Fastly’s Compute Platform is the ultimate flexible edge compute platform. Our unique serverless platform scales workloads globally, without our customers lifting a single finger to manage their edge infrastructure. The platform is a generic compute platform, primarily built in Rust, that executes arbitrary WebAssembly programs across our global POP footprint. In partnership with the WebAssembly community, we’re developing new ecosystem capabilities and expanding first-class programming language and tooling support for Fastly’s Compute Platform.  

We are looking for a Senior Principal Engineer who thrives on designing and navigating the path from today's systems architecture to tomorrow’s strategy and cares deeply about everything from efficiency and scale to the developer experience our customers have when writing programs that run at our edge. You will make a massive impact on the entire organization - Fastly’s Compute engine is not just used by our customers, it is the substrate that Fastly builds on internally - the underpinning of all of Fastly’s Edge

You will drive the architecture of the Fastly Compute Platform. You’ll be deeply hands-on and technical - writing code, designing systems, shipping features, solving for scale and efficiency, collaborating with engineers in and outside the team and guiding and mentoring junior teammates. We are a distributed team that prioritizes customer experience, reliability and efficiency and working together.  You will act as the technical leader to the organization, partnering with the Senior Director of Compute Platform, Senior Managers and team leads. You will keep the goals of the greater engineering organization at top of mind while forging deep connections with other senior principal Engineers, senior leadership, and engineers across the company. 

What You'll Do: 

• Maintain a broad understanding of how critical systems work together - your work will span everything from scaling our platform infrastructure, WebAssembly, and the Fastly Compute SDKs
• Design, implement, and maintain critical Compute systems and features with a focus on performance, resilience and scalability
• Anticipate where and when systems will need to be adapted to meet our growth needs
• Articulate technical strategy via design documents
• Sequence the technical building blocks required to enable durable innovation
• Guide, share knowledge, and lead teams toward implementing cross functional systems
• Enable outcome driven, collaborative discussions utilizing the deep technical knowledge of the teams you work with
• Mentor and provide regular feedback to engineers
• Lead by example. Be an active implementer and team member
• Work with engineering and product leadership across the company
• Help guide and debug the organization to successfully implement the vision
• Partner with Sr Engineering leaders to build and execute in both internal & open source contexts

What We're Looking For: 

• 10+ years of hands-on experience as an engineer building complex, reliable, and highly efficient systems
• Recent experience developing applications that are deployed on bare metal servers
• Recent experience with systems programming languages such as Rust, C or C++
• A strong communicator who can articulate and execute on broad technical vision
• A collaborative leader and problem solving starting from first principles
• Demonstrated success choosing pragmatic solutions over perfect solutions to ship timely features
• Someone who balances the need for collaboration while avoiding design by committee or autocratic decision making
• Experience traversing a matrixed organization in order to drive meaningful technical change
• A customer centric mindset - our primary users are developers! 
• Experience building software that makes efficient use of system resources in order to scale.
• A grounding in open source ecosystems, community specific tooling and trends
• Someone with proven experience building systems that are easily operated

We’ll be super impressed if you have experience in any of these: 

• WebAssembly or other container based technologies
• Compilers
• Network protocols and architectures
• Developer tooling & developer focused product lines
• Open source

Work Hours

This position will require you to be available during core North American business hours, and available to support the team through incidents that require escalation. 

Work Locations & Travel Requirements:

This position is open to both hybrid and remote locations. 

The preferred locations for this position are:

• San Francisco, CA
• Denver, CO 
• New York, NY

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.  

We are willing to consider remote candidates in US (Remote) and Canada (Remote). 

This position may require travel as required by your role or requested by your manager. Travel is required 1-2 times a quarter depending on need. Travel is typically to an office location for events like tech summits, team summits, and planning activities.

Salary: 

The estimated salary range for this position if hired in the United States is $228,280 to $285,350.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), an open vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2023, we offer 10 paid local holidays, 11 paid company wellness days.

Enterprise Account Executive, SE Asia

Fastly has already disrupted CDN technology and has quickly expanded to become a recognised leader in the security and edge computing markets. Establishing the Singapore regional office just two years ago Fastly has quickly gained a footprint within South Asia and continues to expand.

Reporting to the AVP Sales, South Asia, the ideal Enterprise Account Executive candidate has an extensive network of contacts across South Asia and India and possesses both a technical sales background selling security or cloud-related products and a strong eye for business that enables them to lead and close large engagements at CTO, CISO, Head of DevOps, Head of Infrastructure levels. They should be prepared to develop, be accountable for and execute against a clear plan to deliver on pipeline, quarterly bookings and revenue targets consistently.

If you enjoy representing great technology that is in demand by customers innovating digitally,  then this could be the role for you!

What You'll Do:

• Develop, manage, and execute a Go-to-Market plan to ensure Fastly meets its continued growth objectives, primarily in South Asia.
• Accountable for driving pipeline, sales, revenue, and meeting or exceeding quota goals
• Lead all aspects of the sales cycle from start to finish both internally and externally including: prospecting, discovery, Proof of Concepts, value proposition positioning and pricing, contract closing and account management
• Work closely with a Sales Engineer to guide prospective customers through demos and during their trial periods
• Develop a technical understanding of the Fastly solutions, the problems they solve for our customers, and where they fit in the broader Edge Computing, Security and DevOps landscape
• Partner with the account management team to accelerate customer adoption and ensure customer satisfaction
• Collaborate with the key partners across Fastly business including Client Services, Marketing, Product, Product Marketing to ensure the regional efforts are aligned and executed
• Use CRM tools to enrich Fastly customer database and report on sales cycles progress; use of sales prospecting tools to drive out-bounding activities

What We're Looking For: 

• Direct field experience and extensive network of key contacts within South Asia enterprises
• A self-starter with technology (B2B, SaaS preferred) related sales experience with senior leadership and C-level executives across technology & engineering (CTO, CISO, Head of DevOps, Head of Infrastructure)
• Experience with security technologies, content delivery network services, web analytics, website performance, cloud storage, mobile content delivery, or managed web hosting is highly desired
• Proven track record of effective outbound prospecting, managing sophisticated enterprise sales cycles and accurate pipeline management and forecasting
• Possess strong verbal and written communication skills
• Independent, self-disciplined but also able to work collaboratively as part of a team
• Navigates the organisation to mobilise the necessary resources to drive success; partner with execs on building relationships at the top level.

We’ll be super impressed if you have experience in any of these: 

• DevOps conceptual knowledge or experience 
• Web/Application Security conceptual knowledge or experience 

Work Hours: This position will require you to be available during core business hours. 

Work Location(s) & Travel Requirements: 

This position is a remote role and open to candidates residing and having the ability to work in the following locations:

• Singapore

This position will require travel as required by your role or requested by your manager.

Benefits: 

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?  

We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.

Fastly’s Observability team is looking for a Staff Site Reliability Engineer who is passionate about building, scaling, and automating our internal platforms to provide global visibility to the health and performance of our networks. You will be working alongside other engineering and support teams, to provide insights and recommendations on how we make our services and software stacks more observable. Your focus in logging, metrics, distributed tracing and monitoring will be vital in this role to help Fastly grow our observability platforms.

What You'll Do:

• Focus on improving and scaling our logging pipelines, telemetry collection, and monitoring systems
• Improve the performance and reliability of the observability platform infrastructure
• Create and instrument critical business metrics for insights and transparency
• Collaborate with other Fastly engineers to implement solutions that deliver value for our internal customer teams
• You’ll participate in incident reviews to build improved alerts for detection and potential proactive mitigations

What We're Looking For: 

• Extensive experience scaling out Prometheus architecture i.e. you are not just a user of Prometheus but have actually built the underlying infrastructure
• Comfortable working with tools like OpenTelemetry, Grafana, Loki, Tempo, and Mimir
• Extensive experience working with Linux operating systems focusing on metric collection and instrumentation
• Implementing and scaling observability pipelines using self-managed, on premises, and open source software
• Experience developing automation, orchestrations, and writing infrastructure as code for platform management
• Comfortable working with scripting and interpreted languages, and test driven development
• Excellent communication and listening skills, as well as a high degree of emotional intelligence

We’ll be super impressed if you have experience in any of these: 

• Deep understanding of challenges with high cardinality, churn, data volumes to anticipate capacity needs 
• A track record of working across multiple cloud platforms and physical environments to provide global visibility
• Experience working with Clickhouse for time series data
• Development of metrics exporters for the Prometheus ecosystem

Work Hours: 

• This position will require you to be available during core business hours
• You’ll participate in a on-call rotation to support platform availability

Work Locations & Travel Requirements: 

This position is open to both hybrid and remote locations.

The preferred locations for this position are:

• San Francisco, CA 
• Los Angeles, CA
• Denver, CO
• New York City, NY

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.  

We are willing to consider remote candidates in US (Remote).

This position may require travel as required by your role or requested by your manager.

Salary: 

The estimated salary range for this position is $181,220 to $226,520.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days. 

Software Engineer - Control Systems

We are looking for a hardworking and creative Software Engineer with experience in developing highly-available, scalable and reliable software systems. We are a team of backend engineers that are focused on customer configuration management and delivery. We expect this position to help us evolve our configuration system as well as the engine that validates, compiles and ships customers’ configuration to our distributed POPs across the globe.

Our tech stack includes Perl, Go, C++ Docker, AWS

What You'll Do

• Develop components or features that have a direct impact on how customers configurations are managed, and shipped to the edge
• Write code in Perl
• Support and deploy applications written in Go
• Collaborate with your teammates through code and design reviews
• Build for the continued reliability and scaling needs of the Fastly Control Systems
• Participate in on-call rotation
• Contribute to the core infrastructure and platform needs of the team by working with tools and frameworks like Terraform, Kubernetes

What We're Looking For

• In order to be successful in this role, you have a minimum of 2 years of experience developing applications in one of the following languages Perl, Go or C++
• Understanding of best principles for system design 
• You are eager to learn new domains, grow your skills, and move up the stack
• Strong written and verbal communication skills
• A great teammate: communicative, collaborative, empathetic
• You have experience working with teams distributed across different time zones

We value a variety of voices, so this is not a laundry list. It would be an added bonus if you have experience in ANY of these:

• Building, analyzing, profiling, or debugging large-scale distributed systems
• API development
• Caching
• Varnish
• Previous experience working with Fastly is a plus

Work Hours: This position will require you to be available during core business hours as well as evenings and weekends as needed to participate in the on-call support rotation. 

Work Location(s) & Travel Requirements: 

This position is open to US candidates.

The preferred locations for this position are:

• San Francisco, CA
• Los Angeles, CA
• Denver, CO
• New York, NY

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. 

Salary:

The estimated salary range for this position is $133,200 to $166,500. 

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits: 

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days. 

As a Staff Security Engineer on our Detection and Response team, you will help detect and respond to threats for one of the biggest online platforms in the world that handles massive amounts of traffic at very low latency.

We are looking for a teammate with expertise in both security engineering and operations and that values the complement between the two. You will have the opportunity to build and integrate tooling and detections, as well as investigate threats and lead incidents. As part of the larger Security organization, we make risk-informed decisions and prioritize automations to help us scale. As the lead engineer on our team, you will design, build, and mature our detection and response program, enabling rapid detection and effective response to threats against Fastly. You will lead large, complex, cross-team projects and mentor other security engineers on our growing team. 

What You'll Do:

• Lead the design and implementation of a robust Detection Engineering program
• Develop detections and other analytics to identify threats across cloud, corporate, and edge environments
• Partner closely with Engineering, Security Architecture, Risk Management, Compliance, and other teams to prioritize detections and delivery of other security initiatives
• Triage and investigate security threats and lead security incidents
• Research, evaluate, implement, and maintain a variety of custom and commercial security tools, such as Endpoint Detection and Response (EDR), anti-phishing, and Security Information and Event Monitoring (SIEM)
• Develop strategies, frameworks, designs, automations, metrics, and processes to support the maturity of the Detection and Response program
• Develop and maintain incident response playbooks and other detection and response documentation
• Conduct threat hunts to discover unknown malicious activity across our environment
• Participate in our on-call rotations
• Mentor other team members and contribute to larger Security initiatives

What We're Looking For: 

At Fastly we value a diversity of voices. The following is not a laundry list, but to be effective in this role you should possess most of the following and an interest in learning more about the rest:

• Expertise in utilizing Splunk to include investigating threats, developing metrics and dashboards, normalizing data feeds, and integrating with other tools
• Strong understanding of attacker tactics, techniques, and procedures (TTPs) and investigating advanced threats
• Experience in implementing “Detection as Code”
• Experience in securing, developing detections, and responding to incidents in one major public cloud infrastructure, such as Amazon Web Services (AWS) or Google Cloud Platform (GCP)
• Experience in effectively leading large and complex security incidents from detection to remediation
• Familiarity with modern security frameworks and best practices, such as the MITRE ATT&CK framework and NIST CSF
• Proficiency in one or more general purpose programming languages such as Python, Ruby, Go, or Rust
• Experience with Linux administration at scale, associated intrusion/manipulation techniques, and standard methodologies for system hardening and process isolation

We’ll be super impressed if you have experience in any of these: 

• Built a Detection Engineering pipeline
• Built and led threat hunts
• Published research on detection engineering or threat intelligence
• Developed automations to improve security operations
• Familiarity with content delivery networks (CDN), edge cloud platforms, or other Fastly products and services

Work Hours:

• This position will require you to be available during core business hours. 

Work Locations & Travel Requirements: 

This position is open to both hybrid and remote. 

The preferred locations for this position are:

• San Francisco, CA
• Los Angeles, CA
• Denver, CO
• New York City, NY 

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.  

We are willing to consider remote candidates in US (Remote).

This position may require travel as required by your role or requested by your manager.

Salary: 

The estimated salary range for this position is $167,790 to $209,740.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits: 

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a non-accrual vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days. 

Account Manager

Fastly is seeking our first Account Manager in the Nordics Region, joining our growing International Account Management team! We are hugely excited about this opportunity and we’re passionate about helping our Customers Succeed. 

You will drive high impact customer relationships, maintain account health and lead customer advocacy across Fastly’s Enterprise Customers in the Nordics, partnering with our Sales, Customer Support, Product and Technical teams. This is a great opportunity for someone with the skills, energy and confidence to work autonomously - and ultimately to define great Account Management in the region.

What You’ll do

• In partnership with your aligned Account Executive and Node, you’ll be responsible for growing Fastly revenue across your book of business
• You will drive your renewals to a successful close and generate interest and opportunities across Fastly’s product portfolio
• You’ll manage your activities, notes and account health data though Gainsight, utilize Salesforce for Opportunity Management and be armed with customer data and insights through tooling such as Looker 
• You’ll monitor customer relationships and account health, identify Executive sponsorship opportunities and will bring customers together when needed for workshops, roundtables or speaking engagements
• You will actively engage with customers both remotely and in person to understand their business and discover their requirements bringing in Subject Matter Experts as situations dictate
• You will be responsible for highlighting new Fastly initiatives, products and services to customers through Monthly and Quarterly Business Reviews 
• Collaborate with product, marketing and sales teams to provide feedback for ongoing customer support

What We’re Looking For

• A proven track record in a role focusing on customer relationship development and revenue growth
• A sense of curiosity to understand customer goals coupled with an ability to understand and align technical concepts with business values
• Strong project management skills, high detail orientation and exceptional organizational skills
• Thrives in a multitasking environment, with an ability to adjust priorities
• Independent, self-disciplined and possess strong verbal and written communications skills
• An engaging and well planned presenter
• Strong customer service values with a professional and friendly demeanor
• Reputation for integrity and dedicated work ethic with desire for ownership of process success
• Technical background highly valued
• Fluency in Swedish and English essential

We’ll be super impressed if you have: 

• Bachelor's degree or equivalent in a related field of study
• SAAS/PAAS/Cyber Security experience preferred

Work Hours: This position will require you to be available during core business hours. 

Work Location(s) & Travel Requirements:

This position is a remote role but openonlyto candidates currently residing within a commutable distance of Stockholm, Sweden

This position will require travel as required by your role or requested by your manager, across the Nordics, UK and the USA.

Benefits: 

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.

Please note: YouMUST CURRENTLYreside in North America to be considered for this position. NO EXCEPTIONS.

Fastly has a globally distributed platform with a well connected network to peers and transits. Our servers generate a massive amount of telemetry which is enriched by ingress and egress traffic flow information. With this volume of data comes some interesting challenges around noise, multiple interpretation of signals and being able to tell cause and effect apart. 

We are always interested in generating clean signals from our network telemetry so they are always  actionable. And we look for ways we can create closed feedback loops to build self-healing systems.  

We are looking for a technical leader with experience in designing, building and operating distributed systems that are scalable, fault tolerant and easy to manage. The pipelines you will work with are near realtime telemetry and some of them are extremely  latency sensitive as they are part of traffic engineering controller inputs. You will also be responsible for running complex troubleshooting that requires new telemetry to be introduced or when the issue spans multiple parts of the stack.

This role will be in our network systems group. You can expect complex but fun challenges in near-real-time analysis and distributed systems while working closely with network engineers and kernel engineers.

What You'll Do

• Lead multi-functional initiatives, collaborate and gather requirements from cross functional teams and translate them into software features that can increase automation capabilities 
• Design, implement and operate distributed control systems that collect and aggregate large amounts of data to manage network services and configuration
• Be the point person to run complex troubleshooting when the problem spans multiple complex sub systems
• Consider scalability, security, performance and reliability in the design of the applications you support
• Build relationships with other teams and act as technical lead in conversations inside and outside the team
• Help identify new areas of opportunity in existing products, and draft solutions to support those efforts
• Mentor junior engineers and give them opportunities to grow inside your projects

What We're Looking For

• You have a minimum of 7 years of experience building or operating networking/distributed/cloud systems
• You have at least 7 years of hands on experience with design and development of software components on Unix/Linux platforms
• Experience with projects related to low-latency data collection and analysis
• You have at least 4 years of experience in writing elegant and maintainable Rust, Python and/or Go code

We'll be super impressed if you have experience in any of these:

• Experience with GCP (Google Cloud Platform) or AWS infrastructure
• Implementation skills with network data structures such as graphs, tries, etc.
• Experience with Machine Learning & Analytical tools
• Experience with infrastructure as code systems like terraform and Kubernetes
• Familiarity with network protocols such as DNS and TCP

Work Hours: 

• This position will require you to be available during core business hours. 

Work Locations & Travel Requirements: 

This position is open to San Francisco, CA and US (Remote). 

The preferred locations for this position are:

• San Francisco, CA

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.  

We are willing to consider remote candidates in US (Remote). 

This position may require travel as required by your role or requested by your manager.

Salary: 

The estimated salary range for this position is $181,220 to $226,520.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a non-accrual vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days. 

As Fastly’s first Partner & Field Marketing Manager in SE Asia, you will play a meaningful role in defining and advancing the Fastly value proposition across our partner ecosystem, as well as supporting the direct sales team.

Fastly is investing heavily in partners to accelerate our business, and this position will be crucial in helping to optimize pipeline and revenue growth through and with partners in our new partner program. You will collaborate with our regional channel sales, direct sales, field marketing, and broader global marketing teams to lead in-region partner & field marketing strategy. 

What You'll Do

• Lead Regional Partner & Field Marketing by working closely with regional Channel Account Managers (CAMs), direct sales, broader field marketing and channel partners to define and execute impactful go-to-market (GTM) plans, including events and campaign strategies
• Own regional partner & field marketing budget and work autonomously with sales and marketing leadership on strategic planning and metrics reporting
• Manage event and campaign lead flow from all partner & field marketing activities to ensure appropriate and timely sales follow-up, coordinating across regional partners, sales, and broader marketing teams like Marketing Operations, Content, Brand and Product Marketing
• Work cross-functionally both within Fastly, and externally with partners & the regional revenue team, to establish clear and compelling joint value propositions to advise campaign content
• Lead proactive communications to partners such as development of regional partner newsletters and promoting adoption of the Fastly Partner Portal and driving deal registrations
• Co-own partner recruitment through marketing campaigns and nurture activities in conjunction with the CAMs

What We're Looking For

Basic Qualifications:

• Ideally 7+ years experience in delivering regional partner/field marketing events, programs, and content to an enterprise IT buyer
• You have experience working at a cloud services, SaaS/PaaS, or infrastructure business
• You have knowledge of specific regional considerations across SE Asia, including knowledge about sub-regional differences and cultural nuances, and can supply strategic input across both global and regional teams
• You have a consistent track record of understanding sophisticated technologies and extracting compelling value propositions for different audiences (including writing and messaging skills)
• You have excellent reporting and communication skills, including consolidating monthly/quarterly marketing activities results
• You have an interest in independently and proactively running multiple projects in a dynamic environment using superior project management skills 
• You have the desire to work as part of a virtual, globally distributed team with a passion for cross-functional collaboration and communication
• You have a Bachelor's degree or equivalent in Marketing, Communications, or related field 
• Proficiency in Marketo, Salesforce & reporting tools like Looker
• A second language proficiency in Mandarin, Thai, or Malay a strong plus

Work Hours: 

This position will require you to be available during core business hours.

Work Location & Travel Requirements

This position is a remote position based out of Singapore, with the likelihood of becoming a hybrid position as Fastly expands its presence in the region, and may open an office there in the future. This role reports directly to the Director of Global Field Marketing, based in the UK. 

This position may require travel to the US and Internationally, as required by your role or requested by your manager.

Benefits

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.

**This position is open to applicants in the following locations: Florida, Georgia, and Alabama**

Fastly has already disrupted CDN technology and has quickly expanded to become a recognized leader in the security and edge compute markets. Our sales team engages in a consultative selling approach, learns the individual needs of each customer, and delivers custom solutions.  We focus on creating a positive customer experience in order to build long-standing relationships.

The sales team’s focus is driving revenue, adoption, and market penetration in targeted accounts in a vertical selling motion. The ideal candidate possesses a technical sales background that enables them to drive an engagement at the CXO, IT architect, and software developer levels.  You should be a self-starter who is prepared to develop and execute against a territory coverage plan and consistently deliver on quarterly bookings and revenue targets.

What You'll Do:

• Accountable for driving new business within large enterprises and logos across multiple verticals (Commerce, Financial Services, and High Tech), while meeting or exceeding quota goals in the Southeast region
• Effectively and autonomously deliver the Fastly company story, pitch, and value proposition
• Work with Sales Management to prepare and lead proposals, quotes, and contracts. Use SFDC & other sales tools to maintain accounts/contacts, forecast opportunities, track prospecting activity, and build target lists using reports
• Lead all aspects of the sales cycle including: prospecting, sales campaign/meetings, negotiation, closing steps, and account management
• Work with Sales Manager to map new accounts (incl. key stakeholders and business requirements), develop account plans and penetrate enterprise new logos
• Develop a framework for all deals set to close, including necessary stakeholders, results and timelines for both sides. Be able to communicate this effectively to the customer. Coordinate Eval/Proof-Of-Concept with the customer. Validate success criteria using the appropriate testing methodology

What We're Looking For: 

• 5+ years of technology-related (B2B, SaaS preferred) sales, able to demonstrate development, growth, and expansion of territory. Experience selling into large enterprises. Experience running a successful greenfield sales pipeline and driving partnerships to closure
• Demonstrated ability to be successful in an energetic, remote sales team. Passion for working in a multifaceted, collaborative, and purpose-driven environment
• Strong communication and presentation skills
• Ability to travel to visit customers, and attend trade shows & field events as needed
• BA/BS degree required
• Experience with security technologies, content delivery network services, web analytics, website performance, cloud storage, mobile content delivery, or managed web hosting is highly utilized and desired

We’ll be super impressed if you have experience in any of these: 

• Consistent success as a top seller (top 5%) within your current organization
• Experience working with large, complex organizations, and familiarity with complex procurement cycles
• Understanding how application security impacts a large enterprise, and working with a partner ecosystem to grow your pipeline

Work Hours: 

• This position will require you to be available during core business hours. 

Work Locations & Travel Requirements: 

This position is a remote role and open to candidates residing in the following locations: Florida, Georgia, and Alabama. 

This position may require travel as required by your role or requested by your manager. Anticipated travel - 30% of the time. 

Salary: 

The estimated range for On-Target Earnings for this role is $172,440 to $215,550. On-Target Earnings consists of a combination of annual base pay and sales compensation variable target. The standard pay split for this role (i.e. base pay vs. variable target %) is 50/50%.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role is eligible to participate in Fastly’s global sales compensation plan and may participate in Fastly’s equity program.

Benefits: 

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a non-accrual vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days.

Fastly has already disrupted CDN technology and has quickly expanded to become a recognized leader in the security and edge compute markets. Our sales team engages in a consultative selling approach, learns the individual needs of each customer, and delivers custom solutions.  We focus on creating a positive customer experience in order to build long-standing relationships.

The sales team’s focus is driving revenue, adoption, and market penetration in targeted accounts in a vertical selling motion. The ideal candidate possesses a technical sales background that enables them to drive an engagement at the CXO, IT architect, and software developer levels.  You should be a self-starter who is prepared to develop and execute against a territory coverage plan and consistently deliver on quarterly bookings and revenue targets.

What You'll Do:

• Accountable for driving new business and logos, while meeting or exceeding quota goals, leading all aspects of the sales cycle including prospecting, sales campaign/meetings, discovery, qualification, negotiation, path to closure, and account management
• Prepare a territory plan and use all available tools to prospect effectively, achieving activity metrics provided by Sales Managers and sales operations.  Adhere to territory assignment and pass off conversations that fall into other reps' areas of responsibility
• Work with the Sales Manager to map new accounts (incl. key stakeholders and business requirements), develop account plans, and penetrate new accounts, and work with Sales Development Representatives to develop leads, and Solutions Engineers to effectively communicate the Fastly story
• Effectively and autonomously deliver the Fastly company story, vertical talk track value proposition-based presentations, and product demonstrations to identify a prospect’s issues, recognize requirements, and effectively articulate potential solutions
• Develop a deal framework for all deals set to close, including necessary stakeholders, results, and timelines for both sides. Be able to communicate this effectively to the customer. Coordinate Eval/POC with the customer. Validate success criteria using the appropriate testing methodology
• Use SFDC to maintain updated account/contact information, accurately forecast bookings and revenue, track sales activity, and build target lists

What We're Looking For: 

• A self-starter with 3+ years of technology (B2B, SaaS preferred) related sales or business development experience able to demonstrate development, growth, and expansion of territory
• A technical sales background and a strong marketing and business development acumen enable them to drive an engagement at the CTO, CMO, and VP of Digital Experience levels, using ROI models and case studies to justify the need  
• Experience with security technologies, content delivery network services, web analytics, website performance, cloud storage, mobile content delivery,  or managed web hosting is highly utilized and desired
• Ability to travel to customer meetings, trade shows, and events as needed, and experience running a sales pipeline and driving partnerships to closure
• BA/BS degree required, major in an Engineering or Business discipline: Finance, Economics, Marketing, etc
• Strong communication and presentation skills

We’ll be super impressed if you have experience in any of these: 

• Experience with selling security technologies, content delivery network services, or website performance through channel partners

Work Hours: 

• This position will require you to be available during core business hours. 

Work Location & Travel Requirements: 

This position is a remote role and open to candidates residing in the following locations:

• Portland, OR
• Ohio (remote)

This position may require travel as required by your role or requested by your manager.

Salary: 

The estimated range for On-Target Earnings for this role is $129,550 to $169,480. On-Target Earnings consists of a combination of annual base pay and sales compensation variable target. The standard pay split for this role (i.e. base pay vs. variable target %) is 50/50%.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role is eligible to participate in Fastly’s global sales compensation plan and may participate in Fastly’s equity program.

Benefits: 

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), an open vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2023, we offer 10 paid local holidays, 11 paid company wellness days. 

Principal Site Reliability Engineer, Network

Fastly is not a traditional networking company. Our software platform drives our network and we are constantly pushing the boundaries of our platform to improve efficiencies and optimize resources. We’re trusted by our customers to respond to the unknowns of the internet while delivering their most critical applications and events. 

Fastly’s TechOps team is responsible for building and operating the infrastructure that powers the Fastly Edge Cloud Platform. We oversee an extensive global network that spans 6 continents with over 252 TBps of connected capacity.

We’re looking for a talented Principal Site Reliability Engineer to join our team to help us step into the next stage of operations here at Fastly. We’re not just looking for someone comfortable with operating existing large scale infrastructure but a technical leader that can advocate for the future of the platform and help build a more resilient network. 

What you’ll do

• Design, build, and maintain the software and network infrastructure that powers Fastly’s Edge Cloud Platform.
• Help Fastly maintain and iterate SRE best practices. 
• Provide mentorship and technical leadership to other members of the organization.
• Automate, automate, AUTOMATE! (network and system configuration, capacity & performance management, and traffic engineering).
• Search for areas of opportunity and partner with engineering teams in the scoping and prioritization of their roadmaps and software solutions.
• Develop innovative ways of monitoring performance of the platform, with focus on the experience of end users on the Internet. Catch and remediate potential issues before they develop into impacting events.
• Participate in on-call rotation for critical after-hours incidents. 

What we’re looking for

• You have a minimum of 7 years of experience as an SRE, with at least 5 of those working on large scale distributed networksincluding capacity monitoring and planning.
• You absolutely must have deep experience in the protocols and practices that make up the fabric of the global internet, including IP, BGP, Anycast, and DNS in order to be successful in this role.
• Advanced Linux knowledge and the ability to dive deep into the stack.
• Strong development & automation experience, preferably in Python or Go.  
• Experience with bootstrapping new engineering initiatives. Familiarity with taking an idea from inception to implementation. 
• Experience of DevOps practices;CI / CD pipelines (ie. Git, Jenkins, Ansible), containerization (kubernetes, docker) 

Bonus Points

• Experience across cloud environments (i.e., GCP, AWS or Azure)

Work Location(s) & Travel Requirements 

Preferred locations for this position are:

• US (Remote)
• San Francisco, CA
• Los Angeles, CA
• Denver, CO
• New York, NY 

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.  

This position may require travel as required by your role or requested by your manager.

Salary

The estimated salary range for this position is $195,720 to $244,640.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a non-accrual vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days.