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Crimson Education


Crimson Education was founded in 2013 with the aim to supercharge students' ability to get accepted into the world's most competitive universities. In the past six years, we have helped students around the world to secure.

Crimson Education is hiring a Remote Virtual IB Science Teacher - Revision Village

Revision Village is an online study resource for students following the International Baccalaureate Diploma Program. Started in 2017, the product is now used by over 100,000 students each year and is the leading resource in it’s space, with a novel and innovative product design when compared to traditional online learning platforms. Growth in both users and revenue has doubled each year since founding.

Revision Village was acquired in 2021 by Crimson Education, with the ambition of expanding out of the International Baccalaureate market and into large secondary curriculums around the world. This is an exciting inflection point for the company, opening up a large increase in potential addressable markets. Crimson Education is also expanding the Revision Village team, across product, content and marketing.

New Zealand-based Edutech company Crimson Education was founded in 2013 from the idea that through personalised education, we can transform students into the world leaders of tomorrow. Our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US, Canada, UK, and beyond.

This is a contractor position, based remotely. You can set your own hours, but the right applicant will be able to work flexibly around 20+ hours.

The contract will be valid through to either February or April 2022, depending on your preference.

The purpose of this role:

  • Be a part of a large-scale content creation project and create a world-class set of resources that will be of great assistance and support to our students and tutors.

Information about the role:

  • Record video tutorials to IB Science exam questions, in the RV format.
  • Remote work, collaborating with team members via video / chat.
  • 20+ hours per week, depending on preference of preferred candidate. Flexible work hours.

What skills and experience are required?

  • Native language is English - Spoken/Written
  • Prior IB Science (Biology, Chemistry or Physics) teaching, tutoring or examining experience
  • Hold a relevant academic tertiary qualification
  • Excellent communication skills
  • Excellent organisation skills
  • Professionalism, Time and Stress Management, Confidence, Positive attitude (patience, empathy)
  • Bonus if you have experience in video creation and filming

Why work for Revision Village & Crimson Education?

  • Rapidly growing, hyper-global, EdTech startup (named GVT Top150 EdTech companies)
  • Join a high performing, diverse, and ambitious team
  • Utilising innovative tech to re-imagine the education landscape
  • Limitless growth and development opportunities

If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

Please keep an eye on your spam/junk email folder for correspondence from Breezy HR.

See more jobs at Crimson Education

Apply for this job

Crimson Education is hiring a Remote Virtual IB Science Tutor - Revision Village

Revision Village is an online study resource for students following the International Baccalaureate Diploma Program. Started in 2017, the product is now used by over 100,000 students each year and is the leading resource in it’s space, with a novel and innovative product design when compared to traditional online learning platforms. Growth in both users and revenue has doubled each year since founding.

Revision Village was acquired in 2021 by Crimson Education, with the ambition of expanding out of the International Baccalaureate market and into large secondary curriculums around the world. This is an exciting inflection point for the company, opening up a large increase in potential addressable markets. Crimson Education is also expanding the Revision Village team, across product, content and marketing.

New Zealand-based Edutech company Crimson Education was founded in 2013 from the idea that through personalised education, we can transform students into the world leaders of tomorrow. Our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US, Canada, UK, and beyond.

This is a contractor position, based remotely. You can set your own hours, but the right applicant will be able to work flexibly around 20+ hours.

The contract will be valid through to either February or April 2022, depending on your preference.

The purpose of this role:

  • Be a part of a large-scale content creation project and create a world-class set of resources that will be of great assistance and support to our students and tutors.

Information about the role:

  • Record video tutorials to IB Science exam questions, in the RV format.
  • Remote work, collaborating with team members via video / chat.
  • 20+ hours per week, depending on preference of preferred candidate. Flexible work hours.

What skills and experience are required?

  • Native language is English - Spoken/Written
  • Prior IB Science (Biology, Chemistry or Physics) teaching, tutoring or examining experience
  • Hold a relevant academic tertiary qualification
  • Excellent communication skills
  • Excellent organisation skills
  • Professionalism, Time and Stress Management, Confidence, Positive attitude (patience, empathy)
  • Bonus if you have experience in video creation and filming

Why work for Revision Village & Crimson Education?

  • Rapidly growing, hyper-global, EdTech startup (named GVT Top150 EdTech companies)
  • Join a high performing, diverse, and ambitious team
  • Utilising innovative tech to re-imagine the education landscape
  • Limitless growth and development opportunities

If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

Please keep an eye on your spam/junk email folder for correspondence from Breezy HR.

See more jobs at Crimson Education

Apply for this job

Crimson Education is hiring a Remote Thailand: Student Success Manager with Japanese


Looking to work at the forefront of a global education revolution? This role may be for you.

We are a mission-driven team with the goal of helping students unlock their full potential through technology and global connection. We match each student with a personalized team of online mentors to help accelerate their academics, extracurriculars, and applications, ultimately preparing them for top university admissions.

The Student Success Manager is responsible for the student experience at Crimson. They are the main point of contact for the student and family, supporting the student in the timely execution of an agreed roadmap to achieve desired student outcomes and goals. You will work closely with varying internal stakeholders to ensure smooth completion of services and high client satisfaction.

This is a full-time, remote working position based in Thailand, with flexible hours. Must have business-level Japanese & English reading and writing skills.

Customer relationship management

    • Proactively organise meetings and interactive communications with students, parents and internal team members as required to to check in, update on progress, support students to stay on schedule with milestones and ensure client satisfaction
    • Be the main point of contact to clients, with an emphasis on parent liaison, and provide timely and accurate responses to their enquiries concerning the college admissions process and the delivery of Crimson services
    • Engage in conflict resolution and handle complaints as the main point of contact
    • In conjunction with the wider team, to mentor students on transferable skills such as time and stress management, project management and leadership skills to assist them in successfully achieving their academic and ECL goals

    Internal coordination

      • Coordinating and allocating students and tutors/mentors in conjunction with the Tutor/Mentor Management team.
      • Facilitate meetings with clients and strategy team to create strategies for client tutoring and/or consulting
      • Closely check up and monitor client and tutor/mentor performance to ensure measurable outcomes
      • Share student/family’s feedback with wider team when applicable and proactively and preemptively align on action needed for issue resolution
      • Conduct service team’s internal discussions/ alignment meetings on students’ progress to make sure everyone is on the same page and working as an effective team

      Operations and ongoing improvement

        • Stay up to date with and contribute to a pool of local/ regional resources and knowledge base
        • Identify and highlight opportunities for service improvement
        • Stay up-to-date with standardised testing schedules and registrations to advise relevant stakeholders and support students as required
        • Assist students in acquiring/ preparing for necessary documentations as required for the application process (application fill-in, recommendation letters, transcripts, testing certificates, highschool programs review certifications, etc)
        • Translation of documents and communications in various channels between parents and the wider services team where required (Line can be removed/added as per region practice)

        What qualities and skills would help you succeed in this role:

        • Resilience: works well under pressure, demonstrates a positive outlook in times of uncertainty, recognises when to ask for support, continues to perform effectively in stressful circumstances.
        • Professionalism & customer service attitude: acts professionally in situations that arouse strong personal or emotional reactions, for example in escalation scenarios, handles customer complaints and criticism constructively by listening and exercising empathy
        • Communication & interpersonal skills: brings leadership to client meetings, can make people feel at ease, extensive experience in customer relationship management
        • Negotiation skills & adaptability: builds rapport and trust within the organisation, de-escalation and conflict resolution skills, high cultural awareness and adaptability to efficiently manage the different dynamics of customers and stakeholders from diverse backgrounds
        • Teamwork & collaboration: highly organized and exhibit effective time management, result-oriented with a can-do attitude, and a growth mindset in the workplace

        Advantageous:

        • Prior relevant knowledge and experience in education/ mentoring/ coaching/ youth development
        • Knowledge of college admissions and international education systems

        Why work for Crimson?

        • Great culture - diverse, fast-paced and self-initiated
        • Flexible work environment
        • A small and close-knit team
        • Career progression opportunities
        • Commission and upsell opportunities

        If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

        Please keep an eye on your spam/junk email folder for correspondence from Breezy HR.

        See more jobs at Crimson Education

        Apply for this job

        Crimson Education is hiring a Remote Vietnam: Student Success Manager with Japanese



        Our Mission

        Creating the Education system for the 22nd Century.

        Our Vision

        Building the Leaders of Tomorrow.

        What this role is responsible for:

        The Student Success Manager is responsible for the student experience at Crimson. The Student Success Manager is the main point of contact for the student and family, supporting the student in the timely execution of an agreed roadmap to achieve desired student outcomes and goals. You will work closely with varying internal stakeholders to ensure smooth completion of services and high client satisfaction.

        The key focus of a Student Success Manager is to build relationships both internally and externally and to communicate effectively to maintain trust and strong collaboration.

        Student Success Managers are highly organized and skilled employees in project management who understand the needs of different stakeholders and keep the internal team on track to achieve desired student outcomes. They display business acumen and safeguard the students’ and Crimson’s investment from the beginning to the end of the student’s Crimson journey.

        As a local partner to the student and their family you will be responsible for informing other team members of cultural or local expectations and requirements and contribute to the continuous improvement of Crimson services in your region.

        What success looks like

        Customer Relationship management

          • Proactively organise meetings and interactive communications with students, parents and internal team members as required to to check in, update on progress, support students to stay on schedule with milestones and ensure client satisfaction
          • Utilise all available resources (where applicable) to assist students with action steps to build admission candidacy and address application related questions
          • Be the main point of contact to clients, with an emphasis on parent liaison, and provide timely and accurate responses to their enquiries concerning the college admissions process and the delivery of Crimson services
          • Engage in conflict resolution and handle complaints as the main point of contact
          • Contribute to the company’s revenue by proactively retaining clients, facilitating additional purchase of services (upsells) or referrals from current clients due to high satisfaction
          • Conduct regular check ins with students to ensure their wellbeing, health and safety throughout their Crimson journey and provide necessary professional interventions
          • In conjunction with the wider team, to mentor students on transferable skills such as time and stress management, project management and leadership skills to assist them in successfully achieving their academic and ECL goals

          Internal Coordination

            • Coordinating and allocating students and tutors/mentors in conjunction with the Tutor/Mentor Management team.
            • Facilitate meetings with clients and strategy team to create strategies for client tutoring and/or consulting
            • Closely check up and monitor client and tutor/mentor performance to ensure measurable outcomes
            • Share student/family’s feedback with wider team when applicable and proactively and preemptively align on action needed for issue resolution
            • Conduct service team’s internal discussions/ alignment meetings on students’ progress to make sure everyone is on the same page and working as an effective team towards student success

            Operations and ongoing improvement

              • Monitoring and reporting on student progress and strategically intervene where necessary for the benefit of the student
              • Stay up to date with and contribute to a pool of local/ regional resources and knowledge base
              • Effectively utilise and maintain our IT toolsuite
              • Identify and highlight opportunities for service improvement and assist in the implementation of the same to ensure present and future needs of clients are met
              • Stay up-to-date with standardised testing schedules and registrations to advise relevant stakeholders and support students as required
              • Assist students in acquiring/ preparing for necessary documentations as required for the application process (application fill-in, recommendation letters, transcripts, testing certificates, highschool programs review certifications, etc)
              • Translation of documents and communications in various channels between parents and the wider services team where required (Line can be removed/added as per region practice)

              What qualities and skills would help you succeed in this role:

              Required:

              • Fluent Japanese (written and verbal) and high degree of familiarity with Japanese culture
              • High level of resilience: works well under pressure, demonstrates a positive outlook in times of uncertainty, recognises when to ask for support, continues to perform effectively in stressful and ambiguous circumstances, does not become defensive or irritated when times are tough, open to feedback
              • Professionalism & customer service attitude: Acts professionally in situations that arouse strong personal or emotional reactions, for example in escalation scenarios, handles customer complaints and criticism constructively by listening, ability to show patience and empathy in all situations, a services mindset showing genuine care and the desire to help others, a willingness to go above and beyond
              • Excellent communication & interpersonal skills: commands attention and brings leadership to client meetings, can make people feel at ease, extensive experience in customer relationship management, advanced English proficiency both verbal and written
              • Negotiation skills & adaptability: builds rapport and trust within the organisation, de-escalation and conflict resolution skills, high cultural awareness and adaptability to efficiently manage the different dynamics of customers and stakeholders from diverse backgrounds
              • Teamwork & collaboration: highly organized and exhibit effective time management, result-oriented, effective problem solving skills with a can-do attitude, exhibit a positive attitude and a growth mindset in the workplace

              Advantageous:

              • Prior relevant knowledge and experience in education/ mentoring/ coaching/ youth development
              • Knowledge of college admissions and international education systems

              You know you’re crushing it when you:

              • Ensure that clients continue to feel the value of their investment matches the value of service delivery received
                • Measured by:
                  • Quarterly NPS score (team and individual) and NPS response rate
                  • Instalments being paid on time
                  • Cancellation and refund rate
                  • Appropriate issue handling and escalation, taking client feedback and initiating change / improvements to service delivery where necessary
              • Tailor each student’s program to their maximum benefit
                • Measured by:
                  • Appropriately restructuring programs to better meet student needs incl. upsells
                  • Identifying additional opportunities for students both locally and globally incl. internships
              • Maximise student progress and program utilisation according to pre-set goals and milestones
                • Measured by:
                  • Student’s timely utilisation of purchased support packages
                  • Student’s steady progress along milestone targets and goals
                  • Strategic intervention when a student is off track
              • Establish trust and rapport with families quickly and effectively
                • Measured by:
                  • Successful transfer of the relationship from sales
                  • Being the first point of contact for any complaints or concerns from the families
                  • Providing proactive updates to the families reducing the need for follow up for parents
                  • Successfully positioning the value different Crimson team members contribute so that families accept the most beneficial team configuration and follow specialist advice throughout the program

              Why work for Crimson?

              • Great culture - diverse, fast-paced and self-initiated
              • A small and close-knit team
              • Career progression opportunities

              If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

              Please keep an eye on your spam/junk email folder for correspondence from Breezy HR.

              See more jobs at Crimson Education

              Apply for this job

              Crimson Education is hiring a Remote Head of Growth Marketing | Revision Village

              Head of Growth Marketing - Revision Village

              Revision Village is an online study resource for students following the International Baccalaureate Diploma Program. Started in 2017, the product is now used by over 100,000 students each year and is the leading resource in it’s space, with a novel and innovative product design when compared to traditional online learning platforms. Growth in both users and revenue has doubled each year since founding.

              Revision Village was acquired in 2021 by Crimson Education, with the ambition of expanding out of the International Baccalaureate market and into large secondary curriculums around the world. This is an exciting inflection point for the company, opening up a large increase in potential addressable markets. Crimson Education is also expanding the Revision Village team, across product, content and marketing.

              Until this point Revision Village hasn’t had a dedicated marketing function, instead focusing its energy and resources into product development and content generation. This opens up an attractive opportunity for an energetic and self-driven Growth Marketer to join a hard-working and focused team and overlay their digital marketing expertise to help the team drive growth in users and revenue.

              Information about the role:

              • Revision Village is looking for an experienced and energetic Growth Marketer to join the team to take the product, brand and company to the next level of it’s growth journey.
              • Initially, the role will formulate the digital marketing strategy and channels to target, after spending time with the team and founders on the product purpose and vision.
              • The role will then take ownership of digital marketing channels and also collaborate with the product team with the on-site customer journey, user experience, funnel and conversion strategies.
              • The candidate will work directly with the 2 founders and Crimson expansion team.
              • The role is full-time and remote (we’re an outcomes driven team). Candidate will need to be able to collaborate with the team in the time band of 10am - 4pm NZDT.

              Skills and Experience we’re looking for:

              • Similar prior experience (ideally 3+ years) in a start-up or small team environment, taking ownership across a range of digital channels.
              • Fluent in running campaigns (organic and paid) across the major digital channels.
              • Strong experience with Google Analytics, Google Adwords, Facebook Ad Manager and Google Sheets / Excel.
              • Be data-driven and analytic in the performance of campaigns and initiatives.
              • Strategic thinker, understanding the connection between product and growth marketing.
              • Collaborative, energetic, positive & self-driven.

              Why work for Revision Village & Crimson Education?

              • Join a focused and outcomes oriented team at an exciting inflection point in their growth journey.
              • Opportunity to take ownership of the digital marketing function of the company.
              • Collaborate in the strategic thinking of expanding Revision Village beyond the International Baccalaureate.
              • Opportunity for career progression in the wider Crimson Education company, a venture backed NZ EdTech start-up.

              If you’re an energetic and skilled Growth Marketer and this role looks interesting to you, we’d love to hear from you!

              Please keep an eye on your spam / junk email folder for correspondence from Breezy HR.

              See more jobs at Crimson Education

              Apply for this job

              Crimson Education is hiring a Remote Virtual IB Science Teacher/Tutor - Revision Village

              Revision Village is an online study resource for students following the International Baccalaureate Diploma Program. Started in 2017, the product is now used by over 100,000 students each year and is the leading resource in it’s space, with a novel and innovative product design when compared to traditional online learning platforms. Growth in both users and revenue has doubled each year since founding.

              Revision Village was acquired in 2021 by Crimson Education, with the ambition of expanding out of the International Baccalaureate market and into large secondary curriculums around the world. This is an exciting inflection point for the company, opening up a large increase in potential addressable markets. Crimson Education is also expanding the Revision Village team, across product, content and marketing.

              New Zealand-based Edutech company Crimson Education was founded in 2013 from the idea that through personalised education, we can transform students into the world leaders of tomorrow. Our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US, Canada, UK, and beyond.

              This is a contractor position, based remotely. You can set your own hours, but the right applicant will be able to work flexibly around 20+ hours.

              The contract will be valid through to either February or April 2022, depending on your preference.

              The purpose of this role:

              • Be a part of a large-scale content creation project and create a world-class set of resources that will be of great assistance and support to our students and tutors.

              Information about the role:

              • Record video tutorials to IB Science exam questions, in the RV format.
              • Remote work, collaborating with team members via video / chat.
              • 20+ hours per week, depending on preference of preferred candidate. Flexible work hours.

              What skills and experience are required?

              • Native language is English - Spoken/Written
              • Prior IB Science (Biology, Chemistry or Physics) teaching, tutoring or examining experience
              • Hold a relevant academic tertiary qualification
              • Excellent communication skills
              • Excellent organisation skills
              • Professionalism, Time and Stress Management, Confidence, Positive attitude (patience, empathy)
              • Bonus if you have experience in video creation and filming

              Why work for Revision Village & Crimson Education?

              • Rapidly growing, hyper-global, EdTech startup (named GVT Top150 EdTech companies)
              • Join a high performing, diverse, and ambitious team
              • Utilising innovative tech to re-imagine the education landscape
              • Limitless growth and development opportunities

              If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

              Please keep an eye on your spam/junk email folder for correspondence from Breezy HR.

              See more jobs at Crimson Education

              Apply for this job

              Crimson Education is hiring a Remote Digital Marketing Officer - Asia

              New Zealand-based technology company Crimson Education was founded in 2013 from the idea that through personalised education, we can transform students into the world’s leaders of tomorrow. Since then, we have rapidly grown a mission-driven team who are dedicated to building the education system for the 22nd century. Our network includes 2,400 tutors and consultants worldwide who work with over 20,000 students.

              Our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US, UK and beyond.

              Looking to be involved in a growing, global team? With our Digital marketing team members across the globe, this role has the unique opportunity to dive headfirst into driving paid digital marketing strategy and activity across up to 9 countries in Asia, working with our regional digital marketing managers, country managers and local area marketing teams.

              LOCATION: Remotely or at one of our office's across the globe, you will be required to be based in or near the Asia region.

              As a Digital Marketing Officer, this role is responsible for:

              • Implement effective paid digital advertising campaigns to attract qualified prospects with cost-effective strategies across Facebook, Google and other paid advertising platforms.
              • Contribute to Crimson’s paid digital marketing activity across multiple countries, working with Crimson’s regional digital marketing managers, country managers, local area marketing teams and the global digital marketing team to drive for results.
              • Build, test and optimize paid ad campaigns to consistently improve performance
              • Analyse and report on campaigns, A/B tests, leads, and revenue and ROI.

              Leadership and Initiative

              • Participate as an active member of the global digital marketing team, contributing ideas and working on projects to improve structure and processes.
              • Test and launch new paid digital channels.
              • Share digital marketing knowledge with global digital marketing team and local marketing teams.

              Digital Campaign Execution

              • Consistently launch paid digital advertising campaigns across several markets, following global processes, guidelines, and budgets.
              • Select and design A/B tests in order to consistently improve knowledge and results.
              • Consistently track leads, lead progress, and sales/revenue generated from your activities.

              Analysis and Reporting

              • Analyse and report on campaigns, A/B tests, leads, and revenue and ROI.
              • Contribute in developing Crimson’s global digital marketing best practices and knowledge base.

              How you’ll know you’re crushing it (KPI’s):

              • Digital marketing revenue targets achieved, consistently on a monthly basis across all markets managed.
              • Strong ROI across digital marketing channels.
              • High engagement of stakeholders.
              • Consistent tracking, reporting, knowledge sharing, and rapid iteration.

              What skills and experience you’ll need:

              • At least 1-year experience in a digital marketing role or similar
              • Strong attention to detail
              • Excellent verbal and written communication skills.
              • Experience managing multiple projects in a fast-paced environment with other team members and stakeholders.
              • Ability to productively and efficiently collaborate with a globally dispersed team.
              • Analytical and problem-solving skills.
              • Exceptional learning agility.
              • Experience with Facebook Ads, Google Ads, Google Analytics, Marketo, Salesforce, Tableau or close equivalents for each is preferred
              • Basic understanding of the UK and US admissions process.

              Compensation: Base salary based on experience and performance.

              If you're looking for a fast-paced, collaborative environment, and think you could be a fit for this role then we'd love to hear from you! Please keep an eye on your Spam/ Junk folder for emails from Breezy HR.

              See more jobs at Crimson Education

              Apply for this job

              Crimson Education is hiring a Remote Digital Marketing Executive - Asia

              New Zealand-based technology company Crimson Education was founded in 2013 from the idea that through personalised education, we can transform students into the world’s leaders of tomorrow. Since then, we have rapidly grown a mission-driven team who are dedicated to building the education system for the 22nd century. Our network includes 2,400 tutors and consultants worldwide who work with over 20,000 students.

              Our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US, UK and beyond.

              Looking to be involved in a growing, global team? With our Digital marketing team members across the globe, this role has the unique opportunity to dive headfirst into driving paid digital marketing strategy and activity across up to 9 countries in Asia, working with our regional digital marketing managers, country managers and local area marketing teams.

              LOCATION: Remotely or at one of our office's across the globe, you will be required to be based in or near the Asia region.

              As a Digital Marketing Executive - Asia, this role is responsible for:

              • Implement effective paid digital advertising campaigns to attract qualified prospects with cost-effective strategies across Facebook, Google and other paid advertising platforms.
              • Contribute to Crimson’s paid digital marketing activity across multiple countries, working with Crimson’s regional digital marketing managers, country managers, local area marketing teams and the global digital marketing team to drive for results.
              • Build, test and optimize paid ad campaigns to consistently improve performance
              • Analyse and report on campaigns, A/B tests, leads, and revenue and ROI.

              Leadership and Initiative

              • Participate as an active member of the global digital marketing team, contributing ideas and working on projects to improve structure and processes.
              • Test and launch new paid digital channels.
              • Share digital marketing knowledge with global digital marketing team and local marketing teams.

              Digital Campaign Execution

              • Consistently launch paid digital advertising campaigns across several markets, following global processes, guidelines, and budgets.
              • Select and design A/B tests in order to consistently improve knowledge and results.
              • Consistently track leads, lead progress, and sales/revenue generated from your activities.

              Analysis and Reporting

              • Analyse and report on campaigns, A/B tests, leads, and revenue and ROI.
              • Contribute in developing Crimson’s global digital marketing best practices and knowledge base.

              How you’ll know you’re crushing it (KPI’s):

              • Digital marketing revenue targets achieved, consistently on a monthly basis across all markets managed.
              • Strong ROI across digital marketing channels.
              • High engagement of stakeholders.
              • Consistent tracking, reporting, knowledge sharing, and rapid iteration.

              What skills and experience you’ll need:

              • At least 1-year experience in a digital marketing role or similar
              • Strong attention to detail
              • Excellent verbal and written communication skills.
              • Experience managing multiple projects in a fast-paced environment with other team members and stakeholders.
              • Ability to productively and efficiently collaborate with a globally dispersed team.
              • Analytical and problem-solving skills.
              • Exceptional learning agility.
              • Experience with Facebook Ads, Google Ads, Google Analytics, Marketo, Salesforce, Tableau or close equivalents for each is preferred
              • Basic understanding of the UK and US admissions process.

              Compensation: Base salary based on experience and performance.

              If you're looking for a fast-paced, collaborative environment, and think you could be a fit for this role then we'd love to hear from you! Please keep an eye on your Spam/ Junk folder for emails from Breezy HR.

              See more jobs at Crimson Education

              Apply for this job

              Crimson Education is hiring a Remote Business Graduate

              Looking to work at the forefront of a global education revolution? This role may be for you.

              Founded in 2013, Crimson Education is one of the fastest-growing EduTech companies in the world. Currently valued at $245M Crimson touts key investors such as Chow Tai Fook Education Group and Tiger Global as well as prestigious board members including Lawrence Summers (Former Harvard President and Former Chief Economist of the World Bank), Tomohiro Hoshi (Founding member of Stanford Online High School) and John Key (Former Prime Minister of New Zealand).

              We are a mission-driven team with the goal of helping students unlock their full potential through technology and global connection. We match each student with a personalized team of online mentors to help accelerate their academics, extracurriculars, and applications, ultimately preparing them for top university admissions.

              Our New Zealand team is growing rapidly. We are looking for an enthusiastic candidate to help us expand our presence!

              This can either be based remotely or in our Auckland office, with flexible working hours.

              What are the main responsibilities for this role?

              • Achieving agreed upon sales targets and outcomes
              • Identifying and interacting with new leads/customers
              • Establishing rapport with new leads via phone and email to initiate sales consultations
              • Conducting sales consultations and academic assessments in a professional manner and that aligns with the Crimson brand and culture
              • Presenting, promoting, and pitching Crimson products as per the company sales process to prospective customers
              • Establishing, developing, and maintaining positive and professional customer interactions and relationships
              • Consistent and timely onboarding of new clients
              • Contacting existing clients to inform and upsell them on new developments within Crimson’s product offering
              • Expediting the resolution of customer problems and complaints to maximize satisfaction
              • Continuously improving sales techniques and enhancing industry knowledge
              • Working with the local area and digital marketing teams to develop/enhance lead generation methods by identifying opportunities for campaigns, services, and distribution channels that lead to an increase in leads and sales
              • Engaging in outreach activities such as presenting at school talks, expos, and seminars/webinars
              • Sourcing potential organizations and markets for lead generation/partnerships
              • Attending industry events where relevant and providing feedback on market trends
              • Ensuring that the data is diligently and accurately entered/managed within Crimson’s CRM system
              • Submitting sales reports to management
              • Maintaining effective communication with the Account team to ensure timely payment
              • Educating the global sales and marketing team on local market nuances in the local education space
              • Providing feedback on how to improve the sales process

              What skills and experience are required?

              • Sales or relevant experience
              • Graduate-level English reading, writing, and editing skills, confident public speaking and presenting
              • Strong learning agility
              • Resilient under pressure
              • Flexibility and a willingness to adapt and improvise where needed
              • An innovative and initiative-driven mindset

              If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

              Please keep an eye on your spam/junk email folder for correspondence from Breezy HR.

              See more jobs at Crimson Education

              Apply for this job

              Crimson Education is hiring a Remote Remote IB Sciences Question Creator - Revision Village

              Revision Village is an online study resource for students following the International Baccalaureate Diploma Program. Started in 2017, the product is now used by over 100,000 students each year and is the leading resource in it’s space, with a novel and innovative product design when compared to traditional online learning platforms. Growth in both users and revenue has doubled each year since founding.

              Revision Village was acquired in 2021 by Crimson Education, with the ambition of expanding out of the International Baccalaureate market and into large secondary curriculums around the world. This is an exciting inflection point for the company, opening up a large increase in potential addressable markets. Crimson Education is also expanding the Revision Village team, across product, content and marketing.

              New Zealand-based Edutech company Crimson Education was founded in 2013 from the idea that through personalised education, we can transform students into the world leaders of tomorrow. Our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US, Canada, UK, and beyond.

              This is a contractor position, based remotely. You can set your own hours, but the right applicant will be able to work flexibly around 20+ hours.

              The contract will be valid through to either February or April 2022, depending on your preference.

              The purpose of this role:

              • Be a part of a large-scale content creation project and create a world-class set of resources that will be of great assistance and support to our students and tutors.

              Information about the role:

              • Create original IB Science exam-style Topic Questions, Practice Exams with model answers, and Key Concepts, in RV format.
              • Remote work, collaborating with team members via video / chat.
              • 20+ hours per week, depending on preference of preferred candidate. Flexible work hours.

              What skills and experience are required?

              • Native language is English - Spoken/Written
              • Prior IB Science (Biology, Chemistry or Physics) teaching, tutoring or examining experience
              • Hold a relevant academic tertiary qualification
              • Excellent communication skills
              • Excellent organisation skills
              • Professionalism, Time and Stress Management, Confidence, Positive attitude (patience, empathy)

              Why work for Revision Village & Crimson Education?

              • Rapidly growing, hyper-global, EdTech startup (named GVT Top150 EdTech companies)
              • Join a high performing, diverse, and ambitious team
              • Utilising innovative tech to re-imagine the education landscape
              • Limitless growth and development opportunities

              If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

              Please keep an eye on your spam/junk email folder for correspondence from Breezy HR.

              See more jobs at Crimson Education

              Apply for this job

              Crimson Education is hiring a Remote Remote IB Sciences Video Creator - Revision Village

              Revision Village is an online study resource for students following the International Baccalaureate Diploma Program. Started in 2017, the product is now used by over 100,000 students each year and is the leading resource in it’s space, with a novel and innovative product design when compared to traditional online learning platforms. Growth in both users and revenue has doubled each year since founding.

              Revision Village was acquired in 2021 by Crimson Education, with the ambition of expanding out of the International Baccalaureate market and into large secondary curriculums around the world. This is an exciting inflection point for the company, opening up a large increase in potential addressable markets. Crimson Education is also expanding the Revision Village team, across product, content and marketing.

              New Zealand-based Edutech company Crimson Education was founded in 2013 from the idea that through personalised education, we can transform students into the world leaders of tomorrow. Our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US, Canada, UK, and beyond.

              This is a contractor position, based remotely. You can set your own hours, but the right applicant will be able to work flexibly around 20+ hours.

              The contract will be valid through to either February or April 2022, depending on your preference.

              The purpose of this role:

              • Be a part of a large-scale content creation project and create a world-class set of resources that will be of great assistance and support to our students and tutors.

              Information about the role:

              • Record video tutorials to IB Science exam questions, in the RV format.
              • Remote work, collaborating with team members via video / chat.
              • 20+ hours per week, depending on preference of preferred candidate. Flexible work hours.

              What skills and experience are required?

              • Native language is English - Spoken/Written
              • Prior IB Science (Biology, Chemistry or Physics) teaching, tutoring or examining experience
              • Hold a relevant academic tertiary qualification
              • Excellent communication skills
              • Excellent organisation skills
              • Professionalism, Time and Stress Management, Confidence, Positive attitude (patience, empathy)
              • Bonus if you have experience in video creation and filming

              Why work for Revision Village & Crimson Education?

              • Rapidly growing, hyper-global, EdTech startup (named GVT Top150 EdTech companies)
              • Join a high performing, diverse, and ambitious team
              • Utilising innovative tech to re-imagine the education landscape
              • Limitless growth and development opportunities

              If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

              Please keep an eye on your spam/junk email folder for correspondence from Breezy HR.

              See more jobs at Crimson Education

              Apply for this job

              Crimson Education is hiring a Remote Regional Digital Marketing Manager, Russia

              New Zealand-based technology company Crimson Education was founded in 2013 from the idea that through personalised education, we can transform students into the world’s leaders of tomorrow. Since then, we have rapidly grown a mission-driven team that is dedicated to building the education system for the 22nd century. Our network includes 2,400 tutors and consultants worldwide who work with over 20,000 students.

              Our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US, UK, and beyond.

              Looking to be involved in a growing, global team? With our Digital marketing team members across the globe and Marketing HQ in Melbourne, this role has the unique opportunity to dive headfirst into driving paid digital marketing strategy and activity across Russia and the CIS Region, working with our country managers and local area marketing teams.

              Location: Remotely or at one of our offices across the globe, you will be required to be based in or near Moscow time zone.

              What this role is responsible for:

              As a Regional Digital Marketing Manager, you will be responsible for implementing effective paid digital advertising campaigns to attract qualified prospects with cost-effective strategies across Facebook, Google, Yandex and other paid advertising platforms. Day to day, you will drive campaign strategy development, planning, campaign building, A/B testing, data analysis, and stakeholder communication management. You will be responsible for Crimson’s paid digital marketing activity across Russia and the CIS region, working with Crimson’s country managers, local area marketing teams, and the global digital marketing team, reporting directly to Crimson’s Head of Performance Marketing.

              What success looks like:

              Leadership and Initiative

              • Participate as an active member of the global digital marketing team, contributing ideas to improve structure and processes
              • Actively engage Crimson’s country managers and local area marketing managers, helping them build their local digital strategies and plans

              Digital Campaign Execution

              • Consistently launch paid advertising campaigns across all markets managed, following global processes, guidelines, and budgets
              • Select and design A/B tests in order to consistently improve knowledge and results
              • Consistently track leads, lead progress, and sales/revenue generated from your activities
              • Explore local digital marketing resources, market by market, in order to optimize spending and maximize revenue in each market

              Analysis and Reporting

              • Analyse and report on campaigns, A/B tests, leads, and revenue and ROI
              • Contribute to developing Crimson’s global digital marketing best practices and knowledge base
              • Support in compiling and reviewing global analytics and revenue reporting

              You might be the person we're looking for if:

              • 3+ years of experience developing and executing social media strategies and paid advertising campaigns across Facebook and Google/Yandex
              • Experience working with other paid advertising platforms such as or similar to YouTube, LinkedIn, Snapchat, and TikTok
              • Excellent verbal and written communication skills
              • Experience managing multiple projects in a fast-paced environment with other team members and stakeholders.
              • Ability to productively and efficiently collaborate with a globally dispersed team
              • Outstanding analytical and problem-solving skills
              • Exceptional learning agility
              • Experience with Google Analytics, Marketo, Salesforce, Tableau or close equivalents for each is preferred

              Compensation: Base salary and variable income, based on experience and performance.

              If you're looking for a fast-paced, collaborative environment, and think you could be a fit for this role then we'd love to hear from you! Please keep an eye on your spam/junk folder for emails from Breezy HR.

              See more jobs at Crimson Education

              Apply for this job

              Crimson Education is hiring a Remote Malaysia : Student Success Manager

              Our Mission

              Creating the Education system for the 22nd Century.

              Our Vision

              Building the Leaders of Tomorrow.

              What this role is responsible for:

              The Student Success Manager is responsible for the student experience at Crimson. The Student Success Manager is the main point of contact for the student and family, supporting the student in the timely execution of an agreed roadmap to achieve desired student outcomes and goals. You will work closely with varying internal stakeholders to ensure smooth completion of services and high client satisfaction.

              The key focus of a Student Success Manager is to build relationships both internally and externally and to communicate effectively to maintain trust and strong collaboration.

              Student Success Managers are highly organized and skilled employees in project management who understand the needs of different stakeholders and keep the internal team on track to achieve desired student outcomes. They display business acumen and safeguard the students’ and Crimson’s investment from the beginning to the end of the student’s Crimson journey.

              As a local partner to the student and their family you will be responsible for informing other team members of cultural or local expectations and requirements and contribute to the continuous improvement of Crimson services in your region.

              What success looks like

              Customer Relationship management

                • Proactively organise meetings and interactive communications with students, parents and internal team members as required to to check in, update on progress, support students to stay on schedule with milestones and ensure client satisfaction
                • Utilise all available resources (where applicable) to assist students with action steps to build admission candidacy and address application related questions
                • Be the main point of contact to clients, with an emphasis on parent liaison, and provide timely and accurate responses to their enquiries concerning the college admissions process and the delivery of Crimson services
                • Engage in conflict resolution and handle complaints as the main point of contact
                • Contribute to the company’s revenue by proactively retaining clients, facilitating additional purchase of services (upsells) or referrals from current clients due to high satisfaction
                • Conduct regular check ins with students to ensure their wellbeing, health and safety throughout their Crimson journey and provide necessary professional interventions
                • In conjunction with the wider team, to mentor students on transferable skills such as time and stress management, project management and leadership skills to assist them in successfully achieving their academic and ECL goals

                Internal Coordination

                  • Coordinating and allocating students and tutors/mentors in conjunction with the Tutor/Mentor Management team.
                  • Facilitate meetings with clients and strategy team to create strategies for client tutoring and/or consulting
                  • Closely check up and monitor client and tutor/mentor performance to ensure measurable outcomes
                  • Share student/family’s feedback with wider team when applicable and proactively and preemptively align on action needed for issue resolution
                  • Conduct service team’s internal discussions/ alignment meetings on students’ progress to make sure everyone is on the same page and working as an effective team towards student success

                  Operations and ongoing improvement

                    • Monitoring and reporting on student progress and strategically intervene where necessary for the benefit of the student
                    • Stay up to date with and contribute to a pool of local/ regional resources and knowledge base
                    • Effectively utilise and maintain our IT toolsuite
                    • Identify and highlight opportunities for service improvement and assist in the implementation of the same to ensure present and future needs of clients are met
                    • Stay up-to-date with standardised testing schedules and registrations to advise relevant stakeholders and support students as required
                    • Assist students in acquiring/ preparing for necessary documentations as required for the application process (application fill-in, recommendation letters, transcripts, testing certificates, highschool programs review certifications, etc)
                    • Translation of documents and communications in various channels between parents and the wider services team where required (Line can be removed/added as per region practice)

                    What qualities and skills would help you succeed in this role:

                    Required:

                    • High level of resilience: works well under pressure, demonstrates a positive outlook in times of uncertainty, recognises when to ask for support, continues to perform effectively in stressful and ambiguous circumstances, does not become defensive or irritated when times are tough, open to feedback
                    • Professionalism & customer service attitude: Acts professionally in situations that arouse strong personal or emotional reactions, for example in escalation scenarios, handles customer complaints and criticism constructively by listening, ability to show patience and empathy in all situations, a services mindset showing genuine care and the desire to help others, a willingness to go above and beyond
                    • Excellent communication & interpersonal skills: commands attention and brings leadership to client meetings, can make people feel at ease, extensive experience in customer relationship management, advanced English proficiency both verbal and written
                    • Negotiation skills & adaptability: builds rapport and trust within the organisation, de-escalation and conflict resolution skills, high cultural awareness and adaptability to efficiently manage the different dynamics of customers and stakeholders from diverse backgrounds
                    • Teamwork & collaboration: highly organized and exhibit effective time management, result-oriented, effective problem solving skills with a can-do attitude, exhibit a positive attitude and a growth mindset in the workplace

                    Advantageous:

                    • Prior relevant knowledge and experience in education/ mentoring/ coaching/ youth development
                    • Knowledge of college admissions and international education systems

                    You know you’re crushing it when you:

                    • Ensure that clients continue to feel the value of their investment matches the value of service delivery received
                      • Measured by:
                        • Quarterly NPS score (team and individual) and NPS response rate
                        • Instalments being paid on time
                        • Cancellation and refund rate
                        • Appropriate issue handling and escalation, taking client feedback and initiating change / improvements to service delivery where necessary
                    • Tailor each student’s program to their maximum benefit
                      • Measured by:
                        • Appropriately restructuring programs to better meet student needs incl. upsells
                        • Identifying additional opportunities for students both locally and globally incl. internships
                    • Maximise student progress and program utilisation according to pre-set goals and milestones
                      • Measured by:
                        • Student’s timely utilisation of purchased support packages
                        • Student’s steady progress along milestone targets and goals
                        • Strategic intervention when a student is off track
                    • Establish trust and rapport with families quickly and effectively
                      • Measured by:
                        • Successful transfer of the relationship from sales
                        • Being the first point of contact for any complaints or concerns from the families
                        • Providing proactive updates to the families reducing the need for follow up for parents
                        • Successfully positioning the value different Crimson team members contribute so that families accept the most beneficial team configuration and follow specialist advice throughout the program

                    Why work for Crimson?

                    • Great culture - diverse, fast-paced and self-initiated
                    • A small and close-knit team
                    • Career progression opportunities

                    If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

                    Please keep an eye on your spam/junk email folder for correspondence from Breezy HR.



                    See more jobs at Crimson Education

                    Apply for this job

                    Crimson Education is hiring a Remote South Africa: Student Success Manager



                    Our Mission

                    Creating the Education system for the 22nd Century.

                    Our Vision

                    Building the Leaders of Tomorrow.

                    What this role is responsible for:

                    The Student Success Manager is responsible for the student experience at Crimson. The Student Success Manager is the main point of contact for the student and family, supporting the student in the timely execution of an agreed roadmap to achieve desired student outcomes and goals. You will work closely with varying internal stakeholders to ensure smooth completion of services and high client satisfaction.

                    The key focus of a Student Success Manager is to build relationships both internally and externally and to communicate effectively to maintain trust and strong collaboration.

                    Student Success Managers are highly organized and skilled employees in project management who understand the needs of different stakeholders and keep the internal team on track to achieve desired student outcomes. They display business acumen and safeguard the students’ and Crimson’s investment from the beginning to the end of the student’s Crimson journey.

                    As a local partner to the student and their family you will be responsible for informing other team members of cultural or local expectations and requirements and contribute to the continuous improvement of Crimson services in your region.

                    What success looks like

                    Customer Relationship management

                      • Proactively organise meetings and interactive communications with students, parents and internal team members as required to to check in, update on progress, support students to stay on schedule with milestones and ensure client satisfaction
                      • Utilise all available resources (where applicable) to assist students with action steps to build admission candidacy and address application related questions
                      • Be the main point of contact to clients, with an emphasis on parent liaison, and provide timely and accurate responses to their enquiries concerning the college admissions process and the delivery of Crimson services
                      • Engage in conflict resolution and handle complaints as the main point of contact
                      • Contribute to the company’s revenue by proactively retaining clients, facilitating additional purchase of services (upsells) or referrals from current clients due to high satisfaction
                      • Conduct regular check ins with students to ensure their wellbeing, health and safety throughout their Crimson journey and provide necessary professional interventions
                      • In conjunction with the wider team, to mentor students on transferable skills such as time and stress management, project management and leadership skills to assist them in successfully achieving their academic and ECL goals

                      Internal Coordination

                        • Coordinating and allocating students and tutors/mentors in conjunction with the Tutor/Mentor Management team.
                        • Facilitate meetings with clients and strategy team to create strategies for client tutoring and/or consulting
                        • Closely check up and monitor client and tutor/mentor performance to ensure measurable outcomes
                        • Share student/family’s feedback with wider team when applicable and proactively and preemptively align on action needed for issue resolution
                        • Conduct service team’s internal discussions/ alignment meetings on students’ progress to make sure everyone is on the same page and working as an effective team towards student success

                        Operations and ongoing improvement

                          • Monitoring and reporting on student progress and strategically intervene where necessary for the benefit of the student
                          • Stay up to date with and contribute to a pool of local/ regional resources and knowledge base
                          • Effectively utilise and maintain our IT toolsuite
                          • Identify and highlight opportunities for service improvement and assist in the implementation of the same to ensure present and future needs of clients are met
                          • Stay up-to-date with standardised testing schedules and registrations to advise relevant stakeholders and support students as required
                          • Assist students in acquiring/ preparing for necessary documentations as required for the application process (application fill-in, recommendation letters, transcripts, testing certificates, highschool programs review certifications, etc)
                          • Translation of documents and communications in various channels between parents and the wider services team where required (Line can be removed/added as per region practice)

                          What qualities and skills would help you succeed in this role:

                          Required:

                          • High level of resilience: works well under pressure, demonstrates a positive outlook in times of uncertainty, recognises when to ask for support, continues to perform effectively in stressful and ambiguous circumstances, does not become defensive or irritated when times are tough, open to feedback
                          • Professionalism & customer service attitude: Acts professionally in situations that arouse strong personal or emotional reactions, for example in escalation scenarios, handles customer complaints and criticism constructively by listening, ability to show patience and empathy in all situations, a services mindset showing genuine care and the desire to help others, a willingness to go above and beyond
                          • Excellent communication & interpersonal skills: commands attention and brings leadership to client meetings, can make people feel at ease, extensive experience in customer relationship management, advanced English proficiency both verbal and written
                          • Negotiation skills & adaptability: builds rapport and trust within the organisation, de-escalation and conflict resolution skills, high cultural awareness and adaptability to efficiently manage the different dynamics of customers and stakeholders from diverse backgrounds
                          • Teamwork & collaboration: highly organized and exhibit effective time management, result-oriented, effective problem solving skills with a can-do attitude, exhibit a positive attitude and a growth mindset in the workplace

                          Advantageous:

                          • Prior relevant knowledge and experience in education/ mentoring/ coaching/ youth development
                          • Knowledge of college admissions and international education systems

                          You know you’re crushing it when you:

                          • Ensure that clients continue to feel the value of their investment matches the value of service delivery received
                            • Measured by:
                              • Quarterly NPS score (team and individual) and NPS response rate
                              • Instalments being paid on time
                              • Cancellation and refund rate
                              • Appropriate issue handling and escalation, taking client feedback and initiating change / improvements to service delivery where necessary
                          • Tailor each student’s program to their maximum benefit
                            • Measured by:
                              • Appropriately restructuring programs to better meet student needs incl. upsells
                              • Identifying additional opportunities for students both locally and globally incl. internships
                          • Maximise student progress and program utilisation according to pre-set goals and milestones
                            • Measured by:
                              • Student’s timely utilisation of purchased support packages
                              • Student’s steady progress along milestone targets and goals
                              • Strategic intervention when a student is off track
                          • Establish trust and rapport with families quickly and effectively
                            • Measured by:
                              • Successful transfer of the relationship from sales
                              • Being the first point of contact for any complaints or concerns from the families
                              • Providing proactive updates to the families reducing the need for follow up for parents
                              • Successfully positioning the value different Crimson team members contribute so that families accept the most beneficial team configuration and follow specialist advice throughout the program

                          Why work for Crimson?

                          • Great culture - diverse, fast-paced and self-initiated
                          • A small and close-knit team
                          • Career progression opportunities

                          If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

                          Please keep an eye on your spam/junk email folder for correspondence from Breezy HR.

                          See more jobs at Crimson Education

                          Apply for this job

                          Crimson Education is hiring a Remote Turkey: Student Success Manager



                          Our Mission

                          Creating the Education system for the 22nd Century.

                          Our Vision

                          Building the Leaders of Tomorrow.

                          What this role is responsible for:

                          The Student Success Manager is responsible for the student experience at Crimson. The Student Success Manager is the main point of contact for the student and family, supporting the student in the timely execution of an agreed roadmap to achieve desired student outcomes and goals. You will work closely with varying internal stakeholders to ensure smooth completion of services and high client satisfaction.

                          The key focus of a Student Success Manager is to build relationships both internally and externally and to communicate effectively to maintain trust and strong collaboration.

                          Student Success Managers are highly organized and skilled employees in project management who understand the needs of different stakeholders and keep the internal team on track to achieve desired student outcomes. They display business acumen and safeguard the students’ and Crimson’s investment from the beginning to the end of the student’s Crimson journey.

                          As a local partner to the student and their family you will be responsible for informing other team members of cultural or local expectations and requirements and contribute to the continuous improvement of Crimson services in your region.

                          What success looks like

                          Customer Relationship management

                            • Proactively organise meetings and interactive communications with students, parents and internal team members as required to to check in, update on progress, support students to stay on schedule with milestones and ensure client satisfaction
                            • Utilise all available resources (where applicable) to assist students with action steps to build admission candidacy and address application related questions
                            • Be the main point of contact to clients, with an emphasis on parent liaison, and provide timely and accurate responses to their enquiries concerning the college admissions process and the delivery of Crimson services
                            • Engage in conflict resolution and handle complaints as the main point of contact
                            • Contribute to the company’s revenue by proactively retaining clients, facilitating additional purchase of services (upsells) or referrals from current clients due to high satisfaction
                            • Conduct regular check ins with students to ensure their wellbeing, health and safety throughout their Crimson journey and provide necessary professional interventions
                            • In conjunction with the wider team, to mentor students on transferable skills such as time and stress management, project management and leadership skills to assist them in successfully achieving their academic and ECL goals

                            Internal Coordination

                              • Coordinating and allocating students and tutors/mentors in conjunction with the Tutor/Mentor Management team.
                              • Facilitate meetings with clients and strategy team to create strategies for client tutoring and/or consulting
                              • Closely check up and monitor client and tutor/mentor performance to ensure measurable outcomes
                              • Share student/family’s feedback with wider team when applicable and proactively and preemptively align on action needed for issue resolution
                              • Conduct service team’s internal discussions/ alignment meetings on students’ progress to make sure everyone is on the same page and working as an effective team towards student success

                              Operations and ongoing improvement

                                • Monitoring and reporting on student progress and strategically intervene where necessary for the benefit of the student
                                • Stay up to date with and contribute to a pool of local/ regional resources and knowledge base
                                • Effectively utilise and maintain our IT toolsuite
                                • Identify and highlight opportunities for service improvement and assist in the implementation of the same to ensure present and future needs of clients are met
                                • Stay up-to-date with standardised testing schedules and registrations to advise relevant stakeholders and support students as required
                                • Assist students in acquiring/ preparing for necessary documentations as required for the application process (application fill-in, recommendation letters, transcripts, testing certificates, highschool programs review certifications, etc)
                                • Translation of documents and communications in various channels between parents and the wider services team where required (Line can be removed/added as per region practice)

                                What qualities and skills would help you succeed in this role:

                                Required:

                                • High level of resilience: works well under pressure, demonstrates a positive outlook in times of uncertainty, recognises when to ask for support, continues to perform effectively in stressful and ambiguous circumstances, does not become defensive or irritated when times are tough, open to feedback
                                • Professionalism & customer service attitude: Acts professionally in situations that arouse strong personal or emotional reactions, for example in escalation scenarios, handles customer complaints and criticism constructively by listening, ability to show patience and empathy in all situations, a services mindset showing genuine care and the desire to help others, a willingness to go above and beyond
                                • Excellent communication & interpersonal skills: commands attention and brings leadership to client meetings, can make people feel at ease, extensive experience in customer relationship management, advanced English proficiency both verbal and written
                                • Negotiation skills & adaptability: builds rapport and trust within the organisation, de-escalation and conflict resolution skills, high cultural awareness and adaptability to efficiently manage the different dynamics of customers and stakeholders from diverse backgrounds
                                • Teamwork & collaboration: highly organized and exhibit effective time management, result-oriented, effective problem solving skills with a can-do attitude, exhibit a positive attitude and a growth mindset in the workplace

                                Advantageous:

                                • Prior relevant knowledge and experience in education/ mentoring/ coaching/ youth development
                                • Knowledge of college admissions and international education systems

                                You know you’re crushing it when you:

                                • Ensure that clients continue to feel the value of their investment matches the value of service delivery received
                                  • Measured by:
                                    • Quarterly NPS score (team and individual) and NPS response rate
                                    • Instalments being paid on time
                                    • Cancellation and refund rate
                                    • Appropriate issue handling and escalation, taking client feedback and initiating change / improvements to service delivery where necessary
                                • Tailor each student’s program to their maximum benefit
                                  • Measured by:
                                    • Appropriately restructuring programs to better meet student needs incl. upsells
                                    • Identifying additional opportunities for students both locally and globally incl. internships
                                • Maximise student progress and program utilisation according to pre-set goals and milestones
                                  • Measured by:
                                    • Student’s timely utilisation of purchased support packages
                                    • Student’s steady progress along milestone targets and goals
                                    • Strategic intervention when a student is off track
                                • Establish trust and rapport with families quickly and effectively
                                  • Measured by:
                                    • Successful transfer of the relationship from sales
                                    • Being the first point of contact for any complaints or concerns from the families
                                    • Providing proactive updates to the families reducing the need for follow up for parents
                                    • Successfully positioning the value different Crimson team members contribute so that families accept the most beneficial team configuration and follow specialist advice throughout the program

                                Why work for Crimson?

                                • Great culture - diverse, fast-paced and self-initiated
                                • A small and close-knit team
                                • Career progression opportunities

                                If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

                                Please keep an eye on your spam/junk email folder for correspondence from Breezy HR.

                                See more jobs at Crimson Education

                                Apply for this job

                                Crimson Education is hiring a Remote UAE: Student Success Manager



                                Our Mission

                                Creating the Education system for the 22nd Century.

                                Our Vision

                                Building the Leaders of Tomorrow.

                                What this role is responsible for:

                                The Student Success Manager is responsible for the student experience at Crimson. The Student Success Manager is the main point of contact for the student and family, supporting the student in the timely execution of an agreed roadmap to achieve desired student outcomes and goals. You will work closely with varying internal stakeholders to ensure smooth completion of services and high client satisfaction.

                                The key focus of a Student Success Manager is to build relationships both internally and externally and to communicate effectively to maintain trust and strong collaboration.

                                Student Success Managers are highly organized and skilled employees in project management who understand the needs of different stakeholders and keep the internal team on track to achieve desired student outcomes. They display business acumen and safeguard the students’ and Crimson’s investment from the beginning to the end of the student’s Crimson journey.

                                As a local partner to the student and their family you will be responsible for informing other team members of cultural or local expectations and requirements and contribute to the continuous improvement of Crimson services in your region.

                                What success looks like

                                Customer Relationship management

                                  • Proactively organise meetings and interactive communications with students, parents and internal team members as required to to check in, update on progress, support students to stay on schedule with milestones and ensure client satisfaction
                                  • Utilise all available resources (where applicable) to assist students with action steps to build admission candidacy and address application related questions
                                  • Be the main point of contact to clients, with an emphasis on parent liaison, and provide timely and accurate responses to their enquiries concerning the college admissions process and the delivery of Crimson services
                                  • Engage in conflict resolution and handle complaints as the main point of contact
                                  • Contribute to the company’s revenue by proactively retaining clients, facilitating additional purchase of services (upsells) or referrals from current clients due to high satisfaction
                                  • Conduct regular check ins with students to ensure their wellbeing, health and safety throughout their Crimson journey and provide necessary professional interventions
                                  • In conjunction with the wider team, to mentor students on transferable skills such as time and stress management, project management and leadership skills to assist them in successfully achieving their academic and ECL goals

                                  Internal Coordination

                                    • Coordinating and allocating students and tutors/mentors in conjunction with the Tutor/Mentor Management team.
                                    • Facilitate meetings with clients and strategy team to create strategies for client tutoring and/or consulting
                                    • Closely check up and monitor client and tutor/mentor performance to ensure measurable outcomes
                                    • Share student/family’s feedback with wider team when applicable and proactively and preemptively align on action needed for issue resolution
                                    • Conduct service team’s internal discussions/ alignment meetings on students’ progress to make sure everyone is on the same page and working as an effective team towards student success

                                    Operations and ongoing improvement

                                      • Monitoring and reporting on student progress and strategically intervene where necessary for the benefit of the student
                                      • Stay up to date with and contribute to a pool of local/ regional resources and knowledge base
                                      • Effectively utilise and maintain our IT toolsuite
                                      • Identify and highlight opportunities for service improvement and assist in the implementation of the same to ensure present and future needs of clients are met
                                      • Stay up-to-date with standardised testing schedules and registrations to advise relevant stakeholders and support students as required
                                      • Assist students in acquiring/ preparing for necessary documentations as required for the application process (application fill-in, recommendation letters, transcripts, testing certificates, highschool programs review certifications, etc)
                                      • Translation of documents and communications in various channels between parents and the wider services team where required (Line can be removed/added as per region practice)

                                      What qualities and skills would help you succeed in this role:

                                      Required:

                                      • High level of resilience: works well under pressure, demonstrates a positive outlook in times of uncertainty, recognises when to ask for support, continues to perform effectively in stressful and ambiguous circumstances, does not become defensive or irritated when times are tough, open to feedback
                                      • Professionalism & customer service attitude: Acts professionally in situations that arouse strong personal or emotional reactions, for example in escalation scenarios, handles customer complaints and criticism constructively by listening, ability to show patience and empathy in all situations, a services mindset showing genuine care and the desire to help others, a willingness to go above and beyond
                                      • Excellent communication & interpersonal skills: commands attention and brings leadership to client meetings, can make people feel at ease, extensive experience in customer relationship management, advanced English proficiency both verbal and written
                                      • Negotiation skills & adaptability: builds rapport and trust within the organisation, de-escalation and conflict resolution skills, high cultural awareness and adaptability to efficiently manage the different dynamics of customers and stakeholders from diverse backgrounds
                                      • Teamwork & collaboration: highly organized and exhibit effective time management, result-oriented, effective problem solving skills with a can-do attitude, exhibit a positive attitude and a growth mindset in the workplace

                                      Advantageous:

                                      • Prior relevant knowledge and experience in education/ mentoring/ coaching/ youth development
                                      • Knowledge of college admissions and international education systems

                                      You know you’re crushing it when you:

                                      • Ensure that clients continue to feel the value of their investment matches the value of service delivery received
                                        • Measured by:
                                          • Quarterly NPS score (team and individual) and NPS response rate
                                          • Instalments being paid on time
                                          • Cancellation and refund rate
                                          • Appropriate issue handling and escalation, taking client feedback and initiating change / improvements to service delivery where necessary
                                      • Tailor each student’s program to their maximum benefit
                                        • Measured by:
                                          • Appropriately restructuring programs to better meet student needs incl. upsells
                                          • Identifying additional opportunities for students both locally and globally incl. internships
                                      • Maximise student progress and program utilisation according to pre-set goals and milestones
                                        • Measured by:
                                          • Student’s timely utilisation of purchased support packages
                                          • Student’s steady progress along milestone targets and goals
                                          • Strategic intervention when a student is off track
                                      • Establish trust and rapport with families quickly and effectively
                                        • Measured by:
                                          • Successful transfer of the relationship from sales
                                          • Being the first point of contact for any complaints or concerns from the families
                                          • Providing proactive updates to the families reducing the need for follow up for parents
                                          • Successfully positioning the value different Crimson team members contribute so that families accept the most beneficial team configuration and follow specialist advice throughout the program

                                      Why work for Crimson?

                                      • Great culture - diverse, fast-paced and self-initiated
                                      • A small and close-knit team
                                      • Career progression opportunities

                                      If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

                                      Please keep an eye on your spam/junk email folder for correspondence from Breezy HR.

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                                      Crimson Education is hiring a Remote Growth Marketer - Revision Village

                                      Growth Marketer - Revision Village

                                      Revision Village is an online study resource for students following the International Baccalaureate Diploma Program. Started in 2017, the product is now used by over 100,000 students each year and is the leading resource in it’s space, with a novel and innovative product design when compared to traditional online learning platforms. Growth in both users and revenue has doubled each year since founding.

                                      Revision Village was acquired in 2021 by Crimson Education, with the ambition of expanding out of the International Baccalaureate market and into large secondary curriculums around the world. This is an exciting inflection point for the company, opening up a large increase in potential addressable markets. Crimson Education is also expanding the Revision Village team, across product, content and marketing.

                                      Until this point Revision Village hasn’t had a dedicated marketing function, instead focusing its energy and resources into product development and content generation. This opens up an attractive opportunity for an energetic and self-driven Growth Marketer to join a hard-working and focused team and overlay their digital marketing expertise to help the team drive growth in users and revenue.

                                      Information about the role:

                                      • Revision Village is looking for an experienced and energetic Growth Marketer to join the team to take the product, brand and company to the next level of it’s growth journey.
                                      • Initially, the role will formulate the digital marketing strategy and channels to target, after spending time with the team and founders on the product purpose and vision.
                                      • The role will then take ownership of digital marketing channels and also collaborate with the product team with the on-site customer journey, user experience, funnel and conversion strategies.
                                      • The candidate will work directly with the 2 founders and Crimson expansion team.
                                      • The role is full-time and remote (we’re an outcomes driven team). Candidate will need to be able to collaborate with the team in the time band of 10am - 4pm NZDT.

                                      Skills and Experience we’re looking for:

                                      • Similar prior experience (ideally 3+ years) in a start-up or small team environment, taking ownership across a range of digital channels.
                                      • Fluent in running campaigns (organic and paid) across the major digital channels.
                                      • Strong experience with Google Analytics, Google Adwords, Facebook Ad Manager and Google Sheets / Excel.
                                      • Be data-driven and analytic in the performance of campaigns and initiatives.
                                      • Strategic thinker, understanding the connection between product and growth marketing.
                                      • Collaborative, energetic, positive & self-driven.

                                      Why work for Revision Village & Crimson Education?

                                      • Join a focused and outcomes oriented team at an exciting inflection point in their growth journey.
                                      • Opportunity to take ownership of the digital marketing function of the company.
                                      • Collaborate in the strategic thinking of expanding Revision Village beyond the International Baccalaureate.
                                      • Opportunity for career progression in the wider Crimson Education company, a venture backed NZ EdTech start-up.

                                      If you’re an energetic and skilled Growth Marketer and this role looks interesting to you, we’d love to hear from you!

                                      Please keep an eye on your spam / junk email folder for correspondence from Breezy HR.

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                                      Crimson Education is hiring a Remote Regional Digital Marketing Coordinator - Asia

                                      New Zealand-based technology company Crimson Education was founded in 2013 from the idea that through personalised education, we can transform students into the world’s leaders of tomorrow. Since then, we have rapidly grown a mission-driven team who are dedicated to building the education system for the 22nd century. Our network includes 2,400 tutors and consultants worldwide who work with over 20,000 students.

                                      Our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US, UK and beyond.

                                      Looking to be involved in a growing, global team? With our Digital marketing team members across the globe, this role has the unique opportunity to dive headfirst into driving paid digital marketing strategy and activity across up to 9 countries in Asia, working with our regional digital marketing managers, country managers and local area marketing teams.

                                      LOCATION: Remotely or at one of our office's across the globe, you will be required to be based in or near the Asia region.

                                      As a Regional Digital Marketing Coordinator, this role is responsible for:

                                      • Implement effective paid digital advertising campaigns to attract qualified prospects with cost-effective strategies across Facebook, Google and other paid advertising platforms.
                                      • Contribute to Crimson’s paid digital marketing activity across multiple countries, working with Crimson’s regional digital marketing managers, country managers, local area marketing teams and the global digital marketing team to drive for results.
                                      • Build, test and optimize paid ad campaigns to consistently improve performance
                                      • Analyse and report on campaigns, A/B tests, leads, and revenue and ROI.

                                      Leadership and Initiative

                                      • Participate as an active member of the global digital marketing team, contributing ideas and working on projects to improve structure and processes.
                                      • Test and launch new paid digital channels.
                                      • Share digital marketing knowledge with global digital marketing team and local marketing teams.

                                      Digital Campaign Execution

                                      • Consistently launch paid digital advertising campaigns across several markets, following global processes, guidelines, and budgets.
                                      • Select and design A/B tests in order to consistently improve knowledge and results.
                                      • Consistently track leads, lead progress, and sales/revenue generated from your activities.

                                      Analysis and Reporting

                                      • Analyse and report on campaigns, A/B tests, leads, and revenue and ROI.
                                      • Contribute in developing Crimson’s global digital marketing best practices and knowledge base.

                                      How you’ll know you’re crushing it (KPI’s):

                                      • Digital marketing revenue targets achieved, consistently on a monthly basis across all markets managed.
                                      • Strong ROI across digital marketing channels.
                                      • High engagement of stakeholders.
                                      • Consistent tracking, reporting, knowledge sharing, and rapid iteration.

                                      What skills and experience you’ll need:

                                      • At least 1-year experience in a digital marketing role or similar
                                      • Strong attention to detail
                                      • Excellent verbal and written communication skills.
                                      • Experience managing multiple projects in a fast-paced environment with other team members and stakeholders.
                                      • Ability to productively and efficiently collaborate with a globally dispersed team.
                                      • Analytical and problem-solving skills.
                                      • Exceptional learning agility.
                                      • Experience with Facebook Ads, Google Ads, Google Analytics, Marketo, Salesforce, Tableau or close equivalents for each is preferred
                                      • Basic understanding of the UK and US admissions process.

                                      Compensation: Base salary based on experience and performance.

                                      If you're looking for a fast-paced, collaborative environment, and think you could be a fit for this role then we'd love to hear from you! Please keep an eye on your Spam/ Junk folder for emails from Breezy HR.

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                                      Crimson Education is hiring a Remote Client Coordinator (MedView)

                                      New Zealand-based Edutech company Crimson Education was founded in 2013 from the idea that through personalised education, we can transform students into the world leaders of tomorrow. Since then, we have rapidly grown a mission-driven team who are dedicated to building the education system for the 22nd century. Our network includes 2,400 tutors and consultants worldwide who work with over 20,000 students.

                                      MedView is a division of Crimson focused on helping students gain admission to medical school in Australia and NZ. We provide tutoring and workshops to help students improve their grades, standardised test scores and interview performance so they can achieve their dream of becoming a doctor.

                                      The Job Of a Medview Client Coordinator is:

                                      • The central point of contact for the student who oversees their overall journey
                                      • Monitors student’s progress on a regular basis
                                      • Coordinate tutoring and workshops
                                      • Provide feedback to parents
                                      • Manages any issues or complaints that arise

                                      This role provides students with a personalised experience so they feel supported throughout their time with us. Medical school admissions can be a confusing and lonely process and therefore the Client Coordinator is there to provide a friendly ear, answer the student’s questions and make sure they receive the appropriate support they need through our services to achieve their goal.

                                      What does the role involve?

                                      • Onboarding new students
                                      • Leading student/parent meetings (Kick-Start to begin the programme and bi-monthly catch-ups throughout)
                                      • Responding to student/parent queries via email/phone/Crimson App. Includes seeking information from other team members where appropriate
                                      • Monitoring student progress and utilisation of hours
                                      • Logging communication through Crimson’s CRM system (Salesforce) and ensuring data is up to date
                                      • Matching students with Crimson mentors
                                      • Coordinating student’s team to deliver feedback on progress
                                      • Managing and escalating complaints and issues
                                      • Identifying additional support to boost students’ success
                                      • Personal tracking of KPIs and development goals

                                      What skills and experience are required?

                                      • Professionalism
                                      • Time and stress management
                                      • Confidence
                                      • Positive attitude (patience, empathy)
                                      • Willingness to learn
                                      • Adaptability
                                      • Customer service experience
                                      • Strong written and oral communication skills

                                      We have a great team culture where we work hard and celebrate our success. We have a small, diverse team who all bring different skill sets to the table and have the opportunity to further develop those skills through personal learning and development. We offer a lot of flexibility with the option to work from home. The job offers the opportunity to have profound impacts on impressionable young minds which is incredibly rewarding.

                                      If you're passionate, looking for a fast-paced, collaborative environment, and want to work with cutting edge technology then we'd love to hear from you!

                                      See more jobs at Crimson Education

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                                      Crimson Education is hiring a Remote Customer Success Manager (MedView)

                                      New Zealand-based Edutech company Crimson Education was founded in 2013 from the idea that through personalised education, we can transform students into the world leaders of tomorrow. Since then, we have rapidly grown a mission-driven team who are dedicated to building the education system for the 22nd century. Our network includes 2,400 tutors and consultants worldwide who work with over 20,000 students.

                                      MedView is a division of Crimson focused on helping students gain admission to medical school in Australia and NZ. We provide tutoring and workshops to help students improve their grades, standardised test scores and interview performance so they can achieve their dream of becoming a doctor.

                                      The Job Of a Medview Customer Success Manager is:

                                      • The central point of contact for the student who oversees their overall journey
                                      • Monitors student’s progress on a regular basis
                                      • Coordinate tutoring and workshops
                                      • Provide feedback to parents
                                      • Manages any issues or complaints that arise

                                      This role provides students with a personalised experience so they feel supported throughout their time with us. Medical school admissions can be a confusing and lonely process and therefore the Customer Success Manager is there to provide a friendly ear, answer the student’s questions and make sure they receive the appropriate support they need through our services to achieve their goal.

                                      What does the role involve?

                                      • Onboarding new students
                                      • Leading student/parent meetings (Kick-Start to begin the programme and bi-monthly catch-ups throughout)
                                      • Responding to student/parent queries via email/phone/Crimson App. Includes seeking information from other team members where appropriate
                                      • Monitoring student progress and utilisation of hours
                                      • Logging communication through Crimson’s CRM system (Salesforce) and ensuring data is up to date
                                      • Matching students with Crimson mentors
                                      • Coordinating student’s team to deliver feedback on progress
                                      • Managing and escalating complaints and issues
                                      • Identifying additional support to boost students’ success
                                      • Personal tracking of KPIs and development goals

                                      What skills and experience are required?

                                      • Professionalism
                                      • Time and stress management
                                      • Confidence
                                      • Positive attitude (patience, empathy)
                                      • Willingness to learn
                                      • Adaptability
                                      • Customer service experience
                                      • Strong written and oral communication skills

                                      We have a great team culture where we work hard and celebrate our success. We have a small, diverse team who all bring different skill sets to the table and have the opportunity to further develop those skills through personal learning and development. We offer a lot of flexibility with the option to work from home. The job offers the opportunity to have profound impacts on impressionable young minds which is incredibly rewarding.

                                      If you're passionate, looking for a fast-paced, collaborative environment, and want to work with cutting edge technology then we'd love to hear from you!

                                      See more jobs at Crimson Education

                                      Apply for this job