Catch22
A non-profit business with a social mission.Catch22 is a social business, a not for profit business with a social mission. For over 200 years we have designed and delivered services that build resilience and aspiration in people and communities. Our 1600 colleagues work at every stage of the social welfare cycle, supporting 44,000 individuals from cradle to career. Today we deliver alternative education, apprenticeships and employability programmes, justice and rehabilitation services (in prisons and in the community), gangs intervention work, emotional wellbeing and substance misuse, and children’s social care programmes.
Headquarter Location:
London, UK
Catch22 is hiring a Remote Case Manager
Job Description
The role of Case Manager is an excellent opportunity to deliver a range of holistic and supportive employability interventions to refugees, as part of a new Home-Office funded contract. Reporting to the Operations Manager, and working alongside a large team, this role is key to providing timely, supportive, and sustainable impact for participants.
About You
- A positive, enthusiastic approach to problem solving, and a ‘can do’ attitude.
- Approachable, adaptable, and supportive to the range of stakeholders involved in this programme.
- Strong interpersonal and communicative skills, with the ability to develop strong rapport with referral partners, customers, training providers, employers, and participants.
- Experience of providing employability-related coaching support, to build the self-confidence, skills, and abilities of job seekers/learners.
- Great organisational, administrative, and prioritisation skills, with the ability to work to deadlines, produce reports, and deliver on objectives.
Main Duties and Accountabilities
- Inducting, assessing, and 'on-boarding' participants, delivering high quality end to end information, advice, and guidance.
- Promoting and developing the mind-set, emotional intelligence, self-confidence, and esteem of participants, so that they are better equipped, and succeed in the world of work.
- Preparing CVs, cover letters, and job/apprenticeship application forms with participants, and undertaking job searches using relevant web-based software and packages.
- Short listing, pre-selecting, and matching/submitting participants to vacancies/work experience opportunities generated by the Catch22 account management team, and preparing job packs on specific vacancies/work experience opportunities.
- Introducing participants to a 'strength based' recruitment approach to succeeding in job interviews, preparing them to a high standard for interview with employers, and arranging interviews for participants where appropriate.
- Engaging participants to ensure that they sustain their job or apprenticeship, and delivering high quality In Work Support, which effectively sustains participants for a minimum of six months.
- Supporting with the delivery of any Job Fairs, Workshops, and Seminars, both face to face, and remote, that prepare participants ready for the world of work.
Please click here to view the full Job Description.
Qualifications
We are looking for applicants who can demonstrate:
- Experience of coaching, and delivering services, within the Employability sector
- Experience and knowledge of strength based recruitment
- Desirable: qualification in IAG, Careers Guidance (QCG), Coaching
See more jobs at Catch22