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Manitoulin Group of Companies




4d

PC Technician

Manitoulin Group of Companies7035 Ordan Dr, Mississauga, ON L5T 1R1, Canada, Remote

Manitoulin Group of Companies is hiring a Remote PC Technician

Company Description

For 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where you’re headed, we have the training and career development to help you get there.

Job Description

  • Resolve the daily technical issues reported by end users in the company

  • Make effective use of ticketing system to record, track, and follow-up on open incidents and ensure resolution is set within the SLA’s

  • Troubleshoot problems with laptops, desktops and other equipment and perform hardware replacements or upgrades as needed

  • Provide technical support for Microsoft Windows operating systems and  applications, Email, and custom Manitoulin applications and portals

  • Provide training on new and existing applications as required

  • Working with the Infrastructure group when required 

  • Create how-to documentation to assist people with various computer tasks

  • Assist with or lead team initiatives

  • Physically install and deploy new equipment as required

  • Be available for flexible hours when required

  • On occasion may be required to work on-call

  • Maintain asset and system records

  • Other duties as assigned

Qualifications

  • Completion of a college diploma and minimum of 2 - 3 years related experience

  • Experience with the setup and maintenance of network PCs, laptops and printers

  • Ability to fully troubleshoot and support Microsoft Windows and Mac users

  • Ability to provide remote support

  • Ability to conduct research into a wide range of computing issues as required

  • Excellent customer service skills, attitude and professionalism and able to deal effectively with all levels of employees

  • Excellent interpersonal skills, with a focus on listening and questioning skills

  • Ability to work under pressure with minimal supervision

  • Ability to absorb and retain information quickly

  • Detail oriented, meticulous

  • Ability to multitask, manage time and work in a fast paced environment

  • MCSE, A+, Network + certification an asset

Additional Information

What we Offer:

  • Competitive wages
  • Benefits – including short term and long term disability
  • Profit sharing
  • Scholarship program
  • Opportunities for growth and advancement

See more jobs at Manitoulin Group of Companies

Apply for this job

+30d

PC Technician - Bilingual English and French

Manitoulin Group of Companies7035 Ordan Dr, Mississauga, ON L5T 1R1, Canada, Remote

Manitoulin Group of Companies is hiring a Remote PC Technician - Bilingual English and French

Company Description

For 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where you’re headed, we have the training and career development to help you get there.

Job Description

  • Resolve the daily technical issues reported by end users in the company

  • Make effective use of ticketing system to record, track, and follow-up on open incidents and ensure resolution is set within the SLA’s

  • Troubleshoot problems with laptops, desktops and other equipment and perform hardware replacements or upgrades as needed

  • Provide technical support for Microsoft Windows operating systems and  applications, Email, and custom Manitoulin applications and portals

  • Provide training on new and existing applications as required

  • Working with the Infrastructure group when required 

  • Create how-to documentation to assist people with various computer tasks

  • Assist with or lead team initiatives

  • Physically install and deploy new equipment as required

  • Be available for flexible hours when required

  • On occasion may be required to work on-call

  • Maintain asset and system records

  • Other duties as assigned

Qualifications

  • Completion of a college diploma and minimum of 2 - 3 years related experience

  • Experience with the setup and maintenance of network PCs, laptops and printers

  • Ability to fully troubleshoot and support Microsoft Windows and Mac users

  • Ability to provide remote support

  • Ability to conduct research into a wide range of computing issues as required

  • Excellent customer service skills, attitude and professionalism and able to deal effectively with all levels of employees

  • Excellent interpersonal skills, with a focus on listening and questioning skills

  • Ability to work under pressure with minimal supervision

  • Ability to absorb and retain information quickly

  • Detail oriented, meticulous

  • Ability to multitask, manage time and work in a fast paced environment

  • Bilingual in English and French

  • MCSE, A+, Network + certification an asset

Additional Information

What we Offer:

  • Competitive wages
  • Benefits – including short term and long term disability
  • Profit sharing
  • Scholarship program
  • Opportunities for growth and advancement

See more jobs at Manitoulin Group of Companies

Apply for this job

+30d

Dispatcher

Manitoulin Group of Companies10 Apex St, Saskatoon, SK S7R 0A2, Canada, Remote

Manitoulin Group of Companies is hiring a Remote Dispatcher

Company Description

Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 50 years experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries.

Job Description

  • Consistently answering the phone and dealing with driver requirements - hook up information, departure times, delay information and other concerns as required.
  • Scheduling to execute all of the terminal pick up and deliveries.
  • Must be able to work shift work in a fast paced environment.
  • Track shipments for customers. 
  • Many other duties as advised or required. 

Qualifications

  • Must be computer literate and mathematically inclined.
  • Must be detail oriented and able to prioritize multiple task at any given time. 
  • Able to work under pressure and spend a majority of your shift on the phone dealing with drivers, Terminal personnel, as well as internal and external customers.
  • Some understanding of the Dangerous Goods laws, as well as the hours of service legislation would be an asset.
  • Organized with good time management skills.
  • A thorough working knowledge of the city you work in. 
  • Training will be provided as required.

Additional Information

What we can do for you:

  • Competitive Wages
  • Comprehensive Benefits Program
  • Profit Sharing Opportunities
  • Tuition Reimbursement
  • Opportunities for growth and advancement

See more jobs at Manitoulin Group of Companies

Apply for this job

+30d

Operations Dispatcher

Manitoulin Group of Companies18151 107 Ave NW, Edmonton, AB T5S 1K4, Canada, Remote

Manitoulin Group of Companies is hiring a Remote Operations Dispatcher