*This position is handled directly by STN Digital’s Hiring Team who will always e-mail from an official @stn.digital e-mail address. STN Recruiters will be in touch if they decide to continue with your application and will NEVER ask you upfront to send personal information or payment.*

Position Overview:

The primary purpose of the Account Manager position is to ensure that STN Digital provides world-class customer service, ensuring client satisfaction through every step of the relationship. The Account Manager has their hand in just about everything throughout the creative process, including social strategy, client presentations, upselling and more.

Position Type:Remote - Future Opportunity - Contract

We are continuously accepting applications on a rolling basis, as new opportunities arise. While this role is part-time and project-based, we're excited about the prospect of having you contribute to impactful projects as a valued team member.

Compensation Range: Starting at $24 per hour, with the possibility of adjustment depending on your experience and location.

We highly appreciate your skills and take both aspects into account to guarantee equitable compensation.

Responsibilities include, but are not limited to:

• Lead client communication - emails, calls, Slack messages, etc.

• Task management and prioritization of client requests to ensure projects are delivered on time and at the highest quality

• Create and review drafted work orders for creative requests from clients and manage the internal creative approval process

• Work with Project Management to create project timelines and points/budget estimates

• Ensure all STN deliverables ladder up to client objectives and expectations

• Maintain client-facing deliverables and internal docs including but not limited to call decks, points trackers, chart notes and ideation docs

• Audit and maintain all internal documentation relating to each client project

• Follow company procedures & processes and continuously offer solutions and improvements

• Support inbox management for weekends and holidays to guarantee white-glove client service

• Manage points and budget usage on active client SOWs to ensure proper pacing

• Support ideation and creative concepts for upcoming client milestones

• Stay on top of social and creative trends and ideate innovative client concepts that are in line with established strategy

• Bi-weekly check-ins and monthly audits with your manager

• Look for opportunities to expand existing partnerships and deepen relationships with clients through add-on services or contract renewals

*This position is handled directly by STN Digital’s Hiring Team who will always e-mail from an official @stn.digital e-mail address. STN Recruiters will be in touch if they decide to continue with your application and will NEVER ask you upfront to send personal information or payment.*

STN Digital is a forward-thinking company that is committed to staying ahead of the game. We are currently seeking candidates for a future Sales Development Representative opportunity. While we may not have an immediate opening available, we are starting the recruiting process to identify and screen qualified candidates in advance to facilitate a quicker hiring process when the time comes. If you are interested in joining our team and have the qualifications we are looking for, we encourage you to apply today so that we can consider you for future opportunitiesas they become available. 

Position Overview:

Are you a motivated self-starter who thrives in intense, high-stress situations? Do you have a knack for critical thinking and developing tailored solutions to varied challenges? Do you value listening, understanding, and building meaningful relationships with others? Final question: when faced with a challenge, do you get excited or run away? 

If you thrive in a fast-paced environment, operate under the “failure is not an option” mindset, and want to help companies reach their growth goals, you might be the perfect fit for our Sales Development Representative role. The mission of the Sales Development Representative role is to drive business growth by generating enrollment calls with qualified leads. 

Job Type: (Future Opportunity) 

• Full Time, Remote 

Salary Range: $60,000 - $80,000 base, plus up to $0 - $20,000 OTE

• Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls.
• The actual salary offer will take into account a wide range of factors, including location.

Responsibilities:

• Generating and qualifying new leads

• Developing and maintaining customer relationships

• Meeting and exceeding sales targets daily/weekly/monthly

• Communicating with all levels of the organization

• Partner with our pitch team to close quality and qualified leads.

• Performing Strategy Sessions, which involve diagnosing each prospect’s needs and challenges in a consultative format.

• Leverage available tools and resources to regularly engage and follow up with prospective clients (Hubspot, Zoom, Slack, phone, email, etc.).

• Utilize Hubspot as our CRM tool along with other prospecting software to drive sales process efficiencies

• Sets: To set at least 40 enrollment meetings per month that show up and are qualified (minimum)

• This is 58 enrollment meetings set based on a 70% show up rate
  • You will set enrollment calls by

    • Following up on inbound opportunities from Marketing

    • Cold Emails and Cold LinkedIn Messages

    • Following up on past campaigns, former clients/prospects

    • Dripping to CRM database based on time of year

STN offers a competitive benefits package to all full-time employees, including…

• Lead client communication - emails, calls, Slack messages, etc.

• Task management and prioritization of client requests to ensure projects are delivered on time and at the highest quality

• Create and review drafted work orders for creative requests from clients and manage the internal creative approval process

• Work with Project Management to create project timelines and points/budget estimates

• Ensure all STN deliverables ladder up to client objectives and expectations

• Maintain client-facing deliverables and internal docs including but not limited to call decks, points trackers, chart notes and ideation docs

• Audit and maintain all internal documentation relating to each client project

• Support ideation and creative concepts for upcoming client milestones

• Stay on top of social and creative trends and ideate innovative client concepts that are in line with established strategy