Dalstrong
We are a large international kitchen knife and cookware e-commerce company based in Canada but with a team that is distributed around the world. We sell through many channels including amazon, Shopify & Walmart. You can find out more about the company here https://dalstrong.com/.
Dalstrong is hiring a Remote REMOTE - Financial controller
Job Description
About Dalstrong
“There are NO Limits” is our motto. We are a fast-paced, high-growth company. We seek people who have the passion and drive to build, create, and take ownership of their role.
Dalstrong is an international kitchen knife and cookware e-commerce company based in Canada with a team that is 100% remote and distributed around the world.
We sell through many channels including Amazon (globally) and our website in the US, Canada and the UK. The majority of our customers are in the US however, we have increased brand awareness in Canada and Europe, and some presence in Australia and the Middle East.
You can find out more about the company here https://dalstrong.com/.
We are looking for an experienced Financial Controller to undertake all aspects of financial management, including corporate accounting, regulatory and financial reporting, budget and forecasts preparation, as well as the development of internal control policies and procedures. Finance Controller responsibilities will also include financial risk management.
Responsibilities
Complete month-end, quarter-end, and the year-end financial close processes accurately and based on timelines set
Manage all accounting operations including all treasury and general accounting functions and implement efficiencies and automate repetitive functions as needed
Work closely with finance, marketing, and operations teams during financial month-end close to ensure adequate completeness, accuracy, timeliness, accessibility, and consistency to company policies and IFRS / GAAP
Develop, strengthen and execute internal control procedures to ensure that company assets are adequately protected and dual approvals are taken based on the signature of authority
Coordinate and direct the preparation of the budget and financial / cash flow forecasts and report variances
Research technical accounting issues for compliance and comply with local, state, and federal government reporting requirements and tax filings; ensure quality control over financial transactions and financial reporting
Additional controller duties as necessary
Requirements
Certified Public Accounting Certificate (CPA)
7+ years of overall combined accounting and finance experience
Bachelor's degree in Accounting
Detailed knowledge of GAAP, financial reporting, and accounting requirements
Thorough knowledge of accounting principles and procedures
Demonstrated experience implementing best practices and internal controls
Experience with creating financial statements and managing month-end close process
Experience with Netsuite or other ERP systems
Excellent accounting software user and administration skills
Experience working with external auditors, third-party vendors
Qualifications
Certified Public Accounting Certificate (CPA)
7+ years of overall combined accounting and finance experience
Bachelor's degree in Accounting
Detailed knowledge of GAAP, financial reporting, and accounting requirements
Thorough knowledge of accounting principles and procedures
Demonstrated experience implementing best practices and internal controls
Experience with creating financial statements and managing month-end close process
Experience with Netsuite or other ERP systems
Excellent accounting software user and administration skills
Experience working with external auditors, third-party vendors
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Dalstrong is hiring a Remote REMOTE- Customer Service Representative
Job Description
“There are NO Limits” is our motto. We are a fast paced, high growth company. We seek people who have the passion and drive to build, create, and take ownership of their role.
Dalstrong is an international kitchen knife, and cookware e-commerce company based in Canada with a team that is 100% remote and distributed around the world.
We sell through many channels including Amazon (globally) and our web site in the US, Canada and the UK. Majority of our customers are in the US however, we have increasing brand awareness in Canada and Europe, and some presence in Australia and the Middle East.
Although this is a remote role, the ideal candidate must live near Toronto Canada. Applicants from other areas will not be considered.
As Daltrong's customer service representative you will learn best practices to ensure we continue to be the best in class customer service team. We would ideally have this person move up within our team to a management role within a 3 to 6 month time, thus managerial experience is ideal. You should be technically savvy to help manage and implement our customer service software implementations.
Who You Are (Requirements)
Fully fluent native English speaker.
Proven experience with Achieving Customer Service Excellence
Experience working with Amazon within a customer service capacity
Managerial or supervisor experience
Hard-working, resourceful, self-motivated, detailed, and responsible
Passionate about helping others and the company succeed
Inventive and proactive in designing and implementing new processes to continually streamline the department and suggest new ideas on a regular basis
Knowledgeable in MS Office, Google Sheets, Project Management tools
Experience using Freshdesk (or similar) is a plus
Willingness to work for a single employer exclusively
Capacity to work additional hours if needed
What You’ll Do!
You will assist customers about product inquiries/concerns.
You will make sure that customers are delighted and satisfied with their customer service interaction.
You will turn customers around in case they are dissatisfied with shipping/product delays.
Qualifications
Fully fluent native English speaker.
Proven experience with Achieving Customer Service Excellence
Experience working with Amazon within a customer service capacity
Managerial or supervisor experience
Hard-working, resourceful, self-motivated, detailed, and responsible
Passionate about helping others and the company succeed
Inventive and proactive in designing and implementing new processes to continually streamline the department and suggest new ideas on a regular basis
Knowledgeable in MS Office, Google Sheets, Project Management tools
Experience using Freshdesk (or similar) is a plus
Willingness to work for a single employer exclusively
Capacity to work additional hours if needed
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Dalstrong is hiring a Remote Remote Customer Service Representative
Job Description
At Dalstrong we’re hiring for an all-star REMOTE Customer Service Specialist to join our remote team! Whether you’re a hobbyist or a pro, our aim is to enhance the experience of our clients’ culinary creations.
This is a full-time position with flexible hours and you will be reporting to the Director of Customer Service. If you’re a detail-oriented, organized and self-motivated Customer Service Specialistlocated in the Americas Region,we’d love to hear from you!
What You’ll Do!
- You will assist customers about product inquiries/concerns.
- You will make sure that customers are delighted and satisfied with their customer service interaction.
- You will make sure that you turn customers around in case they are dissatisfied with shipping/product delays.
Qualifications
Who You Are (Requirements)
- Fully fluent in English.
- Proven experience with Achieving Customer Service Excellence
- Experience working with Amazon within a customer service capacity
- Hard-working, resourceful, self-motivated, detailed, and responsible
- Passionate about helping others and the company succeed
- Inventive and proactive in designing and implementing new processes to continually streamline the department and suggest new ideas on a regular basis
- Knowledgeable in MS Office, Google Sheets, Project Management tools
- Experience using Freshdesk (or similar) is a plus.
- Willingness to work for a single employer exclusively
- Capacity to work additional hours if needed
See more jobs at Dalstrong