Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. 

We achieve this in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda. 

We’re a large organisation, with over 120 services operating across 5 different hubs: justice, young people and families, education, employability and skills and apprenticeships.  

Reporting to the Director of Communications, you will play a key part in the shaping the direction of Catch22’s policy and influencing activity. 

You will be responsible for progressing policy on our four priority areas: online harms, risk and resilience, youth employment and justice (victims services and rehabilitation). You will build strong relationships with stakeholders in order to pursue Catch22’s policy ‘asks’. You’ll also work closely with other organisations and within coalitions to drive policy changes for the benefit of the services users we work with.  

Click here to see full job description.

Main duties and accountabilities

Stakeholder engagement 

• Develop and pursue influencing strategies with key stakeholders and decision makers in order to create an environment conducive to policy change 

• Build strong relationships with officials in key government departments in order to progress our policy priority areas 

• Lead on developing a programme of visits of officials to relevant Catch22 services in order to raise our profile amongst policy and decision makers 

• Develop of programme of Catch22 policy networking events with key stakeholders  

Consultation responses and parliamentary briefings 

• Lead on compiling information and writing responses to relevant government and departmental consultations 

• Work with other organisations to find areas of synergy and contribute to join responses 

• Identify upcoming parliamentary debates and brief MPs on Catch22’s stance and policy calls 

• Work with ‘friendly’ MPs to table parliamentary questions on areas relevant to our campaigning activity 

Events 

• Design a strategy for policy roundtables, involving policy makers and decision makers at local and national level, relevant to Catch22 policy and campaigns priority areas: online harms, risk and resilience, youth employment and justice (victims services and rehabilitation) 

• Act as a spokesperson for Catch22 at external (and internal) events, relating to our policy priority areas, sometimes standing in for senior members of staff  

• Provide briefings for senior members of staff, including the Chief Officers Group, who are speaking at external events 

Campaigning 

• Lead on campaigns that will help achieve policy goals – working with the wider communications team to build content that can be used on the website, social media and media 

• Forge strong working relationships with other organisations whose campaigning priorities align, and work with them to push for policy change 

• Author blogs and think pieces, for the Catch22 website and external publications, based on campaigning areas 

• Manage budgets for specific campaigns  

Training 

• Lead and expand Catch22’s ‘Frontline Voices’ group – comprising staff from across Catch22 interested in contributing to policy and campaigning work 

• Design online and in-person events for staff interested in finding out more about policy and campaigning 

Management 

• Line-management of one policy manager with expected growth of the team within the coming year 

• Management of interns as needed 

• Management of project teams across the organisation and externally  

Essential: Educated to degree level or with equivalent professional experience related to policy, public affairs and/or campaigning 

Desirable:Working towards, or already achieved, a professional qualification relating to  policy, public affairs or campaigning 

What does good look like for this role?

• Able to provide strategic oversight of all Catch22 policy and campaigning work 

• Able to build strong relationships with policy makers at regional and national level 

• Able to bring together information from various parts of Catch22 to form compelling briefings and policy consultation responses  

• Able to keep abreast of the policy landscape in relation to our key priority areas: online harms, risk and resilience, youth employment and justice (victims services and rehabilitation) 

• Able to form strong working relationships with Catch22 staff across the organisation 

• Able to provide advice and support to Catch22 services in relation policy and campaigning work  

• Able to deputise for the Director of Communications in their absence 

• Salary:  £45-49k per annum
• Hours: Full time, 37 hours per week (although we're open to discuss flexible working)
• Contract:  Permanent

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. 

We achieve this in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda. 

We’re a large organisation, with over 120 services operating across 5 different hubs: justice, young people and families, education, employability and skills and apprenticeships.  

Where you fit in 

Sitting within Catch22’s Communications and Engagement Team, you will be responsible for creating content for our social media channels (both organic and paid), as well as writing blogs for our website, creating digital welcome packs for our services, podcast editing and storyboarding for promotional videos. You will also take the lead on gathering content, editing and sending Catch22’s monthly external e-newsletter. 

As part of the role, you’ll work closely with the wider communications team to gather strong case studies from across our services and translate them into strong video stories. 

This is a new role as we look to expand our digital offering – and we’re looking for someone who is proactive in developing regular, fresh creative content for use across our digital channels. They need to have an understanding of the power of effective digital delivery and the part it can play within the digital marketing space. The candidate will also need to have a first-class attention to detail and excellent writing skills. 

Main Duties & Accountabilities 

• Create content (both organic and paid), for Catch22’s corporate social media channels. This will include graphics for our posts. 

• Write blogs for the Catch22 website and editing and uploading blogs written by others 

• Lead the development of digital welcome packs for key Catch22 services 

• Storyboard, edit and produce promotional videos, working closely with our Graphic Designer to create engaging content  

• Use effective storytelling techniques to develop compelling written and video case studies, to demonstrate the impact of Catch22 services 

• Lead on content collation, editing and dissemination Catch22’s external e-newsletter  

• Put together, edit and disseminate the Catch22 podcast series: Catch22 minutes 

• Manage and work with external digital agencies (e.g. video editors) as required 

• Manage the budget for digital communications projects 

This list is not exhaustive and other duties may be required within the scope of this role. 

For full Job Description - click here

 What does good look like for this role? 

• Able to generate ideas, organise and plan digital and social content effectively, ensuring it is delivered on time and to a high standard 

• Able to quickly embrace Catch22’s tone of voice and style when creating content 

• Able to create graphics and short videos for social media content, in-line with Catch22 brand guidelines 

• Able to apply creative thinking to our digital content and bring new ideas to enhance our marketing and communications activity 

• Able to understand and work with performance data to tweak content ideas to boost engagement over time 

• Able to form strong working relationships with Catch22 staff and external partners as appropriate 

• Able to manage a busy workload and effectively prioritise a range of requests on a day-to-day basis 

• Some SEO experience is desirable   

Organisational relationships

This role will report to the Head of Digital and Social Media which sits within the Communications and Engagement. You will work closely with operational teams across Catch22, particularly in terms of case study and social media content, and other members of the Communications team (especially our Graphic Designer).  

Essential

• Minimum 5 x GCSEs or equivalent 

Desirable

• Educated to degree level or with equivalent professional experience 

• Salary:  £30-35k per annum
• Hours: Full time, 37 hours per week
• Contract:  Permanent

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is a social business, a not for profit business with a social mission. We have been a charity for over 200 years, designing and delivering services that build resilience and aspiration in people and communities across the UK. We support people from cradle to career, including delivering apprenticeships within a range of employers nationwide.

We are an OFSTED graded GOOD training provider who works across both SME and Levy organisations providing high quality apprenticeship training. We strive to support the most disadvantaged people to gain access to employment and use our training to create futures.

Over 60% of our apprentices gain a Distinction in their programmes, with over half progressing to a higher qualification. If you want to work for a training provider that really does make a difference, then Catch22 Apprenticeships could be the place for you.

Six months after completing a Catch22 apprenticeship:

• 95% of apprentices are still in employment
• 92% are still working in the same industry/sector as their apprenticeship
• 46% have either gained a promotion or have additional responsibilities

Find out more about our work in apprenticeships on our website.

Catch22 Apprenticeships are looking to recruit an Apprenticeship Trainer to help launch our new Children & Young People Workforce Development sector. 

This will be a new and exciting chapter of our Apprenticeship delivery and we are wanting to have someone with passion, drive and experience within the Youth Work and Young People & Families world join our growing team. 

The role would be leading on the curriculum design and then the delivery of two key Apprenticeship standards:

• Youth Support Worker Level 3
• Children, Young People & Families Practitioner Level 4
  • Residential Pathway
  • In the Community Pathway

The ideal candidate will have recent and relevant experience with working with young people and their families, youth and social work competency and the appropriate qualifications to allow delivery of mandatory qualifications within the apprenticeship standard. 

Key responsibilities include:

• To deliver Catch22 Apprenticeship Standards through on the job training to Catch22 apprenticeship learners.
• To ensure apprenticeship delivery is at an outstanding standard in line with Catch22 quality procedures
• To ensure all processes and procedures are in place in preparation for any Ofsted, ESFA, employer, awarding body inspection and internal audit.
• To embed yourself within the culture, ethos and vision of the client to support the apprenticeship delivery to meet both Catch22 and the client’s expectations

Full Job Description can be found here

ESSENTIAL

• GCSE Grade C or above in English and Maths (or equivalent, for example Level 2 Functional Skills)
• Relevant professional qualification above Level 3 in Youth Work/Social Worker/Child Care/Early Years studies or similar

DESIRABLE

• D32/3, A1 or TAQA assessor award
• Degree in related subject area (Early Years, Childcare, Youth Worker)
• Teaching qualification (PTLLS, CertED or equivalent)
• Experience of delivering services in the training sector

There are many benefits to working for Catch22, including 28 days' annual leave to start with, flexible working arrangements, plus the expected company pension, provision of equipment and support to develop your career.

Learn more about working for Catch22 here

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Community Links is a hub tackling health and social inequality in East London and beyond. We work alongside the community helping people of all ages reach their full potential. We take our local knowledge of what works to influence national decision making.We are proud to be part of Catch22.

Our Mission is to work towards a world where your potential is not limited by your health or social circumstances.

Our Vision is to believe that everyone can thrive if they have 3 basic things: good people around them, a good place to live and a purpose in life. We call these our 3Ps.

In Healthwe have been commissioned by NHS England and different Cancer Alliances to deliver national cancer screening and early detection programmes in the community along with different screening take-up breast, bowel and cervical screening calling projects across London. 

Community Links are proud to be part of the Catch22 Group

We are looking for an experienced Project Officer to cover one of our colleagues during her maternity leave. You will be part of a multilingual team of Project Officers and Health Facilitators who are passionate for saving lives by encouraging patients to participate in the main 3 adult screening programmes. 

1.      Project management: preparing project plans including monitoring and reporting mechanisms, meeting targets within time and cost constraints, reporting to funders, supporting and managing a team of project support officers and sessional staff. The specific duties in project management includes:

§  Set up initial project process

§  Participate in the recruitment process of Health Facilitators

§  Train and support Project Support Officers

§  Liaise and coordinate with GPs, NHS, Screening Units and other commissioners

§  Create internal documents for the follow up of practices across London to get their sign in for our different projects

§  Develop/trial and run searches on practices’ IT system (EMIS/SystmOne/Vision)

§  Download/prepare and allocate patients’ data to Health Facilitators

§  Schedule and coordinate sessional staff to carry out telephone outreach

§  Review calling outcome data template after each shift

§  Follow-up with Health Facilitators to ensure excellent quality of the calls

§  Regular report to clients and manager

§  Compile and track data for project on an ongoing basis

§  Prepare progress reports for commissioners

§  Present information during commissioners’ monthly meetings

§  Reflect and document project process

§  Support project budget management

§  Process admin tasks (timesheet, expenses)

§  Team coordination and management

§  Participate in the evaluation of our programmes

2.      Disseminate and Communicate: Support the dissemination and communication activities associated with the health programme.

3.      Other duties: Support the development of new projects and any other reasonable duties as required by Community Links.

§ Graduated to degree level

Knowledge of public health and wellbeing issues specifically on adult screening and calling as an outreach strategy

§  Knowledge of EMIS system/Vision/SystmOne (GP practice’s software)

§  Knowledge of GDPR/Data protection/Confidentiality

Knowledge and/or experience of health services in London

§  Proven experience of project supervision

§  Data management skills and experience

Experience working with Microsoft 365 - especially Excel, Word and Outlook - and information sharing in line with data protection requirements.

§  Effective communicator, both written and verbally                                                  

§  Excellent inter-personal skills and ability to develop and sustain relationships at all levels

§  Ability to work both collaboratively and independently

§  Multitasker

§  Flexible, adaptable, hard working                                                                          

Effective team worker

§  Identify with and work to take forward Catch22 mission and values

§  Awareness of and commitment to Equality & Diversity

§  Willing to travel and work flexibly

Desire to develop and undertake training as required

Read the full Job Description here

Job title: Project Officer

Place of work: London Borough of Newham – remote and office working

Hours of work: 37 hours (may involve some evening and weekend work)

Salary/Grade: £27,000 per annum

Reports to: Health Programme Manager 

Level of screening: Application, Interview, References, Enhanced DBS

Closing date: 29th April 2022 17:00 hours

This post will be based at our offices in E16 4HQ with a mixture of remote and office working and may involve some evening and weekend work.

All offers of employment are subject to satisfactory references and an enhanced DBS check, which is a standard Community Links policy applicable to this post. There is a probationary period of six months.  Evidence of right to work in the UK will be checked upon appointment. 

Salaries are paid directly into employees’ bank accounts at monthly intervals, payment being made on the 23rd of each month.

An annual appraisal will be conducted to set out particular goals for the year which will determine the success of this role.

Benefits

• 28 days annual leave + bank holidays, rising to 33 days with service (pro-rata)

• Pension scheme with matching contributions of up to 4%

See more benefits of working at Catch22 here 

Flexibility

This job description is intended to provide a broad outline of the main duties and responsibilities.  The post holder will need to be flexible in developing the role in conjunction with their line manager.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

The post holder will be homebased and responsible for the coordination and delivery of the Catch22 Housing Intervention Project – known locally as “CHIP” - which celebrates it's 10th operational year in 2022!. Working in close partnership with the Housing Associations who commission the service, local and Catch22 stakeholders, you will be responsible for developing, allocating and delivering a range of support packages for vulnerable families and individuals who are at risk of becoming homeless – as well as evidencing impact internally and externally.

You will line manage the project worker, administrator, and work with the East Service Manager.  You will ensure case information is appropriately recorded, take the lead in impact and outcomes reporting, and you will represent the service in a range of forums.

Full Job Description & Person Specification

Essential

Level 4 or equivalent qualification in a related field, or equivalent and demonstrable experience

Desirable 

Qualification in a relevant discipline such as youth, families or community work.

Completed a Level 2 or above safeguarding certificate in the last 3 years.

See Full Job Description & Person Specification for more details on the qualifications, knowledge and experience required for this role.

Full Job Description & Person Specification

• Salary:  Grade F Zone 3 from £21,907.26 FTE per annum
• Hours:  30 hours per week and these hours may include occasional evening and weekend work where necessary to meet the requirements of the service. 
• Travel: There will be significant travel across North Essex, and occasional travel across East Anglia and to London.
• Contract: Fixed Term until 30th March 2023 (subject to funding renewal)

The successful post holder will be subject to:-

An Enhanced DBS check (child and adult workforce)

Awareness of and a commitment to Equality & Diversity

Willing to travel and work flexible hours, including evening and weekend, as required by the service

A full driving license with access to a car and suitable business insurance (to cover travel with young people)

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

The Catch22 Employability division provides skills and employability provision on a range of programmes, both public and corporate funded. We pride ourselves on supporting the most disadvantaged in society to improve their prospects resulting in improved social mobility and sustainable positive change.

• To be responsible for a portfolio of Catch22 contracts within the Employability Division.
• To provide strategic oversight and management of Catch22’s vision, aims and objectives alongside those of the customer/commissioner.
• To support the Employability Director in the development and delivery of a growth plan appropriate to the opportunities and potential presented by their area of business.
• Through monitoring and management, to be accountable for the delivery of high quality, cost effective services in line with commissioner and organisational requirements.
• To implement Catch22 evidence based performance improvement systems and processes in order to continuously improve the efficiency and effectiveness of service delivery and organisational performance and ensure compliance with contractual requirements and standards.
• To ensure that effective performance and impact monitoring and management information systems are in place to support both contract compliance and organisational reporting requirements.
• To ensure that contractual and operational risks are effectively and transparently assessed and managed.
• To maximise the performance and contribution of staff in meeting set objectives through staff supervision, performance management, appraisal, training, consultation and service/team meetings.
• To assist the SLT in developing systems to ensure effective service delivery within an equal opportunities framework and promote anti discriminatory practice in all aspects of the work.
• To collaborate with service users to ensure that they are involved in co-creating the service so that it addresses their priorities and needs.
• To ensure that your professional awareness of best practice and service innovation is maintained and shared with all staff.
• To act as an ambassador for Catch22 upholding and promoting our organisational values
• Ensure that all staff maintain high standards of professional performance at all times through adherence to the Catch22 policies and procedural frameworks.
• Ensure that disciplinary, complaints and grievance procedures are appropriately managed, including the undertaking of investigations and the conducting of disciplinary interviews when required.
• To sustain positive working relationships with Catch22 corporate services, including Business Development, Finance and Comms / Marketing to ensure effective joint working and collaboration.
• Annual agreement and review of targets, competencies and personal development plans for all supervised staff in line with Catch22’s PEF Process.
• To attend networking events as and when required.
• To ensure that Catch22 environmental and health and safety risk assessments are completed and reviewed timely on each site.
• To ensure all safeguarding concerns are managed in accordance with organisational and establishment policies and agreements and that records and monitored and maintained providing information to Catch22 as part of annual reports.
• Ensure consistent and effective implementation of Catch22’s Equal Opportunities & Diversity policy and procedures across each site.
• Positively promote an environment within Catch22 which respects and values the diversity of both staff and service users.
• To deliver organic growth from the service and funding base for which they have management responsibility – developing and maintaining local commissioner and stakeholder relationships and networks and ensuring that opportunities for Catch22 to grow are encouraged, promoted and acted upon.
• To inform and deliver a service-based development and growth plan as a part of a wider growth strategy, to manage and maximise the key relationships for which the post holder is responsible and the key opportunities it is agreed they will lead on.
• To ensure positive relationships and intelligence sharing with existing commissioners – acting to encourage growth opportunities and to ensure that Catch22 benefits from those.
• To identify opportunities to promote the work and achievements of Catch22 and its Service Users and progress these in consultation with the relevant media advisors in accordance with organisational policy.
• To recruit, coach, develop, motivate and manage the post holder’s direct reports in accordance with the Catch22 competencies and staffing policies and to ensure Catch22 Employment Policies are adhered to.
• To be accountable for the people management practices in their services, taking active steps to ensure that these reflect organisational policy and good practice, and that staff feedback is considered and acted upon where appropriate (e.g. Staff Surveys).

View full job description here: Assistant Director JD

A qualification in leadership and management (or working towards)

Salary: Dependent on experience

Contract: Full Time 37 hours per week.

Location:home based, however travel to national sites is required

Benefits:

• 28 days annual leave + bank holidays, rising to 33 days with service.
• Pension scheme with matching contributions of up to 4%
• Discounted shopping opportunities

See the benefits of working for Catch22 here.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.

In Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, veterans in custody, victim services, gangs work and youth justice.

Commissioned by Leicestershire Police and Crime Commissioner (PCC), Victim First is a free and confidential service available to all victims and witnesses of crime across Leicester, Leicestershire and Rutland. The service supports victims and witnesses to be resilient and in doing so are less likely to be re-victimised; empowered to cope and recover from crime and anti-social behaviour by timely and effective victim-centred support from local services, families and communities.

You will be providing support to victims of crime across Leicestershire, through a caseworker approach, becoming the primary named contact throughout the Victim’s journey.

You will also be accessing interventions that meet the different and complex needs of victims and motivating and supporting people to cope and recover from difficult events in their lives. The intensity and frequency of contact with your case load will be assessed to meet the individual risks and needs. Some meetings will take place out of the office, in people’s homes and the community by agreement.

As a Caseworker, your main accountabilities will include:

• Coordinating, monitoring, reviewing and delivering a joined up service for Victim First by becoming the primary named contact throughout the victim's journey.
• Building and sustaining high-quality relationships with victims through an offer of practical and emotional support that wins confidence and trust.
• Informing, consulting and empowering victims to feel supported through the delivery of an agreed and tailored package of support that meets specific risks and needs.
• Accessing interventions that meet the different and complex needs of victims.
• Motivating and supporting people to cope and recover from difficult events in their lives.

Click here for the Job Description

Qualification relevant to working with under supported people.

To be successful as a Caseworker, you will need:

• Experience of working with highly vulnerable people
• Listening and Communication Skills
• The ability to work with a variety of data management systems and information sources, maintaining coordination of progress with individual cases within a high volume service.
• To contribute to on-going assessments of the support needs of people and to provide appropriate advice and support to them.
• The ability to demonstrate professional empathy with those suffering discrimination and disadvantage

Salary: £21,000 per annum

Caseworkers will need to be available to work between 9am to 6pm Monday to Saturday and 9am to 8pm on Wednesdays. There is shift based rota.

This role is subject to an enhanced Disclosure and Barring Service (DBS) Check and Enhanced Police Vetting.

The Benefits of Working with Catch22: 

• Permanent contract, working 37.5 hours per week from our offices in Leicester
• Flexible working options available, with ad hoc homeworking possible and flexible working requests met with a willingness to approve where service delivery allows
• 28 days annual leave plus bank holidays, increasing to 33 days plus bank holidays after 5 years
• Enhanced workplace pension with 4% employer contribution
• Discounts for over 1,400 retailers and gym memberships
• Life insurance x3 salary
• Enhanced maternity, paternity and adoption pay
• Access to health and wellbeing benefits, including GP helpline, reimbursed eye tests, and a cycle to work scheme

   

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

We are looking for an experienced Recruiter to join our People team. 

Catch22 is a social business with the heart of a charity and the mindset of a business, and we’re on a mission to build stronger communities and empower young people and families through social action, rehabilitation services, justice reform, and education. We exist to ensure that these public services are accessible to everyone, as we help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our ‘3Ps’.

Our team is made up of over 1,500 people operating across over 100 services, and every single person means a lot to us. We’re a diverse bunch, we reflect the communities we work in, and we really do believe that diversity makes us stronger. Our values reflect our approach and are embedded in all we do; we’re compassionate, we empower others, we’re collaborative, and we’re curious.

We are seeking an experienced Recruiter to join our People team and support the delivery of a high quality and inclusive recruitment service that enables Catch22 to attract, engage and onboard high calibre talent, who share our values and are committed to achieving our vision.

You’ll be responsible for providing advice, coaching and support to managers, on sourcing strategies and best practice recruitment and selection techniques, including shortlisting, interviews, making an offer, onboarding and pre-employment checks.

You’ll also support hiring managers by undertaking screening activities such as CV sifting, long listing, initial telephone / video interviews and sitting on interview panels.

With excellent project management and in-house recruiter experience in the charity / public sector, you’ll be used to working a volume, managing multiple campaigns for diverse roles.  You’ll have experience of using a variety of sourcing techniques such as direct sourcing and social media.

Educated to degree level (or equivalent professional experience), the role requires excellent communication and relationship building skills.  The ability to understand hiring manager needs and build trust is essential. 

If you meet these criteria and share a passion for the work we do, we’d be excited to hear from you.

Click here to see the full job description.

• Salary in the region of £28,000, depending on experience
• Fixed term 12-month contract (with possibility of extension), working 37 hours per week
• Flexible working arrangements, with the option to either work from home or work from our offices in London and flexibility with structuring work around personal commitments
• 28 days annual leave plus bank holidays
• Enhanced workplace pension with 4% employer contribution
• Discounts for over 1,400 retailers and gym memberships
• Life insurance x3 salary
• Enhanced maternity and adoption pay
• Access to health and wellbeing benefits, including GP helpline, reimbursed eye tests, and a cycle to work scheme

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

We are looking for an experienced Talent Acquisition Partner to join our People team.

Catch22 is a social business with the heart of a charity and the mindset of a business, and we’re on a mission to build stronger communities and empower young people and families through social action, rehabilitation services, justice reform, and education. We exist to ensure that these public services are accessible to everyone, as we help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our ‘3Ps’.

Our team is made up of over 1,500 people operating across over 100 services, and every single person means a lot to us. We’re a diverse bunch, we reflect the communities we work in, and we really do believe that diversity makes us stronger. Our values reflect our approach and are embedded in all we do; we’re compassionate, we empower others, we’re collaborative, and we’re curious.

We are seeking an experienced Talent Acquisition Partner to lead the development and delivery of a high quality and inclusive recruitment service that enables Catch22 to attract, engage and onboard high calibre talent, who share our values and are committed to achieving our vision.

You’ll take a lead role in the development and delivery of our recruitment strategy, including building, promoting and safeguarding our employer brand and Employee Value Proposition.

You’ll need to be flexible and agile in your approach, with significant in-house recruiter experience in the charity / public sector.  Providing excellent candidate and hiring manager experience, you’ll need to use your expert and sector level knowledge to implement innovative recruitment solutions.

Educated to degree level (or equivalent professional experience), the role requires excellent communication and relationship building skills.   The ability to understand hiring manager needs and build trust is essential.  A creative mindset, problem solving and the ability to analyse data and produce management reports is a must.

If you meet these criteria and share a passion for the work we do, we’d be excited to hear from you.

Click here to see the full job description.

• Salary in the region of £35,000, depending on experience
• Fixed term 12-month contract (maternity cover), working 37 hours per week
• Flexible working arrangements, with the option to either work from home or work from our offices in London and flexibility with structuring work around personal commitments
• 28 days annual leave plus bank holidays
• Enhanced workplace pension with 4% employer contribution
• Discounts for over 1,400 retailers and gym memberships
• Life insurance x3 salary
• Enhanced maternity and adoption pay
• Access to health and wellbeing benefits, including GP helpline, reimbursed eye tests, and a cycle to work scheme

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Community Links is a hub tackling health and social inequality in East London and beyond. We work alongside the community helping people of all ages reach their full potential. We take our local knowledge of what works to influence national decision making.We are proud to be part of Catch22.

Our Mission is to work towards a world where your potential is not limited by your health or social circumstances.

Our Vision is to believe that everyone can thrive if they have 3 basic things: good people around them, a good place to live and a purpose in life. We call these our 3Ps.

In Healthwe have been commissioned by NHS England and different Cancer Alliances to deliver national cancer screening and early detection programmes in the community along with different screening take-up breast, bowel and cervical screening calling projects across London. 

Community Links are proud to be part of the Catch22 Group

We are looking for an experienced Project Officer to cover one of our colleagues during her maternity leave. You will be part of a multilingual team of Project Officers and Health Facilitators who are passionate for saving lives by encouraging patients to participate in the main 3 adult screening programmes. 

1.      Project management: preparing project plans including monitoring and reporting mechanisms, meeting targets within time and cost constraints, reporting to funders, supporting and managing a team of project support officers and sessional staff. The specific duties in project management includes:

§  Set up initial project process

§  Participate in the recruitment process of Health Facilitators

§  Train and support Project Support Officers

§  Liaise and coordinate with GPs, NHS, Screening Units and other commissioners

§  Create internal documents for the follow up of practices across London to get their sign in for our different projects

§  Develop/trial and run searches on practices’ IT system (EMIS/SystmOne/Vision)

§  Download/prepare and allocate patients’ data to Health Facilitators

§  Schedule and coordinate sessional staff to carry out telephone outreach

§  Review calling outcome data template after each shift

§  Follow-up with Health Facilitators to ensure excellent quality of the calls

§  Regular report to clients and manager

§  Compile and track data for project on an ongoing basis

§  Prepare progress reports for commissioners

§  Present information during commissioners’ monthly meetings

§  Reflect and document project process

§  Support project budget management

§  Process admin tasks (timesheet, expenses)

§  Team coordination and management

§  Participate in the evaluation of our programmes

2.      Disseminate and Communicate: Support the dissemination and communication activities associated with the health programme.

3.      Other duties: Support the development of new projects and any other reasonable duties as required by Community Links.

§ Graduated to degree level

Knowledge of public health and wellbeing issues specifically on adult screening and calling as an outreach strategy

§  Knowledge of EMIS system/Vision/SystmOne (GP practice’s software)

§  Knowledge of GDPR/Data protection/Confidentiality

Knowledge and/or experience of health services in London

§  Proven experience of project supervision

§  Data management skills and experience

Experience working with Microsoft 365 - especially Excel, Word and Outlook - and information sharing in line with data protection requirements.

§  Effective communicator, both written and verbally                                                  

§  Excellent inter-personal skills and ability to develop and sustain relationships at all levels

§  Ability to work both collaboratively and independently

§  Multitasker

§  Flexible, adaptable, hard working                                                                          

Effective team worker

§  Identify with and work to take forward Catch22 mission and values

§  Awareness of and commitment to Equality & Diversity

§  Willing to travel and work flexibly

Desire to develop and undertake training as required

Read the full Job Description here

Job title: Project Officer

Place of work: London Borough of Newham – remote and office working

Hours of work: 37 hours (may involve some evening and weekend work)

Salary/Grade: £27,000 per annum

Reports to: Health Programme Manager 

Level of screening: Application, Interview, References, Enhanced DBS

This post will be based at our offices in E16 4HQ with a mixture of remote and office working and may involve some evening and weekend work.

All offers of employment are subject to satisfactory references and an enhanced DBS check, which is a standard Community Links policy applicable to this post. There is a probationary period of six months.  Evidence of right to work in the UK will be checked upon appointment. 

Salaries are paid directly into employees’ bank accounts at monthly intervals, payment being made on the 23rd of each month.

An annual appraisal will be conducted to set out particular goals for the year which will determine the success of this role.

Benefits

• 28 days annual leave + bank holidays, rising to 33 days with service (pro-rata)

• Pension scheme with matching contributions of up to 4%

See more benefits of working at Catch22 here 

Flexibility

This job description is intended to provide a broad outline of the main duties and responsibilities.  The post holder will need to be flexible in developing the role in conjunction with their line manager.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

A forward looking social business, Catch22 has more than 200 years’ experience of providing public services that help people turn their lives around. We work with troubled and vulnerable people, helping them to steer clear of crime or substance misuse, do the best they can in education or employment and play a full part in their family or community. Our vision is a strong society where everyone has a good place to live, a purpose and good people around them, no matter what their background.

Our Catch22 College is the collective name for 7 sites we have across the country delivering academic and vocational training programmes for young people aged 16+ who, for whatever reason, are not suited to a mainstream college setting. Our  College Site, like our all our other College sites, provides learners with a highly supportive environment where they have access to opportunities to build up their confidence and self belief, and to gain new skills and experiences that will help them to achieve their goals in life. We exist to help our learners find their future.

Click here for Job Description

Click here for person spec

Contract: Full-Time - Fixed Term until 31st Jul 2022

Hours per week: 37

Salary:up to £30,000 per annum

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

ABOUT CATCH22

Catch22 is a social business, a not for profit business with a social mission. For over 200 years we have designed and delivered services that build resilience and aspiration in people and communities. We work across 5 main hubs; justice, education, vocational training and employability, young people and families and the National Citizen Service.

Sitting within Catch22’s Communications Team, and working closely with our People Team, you will lead the delivery of Catch22’s internal communications plan.

You will work with staff across our 6 hubs and with our corporate colleagues, to make the best use of existing platforms, and explore other opportunities to communicate effectively across the organisation.

You’ll play a leading role in delivering our internal staff conference, as well as our ongoing series of webinars and Q&A sessions designed to share information and learning amongst staff.

You’ll support the communications team in ensuing the Catch22 intranet is up to date and relevant.

You will also regularly seek feedback from staff on their views of internal communications, as well as collect data, to determine what works and what doesn't when it comes to internal communications.

You will also chair our internal communications working group, comprising staff representatives from across Catch22.

For full job description please click here

We' re looking for an enthusiastic and creative individual who:

• Has a good knowledge of internal communications platforms, including SharePoint
• Has experience of communicating effectively with internal audiences in an organisations
• Is able to write compelling copy for communications materials
• Has strong at written and oral communication skills and is comfortable presenting to internal audiences
• Is able to multi-task

Our values of collaboration, curiosity, empowerment and compassion are at the heart of what we do - and we're looking for someone whose shares those values. 

Contract:Full Time (37 hours) – 1 year fixed-term contract (potential to be extended)

Salary: £28,000 - £30,000 per annum 

Benefits:

• 28 days annual leave + bank holidays
• Pension scheme with matching contributions of up to 4%
• Discounted shopping opportunities

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Where you fit in

To oversee the day-to-day operation of provision for learners with special educational needs (SEN) and to provide professional guidance in the area of SEN in order to secure high quality teaching and the effective use of resources to bring about improved standards of achievement of all learners.

To act as a key point of contact for staff in relation to the provision, planning and funding of support for learners with SEN.

For the National Citizens Service (NCS)  you will support the regional teams with any young people that have SEND requirements, this might be in the form of adjusting NCS programme curriculum, training the NCS staff in SEND awareness and offering professional advice and expertise to ensure that NCS programmes are inclusive.

Main Duties & Accountabilities

Strategic direction and development of SEN provision

·         Overseeing the day-to-day operation of that policy with the aim of raising SEN pupil achievement

·         Ensure that EHCP’s are in place.

·         You may be required to attend multi agency meetings, CAF’s and Annual Reviews

• Support on the completion of Education, Health and Care Plans (EHCPs) and the securing of higher needs funding to meet identified needs
• Work with senior colleagues to ensure that the service meets its responsibilities under the Equalities Act (2010) with regard to reasonable adjustments and access arrangements
• Ensure that service policies, procedures and practices relating to SEN are adhered to
• In partnership with senior colleagues, monitor and evaluate the quality of teaching and learning
• Help colleagues to evaluate the impact of their teaching on learners.
• Ensure continuity and progression through the analysis of learner performance data, the assessment of progress and support for teaching staff with target setting
• Work with teaching colleagues to support coherence and consistency in curriculum progression in Colleges and NCS Curriculum,
• Liaise with external agencies, commissioners and other stake holders to communicate strategy and progress in relation to SEN particularly in preparation for Ofsted
• Ensure that the service keeps the records of all learners with SEN up-to-date
• Liaise with the designated safeguarding lead where there are issues relating to a learner with SEN
• Advise on the deployment of the service’s delegated budget and other resources to meet learners’ needs effectively.

• Design and deliver a SEND training plan for staff across college and NCS regions.

Recording and Assessment

• Work with colleagues to identify and set challenging targets for raising achievement among pupils with SEN
• Ensure that robust tracking systems are in place to collect and interpret specific pupil level assessment data, allowing the service to identify ‘value added’ resulting from teaching and intervention strategies
• Set up and manage systems for screening learners at ‘point of entry’, identifying, assessing and reviewing provision
• Attend review meetings, parent consultations and other meetings relating to provision for SEN

·         To undertake any other duties that can be reasonably expected of you within your job grade

What does good look like for this role?

·         SEN students achieving in line with national averages

·         SEN students progressing in line with their peers

·         Services not incurring costs from supporting SEN students as packages have been appropriately costed

·         Staff confident to deliver curriculum to SEN students due to training and support received

·         All Colleges able to demonstrate provision for SEN meeting EIF guidelines

Organisational Relationships

·         To report to the Assistant Director of Catch22 Colleges and working closely with the Quality Manager.  To undertake regional and national travel relating to the delivery of training for colleagues, attendance at relevant CPD events and liaison with colleagues on issues relating to SEN strategy and practice

·         To ensure that you read, are familiar with and follow all of Catch22’s policies and procedures and ensure that you update yourself with any new or amended policies or procedures as and when necessary

·         To act as an ambassador for Catch22, upholding and promoting our corporate values and to communicate possible opportunities for Catch22 service growth to line manager

·         To undertake internal and external training as agreed with line manager and show commitment towards continuing professional development

·         To support and act as a mentor for College staff undertaking the SEN Assistants Award

Qualifications

Educational degree

Evidence of continuous INSET with particular reference to Special Educational Needs (SEN)

Qualified Teaching Status (QTS) or a similar qualification

Knowledge

Knowledge of the SEN code of conduct and its practical application

Awareness of behaviour management techniques for groups and individuals

Knowing curriculum and pedagogical issues related to extending learner performance and achievement

School improvement principles and strategies for service improvement planning, monitoring and review

Good understanding of principles of project management including planning, monitoring, review and evaluation

DESIRABLE

Understanding of models of evidence and practitioner methodologies related to education.

Understanding of the NCS Programme.

Experience

Working with young people who have challenging behaviour in a classroom setting

Excellent administrative and communication skills are required in this role

Working alongside colleagues in the development of teaching and learning

Training professional audiences

Setting targets and monitoring, evaluating and recording progress

Skills & Abilities

Ability to emphasize with the difficulties of SEN leaners in engaging with the curriculum

Capability to manage the co-ordination of learning support assistants

Good communication and presentation skills

DESIRABLE

Ability to motivate others

Understanding of the broader education context relating to SEN and Government initiatives to raise achievement

Other

Share Catch22 values

Awareness of and commitment to Equality & Diversity

Willing to travel and work flexibly

Desire to develop and undertake training as required

For full Job Description & Person Specification click here.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We’ve been a charity for 200 years, and today we continue to make a difference to people’s lives by designing and delivering quality public services. We work with prison leavers to reduce violence, we provide education to enable young people to succeed, and we support the young people experiencing crisis who need us.

But we don’t stop there. Our vision is to fix the complex web that can trap and disempower those it was set up to help. Our emphasis on public service reform is about investing in new structures and programmes that will change the system for good.

Our team is made up of over 1,700 people from all over the country, and every single person means a lot to us. We’re a diverse bunch, we reflect the communities we work in, and we really do believe that diversity makes us stronger. Our London office is home to our Leadership and Corporate team, and is an entrepreneurial, energetic, and passionate base with a fun but hardworking culture. This office also serves as a base for colleagues who work remotely.

Where you fit in

As a Senior Development Manager (Public Sector), you will be integral to Catch22’s work with public sector commissioners: you will build new public service delivery propositions using your relationship-building and sales skills. This role is central to Catch22’s Development Team’s ambitious plans for finding large-scale public sector opportunities that align to our reform mission and our goal to build resilience and aspiration in people and communities.

Reporting to the Business Development Director, you will be joining an entrepreneurial, energetic and passionate unit with a fun but hardworking culture, all relentlessly committed to Catch22’s core mission and purpose. You will be bringing in-depth knowledge or interest in one or more of our areas of policy focus (children’s services, employment, justice and education). Public sector income is our main source of funding; you will be key in helping us to deliver on ambitious goals to reach more people and increase the scale of our impact.

You will have autonomy over sourcing and securing large-scale strategic opportunities in public services and will play a major role in Catch22’s overall development objectives. Most of the time you will be expected to operate under your own initiative and curiosity, researching and identifying prospects, building solid proposals, and convincing public sector commissioners with expert insights and belief in the work that we do. Relationships will be at the centre of what you do, and getting alongside, impressing and persuading people will be key to your and our collective success. A Development Coordinator will report to you and support with market research, proposal writing & development and general project management.

The Development Team as a whole is the engine room of Catch22’s mission and business plan. It also consists of the Partnerships and Communications and Marketing units and collectively seeks to grow our reach, influence, impact and secure funds that allow us to change peoples’ lives for the better. If you are intrinsically motivated by impact, have the skills, but more than anything, you are creative, entrepreneurial and passionate, please read on.

Main Duties and Accountabilities

Lead the way in securing significant public sector opportunities for Catch22

You’ll be bringing a contact book with you but also invest effort in researching and approaching public commissioners that share our vision for transforming communities. An agile networker, you will know how to land the big meetings and to prepare for and execute them. You will be amazing at building relationships from scratch and attuning to commissioner requirements that match to what our beneficiaries need and our organisational strategy. You will bring the big ideas with energy and passion. There will be few constraints to your ambition, but you will also be expected to perform to high standards at all times and to deliver results.

Build a pipeline of public sector opportunities

Your aim will be to build a pipeline of new opportunities across our key public sector hubs (justice, employability, children’s services and education) and convert 2-3 large tenders into real projects, every year. You will have deep knowledge of one or more of our service areas, enabling you to operate at senior levels and persuade public sector commissioners that Catch22 is the right partner for them. You will also be prepared to do some of the heavy lifting in bringing together fully costed proposals and funding pitches that win people over. An entrepreneurial spirit and commercial literacy are a must.

Design innovative delivery programmes and write persuasive proposals

You will have free rein in building effective responses to commissioning intentions, working with our Operations experts and aligning to their unique skills. This will involve running design workshops, working alongside expert partners and Catch22 operational hubs. You will write strong, impactful proposals and deftly present your pitch to commissioner panels. You will produce quality output every time: you are motivated by the win.

Champion Catch22 and our work on every occasion

You will keep your ears closely to the ground and watch government policy developments in our key areas of work, always on the look out for new opportunities. You will work collaboratively with the Communications unit to amplify our interests and generate new public sector leads, making sure our messaging is in line with the work we do, and that all events and engagement work is targeted at the right stakeholders. You will be happy and proud to project Catch22’s work through your networks.

Nurture relationships and look for opportunities to build in existing accounts

You will be skilful in cross-selling Catch22’s skills and expertise in existing accounts, recognising that current funders might be interested in the range and depth of our skills and experience. You’ll be on the look out for ways to build on existing relationships, and will always have an eye on the needs of the people we support and build strong rapport with funders who want to back our work.

Grow your internal relationships and take Catch22 forward

Behave like this is your organisation and to take control of your and our collective success. To do so, you’ll need to build strong relationships and make it your business to know what is happening across the organisation and spot opportunities for collaboration.

What does good look like for this role?

You will be working in Business Development and with the wider Development Team to hit our income targets. You’ll be generating new leads, developing strong relationships, designing new services and, once funding is secured, handing over to operations.

About You

• You are engaging and build solid relationships. A master communicator adept at expressing complex ideas simply and telling compelling stories. You listen well, and find ways to build rapport with others quickly.
• You can think strategically and know how to connect to the essence of what Catch22 does. You understand what we are trying to achieve and how this might fit with the intentions of specific public sector commissioners.
• You’re exceptionally well-organised. You can keep on top of a shifting set of projects and opportunities and bounce back quickly at times of high stress and from inevitable setbacks. You can project manage not just the work, but the people involved to keep energy levels and momentum up.
• You can think big and challenge ideas. You understand social outcomes and have a deep understanding of one or more of the policy environments in which we operate (education, justice, children’s services and employability), and can balance up commercial risk and reward. You can apply business-minded thinking to helping us achieve our goals.
• You can write, pitch and present brilliantly and are confident flying solo. You know how to summarise complex information succinctly, and how to get into the mindset of the audience to pitch it in the right way.
• You’re not afraid of working hard in pursuit of a big vision. You have resilience, dedication and a keen interest in the sectors we’re working in – and you read around the subject in order to remain sharp in the pitch.

Organisational Relationships

• Report to the Assistant Director of Business Development and contribute to the delivery of Catch22’s Business Plan.
• Work closely with the Head of Partnerships, Chief Development Officer and Business Development Director to identify future funders and partners, sharing your insights across the team.
• Build strong relationship with other Chief Officer Group functions, especially Operations in order to understand our operational hubs and markets and develop quality proposals.
• Establish a key working relationship with corporate and operational colleagues and corporate services (such as finance) that you will be reliant on to do your job well.
• Liaise with external stakeholders, especially prospective and current commissioners and partners.

Please click here to view the full Job Description

QUALIFICATION

Essential

• Strong command of English & Maths
• A relevant degree or apprenticeship equivalent

Desirable

• Qualified to higher management qualification
• A project management and/or accountancy certificate

KNOWLEDGE

Essential

• Knowledge of one or more of Catch22’s policy interest areas (education, employability, justice and children’s services
• Understanding of public sector government funding
• Understanding of business development/fundraising cycle – generating leads, pipeline development and conversion

Desirable

• Understanding of social investment models
• Understanding of corporate social responsibility and social enterprise sector

EXPERIENCE

Essential

• Experience of building complex partnerships with multiple external partners
• Management of full life cycle of a project
• Experience of managing multiple projects at once and skilfully balancing priorities under time pressures
• Secured funding above six figures
• Experience of business development

Desirable

• Built partnerships within the corporate social responsibility/ philanthropy sector
• Experience of capital investment projects
• Experience in marketing/sale

SKILLS AND ABILITY

Essential

• Strong interpersonal skills – good relationship builder
• Project management skills – ability to manage a project from beginning to end, from the earliest idea of what a new service will be, all the way through to signing contract/ grant agreement with partners
• Excellent written and verbal communication skills – ability to write compelling proposals and present engagingly
• Strong skills in basic Microsoft suite: Word, PowerPoint, Excel
• Ability to manage multiple and competing priorities simultaneously
• Research skills, to understand potential funders and their priorities
• Strategic thinking around marketplaces, audiences, organisations and stakeholders to effectively engage with

Desirable

• Ability to proofread and edit documents quickly
• Ability to use other software/tools to build presentations/proposals
• Ability to write blogs/articles

OTHER

Essential

• Shares Catch22 values
• Awareness of and commitment to Equality & Diversity
• Willing to travel and work flexibly
• Desire to develop and undertake training as required

The Package

• Salary Zone 1 Grade I (up to £45,000 per annum), dependent on experience
• Permanent contract, working 37 hours per week
• 28 days annual leave plus bank holidays, increasing to 33 days plus bank holidays after 5 years
• Enhanced workplace pension with 4% employer contribution
• Discounts for over 1,400 retailers and gym memberships
• Life insurance x3 salary
• Enhanced maternity and adoption pay
• Access to health and wellbeing benefits, including GP helpline, reimbursed eye tests, and a cycle to work scheme

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is a social business with the heart of a charity and the mindset of a business, and we’re on a mission to build stronger communities and empower young people and families through social action, rehabilitation services, justice reform, and education. We exist to ensure that these public services are accessible to everyone, as we help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our ‘3Ps’.

Our Young People & Families (YP&F) Hub delivers a wide range of integrated support services designed to help resolve complex difficulties experienced by young people and their families/carers.

Support is provided to people who find themselves in a range of circumstances; they may be missing from home or have emotional, housing or substance misuse issues. We also support families where parents/carers are experiencing domestic abuse, substance misuse, emotional issues, homelessness or unemployment. Whatever the situation, we work alongside young people and their carers to find a way of stabilising their lives.

Reporting to the Assistant Director Young People and Families, as a Senior Service Manager you’ll take responsibility for the strategic development and operational management of our Substance Misuse Services – currently Hampshire 247, Surrey YPSMS, Merton Risk & Resilience and Wandsworth Young People’s Health Service.

Duties and accountabilities are split into two core areas:

• Management and development of Substance Misuse service delivery,  including direct management and coordination ensuring high performance that improves outcomes for children and young people
• Supporting implementation of the YPF growth strategy

Click for full job description

•  A proven track record of developing and managing projects in the public, private or voluntary sectors.
• Extensive experience of working with young people (11 – 25 years) and their families, identified as vulnerable or as having complex needs preferably within a community substance misuse setting.
• Substantial experience of working in a multi-agency environment and the proven ability to develop effective working relationships with other professionals/organisations.
• Excellent written and verbal communication skills
• A professional qualification in a relevant discipline such as youth, community, substance misuse or management or demonstrable equivalent experience.
• Due to the nature of this role, the successful applicant will be subject to an enhanced DBS check

Salary:   Between £40,000 and £45,000, dependent on experience

Contract: Permanent contract, working 37 hours per week

• Flexible working options available
• 28 days annual leave plus bank holidays, increasing to 33 days plus bank holidays after 5 years
• Enhanced workplace pension with 4% employer contribution
• Discounts for over 1,400 retailers and gym memberships
• Life insurance x3 salary
• Enhanced maternity, paternity and adoption pay
• Access to health and wellbeing benefits, including GP helpline, reimbursed eye tests, and a cycle to work scheme

More About Us

 Our team is made up of over 1,500 people operating across over 100 services, and every single person means a lot to us. We’re a diverse bunch, we reflect the communities we work in, and we really do believe that diversity makes us stronger. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Our values reflect our approach and are embedded in all we do; we’re compassionate, we empower others, we’re collaborative, and we’re curious.

PLEASE NOTE: By clicking apply on this site, you will automatically be redirected to the Catch22 website, where you will be required to complete an online application.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Young Peoples Health (YPH) service is for young people aged 11 to 18 years. The aim of the service is to provide structured psychological interventions to young people who are using drugs and/or alcohol to manage their difficulties as well as to support any young person who is suffering from emotional health difficulties below the CAMHS threshold. The aim of the service is to enable young people to make informed choices and to help them move towards better emotional health as well as enabling them to engage with life in a more positive manner. By offering a safe and non-judgmental arena young people will be able to explore, share and work on their worries and concerns with a professional therapist and be better placed to move into improved psychological health.

Main Duties & Accountabilities:

·         To provide structured counselling services on behalf of Catch 22 in accordance with professional ethics, national standards and guidelines and within the remit of the service contract.

·                To ensure all aspect of service delivery conforms to the policies and procedures of Catch 22 and the service contract.

·                To maintain a high level of standards at all times.

·                To attend appropriate training as required at all times.

·                To support the Service in the review and development of treatment services across a range of community settings and schools.

·                To promote Catch 22 services in schools and in the community and assist in the production and distribution of information, advice and publicity materials.

·                To ensure that all client records are correctly maintained and stored

·                To record client details on Database, within one week of seeing client and keeping records updated.

·                To maintain and submit monthly statistical data of client information to the Service in the required formats and within the required timescales.

·                To ensure that Catch 22’s Equal Opportunity’s policy is implemented in all aspects of service delivery.

·                To keep abreast of local and national development which are pertinent to the treatment service.

·                To carry out instructions relating to role of counsellor, as directed by the Service Manager/Senior Therapist.

·                Attend monthly line management one to one supervision with the Service Manager.

·                Attend monthly group supervision and monthly one to one supervision with the Senior Therapist.

Organisational Relationships

·         To make sure that you read, are familiar with, and follow all Catch 22 policies and procedures. You are expected to look at Catch 22’s Facebook/Yammer at least once a week to update yourself with any new or amended policies or procedures

·         To develop and sustain positive working relationships with all internal directorates, to ensure positive information and communication channels relevant to the smooth running of existing services and support the development of new business and/or current business growth.

·         To act as an ambassador for Catch 22, upholding and promoting our corporate values

 ·         To undertake any other duties which can be reasonably expected of you within the level of your job

What does good look like for this role?

·       Service is delivered in line with contract requirements and all targets are met.

·       Service is delivered safely and risks/areas of underperformance are identified and managed appropriately.

·       YPH outcomes are achieved.

·       Service users have a positive experience and achieve their goals.

Catch22 is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice will be followed and pre-employment background checks will be undertaken before any appointment is confirmed. The post is subject to an enhanced DBS check.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

For full job description please click here.

Person Specification

QUALIFICATIONS

.    Counselling/psychotherapy qualification

.    Training and/or experience  in CBT

.    Training and/or experience of working in a brief intervention therapeutic model.

KNOWLEDGE AND EXPERIENCE

.      Knowledge and experience of issues facing young people, particularly in relation to potential family/placement breakdown.

.      Experience of working eclectically to meet the individual needs of the young person.

.      A minimum of two years working with young people within community settings.

.     Good understanding of the effects and harms of substances on young people.

.      Experience of multi agency working

.   Knowledge and experience of monitoring and evaluation of work undertaken

.   Familiarity with the work of statutory and voluntary agencies involved with young       people in the community

.   Experience of working with young people using substances.

 SKILLS & ABILITIES

.      An understanding and commitment to equality of opportunity in service delivery, policy, and practice.

.      Ability to work as part of a team.

.      Ability to actively engage with young people and their families.

.      Ability to communicate effectively.

·       Excellent engagement skills, able to motivate and enthuse

·       Ability to develop and implement qualitative and quantitative monitoring and evaluation

·       Good organisational skills (for self and others).

·       To be able to use a range of intervention and engagement styles as appropriate

·       Work effectively in a team.

·       Manage conflicting demands.

·       To be able to adopt a flexible approach to all aspects of work.

·       Problem solving and a “can do” attitude.

·       Good ICT skills.

·       High attention to detail

Salary:   Hourly rate £15 per hour.

Contract: Sessional employment

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Sitting within Catch22’s Communications Team, you will manage the events and policy programme for a new employability programme within Catch22 which focuses on supporting young people intro creative and digital careers. This is an exciting programme funded by TikTok and is set to support hundreds of young people who face barriers to work, into sustainable jobs.

The role will involve creating a comprehensive events plan for the programme – including recruitment events, employer engagement events and launch/graduation events - and leading on their delivery. Events will be a combination of in-person and online.

You will also lead on gathering policy insights from the programme, through planning and delivering a series of policy roundtables. Supported by Catch22’s Head of Policy and Public Affairs, you will ensure relevant policy makers and decision makers are involved in the roundtables, and capture key discussion points and recommendations in blog posts and articles as appropriate.  

You will work closely with the programme’s operational team to gather success stories and impact measures to feed into Catch22’s wider communications work around youth employment. This will include overseeing the production of written and video case studies.

Main duties and accountabilities:

• Plan the programme’s events programme, covering recruitment events, employer engagement events and policy roundtables
• Deliver an effective launch event for the programme – and graduation event for when participants have completed
• Ensure all events are planned effectively and that invites are sent out in a timely way, speakers receive briefings and joining details and attendees are logged on Salesforce
• Review events to determine what went well, what didn’t and implement improvements for future events
• Develop a strong knowledge of the youth employment policy context and feed learnings from the programme into Catch22’s wider policy work
• Working directly with internal and external colleagues to meet the needs of the organisation and build our expertise and impact
• Build a case study bank for the programme, ensuring there are strong written and video stories of participants
• Supporting the Director of Communications and Head of Policy with key insight and data to inform ahead of strategic meetings or media requests.
• Provide regular communications updates on the programme to the partner

This list is not exhaustive and other duties may be required within the scope of this role.

You should be:

• Able to form strong working relationships with Catch22 staff and the external partner
• Able to organise and plan events effectively, ensuring they are delivered to a high standard
• Able to grasp the aims of the programme quickly and talk authoritatively about its impact
• Able to apply the findings of the programme to the wider policy context and inform Catch22’s wider campaigning work on youth employment
• Able to work closely with the wider Catch22 communications team to maximise the impact of the programme
• Have a keen interest in the youth employment policy landscape
• Driven by the potential of this programme to create policy change

Please see the attached job description for a full list of requirements. 

Please view the full job description and person specification here:

https://c.smartrecruiters.com/sr-company-attachments-prod-dc5/5a74948ee4b0aff9e7ce8758/92415558-c0f8-402a-97a4-c8e05b549af6?r=s3-eu-central-1

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

The National Citizen Service (NCS) is a fantastic opportunity open to all 15 to 17-year-olds across England, providing them with skills and experiences that can’t be learnt in the classroom. We aim to support participants' personal and social development and help them develop the confidence, skills and attitudes they need to take on active roles in their communities and develop themselves for their own future.

Since 2010, 35,658 young people have taken part in Catch22 NCS programmes, dedicating over 460,000 hours to social action and community projects. Over 3000 dedicated members of Catch22 NCS staff helped make this happen.

*Please be aware we recruit in an ongoing process, once places are full we will close the job adds. We encourage you to apply as soon as possible to ensure you will be considered.*

We are looking for dynamic and passionate people to join our NCS team this summer as Wave Leaders. You will be an organised and confident person, able to engage and support up to 16 sessional staff and a cohort of up to 130 young people aged 15 to 17 through one or more intensive two week programme. This includes local skills workshops, social action activities and residential trips away from home.

This year the NCS Programme is two weeks and there is a possibility to work more than one.

Week 1: This week is delivered on a residential site on a full-time basis and takes place over five consecutive full-time days. The aim of the week is build positive relationships in the team, take young people outside their comfort zone through challenging activities and building on their personal and social development skills through a variety of engaging workshops focussed around employability, confidence, independent living etc.

Week 2: In week 2 young people take part in a minimum of thirty hours in making a difference in their local community. They get to utilise their new found skills by tackling a project that they are passionate about and can take ownership of whilst building a network of local organisations. NCS is dedicated to providing a platform where young people can speak up and be empowered to be active citizens. The programme may only last 2 weeks but the life skills that you can give to young people will set them up for a lifetime.

*Options to work more than one programme are available.

Earliest Wave Start Dates:
27th June 2022 – Heanor, Alfreton, Bakewell, Buxton, Glossop
4th July 2022 – Worksop, Chesterfield, Wellingborough
11th July 2022 – Belper, Ilkeston

With other Wave start dates available throughout late July and August.

* Once you are a staff member on our books you are first in line for additional work opportunities, such as Autumn 2021 programmes. We also have all year round sessional opportunities through delivery of a NCS Skills Booster programmes in schools and working with our dedicated NCS alumni Change Makers who continue to develop more sustainable social action projects.

As part of the role you will need to encourage, motivate and inspire teams to make the most of their NCS experience and help them to develop transferable skills for their future. Your main duties will include:

• Lead, direct, encourage and motivate a seasonal staff team to facilitate young people completing all phases of the NCS programme, including pre-programme engagement, possibly 1 four-night-five-day residentials, social action planning & delivery and graduation events.
• Assist the NCS Programme Lead to ensure all necessary and appropriate safeguarding, data handling, health & safety and other legal requirements are in place to protect NCS participants and staff.
• Manage any safeguarding or health & safety incidents in line with Catch22 and NCS procedures.
• Ensure all participant registers and relevant paperwork (including risk assessments, safeguarding reports and incident reports) are completed within agreed timelines and to a high standard
• Support the NCS Workforce Team to deal with challenging behaviour from young people.
• Engage and build positive relationships with young people and their parent/carers to provide effective support on a one-to-one or group basis to achieve NCS outcome targets.
• Ensure programme content is relevant to the local community and builds on existing relationships with partner individuals and organisations in order to provide young people with a quality NCS experience, ensuring they learn community and citizenship values within their local environment.
• Record daily activity across delivery of the local NCS programme, including participant contact and outcomes during the programme, and ensure these are fully up to date in time for regular reports to the Catch22 NCS national team.
• Assist in ensuring in-kind funding opportunities are maximised and on or above target.
• Carry out regular supervision sessions with seasonal staff and volunteers to enable all duties to be carried out effectively.
• Attend regular supervision sessions with the NCS Programme Lead and compulsory training to enable all duties to be carried out effectively.
• Manage a petty cash float to be used to support the running of the programme.

Other duties

• You will be required to work possibly 1 or more four-night-five-day residentials, during which you will be expected to undertake night duty on a rota basis.
• To make sure that you read, are familiar with, and follow all Catch22 policies and procedures and to read and accept key Catch22 policies
• To act as an ambassador for Catch22, upholding and promoting our corporate values.
• To undertake any other duties which can be reasonably expected of you within the level of your job.
• This post may involve overnight stays and it could also, in exceptional circumstances involve some evening and weekend working.

See the full job description for more information about this role.

To be successful in this role you will need:

• A-levels or equivalent
• Knowledge of the NCS programme.
• An understanding of Health and Safety, Safeguarding and data handling practices.
• Understanding of local community needs
• Substantial experience of working directly with young people from a wide variety of backgrounds
• Experience of planning, delivery and evaluation of activities for and with young people
• Experience of working in a residential setting with young people
• Experience of supporting a staff team and volunteers

See the full job description for more information about this role.

Essential criteria:

• Substantial experience of working directly with young people from a wide variety of backgrounds
• Experience of planning, delivery and evaluation of activities for and with young people
• Experience of working in a residential setting with young people from a wide variety of backgrounds
• Experience of supporting a staff team and/or volunteers
• Experience and understanding of Health and Safety, Safeguarding and data handling practices
• Knowledge of the NCS programme
• Ability to communicate effectively at all levels, orally and in writing
• Ability to work on your own initiative to an agreed action plan
• Ability to organise your own work routines effectively with a minimum of supervision and support
• Ability to handle sensitive and confidential issues with tact and diplomacy
• An awareness and understanding of Equality & Diversity issues
• Punctual and reliable to ensure professional service
• Creative and flexible and able to work well with others in a team
• Commitment to personal and professional development
• Able to work within a flexible timetable and to commit to at least one 2-week programme

Additional Information

●     Payment: 2 week programme  ( Monday – Friday ) you can earn up to: £1097.17

●     Opportunity to work more than 1 programme payments across various start dates:

1 programme:  Up to £1,097.17

2 programme:  Up to £2,194.33

3 programme:  Up to £3,291.50

4 programme:  Up to £4,388.66

●     Accommodation, meals and transport: Provided for residential week one

●     Option to work multi programme in region or across Catch22 other NCS delivery areas where transport and accommodation will be paid for if outside region.

●     Level of DBS Disclosure required: Enhanced, , you will be asked to complete a self disclose form and to agree to our safeguarding policy.

●     Reports to: Programme Lead

●     Whether it be your first time working on NCS or you are returning, you will be required to attend a 2day training weekend. This will either be face-to-face or digitally delivered depending on the then current circumstances.

●     Opportunity to access Catch22 Learning and Development hub to improve your CV through attending additional training such as First Aid, Mental Health etc

●     Opportunity to gain experience across other Catch22 directorates such as the Colleges, Justice and Employability.

●     Dates & Assessment days: are running thorough out 2022.

●     Be part of a network of over 150 partner organisations that is delivering NCS to upskill the next generation.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Links Events Solutions is a provider of event hire equipment. We cater to local authorities and private clients across the UK. Our profitability assists in helping local communities gain access to services provided both from Catch 22 and Community Links.

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Overall Purpose of the Role

• To generate leads from outbound initiatives including but not limited to: cold calling, network outreach, email campaigns
• To manage existing clientele and support any inbound enquiries that come through
• To upsell and understand any necessary requirements for setting up an event
• To forecast customer needs for peak season and undertake engagement projects in off-season

Main Duties & Accountabilities

• Quoting for new business and closing sales in a consultative manner
• Researching businesses, individuals, competitors and industry trends to identify potential new clients
• Lead generation and cold calling
• Converting of inbound enquiries
• Contacting potential new clients via call and email to gauge interest and plan meetings
• Preparing and delivering pitches to potential clients
• Understanding the target market and competitors
• Maintaining all CRM notes up to date and accurate, ensuring objections are turned into development points 
• Create strong relationships with our account customers through maintaining a strong foundation of product and market knowledge
• Collaborate with business managers and provide assistance with data analysis for business reviews, and special projects
• Providing customer insights to help shape the product and service to business manager
• Responsible for accurate customer data migration into InspHire ERP
• Work alongside operations administrator for smooth handover of events

For full job description please click here.

• 2 – 3 years’ experience in similar role
• Excellent communicator, both written and verbally
• Strong interpersonal skills
• Five GCSEs or equivalent at Grade C or above
• Relevant professional qualification

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work.

Catch22 delivers high quality and responsive apprenticeships and employment support programmes that are tailored to the needs of job seekers, and that fulfil the requirements of organisations today and in the future. We have been successfully delivering apprenticeship training for over a decade. In 2020/21 we supported over 300 apprentices across 8 industries and delivered our very first Traineeship cohort, with a 77% success rate in our Trainees moving into positive destinations. 

Find out more about our work in Apprenticeships & Traineeships on our website.

The key duties and accountabilities of the Apprentice Administrator are as follows:

Apprentice Recruitment

• Producing vacancy advertisements and sharing on various social media platforms
• Monitoring & updating our Catch22 “Recruit an Apprentice” platform
• Updating our database with new employers and recruitment opportunities
• Conducting telephone screening interviews with applicants and creating shortlists for employers
• Liaising with employers to schedule interviews
• Ensuring all candidates are ready and prepared for their interviews
• Providing candidates with feedback following interviews
• Reporting on the status of each vacancy to the rest of the team
• Ensuring all contractual documentation is in place for all employers, including Health & Safety documentation

Compliance

• Assisting our Contracts Assurance Co-ordinator in data input and other relevant administrative duties associated with running the apprenticeship delivery.
• Maintaining an organised electronic database
• Dealing with invoicing and employer payments in a timely manner
• Distribution of certificates to apprentices
• Registering apprentices for their qualifications with Awarding Organisations and End Point Assessment Organisations
• Assisting with the apprentice onboarding process (completion of enrolment paperwork, sending out BKSB assessments)
• Creating OneFile & Office365 account

Click here to see Full Job Description

With this being an Apprentice position, we are not looking for someone with a list of qualifications. 

If you have Maths or English GCSEs then this would be a bonus, but part of the apprenticeship programme is to complete Functional Skills qualifications in both subjects. 

Salary: £15,000 per annum. Salary reviews at to be built into a performance plan, and achievement of apprenticeship learning milestones as well as role specific criteria.  

This role includes mandatory completion of the Business Administrator Level 3 Apprenticeship

The role will be predominantly home-based, but with regular attendance in our Denmead office to work with the Contracts Assurance Co-ordinator.

Laptop and mobile phone will be provided to allow home working

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.