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Sage Solutions Group


Partnering with Businesses to Provide REAL Human Resource Solutions. Hiring a Human Resource Manager to navigate your business through the web of laws can be very expensive and time consuming. Sage Solutions can provide your start-up, or small to medium-sized business, with just the right services you need without breaking the bank. We focus on three distinct services offerings: 1. Compliance Solutions, 2. Human Resource Solutions, and 3. Individual Services Solutions.

Headquarter Location:
Livonia, Michigan, USA

Sage Solutions Group is hiring a Remote Implementation Specialist - Hybrid Remote

IMPLEMENTATION SPECIALIST – OAK PARK, MI – HYBRID REMOTE

Our Implementations Specialist holds a key role here at imageOne. You will be responsible first and foremost for the successful onboarding of our new Managed Print Service customers, whether they are a single device installation or a large enterprise Managed Print Service implementation. Once a new customer contract is signed, the Implementation Specialist ensures equipment is properly ordered and installed, coordinating various parties – both internal and external – to ensure a smooth and extraordinary customer experience.

Responsibilities. You’ll have great training support!

The following responsibilities will be your top priority

  • Manage and administrate all customer implementations using Laserfiche software platform.
  • Manage and execute all the following tasks throughout the process.
  • Write welcome emails.
  • Order equipment.
  • Schedule installs and walkthroughs.
  • Track equipment.
  • Send updates and follow- ups.
  • Create deployment timelines balancing customer input, product availability and tech capacity.
  • Define all implementation tasks, assign ownership and follow up to ensure completion.
  • Field any/all challenges from suppliers, carriers, third-party technicians, etc. and collaborate with the iO team members necessary to swiftly overcome.
  • Respond to inquiries from customers, Sales, and Finance teams before, during, and after implementation.
  • Lead and facilitate all the following live calls/Zoom meetings.
  • Internal Team Kickoff Calls.
  • Customer Kickoff Calls.
  • Customer update calls.
  • Customer post-implementation follow up calls.
  • Maintain consistent communication with all implementation stakeholders.
  • Conduct implementation retrospectives with stakeholders to identify and apply opportunities for improvement.

Requirements for this position

  • Authentically demonstrate genuine care and live our 4 Core Values:
  • Have a Passion to Deliver the X to everyone, every day and every time. The X is genuine care that drives extraordinary energy, actions and experiences for your team and your customers.
  • Be Open and Honest and act with integrity, humility and vulnerability.
  • Practice eXtraordinary Execution and be easy, efficient and reliable to work with.
  • Always Improve yourself and your team. Learn, grow and innovate every day.
  • Exercise proficient critical thinking skills by being analytical, questioning how things are done, solving problems, and finding creative ways around, over and through hurdles.
  • Be highly organized with demonstrated planning and follow-through skills.
  • Exhibit customer focus skills by handling all customer inquiries with a sense of urgency, showing empathy, minimizing reactive solutions, displaying a professional and positive presence with customers and displaying a drive to achieve positive outcomes.
  • Remain calm under pressure by being adaptable to changes and unexpected surprises, exercising cooperation, flexibility and determination in the face of adversity.
  • Demonstrate a process-oriented mindset by being detail oriented, building structure and scale, designing, adhering to and always improving processes.
  • Show independence by self-managing tasks, deadlines and progress; identifying risk and mitigate without direction and proactively escalate issues or needs.
  • Embrace strong and adaptable communication skills by noticing stakeholder communication preferences and modifying your own style; accordingly, demonstrate clarity of message in both written and verbal communication; synthesize and simplify information for understanding to all and be able to influence through communication when necessary.
  • Proficient with Microsoft Excel and Outlook.
  • Enjoy what you do, show up with a positive attitude and be a “lifter-upper” for others.

Perks of the Job

  • Amazing workplace culture
  • Competitive salary
  • Profit bonus program
  • Medical, prescription drug, dental, and vision benefits
  • Health savings account benefits
  • Flexible spending account benefits
  • Company paid life insurance
  • 401k matching program
  • Paid time off program
  • Additional days off: Community Service Day, Your Birthday, We Care Friday (Surprise Friday off)

With the honor of awards like - Forbes Small Giants 2017: America's Best Small Companies, Crain’s Cool Places to Work in MI, Detroit Free Press Top 100 Workplaces, Metropolitan Detroit’s 101 Best and Brightest Companies, National Best and Brightest Companies to Work for and Sloan Award for Workplace Effectiveness and Flexibility - we are proud to be recognized as a company that is moving forward with great momentum.

If you find pleasure in exceeding expectations…we'd love to hear from you! Apply today!

imageOne Implementations Specialist – Oak Park, MI – Full Time

Imagine working in a place where your manager truly believes in your personal and professional development.

It’s not imaginary. It’s imageOne.

It’s for real. We have an award-winning company culture like none you’ve ever experienced. We offer fantastic opportunities for professional development, financial stability and personal fulfillment.

We invest in your success. You’ll document your Vision and Goals for personal, professional and health aspirations. Our Leadership Team is committed to helping you reach them.

We strive for life balance,not work-life balance. We genuinely want you to be happy. (We actually “measure” our team’s happiness!)

We love to surprise you. You’ll receive a “We Care Friday” – an unexpected phone call on Thursday to tell you, “Don’t come in tomorrow. We’ve got you covered!”

No secrets here! We practice open-book management, so you will always understand our financials. You’ll learn how to understand our income statement and balance sheet like a pro and will never be in the dark!

We hire awesome people who strive to deliver extraordinary service. We’re looking for an Implementations Specialist to join our growing team. We’d love to talk to you!

About us

imageOne provides Managed Print Services and Document Lifecycle Solutions to companies throughout the United States - helping them decrease and control costs, improve productivity and simplify their printing and document workflow environments. Every day we bring energy, passion, and an unending drive to deliver an extraordinary customer experience. How awesome is that?

See more jobs at Sage Solutions Group

Apply for this job

Sage Solutions Group is hiring a Remote Financial Controller

imageOne Controller – Oak Park, MI – Full Time

Under the direction of the CFO, the Controller is responsible for the oversight of the accounting and finance activities at imageOne. This role is responsible for coaching and developing the team members in the department. The Controller and team produce accurate and timely financial statements and other reports. The Controller also implements finance and accounting policies and procedures. These accurate financial statements and other data/reports are necessary for budgetary and financial decision making.

The Controller also manages processes and relationships with outside vendors for taxes, insurance, and human resources.

Responsibilities

  • General ledger maintenance
  • Reconciling bank accounts
  • Oversee AP/AR
  • Inventory control
  • Cash flow management
  • Financial reporting
  • Coordinating with outside parties (banks, tax professionals)
  • Team building
  • Team member development

Requirements

  • Authentically live and model our core values
  • Bachelor's Degree and 5+ years of experience as a Controller
  • 5+ years of experience leading a team of accounting and finance professionals
  • 2+ years of experience with ERP systems
  • Highly organized with demonstrated follow-through
  • Strong interpersonal, analytical, and problem-solving skills
  • Positive attitude and adapts well to change
  • Self-motivated, exceptional at prioritizing, and leading a team
  • Enjoy what you do!

Core Competencies

  • Excellent and highly accurate math and accounting skills
  • Strong supervisory and leadership skills
  • Proven skills in problem resolution and crisis management
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Excellent verbal and written communication skills
  • Expert level proficiency in Excel

Perks

  • Amazing workplace culture
  • Competitive salary
  • Hybrid work schedule
  • Medical, prescription drug, dental, and vision benefits
  • Health savings account benefits
  • Flexible spending account benefits
  • Company paid life insurance
  • 401k matching program
  • Paid time off program
  • Additional days off: Community Service Day, Your Birthday, We Care Friday (Surprise Friday off)

With the honor of awards like - Forbes Small Giants 2017: America's Best Small Companies, Crain’s Cool

Places to Work in MI, Detroit Free Press Top 100 Workplaces, Metropolitan Detroit’s 101 Best and

Brightest Companies, National Best and Brightest Companies to Work For and Sloan Award for Workplace

Effectiveness and Flexibility - we are proud to be recognized as a company that is moving forward with great momentum.

If you find pleasure in exceeding expectations…we'd love to hear from you! Apply today!

What is imageOne? imageOne provides Managed Print Services and Document Lifecycle Solutions to companies throughout the United States - helping them decrease and control costs, improve productivity and simplify their printing and document workflow environments. Every day we bring energy, passion, and an unending drive to deliver an extraordinary customer experience. How awesome is that?

Imagine working in a place where your manager truly believes in your personal

and professional development.

It’s not imaginary. It’s imageOne.

It’s for real. We have an award-winning company culture like none you’ve ever experienced. We offer fantastic opportunities for professional development, financial stability and personal fulfillment.

We invest in your success. Each year you will complete a Vision and Goals Worksheet outlining your personal, professional and health goals. Our Leadership Team is required and excited to help you reach your ambitions.

We strive for life balance, not work-life balance. We genuinely want you to be happy.

We love to surprise you. Every single one of our team members gets a “We Care Friday” – an unexpected phone call on Thursday to tell you, “Don’t come in tomorrow. We’ve got you covered!”

No secrets here! We practice open-book management, so you will always understand our financials.

You’ll learn how to read an income statement and balance sheet like a pro and you’ll be financially rewarded through our profit bonus program.

We hire awesome people who strive to deliver extraordinary service. We’re looking for an experienced Controller to join our growing team. We’d love to talk to you!

See more jobs at Sage Solutions Group

Apply for this job