Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Our world-class software is the easiest way for businesses to manage HR, payroll, employee engagement, and benefits.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

In your role, you'll be focused on…

As a growing team, we need innovative and passionate Intermediate Backend Software Development Engineers to join our squads who will be a vital part of our engineering team, responsible for developing product features and collaborating with colleagues in design, product, and engineering. You will take ownership of writing automated tests for your production codes and work with cutting-edge technologies, focusing on tech stacks such as Ruby on Rails and ReactJS. In addition, you will have the opportunity to work on a diverse range of products and features.

Responsibilities:

• Develop and maintain both frontend and backend components of web applications using Ruby and ReactJS
• Collaborate with product team to gather requirements and translate them into technical solutions
• Contribute to the technical strategy and delivery of your squad and take part in scrum ceremonies.
• Ensure high-quality code by conducting testing and code reviews, both for yourself and your colleagues.
• Share your knowledge and mentor Junior Developers within your squad.
• Collaborate with highly respected Software Development Engineers in a high performing and supportive environment.
• Demonstrate your passion for working on highly complex and technically challenging development projects.
• Enhance legacy features for our award-winning HR tech platform.

You’re the hero we’re looking for if:

• Over 4 years of experience in Software Development, with a focus on Server-side and RESTful API Development and integration.
• Proficiency in OOP languages such as Python, Java, PHP, etc., is highly desirable, with the expectation that you are willing to learn Ruby upon joining our team.
• Demonstrated experience implementing, maintaining and deploying full-stack web technologies
• Strong skills in Object-Oriented Programming (OOP).
• Strong understanding of standard Software Engineering processes, Testing, and Agile methodology
• A team player that always puts colleagues ahead of yourself and has a highly adaptable and versatile approach to work
• You are passionate about learning and sharing your knowledge, and not afraid to challenge your peers, but also welcome being challenged
• You have experience in mentoring team mates, or even leading an Engineering squad
• English language abilities, both written and verbal - you’ll be working with people across the world, including from Australia
  

It’ll be great, but not essential, if you also have experience with:

• Bachelor's degree in Computer Science of Software Engineering or an equivalent
• You have experience in mentoring team mates, or even leading an Engineering squad
• Experience in translating design wireframes into functioning UI components
• Experience in developing highly modular mobile applications and mobile application performance tuning
• Experience in functional programming
• Familiarity with AWS tooling and environments, including EC2, Kubernetes, etc.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

But don’t just take it from us, hear from your local heroes: Thao Ta, Head of People and Culture & Hung Pham, Group Engineer Manager: Life at Employment Hero | Vietnam

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• 20 days Annual Leave, plus VN Public Holidays.
• $500 USD for your professional development plan.
• $500 USD for English learning courses.
• Premium Healthcare Insurance Program for you and your loved ones, plus full gross salary paid social insurance.
• Sports club funded by Employment Hero.
• Monthly get-together event in the office for team bonding and VND 80,000 budget for lunch for day-in-office.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Our world-class software is the easiest way for businesses to manage HR, payroll, employee engagement, and benefits.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

In your role, you'll be focused on…

As a growing team, we need innovative and passionate Intermediate Frontend Software Development Engineers to join our squads who will be a vital part of our engineering team, responsible for developing product features and collaborating with colleagues in design, product, and engineering. You will take ownership of writing automated tests for your production codes and work with cutting-edge technologies, focusing on tech stacks such as Ruby on Rails and ReactJS. In addition, you will have the opportunity to work on a diverse range of products and features.

As a Frontend Software Engineer, you’ll be:

• Develop new product lines with new critical features, using our techstack which includes ReactJS, React Native within an AWS Cloud environment using EC2 and Kubernetes.
• Provide your input into our technical strategy with your squad, including participate in sprint planning
• Develop code for the frontend as an end-to-end Frontend Software Development Engineer
• Ensure both your colleagues and yourself are producing high quality code through testing and code reviews
• Share your knowledge with your squad and mentor junior developers
• Learn and collaborate with highly respected Senior Software Developers, in a high performing and supportive squad
• Show your passion for working in highly complex and technically challenging development
• Enhance legacy features for our award-winning HR tech platform

You’re the hero we’re looking for if: 

• Experience in Frontend software development experience, CI/CD, web application performance tuning, ReactJS/Redux applications. In deep in fundamental understanding of Javascript/Typescript, ReactJS/Redux, Building tool such as Webpack, Rollup, ViteJS.
• Strong English communication skills (both verbal & written)
• Over 4 years of experience in Frontend Software Development
• Demonstrated experience implementing, maintaining and deploying full-stack web technologies
• Strong understanding of standard Software Engineering processes, Testing, and Agile methodology
• A team player that always puts colleagues ahead of yourself and has a highly adaptable and versatile approach to work
• You are passionate about learning and sharing your knowledge, and not afraid to challenge your peers, but also welcome being challenged
• We have a number of positions open which would suit many skills and experiences, including being open to candidates who are willing to learn our technical stack
• Experience in translating design wireframes into functioning UI components

It’ll be great, but not essential, if you also have experience with:

• Bachelor's degree in Computer Science of Software Engineering or an equivalent
• Experience in developing highly modular mobile applications and mobile application performance tuning
• Experience writing unit tests
• Experience in functional programming

Experience is important, but for us, the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine. 

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

But don’t just take it from us, hear from your local heroes: Thao Ta, Head of People and Culture & Hung Pham, Group Engineer Manager: Life at Employment Hero | Vietnam

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• 20 days Annual Leave, plus VN Public Holidays.
• $500 USD for your professional development plan.
• $500 USD for English learning courses.
• Premium Healthcare Insurance Program for you and your loved ones, plus full gross salary paid social insurance.
• Sports club funded by Employment Hero.
• Monthly get-together event in the office for team bonding and VND 80,000 budget for lunch for day-in-office.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Our world-class software is the easiest way for businesses to manage HR, payroll, employee engagement, and benefits.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

In your role, you'll be focused on…

As a growing team, we need innovative and passionate Senior Backend Software Development Engineers to join our squads who will be a vital part of our engineering team, responsible for developing product features and collaborating with colleagues in design, product, and engineering. You will take ownership of writing automated tests for your production codes and work with cutting-edge technologies, focusing on tech stacks such as Ruby on Rails and ReactJS. In addition, you will have the opportunity to work on a diverse range of products and features.

Responsibilities:

• Develop and maintain both frontend and backend components of web applications using Ruby and ReactJS
• Collaborate with product team to gather requirements and translate them into technical solutions
• Contribute to the technical strategy and delivery of your squad and take part in scrum ceremonies.
• Ensure high-quality code by conducting testing and code reviews, both for yourself and your colleagues.
• Share your knowledge and mentor Junior Developers within your squad.
• Collaborate with highly respected Software Development Engineers in a high performing and supportive environment.
• Demonstrate your passion for working on highly complex and technically challenging development projects.
• Enhance legacy features for our award-winning HR tech platform.

You’re the hero we’re looking for if:

• Over 6 years of experience in Software Development, with a focus on Server-side and RESTful API Development and integration.
• Proficiency in OOP languages such as Python, Java, PHP, etc., is highly desirable, with the expectation that you are willing to learn Ruby upon joining our team.
• Demonstrated experience implementing, maintaining and deploying full-stack web technologies
• Strong skills in Object-Oriented Programming (OOP).
• Strong understanding of standard Software Engineering processes, Testing, and Agile methodology
• A team player that always puts colleagues ahead of yourself and has a highly adaptable and versatile approach to work
• You are passionate about learning and sharing your knowledge, and not afraid to challenge your peers, but also welcome being challenged
• You have experience in mentoring team mates, or even leading an Engineering squad
• English language abilities, both written and verbal - you’ll be working with people across the world, including from Australia

It’ll be great, but not essential, if you also have experience with:

• Bachelor's degree in Computer Science of Software Engineering or an equivalent
• Experience in developing highly modular mobile applications and mobile application performance tuning
• Experience in translating design wireframes into functioning UI components
• Experience in functional programming
• Familiarity with AWS tooling and environments, including EC2, Kubernetes, etc.

Experience is important, but for us the biggest measure of success is people who can live and breathe our EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

But don’t just take it from us, hear from your local heroes: Thao Ta, Head of People and Culture & Hung Pham, Group Engineer Manager: Life at Employment Hero | Vietnam

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• 20 days Annual Leave, plus VN Public Holidays.
• $500 USD for your professional development plan.
• $500 USD for English learning courses.
• Premium Healthcare Insurance Program for you and your loved ones, plus full gross salary paid social insurance.
• Sports club funded by Employment Hero.
• Monthly get-together event in the office for team bonding and VND 80,000 budget for lunch for day-in-office.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

As part of our ambitious growth strategy, Employment Hero is looking for a driven sales operations analyst. This pivotal role will work closely with our sales team, driving operational efficiency, insightful sales analytics, and providing valuable tech stack support, contributing significantly to our rapid growth.

As a sales operations analyst, you will be given the opportunity to solve complex problems and spearhead initiatives aligned with our commercial objectives. We are seeking someone who relishes taking ownership of challenges, innovating solutions, and demonstrating their capability to work independently.

You will work alongside a dynamic and high performing team of Operations Analysts aligned to each sales segment, Sales Support specialists, and Sales Operations Delivery professionals.

As a Sales Operations Analyst, you will:

• Act as a trusted commercial business partner to our sales team, offering comprehensive operational and analytical support.
• Take complete ownership over optimising, managing and maintaining our global sales commission plans across SDRs, AEs and Sales Managers
• Analyse and improve our go-to-market process, using best practice pipeline management techniques coupled with new & existing technologies to improve funnel management & close rates.
• Analyse data and build commercial reporting, with a focus on driving automation and self-service (Salesforce).
• Assist with the design, implementation, and utilisation of the sales tech stack, support tools and processes.

What will you bring

• 3+ years experience in Sales Operations, ideally within a high-growth SaaS environment
• Experience working in a high-growth, fast-paced environment
• Prior experience administering sales commission plans, ideally with familiarity with sales commission software solutions highly desirable
• Prior experience with a comprehensive SaaS sales tech stack is crucial, encompassing CRM systems (Salesforce), prospecting and sales automation technologies, sales analytics tools, communication platforms, contract management systems, and lead generation tools
• Prior Sales Operations or Revenue Operations experience within a B2B / B2B2C SaaS environment highly regarded
• Experience working with both Direct Sales and Partnerships teams is advantageous
• Creative and solutions-focused problem solver, keen business sense, and ability to identify areas of opportunity, develop solutions, and execute with a high degree of autonomy
• An Inherent bias for action and flexibility to adapt to changes within the business and market.
• Proven ability to apply First Principles thinking, coupled with excellent judgement, and decision-making ability.
• Effective verbal & written communication skills with the ability to present commercial information clearly and concisely.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Global Gathering | GG22 Phuket

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

Life at Employment Hero | Your best career move, ever

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cashback offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero
• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

#LI-YC1

#anz

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide.

As our Senior Manager (Financial Partnerships) you will be working to identify cross-selling opportunities, foster warm referrals, and drive revenue growth through innovative commercial strategies.

Reporting directly to our Head of Marketplace, you will spearhead the development of compelling business cases and innovative products integral to our Super Partnerships strategy. Your role will involve establishing and managing a dynamic partnerships channel, driving growth and collaboration within our ecosystem.

As our Senior Manager (Financial Partnerships) you’ll be responsible for:

• Cross-Selling and Referral Generation: Identify and leverage opportunities for cross-selling within the Employment Hero ecosystem to grow our existing relationship with Superannuation Partners
• Commercial Strategy: Initiate and develop innovative ideas, converting them into viable business cases and products as part of our Super Partnerships strategy. Lead the creation, development, and management of effective partnerships channels. 
• Strategic Innovation: Proactively identify key strategic issues within the Super industry and devise innovative solutions to drive resolution. Apply creativity and innovation to assess opportunities and mitigate risks effectively. 
• Partner Business Plans: Define specific business plans with individual channel partners, identifying new opportunities for collaboration and revenue growth. System Establishment: Establish robust systems, processes, policies, and procedures to ensure sustained revenue growth and operational efficiency.
• Deal Execution: Roll up your sleeves and actively engage in securing big deals, selling to prospective national and international partners. 
• Industry Expertise: Develop and share a deep understanding of the Super industry, including clients, market segments, competition, regulatory environment, and emerging trends. Position our organisation as a leading industry partner through active participation in industry events and innovative brand exposure initiatives.
• Relationship Management: Collaborate with existing partners to enhance financial returns for both parties and identify new commercial opportunities. Provide support to product teams in developing innovative strategies to improve channel performance.

What you will bring

• A proven track record of growing existing relationships and developing new business through partners in a dynamic start-up or scale-up environment
• Experience in a B2B and/or SME focused sales environment, ideally knowledge of the Superannuation industry 
• You are comfortable in an ambiguous, fast-moving environment, while also driving toward clarity and solutions
• Entrepreneurial, self-directed with a passion to succeed
• A flexible and creative, out of the box thinker
• Humble, not concerned with the traditional org chart and able to work across the C-suite
• Comfortable with a level of international travel commensurate with this global role
• Experience in Superannuation or Fintech

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

#LI-SA1

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

As the Product Manager for Security, you will lead the strategy, vision, and delivery of initiatives that ensure the security and resilience of our platform. Working closely with the Head of Information Security, you will uphold ISO compliance, implement best practices, and collaborate with cross-functional teams, including Designers, Engineers, and Data experts, to deliver exceptional value to our users. With strong security expertise, attention to detail, and a commitment to quality, you’ll play a key role in safeguarding our platform while being supported to grow, innovate, and make a bold impact.

As our Product Manager, you’ll be responsible for

Product Management & Delivery

• Responsible for the delivery of the product vision and its success.
• Drive the product discovery for features and initiatives on the roadmap.
• Translate the product vision and roadmap through to delivery, operation and continuous improvement.
• Monitor and adapt the product vision and roadmap as constraints are identified whilst staying true to the product vision.

Backlog Management

• Apply a strategic mindset to user story prioritisation and delivery.
• Continually maintain a prioritised backlog of user stories.
• Balance business goals, stakeholder expectations and customer desirability with what can feasibly be delivered (technically and within available time and budget).
• Represent the customer and business in decision-making prioritisation during release and sprint planning.
• Able to identify, filter and prioritise customer complaints and feedback.

Collaboration and Team Management

• Collaborate with designers and product leadership team to plan, undertake and input results of testing and performance measurement into future release and roadmap planning.
• Collaborate with our Product Designers to ensure we deliver best-in-class designs, and create appropriate user stories and acceptance tests.
• Collaborate with Developers to ensure the product vision and designed solutions are feasible and viable.
• Work with Sales and Marketing to develop launch collateral with the aim of educating and sharing Product’s vision with customers and prospects alike.
• Collaborate with Professional Services and Support teams to create rollout and implementation plans for existing customers.

Communication

• Concisely explain ideas, issues or project status to key stakeholders and the wider organisation at an appropriate level of business or technical detail.
• Ensure product requirements are gathered accurately and are communicated transparently to the product squad.
• Be able to host, conduct and articulate presentations to the whole organisation, including C-level execs, as well as corporate partners and external customers.
  

What will you bring
Essential:

• Undergraduate degree (Business Systems, IT or Engineering disciplines preferred).
• 5+ years of experience in product management and strategy, with a proven record of successfully launching products.
• 3+ years working experience with software development teams using agile (Scrum preferred).
• Innovative thinking with a passion for problem-solving and user-centric design.
• Demonstrate ability to drive cross-functional alignment, motivation and coordinate teams.
• Strong analytical skills, with a goal to be data-informed and metrics oriented.
• Self-driven and able to thrive in fast-paced, high-growth, and uncertain situations.
• Able to write well-defined specifications to clearly communicate expected product outcomes.
• Track record of being able to critically analyse data samples (both qualitative and quantitative) and produce sensible insights to fuel product initiatives.
• Able to challenge expectations and question the status quo on a day-to-day basis.
• Hungry, creative, enthusiastic, and data-driven with a diverse skill set .
• Experience validating ideas and generating user feedback through different customer research methodologies.
• Proven commercial acumen with the ability to build financial models and execute on business drivers.

Bonus:

• Experience with HR and/or payroll software.
• Knowledge of how global leave management is administered.
• International product experience.
  

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

As the Product Manager for Workflows & Automations, you will lead the strategy, vision, and delivery of workflows, IT provisioning, and automation solutions. This role requires strong commercial expertise and a focus on usability design, collaborating with cross-functional teams, including Designers, Engineers, and Data experts, you will play a key role in delivering exceptional value to our users. We’ll support your growth, encourage bold thinking, and challenge you to make a meaningful impact.

As our Product Manager, you’ll be responsible for

Product Management & Delivery

• Responsible for the delivery of the product vision and its success.
• Drive the product discovery for features and initiatives on the roadmap.
• Translate the product vision and roadmap through to delivery, operation and continuous improvement.
• Monitor and adapt the product vision and roadmap as constraints are identified whilst staying true to the product vision.

Backlog Management

• Apply a strategic mindset to user story prioritisation and delivery.
• Continually maintain a prioritised backlog of user stories.
• Balance business goals, stakeholder expectations and customer desirability with what can feasibly be delivered (technically and within available time and budget).
• Represent the customer and business in decision-making prioritisation during release and sprint planning.
• Able to identify, filter and prioritise customer complaints and feedback.

Collaboration and Team Management

• Collaborate with designers and product leadership team to plan, undertake and input results of testing and performance measurement into future release and roadmap planning.
• Collaborate with our Product Designers to ensure we deliver best-in-class designs, and create appropriate user stories and acceptance tests.
• Collaborate with Developers to ensure the product vision and designed solutions are feasible and viable.
• Work with Sales and Marketing to develop launch collateral with the aim of educating and sharing Product’s vision with customers and prospects alike.
• Collaborate with Professional Services and Support teams to create rollout and implementation plans for existing customers.

Communication

• Concisely explain ideas, issues or project status to key stakeholders and the wider organisation at an appropriate level of business or technical detail.
• Ensure product requirements are gathered accurately and are communicated transparently to the product squad.
• Be able to host, conduct and articulate presentations to the whole organisation, including C-level execs, as well as corporate partners and external customers.
  

What will you bring
Essential:

• Undergraduate degree (Business Systems, IT or Engineering disciplines preferred).
• 5+ years of experience in product management and strategy, with a proven record of successfully launching products.
• 3+ years working experience with software development teams using agile (Scrum preferred).
• Innovative thinking with a passion for problem-solving and user-centric design.
• Demonstrate ability to drive cross-functional alignment, motivation and coordinate teams.
• Strong analytical skills, with a goal to be data-informed and metrics oriented.
• Self-driven and able to thrive in fast-paced, high-growth, and uncertain situations.
• Able to write well-defined specifications to clearly communicate expected product outcomes.
• Track record of being able to critically analyse data samples (both qualitative and quantitative) and produce sensible insights to fuel product initiatives.
• Able to challenge expectations and question the status quo on a day-to-day basis.
• Hungry, creative, enthusiastic, and data-driven with a diverse skill set .
• Experience validating ideas and generating user feedback through different customer research methodologies.
• Proven commercial acumen with the ability to build financial models and execute on business drivers.

Bonus:

• Experience with HR and/or payroll software.
• Knowledge of how global leave management is administered.
• International product experience.
  

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we're an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.

There's never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let's see if we could be a match!

What might your days look like

As a Payroll Support Consultant, you’ll be working within our Customer Experience team and will be responsible for gathering information from customers and ensuring their continued support and success after implementing our Employment Hero product. In this role, you will be supporting our customers to ensure accuracy and will be responsible for resolving customer tickets efficiently and effectively. This includes addressing customer issues with professionalism and care, and escalating to the appropriate teams where necessary. 

As a Payroll Support Consultant you'll be responsible for;

• You will provide support to clients after they 'go-live' by walking them through updates needed or how to troubleshoot in a variety of ways, such as award interpretation and platform configuration
• Responding to and resolving customer tickets, calls and queries related to the Employment Hero Platform in a timely manner.
• Assist and collaborate with the wider squad and support team to provide best practice system use and education to all our customers.
• Proactively analyse and understand product functionality across the platform and logic in detail; and testing in platforms to identify user error/system logic and related root causes by maintaining comprehensive awareness of product changes and enhancements.
• Conduct/triage customer support issues and assign to the appropriate team or resolve where possible.
• Take on client and team payroll escalations for our customers
• Assist with requirements gathering to run post mortems and run internal support team workshops
• Escalating issues related to bugs or product logic/functionality concerns as necessary, in collaboration with Seniors/Team Leads and the Product Team.
• Working with customers across multiple channels (email, chat, phone, screen share) to understand their organisational workflow and how the platform can support them to maximise their people processes.
• Managing Problem Tickets with urgency and collaborating with key stakeholders to resolve as quickly as possible
• Leveraging ZenDesk, Salesforce and other internal tools for maintaining records, ticket investigations and referencing customer interactions, transactions, comments, and complaints in accordance with service level agreements (SLAs)
• Proactively contribute feature requests, Customer Care Processes, Macros and Help Centre suggestions, where warranted and using customer insights.

What will you bring:

• Relevant Australian Payroll knowledge and industry experience.
• Previous experience in setting up, implementing and/or administrating payroll systems (knowledge of EH Payroll/KeyPay is a plus!).
• Exposure to working in fluid, high change and high velocity environments. 
• Prior exposure to customer experience within a SaaS (Software as a Service) environment.
• An attitude that always puts your customer's needs first
• Problem solving skills with a sound and thorough approach to troubleshooting.
• Ability to manage competing priorities, working autonomously; requesting assistance where needed.
• Strong and polished verbal and written communication skills.
• A tertiary degree in Human Resources and/or relevant qualification (nice to have).

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we'll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

See more jobs at Employment Hero

Apply for this job

As one of our Backend Engineers (Intermediate and Senior level), you’ll be accountable for building and deploying the innovative features that change our customers’ lives every day. From our trailblazing AI hiring tool to our fully automated payroll solution, every component of our Employment Operating System is carefully designed to disrupt the employment industry for the better, improving the lives of business owners and entrepreneurs everywhere. Our world-class Product and Engineering teams delivered almost 1,000 new features last year. As one of our Software Engineers, you’ll play a vital role in the continued acceleration of our product strategy, by:

• Driving your squad to develop critical features for our customers.
• Collaborating closely with our global team of designers, product managers and UX specialists to gather requirements and translate them into technical solutions.
• Writing automated tests for your production codes. 
• Developing and maintaining key components of web applications. 
• Conducting testing and code reviews for both yourself and your colleagues. 
• Mentoring the Junior Engineers within your squad.

Minimum qualifications:

• 4+ years of experience building and developing backend applications.
• Experience with software development in one or more programming languages.
• Proficiency in any OOP language (e.g.,Python, Java, Kotlin, Ruby, Go, Scala, PHP, etc.).
• You have a strong understanding of best practice software engineering processes, testing, and Agile methodology.
• In previous roles, you’ve focused on Server-side and RESTful API Development and integration.
• You have good verbal and written English skills.

About Employment Hero

Employment Hero is the world’s first Employment Operating System, the next generation of employment software. EmploymentOS encompasses HR, payroll, hiring, employee engagement and employee benefits - a single platform designed to service all employment management needs.

Since our inception in 2014, we’ve scaled to a $2 Billion valuation, servicing over 300,000 customers and more than 2 million active users. But our growth doesn’t stop here! We release up to 1,000 new features and upgrades every year, endlessly motivated by our Mission to make employment easier and more valuable for everyone. 

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

But don’t just take it from us, hear from your local heroes: Thao Ta, Head of People and Culture & Hung Pham, Group Engineer Manager: Life at Employment Hero | Vietnam

Our perks & benefits

• A generous budget for your home office.
• Cutting-edge tools and technology.
• 20 days Annual Leave, plus VN Public Holidays.
• $500 USD for your professional development plan.
• $500 USD for English learning courses.
• Premium Healthcare Insurance Program for you and your loved ones, plus full gross salary paid social insurance.
• Sports club funded by Employment Hero.
• Monthly get-together event in the office for team bonding and VND 80,000 budget for lunch for day-in-office.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014 we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

The Security Penetration Tester at Employment Hero is essential in safeguarding sensitive data and ensuring the security of the company’s systems. This role involves proactively identifying, testing, and mitigating security vulnerabilities across applications and infrastructure and is crucial to the success of our mission. By feeding insights back into the development lifecycle, the Security Penetration Tester will help strengthen Employment Hero's defences and plays a pivotal role in supporting the continuous improvement of the Employment Hero’s security strategy.

As our Security Penetration Tester, you will:

• Conduct penetration testing on web applications, networks, mobile platforms, and cloud environments
• Simulate real-world cyberattacks, including vulnerability assessments, social engineering, and physical security evaluations
• Identify, analyse, and document security vulnerabilities and recommend mitigation strategies
• Work closely with IT teams, engineers, and management to implement security measures and close gaps
• Stay updated on the latest cybersecurity trends, attack techniques, and security tools
• Prepare detailed reports that clearly communicate findings, risks, and remediation plans to both technical and non-technical stakeholders
• Participate in red team exercises, security audits, and incident response simulations
• Identify gaps in people, processes, and technologies
• Vulnerability research on certain high-value applications or systems
• Develop proof-of-concept exploits to demonstrate how vulnerabilities can be exploited

You will bring:

• A minimum of 3 years’ experience in a penetration testing environment
• Possessing OSCP is a must, with other offensive security certificates highly favourable
• Strong communication and presentation skills
• In-depth knowledge of common offensive security tools (Burp Suite, Cobalt Strike, Metasploit)
• Strong consultative skills, enabling effective communication of complex concepts to both technical and non-technical audiences
• Meticulous attention to detail
• A strong desire to learn and expand knowledge in the field of information security
  

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in September 2025.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014 we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

The Information Security Analyst plays a key role in protecting sensitive data and ensuring the security of Employment Hero’s systems. This position is responsible for monitoring security events, conducting threat assessments, ensuring compliance with industry standards, and contributing to the overall security strategy. The analyst will support incident response, implement security solutions, and collaborate with teams to improve security practices.

As our Information Security Analyst, you will:

• Monitor and analyse security events using SIEM tools, addressing incidents promptly to mitigate risks, protect data, and maintain business continuity.
• Perform regular vulnerability scans, provide threat assessments, and develop remediation strategies to address security risks.
• Support security incident management through root cause analysis, documentation, and recommending remediation actions.
• Conduct cloud security reviews, ensuring alignment with security-by-design principles and mitigating risks in the cloud environment.
• Develop and maintain documentation for security procedures, fostering collaboration to share knowledge across the organisation.
• Review dark web mentions, data leak detections and compromised credential alerts to analyse develop and implement strategies to protect Employment Hero.

What you will bring

• Experience with security tools such as Endpoint Protection, SASE, GRC, MDM (Mac and PC), Email Gateway, IDP, WAF, and Phishing Training.
• Knowledge of ISO 27001, 27017, and 27018 frameworks, contributing to policy and procedure development.
• Hands-on experience with incident response, investigations, disaster recovery (DR), and business continuity planning (BCP).
• Strong technical background with the ability to assess and implement security solutions that align with business goals.
• At least 3 years of experience in a similar role.
• A proactive mindset with a focus on continuous learning, staying current with cybersecurity trends to enhance Employment Hero’s security posture.
• Self-starting with ownership and accountability, taking initiative and driving projects to completion.
• Strong collaboration and communication skills, confidently challenging ideas and engaging with stakeholders.
• Innovative and proactive in developing new ideas to improve the security framework.
• Industry certifications such as CISSP, CISM, or CISA are highly desirable.
  

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in September 2025.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we're an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.

There's never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let's see if we could be a match!

What might your days look like

As a Customer Care Specialist (Payroll), you’ll be working within our Customer Experience team and will be responsible for gathering information from customers and ensuring their continued support and success after implementing our Employment Hero Payroll product. In this role, you will be supporting our customers to ensure accuracy and will be responsible for resolving customer tickets efficiently and effectively. This includes addressing customer issues with professionalism and care, and escalating to the appropriate teams where necessary. The expected hours of the role are Monday to Friday from 8.30am to 5.30pm (PH local time).

As a Customer Care Specialist (Payroll) you'll be responsible for;

• Responding to and resolving customer tickets, calls and queries related to the Employment Hero payroll Platform in a timely manner.
• Assist and collaborate with the wider squad and support team to provide best practice system use and education to all our customers.
• Proactively analyse and understand product functionality across the platform and logic in detail; and testing in platforms to identify user error/system logic and related root causes by maintaining comprehensive awareness of product changes and enhancements.
• Conduct/triage customer support issues and assign to the appropriate team or resolve where possible.
• Escalating issues related to bugs or product logic/functionality concerns as necessary, in collaboration with Seniors/Team Leads and the Product Team.
• Working with customers across multi channels (email, chat, phone) to understand their organisational workflow and how the platform can support them to maximise their people processes.
• Leveraging Zendesk, Salesforce and other internal tools for maintaining records, ticket investigations and referencing customer interactions, transactions, comments, and complaints in accordance with service level agreements (SLAs)
• Proactively contribute feature requests and Help Centre suggestions, where warranted and using customer insights.

What will you bring:

• 1-2 years experience with proven results in a fast paced customer service/support environment across live chat and email.
• Relevant Australian payroll Experience e.g. KeyPay/Employment Hero
• Prior exposure to customer experience within a SaaS (Software as a Service) environment.
• Exposure to working in fluid, high change and high velocity environments.
• Problem solving skills with a sound and thorough approach to troubleshooting.
• Ability to manage competing priorities, working autonomously; requesting assistance where needed.
• Strong and polished verbal and written communication skills.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we'll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.
• Plus, you’ll get to enjoy a number of great perks, including:
• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.

• Health card membership (Maxicare) on the first day (150k PHP/per year) plus 1 free dependent (90k PHP/per year)
• 3k PHP De Minimis allowance per month (non-taxable) on top of your salary package
• Generous leave allowance - 24 days per annum

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

Reporting to our Head of Financial Operations, you will assist on our end-to-end customer billing processes and drive projects to improve and advance our billings function. The ideal candidate will have an investigative mindset and approach to problem solving, a willingness to learn and be able to adapt to an ever changing fast paced environment.

This is a full time position supporting the APAC timezone (8.30am - 5.30pm PH time, Weekday Day Shifts)

As our Billing Analyst, you'll be responsible for:

• Handle billing queries from both internal and external streams. 
• Assist our end-to-end customer billing processes
• Assist with monthly bill runs
• Execute on billing system administration, including customer accounts, product catalogue, subscriptions and workflows
• Provide monthly billing reports and analysis
• Manage adjustments to billing accounts and ad hoc billing
• Assist with the wider Finance team on key business projects

What you'll bring:

• General understanding of billing functions and processes 
• One - two years within a similar role 
• Experience with Zuora or another SaaS billing system 
• Intermediate level of Microsoft Excel experience
  

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we'll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.

Are we a match?

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

#LI-YC1

#LI-Remote

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our SDR Manager (outbound), you will be an integral part of our Direct Sales team, leading our UK Outbound SDR team to success. This role is part of our Sales leadership team and will also play a key part in strategic decision-making.

As our SDR Team Manager (outbound), you’ll be:

• Driving the performance of your team, ensuring individual and team sales targets are consistently exceeded
• Coaching and nurturing your team through regular 1:1 meetings and tracking goals/KPIs
• Streamlining systems & processes to achieve maximum efficiency and results
• Identifying markets, lead sources and target client lists
• Reporting data and trends to highlight opportunities for strategic sales direction
• Designing and implementing effective reporting (dashboards) in Salesforce
• Leveraging sales automation, funnel management and prospecting tools to generate SQLs and to accurately meet forecast sales and revenue targets
• Working cross-functionally with enablement, marketing, sales teams, and sales operations to develop strategies and execution plans to grow the pipeline

What will you bring 

• 3+ years of proven, high-volume sales experience (B2B)
• 3+ years' experience running and leading an outbound SDR team
• A track record of meeting targets
• Problem-solving and analytical thinking skills
• Ability to thrive in a fast-paced and dynamic environment
• Demonstrable experience managing and growing outbound prospecting, including targeting outbound drip campaigns and providing support for website visitors; chat, email, phone, and event-driven interest and cold lead sources

Experience is important, but for us the biggest measure of success is people who can live and breathe our EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/uk/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content).
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

#LI-DA1

#LI-Remote

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we're an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.

There's never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let's see if we could be a match!

What might your days look like

As a HR Support Consultant, you’ll be working within our Customer Experience team and will be responsible for gathering information from customers and ensuring their continued support and success after implementing our Employment Hero product. In this role, you will be supporting our customers to ensure accuracy and will be responsible for resolving customer tickets efficiently and effectively. This includes addressing customer issues with professionalism and care, and escalating to the appropriate teams where necessary. This role will be offered as a 12 month fixed term contract.

As a HR Support Consultant you'll be responsible for;

• You will provide support to clients after they 'go-live' by walking them through updates needed or how to troubleshoot in a variety of ways, such as award interpretation and platform configuration
• Responding to and resolving customer tickets, calls and queries related to the Employment Hero Platform in a timely manner.
• Assist and collaborate with the wider squad and support team to provide best practice system use and education to all our customers.
• Proactively analyse and understand product functionality across the platform and logic in detail; and testing in platforms to identify user error/system logic and related root causes by maintaining comprehensive awareness of product changes and enhancements.
• Conduct/triage customer support issues and assign to the appropriate team or resolve where possible.
• Take on client and team HR escalations for our customers
• Assist with requirements gathering to run post mortems and run internal support team workshops
• Escalating issues related to bugs or product logic/functionality concerns as necessary, in collaboration with Seniors/Team Leads and the Product Team.
• Working with customers across multiple channels (email, chat, phone, screen share) to understand their organisational workflow and how the platform can support them to maximise their people processes.
• Managing Problem Tickets with urgency and collaborating with key stakeholders to resolve as quickly as possible
• Leveraging ZenDesk, Salesforce and other internal tools for maintaining records, ticket investigations and referencing customer interactions, transactions, comments, and complaints in accordance with service level agreements (SLAs)
• Proactively contribute feature requests, Customer Care Processes, Macros and Help Centre suggestions, where warranted and using customer insights.

What will you bring:

• Relevant HR industry experience
• Exposure to working in fluid, high change and high velocity environments. 
• Prior exposure to customer experience within a SaaS (Software as a Service) environment (nice to have)
• An attitude that always puts your customer's needs first
• Problem solving skills with a sound and thorough approach to troubleshooting.
• Ability to manage competing priorities, working autonomously; requesting assistance where needed.
• Strong and polished verbal and written communication skills.
• A tertiary degree in Human Resources and/or relevant qualification (nice to have).

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we'll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide.

As our Account Executive (Financial Partnerships – Superannuation), you’ll play a pivotal role in driving growth within the financial services sector. You will lead the acquisition of new partnerships, with a primary focus on large Superannuation funds, pitching, negotiating, and securing contracts with some of the largest players in the industry.

This is a high-impact, high-visibility role that will involve building strong relationships, developing innovative solutions, and driving our strategic partnership initiatives.

As our Account Executive (Financial Partnerships) you’ll be responsible for:

• Partnership Acquisition: Develop and execute a strategic plan to acquire new financial partnerships, focusing on major Superannuation funds across Australia.
• Enterprise Sales: Lead the end-to-end sales process for large-scale enterprise partnerships, from initial outreach to closing high-value deals.
• Negotiation & Contracting: Pitch, negotiate, and secure complex enterprise arrangements with senior stakeholders within the financial services industry.
• Collaboration & Strategy: Work closely with internal teams, including product, legal, and finance, to create tailored partnership models and ensure seamless execution.
• Industry Expertise: Stay ahead of trends in the Superannuation industry and use your knowledge to position Employment Hero as a key player in the market.
• Market Penetration: Identify and explore growth opportunities within the financial services ecosystem to deepen Employment Hero’s impact and market share.
• Relationship Management: Build and nurture long-term relationships with key decision-makers at major Superannuation funds.

What you will bring

• A proven track record of closing enterprise deals in a B2B sales environment, ideally within financial services, fintech, or Superannuation.
• Experience in developing and executing strategic partnership initiatives with enterprise clients.
• Strong negotiation skills and the ability to secure complex, high-value contracts.
• Knowledge of the Superannuation industry or financial services is a plus.
• Ability to work autonomously in a fast-paced, dynamic environment.
• Excellent communication and relationship-building skills with C-level executives.
• Entrepreneurial mindset with a passion for identifying new business opportunities.

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

#LI-SA1

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

We’re looking for a versatile and highly creative Senior Brand Designer to join our in-house creative agency, reporting to the Brand Design Lead. The right candidate will be our brand custodian and creative powerhouse, collaborating with our high performing, multidisciplinary design team to deliver world-class brand campaigns and content. 

The role is fully remote, requiring a self-starting team player with diverse agency/studio experience across brand, design and creative – able to push our brand and craft campaigns for all content types: from digital, print and everything in-between across the Employment Hero house of brands. You are curious, culturally immersed, and eager to use your storytelling talents to shape our vision of changing employment for good.

As our Senior Brand Designer you’ll:

• Make beautiful design: Create visually compelling creative assets that align with our brand identity, while also pushing the art direction and vernacular into fresh new territories across digital ads, social media content, email, landing pages, presentations, event collateral and print materials.
• Operational Excellence: Adhere to best-practice production processes, optimise time management, and actively contribute to enhancing and improving our workflows.
• Take ownership of projects: Work autonomously and take ownership of design systems and processes. Drive the development of audience-focused creative for brand campaigns and multi-channel marketing initiatives to meet business targets.
• Collaborate & Innovate: Work closely with campaign managers, content writers, designers, and agencies worldwide to execute cohesive, brand-aligned campaigns.
• Mentor & Inspire: Provide guidance and feedback to junior designers, fostering a culture of creativity and ownership. 
• Be a Creative Leader: Present your vision and ideas to stakeholders, demonstrating the value of design and integrating feedback to refine your 
• Stay Ahead of Trends: Keep up with industry advancements, trends and emerging technologies/AI, ensuring our designs are not only current but also groundbreaking.
• Production and Workflow Expertise: Adhere to best-practice production processes, optimise time management, and actively contribute to enhancing workflows.
• Be our brand custodian: Enable non-designers within the business to create on-brand, clear and beautiful designs through template creation and internal design education streams.

What you will bring

• 6+ years agency/design industry experience in a fast-paced environment.
• Seasoned designer/art director with a varied and highly creative portfolio showcasing award winning work across brand, marketing campaigns, creative projects and social content. 
• Passion for creativity, brading, design, and everything motion.
• A natural storyteller, with interest in video, digital content, and social trends - who always seeks to push boundaries, innovate, and elevate brand experiences through outstanding visual storytelling.
• Willingness to take ownership and learn, with a flexible mindset and a proactive approach to problem-solving.
• Strategic thinker with the ability to translate business objectives into compelling creative solutions, with a strategic mindset and a keen understanding of audience insights.
• Motivated self-starter able to thrive in a fast-paced, dynamic environment, with a flexible mindset and a proactive approach to problem-solving.
• Team player with the ability to collaborate effectively asynchronously across departments and levels of the organisation.
• Capable of thinking big picture, while also demonstrating meticulous attention to detail.

• Excellent understanding of marketing principles, digital-first design, accessibility standards, photography, typography, digital/social, and print.
• Deep understanding of media platforms like TVC, OOH, Paid Social, and Organic Social, delivering impactful creative quickly and at scale.
• Proven experience of socially led campaigns that have changed the dial.
• Operate at the intersection of creativity, data, and innovation, guiding creative output by testing new ideas, insights, and strategies, and focusing on those that prove successful.
• Experience across the full creative channel ecosystem and customer journey mapping from a creative perspective.
• Excellent written and verbal communication skills, able to work asynchronously with global teams.
• Explore new ways to leverage our branding and employment products for consumer and B2B audiences.
• Expertise in brand design: typography, composition, colour, layout, design thinking, and content strategy.
• High proficiency with Figma and Adobe Creative Suite (Illustrator, InDesign, Photoshop) Bonus:  AfterEffects and Premiere Pro.
• Familiarity with project management and marketing operations tooling, for example - Slack (comms), Asana (project management), Hubspot (email marketing) and Canva (templates), Google Slides (presentations).
• High level understanding of digital first design and accessibility standards.
• Ability to storyboard impactful narratives with a strong understanding of motion design/video processes.
• Experience with wireframing and user journeys with a deep understanding of digital design principles, UX/UI design, and responsive web design.

Bonus but not essential

• Motion graphics / video editing experience (After Effects and Premiere Pro)
• Experience working with CSS / basic understanding of Javascript
• Experience working with frontend developers
• Experience with HTML5 and Google Web Designer

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in September 2025.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

#LI-SA1

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

Employment Hero is searching for an Outreach Sales Tool Specialist who has a keen eye for detail, a passion for data, and enjoys crafting sales sequences for our SDR team, to join the Growth Marketing team as we build out communications to support our B2B prospects through their Employment Hero journey.

The right candidate is a self-starter, keen to develop their career in CRM using best-in-class technology, who enjoys working in a fast-paced, collaborative, high-growth environment. They will work across diverse remote-first teams working alongside Marketing & Sales.

As our CRM Specialist (Outreach), you’ll be responsible for:

• Create, build, test, execute, analyse, and refine the development of sales sequences using Outreach
• Understand our data and how it’s integrated into our MarTech stack to aid segmentation build
• Stay on top of changes to the digital landscape, such as changes to SPAM acts, privacy, and best practices for email sends
• Assist with reporting and optimization of existing campaigns and programs, communicating the value of campaigns and programs to wider teams across the business
• Create relevant content for email and in-platform communications, translating technical information into easily understood human language that our prospects understand and respond to
• Utilise best-in-market MarTech, including automated systems and analytics platforms
• Assist with reporting & optimisation of existing sequences being able to communicate the value of sequences across the business
• Work closely with sales leadership to create new sequences, test and iterate, and report on sequence performance

What will you bring 

• Proven experience with Outreach or similar sales automation platforms (EngageBay, HubSpot, Keap, ActiveCampaign, Drip, GetResponse, Salesforce, Outfunnel)
• Strong analytical skills and the ability to interpret data to make informed decisions
• Excellent written and verbal communication skills
• Familiarity with CRM systems and MarTech stacks
• Ability to work independently and as part of a remote team
• Knowledge of email marketing best practices and compliance regulations
• Willingness to take ownership
• A creative problem solver and critical thinker, with great attention to detail
• Degree qualified in marketing or a related field (desired)
• 3-7 years experience in a Direct marketing or related professional environment
• Comfortable and confident surfacing opportunities, explaining your ideas, taking briefs, and participating in brainstorming sessions
• Excellent xfn communication and stakeholder management skills
• Able to work independently in a “remote first” work environment and to agreed deadlines
  

Experience is important, but for us the biggest measure of success is people who can live and breathe our EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/uk/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content).
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

#LI-Remote

#LI-DA1

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Our world-class software is the easiest way for businesses to manage HR, payroll, employee engagement, and benefits.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

Role Overview

We are looking for an experienced WordPress Developer to help us build a high-performance, scalable WordPress site from the ground up. This isn’t your typical WordPress development role — we need someone who can design and develop bespoke solutions tailored to modern WordPress architecture, utilizing the full potential of the Gutenberg editor, with a focus on performance, security, and minimal reliance on external plugins.

Key Responsibilities 

• Develop a custom WordPress theme from scratch, or extend a lightweight starter theme, with an emphasis on minimalism and performance.
• Heavily adopt the Gutenberg block editor experience, enabling editors to create complex templates and content layouts without developer intervention.
• Architect a multi-site setup that supports publishing across multiple regions simultaneously, with region-specific overrides where necessary.
• Build complex, multi-faceted content types using attributes on Gutenberg blocks, avoiding unnecessary reliance on custom fields or bulky plugins.
• Ensure that the site primarily renders as static content for optimal performance, while progressively degrading if JavaScript is disabled.
• Optimize the site to achieve high scores on Core Web Vitals, prioritizing user experience and page load speed.
• Implement best practices in security, ensuring that the site is protected against common vulnerabilities.
• Integrate with CDNs and full-page caching solutions to ensure that the site scales efficiently to handle large traffic volumes.
• Keep the external plugin footprint minimal, focusing on bespoke solutions and avoiding large or cumbersome plugin stacks.
• Ensure that JavaScript payloads are light and minimally intrusive, deferring scripts where possible and minimizing custom JS to avoid performance penalties.
• Implement image optimization strategies, including responsive images and modern formats (e.g., WebP), to ensure fast load times and minimal bandwidth usage.
• Establish reusable patterns and components that empower the marketing team to design and deploy no-code templates independently, without developer involvement.
• Ensure accessibility compliance with WCAG AA standards to deliver an inclusive user experience.
• Employ modern responsive CSS practices without relying on heavy-weight CSS frameworks, ensuring the design is adaptable across devices without unnecessary overhead.
• Support analytics integration in a minimally intrusive way, avoiding performance impacts while ensuring accurate data collection.

You’re the hero we’re looking for if you: 

• Have a deep understanding of modern WordPress architecture and Gutenberg editor development.
• Can create lightweight, high-performance WordPress sites that can scale to handle large volumes of content and traffic.
• Care about the user experience, accessibility, and know how to optimize for speed, security, and stability.
• Have experience establishing reusable design patterns that empower non-technical teams to work independently.
• Take pride in building bespoke solutions that avoid unnecessary bloat and complexity.
• Familiar with modern CSS practices and know how to build responsive designs without heavy frameworks.
• Understand how to integrate analytics integrations in a way that minimizes impact on site performance.

It’ll be great, but not essential, if you also have:

• Strong understanding of security practices and how they apply to WordPress development.
• Experience with CDN integration, full-page caching, and performance optimization for large-scale websites.
• Ability to architect solutions that rely on minimal external dependencies, prioritizing custom development where it makes sense.
• Expertise in optimizing JavaScript and image assets to ensure a lightweight, fast-loading experience for users.
• Experience in ensuring accessibility and meeting WCAG AA compliance standards.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page:  

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

But don’t just take it from us, hear from your local heroes: Thao Ta, Head of People and Culture & Hung Pham, Group Engineer Manager: Life at Employment Hero

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• 20 days Annual Leave, plus VN Public Holidays.
• $500 USD for your professional development plan.
• $500 USD for English learning courses.
• Premium Healthcare Insurance Program for you and your loved ones, plus full gross salary paid social insurance.
• Sports club funded by Employment Hero.
• Monthly get-together event in the office for team bonding and VND 80,000 budget for lunch for day-in-office.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: 

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our Product Research Manager, you will be working with Product and UX to drive user-centric innovation by leading and inspiring a talented UX research team to deliver high-impact insights, foster cross-functional collaboration, and champion research excellence, ultimately shaping our product strategy and achieving company OKRs.

As our Product Research Manager, you’ll:

• Lead, mentor, and inspire a team of UX researchers, fostering a collaborative and growth-oriented culture.
• Conduct and oversee research projects, balancing rapid, lean methods with high-quality insights.
• Scale and optimise research operations, ensuring efficient support and adherence to best practices.
• Build strong cross-functional relationships, aligning research efforts with Product Management, General Managers, and the Executive Leadership Team.
• Advocate for high-quality research practices and disseminate insights company-wide.
• Optimise research methodologies and tools, coaching the team and other business units to democratize user research.
• Influence long-term goals and objectives, promoting a user-centric culture and integrating research into product development and strategy.
  

What will you bring 

•  Proven experience in leading and mentoring UX research teams.
• Strong background in conducting a variety of research projects, including problem validation and strategic research.
• Ability to foster an open, collaborative, and trusting team culture.
• Skilled in setting clear expectations, providing feedback, and supporting professional growth.
• Experience in scaling and optimising research operations, with knowledge of best practices.
• Excellent relationship-building skills with cross-functional teams and ability to advocate for research practices.
• Deep understanding of diverse research methods and tools, with proficiency in defining research budgets and reporting on metrics.
  

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

See more jobs at Employment Hero

Apply for this job