I confirm that I work for Spear Education and that I have been given the task by its management to manage this profile.
I will keep all information up to date and agree to receive notifications related to job posts, discussions, and any other content related to the company.

Cancel 

Company Name:
Company Url:
Short Pitch:
Description:
Headquarter Location:
Tags:


Job Url:

Spear Education


Spear drives dental practice growth by advancing our clients clinical skills, improving their practice management capabilities and enhancing the patient experience by leveraging both our deep dental expertise and our technology forward solutions. We offer holistic solutions which include a full learning management system, a practice consulting service supported by a robust analytics platform and industry experts, and patient engagement tools that complement the normal workflows within a dental practice.

Spear Education is hiring a Remote Director of Consulting Management - Remote Eligible

Company Description

At Spear, our mission is to help dentists and their teams pursue and achieve “Great Dentistry.” Spear drives dental practice growth by advancing our clients clinical skills, improving their practice management capabilities and enhancing the patient experience by leveraging both our deep dental expertise and our technology forward solutions. We offer holistic solutions that include a full learning management system, a practice consulting service supported by a robust analytics platform and industry experts, and patient engagement tools that complement the normal workflows within a dental practice. In addition, we deliver live, collaborative education led by the brightest clinical and business minds in dentistry through virtual seminars and events, as well as through hands on learning opportunities at our state-of-the-art campus in scenic North Scottsdale. 

Job Description

Under the direction of the Vice President of Practice Growth the Director, Consulting Management is responsible for the people leadership, operations, and growth of Spear Practice Solutions. This role is focused on driving tight, consistent and innovative process and managing and developing an industry-leading team in a high-performance culture.  You will lead skilled Consultants and Consulting Managers to achieve all metrics, a passion for leading people and developing team members is a must.  You will also manage the execution of Spear's Practice Growth customer journey with the goal of exceeding budget for new members, retention and recurring revenue.   A gift for driving people and process is critical to success. You will maintain a high degree of focus on client outcomes so that each client is individually monitored and managed to achieve success throughout Spear’s entire ecosystem of products and services.  A successful candidate has a talent for understanding customer needs and connecting them to organizational solutions.  

Essential Functions 

  • Actively lead, coach and manage day-to-day operations of the consulting management team, providing strategic and tactical leadership that ensures consistency and value. 
  • Create consistent process and cadence that uses data, metrics, feedback, and other insight to provide suggestions to help make improvement to Consultant Framework 
  • Develop a consistent consultant operating model that improves consistency around client engagement and Consultant effectiveness. 
  • Build and maintain performance management tools and operating model that evaluates Consulting Manager and Consultant performance and KPI accomplishment.  
  • Ensure consistency of approach and quality in consulting delivery across individual consultants. 
  • Lead Consulting recruitment, selection, onboarding, and retention activities. 
  • Ensure the team has effective knowledge systems, administrative tools, talent management and development processes and other procedures. 
  • Provide constructive feedback, facilitate team member growth and development, and support professional/personal goals  
  • Utilize NPS, Customer Health and user engagement metrics from sales, to on-boarding and membership engagement to make process and tactical improvements 
  • Ensure clients are successfully oriented to the suite of products, tools and services offered within Spear Practice Solutions 
  • Establish data driven Quality Assurance protocols to hold Consulting Managers accountable for POD performance 
  • Consistently utilize Client Profile system to assign clients to consultants and/or assess client trends 

Qualifications

  • 7+ years of consulting leadership experience in a human capital-forward industry 
  • Bachelor’s Degree required, MBA preferred 
  • Experience in a patient care industry preferred 
  • Proven experience managing to metrics 
  • Strong people management abilities 
  • Strong analytic skills and ability to work with qualitative and quantitative data 

Additional Information

What Spear Offers

  • Beautiful Facility
  • Company Sponsored Events (Think costume contests, holiday parties and 5k’s!)
  • The Most Amazing Coworkers Around
  • Spear Cares
  • Final 30 (A great way to wrap up a productive week!)
  • Great work/life balance
  • Regular Town Halls and CEO Lunches
  • Career Development Pathways
  • Flexible Time Off plus Spear Holidays
  • And much more!

Spear Education deeply values diversity and what it brings to our communities and our organization. 

Everyone is welcomed here, regardless of how you look, your physical abilities, where you come from, when you were born, what you believe in, how you identify, who you love, how you think, and whether or not you have served.

We seek to create a culture where each person feels heard, supported and engaged in a positive, empathetic way. 

We are allies in, and advocates for, our shared humanity.

All your information will be kept confidential according to EEO guidelines.

See more jobs at Spear Education

Apply for this job

Spear Education is hiring a Remote Project Coordinator - Remote Eligible

Company Description

At Spear, our mission is to help dentists and their teams pursue and achieve “Great Dentistry.” Spear drives dental practice growth by advancing our clients clinical skills, improving their practice management capabilities and enhancing the patient experience by leveraging both our deep dental expertise and our technology forward solutions. We offer holistic solutions that include a full learning management system, a practice consulting service supported by a robust analytics platform and industry experts, and patient engagement tools that complement the normal workflows within a dental practice. In addition, we deliver live, collaborative education led by the brightest clinical and business minds in dentistry through virtual seminars and events, as well as through hands on learning opportunities at our state-of-the-art campus in scenic North Scottsdale. 

Job Description

The Project Coordinator will manage the lifecycle of Spear live virtual events. You will oversee the logistics of the live virtual events for the education side of the business, ensuring all milestones are met and content is delivered 100% according to project plans and requirements. 

Role Snapshot

  • Collaborate with Sr. Project Manager to build project plans for virtual events
  • Work with Director of Faculty to set dates/times for virtual events and project manage the creation of those events in the system
  • Coordinate with the virtual events team to ensure event set up
  • Ensure content by contributors is completed according to project plan
  • Support the execution needs for digital advisory board meetings, including setup, planning, attendance tracking, and summary documentation for distribution 
  • Coordinate with business units to ensure pre/post data such as break out groups is accurate 

Qualifications

  • Demonstrate flexibility to adapt and pivot as needed
  • Self-motivated problem solver and curious learner
  • Demonstrated excellence in attention to detail and time management
  • Adept at organizing, planning, and prioritizing end to end details across overlapping projects 

Additional Information

What Spear Offers:

  • Beautiful Facility
  • Company Sponsored Events (Think costume contests, holiday parties and 5k’s!)
  • The Most Amazing Coworkers Around
  • Spear Cares
  • Final 30 (A great way to wrap up a productive week!)
  • Great work/life balance
  • Regular Townhalls and CEO Lunches
  • Career Development Pathways
  • 3 Weeks of Paid Time Off plus Spear Holidays
  • And much more!

Spear Education deeply values diversity and what it brings to our communities and our organization. 

Everyone is welcomed here, regardless of how you look, your physical abilities, where you come from, when you were born, what you believe in, how you identify, who you love, how you think, and whether or not you have served.

We seek to create a culture where each person feels heard, supported and engaged in a positive, empathetic way. 

We are allies in, and advocates for, our shared humanity.

 

All your information will be kept confidential according to EEO guidelines.

See more jobs at Spear Education

Apply for this job

Spear Education is hiring a Remote New Business Sales Advisor - Remote Eligible

Company Description

At Spear, our mission is to help dentists and their teams pursue and achieve “Great Dentistry.” Spear drives dental practice growth by advancing our clients clinical skills, improving their practice management capabilities and enhancing the patient experience by leveraging both our deep dental expertise and our technology forward solutions. We offer holistic solutions that include a full learning management system, a practice consulting service supported by a robust analytics platform and industry experts, and patient engagement tools that complement the normal workflows within a dental practice. In addition, we deliver live, collaborative education led by the brightest clinical and business minds in dentistry through virtual seminars and events, as well as through hands on learning opportunities at our state-of-the-art campus in scenic North Scottsdale. 

Job Description

The New Business Sales Advisor is responsible for driving new sales, new member acquisition and improving brand loyalty. 

Role Summary:

  • Effectively manage the customer life-cycle and journey with Spear from initial inquiry to sale and effective transition to customer success
  • Achieve the minimum required non email communications weekly with prospect pipeline
  • Successfully manage personal outreach strategy ensuring all prospects within pipeline are engaged with on a monthly basis.
  • Leverage CRM to effectively manage prospect pipeline through opportunities and set follow up cadence 
  • Ensure all new Sales Qualified Lead (SQL) submissions are responded to within 10 minutes or less from initial assignment of rep
  • Utilize published metrics to find efficiencies, measure effectiveness and identify solutions to challenges
  • Achieve 99% accuracy on opportunity creation of all leads from Marketing sources.
  • Achieve average unit price goals.
  • Effectively identify, pursue and show value to existing members.
  • Ensure client satisfaction with sales process & positive interactions with representative throughout the process

Qualifications

  • Bachelor’s or Associates degree preferred but equivalent skills and previous work experience of equivalent levels would also be acceptable.
  • 3 or more years of sales experience in a similar position at a company of a comparable size and complexity as Spear Education
  • Proven foundation and experience in value based selling techniques
  • Strong history of sales experience in a similar telephone sales role
  • Proven ability to convert leads to opportunities to closed-won
  • Proficiency in CRM (Netsuite preferred), Excel, Word, and Powerpoint
  • Familiarity with NetSuite or Meeting Room Manager preferred
  • Track record of meeting quarterly and annual targets
  • Strong phone skills are essential (85% of role is phone based)

Additional Information

What Spear Offers

  • Beautiful Facility
  • Company Sponsored Events (Think costume contests, holiday parties and 5k’s!)
  • 24 Hour Onsite Gym
  • The Most Amazing Coworkers Around
  • Spear Cares
  • Final 30 (A great way to wrap up a productive week!)
  • Great work/life balance
  • Regular Town Halls and CEO Lunches
  • Career Development Pathways
  • Flexible Time Off plus Spear Holidays
  • And much more!

Spear Education deeply values diversity and what it brings to our communities and our organization. 

Everyone is welcomed here, regardless of how you look, your physical abilities, where you come from, when you were born, what you believe in, how you identify, who you love, how you think, and whether or not you have served.

We seek to create a culture where each person feels heard, supported and engaged in a positive, empathetic way. 

We are allies in, and advocates for, our shared humanity.

All your information will be kept confidential according to EEO guidelines.

See more jobs at Spear Education

Apply for this job

Spear Education is hiring a Remote Data Entry Specialist - Remote Eligible

Company Description

At Spear, our mission is to help dentists and their teams pursue and achieve “Great Dentistry.” Spear drives dental practice growth by advancing our clients clinical skills, improving their practice management capabilities and enhancing the patient experience by leveraging both our deep dental expertise and our technology forward solutions. We offer holistic solutions that include a full learning management system, a practice consulting service supported by a robust analytics platform and industry experts, and patient engagement tools that complement the normal workflows within a dental practice. In addition, we deliver live, collaborative education led by the brightest clinical and business minds in dentistry through virtual seminars and events, as well as through hands on learning opportunities at our state-of-the-art campus in scenic North Scottsdale. 

Job Description

The Renewal Operations Specialist will provide highly organized, efficient support to the Customer Success teams as clients move through their Spear journey. You will own the renewal process while working closely with Customer Success Managers. With a strong attention to detail and desire to provide world-class service, this role will have a big impact within the team!

Responsibilities:

  • Manage Renewal Process and Order Entry with high accuracy and attention to detail
  • Clearly communicate with the Customer Success Managers (CSMs) to understand which customers are ready for renewal processing
  • Actively engage with the assigned CSMs to identify unique customer requirements and uncover roadblocks to ensure on-time or early renewals
  • Clearly communicate any at-risk accounts and know when to escalate appropriately
  • Manage the various touchpoints required to properly complete the renewal process
  • Handle all follow-up communication/tasks that arise in the renewal process
  • Be aware of and master pricing and process changes, fully understanding the renewal process for every product
  • Become a subject matter expert in systems such as Netsuite, Strikedeck, Hubspot, RingCentral, etc and execute at a high level within each
  • Handle all order entry for campus workshops, Master and SPS workshops and seminar requests

Qualifications

Qualifications:

  • 2+ years’ experience in a data entry or administrative role within an organization of similar size and scope as Spear
  • Experience with NetSuite, Strikedeck, Jira a plus
  • High level of comfort working with technology

Additional Information

What Spear Offers:

  • Beautiful Facility
  • Company Sponsored Events (Think costume contests, holiday parties and 5k’s!)
  • The Most Amazing Coworkers Around
  • Spear Cares
  • Final 30 (A great way to wrap up a productive week!)
  • Great work/life balance
  • Regular Townhalls and CEO Lunches
  • Career Development Pathways
  • 3 Weeks of Paid Time Off plus Spear Holidays
  • And much more!

Spear Education deeply values diversity and what it brings to our communities and our organization. 

Everyone is welcomed here, regardless of how you look, your physical abilities, where you come from, when you were born, what you believe in, how you identify, who you love, how you think, and whether or not you have served.

We seek to create a culture where each person feels heard, supported and engaged in a positive, empathetic way. 

We are allies in, and advocates for, our shared humanity.

 

All your information will be kept confidential according to EEO guidelines.

See more jobs at Spear Education

Apply for this job

Spear Education is hiring a Remote Product Marketing Manager - Remote Eligible

Company Description

At Spear, our mission is to help dentists and their teams pursue and achieve “Great Dentistry.” Spear drives dental practice growth by advancing our clients clinical skills, improving their practice management capabilities and enhancing the patient experience by leveraging both our deep dental expertise and our technology forward solutions. We offer holistic solutions that include a full learning management system, a practice consulting service supported by a robust analytics platform and industry experts, and patient engagement tools that complement the normal workflows within a dental practice. In addition, we deliver live, collaborative education led by the brightest clinical and business minds in dentistry through virtual seminars and events, as well as through hands on learning opportunities at our state-of-the-art campus in scenic North Scottsdale. 

Job Description

We are seeking a Product Marketing Manager to execute on the Spear marketing vision and develop engaging marketing campaigns that accelerate customer awareness, perception, and discovery of new products and features. You will be the subject matter expert for your products and solutions.

The ideal candidate is a strong product marketer, brand marketer, and project manager, who is customer obsessed, data-driven, detail-oriented, and thrives in a fast-paced environment. In this role, you will think strategically and creatively to lead the product marketing vision for your programs, including defining the customer experience, create the go-to-market strategy, and working cross-functionally to ensure you build and execute on successful product lifecycle programs that resonate with customers. You enjoy working at both the strategic and tactical level and have a strong understanding of all aspects of the marketing funnel.

What you'll do

  • Identifies a go-to-market strategy for the product
  • Conducts competitor analysis & market research
  • Shapes communication & product positioning 
  • Identifies the product features to spotlight and empowers the sales team with clear value propositions
  • Selects the appropriate pricing strategy for the product
  • Provides guidance throughout the lifecycle of the product, ranging from minimum viable products to fully mature products
  • Analyze and understand customer needs to create strategies including differentiated positioning, value-based messaging, market requirements, customer evidence, sales play, and thought leadership content
  • Evaluate end-to-end customer experience across multiple channels and customer touchpoints and consumer journey stage
  • Gather key insights from customers, sales team, customer success, marketing teams, and industry experts to shape product development and drive go-to-market execution
  • Develop clear, compelling solution value propositions based on pain points and business objectives that resonate with customers and prospects
  • Lead product marketing roadmap decisions and prioritization for the programs you own
  • Partner with product management to understand product roadmap and provide customer feedback around product direction

Qualifications

  • 5+ years of experience developing and executing on marketing programs and campaigns in a SaaS environment (subscription products strongly preferred).
  • Highly conversant in data
  • Highly organized, with experience of working on multiple projects simultaneously in a fast-paced multifaceted environment

Additional Information

What Spear Offers:

  • Beautiful Facility
  • Company Sponsored Events (Think costume contests, holiday parties and 5k’s!)
  • The Most Amazing Coworkers Around
  • Spear Cares
  • Final 30 (A great way to wrap up a productive week!)
  • Great work/life balance
  • Regular Townhalls and CEO Lunches
  • Career Development Pathways
  • 3 Weeks of Paid Time Off plus Spear Holidays
  • And much more!

Spear Education deeply values diversity and what it brings to our communities and our organization. 

Everyone is welcomed here, regardless of how you look, your physical abilities, where you come from, when you were born, what you believe in, how you identify, who you love, how you think, and whether or not you have served.

We seek to create a culture where each person feels heard, supported and engaged in a positive, empathetic way. 

We are allies in, and advocates for, our shared humanity.

 

All your information will be kept confidential according to EEO guidelines.

See more jobs at Spear Education

Apply for this job

Spear Education is hiring a Remote Vice President of Marketing - Remote Eligible

Company Description

At Spear, our mission is to help dentists and their teams pursue and achieve “Great Dentistry.” Spear drives dental practice growth by advancing our clients clinical skills, improving their practice management capabilities and enhancing the patient experience by leveraging both our deep dental expertise and our technology forward solutions. We offer holistic solutions that include a full learning management system, a practice consulting service supported by a robust analytics platform and industry experts, and patient engagement tools that complement the normal workflows within a dental practice. In addition, we deliver live, collaborative education led by the brightest clinical and business minds in dentistry through virtual seminars and events, as well as through hands on learning opportunities at our state-of-the-art campus in scenic North Scottsdale. 

Job Description

We are looking for a Vice President of Marketing to lead the go-big marketing strategy for Spear.  The right person will lead the marketing vision, oversee the long-term marketing strategy, and develop engaging marketing campaigns that accelerate customer awareness, perception, and discovery of new products and features to drive growth and increase sales. You will provide strategic leadership through management of Customer Acquisition, Marketing, Customer Relationship, Product Management, Analytics, and Business Performance Management.  You will lead all marketing teams, from our product marketers to our creatives.

In this role, you will need to think strategically to lead the marketing vision for the organization and work cross-functionally to ensure your team builds and executes successful marketing campaigns that resonate with customers and align with organization objectives. You will make and drive data-driven decisions and establish effective frameworks, metrics, and strategies to inform the company's approach.


In this mission critical role, you will provide a strategic vision for our brand and ensure robust, integrated, and flawless execution of our mission - to help dentists and their teams pursue and achieve “Great Dentistry”.

What You’ll Do

  • Develop a comprehensive marketing strategy and execute the marketing plan, while effectively managing brand to ensure the internal and external brand is aligned with the organization’s strategic vision and objectives
  • Own, create and execute the strategic marketing plan to drive demand for new customer acquisition, upgrades and customer retention for all product lines 
  • Identify, prioritize, and properly resource key initiatives to increase customer loyalty, satisfaction, and business revenue
  • Own the strategic development of go-to-market plans and execution for all product lines
  • Ensure the delivery of market research, business intelligence, consumer insights, and reporting required to guide executive-level decision-making
  • Utilize relevant data to create marketing dashboards to drive metric based strategic marketing decisions
  • Conduct thorough analysis on marketing ROI and successfully develop cost effective solutions
  • Create internal synergies to expand brand exposure and leverage relationships with internal and external business partners
  • Lead the creation and maintenance of the organization's digital footprint, while effectively utilizing SEO, SEM
  • Build, manage and lead high performing teams, foster cross-functional engagement and foster career development paths 

Qualifications

  • 7+ years of Product Marketing leadership experience in a SaaS organization
  • Healthcare experience, Dental a plus
  • Proven experience leading large marketing teams
  • A passion for the analytical and strategic side of marketing
  • Located in Scottsdale or Charlotte strongly preferred 

Additional Information

What Spear Offers:

  • Beautiful Facility
  • Company Sponsored Events (Think costume contests, holiday parties and 5k’s!)
  • The Most Amazing Coworkers Around
  • Spear Cares
  • Final 30 (A great way to wrap up a productive week!)
  • Great work/life balance
  • Regular Townhalls and CEO Lunches
  • Career Development Pathways
  • 3 Weeks of Paid Time Off plus Spear Holidays
  • And much more!

Spear Education deeply values diversity and what it brings to our communities and our organization. 

Everyone is welcomed here, regardless of how you look, your physical abilities, where you come from, when you were born, what you believe in, how you identify, who you love, how you think, and whether or not you have served.

We seek to create a culture where each person feels heard, supported and engaged in a positive, empathetic way. 

We are allies in, and advocates for, our shared humanity.

 

All your information will be kept confidential according to EEO guidelines.

See more jobs at Spear Education

Apply for this job

Spear Education is hiring a Remote Customer Success Manager - Remote Eligible

Company Description

At Spear, our mission is to help dentists and their teams pursue and achieve “Great Dentistry.” Spear drives dental practice growth by advancing our clients clinical skills, improving their practice management capabilities and enhancing the patient experience by leveraging both our deep dental expertise and our technology forward solutions. We offer holistic solutions that include a full learning management system, a practice consulting service supported by a robust analytics platform and industry experts, and patient engagement tools that complement the normal workflows within a dental practice. In addition, we deliver live, collaborative education led by the brightest clinical and business minds in dentistry through virtual seminars and events, as well as through hands on learning opportunities at our state-of-the-art campus in scenic North Scottsdale. 

Job Description

As a Customer Success Manager, you will partner with our clients throughout their customer journey to ensure they are getting the most out of their membership. You will ensure strong product engagement throughout their membership and renew the client’s membership prior to expiration. You will show exemplary aptitude and capability in reducing customer churn and improving brand loyalty by proactively managing your book of business and understanding your clients’ reason for purchase. This is not a transactional customer service role. You own the customer throughout their journey.

This position is remote eligible.

Role Summary:

  • Ensure that each dentist is set up with an engagement strategy to ensure that all their business goals and expectations are met
  • Make sure that each dentist is aware of all the product offerings available at Spear Education
  • Drive registrations to our annual Summit event as well as securing registrations for event while onsite
  • Generate leads for other departments through building relationships with existing book of business
  • Cross-sell members into additional products with in the Spear product ecosystem 
  • Renew client membership prior to scheduled expiration

Qualifications

  • Bachelor’s or Associate’s degree preferred but equivalent skills and previous work experience of equivalent levels would also be acceptable.
  • Minimum of 3 years’ experience in an account management or full cycle sales role at a company with multiple membership/subscription based product offerings. This is not a transactional customer service role. You own the customer throughout their journey.
  • Proficiency in MS Windows, MS Office Professional (including Outlook, Excel & Word)
  • Prior experience with a CRM system
  • Familiarity with NetSuite or Meeting Room Manager preferred
  • Track record of meeting quarterly and annual targets
  • Unbeatable listening, verbal and written communications skills
  • Strong phone skills are essential (85% of role is phone based)

Additional Information

What Spear Offers

  • Beautiful Facility
  • Company Sponsored Events (Think costume contests, holiday parties and 5k’s!)
  • 24 Hour Onsite Gym
  • The Most Amazing Coworkers Around
  • Spear Cares
  • Final 30 (A great way to wrap up a productive week!)
  • Great work/life balance
  • Regular Town Halls and CEO Lunches
  • Career Development Pathways
  • Flexible Time Off plus Spear Holidays
  • And much more!

Spear Education deeply values diversity and what it brings to our communities and our organization. 

Everyone is welcomed here, regardless of how you look, your physical abilities, where you come from, when you were born, what you believe in, how you identify, who you love, how you think, and whether or not you have served.

We seek to create a culture where each person feels heard, supported and engaged in a positive, empathetic way. 

We are allies in, and advocates for, our shared humanity.

All your information will be kept confidential according to EEO guidelines.

See more jobs at Spear Education

Apply for this job