The Service Specialist is responsible for providing excellent customer service by efficiently and effectively handling inquiries, follow up, issues, and service requests from customers. This role involves communicating with customers via phone, email, or in person to determine and address their needs, resolve issues, and over communicate to ensure their satisfaction. The Service Specialist is the customer facing key point of contact for customer support and guides the customer support team in the management and communication to our customers, ensuring that the highest level of customer service is provided.
Responsibilities:
Technical Services:
Requirements / Skills Abilities
Commitment Required. We are looking for a long-term commitment, the ability to set and meet goals, and the willingness and ability to travel as needed.
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Missions
Rattaché(e) à la Responsable des Ressources Humaines, vous effectuerez les missions suivantes :
Liste non limitative.
Compétences attendues
Diplômé d’un BAC+2/3 en Ressources Humaines, Paie, Assistanat ou Gestion, vous connaissez tout à fait les exigences du métier et vous comprenez l’importance de l’esprit d’équipe. Vous formez un réel binôme avec la RRH. Vous justifiez d'une expérience d'au minimum 2 ans réussie sur des missions de paie et d'administration du personnel essentiellement.
Poste à dominante paie et ADP/formation, bien que généraliste, vous avez un goût certain pour ces pôles RH en priorité. Vous devez être autonome, sérieux et méthodique. Vous êtes aussi reconnue comme une personne fiable, volontaire et discrète. Votre rigueur et votre capacité à mesurer l'importance de chacune de vos missions pour la bonne marche du service RH et de l'entreprise seront un atout pour réussir à ce poste. Vous avez une bonne maitrise du pack Office, surtout d'Excel. Enfin, votre capacité à vous exprimer dans un anglais correct est recommandée (à l'écrit essentiellement).
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General Responsibility:
This position requires an experienced Project Manager possessing well-developed people and project management skills and sound business judgment. Must have a demonstrable record of success on medium to large scale warehouse automation projects, strong leadership, and management skills as well as effective decision-making capabilities.
Responsibilities:
Minimum Requirements:
Required Experience / Skills / Abilities:
Commitment Required: Ability to set and meet goals; sincere care for others; overwhelming desire to win and to be part of a winning team; able to travel as needed.
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General Responsibility
The Technical Support Engineer is a hands-on position requiring excellent technical, organizational, and communication skills. The Technical Support Engineer applies sound electrical and controls experience and builds upon your capacity to support our hotline team based upon the needs of our clients within North America, Mexico, and Central America regions.
Additionally, the Technical Support Engineer is responsible for the coordination and execution of hotline services to support our expanding and legacy customer base. The focus of this position will be on the development of this group in terms of process, organization, training, reporting and coordination with our European hotline groups.
The Technical Support Engineer will assist in BEUMER's growth by satisfying the needs of our clients within North America, Mexico, and Central America regions in an effort to localize the resources in our region.
This position offers the opportunity for substantial career development and will work with the full range of technical resources including Mechanical Engineering, Software Developers, Electrical Engineering, Project Management as well as Customer Support personnel.
Aspects of this responsibility will involve additional training and or site visits that will require extensive travel. The majority of this training will be within North America, but will also require extensive international travel.
Responsibilities
Required Skills and Abilities
Knowledge of:
Ability to:
DesiredExperience
Demonstrated expertise of:
Commitment Required. We are looking for a long-term commitment, the ability to set and meet goals, and the willingness and ability to travel.
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General Responsibility
The Technical Support Engineer is a hands-on position requiring excellent technical, organizational, and communication skills. The Technical Support Engineer applies sound electrical and controls experience and builds upon your capacity to support our hotline team based upon the needs of our clients within North America, Mexico, and Central America regions.
Additionally, the Technical Support Engineer is responsible for the coordination and execution of hotline services to support our expanding and legacy customer base. The focus of this position will be on the development of this group in terms of process, organization, training, reporting and coordination with our European hotline groups.
The Technical Support Engineer will assist in BEUMER's growth by satisfying the needs of our clients within North America, Mexico, and Central America regions in an effort to localize the resources in our region.
This position offers the opportunity for substantial career development and will work with the full range of technical resources including Mechanical Engineering, Software Developers, Electrical Engineering, Project Management as well as Customer Support personnel.
Aspects of this responsibility will involve additional training and or site visits that will require extensive travel. The majority of this training will be within North America, but will also require extensive international travel.
Responsibilities
Required Skills and Abilities
Knowledge of:
Ability to:
DesiredExperience
Demonstrated expertise of:
Commitment Required. We are looking for a long-term commitment, the ability to set and meet goals, and the willingness and ability to travel.
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Does 3D visualization of real-world flow and event data sound cool? Are You comfortable writing C# code, have a proven experience working with Docker and Kubernetes, and additionally You are thrilled to learn about 3D visualization? Then You are the right candidate to be part of our global Team!
BEUMER Group is moving fast on the digital agenda, and we need a skilled and result-oriented Software Developer to join us in making working solutions. BEUMER Group is a global organization, offering innovative intralogistics solutions worldwide. Amongst others, we service airports and parcel service companies with sorting and distribution solutions, ensuring that suitcases and parcels arrive at the hands of their rightful owners – every time.
As our new Software Developer, you will be an integral part of shaping our team going forward in terms of both our professional direction and our culture; a team, that creates BEUMER’s next generation of innovativesupervision and data acquisition software including high-resolution 3D visualizations, micro service, cloud technology and much more. Moreover, BEUMER Group provides you with flourishing career opportunities and continuous knowledgebase growth.
One team – one product
You will join a cross-functional team with a mix of frontend, backend, and full-stack developers, a product architect, a UX designer and a team lead, all eager to welcome you on board. Through self-organization, the team responsibly masters the entire software development lifecycle, from conception to deployment and support for operational tasks. Your job is to take part in the development and maintenance of the right product in the right quality with respect to timely constraints.
A natural at software development
Your result-oriented approach is founded by an inner passion for developing working software solutions, a childlike curiosity, an ability to understand users' needs, and an urge for developing your skills.
The ideal candidate will have an academic degree in IT (minimum bachelor’s degree) combined with 2+ years of experience as software developer with a hands-on experience with:
beneficial for this position:
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General Responsibility
To commission, modify, troubleshoot, and support related equipment at customer locations or where needed, while ensuring that the highest quality of work is provided.
Must be able to travel 80% of the time to project locations for extended periods.
Primary Duties and Responsibilities
Required Skills / Qualifications
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General Responsibility
The Customer Support Hotline Engineer is a hands-on position requiring excellent technical, organizational, and communication skills. The Customer Support Hotline Engineer applies sound electrical and controls experience and builds upon your capacity to support our hotline team based upon the needs of our clients within North America, Mexico, and Central America regions.
Additionally, the Customer Support Hotline Engineer is responsible for the coordination and execution of hotline services to support our expanding and legacy customer base. The focus of this position will be on the development of this group in terms of process, organization, training, reporting and coordination with our European hotline groups.
The Customer Support Hotline Engineer will assist in BEUMER's growth by satisfying the needs of our clients within North America, Mexico, and Central America regions in an effort to localize the resources in our region.
This position offers the opportunity for substantial career development and will work with the full range of technical resources including Mechanical Engineering, Software Developers, Electrical Engineering, Project Management as well as Customer Support personnel.
Aspects of this responsibility will involve additional training and or site visits that will require extensive travel. The majority of this training will be within North America, but will also require extensive international travel.
Responsibilities
Required Skills and Abilities
Knowledge of:
Ability to:
DesiredExperience
Demonstrated expertise of:
Commitment Required. We are looking for a long-term commitment, the ability to set and meet goals, and the willingness and ability to travel.
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General Responsibility
The Site Installation Supervisor II is a self-managing, high-energy individual who is responsible for mechanical and general installation activities on-site for BEUMER system projects as assigned. This is an important role providing key support for the project management team and will have on-going, direct contact with the customer. The Site Installation Supervisor II coordinates the activities of contractors and workers engaged in the installation or modification of supplied equipment while ensuring that the highest quality of work is provided in the safest manner possible in order to meet project goals.
At times the Site Installation Supervisor II role could be the Lead on a site or part of a team with another lead. This work includes conveyors, integrated systems as well as a third part or customer equipment on site.
This role will require extensive travel.
Leadership and Teamwork
Technical and Quality
Requirements / Skills / Abilities
Required Certifications / Licenses
Commitment Required
Ability to set and meet goals; sincere care for others; overwhelming desire to win and to be part of a winning team; able to travel up to 90% of the time.
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Rattaché(e) au Responsable des Opérations Extérieures et après avoir bénéficié de différentes formations auprès des centres de compétences techniques français et internationaux du groupe, vous aurez notamment en charges les missions ci-dessous sur nos différentes installations (système de tri logistique ou technologies de convoyage/palettisation/packaging) :
Secteur d'intervention (la durée d'intervention varie selon les besoins de l'activité) :
Les missions le week-end sont fréquentes (en moyenne, 1 à 2 weekends par mois) et certaines missions s'effectuent lors de jours fériés ou de nuit. Travail en ambiance froide (3°C) possible.
Titulaire d'un Bac+2 minimum (BTS/DUT/licence) en maintenance industrielle, vous disposez d'au moins 3 ans d'expérience dans les domaines de la maintenance ou en SAV en milieu industriel.
Vous disposez de compétences solides en mécanique, électrotechnique, maintenance et de bonnes capacités en automatisme / Step7. Vous maitrisez également Word et Excel.
Permis B en cours de validité obligatoire.
Autonome et sérieux, vous êtes reconnu comme une personne fiable et disponible. Votre capacité à vous exprimer dans un anglais courant est recommandée (échanges avec des collègues du groupe, avec des sous-traitants étrangers et avec des clients étrangers).
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