About ProArch Technologies
ProArch, a rapidly growing Managed Service Provider (MSP), specializes in supporting Critical Infrastructure, Manufacturing, and Healthcare sectors. We are seeking a Historian Integrator to play a key role in our OT (Operational Technology) projects, focusing on data management, process optimization, and security. This role involves working on new builds and complex migrations—primarily with AVEVA PI systems—to help clients modernize and optimize their operations.

Position Overview
As an Sr. Application Consultant, you will be responsible for the implementation, migration, and ongoing support of Historian systems for various clients. You will work closely with our engineering teams, OT support, and clients to ensure efficient and reliable data management from sensors to enterprise systems. Your work will focus on optimizing performance and ensuring that critical infrastructure operates securely and efficiently. This is an opportunity to leverage your technical expertise while contributing to the growth and success of an innovative MSP serving mission-critical sectors.

 Key Responsibilities

• Design, Configure, and Implement Historian Systems: Architect, build and deploy new AVEVA PI infrastructures for various clients across industries, ensuring proper integration with client systems. This may include scoping client requirements and providing presales consulting.
• Migration Projects: Execute seamless migration from legacy systems to modern AVEVA PI systems, following best practices for data integrity and system availability.
• System Integration: Integrate AVEVA PI with existing Operational Technology (OT) systems, including SCADA and DCS, to enable real-time data collection and reporting.
• Data Management: Configure and manage PI Tags, AF (Asset Framework) hierarchies, event frames, and notifications for efficient data flow and visualization.
• Collaboration: Work with internal and external stakeholders, including cross-functional teams, to gather requirements, propose solutions, and ensure project success.
• Testing and Troubleshooting: Conduct performance testing and resolve issues to optimize AVEVA PI system performance and reliability.
• Training: Provide training to ensure clients understand how to use and maximize the value of their AVEVA PI System. Training sessions can be tailored to the specific needs of the client.
• Ongoing Support and Maintenance: Provide ongoing support for AVEVA PI environments, including troubleshooting, system tuning, and performance monitoring.
• Bonus Capability: Develop solutions that interoperate with OT data sets and transform them into meaningful OT intelligence. Knowledge and experience deploying other historian systems.

General Technology Expertise

• Technical Expertise:
• Strong experience with AVEVA PI System architecture, including Data Archive, AF Server, and PI Interface/Connector configurations.
• Knowledge of PI Vision, PI ProcessBook, PI AF (Asset Framework), and PI DataLink for reporting and visualization.
• Understanding of real-time data collection systems in industrial environments (SCADA, DCS, OPC, Modbus, BACnet, Matrikon Tunneller).
• Knowledge of other historian systems and integration: EtaPRO, Wonderware, Proficy, etc.
• Familiarity with industrial protocols and automation platforms, including PLC, RTU, and HMI systems.

ICS / OT Experience and Skills

• Experience:
• 3-5 years of hands-on experience in AVEVA PI system implementation and support.
• Proven experience in executing system migrations from older versions of PI to the latest AVEVA suite.
• Experience in working with OT data, industrial IoT solutions, or in the energy, manufacturing, or healthcare sectors.
• Experience in providing technical leadership and support for presales activities.
• Familiarity with other data historians, PLCs, and SCADA systems is a plus.
• Skills:
• Experience with cloud environments, especially Azure and hybrid architectures.
• AVEVA PI certification or relevant industry certifications.
• Familiarity with cybersecurity practices in OT environments.
• Experience working in an MSP or with a variety of clients across industries.
• Strong problem-solving and troubleshooting skills.
• Excellent written and verbal communication skills.
• Ability to work individually and as part of a team.
• Strong organizational skills and the ability to manage multiple priorities effectively.
• Ability to interface with clients remotely, over the phone, and on-site.
• Write and maintain technical documentation of configurations, procedures, and systems.

Additional Requirements

• Collaboration and Leadership:
• Proven ability to collaborate with team members, sales management and clients to develop proposals.
• Demonstrates leadership in mentoring junior team members and fostering team collaboration.
• Professional Conduct:
• Exhibits the highest level of professional conduct when interacting with the team, other departments, and clients.
• Committed to continuous learning and staying current with relevant technologies and industry trends.
• Travel:
• Travel may be required within all geographies served by ProArch, including but not limited to the United States, Europe, and the Indian Subcontinent.

Why Join ProArch?

• Mission-Critical Projects: Contribute to projects that directly impact critical infrastructure in energy, manufacturing, and healthcare.
• Career Growth: Be part of a growing team with opportunities for professional development and career advancement.
• Innovative Solutions: Work with cutting-edge technologies in OT and IT, helping to shape the future of these industries.
• Dynamic Work Environment: Collaborate with a diverse team of experts in a fast-paced, client-facing role.

Education and Certification Requirements:

• Certifications:
• At least some relevant certifications in AVEVA, Microsoft, VMware, Security (e.g., CISSP), and Industry Specific (GCIP, SANS) are highly desirable but not required.
• Education:
• A bachelor's in a relevant field is desirable but not required.
• Minimum five (5) years performing majority of the Key Responsibilities above.

·        401k with Company match

·        14 days Paid Time Off

·        Health Savings Account

·        Term Life Insurance

·        Short-Term and Long-Term Disability coverage

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ProArch is hiring for a Senior QA Engineer to join our dynamic team. In this role, you will leverage your extensive experience in software testing to ensure the quality and reliability of our innovative products. You'll work closely with developers, product managers, and other stakeholders to drive quality throughout the entire software development lifecycle.

Responsibilities:

• Design, develop, and execute automated and manual test cases to ensure software quality.
• Lead testing efforts for new features, enhancements, and bug fixes.
• Collaborate with cross-functional teams to gather requirements and define testing strategies.
• Perform functional, regression, and performance testing to identify issues early in the development process.
• Document and communicate test results, defects, and status updates to stakeholders.
• Mentor junior QA team members, providing guidance on testing best practices and strategies.
• Participate in continuous improvement initiatives to enhance testing processes and technologies.

• 5+ years of experience in QA engineering or software testing.
• Strong knowledge of QA methodologies, tools, and processes.
• Experience with automated testing frameworks and tools such as Selenium, TestComplete, or similar.
• Proficiency in programming or scripting languages such as Python, Java, or C#.
• Experience with performance testing and tools like JMeter or LoadRunner is a plus.
• Familiarity with CI/CD processes and tools like Jenkins, Git, or similar.
• Excellent analytical and problem-solving skills.
• Strong communication and teamwork abilities.
• Bachelor's degree in Computer Science, Engineering, or a related field.

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ProArch is on the lookout for a skilled Delivery Manager to join our dynamic team. This role is pivotal in ensuring the seamless execution and delivery of projects across various domains. As a Delivery Manager, you will collaborate with cross-functional teams and senior management to drive project success while maintaining a keen focus on operational efficiency. Your key responsibility will be to oversee day-to-day delivery activities, facilitate communication between stakeholders, and implement strategies that align with our company's goals.

Key Responsibilities:

• Manage resource forecasting and create capacity plans to optimize available resources for projects.
• Maintain up-to-date status reports for ongoing projects, identifying key milestones and performance metrics.
• Support the Delivery Head in strategy execution and departmental oversight.
• Prepare detailed presentations to showcase project progress and value to senior management.
• Enhance resource efficiency and identify cost-saving opportunities without compromising quality.
• Organize stakeholder meetings and manage communication throughout project lifecycles.
• Provide administrative support and record minutes during team meetings.
• Liaise with clients to clarify project objectives and expectations.
• Oversee financial queries and support performance assessments for team members.
• Collaborate with architectural teams to address technical challenges faced by the project teams.
• Develop scorecards to present team health and productivity snapshots.
• Seek opportunities to enhance resource efficiency and reduce operational costs
• Implement processes aimed at proactively identifying and surfacing potential problems.
• Collaborate with technical advisory committees to support team development needs
• Partner with architecture groups to resolve technical challenges faced by project teams.
• Develop and present scorecards reflecting team health and productivity.
• Design and implement processes that proactively identify and resolve issues.
• Oversee financial aspects of projects, addressing queries and conducting performance assessments.
  
  
  
  

Qualifications and Skills:

• 3-5 years of experience managing teams of 15+ members across multiple projects.
• Exceptional communication skills, both verbal and written.
• Strong presentation and organizational abilities.
• A meticulous attention to detail.
• A collaborative approach with strong interpersonal skills, must be approachable and supportive of team members.
• Critical thinking and effective problem-solving skills.
• Familiarity with Agile development methodologies or other relevant project management frameworks.

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Oracle DBA

ProArch, a leading technology company, is seeking an experienced Oracle Database Administrator to join our team. As an Oracle DBA at ProArch, you will be responsible for the performance, integrity, and security of our Oracle databases. You will work closely with other teams to ensure the smooth operation of our database systems and provide support for application development and deployment.

Responsibilities:

• Manage and maintain Oracle databases across multiple environments.
• Extensive experience as an Oracle Database Administrator working on large to very large databases and in 24*7 systems.
• Sense of Database Architecture
• Migrating databases across servers and platforms
• Expertise in Performance tuning, Database tuning, troubleshooting and database upgrades or Shell Scripting.
• Performs installations, upgrades and patching, backup and recovery, performance tuning, security, monitoring and configuration.
• Monitors and ensures the day-to-day administration and maintenance of Oracle customer production databases, ensuring that the databases are available, performing properly and safe.
• Good in Backup and Recovery skills.
• Stay up-to-date with the latest Oracle database technologies and best practices.

• 5+ years of experience as an Oracle DBA.
• Strong knowledge of Oracle database concepts and architecture.
• Experience in managing Multitenant architecture with CDB and PDB
• Proficiency in Oracle 19c
• Experience with performance tuning and optimization and patching
• Must have worked into Big File Table spaces
• Knowledge of any scripting - Shell, Python or Bash
• Experience with backup and recovery operations.
• Excellent problem-solving and communication skills.
• Golden Gate is an added advantage

Please Note

• Shift timings 6PM to 3 AM , need to be available for extended work hours and stretch during weekends. 
• This is permanent work from home opportunity
• We are looking for immediate joiners. 

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ProArch is seeking a dynamic, hands-on resource to join our team and drive innovation, solve complex problems, and support business growth.

Our culture thrives on working with ambiguity, a consultative mindset, and being a generalist capable of leveraging multiple platforms (Azure, AWS, GCP). This role will be pivotal in fostering continuous innovation, providing technical leadership, and delivering solutions that align with our strategic goals.

You will play a critical role in building innovative solutions, supporting presales, and enabling delivery teams. Your expertise and consultative approach will help navigate vagueness and create impactful outcomes for clients.

Key Responsibilities:

Continuous Innovation:

• Idea Generation and Evaluation: Build and maintain a list of ideas, evaluated using the Idea Approval Committee.
• Assess feasibility using criteria such as transferability across domains, strategic fit, market potential, and revenue impact.
• Contribute to building MVPs and launching them in the market.
• Sample Innovation Areas:
• IoT Testing, Blockchain in Testing, AI for Safety
• Generative AI Applications: BDD Testing, Automated Test Authoring
• Modernizing applications using Computer Vision and Generative AI

Presales Support:

• Partner with presales teams to craft innovative solutions tailored to client needs.

Delivery Problem-Solving:

• Provide technical expertise to resolve complex challenges faced by delivery teams.

Education for Sales and Marketing Teams:

• Conduct workshops and knowledge-sharing sessions to enable sales and marketing teams to present new products and solutions effectively.

Sales Insights Sharing:

• Share detailed summaries from sales calls with solutioning teams to offer insights into customer needs.

Technical Expertise:

• Design and deploy end-to-end solutions in Data Engineering, Machine Learning (ML), AI, and full-stack development.
• Build data pipelines using tools such as Apache Spark, Databricks, Kafka, or Snowflake.
• Expertise in AI/ML frameworks: TensorFlow, PyTorch, Scikit-learn, Hugging Face, or Lang Chain.
• Experience in building and deploying Generative AI applications, including LLM fine-tuning and integration.
• Advanced knowledge in NLP, Computer Vision, and Recommendation Systems.
• Full-stack expertise:
• Frontend: React, Angular, or Vue.js.
• Backend: Node.js, Python (Flask/Django), Java (Spring Boot), or .NET.
• Databases: SQL Server, PostgreSQL, MongoDB, or Cosmos DB.
• Proficiency in cloud platforms (Azure, AWS, GCP):
• AI services (e.g., Azure Cognitive Services, AWS SageMaker, GCP Vertex AI).
• Serverless architectures and microservices.
• Cloud-native data services (e.g., Azure Synapse, AWS Redshift, GCP BigQuery).
• Experience in developing APIs (REST/GraphQL) and integrating with third-party systems.
• Strong understanding of DevOps and CI/CD pipelines: Jenkins, GitHub Actions, Azure DevOps, Docker, Kubernetes.

• Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred).
• 8+ years of experience in AI, Data Engineering, and full-stack development.
• Demonstrated ability to work with ambiguity and deliver consultative solutions.
• Familiarity with Agile methodologies (Scrum, Kanban).
• Excellent communication and interpersonal skills.

Additional Information:

• This is a full-time position based in India, with remote work for USA clients.

• Opportunity to work on cutting-edge solutions and gain global market exposure.

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ProArch is looking for a talented PLSQL Developers to join our growing team. In this role, you will be responsible for designing and implementing database solutions, writing efficient PLSQL code, and working closely with stakeholders to ensure optimal functionality and performance of our applications. The ideal candidate will have a strong understanding of Oracle databases and PLSQL programming.

Key Responsibilities:

• Develop, test, and maintain PLSQL stored procedures, functions, and triggers to support business applications.
• Design and implement database structures that support business requirements.
• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
• Perform data analysis and optimization to enhance query performance and system efficiency.
• Conduct troubleshooting and debugging of PLSQL code and database issues.
• Participate in code reviews to ensure adherence to best practices and quality standards.
• Maintain documentation related to database design, processes, and procedures.
• Stay updated with Oracle database upgrades and new features.
• Experienced in the Development and support of Java Web Applications and services as specified by our business partners
• Exposure to powerhouse or any other 4GL language, core Java is an added advantage
• Be the go-to expert for Oracle and PL/SQL
• Participate in coding and enhancements
• Tune, script, and extract, transform, and load
• Support daily business operations related systems
• Run systems manually (test files, re-runs, ) for exception cases
• Development and support Applications and services as specified by our business partners
• Use research, proof of concept, spike testing, to drive technology roadmap and make technology recommendations

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3-8 years of hands-on experience in PLSQL development and Oracle databases.
• Proficient in writing complex queries, procedures, and functions using PLSQL.
• Strong understanding of database design, normalization, and performance tuning.
• Experience with stored procedures, triggers, and views.
• Familiarity with data modeling concepts and ETL processes.
• Experience with database tools and utilities (e.g., SQL Developer, Toad).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and in a team-oriented environment.
• Knowledge of version control systems (e.g., Git) is a plus.

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ProArch is a global IT consulting firm providing Security, Data, Application Dev, and Cloud services. Offices are located in the US, UK and India.

As a Security Analyst II (SOC), you will be responsible for monitoring, detecting, and responding to security incidents while utilizing your expertise in M365 security technologies and Microsoft Sentinel to optimize detection and response capabilities. This role is highly technical. You will play a critical role in improving our security operations by creating and refining use cases and detection rules to safeguard our organization and clients from cyber threats. You will also be responsible for all the technical escalations from the junior SOC Analysts. You will have the Shift Lead responsibilities to ensure that the SOC Monitoring and Response is done with quality adhering to the defined SLAs and overlooking at the operations during your shift. Another goal would be to identify improvements and gaps within the SOC operations, creating standard operating procedures, creating workflows for playbooks that can be used by the SOC to respond to security incidents.

Communication skills are essential as this position will be the technical escalation point for the SOC Team. Security Analyst II (SOC) should be able to act proactively to ensure smooth security operations and effective collaboration during the shift. This position should lead by setting a good example and engaging the team to achieve the organizational goals set forth by the Leadership Team for the Security Teams. A key outcome of this position is to continuously improve the efficiency and quality of the security operations center.

• Act as an escalation point for Tier 1 analysts, handling more complex security incidents and alerts.
• Investigate, triage, and respond to security incidents detected through the SOAR / SIEM and other security monitoring tools.
• Perform in-depth analysis of incidents and recommend containment and remediation actions.
• Lead containment and remediation efforts for security incidents.
• Develop, test, and fine-tune detection rules and use cases based on log sources, threat intelligence, attack patterns, and client requirements.
• Identify emerging threats and incorporate them into use-cases for alerts and detections.
• Optimize and refine alert thresholds and logic to minimize false positives and enhance detection accuracy.
• Leverage expertise in Microsoft 365 Defender/Defender XDR, Microsoft Defender for Endpoint, Defender for Office 365 and Entra ID Protection to improve overall threat detection and response.
• Conduct proactive threat hunting to identify unknown threats across endpoints, identities, and network traffic using available tools and log sources.
• Analyze security logs and telemetry data for signs of compromise, anomalous activities, or malicious behavior.
• Perform root-cause analysis for security incidents and provide actionable insights to improve security posture.
• Prioritize the work effectively and handle shifting priorities professionally.
• Work closely with cross-functional teams (IT, Cloud Operations, Application Development) to mitigate security risks and improve incident response capabilities.
• Create detailed reports and post-incident analysis to communicate findings and recommendations to technical and non-technical stakeholders.
• Contribute to continuous improvement of SOC processes, including SOPs, playbooks, runbooks, and escalation procedures.
• Stay updated with the latest threat landscape, vulnerabilities, and attack methods.
• Share knowledge and insights with other SOC analysts and participate in team knowledge-sharing sessions.
• Participate in red/blue team exercises to test and improve detection and response capabilities.

TECHNICAL SKILLS:

Candidate should have a minimum of 4 years of experience in IT Security with additional background in Security Operations Center. To be successful, this position will require the candidate to have expertise in the following areas:

• Strong knowledge of Microsoft Sentinel KQL (Kusto Query Language) for custom queries and rule creation.
• Familiarity with Security Information and Event Management (SIEM) systems, particularly Microsoft Sentinel.
• Familiarity of how SOAR (Security Orchestration and Automated Response) works and ability to provide workflows which can be used for automating SOC responses.
• Experience with endpoint security, identity protection, and network security monitoring.
• Perform forensic analysis to understand the scope and impact of incidents.
• Incident Handling, take technical investigation ownership of incidents and coordinate response efforts.
• Advanced Analysis, perform advanced and complex analysis of sophisticated threats.
• Knowledge of security frameworks such as MITRE ATT&CK and CIS controls.
• Industry knowledge and experience in Managed Detection and Response (MDR) technologies.
• Experience working in a Managed Security Operations or Security Team
• Knowledge of ITIL Foundation Framework.
• Microsoft Security and Compliance including:

1. Microsoft Purview, IRM, DLP, Insider Risk
2. Defender for Endpoint
3. Defender for Office 365
4. Defender for Identity
5. Defender for Cloud Apps
6. Defender for Cloud
7. Defender XDR
8. Defender for IoT
9. Entra ID Identity Protection
10. Entra ID & Intune
11. Microsoft Sentinel

• Experience of CrowdStrike EDR and/or IDP is highly desirable.
• Knowledge / Experience handling OT Security alerts is desirable.
• Vulnerability Management tools including Qualys and Nucleus.
• Security Awareness Training using tools such as KnowBe4.
• Incident Response Management and Reporting.
• Desirable to have knowledge of Compliance Frameworks including:

1. NIST
2. CMMC
3. HIPAA
4. NERC / CIP
5. PCI
6. Privacy such as GDPR and SHIELD

REQUIREMENTS:

This position requires that the applicant be a professional leader. ProArch is looking for a candidate who can fulfill the following:

• Outstanding Written, Verbal, Technical, Non-Technical, communication & presentation skills.
• Self-directed with the ability to prioritize and handle SOC Operations and Alert inflow.
• Experience in mentoring and guiding a highly technical team.
• Eager learner continually improving skill sets, earning certifications, and gaining industry knowledge.
• Skilled in leading a conversation with client to drive an incident investigation and response.
• Exceptional analytical skills
• Outstanding written communication and verbal skills
• 95% of our clients are from Northern USA. A good command over English language is a must.

EDUCATION AND CERTIFICATION:

• Bachelor’s degree in computer science/engineering/IT/Computer Applications or significant demonstrable experience in IT Security / IT.
• Must have any of these Microsoft Certifications: SC-200, SC-900, AZ-500, SC-300, SC-400.
• Certifications such as CEH, CISSP, CompTIA CySA+, or others.

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Proarch is Looking for an experienced Shift Lead to join our team, focusing on cloud and infrastructure support. This role combines hands-on technical responsibilities with essential shift management tasks. In addition to performing regular support duties, the Shift Lead will oversee service level adherence, maintain team accountability and serve as the primary point of contact for the team during critical situations.

Responsibilities:

• Lead and monitor the team and oversee the SLA.
• Track key performance indicators (KPIs) and generate reports.
• Provide expert troubleshooting for MS Azure, M365 Suite and Azure virtual desktop.
• Deliver L1 and L2 IT support and guidance to clients.
• Update all IT incidents and requests in the IT Service Management system.
• Analyze and diagnose various IT issues, including hardware, software, server, network, and security concerns.
• Escalate unresolved issues appropriately, ensuring cross-team collaboration.
• Engage in technical discussions and provide consultations with both clients and internal teams.
• Maintain and update technical documentation to reflect current best practices.
• Exhibit a strong focus on client satisfaction and deliver exceptional customer service consistently.
• Participate in 24/7 rotational shifts as required.
• Keep abreast of new cloud technologies and solutions related to Azure.

• Minimum of 7 years in cloud and IT Support.
• Minimum 1 year of experience in Team management and Monitoring, maintaining the SLA.
• Proficiency in Microsoft Azure and M365 with relevant certifications (e.g., MS-102, AZ-104, AZ-800/801).
• Participate in 24/7 rotational shifts as required.
• Experience with MS Intune, MDM/MAM, and related technologies for remote device management.
• Must have strong knowledge of Windows server administration and network management, including firewalls and VPNs.
• Proficiency in generating and analyzing reports, with strong knowledge of Excel and data visualization techniques.
• Experience with databases, including the ability to run queries.
• Familiarity with Remote Desktop and Azure Virtual Desktop for effective remote support.
• Excellent Communication skills.
• Familiarity with Cisco and Barracuda devices, Meraki along with good network troubleshooting skills.

• Competitive Salary
• Excellent career development opportunities
• Health Insurance
• Work from home opportunity
• Certification Policy

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Join ProArch as a Cloud Support Engineer, where you will play a crucial role in supporting our clients’ cloud infrastructure and services. You will be involved in diagnosing and resolving issues related to cloud technologies and ensuring seamless integration and operation of cloud applications.

Your responsibilities will include providing L1 and L2 support for clients, troubleshooting MS Azure, M365 products, managing email migrations, and offering guidance on Azure cloud. You will be a pivotal part of a team dedicated to delivering high-quality tech support and customer service.

Key Responsibilities:

• Provide expert troubleshooting for MS Azure, M365 Suite and Azure virtual desktop.
• Deliver L1 and L2 IT support and guidance to clients.
• Update all IT incidents and requests in the IT Service Management system.
• Analyze and diagnose various IT issues, including hardware, software, server, network, and security concerns.
• Escalate unresolved issues appropriately, ensuring cross-team collaboration.
• Engage in technical discussions and provide consultations with both clients and internal teams.
• Maintain and update technical documentation to reflect current best practices.
• Exhibit a strong focus on client satisfaction and deliver exceptional customer service consistently.
• Participate in 24/7 rotational shifts as required.
• Keep abreast of new cloud technologies and solutions related to Azure.

• Minimum of 5 years in an IT Service Desk, Cloud Support, or Infrastructure Admin role, preferably in an MSP environment.
• Proficiency in Microsoft Azure and M365 with relevant certifications (e.g., MS-102, AZ-104).
• Participate in 24/7 rotational shifts as required.
• Experience with MS Intune, MDM/MAM, and related technologies for remote device management.
• Strong knowledge of Entra (Active Directory), Windows server and hypervisor administration, and network management, including firewalls, switches and VPN.
• Familiarity with Remote Desktop and Azure Virtual Desktop for effective remote support.
• Excellent Communication skills
• Familiarity with Cisco and Barracuda devices, along with good network troubleshooting skills
  
  

• Competitive Salary
• Excellent career development opportunities
• Health Insurance
• Work from home opportunity
• Certification Policy

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ProArch is hiring a skilled Azure Data Engineer to join our team. As an Azure Data Engineer, you will be responsible for designing, implementing, and maintaining data processing systems using Azure technologies. Additionally, you will collaborate with cross-functional teams to understand business requirements, identify opportunities for data-driven improvements, and deliver high-quality solutions. If you have a strong background in Azure data tools and technologies, excellent problem-solving skills, and a passion for data engineering, we want to hear from you!

Responsibilities:

• Design, develop, and implement data engineering solutions on the Azure platform
• Create and maintain data pipelines and ETL processes
• Optimize data storage and retrieval for performance and scalability
• Collaborate with data scientists and analysts to build data models and enable data-driven insights
• Ensure data quality and integrity through data validation and cleansing
• Monitor and troubleshoot data pipelines and resolve any issues
• Stay up-to-date with the latest Azure data engineering best practices and technologies

• Excellent communication skills
• Strong experience in Python/Pyspark
• The ability to understand businesses concepts and work with customers to process data accurately.
• A solid of understanding Azure Data Lake, Spark for Synapse (or Azure Databricks), Synapse Pipelines (or Azure Data Factory), Mapping Data Flows, SQL Server, Synapse Serverless/Pools (or SQL Data Warehouse).
• Experience with source control, version control and moving data artifacts from Dev to Test to Prod.
• A proactive self-starter, who likes deliver value, solves challenges and make progress.
• Comfortable working in a team or as an individual contributor
• Good data modelling skills (e.g., relationships, entities, facts, and dimensions)

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ProArch is on the lookout for a talented Data Scientist to enhance our innovative team. The successful candidate will be responsible for designing and implementing predictive models, analyzing complex datasets, holds working knowledge of statistics, mathematics, and data science programming languages (e.g., SQL, R, Python), and have executed multiple projects taking ML concepts to production. 

Your primary responsibilities will be performing statistical analyses, running custom SQL queries, and identifying patterns and trends that can improve the efficiency and usability of our products and services. You will also be expected to maintain and improve our data infrastructure and tools. Data Scientists are also expected to have good working knowledge and understanding of data engineering techniques, ETL, and ELT.

Key Responsibilities:

• Work with stakeholders to identify key metrics and opportunities for improving business processes, products, and services.
• Perform EDA (exploratory data analysis)
• Expertise in NLP and NLG.
• Good knowledge and understanding of LLM and its techniques, like RAG, RLHF, Prompt Tuning, etc. 
• Good understanding of ML Ops, LLM Ops, and/or FM Ops.
• Build, deploy, and maintain data management systems and back-end data infrastructure for our business intelligence pipeline.
• Create data visualizations, reports, dashboards, and data audits.
• Design, train, and implement machine learning algorithms.
• Leveraging techniques like the ensemble to create high-performing ML Models.

• Bachelor's degree in data science, data analytics, or related field
• Master's degree or Ph.D. in a quantitative field, such as statistics, computer science, mathematics, or engineering
• Proficiency in Python, R, C#, Java, or Kotlin
• Knowledge of data science toolkits such as R, NumPy, and MatLab
• Experience with big data analytics technologies such as Spark/Databricks and Hadoop
• Experience with data visualization tools such as PowerBI and Tableau
• Expertise in data mining and machine learning
• Working knowledge of statistical models and business intelligence
• Familiarity with cloud-based infrastructure
• Ability to store and process unstructured data with NoSQL databases and machine learning models

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ProArch is currently seeking an experienced Senior Inside sales Leads to accomplish our aggressive growth strategies. This role requires a seasoned professional, skilled at building impactful relationships and at working across organizational boundaries, influencing key stakeholders, and driving ProArch growth imperatives. We are looking for an experienced professional, with the right mix of technical and business exposure, to focus on achieving and exceeding revenue and performance goals.

The ProArch ISR is a critical one because they are the first impression a buyer will have with ProArch. You set the stage for ProArch being able to deliver meaningful value from day one. This role enables you to unleash your creativity for how to identify, communicate, and capture the attention of our buyers in a memorable way that adds value as they travel along their decision journey, looking for a partner to help them grow their business.

You will be an integral part of all inbound and outbound revenue-building programs and activities. As a key member of the SDR team, you will develop value-based connections with prospects and help cultivate stronger, more meaningful relationships with existing customers. As you develop and fine-tune prospecting strategies, you will also work with Account Managers and Account Executives on key accounts, helping them build more value using cross-selling and upselling techniques.

A significant part of this role is about building connections early in the buyer’s decision journey. Buyers are typically 80% through their decision journey before they want to talk with a sales rep. Your main role is to be with them during the 80%, helping them along their journey by being helpful and offering them information, insight, and support when and where needed so that they can make the best decision possible for their business. By doing so, the goal is to get them to say “yes” to a meeting with a ProArch Account Manager or Account Executive.

You own this role! As you progress, if you feel changes are needed to make you more successful, bring your ideas to the table for consideration. ProArch is growing quickly, and you are a critical piece to our success. We want you to lead this role and build a career at ProArch, not just “do your job”. And in time, if you find that your aspirations are with moving into a management role, that conversation is welcomed.

Requirements

• Schedule introductory meetings with decision makers such as CIOs, VPs, Directors, etc.
• Identify and penetrate new business opportunities within US market using tools such as LinkedIn Navigator, ZoomInfo, Hoovers, Google, email, plugins and extension tools, social media, contact databases, research, etc.
• Daily customized emails and phone calls to support lead generation.
• Research and identify new prospects within target market to cultivate new leads.
• Create, manage, and cleanse lists.
• Conduct follow-up in a systematic manner to develop prospects and advance the sales process.
• Research and understand market drivers and trends that impact buyers.
• Enter and manage data for new and prospective clients in the CRM (HubSpot), ensuring communications are logged, information is accurate, and documents attached.
• Ability to think-outside-of-the-box in terms of communication methods and prospect research.
• Collaborate with Marketing and Sales on the development of new approaches to driving revenue.
• Work with Sales to track lead through the Sales process and aid in moving it closer to win/lost.
• Promotes a strong sense of urgency for reaching goals and key deliverables.

Targets:

• 4 meetings held per month.
• Understanding of business trends and general industry knowledge of at least one of the following:
• Cybersecurity – MDR, Data Loss Prevention
• Cloud & Infra Services – Azure, Infrastructure MSP
• Power and Energy Vertical (Operational Technology (OT), Industrial Control Systems (ICS)

• 6+ years of experience in relevant IT services aligned to ProArch's services for the North American market
• Willing to work in EST time zone

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At ProArch Cybersecurity, our customers are our lifeblood, and our service delivery revolves around enhancing our customers' businesses by providing tailored defense strategies, proactive offensive testing, and strategic risk measurement, all supported by the latest automation technology. We are dedicated to creating an innovative environment that exceeds service reliability, efficiency, and trustworthiness expectations while delighting customers along the way. We aim to predict and reduce threats intelligently, ensuring ongoing protection for our clients and leveraging their insights to offer world class "Advanced Resilience" cybersecurity protection. Internally, we prioritize efficient processes, automation, service reliability, proactive vigilance, and providing the utmost value to our clients.

The Senior Program and Project Manager will be critical in helping us achieve these goals by combining tactical project management with strategic program oversight. This dual-role position will ensure exceptional client experiences and drive long-term improvements in our managed security services.

Competencies

Business – Project

• Project Planning and Execution: Develop and manage detailed project plans, including timelines, milestones, and deliverables.
• Resource Management: Allocate resources effectively, manage budgets, and track project expenses.
• Collaborate with sales, pre-sales and all parties involved in the customer acquisition process to ensure point of sale expectations and delivery expectations are aligned.
• Risk Management: Identify potential risks and develop mitigation strategies ensuring collaborative communication to all affected parties
• Client Communication: Act as the primary point of contact for project stakeholders, providing regular updates and managing expectations, to include escalating issues affecting the customer experience.
• Quality Assurance: Ensure all project deliverables meet the highest quality standards and client requirements.

Business – Program

• Strategic Planning: Develop and maintain the program roadmap, ensuring alignment with organizational goals and long-term client satisfaction.
• Coordination and Integration: Oversee multiple related projects, ensuring they align with the program’s overall objectives.
• Stakeholder Engagement: Engage with senior leadership, sponsors, and key stakeholders to secure support and resources.
• Governance and Compliance: Ensure all projects adhere to organizational policies, standards, and regulatory requirements.
• Performance Monitoring: Track the progress of the entire program and implement performance metrics to measure success.

Desired Behaviour Characteristics

• Leadership: Lead and provide guidance to delivery team members during projects, ensuring strategic alignment of project goals with business objectives.
• Ownership: Demonstrate ownership of tasks by escalating as needed and taking full responsibility for the project’s success.
• Proactive Problem-Solving: Identify opportunities for innovation and implement strategies to reduce the severity and likelihood of issues recurring.
• Client Focus: Develop and implement strategies to improve the overall client experience during security service handoff, active projects to delivery completion.
• Adaptability: Thrive in a small, fast-paced environment as a self-starter and be comfortable learning new technologies quickly.
• Collaboration: Collaborate with teams across the organization to address client needs.
• Discipline: Define and follow a disciplined workflow and produce deliverables under tight schedules.
• Continuous Improvement: Foster a culture of continuous improvement by integrating feedback from clients and teams into future projects and programs.

Technical

• Lifecycle Management: Direct full project lifecycle management of large-scale projects.
• Standardization: Implement project standards across projects for consistent service delivery. This includes system and reporting necessary to efficiently manage multiple projects and efficiently report status and completion estimates.
• Documentation: Create comprehensive deployment plans and document project lessons learned.
• SOC Monitoring: Many projects resolve around Security Operations Center (SOC) monitoring, you should have a good understanding of how to manage transitions to steady-state operations.
• Methodology Refinement: Refine our methodology based on industry best practices with continuous feedback and well-defined metrics to drive improvement.
• Technology Awareness: Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and best practices.
• Technical Proficiency: Knowledge of security platforms (e.g., SIEM, EndPoint Detection, Identity Detection, Email Security, Network Security) and cloud-based networks. Prefer experience in a SOC or MDR operation.

How Your Success Will Be Measured

• Project Success: Completion of projects on time, within budget, and to the satisfaction of stakeholders.
• Client Satisfaction: Positive feedback from clients regarding the delivery and outcomes of security services.
• Innovation: Successful identification and implementation of innovative solutions and process improvements. Provide these through demonstrable improvements in processes and methodologies based on feedback and performance metrics.
• Risk Mitigation: Maintain, communicate and keep updated and active risk register of individual and project portfolio risks and mitigation strategies and communicate that with stakeholders and needed.
• Strategic Alignment: Alignment of projects and programs with organizational goals and strategic objectives.

• Education: Bachelor’s / Master's degree in Information Technology, Cybersecurity, Business Administration, or a related field. Master’s degree preferred.
• Experience: Minimum of 7-10 years of project management experience, including program management. Experience with agile as well as waterfall and other project management methodologies.
• Certifications: ITIL, PMP/Prince 2, Lean Six Sigma, PgMP, CISM, CISSP, or relevant certifications are highly desirable.
• Skills: Strong leadership, communication, and interpersonal skills. Ability to manage multiple projects and programs simultaneously. Proficiency in project management tools and methodologies. Have a passion for delighting customers and be their advocate.
• Attributes: Detail-oriented, strategic thinker, proactive problem-solver, and client-focused.

·        401k with Company match

·        14 days Paid Time Off

·        Health Savings Account

·        Term Life Insurance

·        Short-Term and Long-Term Disability coverage

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The Project Manager (PM) works with the PreSales and Sales teams to initiate the start of a technical implementation. Following the methodology set in place, the PM utilizes internal systems to create, track and update the defined scope of work and specific tasks. Critical to the position is the level of communication between the PM, the client, the internal resources, the sales team, consultants, and vendors. Projects range in size and complexity and there will be multiple projects in flight at any given time. Status updates internally and externally are expected on a weekly basis, with project close out and profitability reports due at the end of each project.

Responsibilities

Projects

·        Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.

·        Explains and presents complex ideas.

·        Ensures project documents are complete, current, and stored appropriately.

·        Prepares for engagement reviews and quality assurance procedures.

·        Reviews deliverables prepared by team before passing to client.

Management

·        Manages day-to-day operational aspects of a project and scope.

·        Manages own time and that of others; develops plans for work activities over the medium/long term.

·        Identifies resources needed and individual responsibilities.

·        Effectively applies our methodology and enforces project standards.

·        Uses knowledge to focus work and drive improvements.

Issues

·        Minimizes our exposure and risk on projects.

·        Anticipates potential objections and prepares the case accordingly.

·        Anticipates internal/external business issues and developments.

·        Anticipates patterns and links; looks beyond the immediate problem to the wider implications.

Technical Understanding

·        Possesses a general understanding in the areas of network, server, virtualization, and desktop design.

·        Maintains awareness of new and emerging technologies and the potential application on client engagements.

Project Accounting

·        Tracks and reports project team hours on a weekly basis.

·        Manages project budget.

·        Follows up with clients, when necessary, regarding change orders.

·        Manages costs, profitability, and utilization for assigned projects.

·        Prepares cost and profitability reporting, actual versus budget, including analysis.

Client Management

·        Manages day-to-day client interaction on projects.

·        Sets and manages client expectations.

·        Develops lasting relationships with client personnel that foster client ties.

·        Continually seeks opportunities to increase customer satisfaction and deepen client relationships.

·        Outstanding verbal and written communication skills

·        Bachelor’s degree or equivalent combination of education and experience

·        Five plus years of experience as a Project Manager

·        Experience across a broad spectrum of IT project requirements and solutions

·        Previous work managing projects for external clients

·        Solving problems with political agility

·        Experience with project management tools and methodologies

·        Certification as a Project Management Professional (PMP), optional

·        Health insurance coverage with Vision and Dental options

·        Mileage and business expense reimbursement

·        401k plan

·        Paid holidays and vacation

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We are seeking a motivated and results-driven Cloud Sales professional to join our sales team. As a Cloud Sales, you will be responsible for selling cloud-based solutions and services to clients. Your primary focus will be to build and maintain strong relationships with clients, identify their needs, and provide them with tailored cloud solutions. In this role, you will collaborate with cross-functional teams to ensure successful delivery of cloud projects and achieve sales targets. If you have a passion for technology, excellent communication skills, and a proven track record in sales, we would love to hear from you.

Responsibilities

• Identify and approach potential clients to promote our cloud solutions and services
• Build and maintain strong relationships with clients, understanding their business needs and goals
• Collaborate with technical teams to develop tailored cloud solutions for clients
• Present and demonstrate our cloud offerings to clients, highlighting the key benefits and value proposition
• Negotiate and close deals, ensuring customer satisfaction and timely delivery of services
• Manage a sales pipeline, track and report sales activities and results
• Stay up-to-date with the latest cloud technologies and market trends
• Attend industry events and networking opportunities to expand your professional network

• 3+ Years of experience in cloud sales
• Strong knowledge of cloud computing technology and solutions
• Excellent communication and interpersonal skills
• Ability to build and maintain relationships with clients
• Proven track record in achieving sales targets
• Self-motivated and driven to succeed in a competitive sales environment
• Strong problem-solving and negotiation skills
• Ability to work well in cross-functional teams
• Bachelor's degree in business, marketing, or a related field (preferred)

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