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Catch22

A non-profit business with a social mission.
Catch22 is a social business, a not for profit business with a social mission. For over 200 years we have designed and delivered services that build resilience and aspiration in people and communities. Our 1600 colleagues work at every stage of the social welfare cycle, supporting 44,000 individuals from cradle to career. Today we deliver alternative education, apprenticeships and employability programmes, justice and rehabilitation services (in prisons and in the community), gangs intervention work, emotional wellbeing and substance misuse, and children’s social care programmes.

Headquarter Location:
London, UK
6d

Risk Assurance Project Coordinator

Catch227 Pear Tree St, London EC1V 3SB, UK, Remote

Catch22 is hiring a Remote Risk Assurance Project Coordinator

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Job Description

We are looking for a detail-oriented individual to join our wider governance, risk and compliance team as an Risk Assurance Project Coordinator. This is a permanent position based from home and would ideally suit a second jobber, looking to gain experience within the risk industry. 

In this varied role you will be responsible for key compliance related administration tasks and system processes. This includes supporting to the Head of Governance & Risk with policy management and internal assurance activities. This job will require working without supervision at times and using your own initiative.

As Risk Assurance Project Coordinator, your main duties will include:

  • Support the Head of Governance & Risk in the delivery of the organisation’s internal assurance plan. Including desktop review and quality audits.
  • Support in the running of the organisations Incident Management system Datix.
  • Assist the Head of Governance & Risk in the collation and management of the organisations Risk Register(s).
  • Collaborate with colleagues to embed risk principles across the Catch22 group.
  • Support the organisations Data Protection Manager with elements of the administration and review of Subject Access Requests. Including qualitive and quantitative review.
  • Lead on the management of the organisation’s compliance policy management system (4policies). Including user management, policy review updates and technical resolution.
  • Support the Head of Governance & Risk in ensuring the organisation’s policies are reviewed and updated in an effective manner.
  • Manage organisational guidance shared on risk management related pages on the organisation’s intranet (Sharepoint)
  • Provide support to the wider Risk team across Safeguarding, H&S, Data Protection and some ad-hoc project work depending on need.

For more information please review the full job description 

 

Qualifications

To be successful in this role you will need to haveadministration experience of some degree, pride yourself on your attention to detail and be able to demonstrate an ability to problem solve independently and in a team.

Our ideal candidate will have:

  • Administration / data entry experience
  • A keen eye for detail
  • Pro-active, customer-focused and solutions-oriented
  • Able to work effectively under pressure
  • Able to maintain confidentiality
  • Ability to work in a systematic manner, organising own activities to meet deadlines and maintaining accurate records 
  • Good communication skills

 

Additional Information

Salary: Up to £24,000 (Zone 2 - Grade D)

Benefits:Find out more about the range of benefits that we off on our careers page.

Contract:Full time, permanent 

Interviews for this role will be held on the first week of February but we may call you before this to discuss the role with you.

We are looking to appoint to this role as quickly as possible and will close this job off to new applicants when we have enough suitable candidates to interview. We, therefore, encourage candidates to apply as soon as possible.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

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14d

People & Payroll Shared Services Manager

Catch22High St, Brasted, Westerham TN16, UK, Remote

Catch22 is hiring a Remote People & Payroll Shared Services Manager

Company Description

Catch22 is a social business with the heart of a charity and the mindset of a business, and we’re on a mission to build stronger communities and empower young people and families through social action, rehabilitation services, justice reform, and education. We exist to ensure that these public services are accessible to everyone, as we help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our ‘3Ps’.

Our team is made up of over 1,500 people operating across over 100 services, and every single person means a lot to us. We’re a diverse bunch, we reflect the communities we work in, and we really do believe that diversity makes us stronger. Our values reflect our approach and are embedded in all we do; we’re compassionate, we empower others, we’re collaborative, and we’re curious.

Our Brasted (Kent) office is home to the majority of our corporate support services including Finance, HR, IT and Payroll, providing the engine room for our organisation to thrive.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Job Description

The Role – People & Payroll Shared Services Manager

 Reporting to the Director of People, you’ll play a central role as part of our People Services team. You’ll manage a team of Payroll and HR Shared Services Coordinators, assuming responsibility for ensuring processes are smooth and seamless, SLAs are met, and the Payroll / People functions collaborate effectively. Your role will be pivotal in shaping our HR processes and platforms. You’ll achieve this by:

 Leading a proactive, comprehensive, customer focused transactional HR service across the whole people lifecycle and organisation

Ensuring the team delivers best in class service to both line managers and employees

Working collaboratively with other members of the people team

Using your expert knowledge of payroll processes, right to work, recruitment and general employment legislation to manage and coach the HR Shared Services team

Taking responsibility for our payrolls and pension arrangements ensuring compliance with internal and external audit expectations

Analysing data to manage workflow and identify trends to minimise risk, and providing expert advice on optimal service delivery

Coordinating the reporting, dashboards and other metrics for HR data, ensuring that the People team can deliver an exceptional customer service

Qualifications

Proven experience delivering HR services in a customer focused environment, including payroll system set ups / implementations

 Experience gained managing a team of people, with the ability to engage and motivate colleagues

Experience analysing data to produce reports and redevelop processes

Superb knowledge of employment and data protection law, ATS systems and HMRC guidance / pension legislation

Excellent IT skills, with working knowledge of Microsoft Excel and Word

Ability to work under pressure, manage priorities and communicate effectively verbally and non-verbally

Although not essential, a CIPD / Payroll Manager qualification would be advantageous, as would extensive experience setting up, designing, and implementing HR processes within a complex organisation, along with knowledge of MHR iTrent Systems.

For full Job Description please click here.

Additional Information

Salary in the region of £45,000, level dependent on experience

Permanent contract, working 37 hours per week

Flexible working arrangements, with the option to either work from home or combine this with working from our offices in Brasted (Kent) and flexibility with structuring work around personal commitments

28 days annual leave plus bank holidays, increasing to 33 days plus bank holidays after 5 years

Enhanced workplace pension with 4% employer contribution

Discounts for over 1,400 retailers and gym memberships

 Life insurance x3 salary

Enhanced maternity, paternity and adoption pay

Access to health and wellbeing benefits, including GP helpline, reimbursed eye tests, and a cycle to work scheme

 

Access to your own means of transportation would be beneficial, as the local bus service to Brasted is unfortunately not very frequent or reliable. We recommend you research your potential commute ahead of applying (map of office location below)

We are looking to appoint to this role as quickly as possible and will close this job off to new applicants when we have enough suitable candidates to interview. We, therefore, encourage candidates to apply as soon as possible.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

See more jobs at Catch22

Apply for this job

27d

Programme Coordinator

Catch22Daleside Rd, Nottingham NG2 4GT, UK, Remote

Catch22 is hiring a Remote Programme Coordinator

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Job Description

Grid for Good is a flagship energy industry programme led by National Grid designed to deliver a positive impact to supporting young people facing social barriers to work into sustainable work and employment by creating opportunities/apprenticeships.

The programme will see 600 uniquely identified young people aged 16-30 across the UK who are from socio- economically disadvantaged backgrounds to progress into careers in the energy industry with all young people having to complete Tier 1 of the Grid for Good pathway as a minimum.

We are looking for a Programme Coordinator to support the day to day delivery of the programme as well as it’s growth and expansion within Catch 22.

Click https://c.smartrecruiters.com/sr-company-attachments-prod-dc5/5a74948ee4b0aff9e7ce8758/799f1805-bf6b-403a-93af-fc5afe5f9aff?r=s3-eu-central-1for full job description

Qualifications

What does good look like for this role?

  • Someone with experience of working within the employability sector
  • Ability to design and deliver employment related facilitated sessions
  • Stakeholder management – strong relationship management skills
  • Passion to support young people in achieving their goals
  • Ability to positively challenge mind-sets

You will ensure that;

  • Service is delivered in line with contract requirements and all targets are met
  • Service is delivered safely and risks/areas of underperformance are identified and managed appropriately
  • Hub outcomes are achieved
  • Service users have a positive experience and achieve their goals

Additional Information

Salary: £25,000 per annum

Contract: Full time 37 hours per week, fixed term until end March 2023.

Benefits:

  • 28 days annual leave + bank holidays, rising to 33 days with service.
  • Pension scheme with matching contributions of up to 4%
  • Discounted shopping opportunities

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

See more jobs at Catch22

Apply for this job

27d

Service Coordinator

Catch22Balliol Rd, Bootle L20, UK, Remote

Catch22 is hiring a Remote Service Coordinator

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work.

Our Missing from home or care services identify reasons for young people running away and provide support. Our services also prevent or stop child sexual exploitation, raise awareness amongst young people and provide training for professionals, parents and carers. 

Job Description

As a Service Coordinator you will oversee the work of a small team of Caseworkers, ensuring they provide first class support to young people who are at risk of child exploitation and support young people who have been reported missing to Police. In addition, you will assist the Service Manager to establish strategic links in the area with key partners and other stakeholders, with a view to promoting and continually enhancing the service.

The Service Coordinator will have the ability to manage across a wide geographical area ensuring, preventative and reactive services are provided to children and young people at risk.

Duties and Accountabilities will be:

  • Coordinating the delivery of the Sefton Missing from Home and Pan Merseyside CE service.
  • Managing, supervising and supporting a staff team of case workers, including the oversight of case file management procedures, professional development and performance in line with the Catch22 performance management and development supervision policy.
  • To ensure that Return Home Interviews are completed within statutory guidelines.
  • Assisting in the managing of the project budget to ensure that the service is financially efficient and expenditure is in line with ensuring that opportunities for additional income are sought and resources are best utilised at local level.
  • Supporting workers to engage with young people and their parents/carers through the provision of return to home interviews, direct work interventions, assessments and support planning within agreed timescales.
  • Ensuring appropriate training and quality assurance of staff practice through Catch22’s employee development programme and through accessing external specialist training opportunities specific to the Child Exploitation Caseworker role.
  • To deliver Child Exploitation training to multi-agency professionals
  • Maintaining appropriate case management records through service management information systems and assisting in the provision of regular written case studies/reports to commissioners and management.
  • Overseeing the recording of local data in accordance with commissioner requirements, collating and interpreting information on a regular basis in order to inform management reports and service development.
  • Ensuring that protocols regarding child protection, confidentiality, equality of opportunity and risk management are maintained at all times including the completion of risk and vulnerability planning.
  • Leading in the delivery of cases with more complex needs, delivering direct interventions in partnership with project staff to address identified risk factors (such as intensive one to one, group work and solution focused family therapy).
  • Leading in the development of materials and activities to raise awareness of the risks of running away to individuals and groups of young people.

Full Job Description

Qualifications

Essential

  • Relevant professional qualification in youth/community work, social care, health or education.

Desirable

  • Qualification in staff or volunteer management.

Person Specification

  • Full driving licence and access to own vehicle with business use.
  • Experience of working directly with young people presenting with complex needs.
  • Experience of managing staff and volunteers working at Level 2-4 on the continuum of need.
  • Experience in managing casework, including assessment, action planning and reviews.
  • Experience of managing services in partnership with a variety of agencies to achieve agreed outcomes.
  • Knowledge of the issues facing young people who go missing from home.
  • Knowledge of child protection, including the categories of abuse, and local procedures for managing disclosure.
  • Ability to engage young people, their parents, and/or their carers within the community.

Full Person Specification

Additional Information

Salary: £27,500 per annum

This post may involve occasional travel around the UK, including occasional overnight stays. Some evening and weekend working may also be required. You will need a full driving licence and access to your own vehicle with business use insurance.

This role is subject to an enahanced DBS check

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

See more jobs at Catch22

Apply for this job

+30d

Case Worker - Child Exploitation

Catch22Balliol Rd, Bootle L20, UK, Remote

Catch22 is hiring a Remote Case Worker - Child Exploitation

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. 

Our service aims to prevent, reduce and stop child exploitation through awareness-raising amongst young people and their families. In addition we provide training for professionals including partner agencies, education placements, care home provisions and community settings.

Job Description

You will work for Catch22 supporting parents/carers and siblings across the Merseyside area where exploitation is a factor. 

You will be providing holistic family support to parents/carers and children and young people who have been identified as being at risk of child criminal exploitation, whether they perceive themselves to be at risk or not. You will be raising awareness of Child Exploitation (CE) across the Merseyside areas through the delivery of one-to-one intervention, group work and training events to a broad cross-section of society, including children, parents, partners and agencies.

As a Child Exploitation Family Worker your main duties will include: 

  To undertake one to one work with parents and siblings who are vulnerable to CE to        inform a risk reduction plan.

  To work in partnership with Children’s Social Care and other agencies to facilitate            support where child exploitation is highlighted as a risk.

  To offer Educational Awareness Raising within local authority areas, parents/carers          and young people and to co facilitate child exploitation awareness training                    in partnership with LSCP’s where needed.

  To work in association with and support the Child Exploitation Pan Merseyside              Protocol.

  To implement a Parenting Forum to ensure that peer support is available to parents      so they are able to share their experiences and feel better supported and informed,      in the knowledge that others had been or are going through the same experiences.

  To improve parent’s understanding of County Lines/ Criminal Exploitation.

  To improve young people’s health and well-being.

  To show reduction in risk of siblings becoming involved in criminal exploitation

  To improve relationships between family members      

Click here for Job Description

Qualifications

Minimum 5 GCSE’s or equivalent, grade “C” or above

Essential experience:

  • Working directly with young people on level 2- 4 on the continuum of need presenting a variety of support needs including keep safe work with those involved in Child Exploitation 
  • Experience of working with parents/carers
  • Planning, delivering and evaluating support activities for and with young people and their carers
  • Working in partnership with a variety of agencies to achieve agreed outcomes.
  • Deliver training to groups of young people, parents and professionals
  • Handling sensitive and confidential issues with tact and diplomacy.

Click here for Person Specification

Additional Information

Salary: £20,319 - £27,939 (Grade D, Zone 3)

Contract:  37 hours per week. Working hours are flexible between 8am and 8pm Monday to Friday including some weekends to meet the needs of the service.

Vetting and Clearance Requirements: Enhanced DBS check

You will need a current driving licence, business insurance and use of suitable vehicle for work, and be willing to travel across Merseyside to deliver/ coordinate service outputs. Broader travel may also be a requirement of the service.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

See more jobs at Catch22

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+30d

Year in Service Programme Coordinator

Catch22Pear Tree St, London EC1V, UK, Remote

Catch22 is hiring a Remote Year in Service Programme Coordinator

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Where you fit in

Year in Service -is a brand new initiative that gives 18-24 year olds the chance to spend up to 9 months on paid service placements that helps to address the Covid-19 crisis in local communities with a focus on environment .

As a project coordinator for the programme your role is to lead on the implementation plan with the support from the Head of Operations. Your primary responsibilities will be developing placement opportunities for young people with community partners and ensuring that they make a difference in the community whilst developing skills to further their employability prospects for their future.  A key part of your role will be developing positive relationships with our commissioners and ensuring that the programme meets its aims and objectives.

Job Description

Main Duties & Accountabilities

  • Lead on the implementation of the Year in Service project plan.
  • To manage a caseload of 35 placements and ensure that young people on placement are receiving  1:1 support and accessing the suite of training that is offered by Catch22 and the National Partner.
  • Engage and build positive relationships with community partners to set up sustainable social action projects that make a difference in the local community.
  • Ensure programme content is relevant to the local community and builds on existing relationships with partner individuals and organisations in order to provide young people with a quality placement experience, ensuring they learn community and citizenship values within their local environment.
  • To assist the Head of Operations with the budget by tracking spend, ensuring that finance procedures and processes are adhered to within the set timeline and identifying opportunities to be more financially efficient with programme costs.
  • Manage participant data to ensure that all records are up to date and that reporting deadlines are met for the Commissioners.
  • Develop and implement a recruitment strategy using multiple avenues to attract young people to the placements.
  • Raise awareness of Year in Service locally and nationally, ensuring the best use of local media and working with central teams to ensure a consistent message is broadcast and participate in publicity events promoting the project at all levels and increasing the profile of Catch22 and Year in Service.
  • Develop opportunities for partners to extend placements after the 9 months with the support of Catch22 Employability and Apprenticeships team.
  • Develop and maintain productive working relationships with other colleagues delivering Kickstart and Year in Service to facilitate smooth running of the programme
  • Ensure all necessary and appropriate safeguarding, data handling, health & safety and other legal requirements are in place.
  • To analyse feedback data from programmes and work with the Head of Operations on improvement plans for future seasons.
  • Attend regular supervision sessions and all compulsory training events, both for Catch22 and Year in Service, to enable all duties to be carried out effectively.

What does good look like for this role?

  • Excellent interpersonal skills to build relationships with community partners.
  • Recruit young people on to the creative placements developed.
  • Remaining in budget and generating ideas for efficiency.
  • Delivering an engaging and creative Year in Service programme.
  • Ensuring that you meet all contract requirements within the required timeframe.
  • Strong project management skills.
  • Ensuring brilliant basics are met and creating opportunities for magic moments on Year in Service programme.
  • Passionate about supporting young people to meet their potential.
  • Clear understanding of Catch22 and its vision, mission and ethos.

For full job description please click here.

Qualifications

Essential:

  • Educated to A level or equivalent.
  • Knowledge of relevant youth policies, legislation and the wider youth agenda.
  • Knowledge of developing and managing projects in the public, private or voluntary sectors.
  • Demonstrated ability to incorporate and demonstrate an equal opportunities perspective in all areas of work, including race, disability, sexual orientation and gender.
  • Substantial experience of working directly with young people from a wide variety of backgrounds.
  • Experience of programme management.
  • Experience of working in partnership with a variety of agencies to achieve agreed outcomes.
  • Experience and understanding of Health and Safety, Safeguarding and data handling practices.
  • Experience and understanding of the issues affecting young people at risk of social exclusion/offending.
  • Experience of working with young people from a variety of ethnic groups cultural and social backgrounds.
  • Strong communication skills, effective at all levels, both orally and in writing.
  • Ability to use IT effectively.
  • Ability to work on your own initiative to an agreed action plan.
  • Ability to organise your own work routines effectively with a minimum of supervision and support.
  • Ability to create and develop relationships with partner organisations, including educational establishments, youth organisations and those working with targeted groups.
  • Ability to handle sensitive and confidential issues with tact and diplomacy.
  • A high level of communication, interpersonal and organisational skills.
  • Commitment to the organisation and to their own personal and professional development.
  • Commitment to diversity and implementing equal opportunities and anti-discriminatory practice.
  • Commitment to enabling children/young people and their families to participate and achieve their full potential.

Desirable: 

  • Professional qualification in a relevant discipline e.g. Youth and Community Work, Social Work, Education, Counselling, Health, or Sports.
  • Knowledge of the Kickstart Programme.
  • Experience of developing new contracts and development opportunities with commissioners and partners.
  • Experience of project development and management in an inter-agency setting.
  • Knowledge of experiential learning and guided reflection techniques.
  • Experience of working locally within a large national programme.

Additional Information

You will report directly to the Catch22 Head of Operations and will be delegated work from them. It will be crucial for you to support the work of the career coaches and ensure that the team are supporting the young people.  Successful delivery of the Year in Service programmes also relies on making good relationships with key organisations and individuals in the local area and you will be responsible for ensuring these partnerships work for them and for the programme.

 

Interviews will be arranged as suitable candidates are identified, so early application is strongly advised

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

See more jobs at Catch22

Apply for this job