ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.
They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

HOW WE WORK

As a high-growth start-up, the ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE ROLE

The primary role of the Undergraduate Admissions Agent is to respond to applicant queries on Zendesk and collaborate to improve the undergraduate application and admission experience.

RESPONSIBILITIES

• Respond to applicant queries on Zendesk within 24 hours 
• Proactively resolve prospective student problems by clarifying the complaints, determining the cause of the problem, providing appropriate solutions and alternatives within the time limits, expediting the process where necessary, and following up to ensure resolution.
• Work closely with the Admissions Associate to ensure alignment of objectives.
• Assist the Undergraduate Admissions Team on assigned tasks such as application, decision, and deferral request reviews.
• Build sustainable relationships of trust through open and interactive communication and meet targets/SLAs
• Support prospective students with post-admissions requirements such as equivalence certificate applications and deferrals
• Go the extra mile to engage customers.

REQUIREMENTS

• Undergraduate degree
• Excellent communication skills - written and verbal
• Excellent interpersonal skills 
• Possess strong attention to detail and problem-solving skills
• Have a growth mindset - open to continuous learning and improvement 
• Ability to multitask efficiently and perform repetitive tasks with a high degree of accuracy
• Comfortable working independently with minimal supervision
• Ability to manage multiple tasks and manage priorities
• Access to excellent/stable internet connection at all times.
• Fluency in English

Location

• Remote 

Vacancies

• 1

Number of hours per week:40 hours

Ideal Start Date: Sept 15th, 2024

End Date:Sept 15, 2025 (Fixed Term Contract)

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.
They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world

Find out more about our ALU Degree Programs here and ALCHE Degree Programs here.

HOW WE WORK

As a high-growth start-up, the ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE ROLE

Adjunct (or Affiliate) Learning Experience Designers contribute to our student learning by bringing their educational and experiential perspectives to the design of our educational programs. Adjunct learning experience designers (LEDs) engage with ALU by designing undergraduate and postgraduate educational programs for delivery online, in-person, and in blended formats. Adjunct LEDs are paid positions. As the work is generally variable, it is based on an hourly rate of $15 to $22/hr, depending on the work assignment. 

Applications are considered on a case-by-case basis as hiring needs arise.

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.
They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

HOW WE WORK

As a high-growth start-up, the ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE ROLE

ALU is entering an exciting phase of growth, and we are seeking an experienced and results-driven SEO Associate. The role is responsible for optimizing ALU’s online content to improve search engine rankings and drive organic traffic. This remote role requires a deep understanding of SEO best practices and the ability to implement strategies that enhance our online visibility and search performance.

RESPONSIBILITIES

• Conduct keyword research and analysis to identify SEO opportunities and trends.
• Optimize website content, including blog posts, landing pages, and product descriptions, for search engines.
• Develop and implement link-building strategies to increase domain authority and page rankings.
• Monitor and report on SEO performance using tools such as Google Analytics, SEMrush, and Moz.
• Collaborate with the content team to ensure SEO best practices are incorporated into the content creation process.
• Stay updated with the latest SEO trends, algorithm changes, and industry best practices.
• Conduct technical SEO audits and recommend improvements to website architecture and performance.
• Provide SEO recommendations for new projects and initiatives.

REQUIREMENTS

• Bachelor’s degree in Marketing, Communications, or a related field.
• At least 3 years of experience in SEO or a related role.
• Strong understanding of SEO principles and best practices.
• Proficiency in SEO tools such as Google Analytics, SEMrush, Moz, Ahrefs, YOAST, ALIOSEOetc.
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to work independently and manage multiple projects.
• Knowledge of HTML, CSS, and content management systems (CMS) is a plus.

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.
They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

HOW WE WORK

As a high-growth start-up, the ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE ROLE

African Leadership University is at exciting phase of its five year growth plan and is seeking an experienced and results driven Regional Manager who will be responsible for enrolling fee-paying students throughout Francophone Africa, especially in key markets such as (Senegal, Cote d’Ivoire, Cameroon).

A candidate with previous experience in enrollment for higher education and postgraduate education and who has existing relationships with corporate and executive clients is a bonus. Success will be measured by the ability to lead their team to  execute the outreach activities, meet (and exceed) targets, and increase ALU’s share of voice among key stakeholders in designated markets. We need an ambitious and passionate salesperson to empower us to grow market share in Francophone Africa.

Extensive travel is required.

RESPONSIBILITIES

The role requires a self directed individual who is motivated by commercial results and has experience in the education sector.

• Lead and manage initiatives to generate high-quality leads into the ALUSB application pipeline that contribute to meeting the recruitment targets
• Plan and implement the student referral process by ensuring quality leads enter the pipeline
• Manage communication channels in the student referral process through emails, newsletters, and direct calls
• Plan and oversee stakeholder engagement, webinars, and events
• Engage leads up to the point of admission and as a support contact person up to the point of enrolment
• Build sustainable relationships with key influencers ( high school associations, education agencies, corporations)
• Establish and maintain collaborative relationships with ALU partner organisations (Foundations etc.)
• Utilise the available resources in an engaging manner to drive the AL Group narrative
• Grow our database of educators and schools and maintain ownership ofthe pipeline data
• Plan the facilitation of seminars and workshops to nurture prospective students and clients
• Prepare reports and proposals as necessary for current and potential clients
• Share feedback and insights from the market to inform AL Group’s overall Francophone student recruitment strategy
• Support the development and implementation of a strategy to improve awareness of applications to ALU by fee-paying students from across the continent
• Provide support to fee-paying students throughout the application and enrollment journey
• Manage recruitment reps to deliver on enrollment targets 
• Other related duties that may be assigned by your Manager

REQUIREMENTS

List out key academic and work experience requirements needed to function on this role. What are need to haves and nice to haves. Be specific about duration of experience where applicable. List key mindsets 

• Bachelor's degree
• Master’s degree (Desirable)
• Fluency in English and French (desirable)
• Proven track record in B2B and/or B2C sales/ business development environment
• Evidence of using a consultative sales approach within a commercial environment
• Experience in an African context
• Proven experience of working to and successfully achieving revenue targets

Location:Kigali, Rwanda - Dakar, Senegal - Nairobi, Kenya. This person will have to commit to extensive travel around the continent.

All applications must be submitted in English . 

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.
They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

HOW WE WORK

As a high-growth start-up, the ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE ROLE

Expense Verification and Analysis:

• Assist in Review and verify all incoming expense reports, ensuring they are complete, accurate, and compliant with company policies.
• Analyse expenses to identify patterns, trends, and discrepancies.
• Investigate and resolve any discrepancies or issues in expense reports.
• Maintain a cash advance tracker paid to staff in regards to their travels
• Track receipts against the cash advances paid
• Assist the team in reconciliation of cash advances and receipts submitted.
• Assist the team in responding to queries regarding to cash advance and expenses management
• Assist the team in preparation of accounting templates in regards to the expenses reported on Rydoo 

Expenses Policy Compliance

• Support in enforce company expense policies and guidelines, ensuring documentation and reporting 
• Assist AP and Treasury Associate as when needed
• Assist in ensuring members of staff maintain accurate records of all expenses on Rydoo
• Any other such duties assigned by your manager

RESPONSIBILITIES

• Reviewing the Account Receivable debtor list.
• Contacting customers (students, parents or sponsors) and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payments.
• Negotiating suitable payment plans.
• Maintaining customer payment records.
• Send regular statement of accounts to customers.
• Writing reminder emails to customers when payments are not being made.
• Work on possible measures when customers fail to pay their debt with the finance associate.
• Responding to customer queries.
• Escalate any invoice related issues to the finance associate.
• Assist with reconciliation, aging and other reports and supporting schedules.
• Any other finance related ad-hoc duties to support the Finance Team.

REQUIREMENTS

• Fresh Graduate with a degree in accounting, business management, or a similar field or part qualified ACCA (or any other equivalent qualification).
• Excellent negotiation skills.
• Good written and verbal communication skills.
• Knowledge of google suite and accounting software.
• Patience and resilience.
• Knowledge of payment plans and accounting procedures will be an advantage.
• Previous experience working as a Previous experience working as a Collections Officer will be an advantage.

Vacancies: 1

Duration: 1 Year

Number of hours per week: 40 hours

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.
They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

HOW WE WORK

As a high-growth start-up, the ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE ROLE

As a Customer Support Intern (Tech), you will be the first point of contact for our customers seeking technical assistance or guidance. You will play a crucial role in resolving technical issues, answering product-related questions, and providing exceptional support to ensure a positive customer experience. The ideal candidate will have a passion for helping others, excellent communication skills, and a technical background to troubleshoot and resolve issues effectively. 

RESPONSIBILITIES

• Provide timely and accurate technical support to customers 
• Diagnose and troubleshoot technical issues related to our products or services
• Guide customers through the resolution process, ensuring clear and concise communication
• Document all customer interactions,including issues and resolutions,in our system
• Collaborate with other team members to escalate complex issues and ensure timely resolution
• Stay up-to-date on product knowledge to better assist customers
• Assist in creating and updating knowledge base articles and support documentation 

REQUIREMENTS

• Previous experience in a technical support role or similar customer-facing position 
• Understanding of computer systems and software applications 
• Excellent troubleshooting and problem-solving skills 
• Exceptional communication and interpersonal skills 
• Ability to remain calm and professional under pressure 
• Familiarity with CRM systems and support tools 
• Proven ability to work independently and collaboratively in a team environment 
• Flexibility to work occasional evenings or weekends as needed

Internship Duration:1 Year

Hours:40 hours

Locations: Remote

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.

They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

HOW WE WORK
As a high-growth start-up, the ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE CENTER FOR A REIMAGINED AFRICA (CRA)

CRA supports leaders who are at the forefront of Africa’s development to maximize their effectiveness and ability to deliver results for their communities and countries. CRA runs several programs for leaders across the continent. Among these programs, is the African Leadership University Public Sector Fellowship Program, a 12-month experiential program that provides Africa’s public sector leaders with the knowledge, skills, support and networks to leverage digital technologies to drive their nation’s key priorities. The Center for Executive Coaching is situated with the CRA. The CRA Center for Executive Coaching (CEC) seeks to raise the quality of public sector and private sector leadership through coaching. The CEC facilitates the provision of coaching to leaders in CRA and ALU programs; and to select external organizations on a case-by-case basis.

THE ROLE

The CRA Center for Executive Coaching is seeking to recruit experienced Leadership/Executive Coaches who will play a pivotal role in partnering, through coaching, with public and private sector leaders from across the continent to reach their full potential as leaders and by doing so contribute to prosperity in Africa. As a Leadership/Executive Coach at the CEC, you will work closely with diverse clients from various public and private sector organizations from different countries, empowering them to become more effective and resilient leaders.

RESPONSIBILITIES

● Provide individual and group coaching to public and private sector leaders in Africa.
● Conduct comprehensive leadership assessments and feedback sessions.
● Create tailored coaching plans and development strategies for clients.
● Foster a supportive and challenging coaching environment that promotes growth.
● Collaborate with other Faculty on ALU/CRA leadership development programs to integrate concepts from leadership development programs into coaching.
● Stay up-to-date with the latest developments in leadership within public and private sector organizations across the continent.

REQUIREMENTS

PROFESSIONAL QUALIFICATIONS

● Coaching certification or credential by a globally respected professional coach training organization (including ICF, IoC, ATD, CCE or equivalent) is required.
● Master's degree in a relevant field (e.g., psychology, leadership, organizational development, human resources, talent development, etc.) is preferred.
● Membership of a professional coaching body which provides opportunities for continuous professional development.
● Proven experience in executive coaching and leadership development.
● Exceptional interpersonal and communication skills.
● Cultural sensitivity and adaptability, given our pan-African clientele base.
● A commitment to ongoing learning and professional development.
● Previous experience coaching leaders for a period not less than three years.

CONTEXTUAL AWARENESS

● Demonstrated committed to the development of leaders in Africa.
● Understanding of the dynamics and context of public sector leadership in Africa.
● Passion for developing leaders and driving positive change in the public sector in Africa.
● Ability to coach in English and French will be highly considered.
● Experience coaching in both in-person and virtual formats will be highly considered.

BENEFITS

● A dynamic and collaborative work environment.
● The chance to work with a diverse and influential group of leaders driving change on the African continent.
● Contribute to changing the impact of the public sector in several African countries.
● Opportunity to participate in other programs by the African Leadership Group.

Applications received after 26 April 2024 will be evaluated at the end of August 2024. Candidates should expect to hear from the team in September 2024.

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.
They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

HOW WE WORK

As a high-growth start-up, the ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

ABOUT THE CRA

The Center for a Reimagined Africa (CRA) manages most public sector programs under the African Leadership University. Our first initiative/program is an innovative Public Sector Fellowship aimed at using best practices in product management and digital technology to accelerate product execution in the African public sector. We are looking for a creative and enthusiastic marketing intern to join our team to implement creative ideas to build brand awareness. The successful candidate should have knowledge of social media marketing, story telling, communications and be a good graphic designer.

ABOUT THE ROLE

As a CRA Marketing intern, you will be responsible for developing content to create and build awareness about CRA programs. Your day to day responsibilities will include (but not be limited to) engaging with our social media community, building social media campaigns, and developing marketing strategies.

RESPONSIBILITIES

• Write articles related to the program or the participants.
• Design and present new social media campaign ideas.
• Analyze quantitative and qualitative data from marketing campaigns.
• Assist with planning and hosting events.
• Support the team in daily administrative tasks.

Note: You may be required to perform other related duties that are not highlighted in this document.

REQUIREMENTS

Essential

• Excellent verbal and written communication skills. You must be a guru in writing and have
  excellent interpersonal skills.
• A recent graduate or currently enrolled in an undergraduate program.
• Familiarity with marketing and social media platforms e.g, Linkedin and Instagram.
• Passionate about marketing.
• Good graphic design skills (and some video editing skills).
• Attention to detail.
• Time management and project skills.
• Ability to multitask.

This internship will help you develop and enhance your marketing and communications skills— you will gain broad experience in marketing and should be prepared to enter any fast paced work environment.

Location:
This is a Full time Remote role. You will be required to work 40 hours per week.

**Applicants are encouraged to apply before 5th May 5:00 PM (CAT). Applications received after this deadline may not be considered.**

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.
They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

HOW WE WORK

As a high-growth start-up, the ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

ABOUT THE ROLE

As a Part-Time Graphic Designer at ALU, you will play a pivotal role in applying our brand's visual identity and ensuring our courses are visually appealing and create an engaging experience for our students. You will work closely with our marketing and creative teams to produce engaging and visually appealing designs that align with our brand guidelines.

RESPONSIBILITIES

• Collaborate with the Learning Experience Team and Faculty to understand the needs in the courses
• Create compelling and original visual designs for digital materials, including but not limited to: templates for presentations and session guides, course graphics 
• Incorporate feedback from stakeholders to refine designs and ensure they meet brand standards and messaging goals
• Help maintain and update the LED digital style guide, ensuring consistency across all design materials
• Manage multiple design projects simultaneously and meet deadlines in a fast-paced environment

REQUIREMENTS

• Proven experience as a graphic designer, either through previous work experience or a strong portfolio showcasing your design skills
• Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.)
• Strong understanding of design principles, layout, and typography.
• Excellent creative thinking and problem-solving skills
• Ability to take constructive feedback and iterate on designs accordingly
• Strong communication skills and the ability to effectively collaborate with team members
• Attention to detail and a keen eye for aesthetics
• Time management skills to effectively prioritise tasks and meet deadlines
• A proactive and self-motivated approach to work
• Flexibility to adapt to changing design needs and project requirements

PREFERRED QUALIFICATIONS

• Formal education in graphic design, visual arts, or a related field
• Experience in creating designs for learning
• Familiarity with motion graphics or video editing is a plus
• Understanding of UX/UI design principles for web and mobile applications
• Knowledge of Canvas is plus but design specs can be provided. 

Hours:
Part-time, 20 hours per week, with a flexible schedule based on project requirements.

If you're a creative individual who is passionate about design, has a strong eye for detail, and thrives in a collaborative environment, we'd love to hear from you. 

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.
They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

HOW WE WORK

As a high-growth start-up, the ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

ABOUT THE ROLE

ALU and the ALU School of Business,  as part of the African Leadership University Group, are reimagining Executive Programs for the African market. We will be codesigning  executive development programs with  corporations, NGOs and government ministries so that their high-potential leaders are prepared to assume greater responsibility and leadership within their organizations while driving growth and impact in their day-to-day work.

ALU  is a pioneer in  transformative executive education in entrepreneurial leadership, using  proven learning models that have already  made its alumni standout employees in the corporate and NGO markets worldwide.  We will offer that same experience to  executive learners in our executive development programs.  Not only will   participants learn about overall business trends, as well as those in their particular industry, but they will also build a strong, wide-ranging foundation for problem-solving in the African context.

There is an opening for an intern to support the Business Development (BD) team in developing  executive education leads, drafting exec ed proposals, closing contracts and delivering programs. The position requires 15-20 hours per week. The successful candidate will be a mature person able to work independently on initiatives agreed with the head of Business Development or other members of the team. If you are looking for a collegial place to build skills and work toward results, consider this role.

RESPONSIBILITIES

• General administration
• USAID SAM.gov scanning for new RFP opportunities
• Entry and maintenance of BD inputs into  Salesforce
• Regular reporting/ tracking of  activity against targets
• Assistance with  BD prospecting proposal development 
• Meeting scheduling, preparation
• Some logistics coordination
• Other projects as they arise

REQUIREMENTS

Essential

• Great organizational skills
• Good understanding and  facility with Salesforce CRM software
• Highly responsive to  emails, chats, messages, etc.
• Self-starter able to take projects to completion with minimal supervision
• Marketing/ customer service mindset
• Comfort with Excel spreadsheets and Canva design app
• Good command of English
• Attention to detail

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors. They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

HOW WE WORK

As a high-growth start-up, the ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

ABOUT THE CENTER FOR A REIMAGINED AFRICA

The Mission The Center for a Reimagined Africa (CRA) equips Africa’s public sector leaders with the skills and experience needed to leverage digital technologies to improve service delivery and meet Africa’s public sector challenges. CRA launched the ALU Public Sector Fellowship in June 2022 to use best practices in digital technology and product management (an approach emphasizing placing users at the center of product/service design and delivery efforts and using user feedback and data to continuously improve while scaling) to accelerate execution in the African public sector. The fellowship also
focuses on leadership development through ALU’s signature V^3 (Vision, Virtue, Value) leadership model.
The fellowship brings together a group of public sector leaders who are working on significant priorities for their governments and equips them with a product management skillset to accelerate their ability to implement.
Learn more about the fellowship here.

RESPONSIBILITIES

The CRA seeks to conduct an evaluation of the Public Service fellowship’s first cohort of 22 fellows from 4 countries in Africa. The review's aims are broad but should include the following:

• Pro Assess the comprehensiveness and effectiveness of the curriculum and mentorship provided
• Evaluate the degree to which the fellowship facilitated skill development in digital technologies, product management, and leadership
• Measure fellows' satisfaction and perceived value of the fellowship
• Quantify the tangible impacts of fellows' projects on public sector efficiency and service delivery
• Assess the scalability and sustainability of developed products and initiatives
• Determine the fellowship's influence on participating institutions and ministries in terms of innovation culture and digital transformation
• Identify changes in policy or practice prompted by the fellowship's outcomes

The review would require travel to 4 countries: Kenya, Rwanda, and Uganda between April and May 2024.

Expected Deliverables

• A comprehensive slide deck summarizing evaluation methodologies, findings, and actionable recommendations for future iterations of the fellowship.
• Detailed case studies of four exemplary fellow projects, highlighting successes and areas for improvement.

REQUIREMENTS

Essential

• Over 10 years of experience in evaluation in education in Africa, preferably in higher education, or fellowships, or related field
• Demonstrated experience in quantitative and qualitative evaluation methods, in particular interviews and focus group discussions, advanced data analysis skills
• Excellent written communication skills
• Experience in stakeholder management
• Excellent attention to detail

Preferred

• Experience in leadership skills development, product development, and user research in the tech/IT field

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.
They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

HOW WE WORK

As a high-growth start-up, the ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT AGENTS

These are roles filled by experienced individuals who can contribute valuable expertise and complete specific, focused tasks. These roles are distinct from traditional internships in that they may not directly relate to a candidate's studies or long-term career goals.  Compensation for Agent roles will be based on a combination of experience and the time commitment required.

ABOUT THE ROLE

Teaching and learning is central to what we do at ALU. To this end the Technology Team deploys and maintains technology platforms that enable the smooth running of activities associated with teaching and learning. 

We are looking for an experienced technologist with an exceptional commitment to service excellence, experience configuring user interfaces and integrations, and a strong technical aptitude to join ALU’s Technology Team. As a Systems Specialist, you will be an integral member of the Enterprise Architecture and Technical Operations team, collaborating with diverse and talented team members to enable a world-class, integrated teaching and learning experience for faculty and students that sets the standard for teaching excellence, academic achievement, and inclusivity.

The Systems Specialist role is responsible for working with various stakeholders to gather requirements for the configuration of user interfaces, data flows, and integration points. Qualified candidates will be able to manage their own projects, establishing key deliverables and meeting aggressive deadlines. This role will apply expertise in a variety of platforms including Salesforce, Google Suite, Salesforce Admissions Connect, FormStack, SurveyMonkey, Canvas, WordPress, and others within the ALU community. This role reports to the Enterprise Applications and Product Manager.

RESPONSIBILITIES

• Configuring and implementing components of ALU’s platforms as needed to build out process changes and improvements.
• Supporting the technology used by applicants, students, and ALU staff to ensure any issues are resolved quickly.
• Identifying opportunities for increased efficiency and improved experience.
• Managing integration points and monitoring for data quality across the integration.
• Developing documentation of systems and processes associated with platforms and their usage.
• Writing user guides for platforms for internal staff, for technical support, and for applicants.
• Working with the development team when custom development is needed.

REQUIREMENTS

Essential

• Bachelor’s degree in a technology-related field or equivalent experience.
• Minimum of 1 years experience administering and/or configuring and integrating several of the following systems: Salesforce, Instructure Canvas, Google Suite, SurveyMonkey, Wordpress, FormStack, Salesforce Admissions Connect.
• Minimum of 1 year experience configuring UI/UX workflows to support business processes.
• Experience configuring integrations between enterprise applications.
• Strong written and verbal communication skills.
• Strong attention to detail.
• Good interpersonal skills.
• Ability to learn new technologies and technical concepts.
• Basic understanding of technology integrations including APIs, OAuth, single sign-on.
• Basic understanding of web technologies and concepts including client-server interactions, HTML, Javascript, CSS.
• High degree of comfort with ambiguity and able to work independently, as well as part of a team.

Preferable

• Python and Javascript scripting languages for developing integrations and moving data.
• Other software development experience.
  
  

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.

They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.

Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

Our mission is not going unnoticed. CNN described ALU — which has campuses in Mauritius and Rwanda —  as “The Harvard of Africa;” Fast Company ranked ALU one of the 50 most innovative organizations in the world and the most innovative endeavor in Africa; and The New York Times recognized ALU as one of the eight places in the world “where history is being made.” Join us.

HOW WE WORK

As a high-growth start-up, the ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

ABOUT THE ROLE

The role reports to the Financial Analyst, and will beresponsible for ensuringALU’s financial sustainabilityby helping the CFO control and foster theachievement of the Key results linked to all these objectives for 2026. You areresponsible for repostings to the stakeholders, for the organization budgetingand forecasting process, and piloting ALU’s financial model. You will lead keytasks such as timely processing of stakeholders reporting , receiving, reviewing,and analyzing monthly management accounts and will be in charge of all
financial dashboards. In addition, you will work closely to the Financial Analysttoensure we deliver all the required servicesto business units.

RESPONSIBILITIES

You have experience building financial models, a passion to learn and grow and are well known for your high attention to detail. You are looking forward to working in a highly autonomous role, using project management skills. The following are, among others, the main responsibilities that apply to the position:

● Provide analytical support, perform financial reporting and forecasting
● Analyze financial data and produce monthly reports, including key metrics andfinancial results
● Monitor the whole organization budget andguide cost analysis processes
● Evaluate financial performance by comparing and analyzing actual results withplans, forecasts, market and comparable companies
● Track Kpi’s and implement dashboards working with in close collaboration withthe ALU data team
● Assist business units leaders in developing and analyzing financial models for thefinancial profitability of their BU or projects
● Work closely with the accounting team to ensure accurate financial reporting
● Assist and support the CFO in special projects

REQUIREMENTS

  ● 2-3 years of working experience in financial analysis

● A Bachelor’s degree (minimum)● High level proficiency using ExcelGoogle Sheets and databases
● Analysis and data query skills are amust
● Project management skills,particularly strong work planning,prioritization, time management,scheduling and organization skills
● Excellent written and verbalcommunication skills
● Impeccable attention to detail andorganisation
● Strong ethical standard
● Passionate about transformativeeducation
● Skills: Problem solving, interpersonal,project management
● Mindsets: Eager to learn and gainnew skills
●Excellent written and verbal communication skills
● Impeccable attention to detail and organisation
● Strong ethical standard
● Passionate about transformative education
● Skills: Problem solving, interpersonal, project management
● Mindsets: Eager to learn and gain new skills

Please note this is a short-term hire, with the duration of six months. 

ABOUT ALU 

African Leadership University (ALU) is a higher learning institution that re-imagines education to prepare ethical and entrepreneurial leaders for Africa. We challenge the status quo and make discoveries that reshape the future of Africa. Our students pursue self directed projects, internships and practical learning experiences which prepare them to take on fulfilling careers the moment they graduate. With two campuses in Kigali, Rwanda and Port Louis, Mauritius as well as a growing network of hubs across the continent,  ALU students and graduates become part of a community where diversity of all kinds is celebrated, nurtured, and valued. When students study at ALU, they get a world-class education that prepares them to immediately join the workforce, launch ventures, or create social impact.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

WHAT IS THE ALU FACULTY POOL ?

The AFP was developed to accommodate our growing enrollment of students on both campuses. While we will always have a core of faculty aligned to our required courses, we are now trying to grow both the range of courses available to our students and the depth of the scholarship that we can offer. The AFP will allow us to achieve both.

With the AFP, we can reach around the globe to draw in the faculty best aligned to our teaching model, our rotating intake calendar and our Pan-African orientation. Periodically, we will put out a call for faculty to teach an array of already designed modules as well as to design new courses in certain subject areas. Interested faculty will be asked to submit their CV, in the first instance, or their CV plus a course syllabus, in the second. If you are a match for us, we will enter into a contract for the services to be provided.

With the latter new course design, the modules can be short-term boot camps (~2 weeks), medium-term workshops (~6-7 weeks) or full-length courses (12-13 weeks). As long as they align to our degree programs and meet out standards of academic rigor, the courses will be considered. These modules will be designed to be delivered online, asynchronously, synchronously or hybrid, to offer adjunct faculty the maximum flexibility in delivery options. Thank you in advance for considering what we think will be an exciting new way for ALU to engage with innovative, forward-thinking faculty worldwide.

To learn more about the Affiliate Faculty Pool, please click here

Requirements

Below is the preferred standard expectation for all candidates

• Master's Degree or PhD Degree
• Minimum of 3 years of experience in the Area of Specialization

Specialization Coaches

• Masters Degree
• 2yrs experience OR Bachelor's degree with 5year experience

Foundations Coaches

• Bachelor's Degree
  
  

Requirements to be provided by successful candidates once a role has been offered

1. Notorised Educational Certificate
2. Equivalency Certificate if the degree was obtained outside of Rwanda ( this requirement is only for Faculty members contracted to Rwanda)
3. National ID

*Items must be shared within 3 days of ones Start Date

Please note that all uploaded resumes must be signed.