Job Description

The Sales Rep will conduct on-going sales prospecting and territory development, negotiate and close sales. Successful candidates will provide on line or on-site sales & software demonstrations for prospective clients. You will be required to generate new sales leads using innovation with available tools and channels.

As a Sales Rep you must prepare responses to product inquiries and/or Requests for Information/Proposal and Bid documents. Preparation of required pre/post-sales documentation including proposals, letters, contracts and other documents is a core responsibility. You will be required to liase between clients, Technical and Management staff to ensure clients' needs are met. Bilingualism (English & French) would an asset.

A College Diploma or University degree (Business Administration or Marketing would be an asset)

Key Responsibilities:

• Meet Quota expectations
• Attend weekly sales roll-call
• Excellent understanding of Web-based software and online environments
• Experience with Microsoft Office Suite or Stack
• Prepare responses to sales inquiries regarding our solutions
• Possess excellent organizational and problem-solving skills
• Able to communicate effectively with internal/external clients/prospects at senior levels
• Possess excellent verbal and written skills

Qualifications

• 1+ years of experience in a direct or support role on a software or solution sales team
• Experience in Business-to-Business sales (B2B)
• Experience establishing trusted relationships with current and prospective clients and other teams
• An understanding of the sales process, with the ability to progress and manage complex sales cycles
• Experience communicating with CxO personas

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Job Description

The Technical Support Team Lead position provides technical support and assistance pre and post implementation. The successful candidate will be required to deploy and update client builds as required.  Conduct remote software installations while communicating in English and French if possible.

They will also be required to learn all ASL HR applications in order to probe and diagnose the exact root of reported client issues.  They will be required to reproduce the issue and work internally with development to identify solutions, test the solution and deploy to the client(s).  Evaluating / testing ALL software applications is a key function of the role.  You will be responsible for ensuring that all escalated client concerns are resolved.   You will liase between clients, technical and other management staff to ensure customer satisfaction as well as prepare client communication from time to time with the support of the Implementation Lead. 

Possess excellent management and organizational skills and ability to work to deadlines independently or with your team as you will be responsible for managing the internal bug tracking system. 

You will be required to use JitBit Help Desk tools to research similar problems from the past to provide resolution.  Communicate effectively with internal/external clients at all levels (in English & French is possible.  

You are expected to bring new ideas / suggestions for new/incremental development that would be useful to client in the future.

The position requires knowledge of SQL because from time to time SQL queries / scripts are required. 

We're looking to add mature, industrious, energetic and analytical individuals to our team. Are you a team player, enthusiastic about learning, enjoy solving problems and want to make a technological difference in the lives of people?

We offer a flexible schedule, the ability to learn something new everyday;

A professional work environment;

On TTC route - no car required

Qualifications

At least 2 years of experience providing end user application support

IT degree or diploma

SQL knowledge

Expert in MS Excel

At least 1-2 years experience with software deployment and updates

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Job Description

The Senior .NET Web Developer need to have solid experience in .NET framework technologies and tools, an ability to work as a team member as well as team lead.

Responsibilities:

• Design, code, test, debug, and implement new web based and mobile applications
• Maintain and enhance existing C# code for web and mobile applications
• Create and maintain SQL databases, tables, views, stored procedures etc. (Microsoft SQL Server 2008+)
• Communicate project status and identify technical risks
• Monitor and maintain application security and integrity
• Support production systems including analysis and troubleshooting of problems
• Provide technical knowledge to support other staff members within the organization
• Interact with internal and external team members throughout the application life-cycle
• Assist in the planning and documentation of site architecture and artifacts
• Implementing and developing best practices and architectural standards
• Evaluate and recommend appropriate technologies based on product needs and industry trends
• Develop creative solutions and write technical design & architecture documents
• Re-architects legacy applications to make them scalable, presentable and cloud ready

Qualifications

• Minimum of 8 or more years of solid software development experience
• Architecture and development experience in large-scale enterprise applications
• Strong knowledge in .NET platform and C#
• Strong knowledge of Microsoft SQL Server 2008+ and T-SQL
• Strong knowledge of SQL Server Reporting Services, Integration Services and Analysis Services
• Strong working knowledge of front-end HTML/HTML5, JavaScript (including jQuery) and CSS, Bootstrap framework
• Working knowledge of XML
• Proficient in MS Visual Studio and TFS, including application build/deployment
• Knowledge and experience with creating and consuming web services
• Must be able to envision solutions to complex problems and can explain them to technical and non-technical audiences

Educational Requirements:

• Bachelor's degree diploma in computer science or software engineering

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Job Description

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will be working collaboratively with software developers, quality engineers, product managers, and usability experts to make our products easier to use.

Qualifications

• Proven working experience in technical writing of software documentation
• Ability to deliver high quality documentation paying attention to detail
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Excellent written skills in English
• Strong working knowledge of Microsoft Office
• Basic familiarity with the SDLC and software development
• University degree in Computer Science, Engineering or equivalent preferred

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