Staff SDET

Remote, Pune ispreferred.

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and everyEgnytershould be respected. With 17,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team ofEgnytersthat are doers, thinkers, and collaborators who embrace and live by our values:

Invested Relationships

Fiscal Prudence

Candid Conversations

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 17,000 organizations, helping customers improve data security, maintain compliance,preventand detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visitwww.egnyte.com.

OurHybrid-Cloud Software Engineeringteambuilds software that enablesEgnytecustomers’ journey to the cloudand allows them to execute their business workflows in a seamless fashion.

WHAT YOU’LL DO:

• Develop and extend automated testing platforms and frameworks that enable test cases to be easily automated.
• Implement solutions for functional testing, performance testing, end to end testing, and continuous testing for various use cases including file serving,cloud orchestration, and APIback-endcomponents.
• Collaborate with engineering teams in designing test cases using the above test frameworks, iterating on framework design as necessary.
• Enhance and improve dashboards for reporting results of automated test runs (current and historical) executed on the above test frameworks.

YOUR QUALIFICATIONS:

• Deep understanding of automation methodology and hands-on experience developing automation solutions and tests for SaaS, and cloud-based storage solutions.
• 8+ years of industry experience in software test automation and quality engineering.
• Strong hands-on experience in Python, REST APIs,SQL,and modern scripting languages such as bash.
• Automated testing experience with enterprise scale products on various software,hardware,and networking infrastructures.
• Working knowledge of Linux operating environment and virtualization, including hands-on experience with configuring file systems,networking,and storage.
• Source control and build tools experience with GIT, Jenkins, Jira.
• Testing experience with cloud, database or storage products strongly preferred.

BENEFITS:

• Competitive salaries
• Company equity depending on role andlevel
• Medical insurance and healthcare benefits for you and your family
• Fully paid premiums for life insurance
• Flexible hours and PTO
• Mental wellness platform subscription
• Gym reimbursement

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities.Egnytersare encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and everyEgnytershould be respected. With 17,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

Invested Relationships

Fiscal Prudence

Candid Conversations

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 17,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visitwww.egnyte.com.

By joining our Desktop team, you will cooperate directly with SW developers, QA engineers, Product Owner as well as UI/UX designers. We work according to the agile methodology, and we consider reliability and performance as the focus areas to deliver business value to our customers around the globe. Your job will be to make meaningful contributions to Egnyte. On one hand, you’ll work on a global product used by 17k+ companies and over 200k active users, on the other hand, you’ll join a close-knit team where everyone is eager to help you out and share their expertise.

WHAT YOU’LL DO:

• Developing system components throughout all phases of the product lifecycle·        
• Own, improve, maintain, and enhance the code of a desktop client application with a native look and feel for Windows, one of the primary access points for users to Egnyte’s cloud-based connectsolution
• Influence architecture, features, and implementation of our product·    
• Collaborate with other developers, product owners, and QA in bringing releases in a SaaS deliverymodel

YOUR QUALIFICATIONS:

• Strong C++ programming (C++14 standard) and debuggingskills 
• Design patterns knowledge 
• Experience with STL, boost or WIN32 API
• Experience in the development of multithreaded andmultiprocessapplications 
• Practice in unit tests development and continuous integration
• Good English skills 
• Hands-on experience with REST APIs and Git

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our recently launched global Egnyte EmployeeCommunities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

Director,Strategic Global Managed Service Delivery Partners

REMOTE

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and everyEgnytershould be respected. With 17,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team ofEgnytersthat are doers, thinkers, and collaborators who embrace and live by our values:

• Invested Relationships
• Fiscal Prudence
• Candid Conversations

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 17,000 organizations, helping customers improve data security, maintain compliance,preventand detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

About The Role

Egnyte isexpanding its partner sales organization,resulting ina unique opportunityfor a leaderto put your existingmanaged service and service delivery partnerrelationships to work for an industry leading company that is transforming its GTM to a partner-first mentality.   If you are a strong partner sales professional that loves building business units within established companies and have strong leadership experience – this role is for you!  

We are looking for a leader who is willing to be aplayer-coachwhile building out andleading a team of partner sales managers who drive revenue through Egnyte’s top tier managed service and servicedeliverypartners. This is a newleadershiprolereporting to the VP of the Global Partner Sales Organization. 

In this role, you will beresponsible for a new group of partners within the Egnyte partner ecosystem. You will enhance the company’s current MSPstrategy andlead ateamthatwill be a key sales accelerator for Egnyte.You bring to Egnyteestablishedcredibility andthetrust of keytop tier managed service and service deliverypartners.  You have relationships that will drivepartnerwallet-share in Egnyte.You willmanage a team responsible forexecution of all aspects ofpartnermanagement including partnerrecruitment, enablement,strategic partner planning,on-going partner management, andco-selling into end-customer organizations withresellersand/or influence partners.

As a leader in the Partner Sales organization, youwillbe expectedto build trust,credibilityand relevance with Egnyte’s end usersales teams. Therefore, experience in customer sales to coach partners in selling Egnyte technology would be helpful. Youwill work with Egnyte Sales Managers to develop and evangelizethe partner’s value in terms ofacceleratingEgnyte’soverall sales performance.

What You Will Do

• Build and lead aManaged Service and Service Delivery Partner Salesorganization
• Own and driveManaged Service Deliverypartner strategy, forecast, bookings andrevenues
• Own a sales quota, and act as quarterback for the managed service delivery partner business– driving a comprehensive territory plans that identify and onboard new go-to partners as well as develop existing key strategicpartners
• Lead your team towork closely withkeypartnerstointegrateEgnyteinto their practices,as well asworking within the partners’organization and executive leadership to makeEgnytetheir trusted partner.
• Be responsible for ensuring that our solutions are used or embedded at the core ofpartners’digital transformation platforms.
• Build strong relationships across key partner stakeholders to strengthen the partnership.
• Work cross-functionally with Egnyte key stakeholders and build a “one-team” attitude across all extended teammembers
• Build capacity, capability, and collaboration within a portfolio of Partners to achieve partner loyalty and drive partner wallet-share
   

Who You Are

• 10+yearsexperienceleading a Managed Services, Service Delivery, or GSI partner team, with existing partnerrelationships
• Hard working, self-driven and highly motivated individual with great team spirit
• Motivated by driving indirect/influence revenue with a record of quota over-achievement
• Deep commercial experience encompassing revenue andmargins
• Ability to listen, make recommendations and influencepartner executives.
• Astrategic thinker with effective communication and influence skills, while still being a strong tactical implementer
• Ability torecruit, manage, and grow partnerships that deliver value added services insecurity
• Strong team builder and highly functional in working in matrixenvironments
• Must have experience in a hybrid sales environment of direct and indirectsales
• Has a metric driven approach and understands what success lookslike
• Demonstrate excellent presentation and written communicationskills
• Must have a level of business maturity, flexibility and theabilityto adaptand be comfortable in a fast-paced, quickly changingenvironment
• Exceptional relationship and interpersonal skills
• Bachelor's degree required, with advanced degreesdesired
• Desire to travel is required (approximately 50%)

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 17,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyterswhodoers, thinkers, and collaborators arewho embrace and live by our values:

Invested Relationships

Fiscal Prudence

Candid Conversations

THE OPPORTUNITY

Our Hybrid-Cloud Software Engineering team builds software that enables Egnyte customers’ journey to the cloud and allows them to execute their business workflows in a seamless fashion.

WHAT YOU’LL DO

• Develop and extend automated testing platforms and frameworks that enable test cases to be easily automated.
• Implement solutions for functional testing, performance testing, end to end testing, and continuous testing for various use cases including file serving, cloud orchestration, and API back-end components.
• Collaborate with engineering teams in designing test cases using the above test frameworks, iterating on framework design as necessary.
• Enhance and improve dashboards for reporting results of automated test runs (current and historical) executed on the above test frameworks.

YOUR QUALIFICATIONS

• Deep understanding of automation methodology and hands-on experience developing automation solutions and tests for SaaS, and cloud-based storage solutions.
• 5+ years of industry experience in software test automation and quality engineering.
• Strong hands-on experience in Python, REST APIs, SQL, and modern scripting languages such as bash.
• Automated testing experience with enterprise scale products on various software, hardware, and networking infrastructures.
• Working knowledge of Linux operating environment and virtualization, including hands-on experience with configuring file systems, networking, and storage.
• Source control and build tools experience with GIT, Jenkins, Jira.
• Testing experience with cloud, database or storage products strongly preferred.

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

Partner Development Manager - US

Remote, US

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 17,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

Invested Relationships

Fiscal Prudence

Candid Conversations

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 17,000 organizations, helping customers improve data security, maintain compliance,preventand detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visitwww.egnyte.com.

Egnyte is the secure multi-cloud platform SaaS company delivering content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 20,000 organizations, helping customers improve data security, maintaincompliance,detectand recover from ransomware threats, and boost employee productivity. In today’s hybrid and remote-first office environments, content is the most exposed data type. Egnyte’s all-in-one platform makes it simple and easy for IT to manage and control a full spectrum of content risks –from accidental data deletionto data exfiltration, to privacy compliance and much more – all while giving business users thetoolsthey need to work faster and smarter, from any cloud, any device, anywhere. That’s why thousands of companies worldwide rely on Egnyte to safeguard their most valuable and sensitive information and fuel their essential business processes.

The Partner Development Manager is an experienced channel sales professional responsible for implementing and building and growing indirect and influence sales in their designated region, with the primary goal of sales acceleration through pipeline generation with partners. The PDM will build credibility and trust to drive partner wallet-share in Egnyte. The role involves execution of all aspects of channel management including partner recruitment, enablement, strategic partner planning, on-going partner management, and co-selling into end-customer organizations with resellers and/or influence partners. The PDM will be a primary contact for territory channel partners and will be responsible for managing the overall corporate relationship with those partners.

The PDM will also need to build trust,credibilityand relevance with reseller and Egnyte sales teams. Therefore, experience in customer sales to coach partners in selling Egnyte technology would be helpful. By extension, driving strategic alignment between our Egnyte direct sales teams and will be a critical success factor. This will require working with Egnyte Sales Managers to develop and evangelize the regional channel plan that accelerates the regions overall sales performance.

WHAT YOU’LL DO:

• Act as overall quarterback for the reseller business within the region – driving a comprehensive territory plan that identifies go-to partnerswithin each territory covering all Egnyte technology specializations, engaging Egnyte specialists as needed to build partnercompetency.
• Create a strong partner eco-system in your territory by identifying and onboarding newpartners.
• Develop and grow new and existing Egnyte channel partners to increase pipeline and revenuecontribution.
• Develop, drive, and execute strategic partner sales plans with partnerleadership.
• Build strong relationships across key partner stakeholders to strengthen the partnership.
• Develop and execute partner marketing campaigns working closely with Partner Marketing to drive incrementalrevenue.
• Present Egnyte solutions at partner events
• Work cross-functionally within Egnyte key stakeholders and build a “one-team” attitude with all extendedstakeholders.
• Build capacity, capability, and collaboration within a portfolio of Partners to achieve loyalty andtransformation.
• Work with extended team to provide multipletouchpointsin partner organizations to scale resources.

YOUR QUALIFICATIONS:

• Experience working in a partnership role at avendor
• Hard working, self-driven and highly motivated individual with great team spirit
• 10+years experiencebuilding and managing value added partnerships in North America with strong existing partner relationships within the definedterritory
• Motivated by driving indirect/influence revenue with a record of quota over-achievement
• Ability to listen, make recommendations and influence partner executives.
• A strategic thinker with effective communication and influence skills, while still being a strong tactical implementer
• Able to identify and develop newpartners
• Customer focused and achievement driven.
• Ability to recruit, manage, and grow partnerships that deliver value added services insecurity
• Strong team builder and highly functional in working in matrixenvironments
• Must have experience in a hybrid sales environment of direct and indirectsales
• Has a metric driven approach and understands what success lookslike
• Demonstrate excellent presentation and written communicationskills
• Must have a level of business maturity, flexibility and the ability to adapt and be comfortable in a fast-paced, quickly changingenvironment
• Exceptional relationship and interpersonal skills
• Bachelor's degree required, with advanced degrees desired
• Desire to travel is required (approximately 50%)

COMPENSATION:

• Our compensation reflects the cost of labor across multiple U.S. geographic locations and pay varies based on defined markets. The standard base pay range for this position across the U.S. is $94,500k - $168,000k annually. Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location.
• Commission $135k-$240k OTE

BENEFITS:

• Competitive salaries and comprehensive benefits
• Company equity depending on role andlevel
• Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance.
• Paid holidays and sick time
• 401(k) Retirement Plan (Traditional and Roth)
• Health Savings Account (HSA) and Employee Assistance Program (EAP)
• Paid Maternal, Paternal, and Adoption Leave to help you grow yourfamily
• Modern and collaborative offices located in Spokane, WA; Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland
• Gym, cell phone, and internet reimbursement
• Free well-being apps such as Calm, Ginger, and Spring Health for Guardian are offered.
• Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more.
• Your own Egnyte account with lifetime access

Equal Employment Opportunity

Egnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Egnyte, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

Commitment To Diversity, Equity, and Inclusion:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our recently launched global Egnyte EmployeeCommunities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of [email protected]. Egnyte, Inc. will not allow any form of retaliation against employees who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact [email protected]. To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.

#LI-TJ1

Senior Manager of Business Development,Mediaand Entertainment

Remote – Any Allowable State

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and everyEgnytershould be respected. With 17,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team ofEgnytersthat are doers, thinkers, and collaborators who embrace and live by our values:

Invested Relationships

Fiscal Prudence

Candid Conversations

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 17,000 organizations, helping customers improve data security, maintain compliance,preventand detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visitwww.egnyte.com.

Egnyte’s secure content collaboration and governance platform serves over 1,000 media and entertainment companies across all sub-industries,including such market leaders as M&C Saatchi,MullenLoweand BuzzFeed. Advertising agencies, creative agencies and content publishers everywhere rely on us collaborate with their customers,vendorsand partners, to exchange and co-edit large files, to design and accelerate workflows, and to protect their data. For Egnyte, the media and entertainment industryisan area of intense focus where we are experiencing rapid growth.

We are now starting a dedicated team of professionals to build on our success and scale growth in the media and entertainment industry. As Manager of Media and Entertainment you will be a key player in driving the growth effort. As a founding member of the media and entertainment team, you will help define, build, and execute our strategy to expand Egnyte’s customer base in the industry and drive rapid growth. 

WHAT YOU’LL DO:

●       Help develop and drive Egnyte’s media and entertainment strategy definition and execution

●       Work cross-functionally with all parts of Egnyte’s media and entertainment organization to drive initiatives and grow the business

●       Capture the voice of the customer and collaborate with Egnyte’s marketing team to highlight winning use cases. Collaborate with Egnyte’s Product team on new product features and directions.

●       Leverage an in depth understanding of industry workflows, complementary software solutions and trends to improve Egnyte’s position and market offering

●       Support key sales cycles as a subject matter expert

YOUR QUALIFICATIONS:

●       Go to market expertise: 5+ years participating in sales,strategyor marketing within organizations in the media and entertainment industry or in consulting roles serving the industry.

●       Domain expertise: meaningful experience working with or for SaaS vendors serving the media and entertainment industry.

●       Intrapreneurial: Have a desire to build new initiatives inside a larger, high-growth organization

●       Entrepreneurial: Highly productive self-starter with the passion and motivation to grow the media and entertainment business

●       Problem solver: Can identify and solve difficult problems creatively

●       Communication: Excellent written and verbal communication skills

●       Analytical: Can analyze large volumes of data to extract and refine the underlying trends and to use such knowledge to drive strategy decisions within the organization

●       Collaboration: Team player effective at working with a wide range of both internal and external stakeholders, vendors, and functional experts, including sales, marketing, product, and operations

●      Influence: Ability to build trusted advisor partner relationships through effective consultation, strategic input, advice, domain expertise, and best practices

●       MBA a strong advantage

COMPENSATION:

• Our compensation reflects the cost of labor across multiple U.S. geographiclocations andpay varies based on defined markets. Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location.

BENEFITS:

• Competitive salaries and comprehensive benefits
• Company equity depending on role andlevel
• Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance.
• Paid holidays and sick time
• 401(k) Retirement Plan (Traditional and Roth)
• Health Savings Account (HSA) and Employee Assistance Program (EAP)
• Paid Maternal, Paternal, and Adoption Leave to help you grow yourfamily
• Modern and collaborative offices located in Spokane, WA; Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland
• Gym, cell phone, and internet reimbursement
• Free well-being apps such as Calm, Ginger, and Spring Health for Guardian are offered.
• Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more.
• Your own Egnyte account with lifetime access

Equal Employment Opportunity

Egnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Egnyte, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training,compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

Commitment To Diversity, Equity, and Inclusion:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our recently launched global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace.Egnytersare encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of [email protected]. Egnyte, Inc. will not allow any form of retaliation against employees who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact [email protected]. To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.

IT SUPPORT SPECIALIST

MUMBAI, INDIA

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 17,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

Invested Relationships

Fiscal Prudence

Candid Conversations

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 17,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

We are currently seeking a IT Support Specialist to join our Information Technology team. You will join a team of resourceful technology specialists who are focused on providing the best customer service to our employees while delivering best-in-class solutions which boost productivity and increase user satisfaction. To ensure success as an IT Support Specialist and provide top-notch technology support in a fast-paced environment, one should possess experience with multiple types of devices and systems, a strong willingness to learn, and a well-mannered sense of professionalism. We are looking for a self- starter who can perform with little to no supervision.

WHAT YOU’LL DO:

• Provide high quality support for computer hardware, operating systems, and enterprise application software
• Take ownership of tasks that come through the Helpdesk, troubleshoot and resolve issues detected by our systems or reported by employees in a thorough, timely and professional manner
• Handle access management for the company’s resources
• Support IT infrastructure by monitoring, updating, troubleshooting, and otherwise maintaining laptops, printers, servers, accounts, on-prem software, etc.
• Maintain and update asset inventory and documentation for IT systems, services, and processes
• Configure and support Endpoints with the Addigy and Intune MDM platforms

YOUR QUALIFICATIONS:

• Experience supporting Windows, MacOS, Linux as well as iOS and Android. This includes both software and hardware troubleshooting
• Experience configuring and troubleshooting collaboration and productivity software including but not limited to Google Workspace, Microsoft 365 Products, Zoom Pro, Zoom Phone, Slack, Adobe CC
• Experience tracking physical assets with an asset management tool such as Snipe-IT
• Familiarity with fundamental networking services and protocols, such as DNS, DHCP, and TCP-IP
• Ability to navigate a Web-based Admin Console Strong problem-solving skills with a can-do attitude
• Exceptional interpersonal and customer service skills to assist with employees
• Ability to lift objects up to 50lbs
• Experience racking/un-racking server/network equipment and running patch cables in a server room

BENEFITS:

• Competitive salaries
• Company equity depending on role and level
• Medical insurance and healthcare benefits for you and your family
• Fully paid premiums for life insurance
• Flexible hours and PTO
• Mental wellness platform subscription
• Gym reimbursement

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

#LI-DNI

Salesforce & PRM Administrator

Remote

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and everyEgnytershould be respected. With 17,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team ofEgnytersthat are doers, thinkers, and collaborators who embrace and live by our values:

Invested Relationships

Fiscal Prudence

Candid Conversations

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 17,000 organizations, helping customers improve data security, maintain compliance,preventand detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visitwww.egnyte.com.

The Salesforce Administrator will participate in the ongoing development of our Salesforce.com deployment. The successful candidate will have a record of success in improving processes and adoption using the Force.com platform. The administrator will work closely with functionalleaders, organizational units, and subject matter experts to identify develop and deploy new business processes as well as enhance core program business processes. The Salesforce Administrator will be responsible for executing on the day-to-day configuration, support, maintenance, and improvement of our CRM platform.

The Salesforce Administrator will also provide ongoing coaching and support to users (maintaining roles, permissions, securities, etc.), implement customizations/configurations to page layouts, records, and objects, maintain the integrity of all data, and troubleshoot as necessary. The incumbent will also handle release management and continuously educate users on changes and tips to increase usability.

WHAT YOU’LL DO:

• Serve as a system administrator for the Salesforce.com environment with ~500 users, with a focus on Partner Management
• Handle administrative functions including user account maintenance, reports and dashboards, validations, flows, and other routine tasks within Sales Cloud and managedpackages
• Complete regular internal system audits and prepare forupgrades
• Coordinate the evaluation, scope and completion of new developmentrequests
• Work with other members of the Salesforce administrator team to establish suitable processes to support administrative, development, and change managementactivities
• Assist in training of new users, and grow the Salesforce.com skill set across theorganization
• Effectively act as the liaison between our users,vendorsand the application development team
• Work independently to maintain subject matter expertise with each new Salesforce.comrelease
• Engage with system users and business analysts to identify system enhancements and/or new applications to meet businessneeds
• Actively contribute to the development of solutions and ideas that addvalue
• Develop elegant, simple, and scalablesolutions
• Proactively perform extensive system testing to ensure that the systems work efficiently and are developed following the applicable developmentmethodology
• Create unit tests to ensure accuracy. Identify highest risk areas and drive resolution of theseissues
• Effectively and actively play the role of technical advisor for projects, providing advice on tools, process and design toothers
• Ensures project goals make sense and overall development objectives are beingmet
• Manage PRM data architecture to create a best-in-class framework for Egnyte channel partners
• Demonstrate understanding of and technically support critical business processes such as partner enablement, partner deal registration / tracking
• Support and configure other integrated systems and tools as necessary

YOUR QUALIFICATIONS:

• Minimum 3 years of experience as a Salesforce.com administrator
• Minimum 2 years of experience in implementing technology solutions, with an emphasis on Partner Relationship Management and reseller partner programs, referral partner programs, and/or tech partner programs
• Experience with PRM/ Channel Incentive tools such as Impartner, 360 Insights, Salesforce Communities, etc.
• Experience with Salesforce CPQ preferred
• Familiarity with integrated marketing and prospecting tools highly preferred (i.e.Marketo, Outreach, Zoominfo)
• Excellent project management skills and a positive attitude
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally andupwards
• Creative and analytical mindset with strong problem-solving skills
• Demonstrated ability to communicate effectively at all levels of theorganization
• Proven ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to ageneral understanding, and distinguish user requests from the underlying trueneeds
• Ability to assess the impact of new requirements on Salesforce.com and current businessprocesses
• Sales Cloud certificationpreferred
• Proven ability to design and implement new processes and facilitate useradoption
• Strong understanding of the platform, with the ability to build custom objects, formula fields, process builders or flows, custom views, and other content of intermediatecomplexity
• Documented history of successfully driving projects to completion
• Demonstrated ability to understand and articulate complex requirements

COMPENSATION:

Our compensation reflects the cost of labor across multiple U.S. geographiclocations andpay varies based on defined markets Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location.

BENEFITS:

• Competitive salaries, comprehensive benefits & pre–IPO stock options
• Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance.
• Paid holidays and sick time
• 401(k) Retirement Plan (Traditional and Roth)
• Health Savings Account (HSA) and Employee Assistance Program (EAP)
• Paid Maternal, Paternal, and Adoption Leave to help you grow yourfamily
• Modern and collaborative offices located in Spokane, WA; Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland
• Gym, cell phone, and internet reimbursement
• Free well-being apps such as Calm, Ginger, and Spring Health for Guardian are offered.
• Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more.
• Your own Egnyte account with lifetime access

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:

Egnyte provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal,stateor local laws.