BetterCloud is the first SaaS Application Management and Security Platform, enabling IT to centralize, orchestrate, and operationalize day-to-day administration and control for SaaS applications. Every day, thousands of customers rely on BetterCloud to centralize data and controls, surface operational intelligence, enforce complex security policies, and delegate custom administrator privileges across SaaS applications.

The Director of Partnership and Business Development will play a pivotal role in transforming BetterCloud’s approach to partnerships and indirect sales channels. This position requires both well-honed strategic and commercial judgment and with a strong background in building structured, effective, and profitable partnership ecosystems. The ideal candidate will possess a mix of analytical prowess, innovative thinking, and exceptional interpersonal skills to revitalize and scale our partnership and indirect sales channels.

Key Responsibilities

• Strategic Leadership: Develop and execute a comprehensive strategy to organize, optimize, and expand the partnership and indirect sales channels, aligning with BetterCloud’s overall business objectives.
• Partnership Development: Identify, recruit, and onboard key partners, creating a structured and tiered partnership program. Establish clear partnership criteria, benefits, and expectations.
• Channel Optimization: Implement best practices and processes to streamline partner management and indirect sales operations, ensuring efficiency and effectiveness.
• Channel Pipeline & Goal Management: Implement the processes and communication standards for transparent commercial opportunity management, forecasting and quarterly and annual sales goal achievement. 
• Cross-functional Collaboration: Work closely with the sales, marketing, product, and customer success teams to ensure alignment and maximize the impact of the partnership program.
• Training and Enablement: Develop training and enablement programs for partners to ensure they are equipped to sell and support BetterCloud products successfully.
• Performance Analysis: Establish and monitor key performance indicators (KPIs) for the partnership and indirect sales channels. Utilize data to make informed decisions and adjust strategies as necessary.
• Market Intelligence: Keep abreast of industry trends, competitive landscape, and partner feedback to continuously refine and enhance the partnership strategy.
• Team Leadership: Build and lead a high-performing team focused on partnership and business development. Foster a culture of collaboration, innovation, and results.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field; MBA preferred.
• Minimum of 8 years of experience in partnership development, channel sales, or business development within the technology or SaaS sector, with at least 3 years in a leadership role.
• Proven track record of building and revitalizing partnership programs and indirect sales channels but willingness to be an entrepreneurial individual contributor and rebuilding a team from the ground up.
• Ideally experience working within or as a partner with big-tech (e.g., Google), IT system integrators and MSPs and/or in or with identity & access management, business process automation, data security vendors.   
• Ruthless prioritization and ability to achieve long-term objectives through progressive, tactical goal-setting and achievement.  
• Exceptional negotiation, relationship-building, and communication skills.
• Strategic thinker with the ability to execute tactically; finds equal joy from both working on and in the business and not above the work.
• Strong analytical skills and experience using data to inform business decisions.
• Demonstrated ability to lead cross-functional initiatives and teams.
• Flexibility to travel as required for partner engagement and team collaboration.

What We Offer

• Competitive compensation package, including equity.
• Comprehensive benefits including health, dental, and vision insurance; 401(k) plan; and more.
• Flexible working environment.
• A culture of openness, innovation, and continuous learning.
• Opportunities for professional growth and advancement.
• The chance to have a significant impact on the company’s growth and direction.

How to Apply

Interested candidates are encouraged to submit their resume along with a cover letter detailing their qualifications and vision for the role. Your cover letter should highlight how you would approach organizing and enhancing BetterCloud’s partnership and indirect sales channels.

BetterCloud is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero touch workflows, thousands of forward-thinking organizations like Twitch, Oscar Health and Cloud Factory now rely on BetterCloud to automate processes and policies across their cloud application portfolio.

With 10+ years experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations Management. BetterCloud is backed, among others, by some of the best technology investors Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel.

BetterCloud can only achieve its lofty aspirations by finding and hiring amazing sales talent.  If you are looking to be part of something profound and build something special, BetterCloud is for you.  We are looking for an Account Executive to join our growing sales org.  We value hard work and positive attitude and are looking for an accomplished, quota carrying sales professional to share their skills, who can think creatively and make an immediate impact.

As a BetterCloud Account Executive, you are responsible for prospecting and winning new customers in the 150-1500 employee segment and exceeding your quarterly and annual sales targets. Additionally, you will be expected to collaborate closely with members of the Product, Marketing, and Solutions Engineering teams to help us achieve our strategic objectives while living our values: Humble Yet Hungry, In This Together, Strive to Delight, and Impact Through Outcomes. 

Requirements

• A strong track record of prospecting leads and closing deals
• Familiarity with Google Apps
• Highly motivated, professional and hard working
• Attention to detail, highly organized, and efficient in managing multiple projects at once
• Creative thinker; comfortable with ambiguity
• Excellent communication skills

Preferred Qualifications 

• 1-2+ years experience selling/closing software products/solutions in B2B environment, preferably in the information technology space
• Cloud and SaaS experience
• Foundational knowledge of Google Enterprise
• Familiarity with using Salesforce
• Strong analytical skills

Responsibilities

• Execute customized presentations/demonstrations via video calls and in person when required
• Employ BetterCloud’s sales process to drive prospects from initial install, qualification, build business value, proof of concept (evaluation), through to contract closure
• Help to build our sales pipeline and improve our sales processes

Salary:

Salary Range: $140k-$200k OTE  

This salary range represents BetterCloud’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and BetterCloud may ultimately pay more or less than the posted range.  The final salary for this position will be determined in BetterCloud’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of BetterCloud’s business and other operational considerations.

Overview of BetterCloud Benefits:

• Health benefits package (including medical, dental, vision) 
• Flexible spending accounts
• PTO (sick leave, parental leave, vacation benefits)
• Employee Assistance Program

Visa Sponsorship is not included in our hiring package. Applicants will need to be authorized to work in the U.S.

BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero-touch workflows, thousands of forward-thinking organizations like Twitch, Oscar Health, and Cloud Factory now rely on BetterCloud to automate processes and policies across their cloud application portfolio.

With 10+ years of experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event, and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations. 

This role is remote and/or out of our new and exciting Mexico City Office. Mexico City is our first office outside of the US, and you’ll be one of the first employees there, helping us build the office from scratch and shape an amazing culture. BetterCloud is backed, among others, by some of the best technology investors Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel.

About You

• Bachelor’s degree in engineering,math, finance, statistics, economics, information technology, or related discipline 
• Proven analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
• 3-5 years in the analysis space as a Data Analyst, FP&A Analyst, or Analytics/Business Intelligence/Data Engineer
• 2+ years experience in Tableau/Looker/PowerBI Data Visualization creating dashboards 
• 2+ years Python experience, specifically for the automation of data retrieval from data sources such as third party systems, APIs, document stores, etc…
• 2+ years experience with any data warehouse ( BigQuery, Redshift, Postgres, etc..)
• Experience with any orchestration tool (Airflow, Dagster, Prefect, etc..)

What You’ll Do 

• Drive metric generation and Tableau dashboard creation to provide key stakeholders with actionable insights across customer success, engineering, and the entire BetterCloud organization
• Facilitate the transfer of data from a variety of sources to BigQuery (for example: Kafka, ElasticSearch, MySQL, Salesforce, Our platform (BetterCloud)).
• Help maintain and improve existing infrastructure that powers our existing analytics and reporting technology stack by keeping up to date with the current data analytics landscape.
• Model data at rest in BigQuery to enable powerful data analysis via Tableau.
• Be an advocate for best practices and continued learning. 
• Help drive the business and product architecture of the organization.

Goals

In your first week, you will have…

• Completed our 4-day universal onboarding program, BetterBeginnings 
• Met with your manager 1:1
• Met your team
• Gained access to the tools and resources necessary to be successful in your new role 

In your first 30 days, you will have…

• Completed your department’s functional onboarding program 
• Met and collaborated with your team 
• Identified projects and tasks that you’ll dive into moving forward 

What We Offer

• Hybrid work model with up to 2 days per week working from home*
• Generous PTO policy plus paid mental health days
• Seguro de Gastos Médicos Mayores, Seguro de Asistencia Médica, Vision Insurance, Dental Insurance, Life Insurance and dedicated mental health resources
• Vales de despensa
• Financial wellness support and one-time WFH stipend
• Plus more… Think events, killer swag, and a strong BetterCloud Community!

BetterCloud is an Equal Opportunity Employer, including disabled and vets.

*Remote - This role is not eligible for remote employees. Employees must be based in the Mexico City area. 

#LI-Hybrid 

BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero-touch workflows, thousands of forward-thinking organizations like Twitch, Oscar Health, and Cloud Factory now rely on BetterCloud to automate processes and policies across their cloud application portfolio.

With 10+ years of experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event, and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations. 

This role is remote and/or out of our new and exciting Mexico City Office. Mexico City is our first office outside of the US, and you’ll be one of the first employees there, helping us build the office from scratch and shape an amazing culture. BetterCloud is backed, among others, by some of the best technology investors Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel.

As a BetterCloud Senior Data Engineer, you will manage and administer cloud based data systems.

About You:

• Required:
• Cloud Data Services support, especially data services like MySQL, Postgres, Key Value stores, and Data Warehouses  (AWS,GCP, Azure is highly preferred)
• Knowledge of Database operations including Administration and Optimization of both SQL and NoSQL style data stores.
• High degree of skill in SQL query analysis and optimization
• English is the business language of BetterCloud. Candidates are required to have a Toefl proficiency or equivalent.

Valuable:

• • Experience with devops and CI/CD tools like terraform, jenkins, git, grafana, etc. to manage data services in the cloud.
  • Experience with other datastores like ElasticSearch, HBase, Redis
  • Nice to have familiarity with programming languages, tools and technologies like Python,Java, Kafka or other streaming solutions, and Kubernetes. 

What You’ll Do

• You will be our first Senior Data Engineer in Mexico City, and we’ll look your way for guidance along the way.
• Performs all aspects of data system administration in a cloud environment including, but not limited software evaluation, adoption, implementation and maintenance. 
• Actively address data system and query optimization issues across our cloud environment.
• Engage in logical and physical database design, ensuring data accuracy and quality, ensuring we can support current and future business needs.
• Development of backup and recovery policies, standards, and procedures including real and tabletop disaster recovery exercises with support from our Cloud Engineering Team 
• Works closely with the development and testing teams and supports new application deployment and sustained engineering of existing applications. 
• Stay up to date with the current and evolving cloud platform technologies and trends to ensure our systems are operating at peak efficiency. 
• Leverage infrastructure-as-code concepts to make database systems scalable, resilient and repeatable
• Setup and maintain monitoring and alerting to ensure efficient database performance.
• Work with the areas of architecture, security, application development and operations ensuring that current and future business goals are met.
• Develop and implement a database that addresses current and future business needs. 
• Providing on-call support as a part of a team of other Cloud Engineers

Goals

In your first week, you will have…

• completed our 4-day universal onboarding program, BetterBeginnings 
• met with your manager 1:1
• met your team
• gained access to the tools and resources necessary to be successful in your new role 

In your first 30 days, you will have…

• Completed your department’s functional onboarding program 
• Met and collaborated with your team 
• Identified projects and tasks that you’ll dive into moving forward 

In your first 60 days, you will have…

• Capable of supporting Incidents and engineering requests.
• Worked on jira tickets, incidents and/or engineering requests.
• Pick up the top two projects in list and complete their analysis and prepare a detailed implementation plan for project execution.

What We Offer

• Remote position only within Mexico
• Generous PTO policy plus paid mental health days
• Seguro de Gastos Médicos Mayores,Seguro de Asistencia Médica,Vision Insurance, Dental Insurance, Life Insurance and dedicated mental health resources**
• Financial wellness support and one-time WFH stipend
• Plus more… Think events, killer swag, and a strong BetterCloud Community!

BetterCloud is an Equal Opportunity Employer, including disabled and vets.

#remote