SUPERHUMAN ????

• The fastest email experience in the world
• Loved and adored: see what our customers say

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As part of the founding Enterprise Sales team you will be a very important part of a new GTM team responsible for building the 0-1 motion for sourcing, landing and expanding contracts with strategic teams inside Enterprise organizations.

ROLE ????????‍????????‍????

• As a member of our new Enterprise Account Team, you will be instrumental in both landing and expanding business with large and traditional Enterprise organizations.
• This is a 0-1 sales motion in which you will be required to be a key stakeholder in the evolution of the sales organization as we move up market. You must be comfortable with ambiguity and having a builders mindset.
• Be the quarterback for all accounts in your book of business owning all commercial conversations (up-sell, cross-sell)
• Navigate Large and Enterprise organizations to map stakeholders, generate pipeline, build champions, get buy-in and close deals with C-Level and VP-level decision makers
• Define territory and account strategies that enable sales velocity in partnership with Sales Development Reps, Customer Success Managers, Sales Engineers, and Exec Sponsors
• Develop customer champions to expand usage within new teams and departments
• Build the instincts to recognize and overcome organizational, financial and behavioral structures and obstacles
• Experiment with new processes and revenue streams that scale across

SOUND LIKE YOU? ????

7+ years of relevant professional sales experience, preferably selling B2B SaaS products to a mid-market and Enterprise target customer. Experience in a product-led sales motion a plus!

• Asynchronous Communicator: You’re effective across various mediums (especially Slack, notion, and email) and can produce and consume detailed written materials as needed without sacrificing speed. You respond quickly and thoughtfully to unblock others and speed things up.
• Excellent Relationship Builder: You have a strong aptitude for building and growing successful internal and external relationship that support driving key outcomes. You have experience finding and mapping stakeholders like coaches, champions, and economic buyers inside organizations.
• Start to Finish Ownership: You act like the general manager of your book of business. You have demonstrated the ability to take on customer projects and initiatives related to core KPIs (new ARR, expansion)
• Bias to Action: You understands the discipline required to be a successful sales professional. You have a bias towards timeblocking to hit customer activity metrics associated with deal progression and pipeline building. You present solutions when issues arise.
• Pipeline Generation: You understand the importance of building consistent pipeline. You’re comfortable across the sales development organization in both prospecting and qualifying your surfaced opportunities.
• Passionate about Sales Process & Rigor: You are comfortable running end to end sales cycles. You understand the importance of how to properly forecast a book of business and keep the the business informed on the status of deals, customer blockers, and accelerants. You subscribe to or have experience with a sales methodology such as MEDDIC, Challenger, or Command of the Message
• Proficiency with a Modern Sales Stack: You are proficient in a modern sales stack including a CRM, sales engagement platform, prospecting and qualification tools, and forecasting. You have experience with product led sales tools like Pocus or Endgame.
• Delight and Empathy: You understand human behavior and develop targeted strategies with this in mind. You enjoy creating delight and moments of pleasant surprise.
• Location: We're open to you joining us in our San Francisco office or from a home office anywhere in the United States.

SALARY INFO ????

The Account Executive role may span a range of experience and expertise. Through our interview process, we will review your background, local market data, and use a mix of technical and qualitative assessments to determine where you fall in our range. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization.

We take a locally informed approach to compensation. We will be able to share the precise range based on your location on our first call. Our annual salary range for this role ranges from $220,000 - $285,000 OTE. This range encompasses all geographies across the US, with the top 10% of the range is specifically for top US markets such as in the New York City Metro/San Francisco Bay Area.

The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options

BENEFITS ????

Taking Care of Your Future ????

• Medical, dental, and vision insurance: 100% coverage for you, and 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Take as much vacation as you like!
• 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break.
• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Free access to Calm and Taskhuman.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $260/month for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SUPERHUMAN ????

• The fastest email experience in the world
• Loved and adored: see what our customers say

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

ROLE ????????‍????????‍????

• Successfully implement AI features that enhance user experience and drive user engagement
• Ensure all AI code released is robust, scalable, and maintainable
• Stay at the forefront of AI technology and research, integrating relevant findings and technologies into our systems
• Foster cross-functional collaboration, ensuring AI solutions align with overall company goals
• Uphold ethical AI practices, ensuring our AI initiatives are responsible and respectful of user privacy

SOUND LIKE YOU? ????

• Experience: You have 6+ years of software engineering experience, with 3+ years of AI-focused work.

• Technical Skills: You’re an expert in backend technologies such as Go or Python. You have expertise in AI technologies such as working with ML models, LLMs, NLPs, fine-tuning, etc. You have a strong foundation in software engineering principles that prioritize high-quality, maintainable code that adheres to best practices.

  You're able to identify problems, propose solutions, and make informed decisions to drive forward our AI efforts. You're comfortable dealing with ambiguity and can think critically to make decisions that benefit the company and our users.

• Applied AI Expertise: You have a deep understanding of hosted and open-source models and algorithms. You're able to leverage, implement, and optimize these models to solve complex problems and deliver value to our users.

• Remarkable Quality: You produce work that is striking, worthy of attention, and a contribution to the state of the art.

• Asynchronous Communicator: You’re effective across various mediums (especially Slack, Notion, and email) and can produce and consume detailed written materials as needed without sacrificing speed. You respond quickly and thoughtfully to unblock others and speed things up.

• Start-to-Finish Ownership: You act with 100% responsibility for your own outcomes as well as the outcomes of the company. You discuss and debates ideas openly. You focus on the customer and business ‘so what’ and challenge stakeholders to take impactful action.

• Bias to action: Speed matters. You take rapid and decisive steps forward, even in the face of uncertainty, and recognize that action is the catalyst for progress and growth.

• Location: We're open to you joining us in our San Francisco office or from a home office anywhere in North or South America.

SALARY INFO ????

The Software Engineer, AI role spans several internal levels and a wide breadth of experience at Superhuman. Our compensation band reflects the potentially broad range of candidates and experience levels that we are open to hiring for this role.

Our starting salaries for this role range from $180,000 - $240,000. The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

We are open to candidates in the US, Canada, or Latin America. We take a locally informed approach to non-US-based compensation and will be able to share ranges based on your country of residence.

BENEFITS ????

Taking Care of Your Future ????

• Medical, dental, and vision insurance: 100% coverage for you and 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year.
• 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break.
• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Free access to Calm and Taskhuman.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $260/month for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

**This job will require candidates to work in PST business hours**

SUPERHUMAN ????

• The fastest email experience in the world
• Loved and adored: see what our customers say

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As an Executive Ops Partner (Executive Assistant), you’ll enable and unlock focus and productivity for our President and CTO.

ROLE ????????‍????????‍????

• Unlock focus and productivity for our President and CTO by managing their daily, weekly, and quarterly calendar, including:
  • Understanding their priorities and ensuring their calendars reflect them;
  • Driving the efficacy of meetings includes ensuring the right audience and pre-work; every meeting is tied to an outcome in writing.
  • Proactively identifying opportunities to drive greater efficiency and accuracy.
• Partner with our Engineering, Product, and Design (EPD) Leadership Team to drive our EPD Operating Cadence, including:
  • Ensuring Operating Cadence is effectively calendared and rhythm is well-thought through to align with our Company Operating Cadence in partnership with our Head of Ops;
  • Helping prep and drive EPD-specific culture rituals such as Monthly All Hands, Friday Wins, Hack Days, and Launch celebrations;
  • Helping plan planning week with our EPD Heads and our Head of Operations.
• Partner across our Operations Team to create excellent and delightful in-person and virtual experiences, including:
  • Work closely with our Recruiting Teams to ensure candidates can meet with our President and CTO quickly;
  • Work closely with our People Team to ensure delightful experiences for employee milestones such as Anniversaries, Birthdays, and Promotions;
  • Work collaboratively with the rest of the Exec Ops Team to help drive Board Meetings, Company All Hands, and Celebrations.

SOUND LIKE YOU? ????

• Experience:
  • 4+ years of experience supporting increasingly senior executives; and
  • You have supported 2-3 Executives in fast-paced environments;
  • You have worked on remote-first and hybrid teams scaling from ~100 employees to ~300 employees;
  • You are tech savvy always looking for the best tool for the job, and learn new tools quickly. We use Superhuman for Email, Google Calendar + Akiflow for Calendaring, Slack for Chat, and Notion as our wiki.
• You have serious Calendar Management chops including deep experience, interest, and willingness to play Calendar tetris ????
• You are great at prioritizing and comfortable making decisions including prioritizing leaders' time and making judgement calls and decisions based on rapidly shifting priorities.
• You uphold Start-to-Finish ownership including acting with 100% responsibility for your outcomes as well as the outcomes of the company.
• You Bias towards action including taking rapid and decisive steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress and growth.
• You are a great async communicator — communicating effectively across various mediums (especially slack, notion, and email), producing and consuming detailed written materials as needed without sacrificing speed, and responding quickly and thoughtfully to unblock others and speed things up.
• You don’t just keep the trains running — you make them run better and faster includingstrong organizational and problem-solving skills with a strong attention to detail.
• You care deeply and challenge directly including giving and receiving candid feedback and pushing back when necessary regardless of level.

SALARY INFO ????

The Executive Ops Partner role spans two internal levels and a wide breadth of experience at Superhuman. Our compensation band reflects the potentially broad range of candidates and experience levels that we are open to hiring for this role.

Our starting salaries for this role range from $100,000-120,000. The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

BENEFITS????

Taking Care of Your Future ????

• Medical, dental, and vision insurance: 100% coverage for you, and 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year.
• 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break.
• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Free access to Calm and Taskhuman.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SUPERHUMAN ????

• The fastest email experience in the world
• Loved and adored:see what our customers say

Our customers get through their inbox twice as fast as before; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understandhow to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As a Recruiting and Onboarding Coordinator, you will drive excellent candidate and new hire experience from first Superhuman point of contact to the first day on the team.

ROLE ????????‍????????‍????

• Shepherd Superhuman candidates through our recruitment & onboarding process while creating a delightful and extraordinary experience.
• Leverage Greenhouse (our ATS) and Prelude (our scheduling tool) to coordinate interviews with candidates and our internal team members.
• Leverage Rippling (our HRIS) to create a seamless onboarding experience from offer signing through the new hires’s first 30 days with the team.
• Be the voice of our candidates and new hires, and evangelize internally for what they need.
• Continually iterate and improve the candidate and new hire experience.

SOUND LIKE YOU? ????

• Experience: 2+ years as a Recruiting Coordinator, People Ops/HR Coordinator, Operations Coordinator, Exec/Admin Assistant in a startup environment.
• Delight and Empathy: You understand human behavior and develop targeted strategies with this in mind. You enjoy creating delight and moments of pleasant surprise.
• Asynchronous Communicator: You're able to distill complexity into clear and concise messaging. You’re effective across various mediums and are excellent at working in a remote-first environment.
• Grit: You persevere towards challenging goals which may take months or years
• Growth Mindset: You embrace challenges, welcome feedback, and believe you and others can always grow.
• Proactive Positivity: You move on from challenges stronger and happier and bring care and intention to how your words and actions make others feel.
• Start-to-Finish Ownership: Acts with 100% responsibility for their own outcomes as well as the outcomes of the company.
• Cares deeply, challenges directly: Discusses and debates ideas openly. Focuses on the customer and business ‘so what’ and challenges stakeholders to take impactful action.
• Bias to action: Speed matters. Takes rapid and decisive steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress and growth.
• Location: We're open to you joining us in our San Francisco office or from a home office anywhere in the United States or Canada.

SALARY INFO ????

The Recruiting and Onboarding role may span a range of experience and expertise. Through our interview process, we will review your background, local market data, and use a mix of technical and qualitative assessments to determine where you fall in our range.

We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization.

We take a locally informed approach to compensation. We will be able to share the precise range based on your location on our first call.

Our salary ranges for this role are:

• New York City Metro/San Francisco Bay Area: $86,000 - $93,500
• Cities like Boston, Seattle, Los Angeles: $77,000 - $84,000
• Cities like Denver, Chicago, Austin: $73,000 - $79,000
• Other smaller US cities: $68,000 - $74,000

The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options. If you are not located in the United States, compensation is also based on local data and is in local currency, and we will discuss compensation on our first call together.

BENEFITS ????

Taking Care of Your Future ????

• Medical, dental, and vision insurance: 100% coverage for you and 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year.
• 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break.
• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Free access to Calm and Taskhuman.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $260/month for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SUPERHUMAN ????

• The fastest email experience in the world
• Loved and adored: see what our customers say
• Our customers get through their inbox twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As a member of the finance team, you know your accounting principles and the full accounting process end to end. Your position starts with recurring monthly accounting and reporting activities but with a consistent focus on ways to drive better decisions through actionable information. For you, “closing the books” enables a deeper understanding of the business and you continually look for opportunities to leverage this to improve our processes. You're the savvy accountant who understands the business and can proactively communicate what is needed. A team player at heart, you collaborate cross-functionally, evangelize best practices, move fast while keeping attention to detail, and can flex your problem-solving muscle to support Superhuman's business needs. 

ROLE ????????‍????????‍????

• Become intimately familiar with Superhuman’s customer billing processes and revenue recognition
• Own the Accounts Payable process end-to-end; from properly recording bills to conducting weekly payment runs
• Manage the company’s expense policies and employee expense reporting and analysis
• Act as a lead for all treasury activities including cash management, payment forecasting, and debt compliance
• Manage our external accounting and tax partners
• Manage month-end closing activities, including reconciliation and preparations for various accounts/processes and journal entries 
• Initiate and lead projects that are focused on improving efficiencies across the organization
• Work collaboratively with the finance team and other departments to understand business processes and ad hoc projects as requested (e.g. funding, stock, pricing) 

SOUND LIKE YOU? ????

• Experience:4-6+ years of relevant experience, preferably in a tech environment or public accounting firm. You have a Bachelor's degree in accounting, finance, or business. You're familiar with financial and accounting software (Quickbooks, Netsuite, Intacct) and experience with SQL is a plus.
• Collaborator: You can partner with a diverse team to achieve results. You have worked cross-functionally with other teams (such as Product, Marketing, Sales) and are comfortable working directly with stakeholders. You have a high degree of empathy for your internal customers.
• Excellent Communication: You have excellent written and verbal communication skills and excel at making the complex seem simple.
• Grit: You have courage, passion, and the ability to persevere towards challenging goals. You are comfortable in a fast-paced environment and are agile enough to shift your focus to what is most important for our customers. 
• Growth mindset:You embrace challenges, welcome feedback, and see effort as the path to mastery. You believe that you and others can always learn and grow.
• Ownership:You are a self-starter, accept full accountability for your domain, take the initiative to find solutions, and focus on what must be done to create success.
• Proactive Positivity: You demonstrate care and awareness for how your actions and words make others feel. You find ways to move forward from challenges stronger and happier. You choose to interpret situations positively rather than negatively.
• Location:We're open to you joining us in our San Francisco office or from a home office anywhere within the US.

SALARY INFO????

The Accounting Manager role may span a range of experience and expertise. Through our interview process, we will review your background, local market data, and use a mix of technical and qualitative assessments to determine where you fall in our range. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization.

We take a locally informed approach to compensation. We will be able to share the precise range based on your location on our first call. Our annual salary range for this role ranges from $84,000 - $120,000. This range encompasses all geographies across the US, with the top 10% of the range is specifically for top US markets such as in the New York City Metro/San Francisco Bay Area.

The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

BENEFITS ????

Taking Care of Your Future ????

• Medical, dental, and vision insurance: 100% coverage for you, and 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year.
• 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break.
• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Free access to Calm and Taskhuman.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SUPERHUMAN ????

• The fastest email experience in the world
• Loved and adored: see what our customers say

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As our Revenue Operations Lead, you will be an integration part of the cross-functional success of our revenue organization (sales & customer success) helping design and drive system and operational strategies that lead us to success.

ROLE ????????‍????????‍????

• Design, recommend and build best practices for GTM operations by identifying gaps and then defining optimized processes and tooling to scale lead-to-sales, retention, and expansion providing an optimum customer journey
• Through implementation of new workflows and enhancements, drive increased sales velocity of closed-won deals and top of funnel conversion
• Normalize and align RevOps practices with Sales, Marketing, Customers, Finance, and Analytics teams.
• In partnership with Superhuman Systems teams (Salesforce, Analytics, Engineering, etc), translate strategic RevOps roadmap to actionable delivery plan.
  • Manage RevOps backlog, intake, prioritization, planning, delivery, and communication across stakeholders.
• Configure and administer RevOps tools (Gong, Pocus, Outreach, Pandadoc, Census, Zoominfo, Salesforce page layouts, reports, dashboards).
• Monitor, build, and update sales & revenue reports and automated processes working with the analytics team cross-functionally on any data issues

SOUND LIKE YOU? ????

Likely 7-10+ years of progressive experience with 5-7+ years of experience in go-to-market or revenue operations function, preferably at a high-growth B2B SaaS company.

• Asynchronous Communicator: You’re effective across various mediums (especially Slack, notion, and email) and can produce and consume detailed written materials as needed without sacrificing speed. You respond quickly and thoughtfully to unblock others and speed things up.
• Prioritization: As the conduit between sales, customer, and analytics for all revenue ops projects and initiatives it’s crucial that you proactively prioritize using logic to determine which initiatives will drive the greatest impact to things like sales velocity, New ARR won, and NRR.
• Bias Towards Action: Speed matters. Takes rapid and decisive steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress and growth. The Ops team is small at Superhuman and we need someone who can and is willing to get into the weeds to operate towards success.
• Start to Finish Ownership: This role is crucial to the success of the GTM team both in operational success and reporting. Projects must be properly prioritized, defined, and completed.
• Strategic Thinking: Ability to define, build, and execute against a GTM Ops roadmap 12 months into the future while deeply understanding GTM ops tradeoffs and correct prioritization of roadmap items as well as ad-hoc projects.
• Analytically Driven: Lives and breathes by data and understands the interplay of data driven decisions for GTM leveraging tooling and therefore the importance of trustworthy and actionable sales reporting.
• Highly Organized: Runs a tight cadence for strategy, intake management, and deployment of projects as well as key metrics and reporting for the sales organization. Must have a high attention to detail in documenting workflows and changes using Linear.
• Technical Aptitude & Systems Thinker: Deep understanding of the sales stack and technical aspects of building, upgrading, administering, and optimizing in the interplay of these tools for the GTM org to operate effectively and successfully.
• Cares deeply, challenges directly: Discusses and debates ideas openly. There is high visibility cross-functionally with this role and there will often be disagreements around prioritization or path to success; you will need to navigate that successfully.

SALARY INFO ????

The Revenue Operations role may span a range of experience and expertise. Through our interview process, we will review your background, local market data, and use a mix of technical and qualitative assessments to determine where you fall in our range.

We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization.

We take a locally informed approach to compensation. We will be able to share the precise range based on your location on our first call.

Our salary ranges for this role are:

• New York City Metro/San Francisco Bay Area: $180,000 - $200,000 OTE
• Cities like Boston, Seattle, Los Angeles: $162,000 - $180,000 OTE
• Cities like Denver, Chicago, Austin: $153,000 - $170,000 OTE
• Other smaller US cities: $144,000 - $160,000 OTE

The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

BENEFITS ????

Taking Care of Your Future ????

• Medical, dental, and vision insurance: 100% coverage for you, and 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Take as much vacation as you like!
• 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break.
• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Free access to Calm and Taskhuman.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SUPERHUMAN ????

• The fastest email experience in the world
• Loved and adored: see what our customers say

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As an Account Executive, Velocity you will be an important part of small (but growing!) mighty GTM team responsible for sourcing, landing and expanding new contracts with strategic teams inside mid-sized companies.

ROLE ????????‍????????‍????

• As a member of our high-performing Mid-Market/Product-Led sales team (velocity), you will be instrumental in both landing and expanding business with small to medium-sized organizations
• Expand revenue within your book of business (up-sell, cross-sell)
• Navigate mid-sized organizations to map stakeholders, generate pipeline, build champions, get buy-in and close deals with C-Level and VP-level decision makers
• Define territory and account strategies that enable sales velocity in partnership with Sales Development Reps, Customer Success Managers, Sales Engineers, and Exec Sponsors
• Develop customer champions to expand usage within new teams and departments
• Build the instincts to recognize and overcome organizational, financial and behavioral structures and obstacles
• Experiment with new processes and revenue streams that scale across

SOUND LIKE YOU? ????

5+ years of relevant professional sales experience, preferably selling B2B SaaS products to a SMB or mid-market target customer. Experience in a product-led sales motion a plus!

• Asynchronous Communicator: You’re effective across various mediums (especially Slack, notion, and email) and can produce and consume detailed written materials as needed without sacrificing speed. You respond quickly and thoughtfully to unblock others and speed things up.
• Excellent Relationship Builder: You have a strong aptitude for building and growing successful internal and external relationship that support driving key outcomes. You have experience finding and mapping stakeholders like coaches, champions, and economic buyers inside organizations.
• Start to Finish Ownership: You act like the general manager of your sales pitch. You demonstrated the ability to take on customer projects and initiatives related to core KPIs (new ARR, expansion)
• Bias to Action: You understands the discipline required to be a successful sales professional. You have a bias towards timeblocking to hit customer activity metrics associated with deal progression and pipeline building. You present solutions when issues arise.
• Pipeline Generation: You understand the importance of building consistent pipeline. You’re comfortable across the sales development organization in both prospecting and qualifying your surfaced opportunities.
• Passionate about Sales Process & Rigor: You are comfortable running end to end sales cycles. You understand the importance of how to properly forecast a book of business and keep the the business informed on the status of deals, customer blockers, and accelerants. You subscribe to or have experience with a sales methodology such as MEDDIC, Challenger, or Command of the Message
• Proficiency with a Modern Sales Stack: You are proficient in a modern sales stack including a CRM, sales engagement platform, prospecting and qualification tools, and forecasting. You have experience with product led sales tools like Pocus or Endgame.
• Delight and Empathy: You understand human behavior and develop targeted strategies with this in mind. You enjoy creating delight and moments of pleasant surprise.
• Location: We're open to you joining us in our San Francisco office or from a home office anywhere in North or South America.

SALARY INFO ????

The Account Executive role may span a range of experience and expertise. Through our interview process, we will review your background, local market data, and use a mix of technical and qualitative assessments to determine where you fall in our range. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization.

Our starting salaries for this role range from $150,000 - $180,000 OTE.  The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options

We are open to hiring for this role anywhere in the US.  We take a locally informed approach to compensation, and our range is inclusive of starting salaries in different geographies.

BENEFITS ????

Taking Care of Your Future ????

• Medical, dental, and vision insurance: 100% coverage for you, and 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year.
• 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break.
• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Free access to Calm and Taskhuman.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SUPERHUMAN ????

• The fastest email experience in the world
• Loved and adored:see what our customers say
• Our customers get through their inbox twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understandhow to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences andfundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

ROLE ????????‍????????‍????

Outcome # 1: Engage, retain & grow Individual and Self-Serve customers at scale

• Small teams customers get more and more value from Superhuman over time, through expanding to more team members and using the product more in-depth (and adopt addon products and higher tiers once we offer them).
• Partner with our Head of Marketing and Product Teams to continue to refine our best-in-class customer experience at scale.
• End-users activate and get the full value of Superhuman through a relevant and diverse set of assets (from one to one coaching to scaled program) to help them.
• Set the bar and continue to raise it for the industry of world-class customer support (delight) quality and speed of service at scale.
• Constantly push the thinking of what “great” is and lead the implementation cross-functionally.
• Maintain “reasonable” cost base as we scale.

Outcome # 2: Build and execute our strategy to engage, retain, and grow our Mid-market and Enterprise Customer motions

• Develop a strategy and refine the motion for managed account success including:
  • Establish Superhuman as a partner to make their organization more productive
  • Drive successful implementations so end-users activate and get the full value of Superhuman through a relevant and diverse set of assets (from one to one coaching to scaled program) to help them.
• Partner closely with our Head of Sales and Head of Marketing to establish and refine our Customer Champion program to continue to elevate the voice of the Customer.
• Define and drive value through our packaged Success and Support offerings.
• Set the bar and continue to raise it for the industry of world-class customer support (delight) quality and speed for Enterprise.

Outcome # 3: Build and lead a high-performing Customer organization

• Strong long-term vision and strategy for the Customer organization.
• Inspire our team of Delight Specialists, Engagement Specialists, Success Managers, and future team members to do the best work of their careers.
• Hire, coach, and retain a diverse, distributed, and talented team.
• Lead the organization with coaching, prioritization, clear communication, and modeling Superhuman values.

Outcome # 4: Contribute to Superhuman strategy as the voice of the customer

• Be the voice of the Customer, collaborating across Marketing, Sales, and Product on behalf of what our customers need and supporting the team's mission.
• Orchestrate Customer discovery to assess opportunities for new products and services by bringing Executives, Marketing, and Product into the customer journey.

SOUND LIKE YOU? ????

You have 12+ years of professional experience, with 5+ years of experience leading distributed Customer Teams including:

• Deep experience with B2B SaaS (both Enterprise and SMB) and end-user technology spaces leading and scaling customer success teams that own expansion and renewal numbers.
• Experience leading and scaling distributed customer support teams that deliver industry-defining service levels.
• Customer Centric: You are always pushing to improve the customer experience while finding the win-win between taking care of customers and driving competing business outcomes.
• Cross-functional Leadership: You lead your peers and the company on behalf of the customer and balance bringing others along with holding others accountable.
• Start-to-Finish ownership: You acts with 100% responsibility for both the customer outcomes as well as the outcomes of the company.
• Situational Scrappiness:You know how and when to roll your sleeves up; you can be a player and player-coach just as well as a coaches. You do this without losing strategic perspective.
• Bias for action: Speed matters. You take rapid and decisive steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress and growth.
• Async Communicator:You’re effective across various mediums (especially Slack, notion, and email) and can produce and consume detailed written materials as needed without sacrificing speed. You respond quickly and thoughtfully to unblock others and speed things up.
• Cares deeply, challenges directly: You discuss and debates ideas openly and focus on the customer and business ‘so what’ and challenges stakeholders to take impactful action.

SALARY ????

The Head of Customer role may span a range of experience and expertise. Through our interview process, we will review your background, local market data, and use a mix of technical and qualitative assessments to determine where you fall in our range. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization. 

Our starting salaries for this role within US markets range from $200,000-$250,000+.  The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

BENEFITS ????

Taking Care of Your Future ????

• Medical, dental and vision insurance: 100% coverage for you, 75% coverage for all your dependents.

• Voluntary insurance: short-term disability, long-term disability, and life insurance.

• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).

• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Flexible time off including 13 additional company holidays, plus your own Care Days, Flexible Holidays and a company-wide Winter Break.

• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3,000 per year towards your professional development.

• Free access to Calm and Taskhuman.

• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.

• $1,000 budget for workstation setup.

• $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!

• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity.  We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

** This is a remote role with specific working parameters! Must be available Saturday-Wednesday for Pacific timezone hours.**

SUPERHUMAN ????

• The fastest email experience in the world
• Loved and adored:see what our customers say

Our customers get through their inbox twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understandhow to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our enthusiasm doesn't stop there. Next: calendars, notes, contacts, tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit, and redefined the narrative of how to onboard customers successfully. We have shown the world it's possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we're swinging beyond the fences andfundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As a Customer Delight Specialist, you will join a small team that's reinventing how delightful customer interactions can be.

ROLE ????????‍????????‍????

• Become Superhuman's most knowledgeable product expert
• Excite, educate, and encourage customers to make them brilliant at email
• Communicate with customers to solve their problems and improve their lives
• Be the voice of our customers, and evangelize internally for what they need
• Influence our product and growth strategy to further delight our customers
• Continually iterate and improve the efficacy and efficiency of the team and the entire customer experience
• Go above and beyond by creating bespoke moments of delight

SOUND LIKE YOU? ????

• Experience:You have 0-2+ years of experience in customer-facing roles, preferably with a technical software product.
• Communication:You understand tricky topics, both in writing and in person. You communicate clearly and with precision.
• Attention to Detail:You exercise astonishing attention for detail in everything that you do.
• Delight:You go the extra mile for your customers, and constantly find new ways to delight them.
• Fast Learner:You quickly learn new concepts, and you easily pick up new skills.
• Inquisitive:You are curious about your customers, and want to understand their needs.
• Determination:You love challenges and persist when problems become complex.
• Optimism:You find ways to move forward from challenges stronger and happier. 
• Efficient:You move quickly and effectively, and always find ways to achieve more.
• Location:We're open to you joining us from a home office anywhere in North or South America.

SALARY????

The Delight Specialist role may span a range of experience and expertise. Through our interview process, we will review your background, local market data, and use a mix of technical and qualitative assessments to determine where you fall in our range. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization. 

Our starting salaries for this role range from $50,000 - $55,000.  The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options. 

We are open to hiring for this role anywhere in North America.  We take a locally informedapproach to compensation, and our range is inclusive of starting salaries in differentgeographies.

BENEFITS????

Taking Care of Your Future ????

• Medical, dental and vision insurance: 100% coverage for you, 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Take as much vacation as you like!
• 10 additional company holidays, plus your own Care Day and Winter Break.
• Flexible parental leave.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity.  We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

#LI-DNI

SUPERHUMAN ????

• The fastest email experience in the world
• Loved and adored: see what our customers say

Our customers get through their inbox twice as fast as before; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

ROLE ????????‍????????‍????

• Oversee and contribute to a multidisciplinary team of software engineers developing amazing user experiences.
• Serve as an engineering leader and technical expert.
• Create plans and processes, and drive execution for the engineering team. 
• Hire and mentor a world-class team including providing coaching and career guidance.
• Advocate for code quality, new technologies, and architectural design within the company.
• Follow projects from inception through implementation to help ensure they are on time and of remarkable quality.
• Support initiatives to improve engineering efficiency, quality, and happiness. 
• Collaborate with product and delight teams to ship incredible features and products.

SOUND LIKE YOU? ????

• Experience: You have 10+ years of experience contributing to engineering teams including 4+ years as a hands-on contributor, and 3+ years of leading teams.
• Technical Skills:You’re an expert in Javascript and React, and proficient in backend technologies such as Go, Java/Scala, Ruby, Python, etc.
• Management: You have a track record of managing and developing high-performing, inclusive, and mission-driven teams.
• Async Communication: You can communicate effectively across various mediums (especially slack, notion, and email). Can produce and consume detailed written materials as needed without sacrificing speed.
• Execution: You can take large, complex problems and break them into manageable pieces. You are a model of dependability.
• Attention to Detail: You exercise astonishing attention for detail in everything that you do.
• Bias for Action: Speed matters. You take rapid and decisive steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress and growth. 
• Efficient: You move quickly and effectively, and always find ways to achieve more.
• Growth Mindset: You embrace challenges, welcome feedback, and see effort as the path to mastery. You believe that you and others can always learn and grow.
• Start to Finish Ownership: You act with 100% responsibility for your outcomes as well as the outcomes of the company.
• Proactively Positive: You demonstrate care and awareness for how your actions and words make others feel. You find ways to move forward from challenges stronger and happier. You chose to interpret situations positively rather than negatively. 
• Grit: You pursue challenging goals with passion and courage.

Cares Deeply; Challenges Directly: Discusses and debates ideas openly. Focuses on the customer and business ‘so what’ and challenges stakeholders to take impactful action.

• Location: We're open to you joining us in our San Francisco office, or from a home office anywhere in North America or South America.

SALARY????

The Engineering Manager role may span a range of experience and expertise. Through our interview process, we will review your background and local market data and use a mix of technical and qualitative assessments to determine where you fall in our range. 

Our starting US-based salary range for this role starts from $200,000+, depending on experience. The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

We are open to candidates in the US, Canada, or Latin America. We take a locally informed approach to non-US based compensation and will be able to share ranges based on your country of residence.

BENEFITS ????

Taking Care of Your Future ????

• Medical, dental and vision insurance: 100% coverage for you, 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Take as much vacation as you like!
• 13 additional company holidays, plus your own Care Days, Flexible Holidays and a company-wide Winter Break.
• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Free access to Calm and Taskhuman.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity.  We are an equal-opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SUPERHUMAN????

• The fastest email experience in the world
• Loved and adored: see what our customers say
• Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT????

We're not solving a small problem, and we're not addressing a small market. We're going after email, the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As a Senior Product Marketing Manager, Growth you will be at the forefront of developing innovative strategies that drive customer acquisition, activation, feature adoption, and retention. Your role involves a deep dive into customer behavior, market trends, and product dynamics to create impactful marketing campaigns and growth initiatives. You will work hand-in-hand with our PM team and GTM teams to deeply understand our customers, their daily habits, their jobs to be done, and their challenges. 

ROLE????????‍????????‍????

• Develop a deep understanding of our product, how it functions, and how it delivers value to the different customers that depend on it
• Craft and execute growth strategies that accelerate user acquisition, improving activation rates, encouraging feature adoption, and enhancing customer retention
• Develop compelling messaging and positioning that highlights the unique value proposition of the product, specifically tailored to drive growth metrics
• Support our acquisition, content, and social teams with messaging that deeply resonates with our target audience
• Lead the planning and execution of product launches and campaigns that are specifically designed to drive growth
• Continuously test and refine growth tactics through A/B testing, experiments, and optimization strategies
• Support product teams with strong pre-build strategy and customer insights
• Support our Customer and Revenue team through enablement, content, and sales plays
• Evangelize the role of product marketing throughout the organization, supporting other cross-functional teams across both EPD and GTM
• Communicate effectively across teams to ensure alignment and shared understanding of objectives and initiatives
• Become an expert on our customers, representing their interests at internal planning and product strategy sessions

SOUND LIKE YOU????? 

• Experience:5-8+ years of relevant experience, preferably as a PMM focused on growth at a product-led growth and/or B2B SaaS company.
• Excellent Communicator: You have excellent written and verbal communication skills and excel at making the complex seem simple.
• Data Driven: You use data to inform all your decisions, and when there is no data, you seek to create new ways to measure or quantify impact. You know how to define, measure, and manage funnel metrics. 
• Skilled Collaborator:You excel at cross-functional collaboration and relationship building and can handle highly complex projects that impact multiple stakeholder groups.
• Growth mindset:You embrace challenges, welcome feedback, and see effort as the path to mastery. You believe that you and others can always learn and grow.
• Ownership:You are a self-starter, accept full accountability for your domain, take the initiative to find solutions, and focus on what must be done to create success.
• Customer-first: You constantly place the customer at the core of your thinking, consistently ensuring that our efforts are focused on creating a remarkable and delightful experience for users AND prospects.
• Grit:You have courage, passion, and the ability to persevere towards challenging goals. You are comfortable in a fast-paced environment and are agile enough to shift your focus to what is most important for our customers. 
• Proactive positivity:You demonstrate care and awareness for how your actions and words make others feel. You find ways to move forward from challenges stronger and happier. You choose to interpret situations positively rather than negatively.
• Location:We're open to you joining us in our San Francisco office or from a home office anywhere in North America or South America.

SALARY INFO????

The Senior Product Marketing Manager, Growth role spans a wide breadth of experience at Superhuman. Our compensation band reflects the potentially broad range of candidates and experience levels that we are open to hiring for this role. 

Our starting salaries for this role range from $165,000 – $185,000+. The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options. 

We are open to candidates in the US, Canada, or Latin America. We take a locally informed approach to non-US-based compensation and will be able to share ranges based on your country of residence.

BENEFITS????

Taking Care of Your Future ????

• Medical, dental, and vision insurance: 100% coverage for you, 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Take as much vacation as you like!
• 10 additional company holidays, plus your own Care Day and Winter Break.
• Flexible parental leave.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity.  We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SUPERHUMAN ????

• The fastest email experience in the world
• Loved and adored: see what our customers say
• Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As a Product Marketing Manager, you will be responsible for crafting compelling product narratives in partnership with our marketing, product, and customer revenue teams. You will lead core PMM pre-build activities like TAM analysis, customer segmentation, customer journeys, messaging, and positioning, as well as post-build activities like launch planning, growth and campaign strategy, sales enablement, and content strategy. You will work hand-in-hand with our PM team and GTM teams to deeply understand our customers, their daily habits, their jobs to be done, and their challenges. 

ROLE ????????‍????????‍????

• Research, build, and launch customer-driven positioning and messaging for both our current and future products, features, and integrations 
• Develop a deep understanding of our product, how it functions, and how it delivers value to the different customers that depend on it
• Establish a best-of-breed launch process helping us get the most out of the new products, features, and integrations that we bring to market
• Support our acquisition, content, and social teams with messaging that deeply resonates with our target audience
• Drive customer and market research to strengthen our personas, product hypotheses, and sales motions
• Build integrated campaigns focused on a specific audience rooted in insights and product truth
• Support product teams with strong pre-build strategy and customer insights
• Support our Customer and Revenue team through enablement, content, and sales plays
• Support new 0-1 motions, including but not limited to market research, customer calls, focus groups, pricing strategy, and launch planning
• Evangelize the role of product marketing throughout the organization, supporting other cross-functional teams across both EPD and GTM
• Become an expert on our customers, representing their interests at internal planning and product strategy sessions

SOUND LIKE YOU? ???? 

• Experience:3+ years of relevant experience, preferably as a PMM at a product-led growth and/or B2B SaaS company.
• Excellent Communicator: You have excellent written and verbal communication skills and excel at making the complex seem simple.
• Skilled Collaborator:You excel at cross-functional collaboration and relationship building and can handle highly complex projects that impact multiple stakeholder groups.
• Growth mindset:You embrace challenges, welcome feedback, and see effort as the path to mastery. You believe that you and others can always learn and grow.
• Ownership:You are a self-starter, accept full accountability for your domain, take the initiative to find solutions, and focus on what must be done to create success.
• Customer-first: You constantly place the customer at the core of your thinking, consistently ensuring that our efforts are focused on creating a remarkable and delightful experience for users AND prospects.
• Grit:You have courage, passion, and the ability to persevere towards challenging goals. You are comfortable in a fast-paced environment and are agile enough to shift your focus to what is most important for our customers. 
• Proactive positivity:You demonstrate care and awareness for how your actions and words make others feel. You find ways to move forward from challenges stronger and happier. You choose to interpret situations positively rather than negatively.
• Location:We're open to you joining us in our San Francisco office or from a home office anywhere in North America or South America.

SALARY INFO????

The Product Marketing Manager role spans a wide breadth of experience at Superhuman. Our compensation band reflects the potentially broad range of candidates and experience levels that we are open to hiring for this role. 

Our starting salaries for this role range from $145,000 – $175,000. The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options. 

We are open to candidates in the US, Canada, or Latin America. We take a locally informed approach to non-US-based compensation and will be able to share ranges based on your country of residence.

BENEFITS????

Taking Care of Your Future ????

• Medical, dental, and vision insurance: 100% coverage for you, 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Take as much vacation as you like!
• 10 additional company holidays, plus your own Care Day and Winter Break.
• Flexible parental leave.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity.  We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SUPERHUMAN????

• The fastest email experience in the world
• Loved and adored: see what our customers say
• Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT????

We're not solving a small problem, and we're not addressing a small market. We're going after email, the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As a Product Marketing Manager, Growth you will be at the forefront of developing innovative strategies that drive customer acquisition, activation, feature adoption, and retention. Your role involves a deep dive into customer behavior, market trends, and product dynamics to create impactful marketing campaigns and growth initiatives. You will work hand-in-hand with our PM team and GTM teams to deeply understand our customers, their daily habits, their jobs to be done, and their challenges. 

ROLE????????‍????????‍????

• Develop a deep understanding of our product, how it functions, and how it delivers value to the different customers that depend on it
• Craft and execute growth strategies that accelerate user acquisition, improving activation rates, encouraging feature adoption, and enhancing customer retention
• Develop compelling messaging and positioning that highlights the unique value proposition of the product, specifically tailored to drive growth metrics
• Support our acquisition, content, and social teams with messaging that deeply resonates with our target audience
• Lead the planning and execution of product launches and campaigns that are specifically designed to drive growth
• Continuously test and refine growth tactics through A/B testing, experiments, and optimization strategies
• Support product teams with strong pre-build strategy and customer insights
• Support our Customer and Revenue team through enablement, content, and sales plays
• Evangelize the role of product marketing throughout the organization, supporting other cross-functional teams across both EPD and GTM
• Communicate effectively across teams to ensure alignment and shared understanding of objectives and initiatives
• Become an expert on our customers, representing their interests at internal planning and product strategy sessions

SOUND LIKE YOU????? 

• Experience:3-6+ years of relevant experience, preferably as a PMM focused on growth at a product-led growth and/or B2B SaaS company.
• Excellent Communicator: You have excellent written and verbal communication skills and excel at making the complex seem simple.
• Data Driven: You use data to inform all your decisions, and when there is no data, you seek to create new ways to measure or quantify impact. You know how to define, measure, and manage funnel metrics. 
• Skilled Collaborator:You excel at cross-functional collaboration and relationship building and can handle highly complex projects that impact multiple stakeholder groups.
• Growth mindset:You embrace challenges, welcome feedback, and see effort as the path to mastery. You believe that you and others can always learn and grow.
• Ownership:You are a self-starter, accept full accountability for your domain, take the initiative to find solutions, and focus on what must be done to create success.
• Customer-first: You constantly place the customer at the core of your thinking, consistently ensuring that our efforts are focused on creating a remarkable and delightful experience for users AND prospects.
• Grit:You have courage, passion, and the ability to persevere towards challenging goals. You are comfortable in a fast-paced environment and are agile enough to shift your focus to what is most important for our customers. 
• Proactive positivity:You demonstrate care and awareness for how your actions and words make others feel. You find ways to move forward from challenges stronger and happier. You choose to interpret situations positively rather than negatively.
• Location:We're open to you joining us in our San Francisco office or from a home office anywhere in North America or South America.

SALARY INFO????

The Product Marketing Manager, Growth role spans a wide breadth of experience at Superhuman. Our compensation band reflects the potentially broad range of candidates and experience levels that we are open to hiring for this role. 

Our starting salaries for this role range from $145,000 – $175,000. The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options. 

We are open to candidates in the US, Canada, or Latin America. We take a locally informed approach to non-US-based compensation and will be able to share ranges based on your country of residence.

BENEFITS????

Taking Care of Your Future ????

• Medical, dental, and vision insurance: 100% coverage for you, 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Take as much vacation as you like!
• 10 additional company holidays, plus your own Care Day and Winter Break.
• Flexible parental leave.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity.  We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SUPERHUMAN ????

• The fastest email experience in the world
• Loved and adored: see what our customers say
• Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As a Senior Product Marketing Manager, you will be responsible for crafting compelling product narratives in partnership with our marketing, product, and customer revenue teams. You will lead core PMM pre-build activities like TAM analysis, customer segmentation, customer journeys, messaging, and positioning, as well as post-build activities like launch planning, growth and campaign strategy, sales enablement, and content strategy. You will work hand-in-hand with our PM team and GTM teams to deeply understand our customers, their daily habits, their jobs to be done, and their challenges. 

ROLE ????????‍????????‍????

• Research, build, and launch customer-driven positioning and messaging for both our current and future products, features, and integrations 
• Develop a deep understanding of our product, how it functions, and how it delivers value to the different customers that depend on it
• Establish a best-of-breed launch process helping us get the most out of the new products, features, and integrations that we bring to market
• Support our acquisition, content, and social teams with messaging that deeply resonates with our target audience
• Drive customer and market research to strengthen our personas, product hypotheses, and sales motions
• Build integrated campaigns focused on a specific audience rooted in insights and product truth
• Support product teams with strong pre-build strategy and customer insights
• Support our Customer and Revenue team through enablement, content, and sales plays
• Support new 0-1 motions, including but not limited to market research, customer calls, focus groups, pricing strategy, and launch planning
• Evangelize the role of product marketing throughout the organization, supporting other cross-functional teams across both EPD and GTM
• Become an expert on our customers, representing their interests at internal planning and product strategy sessions

SOUND LIKE YOU? ???? 

• Experience:5-8+ years of relevant experience, preferably as a PMM at a product-led growth and/or B2B SaaS company.
• Excellent Communicator: You have excellent written and verbal communication skills and excel at making the complex seem simple.
• Skilled Collaborator:You excel at cross-functional collaboration and relationship building and can handle highly complex projects that impact multiple stakeholder groups.
• Growth mindset:You embrace challenges, welcome feedback, and see effort as the path to mastery. You believe that you and others can always learn and grow.
• Ownership:You are a self-starter, accept full accountability for your domain, take the initiative to find solutions, and focus on what must be done to create success.
• Customer-first: You constantly place the customer at the core of your thinking, consistently ensuring that our efforts are focused on creating a remarkable and delightful experience for users AND prospects.
• Grit:You have courage, passion, and the ability to persevere towards challenging goals. You are comfortable in a fast-paced environment and are agile enough to shift your focus to what is most important for our customers. 
• Proactive positivity:You demonstrate care and awareness for how your actions and words make others feel. You find ways to move forward from challenges stronger and happier. You choose to interpret situations positively rather than negatively.
• Location:We're open to you joining us in our San Francisco office or from a home office anywhere in North America or South America.

SALARY INFO????

The Product Marketing Manager role spans a wide breadth of experience at Superhuman. Our compensation band reflects the potentially broad range of candidates and experience levels that we are open to hiring for this role. 

Our starting salaries for this role range from $165,000 - $190,000. The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options. 

We are open to candidates in the US, Canada, or Latin America. We take a locally informed approach to non-US-based compensation and will be able to share ranges based on your country of residence.

BENEFITS????

Taking Care of Your Future ????

• Medical, dental, and vision insurance: 100% coverage for you, 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Take as much vacation as you like!
• 10 additional company holidays, plus your own Care Day and Winter Break.
• Flexible parental leave.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity.  We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

** This is a contract position!**

SUPERHUMAN ????

• The fastest email experience in the world
• Loved and adored: see what our customers say

Our customers get through their inbox twice as fast as before; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

ROLE ????????‍????????‍????

• Recruit for high-priority positions across the organization
• Sell the Superhuman Mission, Vision, and Values to candidates while building relationships and screening to alignment with our core values
• Collaborate closely and partner with the entire hiring team to solve complex hiring challenges and drive decisions efficiently
• Build strong relationships with stakeholders 
• Research and source qualified candidates through email outreach, LinkedIn, Boolean, social media outreach, referrals, events, and other innovative means
• Champion diversity and inclusion initiatives including our diverse slate approach
• Help us hold a high bar on and continue to improve our recruiting processes and best practices

SOUND LIKE YOU? ????

• Experience: You have 4+ years of full-cycle recruiting experience in a fast-paced environment (in-house SaaS startup preferred) with at least 2+ years focused on corporate and/or tech recruiting
• Tools of the Trade: You have experience with passive sourcing platforms, active candidate marketplaces, and applicant tracking systems (Greenhouse preferred)
• Diversity & Inclusion: Building a culture of diversity and inclusion is not an afterthought. It’s the first thing you champion when building a team.
• Magnetic Relationship Builder: Your peers would say you’re one of the most connected people they know, and that you enjoy connecting with people from all walks of life. Building relationships and garnering trust is often your top priority.
• Effective Communicator: You are excellent at communicating in any format (on the phone, video calls, in writing, over Slack, etc). You are able to clearly get your point across, and always capture just the right tone.
• Structured Operator: You thrive with process and are able to juggle and coordinate multiple opportunities and tasks while keeping a high attention-to-detail bar.
• Delight Focused: You are boundlessly optimistic! You care about going the extra mile for prospects, candidates, and your teammates, and think of new ways to put a smile on peoples’ faces.
• Resilient Project Driver: You own your work from start to finish and never leave a loose end. There is no roadblock you can’t overcome! 
• Location: We're open to you joining us in our San Francisco office, or from a home office anywhere in North America or South America.

COMPENSATION & BENEFITS ????

• Our salary for this role is $58-$68/hr for a 4-5 month contract, offering the potential for contract extension based on performance and business needs.
• MacBook Pro + workstation setup for the duration of your contract.

At Superhuman, we value diversity.  We are an equal-opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SUPERHUMAN ????

• The fastest email experience in the world
• Loved and adored:see what our customers say
• Our customers get through their inbox twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understandhow to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences andfundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

ROLE ????????‍????????‍????

Mission

Build and lead Core and Teams Product to massively deliver customer value, through remarkable UX and AI for teams and individuals to accelerate the entire Superhuman mission. 

Outcomes

Outcome #1: Rapidly and consistently deliver experiences to our teams and individual customers that help them be more productive

• We are here to build the most delightful and remarkable experiences possible. An experience is delightful when it evokes pleasant surprise. An experience is remarkable when it is so impressive that it compels people to talk about it.
• Simultaneously, we are on a journey to rapidly accelerate our growth trajectory. To achieve this outcome, the Head of Core Product will:
• Build out the roadmap, vision, and strategy for Core Product.
• Work cross-functionally with stakeholders such as Delight, Design, Customer Success, Customer Engagement, Core Product, Engineering, and Marketing, to delight our customers and achieve common goals.

Outcome #2: Drive cross-functional go-to-market plans to grow our business on new platforms and use cases

• Drive Windows/Outlook and Android penetration
• Drive Teams feature adoption

Outcome #3: Build and lead a high-performing cross-functional Core product organization.

• Inspire our team of world-class product managers, designers, engineers, analysts, and marketers to do the best work of their careers.
• Hire, coach, and retain a diverse, distributed, and talented team.
• Lead the organization with coaching, prioritization, clear communication, and modeling Superhuman values.

Outcome #4: Define and execute our Core product & Teams strategy

• Identify the 10x opportunities to help us maximize our impact on both our customer experience and our growth. The scope entails the Teams collaborative features, the role-specific services (i.e. Sales, HR), AI, mobile and desktop, email and calendaring, tech partnerships (i.e. SFDC, Hubspot), and developer platform. This is our biggest Product surface area.
• Collaborate across our leadership team to define plans that reinforce our competitive advantage and overall strategy. In particular, this is a very deep partnership with our Customer function, which owns human-mediated experience touchpoints.
• Define a clear and well-articulated Core product strategy that unlocks exponential growth.
• Lead the execution of that strategy, anticipate roadblocks, and enable the team to succeed.

Outcome #5: Define and execute our Workflow Integrations Ecosystem strategy

SOUND LIKE YOU? ????

Key Metrics

• Teams and user retention
• Teams and user NPS
• Platforms (Windows/Oulook and Android) Penetration
• Features usage rate

Competencies — our ideal candidate is amazing at:

• Building and refining our product strategies for Consumer and Enterprise SaaS businesses.
• Developing, hiring, and retaining high-performing product teams.
• Deep user design and product sense.
• Start-to-Finish ownership on outcomes. They act as if they are 100% responsible for their own outcomes as well as the outcomes of the company.
• Async Communication. They are highly proficient in written communication. They are not intimidated by long documents and can write accurately and precisely.
• Remarkable Quality: Focuses on simplicity and serving customers’ needs with unparalleled craftmanship.
• Embracing the Extraordinary. Form bold visions that push the limits, defy status quo, and inspire results.  Not afraid to do things differently we needed. They have relentlessly high goals (others may find unreasonably high) and the challenge guides us to learn, iterate quickly and ultimately win.
• Bias for action: Speed matters. Takes rapid steps forward, even in the face of uncertainty recognizing action is the catalyst for progress and growth. Decisive.
• Customer Zeal: Services our customers by deeply listening and understanding their needs. Through quantitative data and customer stories, develops empathy for our users and buyers.
• Caring deeply, challenging directly: Discusses and debates ideas openly. Focuses on the customer and business ‘so what’ and challenges stakeholders to take impactful action.

This is likely achieved through having 12+ years of professional experience on product teams, with 5+ years of experience leading product teams.

Behaviors — our ideal candidate works like this:

• Results Driven. They work tirelessly in pursuit of their results; they quickly take the initiative and own when results are off; they course correct and get scrappy if necessary.
• High Initiative. They proactively spot, diagnose, and solve problems. They do this without dropping the ball on their core responsibilities.
• Situational Scrappiness. They know how and when to roll their sleeves up; they can be players and player-coach just as well as coaches. They do this without losing strategic perspective.
• Detail Oriented. They know the numbers and metrics of their business in great detail; they know the answers to questions about their business immediately; they rarely have to ask their team before getting back to you.
• Grounded Optimism. They believe we will succeed and can explain why compellingly. They share this energy in the teams they serve on and lead.

Values — our ideal candidate shares these values:

• Create Delight. Creates lasting impression on customers through moments of joy and fulfillment.
• Start-to-finish ownership: Paves the path to success and takes full responsibility for ensuring it happens:
• To make things go right, approaches work holistically, aspiring to fully understand both the customer and the problem space.
• When something goes wrong, doesn’t find excuses or blame others. Instead, takes full responsibility for the outcome, including leading others to solve for the customer, and then review what must be done differently as a team to create success.
• Cares deeply, challenges directly: Cares enough about colleagues to have the hard conversations. Discusses and debates ideas openly, even when the decision is tough. We empower and support decision owners. All this is made possible by a foundation of appreciation and trust in one another.

SALARY ????

The Head of Core Product role may span a range of experience and expertise. Through our interview process, we will review your background, local market data, and use a mix of technical and qualitative assessments to determine where you fall in our range. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization. 

Our starting salaries for this role within US markets range from $235,000-$300,000+.  The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

BENEFITS ????

Taking Care of Your Future ????

• Medical, dental and vision insurance: 100% coverage for you, 75% coverage for all your dependents.

• Voluntary insurance: short-term disability, long-term disability, and life insurance.

• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).

• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Take as much vacation as you like!

• 13 additional company holidays, plus your own Care Days, Flexible Holidays and a company-wide Winter Break.

• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.

• Free access to Calm and Taskhuman.

• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.

• $1000 budget for workstation setup.

• $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!

• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity.  We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SUPERHUMAN ????

• The fastest email experience in the world
• Loved and adored:see what our customers say
• Our customers get through their inbox twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understandhow to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences andfundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

ROLE ????????‍????????‍????

Mission

Build and lead Core and Teams Product to massively deliver customer value, through remarkable UX and AI for teams and individuals to accelerate the entire Superhuman mission. 

Outcomes

Outcome #1: Rapidly and consistently deliver experiences to our teams and individual customers that help them be more productive

• We are here to build the most delightful and remarkable experiences possible. An experience is delightful when it evokes pleasant surprise. An experience is remarkable when it is so impressive that it compels people to talk about it.
• Simultaneously, we are on a journey to rapidly accelerate our growth trajectory. To achieve this outcome, the Head of Product will:
• Build out the roadmap, vision, and strategy for Core Product.
• Work cross-functionally with stakeholders such as Delight, Design, Customer Success, Customer Engagement, Engineering, Marketing, and Product to delight our customers and achieve common goals.

Outcome #2: Drive cross-functional go-to-market plans to grow our business on new platforms and use cases

• Drive Windows/Outlook and Android penetration
• Drive Teams feature adoption

Outcome #3: Build and lead a high-performing cross-functional Core product organization.

• Inspire our team of world-class product managers, designers, engineers, analysts, and marketers to do the best work of their careers.
• Hire, coach, and retain a diverse, distributed, and talented team.
• Lead the organization with coaching, prioritization, clear communication, and modeling Superhuman values.

Outcome #4: Define and execute our Core product & Teams strategy

• Identify the 10x opportunities to help us maximize our impact on both our customer experience and our growth. The scope entails the Teams collaborative features, the role-specific services (i.e. Sales, HR), AI, mobile and desktop, email and calendaring, tech partnerships (i.e. SFDC, Hubspot), and developer platform. This is our biggest Product surface area.
• Collaborate across our leadership team to define plans that reinforce our competitive advantage and overall strategy. In particular, this is a very deep partnership with our Customer function, which owns human-mediated experience touchpoints.
• Define a clear and well-articulated Core product strategy that unlocks exponential growth.
• Lead the execution of that strategy, anticipate roadblocks, and enable the team to succeed.

Outcome #5: Define and execute our Workflow Integrations Ecosystem strategy

SOUND LIKE YOU? ????

Key Metrics

• Teams and user retention
• Teams and user NPS
• Platforms (Windows/Oulook and Android) Penetration
• Features usage rate

Competencies — our ideal candidate is amazing at:

• Building and refining our product strategies for Consumer and Enterprise SaaS businesses.
• Developing, hiring, and retaining high-performing product teams.
• Deep user design and product sense.
• Start-to-Finish ownership on outcomes. They act as if they are 100% responsible for their own outcomes as well as the outcomes of the company.
• Async Communication. They are highly proficient in written communication. They are not intimidated by long documents and can write accurately and precisely.
• Remarkable Quality: Focuses on simplicity and serving customers’ needs with unparalleled craftmanship.
• Embracing the Extraordinary. Form bold visions that push the limits, defy status quo, and inspire results.  Not afraid to do things differently we needed. They have relentlessly high goals (others may find unreasonably high) and the challenge guides us to learn, iterate quickly and ultimately win.
• Bias for action: Speed matters. Takes rapid steps forward, even in the face of uncertainty recognizing action is the catalyst for progress and growth. Decisive.
• Customer Zeal: Services our customers by deeply listening and understanding their needs. Through quantitative data and customer stories, develops empathy for our users and buyers.
• Caring deeply, challenging directly: Discusses and debates ideas openly. Focuses on the customer and business ‘so what’ and challenges stakeholders to take impactful action.

This is likely achieved through having 12+ years of professional experience on product teams, with 5+ years of experience leading product teams.

Behaviors — our ideal candidate works like this:

• Results Driven. They work tirelessly in pursuit of their results; they quickly take the initiative and own when results are off; they course correct and get scrappy if necessary.
• High Initiative. They proactively spot, diagnose, and solve problems. They do this without dropping the ball on their core responsibilities.
• Situational Scrappiness. They know how and when to roll their sleeves up; they can be players and player-coach just as well as coaches. They do this without losing strategic perspective.
• Detail Oriented. They know the numbers and metrics of their business in great detail; they know the answers to questions about their business immediately; they rarely have to ask their team before getting back to you.
• Grounded Optimism. They believe we will succeed and can explain why compellingly. They share this energy in the teams they serve on and lead.

Values — our ideal candidate shares these values:

• Create Delight. Creates lasting impression on customers through moments of joy and fulfillment.
• Start-to-finish ownership: Paves the path to success and takes full responsibility for ensuring it happens:
• To make things go right, approaches work holistically, aspiring to fully understand both the customer and the problem space.
• When something goes wrong, doesn’t find excuses or blame others. Instead, takes full responsibility for the outcome, including leading others to solve for the customer, and then review what must be done differently as a team to create success.
• Cares deeply, challenges directly: Cares enough about colleagues to have the hard conversations. Discusses and debates ideas openly, even when the decision is tough. We empower and support decision owners. All this is made possible by a foundation of appreciation and trust in one another.

SALARY ????

The Head of Core Product role may span a range of experience and expertise. Through our interview process, we will review your background, local market data, and use a mix of technical and qualitative assessments to determine where you fall in our range. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization. 

Our starting salaries for this role within US markets range from $235,000-$300,000+.  The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

BENEFITS ????

Taking Care of Your Future ????

• Medical, dental and vision insurance: 100% coverage for you, 75% coverage for all your dependents.

• Voluntary insurance: short-term disability, long-term disability, and life insurance.

• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).

• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Take as much vacation as you like!

• 13 additional company holidays, plus your own Care Days, Flexible Holidays and a company-wide Winter Break.

• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.

• Free access to Calm and Taskhuman.

• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.

• $1000 budget for workstation setup.

• $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!

• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity.  We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SUPERHUMAN ????

• The fastest email experience in the world
• Loved and adored: see what our customers say

Our customers get through their inbox twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

This is a hands-on leadership role focused on driving our product and business forward. You'll lead the analytics organization, helping to deepen our understanding of our customers, deliver insights, and promote a data-informed culture across the entirety of Superhuman.

ROLE ????????‍????????‍????

Outcomes

• Outcome #1: Rapidly and consistently deliver high-quality insights to our broader leadership team to deepen our understanding of our customers and inform our strategy
• Build out the roadmap, vision, and strategy for Analytics.
• Work cross-functionally across leadership with key stakeholders including Customer, Growth, Marketing, Product, and Sales.
• Identify tradeoffs between short and medium-term investments while driving just the right amount of scale for our Analytics Tooling and Infrastructure.
• Outcome #2: Bring ROI and/or measurement to our plans to accelerate learning and help us easily identify the 10x levers from the 1x levers
• Partner with leaders to help us identify the 10x opportunities to help us maximize our impact on both our customer experience and our growth.
• Deeply understand and cascade understanding of business levers such that we can confidently create bottoms-up plans that we believe will reach our goals.
• Design the right cadences and share-outs of ROI so we separate signal from noise.
• Outcome #3: Build and lead a high-performing cross-functional Analytics organization
• Inspire our team of world-class analysts and data scientists to do the best work of their careers.
• Hire, coach, and retain a diverse, distributed, and talented team.
• Lead the organization with coaching, prioritization, clear communication, and modeling Superhuman values.

SOUND LIKE YOU? ????

Competencies

Our ideal candidate is amazing at:

• Analytics Roadmapping + Prioritization: Builds and delivers analytics roadmaps that unlock growth, ideally for product-led growth startups, with small and mighty teams.
• People Management: Develops, hires, and retains high-performing analytics teams.
• Analytical Chops: Strong hands-on executor of analytics (SQL) and analysis rigor to both drive individual analyses and coach the team on their output.
• Start-to-Finish ownership: Acts with 100% responsibility for their own outcomes as well as the outcomes of the company.
• Information Synthesis: Synthesizes insights into easily understood takeaways for all levels of audience, especially product analytics to help us understand user behavior, feedback, and impact.
• Bias for action: Speed matters. Takes rapid and decisive steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress and growth.
• Async Communicator. Communicates succinctly and quickly across various mediums (especially slack, notion, and email). Can produce and consume detailed written materials as needed without sacrificing speed.
• Cares deeply, challenges directly: Discusses and debates ideas openly. Focuses on the customer and business ‘so what’ and challenges stakeholders to take impactful action.

This is likely achieved through having 8+ years of professional experience on analytics teams, with 2+ years of experience leading analytics teams.

SALARY INFO ????

The Head of Analytics role may span a range of experience and expertise. Through our interview process, we will review your background, local market data, and use a mix of technical and qualitative assessments to determine where you fall in our range. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization. 

Our starting salaries for this role within US markets range from $218-235k.  The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

BENEFITS ????

Taking Care of Your Future ????

• Medical, dental and vision insurance: 100% coverage for you, 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• 13 company holidays, plus your own Care Days, Flexible Holidays and a company-wide Winter Break.
• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Free access to Calm and Taskhuman.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal-opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SUPERHUMAN ????

• The fastest email experience in the world
• Loved and adored: see what our customers say

Our customers get through their inbox twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As our Growth Marketing Lead, you will design, test, and scale new experiences that drive acquisition and expansion across our entire customer journey. You'll collaborate closely with marketing, product, analytics and customer teams to drive both individual and team seats by testing campaigns across our advertising campaigns, website, onboarding flows, customer communications and product surfaces. This role reports directly to our Head of Marketing. 

ROLE ????????‍????????‍????

Outcome #1 – Build and scale programs to drive individual user growth

• Drive individual self-serve acquisition across existing paid, organic and viral channels, including SEM, SEO and influencers
• Rapidly test and scale new channels to diversify user growth 
• Design experiments to drive growth and improve conversion across our website, landing pages and social channels.
• Collaborate with Product and Content marketing to maximize the impact of product launches and customer-focused campaigns

Outcome #2 – Build a sustainable engine of growth by continually evaluating and prioritizing our investments in different channels

• Proactively deploy budget against our highest performing channels while designing experiments to expand into new channels
• Own our funnel metrics and collaborate closely with our analytics and finance teams to evaluate success based on CAC, LTV and ROAS

Outcome #3 – Improve team growth 

• Collaborate with growth product teams to improve team creation and expansion across the customer journey
• Leverage product and firmographic signals to drive monetization and expansion of team accounts through lifecycle marketing

SOUND LIKE YOU? ????

• Experience: 
• You have at least 7 years of experience in growth marketing, with particular experience driving growth for PLG SaaS organizations. Bonus points if you have worked on customer funnels with a mix of individual and team growth motions. 
• You have a deep understanding of organic, paid and viral user funnels, with experience owning programs that directly drive self-serve acquisition. 
• You have experience using a multitude of tactics to drive growth, including paid spend, email, website and landing pages, in-product prompts and virality campaigns.
• You have a passion for experimentation, and seek to ground any conclusion in real-word results and data.
• You have owned budgets, and are comfortable deploying spend to double-down in high-performing areas.
• Bias for Action: You act with urgency, prioritizing speed to value and proactively unblocking both yourself and those around you. 
• Start to Finish Ownership:You accept full accountability and take initiative to find solutions to achieve results.
• Data Driven: You use data to inform all your decisions, and when there is no data, you seek to create new ways to measure or quantify impact. You know how to define, measure and manage funnel metrics. 
• Excellent Written Communicator: You're able to distill complexity into clear and concise written communication. You proactively communicate with your cross functional stakeholders and excel at async communication.
• Strategic: You can run balanced strategies with both short and long-term investments.
• Grit: You persevere towards challenging goals which may take months or years
• Growth Mindset: You embrace challenges, welcome feedback, and believe you and others can always grow.

SALARY INFO ????

The Growth Marketing Lead role may span a range of experience and expertise. Through our interview process, we will review your background, local market data, and use a mix of assessments to determine where you fall in our range. Our starting salaries for this role range from $167,000 - $190,000.  The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options. We are open to hiring for this role anywhere in the US.  We take a locally informed approach to compensation, and our range is inclusive of starting salaries in different geographies.

BENEFITS ????

Taking Care of Your Future ????

• Medical, dental and vision insurance: 100% coverage for you, 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Take as much vacation as you like!
• 13 additional company holidays, plus your own Care Days, Flexible Holidays and a company-wide Winter Break.
• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Free access to Calm and Taskhuman.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.