurately communicating project status internally and to customers
  • Accountable for providing informed and timely planning, requirements management, and training support
  • Accountable for project compliance with Acquia processes and methodologies
  • Ad Hoc duties as assigned

Key requirements:

  • Total 8+ years of experience in project management role within a digital/IT organization
  • Strategic thinking and problem solving.
  • Strong communication and interpersonal skills.
  • Strong reading, writing, and speaking skills in English.
  • Strong attention to detail.
  • Project Management and/or SCRUM certification
  • Experience with Google product suite
  • Experience with JIRA project management solution
  • Understanding of content management systems (CMS) for content publication
  • Drupal knowledge is a plus
  • Excellent written and verbal communication skills in English

The ideal candidate will be a self-starter, comfortable working with remote team members. Their internal stakeholders are Acquia team members, who require information regarding our customer impacting events and communications. Their external stakeholders are partners and customers who require product onboarding and training in configuration, administration, and effective daily use of Acquia products.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

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+30d

Analyst & Media Relations Director

AcquiaRemote - United States
B2Bdrupalc++

Acquia is hiring a Remote Analyst & Media Relations Director

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Career Exploration at Acquia 

Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia

You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary

About the position: 

The Analyst & Media Relations Director is responsible for managing media and analyst relations with the main objective to elevate Acquia’s brand presence and awareness. Reporting to the Chief Market Officer, this role will be responsible for nurturing relationships with industry analysts, journalists, and other market influencers to build awareness of Acquia’s vision, platform, and products. This role requires experience in analyst relations and communications with excellent verbal and written communication skills. The ideal candidate will also have an understanding of the CMS/digital experience platform (DXP) marketplace and possess a skill for creating compelling messaging, collaborating with product and commercial teams and for relationship management. 

JOB SCOPE

The Analyst & Media Relations Director is responsible for, but not limited to:

Analyst Relations:

  • Build and maintain strong relationships with industry analysts including Gartner, Forrester, IDC to enhance Acquia's presence in key markets.
  • Coordinate analyst briefings, presentations, RFI responses, and demos and ensure timely delivery of relevant information.
  • Work collaboratively with product management, marketing, and executive teams to develop and refine key messages that resonate with analysts and reinforce our competitive positioning.
  • Stay abreast of industry trends and share analyst insights to internal teams through various channels for strategic decision-making. 
  • Work with marketing to help amplify the organization's inclusion in relevant analyst reports and assessments.

Media Relations:

  • Cultivate relationships with key journalists, editors, and media outlets to secure positive coverage, overseeing daily management of the PR agency.
  • Write/edit and distribute press releases and other relevant materials, creating and arming the PR agency with compelling media pitches and ideas.
  • Collaborate with internal teams to uncover compelling stories within the company that can be amplified through media and analysts.

Measurement and Reporting:

  • Monitor industry news across all influencers for opportunities to insert Acquia into top-of-mind stories.
  • Track and analyze metrics to assess the effectiveness of campaigns and initiatives and adjust tactics as needed for program optimization.
  • Contribute to quarterly dashboards and reporting for leadership on media and analyst relations program outcomes.
  • Monitor company media coverage and proactively escalate any emerging issues.

 REQUIRED QUALIFICATIONS

  • 7+ years of Communications experience; tech B2B organization; with a heavy focus on analyst engagement programs. Familiarity with DXP market trends, technologies, and competitive landscape an advantage
  • Proven ability to develop and deliver communications/media plans that apply compelling narratives and pitches to drive demonstrable outcomes
  • Outstanding writing/editing skills and the ability to adopt the style, tone, and voice of our business
  • Highly organized with strong project management skills, including the ability to manage multiple projects simultaneously and prioritize effectively, while maintaining attention to detail and delivering high-quality results.
  • Familiarity with industry-specific knowledge and trends, with the ability to translate technical information into compelling stories for media analysts.
  • Demonstrated ability to build and maintain relationships with journalists, analysts, and other industry influencers.
  • Bachelor of Arts degree; focus in Marketing or Communications, a plus

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! 

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Interested residents of Colorado may contact NA-recruiting@acquia.com as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked here.

 

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Acquia is hiring a Remote Senior Drupal Developer

Job Title : Senior Drupal Developer

Job Location: Remote India

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

 

The DXP Delivery team at Acquia aims to optimize and improve our customer’s journey as they engage with our products and services of our DXP (digital experience platform).

Acquia is seeking an exceptional full stack Senior Drupal Developer, who has the ability to grow into an industry leader. You have a strong understanding of software architecture with practical experience with PHP (Drupal/Symfony) and Javascript (React/Next/TS). 

You are able to take technical and business requirements and deliver them successfully. You are innovative, bringing your own ideas and suggestions to the project. You know what it means to be collaborative, and play well with others. You will work with engineers, architects, infosec, Product, and Customer Success teams to identify inefficiencies in our current services and processes, then propose and implement changes to improve the customer experience.

As a Senior Drupal Developer, you will….

  • Work across a broad portfolio of products, services and integrations to create a unified, intuitive and connected digital experience for our customers.
  • Design and develop performant, object-oriented applications and APIs using PHP.
  • Contribute to system architecture discussions.
  • Work with other teams in deciding, developing integrations with other subsystems.
  • Create automated tests.
  • Produce comprehensive software documentation for public and internal use.
  • Provide product support to internal and external stakeholders.

 

You’ll enjoy this role if you…

  • Can consolidate business needs and customer feedback into actionable software tasks.
  • Enjoy autonomy over software design, architecture and development.
  • Embrace continuous improvement to balance software quality with business function maturity
  • Can work remotely and flexibly with global colleagues across time zones.
  • Welcome the opportunity to develop Drupal and Next.js with a wide portfolio of technologies including Open AI, Mulesoft, Salesforce, Docebo, Okta, AWS Bedrock and more.

 

What you’ll need to be successful…

  • 5+ years of experience with PHP.
  • 3+ years of experience with Drupal.
  • 3+ years working in agile scrum environments.
  • 1+ years of experience in Next.js-14+ App Router and React Server Components (RSC).
  • Have familiarity with design patterns; and write clean, maintainable code.
  • Experience writing unit and system tests.
  • Familiarity with modern CI/CD tooling including Composer, PHPCS and PHPStan.
  • Strong written and verbal communication skills.

 

Extra Credit if you…

  • Have contributed to the Drupal project (Show us your Drupal profile).
  • Experience with other programming languages.
  • Have worked with Salesforce, Mulesoft, Docebo, Okta or Snowflake.
  • Have experience with handling data with privacy or protection requirements (e.g. PII, GDPR, HIPPA).

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

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Acquia is hiring a Remote Associate Software Engineer (K8)

Job Title Associate Software Engineer K8s

 

Location India Remote 

 

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

 

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

As a member of the Foundation Services team you will be working on the core services that enable and support all Acquia products to successfully upgrade to the latest and greatest Acquia has to offer. The Foundation Services team utilizes the latest tools, technologies and patterns to solve these complex business problems through the creation and provisioning of highly available and scalable compute clusters built on top of Kubernetes and AWS. These clusters are optimized and hardened to support Acquia’s thousands of customers who trust us to deliver their digital brands and experience across the world to millions of users each day.

Responsible for

  • Develop features that help evolve the technical direction of the Acquia Platform
  • Work in a DevOps focused team owning and operating the services you create in accordance with service level objectives you define.
  • Working on an Agile Scrum team building shippable product increments that meet the goals set with Product Owners.
  • Participate in the entire software development lifecycle including development, automated test construction, deployment and operations.
  • Develop unit and automated integration tests that give the team confidence to deploy to production on a predictable cadence.
  • Provide product support to internal and external stakeholders.

What you’ll need to be successful…

  • have 6 months to 2 years of software development experience with some exposure toCloud technologies (AWS preferred)
  • have some software development experience in PHP/GoLang and are familiar with navigating unix/linux based operating systems along with shell scripting (Bash).
  • have an understanding of distributed systems and API design
  • have an understanding of Docker, K8s or equivalent
  • have excellent verbal and written communication skills
  • have an ownership and end-to-end delivery mindset.
  • Argo CD is good to have 

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

 

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

See more jobs at Acquia

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