Position Summary
MyAdvice's Customer Success organization supports nearly 2,000 clients across the medical and legal verticals by ensuring they achieve success through our digital marketing software and services. As our Customer Success Manager, internally referred to as CSMs, you are responsible for ensuring client success by acting as their trusted advisor on digital marketing concepts and encouraging effective product adoption to ultimately achieve their marketing goals.
Following the post-sales relationship and onboarding process, incumbents are assigned a book of clients subscribed to a variety of MyAdvice's digital marketing solutions where Customer Success Managers are then responsible for nurturing the long-term relationship. You'll engage in client goal setting, provide strategic reporting, identify upsell opportunities, create detailed meeting agendas, hold client consultation calls, provide product demonstrations and act as their MyAdvice liaison with internal deliverable teams. We strive to ensure clients not only see the value in what we provide, but consistently receive exceptional customer service which will result in increased satisfaction, retention and expansion. Ultimately, CSMs contribute to the growth of MyAdvice through the success of their clients.
Our ideal candidate will have proven success in a similar client-facing role within a SaaS organization to include a background in digital marketing for SMBs, consultative sales experience and practiced retention and engagement strategies. They will be exceptional communicators and demonstrate strong collaboration skills to operate cross departmentally. The best fit for the role will confidently handle client escalation with finesse and empathy employing excellent business acumen, strategic thinking and problem solving for swift resolution. This individual will exhibit and demand excellence for their clients. This is a fast-paced role within an organization that has aggressive growth goals; you need to be excited by and thrive within a high-pressure environment under constant change and evolution!
*This position can be remote, hybrid or in-office depending on candidate preference and location. MyAdvice has offices in Melville, New York and Lehi, Utah.
Essential Duties
Required Skills
Qualifications
Compensation
Benefits Package
Travel Requirement
Physical Requirements
MyAdvice
MyAdvice empowers business owners and professionals to increase their revenue by attracting and retaining more clients through digital marketing. The SaaS-based platform enables hands-on control and visibility into performance of online marketing activities, backed by 20+ years of best practices and expertise on how to maximize those efforts. MyAdvice’s six-stage Pyramid of Success™ provides a proven step-by-step plan for how and when to implement growth-oriented marketing tactics for greatest impact, including website design and maintenance, local directories, client reviews, social media, search engine optimization (SEO) and paid advertising. Learn more at myadvice.com.
We are committed to diversity and inclusion as we understand and value its importance to our success. Our team thrives upon our employee's unique experiences to propel creative solutions, so we aspire to continue building upon our diverse team to include groups that are traditionally underrepresented. We strongly encourage people of all backgrounds to apply.
MyAdvice is a performance based and data driven company that has experienced tremendous growth within the last year, so we're excited for the opportunity to introduce new talent. MyAdvice’s progressive values include transparency, teamwork, relentless effort and intellectual honesty in order to bring about the success of our clients. We encourage continuous education, career development and work/life balance while thriving in a casual and collaborative work environment. With MyAdvice you will be a valued and integral member whom we will continually invest.
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Paid Media (PPC) Specialist Position Summary
MyAdvice’s PPC Specialist is responsible for curating cutting-edge PPC and paid media campaigns from conception to completion including writing ad copy, designing graphics, launching campaigns on Google, Bing, Facebook and Instagram, monitoring and communicating campaign performance to management and clients, adjusting budgets and acting as an expert resource for our paid media clients. The Paid Media Specialist is responsible for identifying areas for optimization and delegating those tasks to an internal team. They will provide reporting and campaign recommendations to increase ROI and meet client goals.
Our ideal PPC Specialist will be passionate in their work, highly creative and imaginative while also demonstrating superb analytical and critical thinking skills. They must thrive upon exceptional communication to work with clients and internal team members. They will possess a positive and solution-oriented attitude demonstrating relentless effort in the execution and management of campaigns. Ultimately, this individual is responsible for owning strategic excellence to deliver upon the client’s goals and professional success.
*This position can be remote, hybrid or in-office depending on candidate preference and location.MyAdvice has offices in Melville, New York, Lehi, Utah and Lakewood, Colorado.
Essential Duties
Preferred Skills
Required Qualifications
Benefits + Compensation
Travel Requirement
Physical Requirements
MyAdvice
MyAdvice empowers business owners and professionals to increase their revenue by attracting and retaining more clients through digital marketing. The SaaS-based platform enables hands-on control and visibility into performance of online marketing activities, backed by 20+ years of best practices and expertise on how to maximize those efforts. MyAdvice’s six-stage Pyramid of Success™ provides a proven step-by-step plan for how and when to implement growth-oriented marketing tactics for greatest impact, including website design and maintenance, local directories, client reviews, social media, search engine optimization (SEO) and paid advertising. Learn more at myadvice.com.
We are committed to diversity and inclusion as we understand and value its importance to our success. Our team thrives upon our employee's unique experiences to propel creative solutions, so we aspire to continue building upon our diverse team to include groups that are traditionally underrepresented. We strongly encourage people of all backgrounds to apply.
MyAdvice is a performance based and data driven company that has experienced tremendous growth within the last year, so we're excited for the opportunity to introduce new talent. MyAdvice’s progressive values include transparency, teamwork, relentless effort and intellectual honesty in order to bring about the success of our clients. We encourage continuous education, career development and work/life balance while thriving in a casual and collaborative work environment. With MyAdvice you will be a valued and integral member whom we will continually invest.
See more jobs at Advice Media
Senior Software Engineer
As MyAdvice's Senior Software Engineer, you will work with our team of developers to create and enhance features in our cutting-edge marketing platform. You will be hands-on in developing all layers of our platform, from third party API integrations to client facing UI/UX. The ideal candidate will have a working knowledge of PHP/Laravel/Lumen and any number of Frontend JS libraries. Being a Senior Software Engineer, you may be required to direct the work of junior developers, including code review. Work is typically independent, yet collaborative in nature.
*This position can be remote, hybrid or in-office depending on candidate preference and location.MyAdvice has offices in Melville, New York, Lehi, Utah and Lakewood, Colorado.
*Candidates must complete a code assessment to demonstrate required skills.Only applicants who complete the assessment will be considered for the role.
Essential Duties
Required Qualifications
Preferred Skills
Benefits + Compensation
Travel Requirement
Physical Requirements
MyAdvice
MyAdvice empowers business owners and professionals to increase their revenue by attracting and retaining more clients through digital marketing. The SaaS-based platform enables hands-on control and visibility into performance of online marketing activities, backed by 20+ years of best practices and expertise on how to maximize those efforts. MyAdvice’s six-stage Pyramid of Success™ provides a proven step-by-step plan for how and when to implement growth-oriented marketing tactics for greatest impact, including website design and maintenance, local directories, client reviews, social media, search engine optimization (SEO) and paid advertising. Learn more at myadvice.com.
We are committed to diversity and inclusion as we understand and value its importance to our success. Our team thrives upon our employee's unique experiences to propel creative solutions, so we aspire to continue building upon our diverse team to include groups that are traditionally underrepresented. We strongly encourage people of all backgrounds to apply.
MyAdvice is a performance based and data driven company that has experienced tremendous growth within the last year, so we're excited for the opportunity to introduce new talent. MyAdvice’s progressive values include transparency, teamwork, relentless effort and intellectual honesty in order to bring about the success of our clients. We encourage continuous education, career development and work/life balance while thriving in a casual and collaborative work environment. With MyAdvice you will be a valued and integral member whom we will continually invest.
See more jobs at Advice Media
Summary
The Google Analytics and Tag Manager Specialist oversees the implementation and management of Google Tag Manager and Google Analytics accounts for MyAdvice SEO and SEM clients. This position plays a critical role in the accurate reporting, tagging and tracking systems across both paid and organic search campaigns. This role will be responsible for implementing digital analytics tools and tagging via marketing technologies including Google Analytics, Google Tag Manager and call tracking software.
Essential Duties
Minimum Requirements
Skills Required
Benefits + Compensation
Travel Requirement
Physical Requirements
MyAdvice
MyAdvice empowers business owners and professionals to increase their revenue by attracting and retaining more clients through digital marketing. The SaaS-based platform enables hands-on control and visibility into performance of online marketing activities, backed by 20+ years of best practices and expertise on how to maximize those efforts. MyAdvice’s six-stage Pyramid of Success™ provides a proven step-by-step plan for how and when to implement growth-oriented marketing tactics for greatest impact, including website design and maintenance, local directories, client reviews, social media, search engine optimization (SEO) and paid advertising. Learn more at myadvice.com.
We are committed to diversity and inclusion as we understand and value its importance to our success. Our team thrives upon our employee's unique experiences to propel creative solutions, so we aspire to continue building upon our diverse team to include groups that are traditionally underrepresented. We strongly encourage people of all backgrounds to apply.
MyAdvice is a performance based and data driven company that has experienced tremendous growth within the last year, so we're excited for the opportunity to introduce new talent. MyAdvice’s progressive values include transparency, teamwork, relentless effort and intellectual honesty in order to bring about the success of our clients. We encourage continuous education, career development and work/life balance while thriving in a casual and collaborative work environment. With MyAdvice you will be a valued and integral member whom we will continually invest.
See more jobs at Advice Media
Summary
The Conversion Tracking Specialist oversees the implementation and management of Google Tag Manager and Google Analytics accounts for MyAdvice SEO and SEM clients. This position plays a critical role in the accurate reporting, tagging and tracking systems across both paid and organic search campaigns. This role will be responsible for implementing digital analytics tools and tagging via marketing technologies including Google Analytics, Google Tag Manager and call tracking software.
Essential Duties
Minimum Requirements
Skills Required
Benefits + Compensation
Travel Requirement
Physical Requirements
MyAdvice
MyAdvice empowers business owners and professionals to increase their revenue by attracting and retaining more clients through digital marketing. The SaaS-based platform enables hands-on control and visibility into performance of online marketing activities, backed by 20+ years of best practices and expertise on how to maximize those efforts. MyAdvice’s six-stage Pyramid of Success™ provides a proven step-by-step plan for how and when to implement growth-oriented marketing tactics for greatest impact, including website design and maintenance, local directories, client reviews, social media, search engine optimization (SEO) and paid advertising. Learn more at myadvice.com.
We are committed to diversity and inclusion as we understand and value its importance to our success. Our team thrives upon our employee's unique experiences to propel creative solutions, so we aspire to continue building upon our diverse team to include groups that are traditionally underrepresented. We strongly encourage people of all backgrounds to apply.
MyAdvice is a performance based and data driven company that has experienced tremendous growth within the last year, so we're excited for the opportunity to introduce new talent. MyAdvice’s progressive values include transparency, teamwork, relentless effort and intellectual honesty in order to bring about the success of our clients. We encourage continuous education, career development and work/life balance while thriving in a casual and collaborative work environment. With MyAdvice you will be a valued and integral member whom we will continually invest.
See more jobs at Advice Media