BrickBrands
BrickBrands is hiring a Remote Customer Service Agent (Content Moderation & Engagement)
Job Description
Summary of the Position
As a Customer Service Agent, your role is to help protect brands from harmful content on various social media platforms and promote a positive community for the brands by issuing responses and removing negative brand sentiments. You will be trained and have experience in analyzing information, conducting content moderation and ensuring a safe experience for all businesses and individuals around the world.
Here’s What You Will Do:
- Use our online platform to monitor content
- Maintain constant communication with your shift manager to resolve any issues or questions
- Rapidly identify any online communication, whether it’s a plain text or a meme and stay up to date with the latest social media trends/lingo
- Ensure the safety of the online community, and that the policies and guidelines are being followed accordingly
- Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner
- Work with various brands from different industries to detect, review and monitor all kinds of content
- Keep up to date with the latest social media trends and emerging social media platforms in the industry
Qualifications
Here’s What You Will Need:
- A High School Diploma or equivalent
- A personal PC/laptop with a working webcam
- General knowledge and interest in various social media platforms (Facebook, Instagram, LinkedIn, Discord, etc)
- A good working home environment with a stable internet connection
- Must have experience in content moderation, customer service (non-voice), or social media/community management
- Any form of experience in social media and marketing is a plus!
- The ability to work an 8-hour shift, on a rotating schedule, and be flexible to work on weekends.
- Excellent communication skills in English, both written and oral. Additional languages are a PLUS!
See more jobs at BrickBrands
Content Processing Specialist (Social Media Content Moderator)
BrickBrands is hiring a Remote Content Processing Specialist (Social Media Content Moderator)
Job Description
Summary of the Position
As a Content Processing Specialist, your role is to help protect brands from harmful content on various social media platforms and promote a positive community for the brands by issuing responses and removing negative brand sentiments. You will be trained and have experience in analyzing information, conducting content moderation and ensuring a safe experience for all businesses and individuals around the world.
Here’s What You Will Do:
- Use our online platform to monitor content
- Maintain constant communication with your shift manager to resolve any issues or questions
- Rapidly identify any online communication, whether it’s a plain text or a meme and stay up to date with the latest social media trends/lingo
- Ensure the safety of the online community, and that the policies and guidelines are being followed accordingly
- Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner
- Work with various brands from different industries to detect, review and monitor all kinds of content
Qualifications
Here’s What You Will Need:
- A High School Diploma or equivalent
- A personal PC/laptop with a working webcam
- General knowledge and interest in various social media platforms (Facebook, Instagram, LinkedIn, Discord, etc)
- A good working home environment with a stable internet connection
- Must have experience in content moderation, customer service (non-voice), or social media/community management
- Any form of experience in social media and marketing is a plus!
- The ability to work an 8-hour shift, on a rotating schedule, and be flexible to work on weekends.
- Excellent communication skills in English, both written and oral. Additional languages are a PLUS!
See more jobs at BrickBrands
German Bilingual - Content Processing Specialist (Content Moderation & Engagement)
BrickBrands is hiring a Remote German Bilingual - Content Processing Specialist (Content Moderation & Engagement)
Job Description
Summary of the Position
As a Content Processing Specialist, your role is to help protect brands from harmful content on various social media platforms and promote a positive community for the brands by issuing responses and removing negative brand sentiments. You will be trained and have experience in analyzing information, conducting content moderation and ensuring a safe experience for all businesses and individuals around the world.
Here’s What You Will Do:
- Responding to potential customers customer via chat, email, or direct messages
- Use our online platform to monitor and engage with content seen all across social media platforms
- Work with various brands from different industries to detect, review and monitor all kinds of content
- Rapidly identify any online communication, whether it’s a plain text or a meme, and stay up to date with the latest social media trends/lingo
- Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner
- Closely work with clients to ensure the safety of their online community, and that the policies and guidelines are being followed accordingly
- Maintain constant communication with your manager to resolve any issues or questions
Qualifications
Here’s What You Will Need:
- A High School Diploma or equivalent
- A personal PC/laptop with a working webcam
- MUST be able to hold up a conversation in German, fluent and native speakers are a plus!
- Excellent English communication skills in both written and oral.
- General knowledge and interest in various social media platforms
- A good working home environment with a stable internet connection
- Experience as a content moderator / engaging in all social media platforms is a plus!
- Excellent Customer Service skills with the experience of working in a non-voice account
- The ability to work an 8-hour shift, Monday - Friday, weekends off
See more jobs at BrickBrands
German Bilingual - Customer Service Agent (Content Moderator)
BrickBrands is hiring a Remote German Bilingual - Customer Service Agent (Content Moderator)
Job Description
Summary of the Position
As a Customer Service Agent, your role is to help protect brands from harmful content on various social media platforms and promote a positive community for the brands by issuing responses and removing negative brand sentiments. You will be trained and have experience in analyzing information, conducting content moderation and ensuring a safe experience for all businesses and individuals around the world.
Here’s What You Will Do:
- Responding to potential customers customer via chat, email, or direct messages
- Use our online platform to monitor and engage with content seen all across social media platforms
- Work with various brands from different industries to detect, review and monitor all kinds of content
- Rapidly identify any online communication, whether it’s a plain text or a meme, and stay up to date with the latest social media trends/lingo
- Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner
- Closely work with clients to ensure the safety of their online community, and that the policies and guidelines are being followed accordingly
- Maintain constant communication with your manager to resolve any issues or questions
Qualifications
Here’s What You Will Need:
- A High School Diploma or equivalent
- A personal PC/laptop with a working webcam
- MUST be able to hold up a conversation in German, fluent and native speakers are a plus!
- Excellent English communication skills in both written and oral.
- General knowledge and interest in various social media platforms
- A good working home environment with a stable internet connection
- Experience as a content moderator / engaging in all social media platforms is a plus!
- Excellent Customer Service skills with the experience of working in a non-voice account
- The ability to work an 8-hour shift, Monday - Friday, weekends off
See more jobs at BrickBrands
German Bilingual - Content Processing Specialist (Social Media Brand Moderation)
BrickBrands is hiring a Remote German Bilingual - Content Processing Specialist (Social Media Brand Moderation)
Job Description
Summary of the Position
As a Content Processing Specialist, your role is to help protect brands from harmful content on various social media platforms and promote a positive community for the brands by issuing responses and removing negative brand sentiments. You will be trained and have experience in analyzing information, conducting content moderation and ensuring a safe experience for all businesses and individuals around the world.
Here’s What You Will Do:
- Responding to potential customers customer via chat, email, or direct messages
- Use our online platform to monitor and engage with content seen all across social media platforms
- Work with various brands from different industries to detect, review and monitor all kinds of content
- Rapidly identify any online communication, whether it’s a plain text or a meme, and stay up to date with the latest social media trends/lingo
- Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner
- Closely work with clients to ensure the safety of their online community, and that the policies and guidelines are being followed accordingly
- Maintain constant communication with your manager to resolve any issues or questions
Qualifications
Here’s What You Will Need:
- A High School Diploma or equivalent
- A personal PC/laptop with a working webcam
- MUST be able to hold up a conversation in German, fluent and native speakers are a plus!
- Excellent English communication skills in both written and oral.
- General knowledge and interest in various social media platforms
- A good working home environment with a stable internet connection
- Experience as a content moderator / engaging in all social media platforms is a plus!
- Excellent Customer Service skills with the experience of working in a non-voice account
- The ability to work an 8-hour shift, Monday - Friday, weekends off
See more jobs at BrickBrands
BrickBrands is hiring a Remote Content Processing Specialist (Brand Moderator)
Job Description
Summary of the Position
As a Content Processing Specialist, your role is to help protect brands from harmful content on various social media platforms and promote a positive community for the brands by issuing responses and removing negative brand sentiments. You will be trained and have experience in analyzing information, conducting content moderation and ensuring a safe experience for all businesses and individuals around the world.
Here’s What You Will Do:
- Use our online platform to monitor content
- Maintain constant communication with your shift manager to resolve any issues or questions
- Rapidly identify any online communication, whether it’s a plain text or a meme and stay up to date with the latest social media trends/lingo
- Ensure the safety of the online community, and that the policies and guidelines are being followed accordingly
- Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner
- Work with various brands from different industries to detect, review and monitor all kinds of content
Qualifications
Here’s What You Will Need:
- A High School Diploma or equivalent
- A personal PC/laptop with a working webcam
- General knowledge and interest in various social media platforms (Facebook, Instagram, LinkedIn, Discord, etc)
- A good working home environment with a stable internet connection
- Must have experience in content moderation, customer service (non-voice), or social media/community management
- Any form of experience in social media and marketing is a plus!
- The ability to work an 8-hour shift, on a rotating schedule, and be flexible to work on weekends.
- Excellent communication skills in English, both written and oral. Additional languages are a PLUS!
See more jobs at BrickBrands
BrickBrands is hiring a Remote Content Processing Specialist (Content Moderator)
Job Description
Summary of the Position
As a Content Processing Specialist, your role is to help protect brands from harmful content on various social media platforms and promote a positive community for the brands by issuing responses and removing negative brand sentiments. You will be trained and have experience in analyzing information, conducting content moderation and ensuring a safe experience for all businesses and individuals around the world.
Here’s What You Will Do:
- Use our online platform to monitor content
- Maintain constant communication with your shift manager to resolve any issues or questions
- Rapidly identify any online communication, whether it’s a plain text or a meme and stay up to date with the latest social media trends/lingo
- Ensure the safety of the online community, and that the policies and guidelines are being followed accordingly
- Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner
- Work with various brands from different industries to detect, review and monitor all kinds of content
Qualifications
Here’s What You Will Need:
- A High School Diploma or equivalent
- A personal PC/laptop with a working webcam
- General knowledge and interest in various social media platforms (Facebook, Instagram, LinkedIn, Discord, etc)
- A good working home environment with a stable internet connection
- Must have experience in content moderation, customer service (non-voice), or social media/community management
- Any form of experience in social media and marketing is a plus!
- The ability to work an 8-hour shift, on a rotating schedule, and be flexible to work on weekends.
- Excellent communication skills in English, both written and oral. Additional languages are a PLUS!
See more jobs at BrickBrands