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CareRev


CareRev is a technology company that works with healthcare systems, hospitals, and outpatient centers to create a more flexible, efficient workforce. We help our customers transform their workforce by lowering premium labor costs, filling empty shifts quickly, and building a reliable pool of local professionals through modern, mobile-friendly technology.

Headquarter Location:
Los Angeles, California
18m

Engineering Manager

CareRevRemote- United States

CareRev is hiring a Remote Engineering Manager

CareRev is a technology platform empowering healthcare professionals to take control of their careers. CareRev provides a direct line between healthcare facilities and local clinical talent, cutting out the middleman and enabling professionals to work where and when they want. Together, we’re building the local, resilient, flexible healthcare workforce of the future. CareRev serves over 32 major metropolitan areas nationwide at over 70 hospitals and health systems, and over 540 outpatient centers and skilled nursing facilities. More than 22,000 clinical professionals (and growing!) are included in CareRev’s network. For more information, visit www.carerev.com or follow us on LinkedIn.

We are looking for an Engineering Manager at CareRev who will manage a full stack product engineering team (7-10 engineers) responsible for engagement and retention of users (healthcare professionals and healthcare facilities) on our two-sided marketplace. We are looking for an outcome-driven hands-on technical manager who can connect the business needs to the technical requirements, by partnering with the Product team to co-lead the product discovery and delivery efforts to drive and accelerate our marketplace flywheel. The Product & Engineering Organization at CareRev embraces a growth mindset, emphasizing product engineering excellence, adaptability and agility, a strong drive for the business, and a desire to collaborate with other technical teammates and cross-functional stakeholders. As a lead in the Product & Engineering Organization, you will develop and nurture these values and behaviors across a remote-first team.

What You’ll Do:

  • Manage, support, develop a mission-driven team of engineers to guide, set priorities, and vet out technical requirements for the product roadmap.
  • Partner with Product & Engineering leadership to identify the goals and metrics required to deliver business outcomes.
  • Help architect solutions that optimize for technical operational efficiency, and enable rapid innovation and continuous delivery of incremental value.
  • Actively engage and facilitate collaborative technical discussions with your direct team and your peer teams to guide technical issues and decisions to closure, fostering an action-oriented and outcome-driven culture.
  • Collaborate with cross-functional stakeholders to innovate and execute on iterative plans that continuously deliver customer value.
  • Apply your technical experience in developing high quality software to mentor and develop your team of engineers.
  • Apply your practical understanding of software development methodologies and processes to create and support a sustainable fast-paced environment that encourages learning and continuous improvement.

What We’re Looking For: 

  • 4+ years of experience building, managing, and mentoring an engineering team in an early stage start-up.
  • 4+ years of hands-on experience as a software engineer, familiar with all phases of the software development lifecycle.
  • Experience building consumer-facing software in a fast-paced startup environment.
  • Ability to navigate ambiguity and provide actionable goals for your team that relates to your function and the overall vision for the company.
  • Excellent people manager with a record of building, managing, and retaining talent.
  • Deep understanding and utilization of various engineering and project management tools and methodologies.
  • Effective written and verbal communication skills and a strong ability to articulate complex ideas to both a technical and non-technical audience.
  • BS or MS in Computer Science or a related field, or equivalent work experience.

The anticipated salary range for this position is $169,243.00 - $230,000.00. Equity, bonus or commission and benefits may also be provided as part of the total compensation package, depending on the position offered. If given an offer, the exact salary amount offered will ultimately depend on multiple factors, which may include the successful candidate's skills, experience, education and other qualifications as well as the candidate's location of residence.

Reasons to Consider Us:

  • Fully remote company with flexibility to work from anywhere in the US
  • Comprehensive medical, dental, and vision benefits
  • Supplemental health benefits
  • Self-managed PTO
  • Generous paid holidays, including a winter break between Christmas Eve and New Year's Day
  • Company-wide Summer Fridays: rotation of monthly afternoons off in the summer
  • Paid parental leave
  • Short-term disability 100% covered by CareRev and voluntary long-term disability
  • Life insurance covered by CareRev
  • 401k plans with company matching
  • Competitive Stock Options
  • Learning reimbursement program
  • Monthly work-from-home stipend
  • Home office set-up equipment stipend
  • Pet Insurance
  • Work perks discount program

Physical Requirements: 

  • Prolonged periods of sitting and/or standing at a desk
  • Prolonged periods of working on a computer
  • Repeating motions that may include the wrists, hands, and/or fingers
  • Ability to lift up to 15 pounds of work equipment
  • Ability to set up home office to include desk and chair

CareRev is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please discuss with your Recruiter.

We are an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful manner. We celebrate diversity and are committed to creating an inclusive environment for all individuals. CareRev treats all employees and job applicants based on merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military, and veteran status, or any other characteristic protected by state or federal law. CareRev also considers qualified applicants with criminal histories consistent with applicable local, state, and federal law.

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16d

Senior Integrations Engineer

CareRevRemote- United States
salesforceDesignrubyjavac++postgresqlmysqlpythonAWS

CareRev is hiring a Remote Senior Integrations Engineer

CareRev is a technology platform empowering healthcare professionals to take control of their careers. CareRev provides a direct line between healthcare facilities and local clinical talent, cutting out the middleman and enabling professionals to work where and when they want. Together, we’re building the local, resilient, flexible healthcare workforce of the future. CareRev serves over 32 major metropolitan areas nationwide at over 70 hospitals and health systems, and over 540 outpatient centers and skilled nursing facilities. More than 22,000 clinical professionals (and growing!) are included in CareRev’s network. For more information, visit www.carerev.com or follow us on LinkedIn.

CareRev is seeking a Senior Integrations Engineer who will be responsible for working closely with our internal engineers, architects, and business partners to develop and deliver best-in-class processes. You’ll build customizations that support efficient, data-driven work as we centralize operations across CareRev. The focus will be on discovery and iteration toward “building stuff that works,” while balancing reactive work (e.g. resolution of production issues in system/feature performance), and the role will be a thought leader/partner in developing solutions, solving for optimization, and enriching internal processes. The role will be highly collaborative with fellow CareRevengineers, CareRevers, and customers as you help shape and mold our marketing, product, sales, implementation, and support teams.

What You’ll Do: 

As an Integrations Engineer at CareRev, you will be building connection points between CareRev’s production product and our internal business systems. Our production system is written mainly with Ruby backed by PostgreSQL. Our business systems cover a wide range from Salesforce to Iterable and we want our data to quickly move around seamlessly within our ecosystem. Examples of things you might build include the ability to automatically create Cases in Salesforce when certain actions occur in the product.

  • Build and manage integrations between the CareRev product and other applications
  • Contribute to short and long-range plans based on the roadmap
  • Develop automations, Lightning Web Components, and integrations between Salesforce and other SaaS and bespoke applications
  • Architect’s mindset to not only develop, but also advise on declarative customization and data model construction
  • Configure solutions within the Salesforce platform and/or perform custom development where needed
  • Demonstrate ownership for features post-release, including long-term deliveries and follow-up releases
  • Implement and manage a modern development process from feature inception to production deployment

What We’re Looking For:

  • 5+ years engineering experience with Apex, Lightning Web Components (LWC)
  • 5+ years engineering experience languages such as Java, Ruby, or Python
  • Familiarity with Salesforce CI/CD pipelines such as Gearset or Copado
  • Experience with Mulesoft platform
  • Experience with declarative Salesforce functionality like Flows and Process Builder
  • Experience working with third party APIs
  • Familiarity with other integration and iPaaS platforms such as Boomi or Workato
  • Familiarity with AWS
  • Familiarity with relational databases such as PostgreSQL or MySQL
  • Familiarity with project management/agile
  • Ability to coordinate with stakeholders and influence design choices
  • Salesforce certifications a plus

The anticipated salary range for this position is $124,174.00 - $223,910.00. Equity, bonus or commission and benefits may also be provided as part of the total compensation package, depending on the position offered. If given an offer, the exact salary amount offered will ultimately depend on multiple factors, which may include the successful candidate's skills, experience, education and other qualifications as well as the candidate's location of residence.

Reasons to Consider Us:

  • Fully remote company with flexibility to work from anywhere in the US
  • Comprehensive medical, dental, and vision benefits
  • Supplemental health benefits
  • Self-managed PTO
  • Generous paid holidays, including a winter break between Christmas Eve and New Year's Day
  • Company-wide Summer Fridays: rotation of monthly afternoons off in the summer
  • Paid parental leave
  • Short-term disability 100% covered by CareRev and voluntary long-term disability
  • Life insurance covered by CareRev
  • 401k plans with company matching
  • Competitive Stock Options
  • Learning reimbursement program
  • Monthly work-from-home stipend
  • Home office set-up equipment stipend
  • Pet Insurance
  • Work perks discount program

Physical Requirements: 

  • Prolonged periods of sitting and/or standing at a desk
  • Prolonged periods of working on a computer
  • Repeating motions that may include the wrists, hands, and/or fingers
  • Ability to lift up to 15 pounds of work equipment
  • Ability to set up home office to include desk and chair

CareRev is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please discuss with your Recruiter.

We are an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful manner. We celebrate diversity and are committed to creating an inclusive environment for all individuals. CareRev treats all employees and job applicants based on merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military, and veteran status, or any other characteristic protected by state or federal law. CareRev also considers qualified applicants with criminal histories consistent with applicable local, state, and federal law.

See more jobs at CareRev

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CareRev is hiring a Remote Sr. Staff Software Engineer (Platform Team)

CareRev is a technology platform empowering healthcare professionals to take control of their careers. CareRev provides a direct line between healthcare facilities and local clinical talent, cutting out the middleman and enabling professionals to work where and when they want. Together, we’re building the local, resilient, flexible healthcare workforce of the future. CareRev serves over 32 major metropolitan areas nationwide at over 70 hospitals and health systems, and over 540 outpatient centers and skilled nursing facilities. More than 22,000 clinical professionals (and growing!) are included in CareRev’s network. For more information, visit www.carerev.com or follow us on LinkedIn.

We are looking for a senior staff software engineer with expertise in technologies such as Amazon Web Services, Kubernetes, Istio, Terraform, and Datadog. You will play a critical role at CareRev by designing, implementing, and maintaining our cloud infrastructure and software deployment pipelines. This is a hands-on role that requires high seniority; you will be working closely with other senior engineering and product leaders to deliver the infrastructure necessary to change healthcare for the better.

What You’ll Do:

  • Design, implement, and maintain cloud infrastructure using Amazon Web Services.
  • Manage and orchestrate containerized applications using Kubernetes and Istio.
  • Provision and manage a variety of resources using Terraform.
  • Support continuous integration and delivery of applications using GitHub Actions.
  • Monitor, troubleshoot, and resolve infrastructure and application-related issues using Datadog.
  • Help ensure ongoing compliance with various industry standards, such as SOC2.

What We’re Looking For:

  • 10+ years of hands-on experience shipping and maintaining platform infrastructure.
  • Strong, demonstrated proficiency with the key technologies described above.
  • Excellent communication skills and the ability to collaborate effectively with cross-functional teams.

Nice to Haves:

  • Any relevant industry certifications or demonstrated continuing education.
  • Experience working in a fast-paced startup environment.
  • Familiarity with operating Ruby on Rails applications in production.

The anticipated salary range for this position is $157,920.00 - $284,760.00. Equity, bonus or commission and benefits may also be provided as part of the total compensation package, depending on the position offered. If given an offer, the exact salary amount offered will ultimately depend on multiple factors, which may include the successful candidate's skills, experience, education and other qualifications as well as the candidate's location of residence.

Reasons to Consider Us:

  • 100% remote company
  • Comprehensive medical, dental, and vision benefits
  • Short term disability 100% covered by CareRev
  • Life insurance covered by CareRev
  • Fertility health and family-planning benefits
  • Paid parental leave
  • Generous paid holidays & unlimited PTO
  • 401K and company match
  • Competitive Stock Options
  • Employee Assistance Program
  • Employee discount network
  • Pet Insurance
  • Learning reimbursement program
  • LinkedIn Learning
  • Home office set-up equipment stipend

Physical Requirements: 

  • Prolonged periods of sitting and/or standing at a desk
  • Prolonged periods of working on a computer
  • Repeating motions that may include the wrists, hands and/or fingers
  • Ability to lift up to 15 pounds of work equipment
  • Ability to set up home office to include desk and chair

CareRev is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please discuss with your Recruiter.

We are an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful manner. We celebrate diversity and are committed to creating an inclusive environment for all individuals. CareRev treats all employees and job applicants based on merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military, and veteran status, or any other characteristic protected by state or federal law. CareRev also considers qualified applicants with criminal histories consistent with applicable local, state, and federal law.

 

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CareRev is hiring a Remote Client Success Manager

CareRev is a technology platform empowering healthcare professionals to take control of their careers. CareRev provides a direct line between healthcare facilities and local clinical talent, cutting out the middleman and enabling professionals to work where and when they want. Together, we’re building the local, resilient, flexible healthcare workforce of the future. CareRev serves over 32 major metropolitan areas nationwide at over 70 hospitals and health systems, and over 540 outpatient centers and skilled nursing facilities. More than 22,000 clinical professionals (and growing!) are included in CareRev’s network. For more information, visit www.carerev.com or follow us on LinkedIn.

Client Success Manager is a key role at CareRev, responsible for the day-to-day management and growth of assigned essential accounts within the healthcare sector. The Client Success Manager functions as the primary orchestrator for each account, focusing on opportunities for growth, expansion and optimizing the client's workforce through CareRev's technology.

The mission is to execute the strategic vision set by the Value Realization Plan, ensuring client loyalty, revenue growth, and CareRev's reputation as a trusted partner in healthcare workforce solutions.

What You’ll Do:

Strategic Client Management:

  • Execute the Value Realization Plans (VRP) that align with assigned clients objectives
  • Continually adjust account strategy to help client attain goals - create, own and execute Client Success Plans (CSP)
  • Foster and nurture relationships with assigned accounts, ensuring their needs are met and expectations exceeded
  • Regularly review client feedback, ensure concerns are addressed promptly, and uncover optimization and expansion opportunities

Cross-Functional Collaboration:

  • Build and foster interdepartmental relationships to support a Client-Centric POD
  • Work closely with all Client Enablement Leaders, within the POD, to provide seamless client experiences: 
    • Service Delivery Manager to support all service delivery functions, internal POD metrics, processes and workflows within the POD
    • Client Experience Lead to support resolution of client requests, product adoption and client relationships at the facility operator level
    • WorkForce Consultant to support clinical relationships, professional feedback, facility best practices, industry solutioning and product enhancements
    • Professional Funnel Lead to support professional pool and client demands
    • Professional Services to support recruiting, professional experiences and client experiences
  • Partner with Marketing to help facilitate client engagement for white papers, case studies, webinars, conferences, podcasts, etc 
  • Partner with Sales to drive growth, expansion, and/or new business

Technology Integration:

  • Monitor the effectiveness of CareRev's solutions integrations and continue to identify areas of opportunities 
  • Educate clients on new features, services, and industry best practices, positioning yourself as a trusted advisor 
  • Offer and organize on-going training sessions and support as defined by the service organization to increase technology adoption rates among clients
  • Quarterly provide client with CareRev’s Product updates and road map

Client Engagement & Growth:

  • Conduct Quarterly Business Reviews (QBRs) and/or Yearly Business Reviews (YBRs) 
  • Collaborate with clients to set mutual goals, track progress, and ensure that CareRev's solutions align with their strategic objectives
  • Provide monthly progress reports and analysis to help clients move toward optimization and growth

Operational Excellence:

  • Leverage Business Intelligence data to identify areas of improvement and optimization
  • Support streamlining the client onboarding process with clear documentation, communication, training, and engaging the appropriate support channels

Feedback Loop:

  • Maintain an open channel for client feedback, prioritize based on impact, and ensure implementation by the appropriate CareRev department
  • Partner with the Product Development team, Technical Delivery Lead and WorkForce Consulting Lead to communicate and document enhancements based on client needs
  • Escalate client risks and potential utilization changes to Sr. Director of Client Success and VP of Client Success for company wide awareness and enable swift response

Financial Oversight and Contract Negotiation:

  • Track year-over-year growth by account and ensure that revenue, margin and technology integration targets are met or exceeded
  • Lead conversations internally and with clients to negotiate and renew contracts to secure continued client commitments
  • Lead conversations internally and with clients to negotiate contract amendments
  • Utilize Market Rate data to guide rate negotiation discussions

Market Insight & Thought Leadership:

  • Utilize internally captured research data to drive future revenue within your accounts 
  • Stay abreast of healthcare trends, regulations, and challenges engaging in ongoing professional development

Networking & Relationship Expansion:

  • Engage in regular networking events, conferences, and introductions within client organizations
  • Build relationships with multiple stakeholders within the client organization, not just the primary contact

Accountability & Reporting:

  • Communicate progress weekly on owned initiatives, provide recommendations to manage peak workloads
  • Regularly update and review Account/Client Success Plans with POD leaders to ensure alignment and progress
  • Ensure that all Client activity and updates are updated in SalesForce weekly (minimum)

Key Deliverables:

  • Continued growth of the VRP supported by Sr. Director of Client Success
  • Developed and regularly updated Client Success Plan
  • Net Revenue achieved per account/book of business
  • QBRs/YBRs
  • Bi-weekly/monthly account status calls with supporting reports/metrics
  • NPScore
  • SF transactions
  • Forecasting - by account, by specialty

What We’re Looking For:  

  • Bachelor’s degree or equivalent professional experience
  • 3+ years in relationship management roles within healthcare (consulting, account management, etc.)
  • Experience in covering SaaS products and supporting customers
  • Proven track record generating trust among healthcare clinical leadership and staffing team management
  • Proven success in developing relationships with essential leaders/executives
  • Proven success in growing business in existing accounts; upselling, cross-selling
  • Customer Relationship Management (CRM) required (Salesforce preferred)
  • Ability to travel 20% - 30% of the time to hospital facilities

The anticipated salary range for this position is $57,906.00 - $104,415.00. Equity, bonus or commission and benefits may also be provided as part of the total compensation package, depending on the position offered. If given an offer, the exact salary amount offered will ultimately depend on multiple factors, which may include the successful candidate's skills, experience, education and other qualifications as well as the candidate's location of residence.

Reasons to Consider Us:

  • Fully remote company with flexibility to work from anywhere in the US
  • Comprehensive medical, dental, and vision benefits
  • Supplemental health benefits
  • Self-managed PTO
  • Generous paid holidays, including a winter break between Christmas Eve and New Year's Day
  • Company-wide Summer Fridays: rotation of monthly afternoons off in the summer
  • Paid parental leave
  • Short-term disability 100% covered by CareRev and voluntary long-term disability
  • Life insurance covered by CareRev
  • 401k plans with company matching
  • Competitive Stock Options
  • Learning reimbursement program
  • Monthly work-from-home stipend
  • Home office set-up equipment stipend
  • Pet Insurance
  • Work perks discount program

Physical Requirements: 

  • Prolonged periods of sitting and/or standing at a desk
  • Prolonged periods of working on a computer
  • Repeating motions that may include the wrists, hands, and/or fingers
  • Ability to lift up to 15 pounds of work equipment
  • Ability to set up home office to include desk and chair

CareRev is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please discuss with your Recruiter.

We are an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful manner. We celebrate diversity and are committed to creating an inclusive environment for all individuals. CareRev treats all employees and job applicants based on merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military, and veteran status, or any other characteristic protected by state or federal law. CareRev also considers qualified applicants with criminal histories consistent with applicable local, state, and federal law.

See more jobs at CareRev

Apply for this job

CareRev is hiring a Remote Client Success Director

CareRev is a technology platform empowering healthcare professionals to take control of their careers. CareRev provides a direct line between healthcare facilities and local clinical talent, cutting out the middleman and enabling professionals to work where and when they want. Together, we’re building the local, resilient, flexible healthcare workforce of the future. CareRev serves over 32 major metropolitan areas nationwide at over 70 hospitals and health systems, and over 540 outpatient centers and skilled nursing facilities. More than 22,000 clinical professionals (and growing!) are included in CareRev’s network. For more information, visit www.carerev.com or follow us on LinkedIn.

We have an exciting opportunity for a Client Success Director. This is a pivotal role at CareRev, dedicated to the holistic management and growth of our strategic, key and growth accounts, within the healthcare sector. This role is not only responsible for fostering and nurturing executive-level relationships with our most valued clients, it also ensures that our solutions seamlessly integrate into hospital-based environments, optimizing the client's workforce through CareRev's technology. The mission is to execute the strategic vision set by the Value Realization Plan, create a synergy between strategic vision and on-the-ground execution, ensuring client loyalty, revenue growth, and the continued reputation of CareRev as a trusted partner in healthcare workforce solutions. By championing a culture of excellence, continuous learning, and client-centricity, the Client Success Director aims to position CareRev as the go-to solution for healthcare institutions, driving both immediate value and long-term partnership growth.

What You’ll Do:

Strategic Client Management:

  • Continue to develop and execute the Value Realization Plans (VRP) that align with assigned clients objectives
  • Clearly understand client strategic goals and continually adjust account strategy to help client attain goals - create, own and execute Client Success Plans (CSP)
  • Foster and nurture executive-level relationships with assigned strategic, key and/or essential accounts, ensuring their needs are met and expectations exceeded
  • Regularly review client feedback, ensure concerns are addressed promptly, and uncover optimization and expansion opportunities based on client needs

Cross-Functional Collaboration:

  • Build and foster interdepartmental relationships to support a Client-Centric POD
  • Work closely with all Client Enablement Leaders, within the POD, to provide seamless client experiences: 
    • Service Delivery Manager to support all service delivery functions, internal POD metrics, processes and workflows within the POD
    • Client Experience Lead to support resolution of client requests, product adoption and client relationships at the facility operator level
    • WorkForce Consultant to support clinical relationships, professional feedback, facility best practices, industry solutioning and product enhancements
    • Professional Funnel Lead to support professional pool and client demands
    • Professional Services to support recruiting, professional experiences and client experiences
  • Partner with Marketing to help facilitate client engagement for white papers, case studies, webinars, conferences, podcasts, etc 
  • Partner with Sales to drive growth, expansion, and/or new business

Technology Integration:

  • Monitor the effectiveness of CareRev's solutions integrations and continue to identify areas of opportunities 
  • Continue to educate clients on new features, services, and industry best practices, positioning yourself as a trusted advisor 
  • Offer and organize on-going training sessions and support as defined by the service organization to increase technology adoption rates among clients
  • Develop regular cadence with clients for CareRev Product updates and road map

Client Engagement & Growth:

  • Conduct Quarterly Business Reviews (QBRs) with senior executives from both organizations. 
  • Collaborate with clients to set mutual goals, track progress, and ensure that CareRev's solutions align with their strategic objectives
  • Provide monthly progress reports and analysis to help clients move toward optimization and growth

Operational Excellence:

  • Leverage Business Intelligence data to identify areas of improvement and optimization
  • Continuously review and collaborate on internal processes to ensure operational efficiency
  • Support streamlining the client onboarding process with clear documentation, communication, training, and engaging the appropriate support channels

Feedback Loop:

  • Maintain an open channel for client feedback, prioritize based on impact, and ensure that a significant percentage of feedback is implemented or addressed
  • Partner with the Product Development team, Technical Delivery Lead and WorkForce Consulting Lead to drive enhancements based on client needs
  • Escalate client risks and potential utilization changes to GTM Ops team and ELT for company wide awareness and enable swift response

Financial Oversight and Contract Negotiation:

  • Track year-over-year growth by account and ensure that revenue, margin and technology integration targets are met or exceeded
  • Negotiate and renew contracts to secure continued client commitments
  • Negotiate contract amendments
  • Utilize Market Rate data to guide rate negotiation discussions with clients
  • Support the management of operational costs to stay at or below budgeted amounts

Market Insight & Thought Leadership:

  • Utilize internally captured research data to drive future revenue within your accounts and provide value-added thought-leadership communications as a trusted advisor to your clients
  • Stay abreast of healthcare trends, regulations, and challenges to position yourself and CareRev as a thought leader in the industry

Networking & Relationship Expansion:

  • Engage in regular networking events, conferences, and introductions within client organizations to expand CareRev's influence and web of contacts
  • Build trusting relationships with all client executives and decision-makers who influence shared success in order to ensure client continuity and broader organizational alignment

Accountability & Reporting:

  • Communicate progress weekly on owned initiatives, provide recommendations to manage peak workloads, and ensure that all client engagements uphold CareRev's reputation in the healthcare industry
  • Regularly update and review Account/Client Success Plans with executives sponsors and POD leaders to ensure alignment and progress
  • Partner with the leadership team to interpret client feedback, set strategy, drive product development, and balance portfolio to best support existing customers, potential customers, and growth initiatives

Key Deliverables:

  • Continued growth of the VRP
  • Client Success Plan
  • Net Revenue achieved per account/book of business
  • QBRs
  • Weekly, bi-weekly, monthly status reports
  • NPScore
  • SF transactions
  • Forecasting - by account, by specialty

What We’re Looking For:  

  • Bachelor’s degree or equivalent professional experience
  • 8+ years in relationship management roles within healthcare (consulting, account management, etc.)
  • Experience in covering enterprise SaaS products and supporting corporate customers
  • Proven track record generating trust among healthcare executives, clinical leadership and staffing team management
  • Proven success in developing relationships with C-level executives in key verticals
  • Proven success in growing business in existing accounts; upselling, cross-selling
  • Customer Relationship Management (CRM) required (Salesforce preferred)
  • Ability to travel 30% of the time to hospital facilities

The anticipated salary range for this position is $101,520.00 - $183,060.00. Equity, bonus or commission and benefits may also be provided as part of the total compensation package, depending on the position offered. If given an offer, the exact salary amount offered will ultimately depend on multiple factors, which may include the successful candidate's skills, experience, education and other qualifications as well as the candidate's location of residence.

Reasons to Consider Us:

  • Fully remote company with flexibility to work from anywhere in the US
  • Comprehensive medical, dental, and vision benefits
  • Supplemental health benefits
  • Self-managed PTO
  • Generous paid holidays, including a winter break between Christmas Eve and New Year's Day
  • Company-wide Summer Fridays: rotation of monthly afternoons off in the summer
  • Paid parental leave
  • Short-term disability 100% covered by CareRev and voluntary long-term disability
  • Life insurance covered by CareRev
  • 401k plans with company matching
  • Competitive Stock Options
  • Learning reimbursement program
  • Monthly work-from-home stipend
  • Home office set-up equipment stipend
  • Pet Insurance
  • Work perks discount program

Physical Requirements: 

  • Prolonged periods of sitting and/or standing at a desk
  • Prolonged periods of working on a computer
  • Repeating motions that may include the wrists, hands, and/or fingers
  • Ability to lift up to 15 pounds of work equipment
  • Ability to set up home office to include desk and chair

CareRev is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please discuss with your Recruiter.

We are an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful manner. We celebrate diversity and are committed to creating an inclusive environment for all individuals. CareRev treats all employees and job applicants based on merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military, and veteran status, or any other characteristic protected by state or federal law. CareRev also considers qualified applicants with criminal histories consistent with applicable local, state, and federal law.

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CareRev is hiring a Remote Marketing Operations Manager

CareRev is a technology platform empowering healthcare professionals to take control of their careers. CareRev provides a direct line between healthcare facilities and local clinical talent, cutting out the middleman and enabling professionals to work where and when they want. Together, we’re building the local, resilient, flexible healthcare workforce of the future. CareRev serves over 32 major metropolitan areas nationwide at over 70 hospitals and health systems, and over 540 outpatient centers and skilled nursing facilities. More than 22,000 clinical professionals (and growing!) are included in CareRev’s network. For more information, visit www.carerev.com or follow us on LinkedIn.

CareRev is bringing the future of work to Healthcare! CareRev's mission is to build a sustainable future for healthcare professionals. CareRev is a modern marketplace platform offering professionals the freedom to choose how and when they work, tools and training to develop their careers, and personalized growth opportunities.

The Marketing Operations Manager plays an important and influential role in spearheading transformative initiatives across the go-to-market organization and fostering collaboration among diverse stakeholders as the marketing subject matter expert. Key responsibilities include optimizing the lead generation engine, managing the marketing technology stack, and driving marketing ROI through rigorous data analysis, budget assessments, and forecasting.

What You’ll Do:

  • Establish and nurture an efficient lead generation system to drive consistent company growth.
  • Ensure accurate data flow from campaigns to attribution and reporting frameworks by standardizing campaign operations.
  • Maximize the potential of marketing technology through automation, integration, enablement and maintaining data accuracy.
  • Oversee the planning, execution, and coordination of marketing initiatives to meet predefined goals and KPIs. 
  • Ensure optimal ROI on campaigns and initiatives by efficiently managing the marketing budget across multiple stakeholders.
  • Take ownership of accurately forecasting quarterly and yearly revenue goals for marketing initiatives.
  • Cultivate a comprehensive view of marketing ROI by leveraging analytics and reporting methodologies. Maintain a consistent reporting cadence and measure performance against established KPIs.
  • Enhance value for prospects and customers by aligning teams across the company on a unified customer journey within the GTM strategy.

What We’re Looking For:

  • 5+ years of experience in marketing operations
  • Bachelor’s Degree 
  • Experience with Salesforce CRM, Pardot, and Iterable preferred
  • Experience with Google Tag Manager tracking and analytics a plus
  • Excellent writing, presentation, and communication skills
  • Ability to take initiative and work both independently and collaboratively
  • Knowledge of marketing technologies and best practices
  • Knowledge of global email compliance regulations
  • Campaign record management
  • Located in the United States

The anticipated salary range for this position is $91,744.00 - $165,432.00. Equity, bonus or commission and benefits may also be provided as part of the total compensation package, depending on the position offered. If given an offer, the exact salary amount offered will ultimately depend on multiple factors, which may include the successful candidate's skills, experience, education and other qualifications as well as the candidate's location of residence.

Reasons to Consider Us:

  • Fully remote company with flexibility to work from anywhere in the US
  • Comprehensive medical, dental, and vision benefits
  • Supplemental health benefits
  • Self-managed PTO
  • Generous paid holidays, including a winter break between Christmas Eve and New Year's Day
  • Company-wide Summer Fridays: rotation of monthly afternoons off in the summer
  • Paid parental leave
  • Short-term disability 100% covered by CareRev and voluntary long-term disability
  • Life insurance covered by CareRev
  • 401k plans with company matching
  • Competitive Stock Options
  • Learning reimbursement program
  • Monthly work-from-home stipend
  • Home office set-up equipment stipend
  • Pet Insurance
  • Work perks discount program

Physical Requirements: 

  • Prolonged periods of sitting and/or standing at a desk
  • Prolonged periods of working on a computer
  • Repeating motions that may include the wrists, hands, and/or fingers
  • Ability to lift up to 15 pounds of work equipment
  • Ability to set up home office to include desk and chair

CareRev is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please discuss with your Recruiter.

We are an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful manner. We celebrate diversity and are committed to creating an inclusive environment for all individuals. CareRev treats all employees and job applicants based on merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military, and veteran status, or any other characteristic protected by state or federal law. CareRev also considers qualified applicants with criminal histories consistent with applicable local, state, and federal law.

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+30d

Content Marketing Manager

CareRevRemote- United States

CareRev is hiring a Remote Content Marketing Manager

CareRev is a technology platform empowering healthcare professionals to take control of their careers. CareRev provides a direct line between healthcare facilities and local clinical talent, cutting out the middleman and enabling professionals to work where and when they want. Together, we’re building the local, resilient, flexible healthcare workforce of the future. CareRev serves over 32 major metropolitan areas nationwide at over 70 hospitals and health systems, and over 540 outpatient centers and skilled nursing facilities. More than 22,000 clinical professionals (and growing!) are included in CareRev’s network. For more information, visit www.carerev.com or follow us on LinkedIn.

CareRev is looking for an experienced and energetic Content Marketing Manager, preferably with experience in healthcare writing, to lead the way we reach and engage with our audience of healthcare companies and nurses. This person will oversee all aspects of CareRev’s content creation and distribution strategy.

The ideal candidate is a creative, data-driven digital marketer. They will have experience in creating, scaling, and distributing content across channels and using data and analytics to continuously optimize. The Content Marketing Manager will work closely with all members of CareRev’s marketing team and report to the Head of Product Marketing. 

What You’ll Do:

  • Manage high-value content creation and distribution (e.g. blogs, videos, infographics, presentations, webinars, ebooks, and whitepapers).
  • Work closely with Demand Generation, Digital Marketing, Events, and Social Media leads on SEO, SEM, event campaigns and social content and strategy; work with leads to continuously analyze performance metrics across channels and optimize.
  • Own newsletter strategy, including ongoing A/B testing and proposed design enhancements.

What We’re Looking For:

  • 5+ years of content marketing experience in a digital and data-driven organization
  • Bachelor’s degree in a related field
  • Healthcare experience is preferred
  • Experience writing and editing copy for various channels
  • Strong understanding of content marketing and how different types of content map to and influence the buyer journey
  • In-depth experience with analytics platforms and using data to optimize and inform marketing strategy and content creation
  • Ability to adapt quickly to brand voice and style
  • Experience with marketing tools and platforms is a plus, preferably Iterable and Pardot
  • Strong organizational and project management skills
  • Located in the United States

The anticipated salary range for this position is $75,963 - $136,976. Equity, bonus or commission and benefits may also be provided as part of the total compensation package, depending on the position offered. If given an offer, the exact salary amount offered will ultimately depend on multiple factors, which may include the successful candidate's skills, experience, education and other qualifications as well as the candidate's location of residence.

Reasons to Consider Us:

  • 100% remote company
  • Comprehensive medical, dental, and vision benefits
  • Short term disability 100% covered by CareRev
  • Life insurance covered by CareRev
  • Fertility health and family-planning benefits
  • Paid parental leave
  • Generous paid holidays & unlimited PTO
  • 401K and company match
  • Competitive Stock Options
  • Employee Assistance Program
  • Employee discount network
  • Pet Insurance
  • Learning reimbursement program
  • LinkedIn Learning
  • Home office set-up equipment stipend

Physical Requirements: 

  • Prolonged periods of sitting and/or standing at a desk
  • Prolonged periods of working on a computer
  • Repeating motions that may include the wrists, hands and/or fingers
  • Ability to lift up to 15 pounds of work equipment
  • Ability to set up home office to include desk and chair

CareRev is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please discuss with your Recruiter.

We are an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful manner. We celebrate diversity and are committed to creating an inclusive environment for all individuals. CareRev treats all employees and job applicants based on merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military, and veteran status, or any other characteristic protected by state or federal law. CareRev also considers qualified applicants with criminal histories consistent with applicable local, state, and federal law.

 

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