Is this the Sales and Development position you’ve been waiting for?

If you believe helping is the new selling ...

… that compassion beats coercion ...

… and that human-to-human connections are more important than all the perfect pitches anyone can ever hope to make in this noisy digital world ...

This could be the opportunity you’ve been looking for.

You're an experienced Sales Leader with expertise in the SaaS industry looking for a new opportunity to become Head of Sales and Development for a world-renowned app.

You’ve been waiting for the right position to come along, where you get to share a product that has a massive impact for millions of users, every single day.

With more than 4 million business customers and over 1.7 billion brand interactions per month, tawk.to has established a global audience and industry following.

We’re looking for a motivated, talented and experienced Head of Sales and Development to join our growing team at tawk.to.

What You’ll Do:

• Nurture users through the product suite, ensuring they’re set up for success and maximum benefit in their businesses

• Design and implement effective prospecting, up-selling and cross-selling strategies

• Develop, convert, and expand a pipeline of clients, setting new records for growth and revenue

• Proactively respond to online chat inquiries, qualify warm leads and book meetings with prospects

• Work with marketing to develop promotional ideas and strategies

• Lead strategic planning for sales, with accurate forecasting to support predictable revenue

• Share the value of products and services with prospects as an evangelist for tawk.to

• Assist with pricing strategy for products and services

• Manage the CRM database, keeping names, contacts and leads up to date.

• Collaborate with marketing and engineering to identify problems, customer needs and opportunities to create memorable user experiences

Who You Are:

• You’re a sales leader with 3-7 years of relevant experience and expertise in SaaS solutions

• You have a proven track record of managing pipelines and exceeding sales quotas

• You have a passion to provide exceptional client service and an outstanding customer experience

• You have strong analytical skills and use data and metrics to back up recommendations and drive action

• You’re an effective presenter with outstanding communication skills

• You’re accustomed to working in a fast-past digital landscape and a competitive environment

• You have a good understanding of digital communication technology and emerging trends

• You are available to work during U.S. business hours and also attend weekly meetings in person at our Melbourne office during local business hours (AEDT/AEST).

• You have an entrepreneurial mindset — you know from experience what it takes to run your own company and take full ownership of projects

Location:

In this role, you will work closely with our Head of Customer Success and VP Strategic Partnerships at our Melbourne location. This is a partial-remote position with reduced in-office requirements, allowing a portion of your work to be carried out at a location of your choice.

Help us achieve our goal — to enable businesses to be where their customers are and turn conversations into lasting relationships

If you are ready for a new position as a respected Head of Sales and Business Development that works amongst a respectful and talented crew, then at a minimum, you owe it to yourself to fill out the short application below and begin a conversation.

You're one step away from the opportunity you’ve been waiting for.

Apply today — for the first day in an amazing new adventure ahead.

tawk.to, the world’s #1 business messaging application, is expanding its engineering team and is seeking an experienced Back End Developer, with research and data analysis skills, to proactively support and contribute to our programs.

With more than 3 million business customers and over 1 billion brand interactions per month, tawk.to has established a global audience and industry following.

We’re looking for a triple threat. A motivated, talented and experienced Senior Android Engineer to come and join our growing family at tawk.to. Help us to achieve our goal and enable businesses to speak to their customers and turn interactions into lasting relationships.

The objective is simple but the results will bring ongoing value to all businesses, regardless of size or how far into their journey they are. Yet we can’t do it alone.

We truly believe in what we do and we’d like you to join us on our voyage. Make the most of this incredible opportunity, join our passionate team and let’s make it easy for millions of people around the world to communicate, together!

Qualified Candidates:

• You love to code. You love to take raw ideas and build great products using code. Code is your way of changing the world.
• You use Kotlin as your main battle sword but not afraid to use Java.
• You have strong understanding of Android components such as Android Room, Android ViewModel, Android LiveData, Android Lifecycles, ConstraintLayout.
• You love the Android platform, you embrace Android fragmentation and build an application that works well with various Android version and devices.
• You want to ship new products and features to customers (or improve existing ones).
• You care about more than just the code. Your code is not only reliable and performant for customers, but can be read, maintained and understood easily by other engineers on your team.
• You understand the intricacy of developing for mobile with limited battery, cpu power, memory, data and connectivity.
• You take pride in your work and ownership of the solutions you build. When a team member or customer is in need, you feel a sense of urgency to understand their pain and thoughtfully help.
• You spend most of your time coding, but you also have an eye for great design and a feel for great UX.
• You love learning new things. In the ever-changing engineering world, you continuously learn about new tech and exploring areas that you might not have experience with yet.
• You believe in writing unit and integration tests and have at least tried TDD. You like owning the quality of the code you write — QA doesn’t mean throwing it over the wall for someone else to test. You understand that some things are too costly to automate and must be manually tested to get it right.
• You understand the difference between ownership of code and attachment of code. You own the code but you're not attached to the code and be able to take input objectively.

About the role

• Plan and build product features on the Android platform
• Work with the product manager and designer to achieve UI/UX inline with Android
• Fix bugs and performance issues
• Communicate with internal APIs and external APIs
• Help customers with issues they are having to ensure they have the best experience possible.
• Write documentation for implementation
• Communicate the status of test development to the appropriate channels


Compensation: We are able to offer a competitive salary, depending on your experience and demonstrated capabilities.

Why tawk.to is a great place to work:

We are a highly motivated, friendly, and globally distributed team. Our company has grown but we're still a small team, so everyone that delivers in their area can have and make a big impact, and there are career growth opportunities for our highest achievers.

!!!SERIOUS APPLICANTS ONLY!!!

We need a Full Stack Developer for tawk.to

Assisting clients to learn how to trade crypto in the financial markets via 1on1 mentoring, coaching them through the difficulties of learning how to trade and in the 1on1 sessions identifying areas for continuous improvement.

What are the VA's primary responsibilities?

• Building, maintaining and enhancing web apps
• What would a typical day in this role look like?
• Working through the project management system to complete the tasks they have committed to completing that day

What are the “must-have” skillsets of a successful candidate?

• Front end design
• Experienced Bubble.io developer
• Experience building bubble.io plugins
• Exposure to Forex and/or Crypto sites and related API's
• Experience consuming 3rd party API's & webhooks
• Experience with sales funnels

What are the “nice-to-have” skillsets of a successful candidate?

• On-Page SEO
• Experience with eLearning platforms
• What systems and software should be would you like the VA to be familiar with?
• Bubble.io, OAuth2.0 & Auth0.com, Zapier

If you have what it takes, send me your resume.

Senior Front End Developer (VueJs/React)

Remote: Full-Time

Do you have an eye for visually aesthetic design?

Can you create code that produces a great visual element on an application?

Do you possess the ability to bring together teams of UI/UX designers with teams of technical programmers to produce an application that looks great and is easy to use?

Come showcase your ability to combine the art of design with the art of programming to a worldwide audience of over 3.5 million users!

We are searching for someone who has a passion for code quality and craftsmanship. Someone who enjoys working in an environment where each individual works towards a common goal- to build a full feature business communication tool and provide FREE access for everyone to use it!

tawk.to, the world’s #1 business messaging application is expanding its engineering team and is seeking an experienced Senior Front End Developer, to help shape the future of business communications.

Qualified candidates:

• Thorough knowledge of JavaScript
• Deep understanding of HTML and CSS (SASS, LESS, Handlebars, etc.)
• Experience with a modern JavaScript framework such as Vue or React
• Experience with cross-browser, cross-platform issues and solutions
• Must have Web-App Development experience
• Proficient understanding of code versioning tools, Git
• Experience with WebSockets, Local Storage, WebWorkers, UserMedia
• A keen eye for good UX/UI
• Good command of English (written and spoken)

Preferred qualifications:

• 3+ years of experience doing front end
• Comfortable using Unix based OS
• Strong HTTP knowledge
• Working knowledge of TypeScript
• Experience with Agile/Scrum/Pair programming methodologies
• Experience with server-side node.js
• Academic background in computer science

Compensation:

We are able to offer a competitive salary, depending on your experience and demonstrated capabilities.

Why tawk.to is a great place to work?

We are a highly motivated, friendly, and globally distributed team. Our company has grown but we're still a small team, so everyone that delivers in their area can have and make a big impact, and there are career growth opportunities for our highest achievers.

With more than 3 million business customers and over 1 billion brand interactions per month, tawk.to has established a global audience and industry following.

!!!!!SERIOUS APPLICATIONS ONLY!!!!!

What are the VA's primary responsibilities?

• The VA should help our team developing a web application we're working on. The web application is an administration dashboard for managing virtual machines.
• What would a typical day in this role look like?
• Code development.

What are the “must-have” skillsets of a successful candidate?

• Experience in backend web development with Node.js, Express.js (or similar frameworks)
• implementing HTTP JSON APIs (that will be used by the frontend)
• interfacing with a RDBMS (in this case it's PostgreSQL, but general RDBMS experience is okay)
• feeling comfortable working in a Linux environment,
• knows how to use GitHub

What are the “nice-to-have” skillsets of a successful candidate?

• Basic virtualization knowledge/experience (with a platform like VMware vSphere/vCenter or Nutanix AHV or Proxmox VE or oVirt or similar)

What systems and software should be would you like the VA to be familiar with?

• Node.js, Express.js,
• PostgreSQL,
• VMware vSphere/vCenter (or similar)
• GitHub
• HTTP JSON APIs (no particular format or standard)

Spf.io is an all-in-one platform that provides translation and accessibility for live events. Our vision is to make every event accessible in every language.

We’re seeking a software development engineer to take the product to its next iteration, providing a seamless self-service experience for customers, graceful online/offline support (through Progressive Web Apps), internationalization, customer analytics, and scalable cloud infrastructure.

Our product is built with full-stack javascript (Mithril/React front-end and Express backend). It currently runs on AWS and DigitalOcean infrastructure.

What are the VA's primary responsibilities?

Within the team you will:

• Collaborate with the product owner and technical lead to deliver the product vision.
• Drive discussions on architecture, design, and strategy for delivering on business outcomes.
• Lead design, development of core features and products
• Be part of all stages of software development life-cycle, including definition, design, development, implementation
• Be part of the team estimation/planning activities

What would a typical day in this role look like?

• Scrum, daily stand up, code development, code review, supervised AI

What are the “must-have” skillsets of a successful candidate?

BASIC QUALIFICATIONS

• Degree in Computer Science or related field, or equivalent work experience.
• Computer Science fundamentals in object-oriented design.
• At least 2 years minimum experience building scalable software.
• Proficient in full-stack JavaScript (React & NodeJS), HTML, CSS.
• Evidence of working with algorithms, data structures, efficiency, concurrency, and performance optimization.
• Evidence of working with object-oriented development and design patterns.
• Strong analytical and excellent problem-solving skills.
• Strong written and verbal English communications skills.
• What are the “nice-to-have” skillsets of a successful candidate?

PREFERRED QUALIFICATIONS

• Experience with WebRTC
• Experience with mobile app development

MUST HAVE EXPERIENCE BEING AN ESTIMATOR!

Primary Responsibilities!
Plan reading, Project takeoff (estimation), Project costing, Customer interaction, Vendor interaction, and Home office interaction.

What would a typical day in this role look like?

Costing of work, answering questions form engineers and clients, check and scheduling orders and deliveries

What are the “must-have” skillsets of a successful candidate?

Excel, estimating skills understanding of SF to QF the QY. Price allocation - curb is 20 per LF 100 feet of cube is 2000 - then the ability to cost out the material and double-check the material expended - the ability to compile a proposal

What are the “nice-to-have” skillsets of a successful candidate?

excel. Blue beam, Computer ease construction management (easy to learn) CAD

Are you a professional that strives to build and design web apps with the customer journey front of mind?

Do you love to work with a team where everyone's input is shared and valued?

Are you always researching industry best practices to learn and implement into your own work?

tawk.to is looking for a skilled UI/UX designer to be a part of our creative design team. We are seeking an experienced mobile & web application designer, to help design and build the next generation of tawk.to products and features.

This is an opportunity to showcase your skills and capabilities to a worldwide audience of near 4 million businesses and end-users to help them communicate and build relationships.

Qualified candidates:

Working knowledge of Design Systems
Mobile Design Principles - HIG ( Apple Design Principles and Material Design ( Android Design Principles )
Proficient with Figma / Illustrator / Photoshop and alike
Past experience with using wireframes to bring concepts to production
Past experience designing CRM or Dashboard is beneficial
The ability to create illustrations is a plus - Since we are adding new icons from time to time.
Problem Solving is second nature.

Remuneration:

Very competitive salary offered based on candidate skills and ability. We are looking for the best of the best!

Why tawk.to is a great place to work:

We are a highly motivated, friendly, and globally distributed team. Our company has grown but we're still a small team, so everyone that delivers in their area can have and make a big impact, and there are career growth opportunities for our highest achievers.

With more than 3.8 million business customers and over 1 billion brand interactions per month, tawk.to has established a global audience and industry following.

tawk.to, the world’s #1 business messaging application, is expanding its team of service providers and is seeking a motivated, talented, and experienced Chat and Email Support Specialist to hire for one of its clients.

Ooni designs and builds pizza ovens and accessories. They pride themselves on their awesome products and the amazing community that has been built around them. Their ovens reach super-high temperatures and cook pizza in just 60 seconds!

About the project:
This is a 3-month project which will start in October and continue through December.

About the role:
Our client needs Email Support Specialists. Email Support staff provide assistance to company customers via email. Key responsibilities for this role include developing customer relationships, solving customer issues, promoting products and services, maintaining their job knowledge, reporting to supervisors, and forwarding unresolved queries to specialists.

Requirements:
Must have email support experience
Must possess a strong command of the English language
Must have a positive personality
Must be customer-oriented

Work Schedule:
40 hours per week
Must be willing to work on weekends and during the holidays, especially on Christmas eve and day (we pay extra on holidays)
Must be willing to work shifting schedules

These tests are mandatory:

ENGLISH TEST: www.examenglish.com/leveltest/grammar_level_test.htm

TYPING TEST: www.typing.com/student/typing-test/1-minute

Kindly send me the screenshots of your results once done and send your CV to mary@tawk,to with the Subject: CHAT/EMAIL SUPPORT SPECIALIST

API Integrations Developer (Remote Role - Full Time)

tawk.to, the world’s #1 business messaging application is expanding its engineering team and is seeking an experienced API Integrations Developer, with research and data analysis skills, to help shape the future of business communications.

Every day we get to build an array of awesome systems at scale, including search, concurrency, content organization, real-time metrics, deployment, and event-driven, low-latency, concurrent apps. Our current systems are mostly built on Node.js.

We focus on fast, iterative development (over 200+ deployments just last month), and collaborative, interactive programming. Developers work within small cross-functional teams of 3-6 crew that rely on one another to champion their project goals and in setting their own priorities are expected to build and deploy applications quickly and iteratively.

We are looking for an API integrations developer who can use different languages to develop, improve and maintain integrations that connect with our software.

What you'll do

- Help design and build tawk.to public API to expose internal APIs
- Create and maintain documentation for public API
- Work with tawk.to integration, partners to integrate tawk.to into their platform
- Create and maintain internally built deep integrations for 3rd party systems such as Shopify, zapier and etc
- Help resolve customer requests related to public API and integration

Who you are

- You're proficient in JavaScript/TypeScript programming language
- You've worked and are familiar with Nodejs and MongoDB
- You've experience with client-side technologies (HTML/CSS) and building responsive user interfaces
- You're proficient in API authentication methods such as OAuth flow, API keys, JWT token
- You've worked on building API before and are familiar with the paradigms of API design.
- You're excited at the opportunity to help the greater community to build applications/solutions on top of tawk.to platform

Compensation:
We are able to offer a competitive salary, depending on your experience and demonstrated capabilities.

Why tawk.to is a great place to work?
We are a highly motivated, friendly, and globally distributed team. Our company has grown but we're still a small team, so everyone that delivers in their area can have and make a big impact, and there are career growth opportunities for our highest achievers.

If you think this position is the direction you want your career to take, jump in and enjoy the ride!

What are the VA's primary responsibilities?

Based in Farringdon, your role will be to work alongside the Managing Director and Company Secretary supporting on various aspects of litigation, case management and liaising with counsel. You will supervised by a qualified lawyer.

Your new role

• Supporting the development of a legal function of varying degrees of experience to be an efficient and cohesive unit in a growing business

• Ability to follow instructions, understand commercial considerations and a high level of attention to detail.

• Reducing unnecessarily incurred disbursements and mitigating costs risk

• Deal with escalated complaints within the business and drive improvements in regulatory compliance across the board

• Assist with the management and evaluation of the performance of external solicitors

• Deal with litigation for and against the business on a bespoke basis, including instruction and management of any external solicitors

• Provide guidance and support on compliance and regulatory matters to colleagues across the business

• It would highly desirable if the candidate had broad commercial litigation experience and trademark and intellectual property law experience.

What you'll need to succeed

• Experienced Paralegal (career Paralegals are welcome to apply) who has been supervised previously by a qualified lawyer [Note to Amar – we do not want someone who has never been supervised by a qualified lawyer as they will have no idea what they are doing]. • Proven experience of litigating files in your own name under supervision in the County Court and High Court (essential) and Employment Tribunal (desirable).

• Experience of litigation, dispute resolution, employment law, property law, including Advocacy, with a good working knowledge of the Civil Procedures Rules

• Working knowledge of data protection and the requirement of GDPR preferable.

• Ability to cope well under pressure, multitask, and can adapt to changing circumstances and team working

• Extensive drafting experience, including p…

What would a typical day in this role look like?

Working with lawyers and barristers instructed by Mr Lodhia on various matters.

Managing and co-ordinating Mr Lodhia’s diary and appointments.

Will the VA be required to know and use the tawk.to software?

Yes

What geographic timezone will the VA be working in?

(GMT+01:00) Europe/London

How many hours/week do you require?

40 hours/week

Schedule Content

Days

Monday, Tuesday, Wednesday, Thursday, Friday

Hour Expectations on different days

Monday- Friday 10am - 7pm