Job Description:

We are looking for smart, analytical people with a unique blend of technical aptitude and the polish required to partner with the business and deliver accurate and meaningful insights. The key quality we are looking for is adaptability – we’re seeking those who have a desire and passion for learning new technologies and the acumen to ramp up new tools quickly.

Responsibilities:

• Collaborate on the development and execution of reporting and analytics solutions across a focused area of the business value stream to enable data driven business decisions that will drive performance and accomplish annual goals
• Translate sophisticated business problem statements into analysis requirements, and work with internal customers to define data product details based on expressed partner needs
• Document systems/analytics solutions to the business, translating complex functionality into business relevant language
• Independently support end-to-end analysis to inform product strategy, data architecture, and reporting decisions
• Drive the solving of sophisticated data problems using analytical and statistical rigor
• Develop SQL queries and data visualizations to fulfill ad-hoc analysis requests and ongoing reporting needs
• Develop DOMO based dashboards to be used in decision making
• Thoroughly document business requirements, data architecture solutions, business processes and training material for business and technical audiences
• Develop frameworks for repeatable validation of data integrity within back-end data assets and data products, supporting accurate and consistent results
• Discuss the data products with end users through user training to help drive adoption
• Monitor and solve operational or data issues in the data pipelines

Requirements:

• Bachelor's degree in Business, Finance, Economics, Marketing, Computer Science or a combination of relevant education, experience, and training
• 2+ years of experience managing a small analytics team
• 4+ years of relevant work experience in reporting and analytics
• Experience working directly with business partners to form a deep understanding of their business needs and partnering cross-functionally to develop solutions for broad use
• Experience with all steps of the analytic process from requirements gathering, solution design, QA, debugging, and documentation. Experience in data profiling, data quality, and root cause analysis
• Experience translating business objectives and questions into data architecture, critical metrics, and reporting requirements
• Prior experience with data architecture, defining and maintaining data assets, and developing data architecture strategies to support reporting and data visualization tools
• Ability to communicate analysis results and subsequent impact to technical/non-technical audiences in both verbal and written form
• Prior data visualization experience in DOMO, Tableau, PowerBI or similar applications
• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well, as working familiarity with a variety of databases
• Proficiency with cloud environments such as Snowflake, Microsoft Azure, Google Cloud, and AWS
• Working understanding of Agile methodologies and principles such as Scrum, LEAN, Kanban, and how they’re applied in workplace

Protecht is the InsurTech leader in the live events space, offering fully compliant protection products at scale while powering control for platforms and event organizers. We have designed our product suite to bridge the gap between the consumer experience and the current world of “non-refundable” events. 

Protecht built a better experience for live events and has continued to connect insurers to platforms, marketplaces, and merchants worldwide. This connection allows us to simultaneously deploy a vast array of insurance solutions within the e-commerce experience across almost any vertical at a proven scale to handle billions of transactions. Our fully customizable Claims Framework, utilizing state-of-the-art data security, industry-best practices, and a customer-focused UI/UX, streamlines the claims process for consumers and administrators.

We’re looking for a Python Development Manager with a strong background in the architecture & design of cloud-native systems. Ideal candidates should have experience owning, designing, and building event-driven microservices consumed by third-party developers. Candidates must be committed to collaborative problem solving, sophisticated test design, automation, and delivering high-quality products. Join us if you are excited about building products visible to millions of monthly active users, passionate about working with high-profile enterprise clients, and thrilled about high-performance challenges.

Responsibilities:

• Steer the strategy, implementation, and tooling of Protecht’s API platform development.
• Lead and mentor developers to build applications at scale where performance, reliability, and scalability are critical design goals – not after-thoughts.
• Work as a force of enablement, developing general architectural principles, frameworks, and standards for the organization.
• Be a champion for continuous learning across the team, encouraging growth and development of skills.
• Continuously grow your knowledge of excellent design principles and pragmatic programming approaches.
• Demonstrate and encourage end-to-end ownership of Protect’s code, from requirements and analysis to testing through deployment.
• Responsible for upholding technical rigor, continuously improving the Protecht platform by devising new approaches to solve problems, refactoring, and optimizing services
• Serve as tie-breaker for all technical decisions, providing guidance and recommendations to the team.
• Encourage and empower developers to take the initiative and solve problems independently.
• Design and develop APIs, microservices, and backend services that power apps and websites used by millions of users and process hundreds of millions of events each day.
• Work closely with the Engineering Manager, Product Manager, and Product Designer on breaking down problems into achievable stories
• Take part in Agile workflows (sprint planning, estimation, retrospectives, daily scrum)

Requirements:

• 5+ years of experience in a senior software engineering role, supporting high-availability, large-scale web applications
• Demonstrable expert-level Python development experience on major consumer or enterprise products
• Experience designing and building high-volume APIs and microservices at scale
• Experience developing and architecting event-driven systems
• Experience with payment platforms and gateways such as Stripe, Cybersource, FreedomPay, Payeezy, and/or Braintree
• Expertise in Django and Django REST framework, FastAPI, Flask, or other Python application frameworks 
• Experience using database frameworks such as Django ORM or SQLAlchemy, working with both relational and NoSQL database systems including MySQL, PostgreSQL, Redis, and DynamoDB
• Experience developing and architecting using serverless AWS technologies, including Lambda, Step Functions, Fargate, etc.
• Experience with queuing & streaming technologies such as RabbitMQ, Kafka, SQS, Kinesis, etc.
• Expert understanding of scalability and performance optimization in distributed processing systems using multi-tiered caching
• Knowledge of testing, profiling, and debugging practices
• Excellent team player with strong communication skills (verbal and written)
• Enthusiastic about collaborative problem solving
• BS in computer science or a related field, or equivalent experience

Bonus:

• Experience with payment security principles and PCI compliance
• Experience with SOC 2 compliance
• Participation in open source communities
• Experience working with JWT Authentication
• Experience working on a remote team

Why Protecht:

At Protecht, we strive to continuously build and refine disruptive technologies for our clients, who range from local businesses to publicly traded companies. We are concert-goers, weekend warriors, and entertainment enthusiasts: A brand truly built by fans, for fans. 

You’ll also get to enjoy the following sweet perks:

• Competitive Salary
• Fully Remote Developer Experience
• Flexible Hours
• Live Event Reimbursement (up to $1200 a year!)
• 401K
• Medical Benefits
• Life Insurance
• Generous PTO
• Fun Company Sponsored Events

Protecht is the InsurTech leader in the live events space, offering fully compliant protection products at scale while powering control for platforms and event organizers. We have designed our product suite to bridge the gap between the consumer experience and the current world of “non-refundable” events. 

Protecht built a better experience for live events and has continued to connect insurers to platforms, marketplaces, and merchants worldwide. This connection allows us to simultaneously deploy a vast array of insurance solutions within the e-commerce experience across almost any vertical at a proven scale to handle billions of transactions. Our fully customizable Claims Framework, utilizing state-of-the-art data security, industry-best practices, and a customer-focused UI/UX, streamlines the claims process for consumers and administrators.

We’re looking for a Python Development Lead with a strong background in the architecture & design of cloud-native systems. Ideal candidates should have experience owning, designing, and building event-driven microservices consumed by third-party developers. Candidates must be committed to collaborative problem solving, sophisticated test design, automation, and delivering high-quality products. Join us if you are excited about building products visible to millions of monthly active users, passionate about working with high-profile enterprise clients, and thrilled about high-performance challenges.

Responsibilities:

• Steer the strategy, implementation, and tooling of Protecht’s API platform development.
• Lead and mentor developers to build applications at scale where performance, reliability, and scalability are critical design goals – not after-thoughts.
• Work as a force of enablement, developing general architectural principles, frameworks, and standards for the organization.
• Be a champion for continuous learning across the team, encouraging growth and development of skills.
• Continuously grow your knowledge of excellent design principles and pragmatic programming approaches.
• Demonstrate and encourage end-to-end ownership of Protect’s code, from requirements and analysis to testing through deployment.
• Responsible for upholding technical rigor, continuously improving the Protecht platform by devising new approaches to solve problems, refactoring, and optimizing services
• Serve as tie-breaker for all technical decisions, providing guidance and recommendations to the team.
• Encourage and empower developers to take the initiative and solve problems independently.
• Design and develop APIs, microservices, and backend services that power apps and websites used by millions of users and process hundreds of millions of events each day.
• Work closely with the Engineering Manager, Product Manager, and Product Designer on breaking down problems into achievable stories
• Take part in Agile workflows (sprint planning, estimation, retrospectives, daily scrum)

Requirements:

• 5+ years of experience in a senior software engineering role, supporting high-availability, large-scale web applications
• Demonstrable expert-level Python development experience on major consumer or enterprise products
• Experience designing and building high-volume APIs and microservices at scale
• Experience developing and architecting event-driven systems
• Experience with payment platforms and gateways such as Stripe, Cybersource, FreedomPay, Payeezy, and/or Braintree
• Expertise in Django and Django REST framework, FastAPI, Flask, or other Python application frameworks 
• Experience using database frameworks such as Django ORM or SQLAlchemy, working with both relational and NoSQL database systems including MySQL, PostgreSQL, Redis, and DynamoDB
• Experience developing and architecting using serverless AWS technologies, including Lambda, Step Functions, Fargate, etc.
• Experience with queuing & streaming technologies such as RabbitMQ, Kafka, SQS, Kinesis, etc.
• Expert understanding of scalability and performance optimization in distributed processing systems using multi-tiered caching
• Knowledge of testing, profiling, and debugging practices
• Excellent team player with strong communication skills (verbal and written)
• Enthusiastic about collaborative problem solving
• BS in computer science or a related field, or equivalent experience

Bonus:

• Experience with payment security principles and PCI compliance
• Experience with SOC 2 compliance
• Participation in open source communities
• Experience working with JWT Authentication
• Experience working on a remote team

Why Protecht:

At Protecht, we strive to continuously build and refine disruptive technologies for our clients, who range from local businesses to publicly traded companies. We are concert-goers, weekend warriors, and entertainment enthusiasts: A brand truly built by fans, for fans. 

You’ll also get to enjoy the following sweet perks:

• Competitive Salary
• Fully Remote Developer Experience
• Flexible Hours
• Live Event Reimbursement (up to $1200 a year!)
• 401K
• Medical Benefits
• Life Insurance
• Generous PTO
• Fun Company Sponsored Events