Policy Manager

Benefits Data Trust (BDT) seeks a Policy Managerto support BDT’s federal policy work, building BDT’s reputation as a national leader in the benefits access space. Today, more than 1 in 10 Americans live in poverty, with more than 9 million people missing out on benefits. To unlock America’s full potential, BDT is working to enact change at the federal policy level with the addition of this new position.

The Policy Manager will support the Associate Director with developing, managing, and executing BDT’s federal policy agenda. The Policy Manager will develop and maintain strong relationships with federal officials and key national stakeholders, collaborate on policy development across different constituencies, and establish coalitions of support to enact policy change.

BDT is a remote-first organization. Employees may work remotely or from BDT’s Philadelphia office. Candidates based in Washington, DC, are preferred, but will consider others.

BDT has adopted a mandatory vaccination and testing policy to safeguard the health of our employees from the hazard of COVID-19. Employees may request an exemption from the policy by providing documentation for medical or religious reasons if needed.

This is a grant-dependent position. It is currently funded for 24 months.

The Policy Manager reports to the Associate Director of Policy.

Responsibilities:

• Under the guidance of the Associate Director of Policy, develop and execute a federal policy agenda and systems change strategy. This includes identifying opportunities to leverage policy and practice to improve benefits access
• Work with internal and external stakeholders, including federal, state, nonprofit, philanthropic, and other key partners, to advance the organizations’ goals
• Monitor changes in federal public benefits policies and translate what those policies mean for BDT
• Build and maintain a strong knowledge of policy related to public benefits, including SNAP, WIC, Medicaid, and the new Affordable Connectivity Program (ACP)
• Perform various aspects of BDT’s policy technical assistance, including advising officials and organizations in improving access to benefits for eligible individuals
• Serve as a technical expert through writing, speaking, and coalition-building to help propel BDT as a thought leader in the benefits access space
• Support the development of new BDT publications highlighting research findings, lessons learned, and policy recommendations
• Manage the submission of formal comments on proposed federal regulations related to streamlining access to public benefits

Requirements:

• Five years relevant experience in policy making at the state and/or federal level, with some federal policy experience required OR three years of related employment plus a bachelor’s degree in public administration, political science, or social sciences
• Experience in coalition building amongst diverse stakeholders
• Experience with at least two federally funded public benefit programs preferred
• Knowledge of the public benefits landscape
• Demonstrated ability to read and understand statutes, regulations, and policy manuals
• Ability to change courses quickly and adapt to tight deadlines
• Superior verbal and written communication skills
• Creative problem solver that will find innovative methods for assisting in creating and implementing BDT’s policy agenda
• Ability to multi-task, prioritize assignments, and work independently
• High level of proficiency in MS Office (including MS Word, Excel, and PowerPoint)
• Commitment to improving the lives of vulnerable populations
• Comfortable with limited travel

The salary range starts at $70,000 and is commensurate with relevant experience.

About BDT:

Benefits Data Trust (BDT) improves health and financial security by harnessing the power of data, technology, and policy to provide dignified and equitable access to assistance. Together with a national network of government agencies and partners, we efficiently connect people today to programs that pay for food, healthcare, and more while helping to modernize benefits access for tomorrow. A nonprofit since 2005, BDT has secured more than $9 billion in benefits for households across the country, helping to reduce hunger and poverty and build pathways to economic mobility. Learn more about BDT – a proud recipient of Top Workplaces USA Awards in 2021 & 2022 - at bdtrust.org.

Financial Analyst

Benefits Data Trust (BDT) seeks aFinancial Analyst to join the Finance team in supporting the organization’s mission to help people live healthier, more independent lives by creating smarter ways to access essential benefits and services. The finance team uses financial analysis, planning, accounting, and reporting to bring our financial perspectives into the organization’s strategic decision-making. The Financial Analyst will help strengthen that process to advance the organization’s innovation and impact. The Financial Analyst will create routines to democratize financial information within the organization, which is now necessary as we look to scale our impact across the country and evolve our products and services. They will be responsible for updating and maintaining our financial models and will prepare periodic reports to government agencies and granting bodies on the organization’s use of funds.

The Financial Analyst reports to the Director of Finance.

BDT is a remote-first organization. Employees may work remotely or from BDT’s Philadelphia office. BDT has adopted a mandatory vaccination and testing policy to safeguard the health of our employees from the hazard of COVID-19. Employees may request an exemption from the policy by providing documentation for medical or religious reasons if needed.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Support the Director of Finance in implementing a new financial reporting calendar. Own the reporting process and be responsible for ensuring the timely delivery of financial reports

• Become an expert on our financial planning and analysis (FP&A) tool, NetSuite, to create and maintain financial models, reports, and presentations on behalf of the FP&A team and in collaboration with our Accounting Team

• Maintain a schedule of reviewing financial statements, forecasts, budget to actuals, and other reports

• Create detailed analyses for cross-departmental conversations to support organizational decision making

• Build and maintain effective relationships to collaborate with Business Unit partners

• Develop an understanding of key business drivers to create effective trend analyses

• Assist with budgeting, forecasting, and monthly close processes

• Act as a finance liaison to other departments to understand their needs and provide budgetary guidance

• Proactively drive improvements and simplify existing reporting, forecasting, and continuous planning processes

• Perform ad hoc analyses and special projects as assigned, synthesize and clearly communicate findings to support leadership-level decisions

REQUIREMENTS:

• Minimum of three years of experience in financial analysis

• Big-picture thinker who can quickly grasp concepts, visualize data, and create fresh insights to apply in practical ways

• Ability to thrive in a fast-paced environment and deliver high-quality results

• Deep knowledge of FP&A best practices

• Experience leading financial projects with limited guidance in a complex environment with diverse revenue streams and multiple cost centers

• Ability to communicate clearly across the organization

• Advanced knowledge of MS Office Suite, specifically PowerPoint, Word, and Excel

• Non-profit industry background is a plus

• CMA is a plus

The salary range starts at $80,000 and is commensurate with relevant experience.

About BDT

Benefits Data Trust (BDT) improves health and financial security by harnessing the power of data, technology, and policy to provide dignified and equitable access to assistance. Together with a national network of government agencies and partners, we efficiently connect people today to programs that pay for food, healthcare, and more while helping to modernize benefits access for tomorrow. A nonprofit since 2005, BDT has secured more than $9 billion in benefits for households across the country, helping to reduce hunger and poverty and build pathways to economic mobility. Learn more about BDT – a proud recipient of Top Workplaces USA Awards in 2021 & 2022 - at bdtrust.org.

Associate Director of Broadband Access

Benefits Data Trust (BDT) seeks an Associate Director of Broadband Access to develop and lead BDT’s strategies to ensure everyone has access to affordable high-speed internet by increasing participation in the federal Affordable Connectivity Program (ACP) and other critical benefits. Today, one in five American households aren’t connected to the internet, which is essential for employment, education, healthcare, and civic life. With more than 30 million households eligible for but not receiving at least $30 a month to pay for high-speed internet, BDT seeks to increase ACP enrollment by leveraging its experience proactively connecting people to benefits like SNAP and Medicaid, working with the government to streamline access to these benefits and equipping higher education and other sectors to connect people to benefits.

The Associate Director will conduct an assessment to determine the biggest obstacles to ACP enrollment and develop digital access and equity strategies to address them. In particular, they will work with other BDT staff and key stakeholders to develop recommendations for what the federal government can do to increase uptake, and to assist state government and institutions of higher education in increasing access to ACP, including through the responsible use of data to identify and engage likely eligible households and individuals.

The Associate Director reports to the Senior Director of Policy. This is a grant-dependent position and is currently funded for 24 months.

BDT is a remote-first organization. Employees may work remotely or from BDT’s Philadelphia office. BDT has also adopted a mandatory vaccination and testing policy to safeguard the health of our employees from the hazard of COVID-19. Employees may request an exemption from the policy by providing documentation for medical or religious reasons if needed.

Responsibilities:

• Articulate BDT’s vision and strategies to increase ACP uptake based on an assessment of the biggest current challenges, opportunities, and gaps in the field and BDT’s expertise in benefits access
• Lead execution of these strategies to increase broadband access and equity, including working with other BDT staff to cultivate state government interest in increasing broadband access and ways in which BDT can assist them and to share expertise and promising practices
• Collaborate with BDT’s federal policy lead to develop federal policy recommendations to increase ACP uptake and streamline enrollment, secure key stakeholder support for these recommendations, and promote their adoption
• Collaborate with BDT’s Higher Education Innovation staff to assist colleges and other higher ed partners in increasing student participation in ACP
• Work with BDT’s Philanthropy and Partnerships staff to secure additional funding to implement these strategies
• Present at meetings, webinars, and conferences, speak with the media, and participate in national and state working groups to advance BDT’s broadband access and equity strategies
• Support development of BDT publications to implement BDT’s broadband access and equity strategies
• Build and maintain a strong knowledge of ACP policies as well as knowledge of other public benefits, including SNAP, and Medicaid

Requirements:

• A minimum of seven years related full-time employment in government or informing government policies or practices, including at least two years in the broadband access space, OR five years of related employment including at least two years in the broadband access space plus a relevant graduate degree
• Deep knowledge of internet/broadband access and equity issues and stakeholders
• Experience working in or with state or federal government
• Familiarity with public benefits landscape preferred
• Demonstrated ability to read and understand statutes, regulations, and policy manuals
• Creative problem solver, strategist, and entrepreneur
• Superior verbal and written communication skills
• Ability to change courses quickly and adapt to tight deadlines
• Ability to multi-task, prioritize assignments, and work independently and collaboratively
• High level of proficiency in MS Office (including MS Word, Excel, and PowerPoint)
• Commitment to improving the lives of vulnerable populations
• Comfortable with some travel to meetings and conferences

The salary range starts at $100,000 and is commensurate with relevant experience.

About BDT

Benefits Data Trust (BDT) improves health and financial security by harnessing the power of data, technology, and policy to provide dignified and equitable access to assistance. Together with a national network of government agencies and partners, we efficiently connect people today to programs that pay for food, healthcare, and more while helping to modernize benefits access for tomorrow. A nonprofit since 2005, BDT has secured more than $9 billion in benefits for households across the country, helping to reduce hunger and poverty and build pathways to economic mobility. Learn more about BDT – a proud recipient of Top Workplaces USA Awards in 2021 & 2022 - at bdtrust.org.

Benefits Data Trust (BDT) is looking for a creative, compassionate Software Engineer who wants to apply their love for technology to affect the lives of others positively. The Software Engineer – Full Stack will join a dynamic and fast-paced environment and work with cross-functional teams to deliver software products that drive the company’s vision and strategy forward. They will work with stakeholders, project owners, and engineers of various experience levels to build and maintain high-quality software solutions. The ideal candidate will formulate new ideas as business needs evolve, identify, and communicate the best paths forward, and create a vision for building the future of application back-ends.

The Software Engineer will be at the vanguard when we build new applications and features. They will push the adoption of modern tools and techniques to get our work done better and faster. Their ability to learn and skills will help define our best practices for building beautiful, maintainable front-end and back-end solutions.

The Software Engineer- Full Stack reports to the Software Manager.

BDT is currently operating under a remote-working protocol and following CDC guidelines due to COVID-19. BDT has adopted a mandatory vaccination and testing policy to safeguard the health of our employees from the hazard of COVID-19. Employees may request an exemption from the policy by providing documentation for medical or religious reasons if needed.

Responsibilities:

• Work with Project Managers and Lead Engineers to define requirements and scope
• Research and follow practical and extensible software development patterns
• Collaborate with Architects and other Software Engineers in designing and implementing integrated enterprise solutions
• Collect and decide on best practices and guidelines
• Build and refactor Applications with readable, testable, easily extended code
• Work with Engineers through pair programming and code reviews
• Participate in the entire software development lifecycle: coding, testing, architecture, design reviews, etc.

Requirements:

• Experience collaborating with technical and non-technical colleagues to develop solutions that meet business needs
• Present positive contributions in standups, retrospectives, and code reviews
• A deep appreciation for creating and adhering to standards
• Experience in one of the following frameworks such as Ruby on Rails or .NET or Node.js
• Experience with front-end technologies such as React, Redux, Typescript, Node JS, CSS, Single Page Architectures
• Knowledge of web accessibility standards and practices
  
  

Nice to have:

• Experience with CI/CD
• Experience with Typescript, Python, or Go
• Experience with cloud services such as Docker, Kubernetes, Google Cloud Services, Azure
• Experience in publishing Package Management packages
• Experience with code generation
• Experience with API Gateways

The salary range starts at $75,000 and is commensurate with relevant experience.

About BDT

Benefits Data Trust (BDT) improves health and financial security by harnessing the power of data, technology, and policy to provide dignified and equitable access to assistance. Together with a national network of government agencies and partners, we efficiently connect people today to programs that pay for food, healthcare, and more while helping to modernize benefits access for tomorrow. A nonprofit since 2005, BDT has secured more than $9 billion in benefits for households across the country, helping to reduce hunger and poverty and build pathways to economic mobility. Learn more about BDT – a proud recipient of Top Workplaces USA Awards in 2021 & 2022 - at bdtrust.org.

Benefits Data Trust (BDT) seeks a Technology Customer Support Specialist to provide first level support to remote professionals in resolving various technical issues relating to their computer systems, telecommunication networks, LANs, WANs, and desktop computers. The Technology Customer Support Specialist will provide technical support, advice, and assistance to the organization and resolve hardware, software, and other technological problems by providing front-line remote support for system issues and escalating issues as needed to the Information Systems team.

The Technology Customer Support Specialist reports to the Technology Customer Support Manager.

BDT operates under a remote-working protocol and follows CDC guidelines due to COVID-19. Candidates applying for this role must reside in the Philadelphia area and work 1-day per week from our Center City office.BDT has adopted a mandatory vaccination and testing policy to safeguard the health of our employees from the hazard of COVID-19. Employees may request an exemption from the policy by providing documentation for medical or religious reasons if needed.

Responsibilities:

• Ensure general computer support for Contact Center staff, administrative offices, external community-based organizations (CBOs), and other D&T staff
• Balance outstanding customer service with meeting Service Level Agreements (SLAs)
• Ensure support for Prism, a proprietary customer relationship management (CRM) tool, for the internal Contact Center and external partners
• Handle onboarding and offboarding process, including laptop deployment, imaging, and application access
• Support both on-site and remote workforces
• Provide first-level hardware support and coordinate sending replacement parts
• Escalate technical issues to the second-level Information Systems team for resolution

Desired Competencies:

• Excellent communication skills with both a technical and a customer service orientation
• Proven troubleshooting, multi-tasking, and problem-solving skills
• Experience with ticketing systems, preferably Jira
• Ability to respond to complaints, requests, and inquiries in a professional and timely manner
• Ability to thrive in a team environment
• Knowledge of Windows & Mac Operating Systems as well as Microsoft applications
• A desire to learn new skills in a fast-paced work environment performing first-level IT-related tasks

• Certifications or degrees related to IT support are a plus

The salary range starts at $50,000 and is commensurate with relevant experience.

About BDT

Benefits Data Trust (BDT) improves health and financial security by harnessing the power of data, technology, and policy to provide dignified and equitable access to assistance. Together with a national network of government agencies and partners, we efficiently connect people today to programs that pay for food, healthcare, and more while helping to modernize benefits access for tomorrow. A nonprofit since 2005, BDT has secured more than $9 billion in benefits for households across the country, helping to reduce hunger and poverty and build pathways to economic mobility. Learn more about BDT – a proud recipient of Top Workplaces USA Awards in 2021 & 2022 - at bdtrust.org.

Benefits Data Trust (BDT) is a not-for-profit organization committed to helping people live healthier, more independent lives by creating smarter ways to access essential benefits and services. At its core, BDT envisions a world that connects people to essential benefits and services while treating them with dignity and respect. BDT uses private-sector and cutting-edge strategies to reduce poverty by using data, targeted outreach, policy change, and new technologies to provide efficient and dignified access to assistance.

Benefits Data Trust seeks an Information Systems Manager who will oversee the development, implementation, and use of technology throughout the organization and manage the Information Systems Support team. The Information Systems Manager is responsible for addressing technology needs, and telecommunications support activities, determining user requirements, and recommending practical solutions to improve the effective use of technology while ensuring information assets stay secured and protected.

The Information Systems Manager reports to the Senior Director of Information Systems and Technology.

BDT operates under a remote-working protocol and follows CDC guidelines due to COVID-19. BDT has adopted a mandatory vaccination and testing policy to safeguard the health of our employees from the hazard of COVID-19. Employees may request an exemption from the policy by providing documentation for medical or religious reasons if needed.

Responsibilities:

• Supervise, develop, and manage Information Systems Support staff to meet the organizational needs of users, projects, and technologies
• Develop standard operating procedures and best practices, including written protocols and guidance to Information System Support staff and users
• Resolve escalations from first level Information Technology Support team and provide details on solutions to reduce future escalations
• Communicate regularly and escalate outages with leadership and users in accordance with SLA guidelines
• Provide technical assistance, support, and troubleshooting in the resolution of system communication failures and issues
• Evaluate organizational needs and current technology available to recommend software and hardware improvements
• Plan, schedule, train, and supervise employees in the management information system practices, procedures, and techniques
• Provide expertise and support during system upgrades, installations, maintenance, and patch management for applications, endpoints, and servers
• Work closely with the Cybersecurity team to remediate vulnerabilities on endpoints
• Work closely with the Technology Customer Support team on tickets, projects, and implementation
• Promote IT and Application Governance by collaborating with teams, creating policies, and procedures as needed

Desired Competencies:

• Five or more years of progressive IT experience
• Demonstrated ability to lead a team of technical staff, work with leadership, and manage multiple concurrent projects
• Ability to manage small to medium implementation and upgrade projects
• Experience with Office 365, Active Directory, Remote Access, VMWare, Windows Server, Windows OS, Mac OS, and Linux
• Experience with cloud services such as GCP, AWS, Azure
• Strong desire for automation
• Excellent problem-solving and analytical skills
• Strong interpersonal and communication skills and the ability to work effectively in a diverse community
• Computer Science/Management Information Systems or equivalent education and experience, along with advanced technical or managerial credentials preferred

The salary range starts at $75,000 and is commensurate with relevant experience.

About BDT

Benefits Data Trust (BDT) improves health and financial security by harnessing the power of data, technology, and policy to provide dignified and equitable access to assistance. Together with a national network of government agencies and partners, we efficiently connect people today to programs that pay for food, healthcare, and more while helping to modernize benefits access for tomorrow. A nonprofit since 2005, BDT has secured more than $9 billion in benefits for households across the country, helping to reduce hunger and poverty and build pathways to economic mobility. Learn more about BDT – a proud recipient of Top Workplaces USA Awards in 2021 & 2022 - at bdtrust.org.

Benefits Data Trust (BDT) is a not-for-profit organization committed to helping people live healthier, more independent lives by creating smarter ways to access essential benefits and services. At its core, BDT envisions a world that connects people to essential benefits and services while treating them with dignity and respect. BDT uses private-sector and cutting-edge strategies to reduce poverty by using data, targeted outreach, policy change, and new technologies to provide efficient and dignified access to assistance.

BDT seeks a Director of Software Engineering to help drive our growth and impact. The Director of Software Engineering reports to the Chief Digital Officer and assists in planning and executing the application development strategy for BDT. This role is responsible for leading the Software Engineering team that architects, builds, tests, implements, and maintains the BDT applications that empower users to connect people with the benefits they need.

As a member of the D&T leadership team, the individual needs to be a collaborative and engaged partner across the organization in delivering solutions that are right for our staff and the organization. BDT is a dynamic, mission-driven organization looking for leadership that can deliver on our commitments of today, as well as chart and navigate us into the future, pushing the needle forward.

Responsibilities:

Lead the Team

• Manage the software engineering department with employee support, hiring, conflict resolution, and HR Responsibilities
• Ensure SMART goals are set annually for the entire team and that the goals are reviewed, relevant, and achieved while also providing a career framework in alignment with HR
• Support, coach, and mentor software developers and develop the management skills of frontline managers
• Manage the budget for the team
• Track the work being done and hold the team accountable for delivering the work assigned
• Support the Chief Digital Officer in understanding, planning, and implementing the needs of the division and organization

Deliver what's needed today

• Provide Technical expertise, guidance, and oversight for software development
• Partner with the Products Team to understand the detailed business needs and prioritize with them to put solutions in place to address their needs
• Ensure availability and accessibility of applications to ensure systems are ready for business hours by strengthening quality assurance
• Partner with the Data & Security Teams to implement technical solutions making sure that the software solutions that we provide are collaborative, inclusive, and adhere to data and security standards
• Partner with architects and release manager to ensure that software development processes align with the defined architecture and methodology

Build the platform

• Deliver on a transition from a monolithic architecture to a service/api based architecture that ensures maximum flexibility in our product offerings
• Co-create, maintain, and deliver on the technical strategy/roadmap to maintain, support, and improve our technology platform
• Iterate on the above to continue to modularize the technology to gain efficiencies as we scale

Plan for the future

Lead the development of a transformation to enable omni-channel service delivery for benefits access that includes:

• Automating tasks/jobs within BDT
• Reducing the time to onboard new customers and deliver new products
• Integrating technologies such as chatbots, mobile devices & wearables, Artificial Intelligence, etc.

Desired Background and Competencies

• Leading and managing development activity for enterprise-level solutions
• 10-15 years of progressive experience leading software development organizations
• Technical background in the areas of software product/enterprise application development & creation of adaptable software architecture
• Having worked in a nonprofit organization experiencing transformation is a plus
• Effective communicator and relationship builder
• Able to remove barriers to productive teamwork creating an environment of accountability and an increasing sense of belonging and ownership
• Facile with agile development processes and can improve the team’s process, estimation, and forecasting capabilities
• Adept at building and leading teams
• Incorporate 3^rd party tooling into customer software solutions
• Action-oriented with the ability to get things done and overcome obstacles
• Able to create cross-functional partnerships to deliver on business initiatives
• Proven success at aligning technology goals with business objectives
• Able to identify and re-engineer inefficient processes to achieve higher levels of quality and productivity
• Experience managing complex business and technical environments
• Effective C-suite partner and executive business communications
• Background in requirements management

BDT operates under a remote-working protocol and follows CDC guidelines due to COVID-19. BDT has adopted a mandatory vaccination and testing policy to safeguard the health of our employees from the hazard of COVID-19. Employees may request an exemption from the policy by providing documentation for medical or religious reasons if needed.

About BDT

Benefits Data Trust (BDT) improves health and financial security by harnessing the power of data, technology, and policy to provide dignified and equitable access to assistance. Together with a national network of government agencies and partners, we efficiently connect people today to programs that pay for food, healthcare, and more while helping to modernize benefits access for tomorrow. A nonprofit since 2005, BDT has secured more than $9 billion in benefits for households across the country, helping to reduce hunger and poverty and build pathways to economic mobility. Learn more about BDT – a proud recipient of Top Workplaces USA Awards in 2021 & 2022 - at bdtrust.org.

Benefits Data Trust (BDT) seeks a creative, compassionate Web Developer who wants to apply their love for design and technology to affect the lives of others positively. As part of our Communications & Marketing Team, the Web Developer will be responsible for the development, design, and usability of the front end of the BDT website, creating and maintaining an engaging web and mobile presence that supports BDT’s communications and marketing goals. They will work with stakeholders, project owners, marketing and UX professionals, and engineers of various experience levels to build and maintain a new version of the organization’s website and software solutions, as needed.

The Web Developerwill report to the Associate Director of Communications & Marketingwith a dotted line to the Senior Manager on the Design Team.

BDT operates under a remote-working protocol and follows CDC guidelines due to COVID-19. BDT has adopted a mandatory vaccination and testing policy to safeguard the health of our employees from the hazard of COVID-19. Employees may request an exemption from the policy by providing documentation for medical or religious reasons if needed.

Responsibilities:

• Lead the front-end web development, maintenance, and content management for BDT’s current website (bdtrust.org), and support the development of a new website as part of an organization-wide rebrand
• Work with Communications & Marketing, Design, and other stakeholders to define requirements and scope changes to the organization’s website, ensure brand standards, and implement modern web development best practices
• Work with internal stakeholders to suggest and implement website improvements that will positively impact user experience, load times, and search engine optimization (SEO)
• Collaborate with external development partners as needed to improve the web user experience.
• Collaborate with UI Designers to translate wireframes and graphic mockups into functional code; collaborate as needed to develop appropriate art, illustration, photos, and other imagery to accompany website content
• Communicate technical feasibility and design decisions to internal and external stakeholders on the improvement and maintenance of the organization’s website
• Create and maintain software documentation, including website release notes
• Be an active contributor within the Communications & Marketing Team, recommending and implementing new approaches to enhancing the user experience, highlighting BDT’s mission, and encouraging engagement with BDT products
• Participate in brainstorming and idea creation on how to optimize our digital marketing
• Identify and troubleshoot technical issues with minimal supervision in a timely manner

Requirements:

• Degree or 3+ years of work experience in UI/UX Design, Web Development, or relevant field
• Experience with HTML, CSS, JavaScript, ReactJS, and Netlify (or similar CMS)
• Experience implementing SEO and web analytics, preferably Google Analytics and Google Tag Manager
• Understanding of brand management
• Knowledge of web accessibility standards and practices, browser testing, and debugging
• Experience collaborating with technical and non-technical colleagues to develop solutions that meet business needs

• Creative thinker and resourceful problem-solver who can quickly identify pros/cons, potential risks, and alternative solutions
• Provide a portfolio or work samples

• Graphic or motion design or video editing skills are a plus

About BDT

Benefits Data Trust (BDT) improves health and financial security by harnessing the power of data, technology, and policy to provide dignified and equitable access to assistance. Together with a national network of government agencies and partners, we efficiently connect people today to programs that pay for food, healthcare, and more while helping to modernize benefits access for tomorrow. A nonprofit since 2005, BDT has secured more than $9 billion in benefits for households across the country, helping to reduce hunger and poverty and build pathways to economic mobility. Learn more about BDT – a proud recipient of Top Workplaces USA Awards in 2021 & 2022 - at bdtrust.org.

Benefits Data Trust (BDT) is a not-for-profit social change organization committed to helping people live healthier, more independent lives by creating smarter ways to access essential benefits and services. At its core, BDT envisions a world that connects people to essential benefits and services while treating them with dignity and respect. BDT uses private-sector and cutting-edge strategies to reduce poverty by using data, targeted outreach, policy change, and new technologies to provide efficient and dignified access to assistance.

Since 2005, BDT has screened more than 1.2 million households and secured over $9.1 billion in benefits and services that help individuals and families reach financial stability. BDT’s transformative work is made possible through cross-sector partnerships with government, healthcare providers, philanthropic entities, and community-based organizations to re-engineer the health and social services system, making benefits access more simple, comprehensive, and cost-effective. Having established itself as a social change agent and thought leader in the benefits access sector, BDT continues to grow and expand its impact.

BDT now seeks a strategic Chief Financial Officer to help drive this growth and impact. Reporting to the CEO, the CFO will drive financial modeling and forecasting, develop strategic financial plans for the organization, ensure financial sustainability for major initiatives and programs, and be responsible for oversight and management of all financial functions for the BDT enterprise. Working closely with the CEO and the senior management team, he/she/they will play a significant role in determining funding priorities, diversifying revenue streams, monitoring relevant shifts in the marketplace, and developing the systems and practices that will allow BDT to capitalize on opportunities for mission-driven expansion. They will also enable accountability and effective decision-making by delivering clear, accurate and timely performance information to the Board, management, and staff. The CFO ensures that BDT is in regulatory compliance, manages financial risks, and provides effective and responsive oversight of billing, financial services, treasury, audit, and contracting.

BDT seeks candidates who are seasoned finance professionals with experience in scaling organizations, particularly in the context of multi-state programs with diverse funding streams. The ideal candidate will demonstrate superior relationship building, emotional intelligence, and diplomatic skills in leading the finance team and serving as a key member of the BDT executive team. They will have a strong personal commitment to BDT’s mission to transform the way benefits and services are delivered to those in need, and the desire to grow with the organization as BDT positions itself for the next era of growth.

ABOUT BENEFITS DATA TRUST

Benefits Data Trust (BDT) is a successful nationally recognized non-profit organization in the midst of a decade-long period of change, growth, and realizing impact at scale that will help transform the delivery of benefits services across the United States by the beginning of the next decade. BDT’s mission and vision are to ensure people needing food, health care, education, and other forms of assistance can receive it efficiently and with dignity. BDT is transforming social benefits access and redefining the experience for millions of people. To drive lasting and equitable change, BDT uses the power of data, technology, and policy to create solutions that help people today while modernizing benefits access for tomorrow.

At BDT, their team of outreach specialists, data scientists and policy analysts work every day to improve the health and financial security for families. Some spend time on the phone taking older adults, veterans, and single mothers through a benefits screening process. Some are software and data engineers who look for efficient ways to comb through data to determine how best to connect people to benefits they’re missing out on. Yet others work closely with public servants to improve government service delivery. To date, BDT has helped people enroll in 800,000 benefits, putting more than $9 billion in critical dollars within people’s reach.

Founded in Philadelphia in 2005, BDT now operates in 12 states to streamline access to benefits for individuals and families, including providing enrollment assistance through benefits centers in Colorado, Maryland, Michigan, New York, North Carolina, Pennsylvania, and South Carolina. Having established itself as a social change agent and thought leader in the benefits access sector with a proven impact model, BDT continues to grow and expand its impact.

The OPPORTUNITY

The CFO will be a forward-looking and flexible thinker with the ability to quickly gather and synthesize information for the Board, management team, and staff to drive rigorous planning, forecasting, and decision-making. This role will include the following accountabilities:

Operationalizing New Strategic Directions and Priorities

• Provide thought partnership to the CEO and senior management team, proactively addressing issues and strategic opportunities and making recommendations supported by rigorous financial analysis and review, scenario modeling, and assessment of returns, risk, and due diligence.
• Provide strategic resource forecasting, modeling, intermediate planning, and tactical deployment while considering the financial implications of using resources against strategies, business lines, KPIs, etc.
• Master the frontiers on non-profit financing options - from philanthropy to impact financing to commercial revenue while securing and strengthening the organization's financial sustainability and success.
• Identify opportunities for growth and drive revenue improvement, not just through the traditional methods of cost control but through examples such as product line profitability analysis, and benchmarking.
• Bring the whole of exceptional quantitative and qualitative capabilities, including making complex financial matters accessible to both lay audiences and specialists with limited time and attention.
• A key player in developing business strategy, including bringing the strategic financial muscle to the decision-making table including terms of where/when to enter, sustain, and/or pivot from various workstreams or business lines.
• Oversee accounting control systems and internal audits, the accurate and timely production of accounting information and financial reports, and reporting on financial results and issues to the CEO and Board of Directors.

Finance Department Oversight and Organizational Planning

• Lead the finance team and develop its capabilities to keep ahead of the pace of BDT's growth, financial complexity and maturity, accounting, financing, budgeting, risk, and other marketplace standards and best practices to ensure the sustainability of the organization.
• Develop the vision, strategy, and operational plan for all functions in the CFO’s span of control, establishing goals, objectives, policies, and procedures in accordance with the organization’s strategic plan and vision for the financial functions.
• Steward the day-to-day operations and continuous improvement of the budgeting, finance and accounting, and related operational functions, including ensuring effective internal controls and mechanisms to detect and mitigate risk and protect the organization from asset losses and internal and external fraud.
• Implement improvements to the systems in place, including tracking of financial outputs with programmatic outcomes using data and analytic reporting tools.
• Develop and oversee all financial business planning, contracting requirements, and fiscal compliance with federal, state, and local governments as well as foundations, private donors, and partners in the field.
• Oversee monthly financial reporting, assessment and annual audits, and IRS 990 tax return process including A-133 federal disclosures.
• Direct all cash flow analysis and forecasting and all project-based, and departmental accounting.
• Oversee administrative functions including office management, facilities, payroll, and purchasing.

QUALIFICATIONS OF THE IDEAL CANDIDATE

While no one person may embody all of the qualities enumerated below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences:

• Seasoned and mature leader with at least 12 to 15 years of finance management and supervisory experience administering a program of similar size and scope or larger in a high-growth climate, with preference given to nonprofit experience. Advanced degree such as MBA or designation such as CPA or CFA preferred.
• Integrity, commitment to transparency and accountability, with demonstrated passion for BDT’s mission and commitment to helping individuals meet their basic needs.
• Demonstrated experience overseeing complex funding programs and the ability to manage diverse organizational and programmatic performance and accountability indicators.
• Experience in business case development and budget preparation for multi-year, multi-million-dollar grant applications.
• Experience working collaboratively to refine and enhance budgeting practices, driving financial planning, and managing organizational change in a highly entrepreneurial setting.
• Strong analytical skills and experience translating a strategic vision into an operational model that aligns with financial goals, planning, and analysis. Ability to drive decisions in a quickly evolving, dynamic environment.
• Experience with Pay-For-Success contracting or commitment to quickly coming up to speed and developing innovative funding models preferred.
• Excellent communication and organizational skills. Demonstrated resourcefulness in setting priorities, proposing new ways of creating efficiencies, and guiding financial investment in people and systems.
• Excellent management and facilitation skills with a coaching orientation. Exceptional influencing, interpersonal, and motivational skills with experience collaborating in a multi-disciplinary, diverse, and dynamic team.
• Demonstrated complex auditing experience, particularly around A-133 financial disclosures a plus.
• Unwavering commitment to quality programs and excellence in strategic, organizational, and budgetary management.
• Experience overseeing various administrative functions including Legal and Risk Management.

Please visit https://npag.com/bdt-cfo to apply

Benefits Data Trust (BDT) seeks an Associate Director of Communications & PRto drive greater awareness of the organization’s work to improve the public benefits system and elevate BDT’s visibility through engagement in the national dialogue about poverty, equity, and the public benefits modernization. The Associate Director will develop communications strategies that engage reporters, industry leaders, and other experts to garner positive attention for BDT. They will play a lead role in overseeing public relations activities by cultivating compelling content, creating engaging pitches, and leveraging BDT’s 18 years of expertise to differentiate the BDT brand. The Associate Director will develop, maintain, and organize communications materials including press releases, interviews, presentations, FAQs, and conference and meeting lists, help manage BDT’s marketing efforts, and collaborate to support our digital media strategies.

The Associate Director of Communications & PR will join a five-person communications team, reporting to the Director of Communications and Marketing and overseeing a Communications Coordinator. While BDT prefers candidates from the Washington D.C. or Philadelphia areas, we are open to candidates from elsewhere. BDT believes in balancing work and personal lives while seeking colleagues who can thrive and adapt in an energetic, fast-paced work environment where change and innovation is the norm.

BDT is currently operating under a remote-working protocol and following CDC guidelines due to COVID-19. BDT has adopted a mandatory vaccination and testing policy to safeguard the health of our employees from the hazard of COVID-19. Employees may request an exemption from the policy by providing documentation for medical or religious reasons if needed.

Responsibilities:

• Develop and execute communications and marketing strategies to raise awareness of BDT’s work, narrative change, vision, and impact via strategic communications tools
• Identify opportunities for BDT to generate earned media and attention that advances its mission, brand, and profile with key audiences including national and state government leaders and policymakers, and healthcare and higher ed institutions
• Build media lists and identify key media and industry-specific publications, platforms and other channels to reach key audiences through traditional (print, radio, TV) national and local media outlets, non-traditional (podcasts, YouTube) channels, and industry publications including related to healthcare and government technology
• Create communication campaigns and marketing materials for product launches/updates and policy initiatives; work with BDT external partner organizations to create and implement communications plans highlighting BDT’s work. Manage external vendors as needed, including PR agencies and photographers
• Monitor social, economic, and political trends that might affect BDT, and develop and manage monthly external editorial calendar (major milestones, moments, announcements, events) and quarterly messaging campaign to enhance the organization’s brand and reputation through media relations strategies
• Work with CEO and other leaders to drive thought leadership by writing commentaries and op-eds, securing speaker opportunities and targeted media outreach
• Draft and disseminate media pitches, talking points, Q&As, and reports, and facilitate review processes with teams across the organization. Assist colleagues with preparation as needed for media interviews, workshops, or conferences
• With support from the Director, oversee public relations activities, including leading media relations and serving at times as a BDT spokesperson. Work in collaboration with the digital media specialist on the creation of infographics and social media campaigns to help achieve communications goals

• Oversee and support the Communications Coordinator in:

Managing media citations and pulling quarterly and monthly reports using a media monitoring/media contact database

Strengthening storytelling that elevates the work of BDT’s outreach specialists and the people they help

Managing the organization-wide conference and meeting trackers

Source relevant industry awards or recognition opportunities to raise BDT’s profile.

Requirements:

• Passion for cultivating and disseminating compelling stories that distill complex issues into digestible narratives that demonstrate impact
• Bachelor’s degree and/or and at least 8 years of progressively responsible experience in communications, media relations or marketing or at an agency
• Background in public policy or communications policies advancing an organization’s mission a plus
• Experience in media tracking including using media monitoring platforms (e.g., Cision, Critical Menion). Demonstrated experience writing and preparing press and marketing materials (press releases, fact sheets, pitches, one-pagers, blogs, scripts)
• Ability to collaborate across teams, manage multiple projects simultaneously, prioritize assignments, and work independently and collaboratively
• Experience working with senior staff as well as managing or helping oversee staff and identifying and executing organizational priorities
• Possess creativity, a strong work ethic, and exhibit a level of proficiency and comfort working with people of varying backgrounds
• Superior written and verbal communication skills including proofreading, with demonstrated attention to detail. Ability to write clearly about policy issues and research findings
• Proficiency with Microsoft Office Suite and Adobe Creative Suite
• Some evening and weekend work may be required

About BDT

Benefits Data Trust (BDT) improves health and financial security by harnessing the power of data, technology, and policy to provide dignified and equitable access to assistance. Together with a national network of government agencies and partners, we efficiently connect people today to programs that pay for food, healthcare, and more while helping to modernize benefits access for tomorrow. A nonprofit since 2005, BDT has secured more than $9 billion in benefits for households across the country, helping to reduce hunger and poverty and build pathways to economic mobility. Learn more about BDT – a proud recipient of Top Workplaces USA Awards in 2021 & 2022 - at bdtrust.org.