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SquareTrade


Fan of the status quo? Neither are we. At SquareTrade, our focus is on empowering consumers and transforming an industry. There's a lot about the warranty business that just doesn't compute, but we do things differently around here... and people have taken notice.

Headquarter Location:
San Francisco, CA
24d

Business Analyst

SquareTradeBrisbane, CA, Remote

SquareTrade is hiring a Remote Business Analyst

Job Description

Our Financial Analytics team combines the functions of data analytics, business intelligence, and financial planning. We take an end-to-end view of the businesses’ operations and finances. The team has a wide variety of responsibilities: company-wide business intelligence, reporting, dashboard development, forecasting and budgeting, risk management, pricing, and decision support for various business units. We use complex modeling to build connective tissue between raw data and financial performance.

We are seeking an analyst who will work in the business intelligence & data analysis segment of the team, focusing on growth initiatives both in the U.S. and globally. Qualified candidates will have experience developing exceedingly complex financial models in Excel, crafting their own SQL queries and tables, and constructing thorough dashboards using BI visualization tools (e.g. Tableau). This position will also provide other ad hoc analyses and data as needed. This role provides opportunities to work on challenging projects with virtually every team in the company, requiring the employee to use their creativity and analytical skills to craft solutions. The position reports to an Analytics Director.

Responsibilities:

  • In-depth exploration of causes and trends to identify problems/opportunities 
  • Utilization of financial models that simulate and forecast business elements 
  • Creation and redesign of dashboards and their underlying data structures to support the needs of various teams 
  • Quantification of uncertainty and statistical variance in projections/scenarios 
  • Ad hoc support of the sales, finance, and operational departments 
  • Improve processes for current reporting, automation, frequency, and efficiency 
  • Ensure integrity of financial models, reporting, and databases
  • Assisting on major company growth/expansion opportunities 
  • Building out various in-depth reporting with Tableau 
  • Developing complex Excel models to glean insight into company operations 
  • Optimizing pricing on new and existing products in conjunction with Business Development 
  • Monitoring and managing company risk 
  • Providing financial and analytical support to drive the Executive team’s operating decisions 

Qualifications

  • 2-5 years of work experience as an analyst, or similar position 
  • Bachelor’s Degree in Business, Economics, Statistics, or a related field is required 
  • Advanced degree (i.e.: an MBA or Masters in an analytics-oriented field) is a plus 
  • Familiarity with operational and financial modeling is required
  • Strong SQL skills and experience working with large data volumes required 
  • Hands-on experience with BI reporting tools required (Tableau preferred) 

An Ideal Candidate would also have/be :

  • Strong writing, presentation, and organizational skills 
  • Ability to set and meet deadlines in a fast-paced environment
  • Above all: self-driven and demonstratively motivated to make an impact

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SquareTrade is hiring a Remote Site Reliability Engineer

Job Description

We are looking for a talented Site Reliability Engineer to join our team. This person will be responsible for overseeing the development of our vulnerability management and the reliability of our systems and services. He/She will work closely with various teams in the company to identify and automate our production workflows with emphasis on cyber security.

Responsibilities:

  • Develop tooling and automation for patching activities
  • Work closely with security experts and engineering teams to meet and exceed industry security standards
  • Responsible for the continual reliability and scalability of company’s hosted and cloud infrastructure and applications
  • Participate in the development and execution on IT roadmap projects
  • Resolve systems, network, and application layer issues
  • Participate in on-call rotation

Qualifications

  • Degree in CS, Engineering, or similar is preferred
  • Deep working knowledge in Linux systems and CI/CD tools such as Jenkins
  • Experience in Developing applications, tools, automation, and required infrastructure for large environments
  • Extensively use automation/configuration management tools such as Ansible and Puppet
  • Well versed in vulnerability management and security products such as Qualys, crowdstrike, etc.
  • Troubleshooting expert utilizing Splunk and other monitoring tools such as Dynatrace.
  • Knowledge of IT Operations best practices in an always-up environment
  • Solid written and verbal communication skills
  • Experience with containerization such as Kubernetes

Our Ideal Candidate is:

  • Develop applications and automation tools used to build, deploy, monitor, and integrate existing data sources for our systems and applications.
  • Enjoy collaborating with multiple teams.
  • Mentor junior members.

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