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O'Reilly Media




O'Reilly Media is hiring a Remote Strategic Account Manager (EMEA)

Description

About the Platform Sales Team

The Platform sales team is an important engine working to drive transformation in companies across the globe. If you are a sales professional looking for an organization where you can thrive both as an individual and as part of a highly motivated team, this is a great opportunity to take your career to a new level.

In this role, you will be responsible for the retention and growth of our largest and most important Platform accounts by understanding their business goals and objectives. This is first and foremost a selling role! We operate in a highly competitive and quickly changing marketplace. While your primary responsibility is working with existing O'Reilly customers, you will need to ensure continuous adherence to the O’Reilly sales process and become an expert in our customization and training opportunities in order to succeed. We call this the O’Reilly backpack.

We have an incredible team focused on supporting you - a sales support organization (including Customer Relationship Managers) that will work closely with you and your accounts to maximize your daily, consultative selling time, product designers and engineers consistently enhancing our platform, and an editorial team which creates and curates the best content and training in the world. Customer success teams ensure your customers are seamlessly onboarded, keep customers continuously engaged and provide critical ongoing support. O’Reilly is a company that innovates around the customer and ensures you have what you need to succeed as a sales professional.

O’Reilly Media offers a highly intense, yet highly committed sales environment. As an O’Reilly team member, you will enjoy a world-class work atmosphere, competitive compensation, and benefit plans, collaborative leadership teams as well as a company geared to support your success.


 

About the Job

  • Manage between 50-70 key clients and be responsible for both renewal and growth strategies across your account base always putting customer needs first
  • Create and execute strategic account plans to ensure alignment with client initiatives and success metrics to grow each account
  • You are expected to be the “resident expert” for each of your accounts and their respective industries. You will understand your account's business goals, challenges, competitors, leadership, and transformation objectives. You will be responsible and ready to share this information with colleagues across the company at any time
  • Work with clients to create strategies to promote awareness, adoption, and expansion of the O’Reilly platform and services
  • Maintain the appropriate mix of written correspondence, telephone contacts, online demonstrations, and onsite visits with clients in order to renew and grow platform, custom platform, and learning services solutions
  • Introduce and upsell new O’Reilly “backpack” products and services to your customers
  • Provide client feedback to the organization in a timely and productive manner
  • Build contacts and networks in new areas of your client’s organizations - beyond your original stakeholders
  • Work with CRM support team toanalyzeand determine overall account health and make proactive recommendations to encourage adoption and growth
  • Contribute as an individual, but also collaborate with peers and management to help the team and the company achieve their overarching goals
  • Documentation of all sales activities including client engagement, opportunity forecasting, and client support needs for CRM follow-up in Salesforce
  • Participate in regular strategy meetings, sales meetings, and training sessions as required


About You

  • Experience with cloud-based corporate learning services
  • Understanding of subscription models
  • Consultative sales training
  • Business acumen and an understanding of general business principles
  • Ability to communicate effectively both verbally and in writing. Most contact is via email, phone, web interactions, and in-person meetings
  • Must have strong organizational skills and demonstrate successful use of various web-based selling tools including Salesforce, LinkedIn Sales Navigator,Zoom InfoandGong
  • Strong interpersonal skills and history of working on highly collaborative teams
  • Relationship focused and experienced in complex account management
  • The ability to multi-task is essential
  • Proficient in French, German or Spanish would be preferrable


Minimum Qualifications

  • 4+ years of experience in sales or account management
  • Bachelor’s degree strongly preferred
  • Experience working with learning and development, HR and IT professionals preferred


 

About O’Reilly Media

O’Reilly’s mission is to change the world by sharing the knowledge of innovators. For over 40 years, we’ve inspired companies and individuals to do new things—and do things better—by providing them with the skills and understanding that’s necessary for success.

At the heart of our business is a unique network of experts and innovators who share their knowledge through us. O’Reilly Learning offers exclusive live training, interactive learning, a 

certification experience, books, videos, and more, making it easier for our customers to develop the expertise they need to get ahead. And our books have been heralded for decades as the definitive place to learn about the technologies that are shaping the future. Everything we do is to help professionals from a variety of fields learn best practices and discover emerging trends that will shape the future of the tech industry.

Our customers are hungry to build the innovations that propel the world forward. And we help you do just that.

Learnmore:https://www.oreilly.com/about/


 

Diversity

At O’Reilly, we believe that true innovation depends on hearing from, and listening to, people with a variety of perspectives. We want our whole organization to recognize, include, and encourage people of all races, ethnicities, genders, ages, abilities, religions, sexual orientations, and professional roles.

Learnmore:https://www.oreilly.com/diversity 

See more jobs at O'Reilly Media

Apply for this job

O'Reilly Media is hiring a Remote Sales Development Representative

Description

Our Sales Development organization is looking for a Sales Development Representative to join our remote APAC SDR team to support our ANZ region.

As a Sales Development Representative (SDR), you will help build our sales pipeline by connecting with prospective customers, understanding their unique needs, and identifying the best way to position O’Reilly’s products and services. You’ll have the opportunity to master your sales skills in an environment that fosters continuous learning and growth. 

You will participate in a multiyear development program focused on building your foundational sales skills and mastering those skills to enable progression to more senior sales positions. Your onboarding will consist of a comprehensive sales training focused on mastering consultative selling skills and learning about O’Reilly’s products and services. This will provide you with the tools to make an instant impact as part of a highly collaborative sales team.  The SDR role provides a fantastic opportunity to join an accomplished and talented sales team in a role that offers uncapped earning potential and a clear, results-focused career path.

About the Role

As part of O’Reilly’s sales team, you will be a strategic member of the organization supporting critical corporate sales goals. In most cases, you may act as the first contact for O’Reilly’s business prospects. 

The SDR role is a challenging and exciting role that will test your sales skills, strategic thinking capabilities, ability to remain focused, and follow-through on lead generation targets. You will be provided the tools, data, and coaching to help you be successful in growing the company’s sales pipeline. 

The O’Reilly Media portfolio of products include best-in-class editorial products and the O’Reilly learning platform. In this role, you will work with our O’Reilly platform to continue to bring learning to millions of global users.  

Your Responsibilities

  • Build a strong sales pipeline by conducting a large volume of daily outbound calls and other types of outreach to current customers and new sales prospects 
  • Gather prospect information and initiate the first step in identifying those interested parties in learning more about the company’s products and services
  • Collaborate with the field and inside sales teams to develop creative outreach strategies.
  • Schedule product demonstrations for field and inside sales representatives.
  • Manage customer calls and web presentations
  • Ensure all data is properly maintained and updated in the company’s CRM application (Salesforce)
  • Gain in-depth knowledge of O’Reilly products and technologies, territories, accounts, competitors, industry trends, etc.
  • Develop good customer relationships to identify and drive product expansion/upsell opportunities 

Preferred Qualifications

  • BS or BA degree, or a combination of education and experience
  • 1-2 years work experience in a similar sales role
  • Excellent written and verbal communication skills
  • Passion for sales and a desire to work in a fast-paced, results-driven environment
  • High customer empathy and ability to handle objections
  • Previous sales experience is great, but not required
  • Demonstrated ability to communicate using technical concepts
  • Working knowledge of O’Reilly Learning platform is a plus 
  • Professional demeanor
  • Able to demonstrate critical thinking skills to acquire a higher level understanding of the role and mission of the broader sales team

About O’Reilly Media

O’Reilly’s mission is to change the world by sharing the knowledge of innovators. For over 40 years, we’ve inspired companies and individuals to do new things—and do things better—by providing them with the skills and understanding that’s necessary for success.

At the heart of our business is a unique network of experts and innovators who share their knowledge through us. O’Reilly Learning offers exclusive live training, interactive learning, a certification experience, books, videos, and more, making it easier for our customers to develop the expertise they need to get ahead. And our books have been heralded for decades as the definitive place to learn about the technologies that are shaping the future. Everything we do is to help professionals from a variety of fields learn best practices and discover emerging trends that will shape the future of the tech industry.

Our customers are hungry to build the innovations that propel the world forward. And we help you do just that.

Learn more:https://www.oreilly.com/about/

Diversity

At O’Reilly, we believe that true innovation depends on hearing from, and listening to, people with a variety of perspectives. We want our whole organization to recognize, include, and encourage people of all races, ethnicities, genders, ages, abilities, religions, sexual orientations, and professional roles. 

Learn More: https://www.oreilly.com/diversity/

See more jobs at O'Reilly Media

Apply for this job

O'Reilly Media is hiring a Remote Mid Market Account Executive

Description

The O’Reilly Learning Platform sales team is an important engine working to drive digital transformation in companies across the globe. As a mid-market account executive, you will be responsible for identifying potential clients, driving leads, and closing business with new customers across multiple industries.

O’Reilly operates in a highly competitive and quickly changing marketplace. You will need to ensure continuous adherence to the O’Reilly sales process and become an expert in our solutions, customizations and wider capabilities in order to succeed.

We have an incredible team focused on supporting you: a sales support organization including Sales Development Reps and a Sales Enablement team that will work closely with you providing target and contact profiles to maximize your daily consultative selling time; product designers and engineers consistently enhancing our platform; an editorial team creating and curating the best content and training in the world; and customer success teams ensuring your customers are seamlessly onboarded, keeping customers continuously engaged and providing critical ongoing support. O’Reilly is a company that innovates around the customer and ensures you have what you need to succeed as a sales professional.

O’Reilly Media offers a highly intense, yet highly committed sales environment. As an O’Reilly team member you will enjoy a world-class work atmosphere, competitive compensation and benefit plans, collaborative leadership teams as well as a company geared to support your success.

If you are a sales professional looking for an organization where you can thrive both as an individual and as part of a highly motivated team, this is a great opportunity to take your career to a new level.

Salary range: $55,000 - $82,000
 

About the Role

As part of O’Reilly’s sales team, you will be a strategic member of the organization supporting critical corporate sales goals. As a Sales Representative you will be responsible for developing an assigned sales territory and working with the customer through the entire sales process

The Sales Representative role is a challenging and exciting role that will test your sales skills, strategic thinking capabilities, follow-through on lead generation targets and ability to close deals. 

The O’Reilly Media portfolio includes our best-in-class editorial products related to the O’Reilly learning platform.  In this role, you will work on the O’Reilly platform to bring learning to millions of global users.  

 

Your responsibilities

  • Build a strong sales pipeline by conducting a large volume of daily outbound calls and other types of outreach to current customers and new sales prospects 
  • Identify potential customer accounts, gather prospect information and initiate the first step in identifying those interested parties in learning more about the company’s products and services
  • Collaborate with the sales development team to develop creative outreach strategies and define a targeted list of industries and organizations
  • Schedule and conduct product demonstrations
  • Gain in-depth knowledge of O’Reilly products and technologies, territories, accounts, competitors, industry trends, etc.
  • Develop and maintain good customer relationships to identify and drive product expansion/upsell opportunities 
  • Proactively manage sales opportunities throughout the entire sales process
  • Follow-up on prospects in order to develop unique value propositions and proposals, secure purchase commitments, and close the sale.
  • Maintain appropriate account and territory/industry vertical records leveraging the sales tools provided by the company
  • Provide thoughtful sales forecasts and monthly progress reports
  • Participate in ongoing sales meetings and training sessions as required.
  • Meet or exceed pipeline creation targets and sales quota

 

Requirements

  • Bachelor’s degree strongly preferred
  • A tested and proven track record in sales, with 2-5 years in a sales environment, B2B preferred
  • Experience with prospecting/cold calling, business development, and account management
  • Experience selling in a consultative sales approach environment - able to identify problems and recommend solutions.
  • Advanced negotiation and objection handling skills 
  • Analytical aptitude
  • Relies on extensive experience and judgment to plan and accomplish goals
  • Effective communicator and works well with others.
  • Exceptional written and verbal communication and interpersonal skills
  • Excellent time management.
  • Works independently, self-directed individual
  • Highly self-motivated and goal-oriented
  • Technical acumen and interest
  • Proficient computer skills
  • Customer Focused – Personally demonstrates that both external and internal customers are a high priority by identifying, and responding to their needs in a timely and efficient manner.
  • Takes initiative – Recognizes opportunities and initiates actions to capitalize on them by looking for new and productive ways to make an impact.
  • Innovative Thinking – Embraces and champions new ideas and encourages others to do the same.

 

About O’Reilly Media

O’Reilly’s mission is to change the world by sharing the knowledge of innovators. For over 40 years, we’ve inspired companies and individuals to do new things—and do things better—by providing them with the skills and understanding that’s necessary for success.

At the heart of our business is a unique network of experts and innovators who share their knowledge through us. O’Reilly Learning offers exclusive live training, interactive learning, a certification experience, books, videos, and more, making it easier for our customers to develop the expertise they need to get ahead. And our books have been heralded for decades as the definitive place to learn about the technologies that are shaping the future. Everything we do is to help professionals from a variety of fields learn best practices and discover emerging trends that will shape the future of the tech industry.

Our customers are hungry to build the innovations that propel the world forward. And we help you do just that.

Learn more:https://www.oreilly.com/about/

Diversity

At O’Reilly, we believe that true innovation depends on hearing from, and listening to, people with a variety of perspectives. We want our whole organization to recognize, include, and encourage people of all races, ethnicities, genders, ages, abilities, religions, sexual orientations, and professional roles.

Learn more:https://www.oreilly.com/diversity

 

 

See more jobs at O'Reilly Media

Apply for this job

O'Reilly Media is hiring a Remote Account Executive

Description

Job Summary


The O’Reilly Learning Platform sales team is an important engine working to drive digital transformation in companies across the globe. If you are a sales professional looking for an organization where you can thrive both as an individual and as part of a highly motivated team, this is a great opportunity to take your career to a new level.

 

In this role you will be responsible for qualifying, connecting and closing business with new customers across multiple industries in the technology and learning space. We operate in a highly competitive and quickly changing marketplace. You will need to ensure continuous adherence to the O’Reilly sales process and become an expert in our solutions, customizations and wider capabilities in order to succeed.

 

We have an incredible team focused on supporting you - a sales support organization including Sales Development Reps and a Sales Enablement team that will work closely with you providing target and contact profiles to maximize your daily consultative selling time.  Product designers and engineers consistently enhancing our platform, and an editorial team which creates and curates the best content and training in the world. Customer success teams ensure your customers are seamlessly onboarded, keep customers continuously engaged and provide critical ongoing support. O’Reilly is a company that innovates around the customer and ensures you have what you need to succeed as a sales professional.

 

O’Reilly Media offers a highly intense, yet highly committed sales environment. As an O’Reilly team member you will enjoy a world-class work atmosphere, competitive compensation and benefit plans, collaborative leadership teams as well as a company geared to support your success.

Salary range: $72,000 - $130,000 

Essential Duties and Responsibilities

 

  1. Develop market and product knowledge that discovers which organizations might be good prospects for O’Reilly Media Learning Platform
  2. Work with Sales Development Reps and sales management to define a targeted list of industries and organizations
  3. You are expected to be the “resident expert” for each of your in-process accounts and their respective industries. You will understand your accounts business goals, challenges, competitors, leadership and transformation objectives. You will be responsible and ready to share this information with colleagues across the company at any time to ensure prospects close and the goals of their year one engagement are understood and met
  4. Maintain the appropriate mix of written correspondence, telephone contacts, online demonstrations and onsite visits with prospect organizations in order to stimulate interest in O’Reilly Media services within the defined target companies
  5. Proactively manage sales opportunities throughout the entire sales process
  6. Maintain a sufficiently full sales pipeline so that sales targets for new business revenue are consistently achieved
  7. Present the benefits of O’Reilly Media services to prospect organizations and identify those buying influences that are involved in making decisions about the O’Reilly Media service
  8. Follow-up on trial accounts and prospects in order to identify funding, develop a unique value proposition and proposal, secure commitment and close the sale.
  9. Maintain appropriate account and territory records using the sales tools provided by the company
  10. Provide sales forecasts and monthly reports as required
  11. Participate in regular sales meetings and training sessions as required
  12. Meet or exceed sales quota

The above reflects management’s definition of essential functions for this position but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodations or other purposes.


Candidate Requirements

Job-Related Knowledge

  • 5+ years background of successful new sales experience to Global 2000 accounts
  • Experience with cloud based corporate learning services or technology services
  • Understanding of subscription models
  • Consultative sales training
  • Business acumen and an understanding of general business principles

 

Job-Related Skills

  • Ability to communicate effectively both verbally and in writing. Most contact is via email, phone, web interactions and in-person meetings
  • Must have strong organizational skills and demonstrate successful use of various web-based selling tools including but not limited to Salesforce, SalesLoft, LinkedIn Sales Navigator, DiscoverOrg
  • Strong interpersonal skills and history of working on highly collaborative teams
  • Relationship focused and experienced in complex account management
  • Ability to multi-task is essential

 

Background Experience

 

  • Bachelor’s degree strongly preferred
  • Experience working with technology, learning and development, and HR preferred
  • Location - remote home office based.

About O’Reilly Media

O’Reilly’s mission is to change the world by sharing the knowledge of innovators. For over 40 years, we’ve inspired companies and individuals to do new things—and do things better—by providing them with the skills and understanding that’s necessary for success.

At the heart of our business is a unique network of experts and innovators who share their knowledge through us. O’Reilly Learning offers exclusive live training, interactive learning, a 

certification experience, books, videos, and more, making it easier for our customers to develop the expertise they need to get ahead. And our books have been heralded for decades as the definitive place to learn about the technologies that are shaping the future. Everything we do is to help professionals from a variety of fields learn best practices and discover emerging trends that will shape the future of the tech industry.

Our customers are hungry to build the innovations that propel the world forward. And we help you do just that.

Learn more: https://www.oreilly.com/about/


Diversity

At O’Reilly, we believe that true innovation depends on hearing from, and listening to, people with a variety of perspectives. We want our whole organization to recognize, include, and encourage people of all races, ethnicities, genders, ages, abilities, religions, sexual orientations, and professional roles.

Learn more: https://www.oreilly.com/diversity

See more jobs at O'Reilly Media

Apply for this job