Charge

At Athena, we power possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. Athena is the path. We offer rigorously-tested, delegation coaching technology and an exceptional Philippines-based EA to keep our driven clients moving forward. The result is 10x more leverage, more time, more impact in work and life.

Our clients are ambitious, high-impact CEOs, founders, and execs. They have started 100+ companies, raised billions in venture capital, taken companies public, worked in the White House, invested in Facebook/Uber/ Airbnb, run professional sports teams, Governor of US states, and compete in Ironman races and the World Series of Poker. As a part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.

With a waitlist growing by the day, Athena has already showcased compelling demand. The Learning Experience Manager for Nesting and Matching will be responsible for leading a team of Learning Experience Coaches who help their EAs to consistently provide excellent quality services to our clients by addressing needs, skill gaps, and feedback with effective and personalized coaching.

High-level Responsibilities

• Coach: Facilitate weekly 1:1s with direct reports ensure that they are addressing performance gaps effectively, setting the team up for success, and keeping our team connected to the Athena community. Be available for LX Coaches to resolve day-to-day concerns and issues.
• Quality and Process Improvement: Surface defects and improvement opportunities both on an individual level as well as a process level to avoid client churn, and come up with strategies to solve them.
• Support and Guide: Be the point of escalation for the LX Coaches under your cohort and provide insights on coaching strategies that can be applied to specific issues. Tune in to EAs' needs by identifying the tools, systems, and any role-specific type of support that will enable them and make their work easy.
• Track: Monitor EA performance from NHO to 30 days after they are matched with their clients and intervene when there are performance/quality issues. Monitor escalation tracker and coordinate with the CX and Ops when necessary, to improve and deepen partnerships.

Specific Responsibilities

You will lead a group of Learning Experience Coaches (LX Coaches) and help EAs increase their readiness in supporting their clients. Prepare to support them by monitoring EA performance in NHO and ensure that coaching and rehearsal calls are done before each EA hops onto their Onboarding Call with their client.

1. Team Management & Leadership
   • Track and assess the performance of the LX Coaches; apply interventions and strategies where necessary.
   • Hold regular syncs and 1:1s with LX Coaches and LX leaders to align goals and tactics.
   • Communicate EA performance gaps and interventions, recommendations, process improvement changes, and help needed to stakeholders.
2. Nesting program
   • Plan the nesting program for the NHO graduates based on the feedback about the EA (can be found in the Endorsement file).
   • Facilitate industry-specific learning experiences so that EAs gain knowledge about their client's industry and understand how to support them in that environment.
   • Revise the nesting program as needed.
3. EA performance monitoring during Nesting
   • Ensure that LX Coaches are providing rehearsal calls with all EAs and providing additional coaching as needed.
   • Coach LX Coaches so that they are giving EAs clear, timely, and actionable feedback in coaching sessions and rehearsal calls.
   • Send out EA Readiness Surveys to all EAs towards the end of the Nesting program and before their Onboarding call to gauge their confidence in working with a client.
   • Send daily reporting on Nesting performance and immediately inform stakeholders about any issues with EAs (example: attrition risks) and headcount expectations.
4. EA-Client Matching
   • Manage the EA selection process and ensure that the LX Coaches are preparing EAs for their Onboarding Calls with their clients.
   • Coordinate with the NHO team to get EA performance insights to come up with recommendation for EA-Client matches.
   • Work closely with the Client Experience team and monitor the available EAs in the pool against the client pipeline.
   • Ensure that continuous learning activities are available while EAs wait to be matched.
5. Continuous Improvement: How do we set our EAs up for success?
   • EA Feedback: Collate and communicate EA performance/skill gaps to the Recruitment, Operations, Client Experience, and LX teams to help optimize our recruitment, training, and coaching processes.
   • Track: Monitor EA readiness, intervening when there are performance/quality issues.
6. Hiring:
   • Hire and new LX Coaches.

Charge

Our customers are ambitious, high-impact CEOs, founders, and execs. They have started 100+ companies, raised billions in venture capital, taken companies public, worked in the White House, invested in Facebook/Uber/ Airbnb, run professional sports teams, Governor of US states, and competed in Ironman races and the World Series of Poker.

With a waitlist growing by the day, Athena has already showcased compelling demand. The Product Marketing Manager will own the waitlist and be responsible for executing a cohesive marketing strategy to drive acquisition, engagement, loyalty, and retention.

As a part of the Athena team, you will have the exponential opportunity, empower the fiercely ambitious to reach the most audacious goals.

High-level Responsibilities

• Own client waitlist
• Captive audience content creation
• Content distribution strategy

Specific Projects

• Execution of all communications and media actions on all channels, including online and social media
• Execute and measure cross-channel marketing plans and campaigns
• Create plans and implement brand strategies to increase customer base
• Possess creative control of content tone and cadence of material.
• Design content strategy around time and activity-based triggers.
• Design and execute all aspects of digital marketing campaigns that support business goals. This may include websites, blogs, emails, press releases, podcasts, and social media.
• Create and manage promotional collateral to establish and maintain product branding.
• Outline a product timeline and oversee the project’s successful execution.

Charge

Our customers are ambitious, high-impact CEOs, founders, and execs. They have started 100+ companies, raised billions in venture capital, taken companies public, worked in the White House, invested in Facebook/Uber/ Airbnb, run professional sports teams, Governor of US states, and competed in Ironman races and the World Series of Poker.

They’ve joined Athena to get more leverage, more impact, more success, and more time via their relationship with their top 1% Philippines-based Executive Assistant. They are world-class humans who want to get world-class at delegation.

High-level Responsibilities

• Owns the client relationship in the first 60 days, responsible for launch rate through 60 days to portfolio client.
• Accountable for change management and easing friction to a new relationship.
• Will hold facilitated feedback sessions and in some cases host uncomfortable conversations.

Specific Projects

• Responsible for the onboarding and integration of new clients in Athena.
• Must be comfortable training clients and holding them accountable to delegation activities.
• Will hold facilitated feedback sessions and in some cases host uncomfortable conversations.
• Organizing orientation sessions for the new clients.
• Coach and mentor, a team of Onboarding Analyst to achieve defined performance metrics (measured daily, weekly, and monthly)
• Must build matching process fully optimizing for EA lag to revenue.
• Assisting with ad hoc projects as required.
• Maintaining team morale, motivation, and ensuring a good work ethic

Charge

Our customers are ambitious, high-impact CEOs, founders, and execs. They have started 100+ companies, raised billions in venture capital, taken companies public, worked in the White House, invested in Facebook/Uber/ Airbnb, run professional sports teams, Governor of US states, and competed in Ironman races and the World Series of Poker.

They’ve joined Athena to get more leverage, more impact, more success, and more time via their relationship with their top 1% Philippines-based Executive Assistant. They are world-class humans who want to get world-class at delegation.

Our Client Success Associate assists our Client Success Manager and aligns with the clients’ expectations, supporting them throughout their Athena experience.

High-level Responsibilities

• Client advocate: Voice client concerns and collect feedback for product and process improvements.
• Client partner: Educate clients on how Athena can help achieve their business goals.
• Team Player: Work cross-functionally with internal teams to improve company initiatives and processes.

Specific Projects

• Directly reporting to Client Success Manager
• Own a client portfolio (post-60 day tenured clients)
• Manage escalations and client complaints
• Respond to client questions about our services, results and provide additional specialized services when needed.
• Ensure that all requests and case management workflows are resolved on time to meet client expectations.
• Gather feedback from clients or customers to optimize or work on areas of satisfaction and dissatisfaction
• Assist in facilitating programs for clients and runs annual reviews with them
• Responsible for full-scale retention efforts on client churn and referral optimization.
• Conduct and deliver additional projects as assigned by the manager

Charge

Our customers are ambitious, high-impact CEOs, founders, and execs. They have started 100+ companies, raised billions in venture capital, taken companies public, worked in the White House, invested in Facebook/Uber/ Airbnb, run professional sports teams, were Governor of US states, and competed in Ironman races and the World Series of Poker.

They’ve joined Athena to get more leverage, more impact, more success, and more time via their relationship with their top 1% Philippines-based Executive Assistant. They are world-class humans who want to get world-class at delegation.

Our Knowledge Management Analyst is responsible for managing the information or 'knowledge' base of Athena. As a part of the Athena team, you will have the exponential opportunity, empower the fiercely ambitious to reach the most audacious goals.

High-level Responsibilities

• Design, organize, and maintain the knowledge management library through creating and collecting new content, and reviewing and revising existing information.
• Create internal workflows for maintaining and updating content. Train end-users on new processes to access information, and review the system to identify functionality that needs to be updated or enhanced.
• Utilize the knowledge base resources and design a training module for staff and clients to assist with the knowledge management tools.
• Research information extracted from internal and external sources, and liaise with various departments to further define content, ensuring it is clearly articulated and can easily integrate into proposal responses.
• Interpret and validate the information and analyze the content to ensure it addresses the business unit needs.

Specific Projects

A Knowledge Management Specialist’s primary role is to provide employees with the knowledge, tools, and skills that they need to optimize their performance at work.

These are the metrics you will own and optimize:

• Owns the structure, upkeep, maintenance of our institutional knowledge.
• Is the go-to resource for recording and publishing key decision points with respect to client situation resolutions.
• Owns the data schema and searchability of our internal Wiki.
• Assists in deck-building for recurring presentations.
• Assists in updating performance metrics.

About You

• You are an excellent communicator.
  • You have good written and verbal communication skills and comfortable working with multiple stakeholders
  • You deliver specific and well-defined feedback that moves the project goals forward (positive or negative).
• You have great organizational skills.
  • You are highly organized. You collate and analyze data/information rigorously, and you keep all projects aligned with our goals.
  • You follow up in a timely manner and keep track of the project's progress.
• You are collaborative.
  • You can successfully work with cross-functional stakeholders toward a common goal.
  • You help identify the problems or weak areas in the project and develop ways to target those issues in collaboration with stakeholders.
• You love the remote-first culture we're building.
  • You are positive, fun, and someone we're excited to work with.
  • You can work independently but are also strong at working across teams.

Charge

Our customers are ambitious, high-impact CEOs, founders, and execs. They have started 100+ companies, raised billions in venture capital, taken companies public, worked in the White House, invested in Facebook/Uber/ Airbnb, run professional sports teams, Governor of US states, and competed in Ironman races and the World Series of Poker.

They’ve joined Athena to get more leverage, more impact, more success, and more time via their relationship with their top 1% Philippines-based Executive Assistant. They are world-class humans who want to get world-class at delegation.

As a part of the Athena team, you will have the exponential opportunity, empower the fiercely ambitious to reach the most audacious goals.

High-level Responsibilities

• Responsible for management of client portfolio health dashboard
• Must build and maintain quantitative feedback mechanisms
• Build visualizations for portfolio robustness

Specific Projects

• Responsible for the oversight of delivery projects consisting of network planning, design, & implementation as a post-sales activity to Athena clients.
• Maintain/update records and files and generate related reports.
• Scrutinize project constraints to analyze alternatives, mitigate risks, and conduct process re-engineering as necessary.
• Be able to understand further the client’s business drivers, pain points, and needs to provide consultancy to resolve client issues.

Charge

Our customers are ambitious, high-impact CEOs, founders, and execs. They have started 100+ companies, raised billions in venture capital, taken companies public, worked in the White House, invested in Facebook/Uber/ Airbnb, run professional sports teams, were Governor of US states, and competed in Ironman races and the World Series of Poker.

They’ve joined Athena to get more leverage, more impact, more success, and more time via their relationship with their top 1% Philippines-based Executive Assistant. They are world-class humans who want to get world-class at delegation.

Our Client Onboarding Coach represents the face of Athena to our new clients. As part of the Athena team, you will have the exponential opportunity, empower the fiercely ambitious to reach the most audacious goals.

High-level Responsibilities

• Establish and maintain client relationships: Responsible for client relationship building, which promotes retention and loyalty.
• Supervise the customer success team: Responsible for overseeing the process of customer retention within the business by directing their team on how to best help customers and implementing customer service policies and procedures to enhance customer satisfaction.
• Optimize Client Experience: Responsible for interacting with new, existing, and potential customers on a regular basis.

Specific Projects

• Owns the client relationship in the first 60 days.
• Responsible for launch rate through 60 days to portfolio client.

Your Metrics

These are the metrics you will own and optimize.

A Client Onboarding Coach is one who makes sure clients reach their immediate success value by:

• Educating them: Continuously educate and empower clients till they reach the aha moment.
• Minimizing roadblocks: Survey clients to know more about their needs and requirements to provide strong and reliable support.
• Improving adoption of services and products: Create and re-think the onboarding flow based on client launch rates.
• Creating a loyal base: Possess good communication skills, understand the clients’ pain points, and carry a positive outlook to ensure that clients have the best on

About You

• You are a highly effective communicator and empathetic listener.
• You obsess over building an exceptional customer experience.
• You understand the power of delegation and the value Athena brings to our clients.
• You are a firm believer in continuous improvement to ensure the best client experience.

Charge

At Athena, we power possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. Athena is the path. We offer rigorously-tested delegation coaching technology and an exceptional Philippines-based EA to keep our driven clients moving forward. The result is 10x more leverage, more time, more impact in work and life.

With a waitlist growing by the day, Athena has already showcased compelling demand. The Copywriter will be responsible for creating compelling copies and content that are cohesive to the overall marketing strategy to drive acquisition, engagement, loyalty, and retention.

As a part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.

High-level Responsibilities

• Innovation and Quality: You will drive an innovative writing approach, lead copy editing, and create compelling topics that resonate with Athena's target audience.
• Research: Understand the company’s needs and target audiences through online searches, reviews of existing research, and use search engine optimization (SEO) strategies in writing to maximize the online visibility of the Athena website in search results.

Specific Projects

• Write copy for various media, including social media posts, blog articles, ad copy, website content, video captions, etc., in support of our Product Marketing Manager’s strategies.
• Edit and proofread work to ensure high editorial standards are met across all content outputs.
• Drive brand consistency across all company communication.
• Proofread and edit articles for grammar, spelling errors, punctuation, readability, sentence phrasing, and targeted keywords for SEO.

Charge

At Athena, we power possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. Athena is the path. We offer rigorously-tested, delegation coaching technology and an exceptional Philippines-based EA to keep our driven clients moving forward. The result is 10x more leverage, more time, more impact in work and life.

With a waitlist growing by the day, Athena has already showcased compelling demand. The Sourcing Manager will manage overall sourcing planning and strategy to produce quality candidates in the recruitment pipeline.

As a part of the Athena team, you will have the exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.

High-Level Responsibilities

• Sourcing Strategy. In-charge with the planning of sourcing strategies to fill the recruitment pipeline with quality candidates, and overseeing the execution of these strategies.
• Process Improvement. Utilize methods, tools, or automations that will continuously improve output and overall candidate experience.

Specific Projects

• Manage overall strategic and tactical sourcing plans to produce quality candidates in the recruitment pipeline
• Oversee the overall implementation of all Sourcing plans that would result in higher applicant hires conversion per channel
• Responsible for ensuring good candidate experience and employee engagement
• Maintain a healthy cost per hire to meet revenue projections monthly/quarterly/yearly
• Maintain a robust sourcing reporting tool to capture the success demographics of hires
• Coordinate with different departments to understand the right profile and build a support system to align profile requirements with the Marketing/Branding Team

Charge

At Athena, we power possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. Athena is the path. We offer rigorously-tested, delegation coaching technology and an exceptional Philippines-based EA to keep our driven clients moving forward. The result is 10x more leverage, more time, more impact in work and life.

With a waitlist growing by the day, Athena has already showcased compelling demand. The Sourcing Manager will manage overall sourcing planning and strategy to produce quality candidates in the recruitment pipeline.

As a part of the Athena team, you will have the exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.

High-Level Responsibilities

• Sourcing Strategy. In-charge with the execution and monitoring of sourcing strategies to fill the recruitment pipeline with quality candidates. Support the sourcing lead in planning sourcing strategies.
• Process Improvement. Continuously utilize and monitor methods, tools, or automations to improve output and overall candidate experience.

Specific Projects

• Oversee the overall execution of the Sourcing channels assigned to increase the pipeline of candidates for recruitment processing
• Responsible for ensuring good candidate experience and employee engagement
• Maintain a healthy cost per hire and conversion rate from applicant to hires
• Maintain a robust sourcing reporting tool to capture the success demographics of hires
• Coordinate with partners in recruitment operations to determine opportunities for improvement in strategies and processes.

About You

• At least 3 years experience in Recruitment Sourcing and Marketing
• Proven leadership and staff management skills
• Strong verbal and written English communication skills
• Strong problem solving and decision making skills
• Ability to work in a fast-paced, always changing environment
• Ability to handle multiple tasks with accuracy and timeliness
• Ability to effectively interact and build relationships with employees at all levels and diverse backgrounds
• Creative and resourceful attitude to find the perfect candidates
• Excellent attention-to-detail and organizational skills

Charge

Our clients are ambitious, high-impact CEOs, founders, and execs. They have started 100+ companies, raised billions in venture capital, taken companies public, worked in the White House, invested in Facebook/Uber/ Airbnb, run professional sports teams, Governor of US states, and compete in Ironman races and the World Series of Poker.

They’ve joined Athena to get more leverage, more impact, more success, and more time via their relationship with their top 1% Philippines-based Executive Assistant. They are world-class humans who want to get world-class at delegation.

The Onboarding Coach primes new EAs by perfecting first impressions, verbal and non-verbal communications, and virtual meeting performance, ultimately helping EAs feel their most confident when meeting their new client.

High-level Responsibilities

• Coaching: Provide the resources, authority, training, and support necessary for Philippines-based EAs to deliver consistent high performance. Direct our EAs to work on areas for improvement and reinforce strengths to sustain the EA's progress.
• Assess Program Success: Monitor project quality and effectiveness, intervening when there are performance/ quality issues.
• Written Communications Guidance: Advise ESL-EAs on their written communications to match better the vernacular of our Silicon Valley and Wall Street clients.

Specific Responsibilities

You will help prepare our EAs and build their confidence in working with their clients, and setting them up for success in the long term:

1. Coach:

   EA Rehearsal Meetings:

   • Provide an environment for EAs to demonstrate their skills, acting as their new client.
   • Allow EAs to practice walking through their personalized, client-specific onboarding plan (a.k.a. 10x Launch Plan)

   Deliver personalized coaching:

   • Share immediate feedback with the EA after their rehearsal meeting. Synthesize feedback from other training team members to boost the EAs' confidence and improve meeting performance.
   • Help mold EAs by teaching relevant skills, tactics, and techniques.

2. Assessments for Continuous Improvement: Are we setting our EAs up for success?

   Evaluate the program success:

   • Sync with other coaches and training team members, collect & collate data-driven processes and real EA-client outcomes.
   • Follow up on coaching sessions and batch summaries in a timely manner.

   EA Feedback & your personal assessments: Collaborate with EA Support Team and Training Team members and communicate EAs' skill gaps to optimize our training and recruitment processes.

   • Recruitment - Share feedback with Recruitment Team so they can reassess sourcing and hiring strategies.
   • Training - Share feedback with Training Team to identify the EAs' training needs and develop effective training programs accordingly.

3. Written communications support, as needed:

   • Help assess and provide feedback on written communications as needed.

About You

• You are an excellent communicator.
  • Your caring feedback is always actionable.
  • You have good listening skills, and you listen without judgment.
  • You are comfortable meeting new people and being on video.
  • Your interpersonal communication will impress even the company co-founders.)
  • You synthesize and deliver specific and supportive verbal and written feedback (positive and negative), helping EAs learn how to ask the right questions and promote client delegation.
• You thrive on improving others.
  • You are passionate about developing people and getting the best out of them.
  • You keep your expectations and timelines clear with your team and the EAs.
  • You can easily empathize with our EAs and understand their challenges/difficulties with certain tasks.
• You have experience with U.S.-based companies.
  
  • You have worked for or are deeply familiar with U.S.-based companies, the startup world, and established Fortune 100 corporations.
  • You understand the perspective and needs of our clients, who are fast-paced execs ranging from Silicon Valley to Wall Street and beyond.
• You love the remote-first culture we're building.
  • You are positive, fun, and someone we're excited to work with
  • You are digital-savvy with modern project management and online tools, curious and adaptable with scrappy digital programs (examples of tools you're familiar with: Asana, Notion, Slack, GSuite, Airtable, Salesforce, Affinity, Calendly, WhatsApp, Password managers, etc.)
  • You're a self-starter and independently motivated; you hold yourself accountable for your own goals and are strong at working across teams.
  • You're flexible and excited to work across roles if needed (we're a startup; we wear many hats).
• You have a continuous improvement mindset.
  • You don't rest on your laurels when things are going well. You are always looking for opportunities for improvement—and acting on those opportunities.
  • You maintain high-quality standards. You ensure that our EAs consistently provide A+ service and develop into world-class talent.
• You have great organizational skills.
  • You are highly organized. You collate and analyze data/information rigorously, and your coaching sessions are clear and focused.
  • You follow up in a timely manner, and take responsibility for EA's client meeting success.
• You are collaborative.
  • You can successfully work with others toward a common goal.
  • You help identify the problems or weak areas in our processes and guidelines around EA Support & EA Training and develop ways to target those issues in collaboration with other teams.
• Bonus: You have VIP hospitality experience
  • Ideally you have experience with high-end hospitality.
  • If no experience, at least you understand and have a taste for VIP experiences.

Charge

At Athena, we power possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. Athena is the path. We offer rigorously-tested delegation coaching technology and an exceptional Philippines-based EA to keep our driven clients moving forward. The result is 10x more leverage, more time, more impact in work and life.

With a waitlist growing by the day, Athena has already showcased compelling demand. The Reporting Analyst for Finance will create reports to help show metrics and data that can be used to effectively manage the company’s financial aspects.

As a part of the Athena team, you will have exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.

High-level Responsibilities

• Analytics and Reporting. Create various financial reports that will showcase the company's financial status using data analytics and presentation tools.
• Collaboration. Connect with other departments and end users for the data and reports that they will need.

Specific Projects

• Under general supervision, create and design financial reports such as Monthly Financial Statements, Weekly Cash Flow Forecast, Payroll and Client Hours, etc.
• Browse through existing reports and connect to other Department Leaders to validate assumptions and commitments required in our weekly financial forecast
• Seek improvements on existing financial reports to save time and effort
• Be actively involved with the preparation and consolidation of templates, flat files and other large amount of financial information
• Collaborate with the end users to seek understanding of their reporting needs
• Other ad hoc management reporting as needed to push greater financial efficiency
• Assist in the integration of Financial Reports to the Accounting System

About You

• Excellent Google Spreadsheet knowledge
• Strong in other Google Applications such as Forms, Slides, Docs and Google Data Studio
• Basic understanding of Finance and Accounting functions
• Good communication and presentation skills to succinctly engage with the stakeholders and the team members
• Strong attention to detail
• Proactive approach in exploring opportunities to minimize time and effort spent on reporting.

Charge

At Athena, we power possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. Athena is the path. We offer rigorously-tested, delegation coaching technology and an exceptional Philippines-based EA to keep our driven clients moving forward. The result is 10x more leverage, more time, more impact in work and life.

With a waitlist growing by the day, Athena has already showcased compelling demand. The Sourcing Manager will manage overall sourcing planning and strategy to produce quality candidates in the recruitment pipeline.

As a part of the Athena team, you will have the exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.

High-Level Responsibilities

• Process Improvement:Utilize methods, tools, or automation that will continuously improve output and overall candidate experience.
• Support and Guide:Lead and motivate a high-performing team of experienced Recruiters in the ongoing processes of acquiring top talent in alignment with strategic objectives and organizational needs to increase effectiveness and.

Specific Responsibilities

• Team Management & Leadership :
  • Oversees and monitors day-to-day recruitment operations, ensures that recruitment targets are met, and creates action plans for the team.
  • Leads and communicates organizational and developmental changes to the team
  • Evaluates performance of direct reports and identifies developmental and training needs of the team
  • Monitoring key recruitment metrics to identify and resolve issues affecting recruiting procedures.
  • Coaches direct reports on performance especially on areas needed to be improved
  • Ensures that the team consistently hits recruitment KPIs.

• Continuous Improvement:
  • Assist in building and improving our recruitment process so we only hire the top 1% of talent.
  • Constantly solicit feedback from the leadership team, training team, and existing EAs to learn how we can improve our hiring process
  • Makes recommendations to leaders on recruiting strategies that could enhance processes and quality of hires.
  • Designs, develops, and maintains recruitment processes for the organization including job descriptions, regular hiring status reports, recruitment metrics, and others.

Charge

At Athena, we power possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. Athena is the path. We offer rigorously-tested, delegation coaching technology and an exceptional Philippines-based EA to keep our driven clients moving forward. The result is 10x more leverage, more time, more impact in work and life.

With a waitlist growing by the day, Athena has already showcased compelling demand. The Sourcing Manager will manage overall sourcing planning and strategy to produce quality candidates in the recruitment pipeline.

As a part of the Athena team, you will have the exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.

High-Level Responsibilities

• Sourcing Strategy. In-charge with the planning of sourcing strategies to fill the recruitment pipeline with quality candidates, and overseeing the execution of these strategies.
• Process Improvement. Utilize methods, tools, or automations that will continuously improve output and overall candidate experience.

Specific Projects

• Manage overall strategic and tactical sourcing plans to produce quality candidates in the recruitment pipeline
• Oversee the overall implementation of all Sourcing plans that would result in higher applicant to hires conversion per channel
• Responsible for ensuring good candidate experience and employee engagement
• Maintain a healthy cost per hire to meet revenue projections monthly/quarterly/yearly
• Maintain a robust sourcing reporting tool to capture the success demographics of hires
• Coordinate with different departments to understand the right profile and build a support system to align profile requirements with the Marketing/Branding Team

Charge

At Athena, we power possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. Athena is the path. We offer rigorously-tested, delegation coaching technology and an exceptional Philippines-based EA to keep our driven clients moving forward. The result is 10x more leverage, more time, more impact in work and life.

With a waitlist growing by the day, Athena has already showcased compelling demand. The Head of Household(HoH) will take full ownership for the execution of the daily operations within the household. You will be trusted partners of the family who will see to their health, happiness, safety and comfort. You will work with our team of Executive Assistants (EAs) and the Chief of Staff to abstract away the (important!) details of the family’s day-to-day lives. You will be responsible for leading and executing childcare, health and safety, household operations, guest coordination, and travel coordination.

Responsibilities

You and your team of Household Executives will closely coordinate, plan, delegate, and execute the following tasks within the household:

• Household management
  • Food and Dining
    • Plan healthy meals for the family and/or coordinate meal planning with chef(s)
    • Order/prepare meals and adapt food to the family’s needs and preferences
    • Coordinate weekly grocery shopping and pantry stocking
    • Coordinate restaurant reservations for the family and guests
  • Household operations
    • Monitor/schedule/follow-up/coordinate household maintenance with the PR team (gardening, oven, AC cleaning, exterminator, water filtration, other mechanical systems)
    • Coordinate and see to the tidiness, cleanliness, and upkeep of the home and grounds with the PR team
    • Coordinate with the PH team on household tasks for remote execution
    • Assist JK in coordinating and executing house improvement projects and renovations
    • Purchase household supplies and run errands as needed
  • Household administration
    • Ensure workers’ insurance, property taxes, and other government taxes and dues on the property are paid
    • Receive and send mail and packages
    • Coordinate payment of monthly utility bills, household team payroll, and membership dues
    • Maintain contracts and records of all household staff
    • Maintain records of all household suppliers and vendors
  • Guest management
    • Coordinate w/ guests or their EA (if applicable) for scheduling
    • Research place(s) to stay OR book accommodations
    • Purchase short-term Dorado membership account
    • Purchase groceries for guests (make sure it’s organized before guest’s arrival)
    • Coordinate airport pick-up and drop-off
    • Fill-up travel declaration form and other documents
  • House Rental
    • Advertise and vet home renters for 187 DBE
    • Prepare contracts and facilitate payment
    • Check in with guests on a regular basis and coordinate cleaning and laundry (if needed)
    • Ensure smooth guest check-in and check-out

• Childcare
  • Plan childcare coverage and hire Nannies to ensure that we have reliable childcare providers at home and abroad
  • Monitor the execution of developmental plans laid out by parents, grandparents or experts
    • Monitor child development on a monthly basis and maintain logs with parents
    • Create a safe and stimulating environment for newborn son
    • Read stories and help develop the child’s mind
  • Monitor/schedule baby wellness check and coordinate healthcare
    • Monitor/schedule vaccine shots on a regular basis
    • Coordinate doctors and dentist appointments
  • Ensure the child has the right supplies from food, diapers to developmental toys
  • Coordinate and ensure the Nannies are able to care for the children
    • Change diapers, bathe, dress as needed
    • Organize bedrooms/toys, help with laundry
    • Plan meals, prepare food, and feed him
    • Organize indoor and outdoor play, educational activities and crafts
    • When the time comes:
      • Carpool or drive to activities, or playdates

• Health, wellness, and personal care
  • Coordinate the scheduling of doctor, dentist, physical therapy, and massage appointments
  • Coordinate the scheduling of personal care activities such as barber, hair stylist, and eyelash care appointments
  • Coordinate the scheduling of sports and recreation
  • Coordinate the filing of Aetna and other insurance claims

• Travel coordination
  • Assist the Parents in travel preparation from packing to opening/closing their home, Airbnb and/or hotel rooms
  • Buy stuff for LM and ship to where they are traveling
  • Rent baby stuff (crib etc.)

• Ad hoc tasks
  • You will respond/delegate quickly and with good judgment to various inbound tasks and research requests. Ideally, you will work with the Head EA to help you execute on tasks that can be done remotely by the team of EAs.

Your Metrics

Outcome:

• Jonathan and Katherine spend their time building companies and relationships
• Time spent on non-JK tasks are reduced to the following activities:
  • Delegating
  • Deciding (this should be as effortless as possible)
  • Confirming that, wow! It’s done!
• Delegated tasks get done on time
• We are able to anticipate needs and deliver flawlessly
• Our team and family are healthy, stress-free, and relaxed

Time:JK should spend time where it matters.

• Work (build existing businesses, start new ones)
• Relationships (build new relationships, deepen existing ones)
• Reduce time spent on EVERYTHING else (well, besides exercising, sleeping, and enjoying this beautiful world)
  

Ease: World class experiences and hassle free living

• Goal is to replicate the level of service and feeling created by the Four Seasons luxury hotel.

Connections: Grow together and relate deeper

• JK
• Family
• Business
• Friends
• New people & communities

About You

• Impeccable written and verbal communication skills
• At least three (3) years experience in a role where the goal is to support high ranking public officials or business executives
• Preferably with remote work experience of at least two (2) years
• Concierge experience or hotel management experience in luxury accommodations is a plus
• Intermediate to advanced proficiency in Google calendars, Google drive, docs, forms and spreadsheets
• Intermediate to advanced proficiency in communication tools like Slack, WhatsApp, Signal
• Basic proficiency in project management tools like Asana
• Can work on graveyard shift (U.S. hours)
• Flexible and self-directed
  

High-level Responsibilities

• Instructional Design: Responsible for seeking out performance gaps that can be addressed by learning interventions. Takes the lead in designing and developing learning solutions that equip EAs with skills to power possibilities through transformative delegation.
• LMS Administration: Ensure that the LMS adheres to a high standard of user experience. Make Athena a trailblazer by turning learning technology into a way of life and not simply a compliance tool.

Specific Responsibilities

• Solution Architecture: Design, describe, and manage solutions in relation to specific business problems that require learning interventions.
• Project Management: Develop and manage a detailed project schedule and work plan for high-impact projects at Athena. Maximize team effectiveness by coordinating cross-functional teams and delegating tasks and timelines best suited to complete them.
• Analysis: Conduct TNAs to determine what type of learning intervention is required when faced with organizational issues.
• Design: Create a design document based on TNA findings. Designs must follow adult learning principles
• Development: Create learning materials as described in design documents. Develop materials in line with Athena branding using the latest trends in learning technology
• Implementation: Conduct train-the-trainer sessions, facilitate learning sessions as needed, serve as administrator of the LMS once self-paced courses and simulations have been deployed
• Evaluation: Use Kirkpatrick’s Levels of evaluation in measuring the effectiveness of learning interventions implemented

About you

• At least 5 years experience in LMS Platforms (Moodle, Absorb, etc)
• At least 5 years experience designing both Virtual ILT and self-paced courses
• Must be willing to work on shifting schedules.
• You are an educator at heart.
  • You consider teaching and training others as your life's mission
  • You step up and educate others whenever you see an opportunity
• You are an active learner.
  • You are thirsty for new knowledge
  • You never stop looking for ways to develop what you already know
• You are a tech-junky.
• You have extensive experience in both software and hardware tools that complement your instructional design toolbox
• You are not afraid to experiment with the latest trends in learning technology
• You are a problem-seeker.
  • You break the passive "order-taker" content developer stereotype. You come to where the action is and see for yourself what problems need to be solved
  • You are a strategic partner of stakeholders. You do not simply carry out requests, you assess requests and provide appropriate recommendations using your years of expertise in learning technology
• You are a leader.
  • You are passionate about driving high-impact projects to completion.
  • You keep your expectations clear and hold project team members accountable for the project tasks they are responsible for.
• You are an excellent communicator.
  • You have good written and verbal communication skills and comfortable working with multiple stakeholders
  • You deliver specific and well-defined feedback that moves the project goals forward (positive or negative).
• You have a continuous improvement mindset.
  • You don't rest on your laurels when things are going well. You are always looking for opportunities for improvement—and acting on those opportunities.
  • You maintain high-quality standards so you ensure that project team members consistently provide high-quality outputs.
• You have great organizational skills.
  • You are highly organized. You collate and analyze data/information rigorously, and you keep all projects aligned with our goals.
  • You follow up in a timely manner and keep track of the project's progress.
• You are collaborative.
  • You can successfully work with cross-functional stakeholders toward a common goal.
  • You help identify the problems or weak areas in the project and develop ways to target those issues in collaboration with stakeholders.
• You love the remote-first culture we're building.
  • You are positive, fun, and someone we're excited to work with.
  • You can work independently but are also strong at working across teams.

Charge

At Athena, we power possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. Athena is the path. We offer rigorously-tested delegation coaching technology and an exceptional Philippines-based EA to keep our driven clients moving forward. The result is 10x more leverage, more time, more impact in work and life.

Our clients are ambitious, high-impact CEOs, founders, and execs. They have started 100+ companies, raised billions in venture capital, taken companies public, worked in the White House, invested in Facebook/Uber/ Airbnb, run professional sports teams, Governor of US states, and compete in Ironman races and the World Series of Poker.

With a waitlist growing by the day, Athena has already showcased compelling demand. The Recruitment Analyst for Corporate Recruitment will be responsible for the sourcing, screening, and hiring of candidates for departments outside of volume recruitment.

As a part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.

High-level Responsibilities

• Stakeholder management
• Candidate management
• Candidate sourcing, processing and endorsement
• Job offers and onboarding
• Reporting

Specific Responsibilities

• Collaboration with Hiring Managers
  • Understand the hiring requirements of a specific role through open communication with the hiring manager
  • Ensure that all needed information is gathered using the job description template including but not limited to:
    • Position Summary
    • Specific Duties and Responsibilities
    • Metrics
    • About You (Qualifications)
    • Hiring Plan
    • Interview Questions
  • Create the hiring plan in Asana board
• Searching
  • Post the open position in the Athena Applicant Tracking System tool (for now Breezy HR)
  • Utilize all sourcing channels in searching for a good pool of candidates including online job portals, social media platforms and LinkedIn, referral program, own network
  • Coordinate with Recruitment Marketing Specialist for any marketing material needed for sourcing initiatives
• Processing
  • Process the pool of candidates in the bucket for a specific position
  • Administer exams and project tests and/or endorse the applicant to the Test Administrator as applicable
  • Conduct initial interviews
  • Prepare a corporate profile of each qualified candidate
• Endorsement
  • Endorse to the hiring manager the qualified candidates for the position
  • Coordinate the availability of the hiring manager to conduct the interviews
  • Coordinate with the candidate on the interview schedules
  • Send meeting invites for the scheduled interviews
  • Ensure attendance of the hiring manager and the candidate for the scheduled interview
• Feedback Giving
  • Get the results of the interview and hiring decision of the hiring manager
  • Share the hiring results to the candidate via email
• Onboarding
  • Conduct job offer to the chosen candidate
  • Endorse to 3rd party partner for Background Investigation
  • Endorse for onboarding
• Management of the ATS for non-EA roles
  • Move candidates along the hiring process as he/s progresses
• Reporting
  • Regularly submit reports on the status of non-EA vacancies
• Continuous Improvement
  • Anticipate hiring needs of various Athena departments
  • Build the reputation of Athena that passive applicants send their CVs even without any actual open positions
  • Build a database of applicants for Athena corporate positions
  • Build a database of job descriptions and hiring plans for all existing positions
  • Develop testing tools on basic skills for administrative functions, supervisory positions and leadership competency
  • Develop unstructured questions for the 1st part of the interview (building rapport and validation of Athena culture) and incorporate the structured/behavioral questions for the 2nd part of the interview which will be used by the final interviewers
  • Stay up to date on current trends, best practices and new opportunities on headhunting and executive searches

About You

• Solid Experience
  • At least 5 years of work experience in end-to-end corporate recruitment experience
  • In-depth understanding of recruitment processes and candidate selection processes
• Excellent communication and interpersonal skills
• Inherently motivated and professionally persistent
• Listening skills and time management
• Excellent project management and multi-tasking skills
• Creative thinker and proactive problem solver

What is the role?

The Athena Executive Assistant is a driven learner motivated by impact. He/She is a true partner - an executive assistant, personal assistant, and virtual assistant in one. The Athena EA empowers the fiercely ambitious to reach the most audacious goals.

· Optimize client’s time and priorities to reach ambitious goals

· Own and manage robust calendars and scheduling

· Drive internal and external communications, presentations, reports, and/or social media

· Research and analyze opportunities for client personal and professional growth

· Build rapport and manage relationships with client’s network and team

· Lead various targeted special projects

Who are we looking for?

We are searching for proven high performers with experience as BPO Team Leaders, Supervisors, Trainers, Quality Assurance Specialists or Quality Analysts, Project Managers, Operations Managers, Concierge & Guest Services Managers, Guest Relations Managers from the tourism and hotel industries, Business Entrepreneurs who are looking to shift careers and work from home with global teams.

· Must have at least one (1) year cumulative work experience in any industry or profession

· Is driven by goals, not tasks

· Fosters strong desire to learn and grow

· Embodies trust and dependability

· Understands complex problems and offers creative solutions

· Has deep emotional, social, and relationship intelligence

· Takes pride in improvement and quality of work

· Must be residing in the Philippines

· Must be willing to work PH graveyard hours at home

· Must be able to work full-time for 40 hours per week

· Must have a working knowledge of Google Suite (Gmail, Calendar, Drive, Docs, Sheets, Forms, Slides) and productivity and project management tools/apps

· Preferably with online/remote/virtual work experience

What do you need?

· Provide your own device- Processor

· Laptop: 8th generation (8000 series) Core i5 or better or any generation AMD Ryzen series processors

· Desktop: Ryzen 5 3000 series and above. If Core i3 - 10th generation or higher.

· RAM Minimum: 8GB

· Recommended: 16 GB - OS

· Windows 10 - Windows 10 2020H2 or newer. (The latest updated version of the operating system is a must.)

· If Mac: Core i5 - 2017 or higher Core i7 - 2016 or higher (Not recommended: Core i3)

· Internet connection: 10 MB/s minimum

Charge

At Athena, we power possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. Athena is the path. We offer rigorously-tested, delegation coaching technology and an exceptional Philippines-based EA to keep our driven clients moving forward. The result is 10x more leverage, more time, more impact in work and life.

With a waitlist growing by the day, Athena has already showcased compelling demand. The Content Writer will be responsible for creating compelling copies and content that are cohesive to the overall marketing strategy to drive acquisition, engagement, loyalty and retention.

As a part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.

High-level Responsibilities

• Innovation and Quality: You will drive an innovative writing approach, lead copy editing, and creating compelling topics that resonate with Athena's target audience.
• Research: You will be responsible for creating articles (blogs and social media posts) that are based on research and facts.

Specific Projects

• Develop and manage the overall copyrighting for Athena across all communication channels (internal and external) such as (but not limited to) social media posts, internal email communications, websites, and blogs.
• Produces original written content pieces that are backed by research, data, and facts.
• Uses search engine optimization best practices and current trends in aligning content with top search results to increase exposure and visibility.
• Leverage social media to help with article ideas and topics.
• Lead management and monitoring of copies across all communication platforms, maintaining strong control on quality.
• Adapt style of writing to multiple target audience's tones of voice and writing requirement formats.

Your Metrics

• Volume of organic traffic generated (web and social).
• Bounce rates on blogs.
• Overall conversions made from articles measured by CTA interactions.

About You

• You are driven by facts and research.
  • You are resourceful in looking for available and credible sources to support any written article/content you produce.
• You have excellent writing, editing, and optimization skills.
  • You are knowledgeable of current SEO trends and best practices.
  • You have impeccable English grammar.
  • Quality is your most valuable asset.
• You are empowered by data.
  • You make decisions supported by data, insights and metrics to empower brand strategy and achieve measurable value.