Sinch SMB provides innovative mobile messaging solutions that help businesses of all sizes – from SMBs to enterprise-level to better connect with customers. Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 65,000 customers in industries such as healthcare, education, retail, and utilities. With offices across Australia, United States, United Kingdom, Spain, Philippines and New Zealand. Sinch SMB is comprised of MessageMedia, SimpleTexting, and ClickSend.
Sinch SMB Group is proudly part of Sinch, a leading global Communication Platform as a Service (CPaaS) provider, offering messaging, voice and video communication solutions to a large global customer base.
Please apply your resume in English!
The Role:
Our Recruitment Consultant will join the HR team in Sinch’s SMB unit and be based in Spain. This newly created role within is responsible for the end-to-end recruitment activities for all recruitment based in Spain and support the wider EMEA region when required. This role will ensure that the recruitment activities are supported in an effective and efficient manner, employing the right capabilities and skills to continue to grow and meet our objectives.
The SMB Business Unit has identified Spain as a growth area for our talent, particularly scaling up an engineering team within region. This role will be critical in building a high performing team, working with global stakeholders and bring new ideas to the way we attract talent in the market. If you would like a role where you can make an impact this is for you!
Key Responsibilities:
The preferred candidate will be able to demonstrate the following skills and experience:
Big Plus!
Our values of Dream big, Win together, Keep it simple and Make it happen are what make us successful on our journey to be the global leader in customer engagement for SMBs, so people who feel a connection to these values and like the pace of a fast-growing global company will easily fit into our team. We are committed to building a company that empowers individuals from a diverse set of backgrounds to be their authentic self and bring their values into their work. We know that the more diverse and inclusive we are, the better our success will be. In addition, we offer the following benefits:
If you're looking for your next opportunity in your career and want to work for a growing tech company, then apply now!
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MessageMedia provides innovative mobile messaging solutions that help businesses of all sizes – from SMBs to enterprise-level – better connect with customers. MessageMedia drives business success by creating engaging mobile experiences that customers love. Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 60,000 customers in industries such as healthcare, education, retail, and utilities. With offices across Australia, United States, United Kingdom, and New Zealand, MessageMedia is the number one choice for easy and engaging business messaging.
We are currently looking for a Recruitment Specialist to join our Human Resources team on an ongoing contract. Reporting into the Talent Partner, you will support on the end-to-end recruitment activities across the Philippines region for both MessageMedia and ClickSend. This is an exciting opportunity for an energetic, enthusiastic, and experienced recruiter to work for a growing global tech company.
Key responsibilities of this role will include:
To be successful in this role, you will need to have previous recruitment experience managing high volume recruitment in a fast-paced environment. You will be experienced with using a variety of different sourcing channels to identify high quality candidates. Proven experience recruiting in the tech and customer support space is highly advantageous.
This is a remote fixed term contract position where you will join highly supportive and engaging team culture.
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Headquartered in Australia, ClickSend is business communications software providing companies of all shapes and sizes the ability to easily send and receive SMS, MMS, Rich Media, Email, Voice and even Post worldwide via web app or API. ClickSend has SMS at its core and powers billions of messages worldwide but has expanded to offer a full suite of products providing choice and context to business communications. ClickSend forms part of the MessageMedia Group and have all the benefits of being part of a larger group but still retain their ‘start-up’ mentality.
ClickSend is looking to recruit a PHP Developer to work remotely from the Philippines.
Reporting to the Software Development Manager, located in Western Australia, key responsibilities of the PHP Developer is to work alongside the customer support and emergency response team.
Key responsibilities will include the following:
The ideal candidate will possess the following attributes:
If interested in this opportunity, please attach your resume/CV to your application.
Salary will be dependent on experience.
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MessageMedia provides innovative mobile messaging solutions that help businesses of all sizes – from SMBs to enterprise-level – better connect with customers. With 90 percent of messages read within 90 seconds, MessageMedia drives business success by creating engaging mobile experiences that customers love. Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 60,000 customers in industries such as healthcare, education, retail, and utilities. With offices across Australia, United States, United Kingdom, and New Zealand, MessageMedia is the number one choice for easy and engaging business messaging.
We are currently looking for a Customer Support Representative who will be responsible for providing assistance to MessageMedia’s customer base via phone, email & chat channels. You will provide 24/7 support by identifying effective solutions to meet customer needs, helping customers understand and get the best out of our products, troubleshooting issues, assisting with billing queries and maintaining customer account data.
The role will span across online chat, email and phone communication channels and cover rotating shifts across a 24/7 roster whilst working from home.
Key responsibilities of this role will include:
To be successful in this role, you will need:
Important Information:
This is an ongoing contract position, with rotating roster patterns, so flexible availability is ideal.
Please note that you will need to provide a copy of your CV when applying for this role. Only applicants who include their CV will be considered.
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If you’re a Customer Support Team Leader looking for your next opportunity, we should talk. Are you looking to have the choice to work in the comfort of your home and with a flexible work schedule whilst working approx. 40 hours per week? Yes? Well, MessageMedia could be the place for you!
This is a great opportunity for a hands-on Team Leader who can rapidly learn the team’s products and processes and quickly transform a new team to a high-performing team. Day-to-day duties include assisting with the team’s workload as well as conducting QA, training and coaching your team members, communicating product and process updates, and ensuring a high-quality output and CSAT rating from your team.
The Team Leader will manage a 24/7 roster and split their time between customer support activities and coaching/ongoing management of the Philippines-based team. The team’s role will span across our inbound communication channels of phone, online chat, and email.
This is a remote job and you can work anywhere in the Philippines.
Who is MessageMedia?
MessageMedia provides innovative mobile messaging solutions that help businesses of all sizes, from SMBs to enterprise-level – better connect with customers. With 90 percent of messages read within 90 seconds, MessageMedia drives business success by creating engaging mobile experiences that customers love. Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 50,000 customers in industries such as healthcare, education, retail, and utilities. With offices across Australia, United States, United Kingdom, and New Zealand, MessageMedia is the number one choice for easy and engaging business messaging.
About the Role
As Customer Support Team Leader, you will be responsible for:
Skills and Qualifications:
Important Information:
We are looking to start someone as soon as possible so apply today and let’s talk real soon.
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MessageMedia consists of three main brands MessageMedia, ClickSend and SimpleTexting, we provide innovative mobile messaging solutions that help businesses of all sizes – from SMBs to enterprise-level to better connect with customers.
Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 65,000 customers in industries such as healthcare, education, retail, and utilities. With offices across Australia, United States, United Kingdom, and New Zealand, We are the number one choice for easy and engaging business messaging.
MessageMedia is proudly part of Sinch, a leading global Communication Platform as a Service (CPaaS) provider, offering messaging, voice and video communication solutions to a large global customer base.
Big transformation redesigns only happen once in a blue moon, and right now that moon is very blue at MessageMedia and SimpleTexting. We’re looking for experienced UX Designer who want to work collaboratively with Product partners to reshape our platform with a new vision in mind. Sitting with a small team of designers who focus on the same customer ‘job’, you’ll independently take on a full spectrum of design work from requirements gathering to hand-off. Join our small-but-mighty global design team building a world-class product through remote teamwork.
Key responsibilities:
This is the ideal role for you if you’re comfortable with the complexities of working on a global team, occasionally switching up working hours to make connections with other regions, you believe that design is in the details and want to ensure that those details make to the customer and you are confident, articulate and able to collaborate with a range of stakeholders.
The successful candidate will have proven experience in designing digital interactions and working with development teams within the SaaS product space. You’ll have formal qualifications in UX, Graphic Design or Industrial Design. You have sound knowledge with front end development technologies. You have excellent interpersonal and communication skills and have a collaborative mindset.
Our values of Dream big, Win together, Keep it simple and Make it happenare what make us successful on our journey to be the global leader in customer engagement for SMBs, so people who feel a connection to these values and like the pace of a fast-growing global company will easily fit into our team. In addition, we offer the following benefits:
If you’re looking for your next step in your career and want to work for a growing tech company, then apply now!
See more jobs at MessageMedia
If you’re a Finance Administrator looking for your next opportunity, we should talk. Are you looking to have the choice to work in the comfort of your home and with a flexible work schedule whilst working approx. 40 hours per week? Yes? Well, MessageMedia could be the place for you!
Who isMessageMedia?
MessageMedia provides innovative mobile messaging solutions that help businesses of all sizes – from SMBs to enterprise-level – better connect with customers. With 90 percent of messages read within 90 seconds, MessageMedia drives business success by creating engaging mobile experiences that customers love. Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 65,000 customers in industries such as healthcare, education, retail, and utilities. With offices across Australia, United States, United Kingdom, and New Zealand, MessageMedia is the number one choice for easy and engaging business messaging.
About the role
Reporting to the Finance Manager, the Finance Administrator will work closely with the Finance Officer to assist and support the reconciliation of MessageMedia Group banking and trade debtors accounts on a weekly and monthly basis. This role will involve following a set of defined processes to upload transactions and identify and investigate unreconciled items. The successful candidate will be comfortable with handling large data sets and communicating results or issues that arise from the process.
This is a remote job and you can work anywhere in the Philippines.
Duties and responsibilities
Skills and Qualifications
Important Information:
We are looking to start someone as soon as possible so apply today and let’s talk real soon.
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ClickSend is a global leader in business communication solutions. Our reputation is built on technical expertise, industry experience, quality support and service reliability. We are a business communications software company that provides companies of all shapes and sizes the ability to easily send and receive SMS, MMS, Rich Media, Email, Voice and even Post worldwide via web, app, or API. From bulk marketing to mission-critical solutions, we provide the telecommunications glue that connects the world.
We’re a small team based in Perth, Western Australia, but we’re a global brand with a presence in the US, UK, and Philippines. We’re creative problem solvers and we get stuff done but in a relaxed environment that’s not big on overly structured hierarchies. We’re a mixed bag of young and old from all corners of the globe. We’re part of the MessageMedia Group (based in Melbourne) and have all the benefits of being part of a larger group but we retain our ‘start-up’ mentality. We maintain a spectacular work-life balance and try to mix a little fun and music into our days.
MessageMedia Group is proudly part of Sinch, a leading global Communication Platform as a Service (CPaaS) provider, offering messaging, voice and video communication solutions to a large global customer base.
ClickSend is looking to recruit a Web Developer to work remotely from the Philippines. This role is a contract role for initially 12 months with a high possibility of an ongoing contract.
Reporting to the Development Manager, located in Western Australia.
Key responsibilities:
Skills and Qualifications:
Our values of dream big, win together, keep it simple and make it happenare what make us successful on our journey to be the global leader in customer engagement for SMBs, so people who feel a connection to these values and like the pace of a fast-growing global company will easily fit into our team.
If development is your passion and working with people in high-performing environments is what you like to do then this could well be the role for you. We are looking to start someone as soon as possible so apply today and let’s talk real soon.
See more jobs at MessageMedia
MessageMedia provides innovative mobile messaging solutions that help businesses of all sizes – from SMBs to enterprise-level to better connect with customers. With 90 percent of messages read within 90 seconds, MessageMedia drives business success by creating engaging mobile experiences that customers love.
Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 65,000 customers in industries such as healthcare, education, retail, and utilities. With offices across Australia, United States, United Kingdom, and New Zealand, MessageMedia is the number one choice for easy and engaging business messaging.
MessageMedia Group is proudly part of Sinch, a leading global Communication Platform as a Service (CPaaS) provider, offering messaging, voice and video communication solutions to a large global customer base.
We are seeking a Major Account Manager to join our Sales Team. As the Major Accounts Manager you will be responsible for managing the highest value accounts at MessageMedia. As retention and development of existing accounts is a key part of our overall growth strategy, you will be responsible for day-to-day account management of your nominated accounts and success will be measured by your ability to retain and grow these accounts.
Key responsibilities:
The successful candidate will have proven experience in account management, sales and/or customer success, ideally within a technology business, managing accounts from mid-market to enterprise level. You will demonstrate strong negotiation skills and ability to work with multiple stakeholders to achieve purchasing decisions. You are driven to understand customers needs and are prepared to go above and beyond to provide an optimal customer experience at all times. You’re confident at gathering customer feedback and communicating it to all the right people internally. You thrive in a fast-paced environment and can shift priorities readily. You have excellent communication skills, with the willingness to work as part of a team to achieve team-based goals, as well as individual performance goals.
Our values of dream big, win together, keep it simple and make it happenare what make us successful on our journey to be the global leader in customer engagement for SMBs, so people who feel a connection to these values and like the pace of a fast-growing global company will easily fit into our team. In addition, we offer the following benefits:
If you’re looking for the next opportunity in your career and want to work for a growing tech company, then apply now!
See more jobs at MessageMedia
MessageMedia provides innovative mobile messaging solutions that help businesses of all sizes – from SMBs to enterprise-level to better connect with customers. With 90 percent of messages read within 90 seconds, MessageMedia drives business success by creating engaging mobile experiences that customers love.
Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 65,000 customers in industries such as healthcare, education, retail, and utilities. With offices across Australia, United States, United Kingdom, and New Zealand, MessageMedia is the number one choice for easy and engaging business messaging.
MessageMedia Group is proudly part of Sinch, a leading global Communication Platform as a Service (CPaaS) provider, offering messaging, voice and video communication solutions to a large global customer base.
We are seeking a Partners Manager to join our Sales Team. As the Partner Manager you will be responsible for managing key Partner SaaS relationships. You will generate leads, referrals and opportunities by fostering and developing relationships with Key Partners, while maintaining partner retention and satisfaction. You will become as subject matter expert in the use of messaging within our Partners’ SaaS products.
Key responsibilities:
The successful candidate will have proven experience in a similar Partner Manager role, having experience in platforms like Salesforce, HubSpot, NetSuite, Zoho is highly desirable. You are driven to provide a great customer experience, are a self-starter, who can work autonomously and thrives on hitting and exceeding targets. You value feedback and are continuously looking to improve.
Our values of dream big, win together, keep it simple and make it happenare what make us successful on our journey to be the global leader in customer engagement for SMBs, so people who feel a connection to these values and like the pace of a fast-growing global company will easily fit into our team. In addition, we offer the following benefits:
If you’re looking for the next opportunity in your career and want to work for a growing tech company, then apply now!
See more jobs at MessageMedia