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Snap! Raise




Snap! Raise is hiring a Remote Manager, Customer Retention

Snap! Raise is looking for a Manager of Customer Retention to join our remote Inside Sales and Operations team.  The Manager of Customer Retention is responsible for leading our team of account managers and will play a critical role in our continued growth. Our account management team is responsible for daily management of inbound sales, managing relationships with customers, and remotely running campaigns. Primary responsibilities include hiring, implementing, and driving sales initiatives, ensuring company procedures are followed, and motivating our account management team to provide the best-in-class experience for our customers. This position will be responsible for building a high-performing team and streamlining processes to benefit the overall experience of our account managers and customers.

A successful candidate is self-motivated, dependable, well-organized, and adaptable with strong written and verbal communication skills and the ability to balance multiple projects. The candidate fosters a “can-do” attitude and thrives in a fast-paced, energetic work environment. The Manager of Customer Retention presents themselves in a professional yet welcoming and informal manner. The ability to partner and build strong internal relationships is a key driver for success in this role, and we will provide on-going training to ensure this candidate has the tools
needed to be successful.


This is a full-time, remote position.


Responsibilities:

  • Hire, train, and develop our account management team by setting quarterly objectives, motivating the team to attain goals and fostering a collaborative team culture.
  • Track and improve performance KPIs and SLAs on a weekly, monthly, and quarterly basis.
  • Drive the retention and growth of our customers by leading our account management team to ensure customers are getting the best experience possible through tools, processes, and additional product offerings
  • Create and sustain a working environment that supports a team based selling channel and customer pipeline
  • Lead team to ensure all sales, finance, and company policies and procedures are met
  • Serves as a liaison for the account management team and collaborate cross functionally to support the improvement of tools and processes to enhance performance the team and customer experience
  • Handle customer escalations and demonstrate ability to win-back customers.
  • Create, execute, and monitor customer satisfaction results and collaborate cross functionally with other stakeholders for opportunities to improve retention of our customers.
  • Deliver clear, concise, and reliable reporting on all activities to key stakeholders

What we are looking for in you:

  • Bachelor’s Degree Preferred
  • 3+ years of Account Management experience or Management level role
  • Excellent communication skills with the ability to explain and deliver insights and recommendations
  • Proficient in Microsoft Office with an emphasis on Outlook and Excel
  • Experience leading successful teams preferred
  • Growth mindset and passionate about driving the loyalty of our customer base
  • Strong service mindset with ability to analyze metrics to measure service levels
  • CRM experience is preferred, specifically in HubSpot
  • Ability to multitask efficiently by staying organized and focused in a fast-paced environment
  • Proven success in customer acquisition, re-engagement, and retention strategies.
  • Experience in coaching, leading, or participating in athletics + extracurricular activities preferred

About Snap! Raise:

We are an organization built on the fundamentals and principles largely learned early in life through the sports and activities we participated in while attending school. We now utilize those skills and tools to give back to Coaches and Group Leaders who are focused on helping the next generation through athletics and extracurricular activities.

Snap! Raise is proud to offer the following benefits:

  • Medical, Dental, Vision
  • 401K with a 4% match from the company
  • 12 paid holidays
  • Flex Birthday day off
  • Monthly Wellness Classes (virtually!)

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Snap! Raise is hiring a Remote UX/UI Designer

The opportunity: 

Snap Raise is looking for a UX Designer to help us expand our comprehensive financial management suite, providing non-profits of all sizes with an all-in-one solution for banking, payment processing, fundraising, financial controls & planning, and risk reduction. You’ll report directly to our Head of Design, working on an empowered team alongside a PM and lead engineer.   

  

What you'll do as a UX Designer:  

  • Partner with Product Managers, Engineers, and internal stakeholders to discover and design our core product experience. This includes dashboards, financial management tools, workflows, eCommerce, and more 

  • Drive research to understand our customers’ needs and pain points, to validate designs, and to use those insights to improve our web and app product experiences 

      

What we're looking for in a UX Designer:  

  • 2-3 years of experience in UX design in digital with websites and/or apps 

    • Strong portfolio that highlights solid UI and visual design skills, research, mobile design, persona creation, and design process (please provide a link to your portfolio)

  • High level of proficiency with Figma 

  • A track record of synthesizing multiple and diverse inputs from various sources into unified and useable functionality 

  • Experience discovering solutions through research and user testing (sharing prototypes with customers and internal stakeholders) 

  • Strong grasp of the best practices for designing mobile-first experiences 

  • Ability to extend existing designs in a seamless fashion 

  • Ability to process design challenges across the entire product, not just within silos 

  • Ability to drive an end-to-end design process 

  • Ability to explain your process and design decisions to your cross-functional partners 

  • Experience in some of the following areas: fintech, accounting, eCommerce, visualizations, workflow software, graphic design 

      

You will thrive as a UX Designer if… 

You have a willingness to collaborate and compromise; accepting and incorporating design feedback from anyone while balancing the needs of the business and our users 

  • You enjoy turning complex problems into elegant solutions as part of a team 

  • You believe it is vital to understand and empathize with your users 

  • You are driven to rapidly and iteratively work to improve your designs 

  

Education Requirements: 

  • Bachelor’s degree required 

  

Compensation: 

  • The position is a salaried, exempt position 

 

About Snap Raise: 

We’re creating a new system that helps not-for-profit organizations get the resources they need to build the next generation of leaders and realize their visions. There are a hundred ways you can join us in creating a better tomorrow: donate to a program, buy a T-shirt, or become part of our team. Whatever it is, it will be the most important, meaningful thing you can do, because you’ll be making a difference in the life of a kid. Kids need coaches. Kids need to play. And every kid needs a champion. 

 

Snap Raise is proud to offer the following benefits:     

  • Medical, Dental, Vision     

  • 401K with a 4% match from the company     

  • 12 paid holidays    

  • Flex Birthday day off    

  • Monthly Wellness Classes (virtually!)    

 

PM20  

 

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Snap! Raise is hiring a Remote Sales Operations Manager

Snap Raise is looking for a stellar Sales Operations Manager to join our Internal Operations team. This position is responsible for managing tools, processes, and technologies to better equip our internal and external sales team for success, as well as partner with our technology team on projects.  Daily responsibilities include managing sales territories and transfers, configuring account and user roles, support configuration needs for Subscription Services, general CRM administration, reporting on CRM metrics, and work alongside sales leadership to develop and streamline sales processes. 

A successful candidate is self-motivated, dependable, well-organized, and adaptable with strong written and verbal communication skills and excellent time management skills. Since a majority of this role’s communication with internal stakeholders and external partners is done via email and phone; excellent communication skills are a must!  A “can-do” attitude is required, and the individual must thrive in a fast-paced, energetic work environment. 

  

This role has the ability to make a tremendous impact on the future growth of our business. We pride ourselves in being trusted by our communities to help further the programs of those they serve. Snap Raise is an organization built on the fundamentals and principles largely learned early in life through the sports and activities we participated in while attending school. We now utilize those skills and tools in an effort to give back to coaches and group leaders who are focused on helping the next generation through athletics and extracurricular activities. 

This is a full-time, remote position. 

 

Sales Operations Manager Responsibilities:  

  • Build out dashboards and complete maintenance for our OS subscription program 

  • Manage and enhance sales processes for: 

    • Territory management / territory re-assignment 

    • HubSpot Opportunity management 

    • Sales rep on-boarding / off-boarding 

    • Manage and deploy Sales tools 

  • Complete regional territory reviews annually with sales leadership and redesign territories based on feedback, market share, and headcount. 

  • Proactively identify bottlenecks in sales processes and work with upper management to implement solutions 

  • CRM Administrative duties as needed and assist the sales organization in daily troubleshooting. 

  • Partner with Sales Training on implementation of enabling systems and tools, working closely with internal systems teams towards reducing ramp times of new reps 

  • Identify requirements for program changes from policy stakeholders, partner with other departments to create a working roadmap of items for feasible enhancements or change, proactively identify and manage risks/issues with a strong focus on escalation management 

  • Partner with core internal technical teams on key improvement or new feature initiatives, Additionally, represent current state of processes admin to user and implement sales operations solutions to address internal or external customer needs. 

  • Improve productivity by evaluating and implementing sales technology 

  • Oversee the intake ticketing queue for our sales operations team and track progress on open items 

  • Train internal team on new technology and software, as well as partner with Training and Development for larger training opportunities 

  • Follow ethical practices with all sales and customer data 

  

What we are looking for in a Sales Operations Manager: 

  • Bachelor’s Degree preferred 

  • 4+ years of work experience as a Sales Operations Manager, Project Manager, or Program         Manager in Business Operations, Business Administration, or similar field. 

  • Demonstrated data analysis and reporting experience with exceptional attention to detail. 

  • Highly organized and able to prioritize and execute multiple tasks and projects, sometimes with little or no guidance. 

  • Strong understanding of CRM and database software, HubSpot experience Preferred 

  • Ability to creatively problem solve and proactively present solutions 

  • Excellent verbal and written communications skills 

  • Ability to travel up to 10% 

      

About Snap Raise:    

We are an organization built on the fundamentals and principles largely learned early in life through the sports and activities we participated in while attending school. We now utilize those skills and tools to give back to Coaches and Group Leaders who are focused on helping the next generation through athletics and extracurricular activities.    

Snap Raise is proud to offer the following benefits:     

  • Medical, Dental, Vision     

  • 401K with a 4% match from the company     

  • 12 paid holidays    

  • Flex Birthday day off    

  • Monthly Wellness Classes (virtually!)    

PM20  

 

 

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Snap! Raise is hiring a Remote Product Manager

The Product Manager role:  

The product manager is the person who identifies the customer need and the larger business objectives that a product or feature will fulfill articulates what success looks like for a product, and rallies a team to turn that vision into a reality.  

  

A motivated self-starter who puts the customer first, the Product Manager: 

  • Is Entrepreneurial. 

  • Is a strong communicator. 

  • Defines the vision for the product. 

  • Is the voice of the customer. 

  • Can deal with competing priorities. 

  • Has a sharp eye for detail and delivers high quality work. 

      

What you will do as a Product Manager:  

Sponsorship is a great way for local and national businesses to support Kids and Coaches. To connect business to valuable programs we need to provide Groups and Teams with a simple way to create a catalog of sponsorship opportunities. These can range from Sports Shirts or Club Sweatshirts to Equipment, Banners in Stadiums and Hallways, or even sponsoring Competitions. 

  

  • Develop a deep understanding of our customers. 

  • Define the vision for the product. 

  • Aligning stakeholders around the vision for the product.  

  • Work closely with engineering, design, business development, marketing, and stakeholders on strategic initiatives 

  • Lead product and technology roadmaps from concept to execution with a focus on High-integrity commitments. 

  • Identify, assess, and manage risks and tradeoffs 

  • Balance business needs with technical constraints. 

  • Monitor the market and develop competitive analyses. 

  • Use Google Analytics and Marketing data to report on performance and to support Decision making. 

  • Support A/B Product Testing team with testing of features and changes. 

      

Product Manager Experience, Knowledge, Skills, and Abilities: 

  • Bachelor’s degree. 

  • Highly organized with an attention to detail and quality. 

  • Experience designing products. 

  • Excellent written communication skills, understanding and conveying our tone of voice as well as understanding our audiences. 

  • Knowledge of Agile development practices (Scrum). 

  • An understanding of Software Development practices. 

  • Analytical skills to draw conclusions from data and sales reports. 

  • Experience in sponsorship or advertising platforms is an advantage 

  • Data analytics, Google AdWords / SEO Knowledge an advantage. 

  • Design Experience an advantage. 

 

About Snap Mobile and Snap Store: 

Kids need coaches. Kids need to play. And every kid needs a champion. Snap Mobile, through the Snap Raise product developed a new approach to running effective fund-raising campaigns to ensure groups get the resources they need to build the next generation of leaders. Snap Store is a new business within Snap Mobile that aims to continue fundraising 365 days a year through dedicated and branded ecommerce stores for each organization. 

 

Snap Raise is proud to offer the following benefits:     

  • Medical, Dental, Vision     

  • 401K with a 4% match from the company     

  • 12 paid holidays    

  • Flex Birthday day off    

  • Monthly Wellness Classes (virtually!)    

 

PM20  

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Snap! Raise is hiring a Remote Account Manager, Enterprise Sales

We are looking for an Account Manager, Enterprise to join our Inside Sales and Customer Success team.  Snap Raise Account Managers are empowered to make a critical impact on the future growth of our business.  The Account Manager is responsible for ensuring a positive customer experience by being the primary point of contact for key decision makers. This will be done via leading the onboarding process of customers handed off by our Sales team and managing the ongoing customer relationship post-onboarding. Responsibilities include daily management of relationships, upselling, cross-selling, and managing renewals.  Candidates will provide best-in-class support for key decision makers, and Snap employees. 

  

A successful candidate is self-motivated, dependable, well-organized, and adaptable with excellent time management skills. Since a majority of this role’s communication with key decision makers and the Snap Team is done via email and phone; excellent communication skills are a must!  A “can-do” attitude is required, and the individual must thrive in a fast-paced, energetic work environment. We now utilize those skills and tools to provide best-in-class service to our group leaders in a variety of channels. 

 This is a full-time, remote position. 

 Account Manager, Enterprise Sales Responsibilities:   

  • Cultivate and maintain strong relationships as the primary point of contact for key decision makers. Learn about their unique challenges and provide proactive and mutually beneficial sales solutions to help their programs succeed. This is measured by: product adoption rates post-onboarding, upsells, cross-sells, and renewal rates. 

  • Utilize tools within our Snap Raise platform to set groups up for success. 

  • Partner with Account Executives to ensure the on-boarding experience is smooth and painless for the customer. 

  • Review accounts proactively for renewal and upsells opportunities 

  • Practice a will to win mindset and maintain a commitment to teamwork, accountability, and a constant desire to beat your own best. 

  • Build a weekly plan of action and hold yourself accountable to that schedule. 

  • Be flexible in your business hours to support key decision makers, especially in instances of seasonality volume increases and differences in time zones. 

  

 What we are looking for in the Account Manager, Enterprise Sales:  

  • A self-starter mentality and competitive by nature with a proven ability to meet and exceed goals 

  • Must be an expert communicator with the ability to present complex ideas in a way that anyone can understand -- both verbally and in writing. 

  • Experience in the Fintech industry is strongly preferred 

  • Builds credibility and trust with customers 

  • Proven success in meeting quotas in a goal-driven, fast paced sales environment 

  • Strong organizational and time management skills, ability to work independently 

  • Two-three years of experience in sales or customer service in a customer centric environment 

  • Coachable and eager to ask questions, receive feedback, and refine your skill set 

  • Experience working with HubSpot or alternative CRM preferred 

  • Bachelor’s Degree preferred 

 

About Snap Raise:    

We are an organization built on the fundamentals and principles largely learned early in life through the sports and activities we participated in while attending school. We now utilize those skills and tools to give back to Coaches and Group Leaders who are focused on helping the next generation through athletics and extracurricular activities.    

 

Snap Raise is proud to offer the following benefits:     

  • Medical, Dental, Vision     

  • 401K with a 4% match from the company     

  • 12 paid holidays    

  • Flex Birthday day off    

  • Monthly Wellness Classes (virtually!)    

 

PM20  

 

 

 

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Snap! Raise is hiring a Remote Lead Generation Specialist

Snap Raise is looking for a remote Lead Generation Specialist to join our Sales Operations team. The Lead Generation Specialist is responsible for supporting our field and inside sales team in sourcing high-quality leads. The candidate will be responsible and held accountable for creating net new sales opportunities through self-generation and by utilizing the existing Snap Raise lead generation tools and process. 

A successful candidate is self-motivated, dependable, well-organized, and adaptable with strong written and verbal communication skills and the ability to balance multiple projects. A “can-do” attitude is required, and the individual must thrive in a fast-paced, energetic work environment. Applicant must be comfortable and confident working in a remote setting and ability to think quickly under pressure.  

This is a full-time, hourly position. We are open to any location in the continental United States and are flexible in the set work hours for this role.  There is growth opportunity within our company, and this is a great starting point for a recent graduate! 

 

Lead Generation Specialist Responsibilities: 

  • A track record of consistent achievement in generating qualified opportunities 

  • Collaboratively work with the Sales Team to develop lead generation strategies to define focus areas and locate prospective customers 

  • Effectively communicate with Sales Leadership on status of lead generation projects and work collaboratively through obstacles 

  • Keep informed of education and club sports seasonality and proactively strategize with Sales Leadership on lead generation focus areas. 

  • Consistently use HubSpot and other applications to document lead information 

  • Other sales projects as defined by the VP of Inside Sales and Operations and/or VP of Outside Sales 

  

What we are looking for in a Lead Generation Specialist: 

  • Bachelor’s Degree Preferred 

  • 1+ years in a Sales Support or similar role 

  • Ability to pivot focus to various projects as business dictates 

  • Possess strong organizational and time management skills, driving tasks to completion and adhering to strict deadlines and metrics. 

  • Ability to work independently, identify requirements, and build successful plans to generate leads 

  • Strong ability to work cross functionally with other departments 

  • Comfortable utilizing multiple software tools to generate leads 

  • Able to recognize and attend to important details with accuracy and efficiency 

  • Experience working with HubSpot or alternative CRM preferred 

 

About Snap Raise:  

We are an organization built on the fundamentals and principles largely learned early in life through the sports and activities we participated in while attending school. We now utilize those skills and tools to give back to Coaches and Group Leaders who are focused on helping the next generation through athletics and extracurricular activities.  

 

Snap Raise is proud to offer the following benefits:  

  • Medical, Dental, Vision   

  • 401K with a 4% match from the company   

  • 12 paid holidays  

  • Flex Birthday day off  

  • Monthly Wellness Classes (virtually!)  

 

PM20 

 

 

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Snap! Raise is hiring a Remote Strategic Account Executive

Snap Raise is looking for a stellar Strategic Account Executive to join our Inside Sales team. The Strategic Account Executive builds business and relationships within territories that are vacant to gauge the territories readiness to place a representative in the market. Additionally, this role will work on company or channel specific initiatives as needed. The ideal candidate will be curious by nature, a relentless hunter, and possess a consistent track record of sales over-achievement. This role should utilize solution-selling and value-selling techniques to effectively guide the sales process to close and be comfortable selling to key decision makers at all levels. 

A successful candidate is self-motivated, dependable, well-organized, and adaptable with strong written and verbal communication skills and the ability to balance multiple projects and priorities. A “can-do” attitude is required, and the individual must thrive in a fast-paced, energetic work environment. The applicant must be comfortable and confident working in a remote setting and ability to think quickly under pressure.  

This role has the ability to make a tremendous impact on the future growth of our business. We pride ourselves in being trusted by our communities to help further the programs of those they serve. Snap! Raise is an organization built on the fundamentals and principles largely learned early in life through the sports and activities we participated in while attending school. We now utilize those skills and tools in an effort to give back to coaches and group leaders who are focused on helping the next generation through athletics and extracurricular activities. 

This is a full-time, remote position. 

Strategic Account Executive Responsibilities: 

  • Be a driving force in the success of the company’s goals and objectives through achieving and exceeding individual sales quotas 

  • Qualify sales opportunities based on Snap Raise sales methodology and metrics, to include customer fit and success criteria 

  • Identify, cultivate and close on net-new business as well as manage existing relationships to ensure customer renewals and retention 

  • Effectively qualify leads and perform needs assessment, engaging internal resources as required 

  • Work with assigned Account Manager to pass off all deals upon confirmation of sale 

  • Inform Regional Development Manager of successes and obstacles within territories covered and provide timely status updates 

  • Consistently seek new business opportunities by presenting, recommending, and upselling new Snap Raise products, services, and partner solutions 

  • Utilize CRM solutions to provide accurate sales activity tracking, status updates, and up-to-date contact information 

  • Resolve client issues in a timely and thorough manner 

  • Work collaboratively with key internal partners on company initiatives 

  • Assist in the development, refinement, and documentation of internal sales processes and sales tools 

 

About Snap Raise:  

We are an organization built on the fundamentals and principles largely learned early in life through the sports and activities we participated in while attending school. We now utilize those skills and tools to give back to Coaches and Group Leaders who are focused on helping the next generation through athletics and extracurricular activities.  

 

Snap Raise is proud to offer the following benefits:  

  • Medical, Dental, Vision   

  • 401K with a 4% match from the company   

  • 12 paid holidays  

  • Flex Birthday day off  

  • Monthly Wellness Classes (virtually!)  

 

PM20 

 

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Snap! Raise is hiring a Remote Sales Enablement Design Specialist

Sales Enablement Design Specialist Responsibilities:  

  • Execute enablement materials – Develop marketing materials promoting awareness of company solutions to customer business problems across all revenue channels.  

  • Facilitate communications – Work to develop branded messages from a sales standpoint.   

  • Work with Sales Leadership and Enablement teams to put content into on-brand collateral, including but not limited to:  

    • One sheets  

    • Features & Benefits / Value Props  

    • Demo decks   

    • Customer facing materials that reps can use to close deals  

  • Create and measure the effectiveness of copy for email and text communication:  

  • Email sequences – rep use  

  • Email content to nurture contacts  

 

Sales Enablement Design Specialist Qualifications:  

  • Bachelor’s degree in Business or Marketing 

  • Must have 2+ years of experience creating marketing material and digital content.  

  • Sales enablement experience  

  • Proven ability to balance big-picture thinking with daily details and deliverables 

  • Exceptional time management skills 

  • Excellent verbal, written, and interpersonal communication skills  

  • Experience with trello or other intake systems is a plus  

 

About Snap Raise:  

We are an organization built on the fundamentals and principles largely learned early in life through the sports and activities we participated in while attending school. We now utilize those skills and tools to give back to Coaches and Group Leaders who are focused on helping the next generation through athletics and extracurricular activities.  

Snap Raise is proud to offer the following benefits:  

  • Medical, Dental, Vision   

  • 401K with a 4% match from the company   

  • 12 paid holidays  

  • Flex Birthday day off  

  • Monthly Wellness Classes (virtually!)  

 

PM20

 

See more jobs at Snap! Raise

Apply for this job

Snap! Raise is hiring a Remote Sales Enablement Program Specialist

Sales Enablement Program Specialist Overview:  

The Channel Training and Sales Enablement Specialist will be responsible for ensuring all members of the sales and services organizations are well-equipped with the product knowledge, differentiators, incentives and processes necessary to effectively sell or refer Snap’s current and future solution offerings.   
  
This role will help design and deliver channel training curriculum that will be delivered in workshop settings and on-demand, virtual training.  

 

Sales Enablement Program Specialist Responsibilities:  

  • Design, develop, and maintain course materials across various delivery channels including virtual, in person, and online learning. Course materials include: instructional design, presentation content, hands-on exercises, and clinics.  

  • Collaborate with members of the training team, sales leadership, and product marketing to prioritize enablement content, as well as gather feedback and work with subject-matter experts on all aspects of course design and development.  

  • Create, develop, manage, and lead the successful execution of cross-channel enablement programs  

  • Work with sales leadership to understand knowledge gaps in our channel content (battle cards, knowledge-based articles, etc.) and work to close any sales facing content gaps.  

  • Deliver courses as needed or requested from regional sales leadership  

  • Record and edit video content created by both you and others on the enablement team  

  • Ongoing Learning and Development: Define, plan, and execute continuing education programs that drive sales productivity for a variety of sales roles. This will be in conjunction with sales leaders to focus on sales and industry specific needs.  

  • Create demonstrations, presentations, and other sales collateral as needed  

  • Developing, deploying, and managing a Sales Certification program  

  

Sales Enablement Program Specialist Qualifications:  

  • Create compelling courseware, including written materials, presentation content, hands-on exercises, and knowledge assessments  

  • Understand technologies quickly and independently as needed to develop appropriate sales enablement content  

  • Work collaboratively with all members of the field enablement team  

  • Manage time effectively, to complete tasks on a deadline, and to effectively communicate project status and risks as timelines evolve  

  • Ability to work as part of a remote, distributed team  

  • Extensive Knowledge of curriculum design methodologies  

 

About Snap Raise:  

We are an organization built on the fundamentals and principles largely learned early in life through the sports and activities we participated in while attending school. We now utilize those skills and tools to give back to Coaches and Group Leaders who are focused on helping the next generation through athletics and extracurricular activities.  

Snap Raise is proud to offer the following benefits:  

  • Medical, Dental, Vision   

  • 401K with a 4% match from the company   

  • 12 paid holidays  

  • Flex Birthday day off  

  • Monthly Wellness Classes (virtually!)  

 

PM20

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Snap! Raise is hiring a Remote Senior Product Manager

Who you are: 

To qualify for this role, you have extensive experience building scalable and performant web applications with progressive experience as a leader. You have designed, built and maintained high volume, mobile first, consumer facing web applications. You have agile experience, participating in the Agile ceremonies and delivering User Stories. Ideally, you have been involved in re-architecture initiatives as well as building new products from scratch. 

 

What you will do as a Senior Product Manager: 

  • Own and drive the vision of our product roadmap within the Core Product organization, balancing short and long-term goals and balance new business features with reducing technical debt and bug fixing. 

  • Dig into data and solve complex challenges in the user journey, remaining customer-centric in spirit and in execution in all aspects of your work 

  • Evangelize A/B testing and the impact that it can have on our business. 

  • Have strong communication skills to clearly describe strategy and drill into tactics. 

  • Run meetings with technology and design teams such as daily stand-ups, sprint planning, and backlog estimating. 

  • Lead by example. Roll up your sleeves to ensure projects stay on schedule and meet our high standards of quality. 

  • Manage bottlenecks, provide escalation management, anticipate and make trade-offs, 

  • Articulate product requirements to developers and assist with the management of the development process. 

  • Find the best path forward for the business when confronted with competing requirements and priorities. 

  • Take input and drive action from a diverse group of talented team members across functions. 

  • Maniacal focus on “the details,” follow-up, process, audit, etc. 

  • Develop and track success metrics, ensuring the team is clear on their objectives every step of the way. 

  • Work across functional teams to highlight and mitigate dependencies. 

  • Measure impact and fine-tune strategies on our product/feature roadmap. 

  • Develop and write compelling narratives regarding feature ideas for presentation to senior management. 

  • Conduct and/or utilize market research, competitive analysis, work with clients and internal stakeholders to help define new opportunities. 

  

Senior Product Manager Preferred Experience, Knowledge, Skills, and Abilities: 

  • 5+ years professional product management experience working on digital products. 

  • Excellent communication skills and keen attention to detail. 

  • Demonstrate contributions to a successful project or product previously. 

  • Experience working directly with stakeholders, engineering & design/UX teams 

  • Ability to breakdown big ideas to drive incremental value and create roadmaps to long term success 

  • Experience working in an agile environment (e.g. user stories, iterative development, scrum teams, sprints, personas) 

  • Experience with software development and documentation tools such as Confluence, JIRA and standard measurement platforms such as Google Analytics. 

  • Fundamental understanding of developing mobile applications. 

  • Strong user experience and technical sensibilities. 

  • Self-starter sensibilities and an enthusiasm for collaboration. 

  • Not afraid to challenge the status quo 

  • Actively seek data to drive sound decision making 

  • Ability to roll up sleeves in a startup environment. 

  • Experience with e-commerce websites a plus 

  • Experience with subscriptions and/or digital services business 

  

Education Requirements:

  • Bachelor’s degree required. 

 

About Snap Raise:    

We are an organization built on the fundamentals and principles largely learned early in life through the sports and activities we participated in while attending school. We now utilize those skills and tools to give back to Coaches and Group Leaders who are focused on helping the next generation through athletics and extracurricular activities.    

 

Compensation: 

  • The position is a salaried, exempt position.   

 

Snap Raise is proud to offer the following benefits:     

  • Medical, Dental, Vision     

  • 401K with a 4% match from the company     

  • 12 paid holidays    

  • Flex Birthday day off    

  • Monthly Wellness Classes (virtually!)    

 

 

PM20  

  

 

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Snap! Raise is hiring a Remote Senior Software Engineer - NodeJS

Our Team: 

  • We prioritize action through transparency, and expediency - we focus on outcome over process 

  • We support and help one another to achieve our goals - we love pair programming 

  • We acknowledge that innovation can come from anyone - we value curiosity, creativity, courage, and playfulness 

  • Our motivation stems from having clarity of work and autonomy. 

  • We are a very mission driven company and truly believe that we need to champion the champions to help the next generation 

  • Constructive feedback, giving kudos for work well done, and encouraging one another helps us grow 

  • We are domain driven, domain focused, and domain structured 

  • We take ownership in the full lifecycle of our work: discovery, development, quality control, release, and post launch maintenance 

  • Continuous Delivery allows us to move fast; Cool down sprints allow us to breathe 

 

Primary Stack Focus: 

  • Services built using NodeJS, Redis, PostgreSQL, AWS, Docker

 

Opportunities to work with other stacks across the company:

  • TypeScript, Vue, Ruby on Rails, Python (Flask), AWS, Apache Kafka, PHP Magento, Wordpress, Docker

 

Senior Software Engineer - NodeJS Role:  

We are looking for someone who can help us take our products to the next level. As a Backend Software Engineer, you will be working on developing solutions for our supporting systems such as SSO and Universal Login. Our goal is to build our system through a series of APIs to support autonomous frontends. 

At times this role will require you to work closely with other domains to help them integrate the solutions you build. The primary stack will focus is on NodeJS and optionally TypeScript. If interested, there is an opportunity to work on monolith systems built using Ruby on Rails, Python, etc. The extent of that work would be helping integrate the services you build. 

 

Senior Software Engineer - NodeJS Responsibilities: 

  • Work closely with a dynamic group of people in various time zones 

  • Build, test, and maintain across the full cycle within a domain 

  • Develop services and APIs used by distributed systems 

  • Own development, quality, and maintenance of each service 

  • Own security and monitoring on everything developed 

  • Consider user experience in all aspects of development 

  • Help build and support systems such as SSO, Centralized Logging,

  • Opportunity to use Kafka (as an event system and CDC broker)

 

Senior Software Engineer - NodeJS Qualifications: 

  • 7+ years of JavaScript development 

  • 5+ years working professionally with NodeJS 

  • 2+ years working with other languages besides JavaScript 

  • Demonstrated knowledge of how distributed and monolithic architectures work 

  • Clear understanding of event driven systems 

  • SOLID grasp of programming paradigms and patterns 

  • Nice to have experience (with one or more): TypeScript, SOA and Microservice architecture, AWS, Kafka, Docker, Ruby on Rails, Flutter, Python

 

About You: 

  • You love what you do 

  • You're passionate about working together to achieve great things 

  • You're comfortable with change 

 

About Snap Raise: 

We’re creating a new system that helps teams get the resources they need to build the next generation of leaders. There are a hundred ways you can join us in creating a better tomorrow: donate to a program. Buy a T-shirt. Become part of our team. Whatever it is, it will be the most important, meaningful thing you can do, because you’ll be making a difference in the life of a kid. Kids need coaches. Kids need to play. And every kid needs a champion.

 

Snap Raise is proud to offer the following benefits:   

  • Medical, Dental, Vision    

  • 401K with a 4% match from the company    

  • 12 paid holidays

  • Unlimited Vacation

  • Flex Birthday day off   

  • Monthly Wellness Classes (virtually!)

 

Note: 

  • Open to remote for senior level candidates (No C2C)
  • Pay is dependent on experience
  • Range for this role is between $100k - $150k

PM20

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Snap! Raise is hiring a Remote Recruiter

We are looking for an experienced and highly motivated Recruiter to join our team! As a Recruiter at Snap Raise, you will be responsible for finding, sourcing, attracting, and hiring talent with the goal to fulfill the company's hiring needs.   

Recruiter Responsibilities: 

  • Develop a sustainable recruiting strategy based on company goals and needs 

  • Source passive candidates 

  • Search resume databases for the best fit candidates 

  • Communicate daily with Hiring Managers and various departments across the company  

  • Write and proofread job descriptions 

  • Build talent networks to find qualified active and passive candidates 

  • Use a multi-channel approach to recruit 

  • Evaluate which sources bring the best candidates 

  • Implement employer branding strategy to attract high-quality applicants 

  • Review applicants to evaluate if they meet the position requirements 

  • Interview candidates following company's rules and regulations 

  • Prepare a report on a weekly basis for the tasks completed or in progress 

Recruiter Requirements: 

  • 4 years of experience as Recruiter or similar role 

  • Technical recruiting experience a plus  

  • Ability and willingness to learn about the position requirements  

  • Passionate about the candidate experience  

  • Ability to scan large volumes of resumes 

  • Understanding and familiarity with ATS – Prior use of JazzHR a plus 

  • Understanding of basic employer branding strategies 

  • Problem solver, not a problem dodger 

  • Good time-management skills 

  • Great interpersonal and communication skills 

About Snap Raise:   

We are an organization built on the fundamentals and principles largely learned early in life through the sports and activities we participated in while attending school. We now utilize those skills and tools to give back to Coaches and Group Leaders who are focused on helping the next generation through athletics and extracurricular activities.   

Snap Raise is proud to offer the following benefits:    

  • Medical, Dental, Vision    

  • 401K with a 4% match from the company    

  • 12 paid holidays   

  • Flex Birthday day off   

  • Monthly Wellness Classes (virtually!)   

PM20 

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Snap! Raise is hiring a Remote Software Engineering Manager

Our Team: 

  • We prioritize action through transparency, and expediency - we are lean and put focus on outcome over process (process exists, we just don't do things for the sake of it) 

  • We support and help one another to achieve our goals - we love pair programming 

  • We acknowledge that innovation can come from anyone - we value curiosity, creativity, courage, and playfulness 

  • Our motivation stems from having clarity of work and autonomy 

  • We are a very mission driven company and believe that we need to champion the champions to help the next generation 

  • Constructive feedback, giving kudos for work well done, and encouraging one another helps us grow 

  • We are domain driven, domain focused, and domain structured 

  • We take ownership in the full lifecycle of our work: discovery, development, quality control, release, and post launch maintenance 

  • Continuous Delivery allows us to move fast; Cool down sprints allow us to breathe 

 

Primary Stack Focus: 

  • AWS, Docker, NodeJS, TypeScript, Redis, PostgreSQL, Kafka, Vue, Web Components 

 

Software Engineering Manager Role: 

We are looking for someone to help drive our infrastructure projects, and help grow the teams. This role necessitates a technical leader who can help the teams deliver quality through clarifying goals, coaching, technical support, and hands-on work. Some people management, generating metrics, and admin work will be required. 

 

Software Engineering Manager Responsibilities: 

  • Work with the infrastructure team to build out and maintain our distributed architecture on AWS 

  • Help build and support systems such as SSO, Unified UI, Centralized Logging, Kafka (as an event system and CDC broker) 

  • Make sure quality, security, and monitoring is part of everything we do 

  • Help hire top quality talent 

  • Manage projects and deadlines 

  • Work closely with the teams to make sure they have all that they need to be successful 

 

Software Engineering Manager Qualifications: 

  • 2+ years technical management experience 

  • 5+ years individual contributor experience or more across the full stack 

  • Clear understanding of distributed system architectures 

  • Experience in full cycle development - from conception to ownership in production 

  • Experience with various monitoring tools and how to use the data to make improvements 

  • Continuous Delivery experience and deployment techniques such as blue/green releases, canary releases, etc 

  • Expert knowledge of Git, and Git best practices 

  • Any experience with PCI and SOC compliance is a plus 

 

About You: 

  • You love what you do 

  • You're passionate about helping others and empowering them to do their best 

  • You're comfortable with change and ambiguity 

 

About Snap Raise: 

We’re creating a new system that helps teams get the resources they need to build the next generation of leaders. There are a hundred ways you can join us in creating a better tomorrow: donate to a program. Buy a T-shirt. Become part of our team. Whatever it is, it will be the most important, meaningful thing you can do, because you’ll be making a difference in the life of a kid. Kids need coaches. Kids need to play. And every kid needs a champion. 

 

Snap Raise is proud to offer the following benefits:   

  • Medical, Dental, Vision    

  • 401K with a 4% match from the company    

  • 12 paid holidays   

  • Flex Birthday day off   

  • Monthly Wellness Classes (virtually!)   

 

Notes: 

  • Open to remote (No C2C)
  • Pay is dependent on experience

 

PM20

 

See more jobs at Snap! Raise

Apply for this job