We're looking for someone with very strong back-end skills who is an expert in Laravel. You will be working on a recently launched large association management platform built from the ground up with modern techniques in Laravel.

About You

You're a strong problem solver who loves to learn — we're not experts in everything and we don't expect you to be either.

You are passionate about building great software. Quality is very important to you. You understand the value of testing: unit tests, integration tests, performance tests, etc.

We don't care if you went to school, we just care about what you can do and how you do it. We're all just makers and tinkerers, so as long as you love to build awesome stuff you'll fit right in.

What you’ll need

• Strong experience building complex applications with Laravel.
• Experience writing tests and using PHPUnit.
• Strong experience with Git and working with a team using code version control.
• You've worked on large-scale web applications.
• Knowledge of React is a plus.

Our Technology Stack

• Backend
  • PHP
  • Laravel
  • MySQL
  • Redis
  • Algolia
  • Pusher
• Frontend
  • React / Intertia.js / TypeScript
  • Tailwind CSS
  • Blade
• Devops:
  • Octane
  • Kubernetes
  • FluxCD

About Us

Blue Ocean Ideas solves problems with Truth, Goodness, and Beauty. We’re building the next generation of Association Management Software. We look for team members exhibiting our virtues, core competencies, and role competencies in their domain.

Our Virtues

• Wisdom – Knowing how to act in any situation
• Fortitude – Showing strength and courage
• Temperance – Exhibiting moderation
• Justice – Treating everyone equitably
• Faith – Believing in the best of people and situations
• Hope – Seeing a bright future and moving toward that future
• Love – Acting for the benefit of others

Our Core Competencies

• Simplify: Things should be made as simple as possible, but no simpler
• Organize: Things are in order consistently
• Anticipate: Sees the future and adjusts accordingly
• Communicate: Clear, forthright, open, honest

Benefits

• 401k
• Flexible time off policy
• Health insurance (HSA with compatible plans)
• Dental insurance
• Vision insurance
• Life insurance
• Long-term disability insurance
• Apple MacBook Pro + second screen

About the job

We're looking for a full-time Software Support Specialist. This role is responsible for supporting and managing a successful client experience for existing and new clients for our software.

Primary responsibilities:

• Manage implementation projects for new customers
• Train new and existing clients on how to best utilize our software service
• Primary point of contact through the implementation process, managing the onboarding and implementation of assigned projects
• Develop deep functional product expertise of SailAMX and how it can interact with other systems
• Work with our team to identify and prioritize product enhancements based on client requests and identified technical obstacles
• Provide project status updates internally and externally
• Troubleshoot and resolve client issues
• Create product documentation detailing how to best use our software

About you

You're a strong problem solver who loves to learn — we're not experts in everything and we don't expect you to be either.

You are a tech-savvy professional who enjoys helping and supporting people. You are able to explain technical details and requirements to a non-technical audience.

What you’ll need

• You have strong communication, organizational, and project management skills
• Have a strong understanding of web-based software applications (SaaS)
• Excellent computer skills and tech savvy
• Experience implementing and supporting software applications for small to medium size businesses is a plus

About us

Blue Ocean Ideas solves problems with Truth, Goodness, and Beauty. We’re building the next generation of Association Management Software. We look for team members exhibiting our virtues, core competencies, and role competencies in their domain.

Our values

• Passionately user-focused
• Systematic problem solvers
• Gets it
• Growth mindset
• Teamwork

Our core competencies

• Simplify: Things should be made as simple as possible, but no simpler
• Organize: Things are in order consistently
• Anticipate: Sees the future and adjusts accordingly
• Communicate: Clear, forthright, open, honest

Benefits

• 401k
• Flexible time policy
• Health insurance (HSA with compatible plans)
• Dental insurance
• Vision insurance
• Life insurance
• Long-term disability insurance