• Are you passionate about providing customer service?

• Are you a problem-solver with strong organizational skills?

• Do you like to educate people, both in word and writing?

• Are you a self-starter and do you love to take ownership?

• Are you fluent in English and Dutch?

Perfect! In that case we would love to meet you!

We’re on a mission to empower frontline employees to take control of their future with personalized, mobile-first training and development.

About Us

At MobieTrain, we are all creative and hard-working souls with a passion to drive real change within an exciting, fast-paced work environment. Our headquarters are in Belgium, but we also have offices in Madrid, Lisbon, Milan, Paris and Amsterdam.
Our clients include Vans, Proximus, Decathlon and many more! With our Performance Enablement platform, we provide customer-facing employees with the tools and and resources they need to be successful in their jobs and deliver an outstanding customer experience.

The Role

MobieTrain is looking for a pro-active Product Specialist. You will be joining our Product Team and work closely together with our Product Managers and Designers, as well as our Customer Success Team. You will serve as the direct the link between the people creating our product and our end-users. Your main responsibility is ensuring that our customers and users will know how to use our product and how to get the most value out of it. This includes proactive and reactive product support services, product marketing activities like writing newsletters and online webinars, collecting and organizing product feedback and helping our product team improving our product with your insights.

DESCRIPTION

• Is it your passion to provide the best customer service?

• Do you have experience in Customer Success Management or Key Account Management?

• Have you got an entrepreneurial spirit, ‘hands-on’ mentality and would you love to revolutionise the way that people learn and grow through the power of digital and mobile learning?

• Are you living in Belgium?

• Are you fluent in English, Dutch and French?

Perfect! In that case we would love to meet you!

We’re on a mission to empower employees to take control of their own future with personalised, mobile-first training and development.

About Us

We educate, enable and engage!

We are the leading SaaS scale-up in gamified, mobile-first microlearning platform for front-line workers with operations across Europe. We have our head office in Genk and local offices in Amsterdam, Madrid, Milan, Lisbon and Paris.

At MobieTrain, we believe that we can empower all employees by providing them with the right content at the right time to support them in their professional and personal development. We want employees to take control of their own future with personalised, mobile-first training and development.

Our values reflect this mission with a global ambition, as we are passionate about driving real change within an exciting, fast-paced work environment. We embrace Team spirit, we are Caring, Ambitious, transparent, Brave and Flexible.

At MobieTrain, we are all creative and hard-working souls with a passion to drive real change within an exciting, fast-paced work environment, based in Genk, Belgium.

Our clients include Vans, Proximus, Hästens, City of Antwerp and many more! Knowledge is our Forte and we believe that we can empower people with knowledge through our Mobile-Learning App.

The Role
MobieTrain is looking for a lively, energetic and experienced Customer Success Manager. We need you to help us take our existing and new clients to the next level in their learning journey with the help of our very own learning platform.
You will be joining our amazing Customer Success team where each Customer Success Manager is responsible for their own portfolio. Your portfolio exists out a variety of accounts, varying from the KMO/MKB to the Enterprise segment.
You will be responsible for consulting companies on a strategic- and practical level. As our Customer Success Manager, you will be the face of MobieTrain towards our clients, becoming their MobieTrain partner and be the central communication point between our customers and the multiple departments within MobieTrain (like customer support, development, sales and marketing).
You mission is to successfully onboard new clients on our platform and guide them during (virtual) meetings to ensure that they use MobieTrain to its fullest potential.

• Are you passionate about providing customer service?

• Do you enjoy solving problems and educating people?

• Are you a self-starter and do you love to take ownership?

• Do you have customer support experience within a technical environment / SaaS company?

• Are you fluent in English and Dutch?

Perfect! In that case we would love to meet you!

We’re on a mission to empower frontline employees to take control of their future with personalized, mobile-first training and development.

About Us

At MobieTrain, we are all creative and hard-working souls with a passion to drive real change within an exciting, fast-paced work environment. Our headquarters are in Belgium, but we also have offices in Madrid, Lisbon, Milan, Paris and Amsterdam.

Our clients include Vans, Proximus, Decathlon and many more! With our Performance Enablement platform, we provide customer-facing employees with the tools and and resources they need to be successful in their jobs and deliver an outstanding customer experience.

The Role

MobieTrain is looking for a pro-active Product Support Specialist. You will be joining our Product Team and work closely together with our Product Managers and Designers, as well as our Customer Success Team. You will serve as the direct the link between the people creating our product and our end-users. Your main responsibility is ensuring that our users will know how to use our product and how to get the most value out of it. You’ll deliver proactive and reactive product support services to our end-users but will also help our product team improving our product with your insights.

About us

Weeducate, enable and engage!

We are the leading SaaS scale-up in gamified, mobile-first microlearning platform for front-line workers with operations across Europe. We have our head office in Genk and local offices in Amsterdam, Madrid, Milan, Lisbon and Paris.

At MobieTrain, we believe that we can empower all employees by providing them with the right content at the right time to support them in their professional and personal development. We want employees to take control of their own future with personalised, mobile-first training and development.

Our values reflect this mission with a global ambition, as we are passionate about driving real change within an exciting, fast-paced work environment. We embrace Team spirit, we are Caring, Ambitious, transparent, Brave and Flexible.

About this Role

We are growing fast and you will support us in continuously anticipating and preparing ways to expand and optimise our operations

• As accounting manager at Mobietrain, you will be the first person of contact for all financial (control), accounting and administrative affairs
• You will be reporting directly to our CFO and working together with the management team
• You will be overseeing the financial operation process for all (European) countries, currently comprising of five countries and likely expanding in the next years
• You will be responsible for defining financial, administrative, and fiscal processes and structure for the next 3 years in light of the foreseen geographical expansion

• As a MobieTrainer, you will be part of wonderful, talented team and creative work environment!
• A competitive salary package
• Partly at our offices in Genk and partly remote
• Flexibility, with an eye for a healthy work-life balance
• Engaging team events & yearly teambuilding trip
• Training opportunities to develop yourself further

We are MobieTrain

We educate, enable and engage.

Create memorable customer experiences. Every time. Modern customers’ expectations are rising. MobieTrain educates, enables and engages customer-facing teams so they will create a memorable experience, and turn any guest into a loyal customer. 

At MobieTrain, we believe that we can empower all employees by providing them with the right content at the right time to support them in their professional and personal development. 

 Our values reflect this mission, as we are passionate about driving real change within an exciting, fast-paced work environment. We embrace Team spirit, we are Caring, Ambitious, transparent, Brave and Flexible.
Among +100 customers, major brands such as Decathlon, Azadea, Hästens, Odlo, Roompot, Vans, Timberland, The North Face, Via Outlets train employees through MobieTrain's performance enablement platform.

The role of Marketing Specialist is one of the utmost importance. As a B2B SaaS company, digital marketing is the key towards showing the world what we offer and how we empower people:

• You enjoy thinking about our marketing approach and continuous improvement of our operational objectives
• You are one of the driving, coordinating forces in localizing and implementing the omnichannel marketing strategy across channels: SEO/SEA, Social, Email, website with the goal of generating leads and branding MobieTrain
• You are profound in French and English language and you have excellent writing skills
• You have experience in a similar role and terms like customer journey, performance marketing and KPI do not scare you off
• You are a digital native and learn quickly, you have knowledge of tools such as Google Analytics or a CMS (Hubspot) You enjoy working in a highly dynamic environment

What do we offer?

• Full-time contract
• A position in the Growth Team in a very fast-growing company in B2B SaaS
• A strong and close international team of young, high-spirited people who like to have fun, but are also very ambitious, encourage and help each other to succeed
• We’re among Belgium’s fastest-growing technology companies (according to Deloitte, awarded October 2022), and we want you to grow and improve alongside us.
• Our culture? We’re all about enabling growth by giving our team full autonomy to manage their own projects, be a thought leader, and truly make an impact on the company.
• A product with a clearly proven product-market fit, stable investors and nice customers such as Decathlon, Vans, Diesel, etc.
• Training opportunities to further develop yourself
• A competitive compensation package

Come as you are, our equal opportunities employer statement

MobieTrain is an equal opportunities employer. We invest in diversity, ensure equality and encourage expression. We have a zero-tolerance policy for harassment, bias or discrimination towards applicants and employees.

We are MobieTrain

We educate, enable and engage.

Create memorable customer experiences. Every time. Modern customers’ expectations are rising. MobieTrain educates, enables and engages customer-facing teams so they will create a memorable experience, and turn any guest into a loyal customer. 

At MobieTrain, we believe that we can empower all employees by providing them with the right content at the right time to support them in their professional and personal development. 

 Our values reflect this mission, as we are passionate about driving real change within an exciting, fast-paced work environment. We embrace Team spirit, we are Caring, Ambitious, transparent, Brave and Flexible.
Among +100 customers, major brands such as Decathlon, Azadea, Hästens, Odlo, Roompot, Vans, Timberland, The North Face, Via Outlets train employees through MobieTrain's performance enablement platform.

The role of Performance Marketing Specialist is one of the utmost importance. As a B2B SaaS company, digital marketing is the key towards showing the world what we offer and how we empower people:

• You will build a tactical plan that includes all marketing actions for ICP-focused digital and SEA campaigns, focused on the customer (B2B) journey.
• Reseaching keyword volume per new campaign (competitors, winning keywords, new keywords, new markets) per country
• Setting up campaigns per vertical/audience split in different stages of the marketing funnel (Awareness, consideration, decision), defining per stage what KPI's we should look at and based on what interactions remarketing will be done
• Analysing the social media and SEA ad spent + revenue, calculating CPL's and ROI
• Creating dedicated landingpages to test out a variety of versions to increase conversion rate on paid campaigns
• Researching new campaign types (doc ads, perf max ads, followers ads) to use for potential future campaigns
• You achieve this by consultation with your internal stakeholders (Marketing team, Sales & Product Managers) and working with external stakeholders (creative agencies, copywriters, visual design, marketing team).

What do we offer?

• Full-time contract
• A position in the Growth Team in a very fast-growing company in B2B SaaS
• A strong and close international team of young, high-spirited people who like to have fun, but are also very ambitious, encourage and help each other to succeed
• We’re among Belgium’s fastest-growing technology companies (according to Deloitte, awarded October 2022), and we want you to grow and improve alongside us.
• Our culture? We’re all about enabling growth by giving our team full autonomy to manage their own projects, be a thought leader, and truly make an impact on the company.
• A product with a clearly proven product-market fit, stable investors and nice customers such as Decathlon, Vans, Diesel, etc.
• Training opportunities to further develop yourself
• A competitive compensation package

Come as you are, our equal opportunities employer statement

MobieTrain is an equal opportunities employer. We invest in diversity, ensure equality and encourage expression. We have a zero-tolerance policy for harassment, bias or discrimination towards applicants and employees.

We educate, enable and engage.

Create memorable customer experiences. Every time. Modern customers’ expectations are rising. MobieTrain educates, enables and engages customer-facing teams so they will create a memorable experience, and turn any guest into a loyal customer.

At MobieTrain, we believe that we can empower all employees by providing them with the right content at the right time to support them in their professional and personal development.

Our values reflect this mission, as we are passionate about driving real change within an exciting, fast-paced work environment. We embrace Team spirit, we are Caring, Ambitious, transparent, Brave and Flexible.

Among +100 customers, major brands such as Decathlon, Azadea, Hästens, Odlo, Roompot, Vans, Timberland, The North Face, Via Outlets train employees through MobieTrain's performance enablement platform.

The role of Marketing Graphic Designer is one of the utmost importance. As a B2B SaaS company, marketing is the key towards showing the world what we offer and how we empower people.

 Tasks:

• Serve as the primary designer on all MobieTrain projects including digital campaigns, print, event sponsorships, web pages, presentations and sales collateral
• Own and amplify the MobieTrain visual brand across all applications and channels to drive brand awareness, support demand generation, and foster brand loyalty
• Ensure brand standards are applied appropriately and consistently across all MobieTrain collateral

• Create social media visuals based on the requests coming in from the social media calendar and the existing MobieTrain templates
• Create visuals for the ICP-led advertising campaigns
• Update company assets based on requests coming in from the Marketing team. These assets include: Company Rollups, Event booth design, Company Flyer and Company Business Cards.
• CreateE-books based on the drafts provided by the content team and the current MobieTrain template. Create visuals for blog articles coming in from the content team and post them on the website
• Update the MobieTrain website based on feedback coming in from the marketing team and other departments

• Elevate our content creation process by creating stunning visuals and videos from scratch, based on our clients wants & needs.
• Support the Content Team with new and creative off-the-shelf visuals (create general images, gifs, videos and animations for our own trainings).
• Support the Operations Team in the creation and launch of the Newsletter

Why join us?

• Full-time contract
• A position in the Growth and Operations team in a very fast-growing company in B2B SaaS
• A strong and close international team of young, high-spirited people who like to have fun, but are also very ambitious, encourage and help each other to succeed
• We’re among Belgium’s fastest-growing technology companies (according to Deloitte, awarded October 2022), and we want you to grow and improve alongside us.
• Our culture? We’re all about enabling growth by giving our team full autonomy to manage their own projects, be a thought leader, and truly make an impact on the company.
• A product with a clearly proven product-market fit, stable investors and nice customers such as Decathlon, Vans, Diesel, etc.
• Training opportunities to further develop yourself
• A competitive compensation package

Come as you are, our equal opportunities employer statement

MobieTrain is an equal opportunities employer. We invest in diversity, ensure equality and encourage expression. We have a zero-tolerance policy for harassment, bias or discrimination towards applicants and employees.