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AlphaSys




AlphaSys is hiring a Remote Senior CRM Business Analyst

Use your technology skills to make a difference!

Come join AlphaSys where you can work with great people and amazing clients, all while driving positive and sustainable change for social good. Our head office is in Sydney where the team is encouraged to work at least one day a week in our co-working spaces (Neutral Bay or North Strathfield). However we'd gladly accept applicants located outside of Sydney who are happy to be fully remote.
Note: This role is only available to Australian citizens or permanent residents.

Who is AlphaSys?

We are a technology solutions provider who takes pride in good quality architecture and business alignment. We only partner with organisations who are making a positive social impact on the world - as such we invest in understanding our clients' purpose, strategy, operating model and culture to design/deliver technology solutions that enable social good outcomes.

We live and breathe our five core values

  • People Centric - solutions for real people, we show empathy.
  • Future Focused - sustainable solutions that last, can be adopted, and ensure stability over time.
  • Common Good - we only work with organisations we believe is making world a better place.
  • Integrity - honest and transparent, we are willing to have hard conversations courageously and with humility.
  • Gritty Determination - whatever it takes to succeed, we see our client’s success as our own, working hard and smart on the right things.

We are an award winning Salesforce partner, with a small digital agency and a growing ERP practice. Our client list is a who’s who of the Australian For Purpose sector across the sub verticals of non profits, associations, training organisations, colleges and schools.

Whilst we do many of the things you would expect from a technology company, we offer our team a unique opportunity to do good work for those that do good. We focus on understanding our clients and the vision they have for their organisation and the impact they can have on the world.

Our team come from a variety of backgrounds. Our team comprises industry experts, project managers, consultants, business analysts and technology people, all committed to helping organisations to help others.

About the Role

As a Senior CRM Business Analyst, you will predominantly take ownership of running workshops and working with our clients to map their processes and define their prioritised requirements list. Much of your work will be done upfront during the co-design phase of projects, with light touch consulting provided during the co-delivery phase. Over time, clients will look to you to be a subject matter expert on our for purpose domains of fundraising, case management, membership management (associations), training and/or K-12 schools.

In your role you will collaborate closely with the project manager and the lead consultant to ensure there is clear documentation and alignment in the understanding of "done" for the solution, and to handover the business requirements for technical design and development. This will be a client facing role where you will consult with our clients to unlock requirements - therefore being a strong communicator, client centric, team player with a process improvement mindset is a must.

Our ideal Business Analyst will have an understanding of Salesforce, the for purpose sector and consulting. We are open to hiring you if you are a business analyst within the for purpose sector where we grow your Salesforce knowledge, or a Salesforce business analyst where we grow your industry knowledge.

Applicants will have:

  • 2+ years experience in taking responsibility for business requirements involving either Salesforce based solutions, or leading competitor solutions in the sectors we work with. Examples include Association Management Software (ie iMIS, Microsoft Dynamics), Fundraising Software (ie Raisers Edge, Blackbaud CRM, Microsoft Dynamics) or K-12 Student Information Systems.
  • Proven experience in facilitating workshops, mapping processes and documenting user story requirements on behalf of business stakeholders.
  • Demonstrable ability to consult and advise business stakeholders.
  • Strong written and verbal communication skills.
  • Demonstrable comprehensive understanding of CRM database structures, workflow process, configuration items, system changes, data movement and cleansing, reporting, etc.
  • Cross functional understanding from front end experiences (website, marketing) to core CRM to finance.
  • An analytical mindset seeking to make processes/systems better.
  • Experience working in, or a passion for, the for purpose sector.

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AlphaSys is hiring a Remote Technical Project Manager

Use your technology skills to make a difference!

Come join AlphaSys where you can work with great people and amazing clients, all while driving positive and sustainable change for social good. Our head office is in Sydney where the team is encouraged to work at least one day a week in our co-working spaces (Neutral Bay or North Strathfield). However we'd gladly accept applicants located outside of Sydney who are happy to be fully remote.
Note: This role is only available to Australian citizens or permanent residents.

Who is AlphaSys?

We are a technology solutions provider who takes pride in good quality architecture and business alignment. We only partner with organisations who are making a positive social impact on the world - as such we invest in understanding our clients' purpose, strategy, operating model and culture to design/deliver technology solutions that enable social good outcomes.

We live and breathe our five core values

  • People Centric - solutions for real people, we show empathy.
  • Future Focused - sustainable solutions that last, can be adopted, and ensure stability over time.
  • Common Good - we only work with organisations we believe is making world a better place.
  • Integrity - honest and transparent, we are willing to have hard conversations courageously and with humility.
  • Gritty Determination - whatever it takes to succeed, we see our client’s success as our own, working hard and smart on the right things.

We are an award winning Salesforce partner, with a small digital agency and a growing ERP practice. Our client list is a who’s who of the Australian For Purpose sector across the sub verticals of non profits, associations, training organisations, colleges and schools.

Whilst we do many of the things you would expect from a technology company, we offer our team a unique opportunity to do good work for those that do good. We focus on understanding our clients and the vision they have for their organisation and the impact they can have on the world.

Our team come from a variety of backgrounds. Our team comprises industry experts, project managers, consultants, business analysts and technology people, all committed to helping organisations to help others.

About the Role

As a Technical Project Manager, you will predominantly take ownership of managing the delivery of multiple projects end to end in accordance with the AgilePM methodology. These projects will typically involve Salesforce, websites, ERP and integrations. Working closely with the Lead Consultant, you will manage the operations of projects including project plans, resources, risks, issues, documentation, tools and change requests. The end goal is a complete, quality and timely solution within preagreed budgets where there is strong communication and collaboration with clients.

This will be a client facing role where you will manage a project team to deliver outcomes - therefore being a strong manager, client centric, a clear communicator and team player is a must.

Our ideal Technical Project Manager will have strong experience in Salesforce, the for purpose sector and consulting. We are open to hiring you if you are a project manager within the for purpose sector where we grow your Salesforce knowledge, or a Salesforce project manager where we grow your industry knowledge.

Applicants will have:

  • 3+ years experience in managing either Salesforce based projects, or projects involving leading competitor solutions in the sectors we work with. Examples include Association Management Software (ie iMIS, Microsoft Dynamics), Fundraising Software (ie Raisers Edge, Blackbaud CRM, Microsoft Dynamics) or K-12 Student Information Systems.
  • Proven experience in managing teams across estimation, planning, design and delivery of end to end solutions.
  • Demonstrable ability to consult and advise clients.
  • At least 2 full life-cycle implementations as the lead project manager.
  • A consultative approach to projects where clients see them as a trusted advisor, while the expertise of the team are leveraged.
  • Strong written and verbal communication skills with a proven ability to run client interactions in groups, face to face, in person and online.
  • Experience working in, or a passion for, the for purpose sector.
  • Experience and certification in AgilePM is ideal (limited agile experience is fine, we will send you on a training course if needed).

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AlphaSys is hiring a Remote Salesforce Functional Consultant

Use your technology skills to make a difference!

Come join AlphaSys where you can work with great people and amazing clients, all while driving positive and sustainable change for social good. Our head office is in Sydney where the team is encouraged to work at least one day a week in our co-working spaces (Neutral Bay or North Strathfield). However we'd gladly accept applicants located outside of Sydney who are happy to be fully remote.
Note: This role is only available to Australian citizens or permanent residents.

Who is AlphaSys?

We are a technology solutions provider who takes pride in good quality architecture and business alignment. We only partner with organisations who are making a positive social impact on the world - as such we invest in understanding our clients' purpose, strategy, operating model and culture to design/deliver technology solutions that enable social good outcomes.

We live and breathe our five core values

  • People Centric - solutions for real people, we show empathy.
  • Future Focused - sustainable solutions that last, can be adopted, and ensure stability over time.
  • Common Good - we only work with organisations we believe is making world a better place.
  • Integrity - honest and transparent, we are willing to have hard conversations courageously and with humility.
  • Gritty Determination - whatever it takes to succeed, we see our client’s success as our own, working hard and smart on the right things.

We are an award winning Salesforce partner, with a small digital agency and a growing ERP practice. Our client list is a who’s who of the Australian For Purpose sector across the sub verticals of non profits, associations, training organisations, colleges and schools.

Whilst we do many of the things you would expect from a technology company, we offer our team a unique opportunity to do good work for those that do good. We focus on understanding our clients and the vision they have for their organisation and the impact they can have on the world.

Our team come from a variety of backgrounds. Our team comprises industry experts, project managers, consultants, business analysts and technology people, all committed to helping organisations to help others.

About the Role

As a Functional Consultant, you will predominantly take ownership of delivering solutions end to end (planning, design, delivery, training, handover). You will be supported by a team of architects, consultants, designers and developers to assist in business analysis, technical design, solution development, testing and documentation. In your role you'll also work closely with the Project Manager on client communication, collaboration and risk management while delivering the solution within agreed budgets and timeframes.

This will be a client facing role where you will manage a solution team to deliver outcomes - therefore being a strong leader, client centric, a clear communicator and team player is a must.

Our ideal Functional Consultant will have strong expertise in Salesforce, the for purpose sector and consulting. We are open to hiring you if you are a consultant within the for purpose sector where we grow your Salesforce knowledge, or a Salesforce consultant where we grow your industry knowledge.

Applicants will have:

  • 3+ years experience in delivering either Salesforce based solutions, or leading competitor solutions in the sectors we work with. Examples include Association Management Software (ie iMIS, Microsoft Dynamics), Fundraising Software (ie Raisers Edge, Blackbaud CRM, Microsoft Dynamics) or K-12 Student Information Systems.
  • Proven experience in estimating, planning, designing and delivering end to end solutions.
  • Demonstrable ability to consult and advise clients.
  • At least 2 full life-cycle implementations as the solution lead.
  • Skills in business requirements gathering with documentation of process maps, architecture diagrams and user stories.
  • A consultative approach to projects where clients see them as a trusted advisor, while the expertise of the team are leveraged.
  • Strong written and verbal communication skills with a proven ability to run client workshops, showcases and training.
  • An analytical mindset seeking to make processes/systems better.
  • Experience working in, or a passion for, the for purpose sector.

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+30d

Project Manager

AlphaSysSydney, AU Remote

AlphaSys is hiring a Remote Project Manager

Come and join AlphaSys working on projects that are making sustainable change for social good.

Who is AlphaSys?

We consider ourselves a different kind of technology and consulting group. We only partner with organisations who are making a positive social impact on the world.


We live and breath our five core values:

  • People Centric - solutions for real people, we show empathy
  • Future Focused – sustainable solutions that last, can be adopted, and ensure stability over time.
  • Common Good – we only work with organisations we believe is making world a better place.
  • Integrity – honest and transparent, we are willing to have hard conversations courageously and with humility.
  • Gritty Determination – whatever it takes to succeed, we see our client’s success as our own, working hard and smart on the right things.

We are an established Salesforce partner, with a small digital agency and a growing ERP practice. Offering flexible working conditions, you could be based anywhere in Australia.

Whilst we do many of the things you would expect from a technology company, we offer our team a unique opportunity to do good work for those that do good. We focus on understanding our clients and the vision they have for their organisation and the impact they can have on the world.

Our client list is a who’s who of the Australian Not for Profit and For Purpose sectors including UNICEF Australia, Foodbank, Life Without Barriers and SANE Australia. We focus on understanding our clients and their vision for their organisation, the impact they can have on the world, and work in partnership to realise those outcomes.

Our team come from a variety of backgrounds, many of them not from tech. Our team comprises industry experts, project managers, consultants, business analysts and technology people. We have school teachers, engineers, customer service people, social workers, fundraising managers, case workers, entrepreneurs and designers all committed to helping organisations to help others.

About the Role

Project Managers are the heart of every good project, working closely with our clients ensuring enduring success of the project. You are able to work on a range of projects simultaneously from large scale 12 month long digital transformations to short term enhancements.

It is a rewarding role, working on projects alongside fantastic organisations doing some of the most important work possible; battling climate change, assisting marginalised persons, crisis counselling, foster care, youth mentoring, international aid and development, saving and distributing food to the hungry, and fighting to find a cure for some of our worst diseases.

Role priorities

First and foremost, you are looking for a role that is more than just a job. You want to make a mark, a positive impact on the world you live in. You care and want to spend your energy on things that matter.

You are highly process driven and organised – You like things well planned and ordered and enjoy encouraging others to do the same. You have a strong understanding of the principles behind agile development models, and can keep the team accountable to those rhythms.

You can handle having multiple, sometimes competing priorities at once – having various responsibilities such as planning, scheduling, coordinating, managing all the aspects of the project. And because you are organised and process oriented, you thrive on having a few projects running at the same time.

You care deeply about our clients, their outcomes, their people, and their vision for their community - You are their advocate and they become part of your project team.

You would ideally have an understanding of systems and digital products like Salesforce, WordPress, Jira - If not, you are able to learn quickly. You don’t need to be technology minded but you need to understand how technology can drive positive outcomes for our clients.

You are in it for the long haul - We look after our people, and we want them here for the long term. Our clients expect a deep level of partnership and ongoing relationships. AlphaSys is an organisation you can grow with, we have lots of opportunities to learn, projects to work on and internal opportunities.

AlphaSys is one of the largest Salesforce.Org consulting partners globally, and would love to hear from people who want to join our team.

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