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Any Lab Test Now - Corporate




Any Lab Test Now - Corporate is hiring a Remote Franchise Business Coach

Franchise Business Coach

We are looking for an experienced Franchise Business Coach (FBC) to support Franchisees and coach them to strategically grow business. The primary purpose of an FBC is to proactively lead a designated group of Franchisees identify SMART goals and action plans through ongoing communication using an internal, personalized growth program with resources for all content areas, departments, and best practices to positively impact the business. Critical functions include (but are not limited to) coaching to a business plan, competitive analysis, P&L, training, and action plans. The approach should be well-rounded to coach Franchisees from multiple perspectives, considering the business as a whole within the framework of a franchise system. The ideal candidate should be a good communicator, strong relationship-builder, and quick learner who is motivated to follow brand standards and see Franchisees succeed. You should be able to measure the success of coaching and support efforts to reinforce brand standards and compliance. This role works closely with other Franchise Business Coaches within the Operations Team (and by extension the entire Home Office Team) for a parallel effort. The goal is to promote customized growth, increased engagement into adopted programs and practices, and continued improvement to internal Home Office and in-store operations.  

Responsibilities
- Establish and maintain relationships with designated Franchisees 
- Strategically coach Franchisees to grow business using internal programs and processes 
- Maintain regular communication with appropriate follow up (such as call follow up emails, etc.)
- Maintain internal records with cases, important content, and updates
- Reinforce cross-departmental efforts
- Understand brand concepts, compliance, etc. across the board and how they relate together to best coach Franchisees in an holistic approach
- Conduct store visits as appropriate following internal protocol, processes and follow up

Skills
  • Strong interpersonal and leadership skills
  • Team Player
  • Coaching/Consultation
  • Business acumen
  • Organizational skills and ability to follow processes
  • Proficient in MS Office, Google Drive
  • Familiar with Salesforce
  • Strong communication and relationship-building skills
  • Time management abilities
  • Data/feedback assessment
  • Critical thinking
  • Experience with franchise systems
  • Bachelor’s degree preferred
  • Experience in Healthcare a plus 
Please note that we have had a work from home environment since 2007. Some onsite work will begin post-Covid in 2022




Any Lab Test Now - Corporate is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Any Lab Test Now Corporate.

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Any Lab Test Now - Corporate is hiring a Remote Client Care Consultant

Full-Time Client Care Consultant (CCC)

Fully Remote Position

Must Have Recent Clinical Experience

ANY LAB TEST NOW® located in Alpharetta, GA is hiring specialized Client Care Consultant (CCC) to work 40 hours per week in a multi-shift environment.  The CCC is responsible for scheduling appointments and selling lab testing services to customers at one of our 170 store locations nationwide.  Candidates submitting resumes must  have 4 years solid clinical experience to be considered for this open position.  Please do not apply if you do not qualify.

To be successful in this highly specialized CCC role, the applicant must have at least four (4) years of sales experience, preferably within a call center environment.  Sales or Clinical experience in the medical, toxicology or DNA testing industry is a definite plus.

Requirements

Answer incoming calls from customers, franchisees, business partners, and internal contacts.  Sell lab testing services and schedule appointments.  Book appointments in our web-based calendar system.  Become the authoritative source on lab test product knowledge, industry business practice (federal, state and local) and operational brand standards.  Provide answers to customer questions, and document call details in our call management system.  Ensure customers are transferred to store locations effectively when appropriate. Candidate must also have chat and e-commerce experience.

  • Must be able to work Monday - Friday occasional Saturdays
  • Four (4) or More Years of proven Sales Experience, preferably with a call center background
  • Four (4) or More Years of proven  Clinical/Medical Experience, preferably with a physicians office or clinical laboratory setting
  • Strong Computer and Typing Skills, including Word and Excel
  • Chat Experience
  • Excellent Oral and Written Communication Skills
  • Excellent Listening Skills
  • Passionate About Helping People
  • Must Work Well in a Team Environment
  • Must Be Very Organized and Detailed Oriented
  • Self-Disciplined and Strong Work Ethic
  • Reliable
  • Mature
  • Responsible

Note:     Must pass background check and drug screen

 

Compensation: $15.00 per hour




Any Lab Test Now - Corporate is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Any Lab Test Now Corporate.

See more jobs at Any Lab Test Now - Corporate

Apply for this job

Any Lab Test Now - Corporate is hiring a Remote Full Time Bilingual Client Care & Support Services Representative

Full-Time Bilingual Client Care Consultant (CCC)

Must Have Clinical Experience

ANY LAB TEST NOW® in Alpharetta, GA is hiring specialized Client Care Consultant (CCC) to work 40 hours per week in a multi-shift environment.  The CCC is responsible for scheduling appointments and selling lab testing services to customers at one of our 170 store locations nationwide.  Candidates submitting resumes' must be fluent in Spanish and English, have 4 years  experience in the clinical/medical field to be considered for this open position.  Please do not apply if you do not qualify.

To be successful in this highly specialized CCC role, the applicant must have at least three (4) years of sales experience, preferably within a call center environment.  Sales or Clinical experience in the medical, toxicology or DNA testing industry is a definite plus.

Requirements

Answer incoming calls from customers, franchisees, business partners, and internal contacts.  Sell lab testing services and schedule appointments.  Book appointments in our web-based calendar system.  Become the authoritative source on lab test product knowledge, industry business practice (federal, state and local) and operational brand standards.  Provide answers to customer questions, and document call details in our call management system.  Ensure customers are transferred to store locations effectively when appropriate. Candidate must also have chat and e-commerce experience.

  • Must be able to work Monday - Friday 11:00 AM - 8:00 PM 
  • Fluent in both English and Spanish (Verbal as well as written) 
  • Four (4) or More Years of proven Sales Experience, preferably with a call center background
  • Four (4) or More Years of proven  Clinical/Medical Experience, preferably with a physicians office or clinical laboratory setting
  • Strong Computer and Typing Skills, including Word and Excel
  • Chat Experience
  • Excellent Oral and Written Communication Skills
  • Excellent Listening Skills
  • Passionate About Helping People
  • Must Work Well in a Team Environment
  • Must Be Very Organized and Detailed Oriented
  • Self-Disciplined and Strong Work Ethic
  • Reliable
  • Mature
  • Responsible

Note:     Must pass background check and drug screen

 

Compensation: $15.00 per hour




Any Lab Test Now - Corporate is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Any Lab Test Now Corporate.

See more jobs at Any Lab Test Now - Corporate

Apply for this job

Any Lab Test Now - Corporate is hiring a Remote Senior Digital Marketing Manager

Senior Digital Marketing Manager

Digital Marketing Manager Summary - plan, develop, implement, track, and optimize our digital marketing campaigns across all digital channels including knowledge and experience in social media management.
 
To thrive in this role you must have a strong grasp of current marketing tools and strategies and be able to lead integrated digital marketing campaigns from concept to execution. You will work with the marketing team, IT team, supporting teams, and third-party vendors (where needed) to launch campaigns on time and on budget. In addition to being an outstanding communicator, you will also demonstrate excellent interpersonal and analytical skills.

●      Develop digital marketing strategy by studying industry needs, identifying customers and their current and future needs, and monitoring the competition.
●      Plan and ensure the seamless execution of all digital marketing, including SEO/SEM, marketing database, website technologies, email, social media, and display advertising campaigns
●      Contribute to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
●      Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs).
●      Identify trends and insights and optimize spend and performance based on the insights.
●      Brainstorm new and creative growth strategies.
●      Plan, execute and measure experiments and conversion tests.
●      Utilize the strong analytical ability to evaluate end-to-end client experience across multiple channels and customer touchpoints.
●      Identify critical conversion points and drop-off points and optimizes user funnels.
●      Collaborate with business stakeholders, agencies, and other vendor partners.
●      Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.

Qualifications

●      BS/MS degree in marketing or a related field
●      Proven working experience in digital marketing
●      Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns
●      Understanding and experience (preferred) of website design, UI and UX, and/or eCommerce
●      Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate
Compensation: $70,000.00 - $85,000.00 per year




Any Lab Test Now - Corporate is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Any Lab Test Now Corporate.

See more jobs at Any Lab Test Now - Corporate

Apply for this job