The Data Analyst will support TED’s growing media and business analytics efforts with a primary focus on TED’s membership and subscription programs, including TED Membership, an initiative aimed at supporting TED’s nonprofit efforts to spread ideas far and wide.

We’re looking for a curious soul who is data-savvy, scrappy, and has an eye for the story in the numbers. Success in this role looks like translating data into insights and insights into actionable recommendations that can support marketing, engagement, creative and product teams in optimizing against acquisition, engagement and retention strategies. You should feel comfortable in both collaborative and independent settings, and have a passion for community and impact-driven initiatives. 

You’ll be responsible for leveraging data to inform continued and accelerated revenue and customer growth and retention. You’ll work closely with a forecast model to set goals, monitor pacing and provide strategy recommendations. Working closely with both marketing and engagement team members, you’ll support A/B testing efforts, monitor our acquisition and engagement tactics, develop new KPIs to measure success and uncover growth opportunities, and identify ways to reduce churn and support long-term satisfaction and retention. 

Responsibilities 

• Manage, organize and report on all customer KPIs, including those associated with revenue and subscriber growth, churn, member satisfaction and engagement, marketing and acquisition, and member make-up
• Prepare routine reports, including weekly and monthly performance and pacing updates, along with ad hoc deep dives aimed at illuminating key facets of the Membership engine 
• Create and manage dashboards for key stakeholders + executives
• Assist in development and measurement of A/B testing across the funnel, from marketing to landing page conversion
• Create forecasting models across member acquisition channels and work alongside Membership stakeholders to set goals + performance metrics, monitor pacing and make strategy recommendations
• Support reporting across qualitative methods, like member satisfaction surveys, cancellation feedback, and more
• Bring data and insights to life through data visualization, storytelling and actionable recommendations

Skills + Experience

• 3+ years experience in an analytics role for a subscription model. Must have an understanding of KPIs affiliated with all aspects of the user conversion funnel — impressions, CTR, conversion, retention — and should have some experience measuring engagement and user-level data.
• Technical:
  • A deep-level of experience with a range of analytics tools, including: 
    • Product analytics tools such as Google Analytics or Mixpanel
    • Business intelligence + analytics tools like Tableau and Stripe
    • Off-platform-specific tools like Sprout Social and MailChimp
  • Proficient in writing your own SQL queries
  • Deep understanding of digital campaign tracking and UTM parameters
  • Demonstrated understanding of various forecasting methods and their pros and cons
  • Experience with analyzing and measuring results from A/B testing
  • Experience with survey tools, i.e. SurveyMonkey and using qualitative data + sentiment to support a data story 
  • Bonus points for:
    • Demonstrated proficiency with data extraction, cleaning, and visualization using R and ggplot2
    • Creating dashboards in Tableau
    • Querying data from a data warehouse (preferably experience with Snowflake or BigQuery)
    • Managing source code via GitHub
• Storytelling: 
  • Proven ability to analyze and evaluate data, identifying the insights and takeaways that inform top-of-mind content and business decisions 
  • Proven success shaping reporting and deliverables with unique stakeholders’ needs in mind
  • Experience with data visualization; ability to tell an engaging, clear and actionable story around data
  • Exceptional communication + presentation skills
  • Proven success informing strategy through data-driven recommendations and insights
  • Understanding of a customer acquisition funnel, and familiarity with mapping KPIs and goals to each part of the funnel
  • Ability to use qualitative data + sentiment to support quantitative data stories 
• Inclusivity:Eagerness to understand the cultures, values, goals, and constraints of others, whether they are TED staff, partners, audience members, or beyond.

TED creates, produces and distributes audio and video media (most famously TED Talks) to millions of people around the world. As the Director of Front-End Engineering on TED's Technology team, you will have the opportunity to oversee the development of one of the largest stages in digital media. We strive to be on the cutting edge with our front-end toolchain and tech stack. You will direct teams of developers working with the latest and greatest technology to develop websites and apps which deliver TED content to millions of people around the world each day. The Director of Front-End Engineering collaborates with an amazing team of designers and product owners to take new features and products from conception to production.

Qualifications:

• 8+ years in software engineering
• Proven record mentoring and growing more junior colleagues
• Firsthand experience working in both consumer internet technology, as well as enterprise tools
• Extensive experience hands-on with front-end tech stacks and Javascript. Focused experience with technologies such as Node.js, React, Ruby on Rails and AWS are strong plus.
• Mission-driven and keen to support and grow our global community, welcoming people from every discipline and culture who seek a deeper understanding of the world. Demonstrated commitment to diversity and inclusion; seek to broaden representation across tech in support of innovation. Believe passionately in the power of ideas to change attitudes, lives and, ultimately, the world
• Strong communication, curiosity, collaboration, and perspective-taking skills. Eager to understand the cultures, values, goals, and constraints of others, whether they are TED staff, partners, users, or beyond
• Desire to work in a fast-paced environment where we navigate the complexities of both scale (especially on ted.com) and crafted experience (especially for our conferences)

Responsibilities:

• Lead and manage a team of software engineers, including supporting their hiring, retention, career growth and professional development, and performance management
• Individually contribute directly to software development efforts across a range of projects and teams
• Lead the enablement of great developer experiences by implementing modern DevOps practices 
• Serve as an escalation point on technical decisions that span multiple project areas, including technical architecture, programming languages, saas modules, deprecation decisions, and other technical strategic decisions
• In collaboration with product managers, designers, and functional leads, serve as a key connecter and coordinator between parts of the digital products team, as well as TED more broadly
• Contribute to TED’s overall success: the strength of our global communities, the relevance of our projects, and the impact of our ideas 

Why work for us?

TED is a global community, welcoming people from every discipline and culture who seek a deeper understanding of the world. We believe passionately in the power of ideas to change attitudes, lives and, ultimately, the world. TED began in 1984 as a conference where Technology, Entertainment and Design converged, and today covers almost all topics — from science to business to global issues — in more than 100 languages. Everything we do is driven by this goal: How can we best spread great ideas?

In addition to driving forward TED’s mission and joining our dynamic Engineering team, we’re proud to provide strong employee benefits, including:

• Full health benefits (medical, dental, vision) 100% paid by TED for employees
• Paid family leave
• Work-life balance encouraged (TED closes for a 2-week summer break and 1-week winter break plus you're eligible for additional paid time off)
• Free OneMedical and SpringHealth membership for you and your dependents to address physical and mental well-being 
• 401k with match

Workplace Conditions / Physical, Mental and Visual Demands:

• General: Office environment
• Physical: Repetitive movement of wrists, hands, and/or fingers
• Mental/Visual: Concentrated mental and/or visual attention
• Machines, Tools, Equipment, Electronic Devices, Computer Software, etc.
• Ability to use common office equipment such as telephone and computer 
• Computer programs to include MS Office, Mac programs, Google Docs, functional related databases
• Travel: Upon request

 Your location is flexible, but you’ll need to work US East coast hours.

TED-Remote- Internship

Start Date:June/July 2022

End Date:  January 2023

We're looking forrecent college graduateswho are media savvy, committed to fighting misinformation, can articulate well-formed opinions, and complete meticulous technical tasks. You need to feel a personal stake in the future of science, health, technology, innovation, and demonstrate bona fides in one or two of those fields. 

Your primary mission will be to evaluate, optimize, and publish science/technology-oriented talks put forward by the TEDx community.This requires a scrupulous and discerning eye. This also requires a methodical and highly organized approach to work.Globally, the TEDx initiative produces 500+ talks every week; we need smart people to watch each one to ensure it falls within established guidelines, as well as identify the best and most urgent, so we can help share those ideas with a wider public. It's not as simple as you might think--there will be long hours watching video after video on a computer screen while you struggle to keep a clear-headed appreciation of our mission. We've been there. But if you love learning and sharing your opinion, it can be very rewarding. Your input will help guide not just the talks that we feature on TED.com, but our TEDx platforms as well.

A few skills you can expect to practice or learn: how to screen content and ensure it falls within established guidelines; how to research and fact-check content for video and audio formats; how to optimize a video for discovery on the internet; how to be an ambassador of the TEDx ethos; how to express a compelling opinion that leads to action; how best to contribute in a collaborative, opinionated workplace;what makes a great TED talk(and what makes a talk fail).

We are looking for someone with a specific focus, passion for, and deep knowledge of a field related to science. This could include, but is not limited to, artificial intelligence, health related sciences, astronomy, engineering, or environmental sciences. In addition to evaluating the credibility, novelty, and quality of scientific ideas, concepts, and innovations, you should be comfortable discerning ideas worth spreading from those that need further peer review.

Requirements:

• You must be able to work 5 full days (40 hrs) per week, 10-6pm EST
• You will need a stable WiFi connection given that this internship will be remote work from home.
• You should be well-versed in the YouTube Creator Studio andvery familiar working in Google Drive in spreadsheets and documents
• You should have an interest and experience in a broad range of scientific subjects 
• You should have a research background in your field of expertise
• You must be detail-oriented and perceptive when completing tasks, and you must be able to work independently and efficiently 
• You should possess a strong understanding of ethical reporting standards and practices--and be able to identify factual errors and logical flaws in examining sources
• You should possess excellent writing skills and be able to pass a short writing test
• You must be fluent in English

Additional preferred skills:

•  Fluency in one other language is preferred, but not required
• College level coursework in science, mathematics, or engineering

To apply,please submit your resume,a cover letter telling us why you’d like to join our team, and what your favorite TEDx talk is. Please include links to a writing sample, i.e. a paper you’ve done for school or an article you've written. Demonstrate that you are bright, perceptive, succinct, and insightful. 

Incomplete applications will not be considered.

Position Overview

TED’s Audio team is looking for a Podcast Marketing Assistant to play a vital role in growing our podcast audience, collaborating with the team on the success of our launches and ongoing promotion. This person will play a key role in supporting TED’s media strategy for podcast marketing, communicating with platform partners about upcoming launches, and cross-promoting TED’s content with other publishers. This individual is highly efficient and organized, enjoys troubleshooting, works well under pressure, and is comfortable with multi-tasking. We are looking for a self-starter who knows how to manage up and openly and effectively communicates with their manager. Some experience in marketing or media, and love of podcasts and social media are huge plusses. The role will start out by focusing on supporting and executing marketing campaigns, with a growth path within 1-2 years of building and leading campaigns.

RESPONSIBILITIES

• Works with marketing lead on cross-promotional efforts of TED’s original podcasts, including maintaining existing relationships with other publishers and finding new collaborative partners
• Maintain the podcast house ad calendar and ensure there’s an up-to-date record of internal inventory
• Collaborate with TED’s teams to cross-promote and execute marketing campaigns and efforts
• Maintain relationships with our platform partners and ensure we’re communicating all new launches and all deliverables are met
• Track podcast marketing activities and create reports in order to identify areas for improvement in audience acquisition
• Writes scripts for audio and digital ads
• Schedule meetings and perform admin functions as needed by the podcast marketing group
• Assists in the creation of podcast transcripts
• Support the podcast marketing group with different projects as they arise

QUALIFICATIONS / SKILLS

• 1 year of experience or an internship in a marketing/media role.
• interest with digital and paid marketing across new and existing channels including social media, newsletters, and digital ads.
• Experience with copywriting for email, ads, and social media.
• Knowledge of Google Analytics and SEO best practices
• Some experience in project management.
• This full-time role is operating in a remote capacity and will require working US East coast hours. The hired candidate has the option to work from our New York City office.

*APPLICATIONS WITHOUT COVER LETTERS WILL NOT BE CONSIDERED

About the Audio Team

TED is one of the top podcast publishers in the world, garnering over 420 million downloads annually. Our programs are listened to in over 190 countries and our shows have been consistently ranked by Apple Podcasts as the "most downloaded" of the year. In a world with over 700,000 podcasts (and growing), we've maintained this position over the years and have successfully launched new original shows that have found traction with both audiences and partners. TED’s award-winning portfolio of leading audio series includes the TED Radio Hour (with NPR), TED Talks Daily, The TED Interview, WorkLife with Adam Grant, Far Flung with Saleem Reshamwala, Am I Normal? with Mona Chalabi, Body Stuff with Jen Gunter, and many more.

This role reports directly to TED’s Podcast Marketing Associate.

Senior Front-End Engineer 

TED creates, produces and distributes audio and video media (most famously TED Talks) to millions of people around the world. As a Senior Front-End Engineer on TED's Technology team, you will be responsible for the development of websites which deliver TED content to millions of people around the world each day. You will collaborate with an amazing team of developers, designers and product owners to take new features and products from conception to production.

Qualifications:

• 5+ years of production Javascript/Typescript experience
• 7+ years of overall software development experience
• 3+ years working with a modern JS client side framework (React, Angular, etc.)
• Strong familiarity with architecting distributed systems
• Demonstrable knowledge of production GraphQL schema design and implementation
• Experience a plus with Next.js, React Native, Ember, Apollo server, GraphQL Federation or Ruby on Rails
• Curious and knowledgeable about web technologies and frameworks
• Strong ownership of work with the ability to drive projects from inception through completion, balancing doing it right and doing it fast
• Able to refactor legacy projects in addition to greenfield development
• Levelheaded during time-sensitive troubleshooting
• Value cross-functional collaboration and a diverse workplace

Responsibilities:

• Analyze and evolve system architecture of high volume website
• Design tools and libraries to simplify and accelerate organization-wide development
• Manage and monitor testing, performance, and code quality
• Influence and guide the direction of our products and technology choices
• Foster growth and support other engineers through constructive, collaborative code reviews
• Clearly communicate technical constraints and opportunities with stakeholders
• Other duties and special projects as may be assigned from time to time 
• Travel: Upon request / as needed

Why work for us?

TED is a global community, welcoming people from every discipline and culture who seek a deeper understanding of the world. We believe passionately in the power of ideas to change attitudes, lives and, ultimately, the world. TED began in 1984 as a conference where Technology, Entertainment and Design converged, and today covers almost all topics — from science to business to global issues — in more than 100 languages. Everything we do is driven by this goal: How can we best spread great ideas?

In addition to driving forward TED’s mission and joining our dynamic Engineering team, we’re proud to provide strong employee benefits, including:

• Full health benefits (medical, dental, vision) 100% paid by TED for employees
• Paid family leave
• Work-life balance encouraged (TED closes for a 2-week summer break and 1-week winter break plus you're eligible for additional paid time off)
• Free OneMedical and SpringHealth membership for you and your dependents to address physical and mental well-being 
• 401k with match

 *New York Office or Remote working US East Coast hours*

Position Overview:

The TEDx team is looking for a TEDx Community Intern to begin immediately. The TEDx Community Intern will provide support to the global TEDx community of volunteers. To do this, the intern will help moderate our online community platforms, process applications for conferences, be involved in creating learning resources for TEDx organizers, and more! If you have a can-do attitude and would like to work on an exciting global program, please submit a cover letter and application.

In your cover letter, please tell us about a project that you're proud to have worked on. What were its challenges, and how did you overcome them?

Qualifications:

• Must be based in New York City
• Able to work in our Manhattan office 5 days a week
• Must know how to use a Mac
• MUST be Keynote proficient
• Must be an exceptional writer
• Fluency working with Google applications: Docs, Gmail, Maps
• Very detail-oriented, organized and self-sufficient
• Capable of multitasking in a fast-paced environment
• Able to execute tasks with minimal guidance
• Must be a team player and reliable
• Exceptional communication skills
• Graphic design skills a plus: Photoshop, Illustrator, etc.
• Basic video editing experience preferred but not required
• Multi-lingual preferred but not required
• International experience preferred but not required
• Passionate about TEDx/TED

Responsibilities:

• Support the Director of TEDx Community Engagement + Learning and team on deadline-based projects and tasks
• Support moderation of all TEDx internal digital platforms to locate great content; flag potential issues; and respond to queries
• Support editorialization of content on our internal digital platforms
• Support team to find new ways to amplify TEDx ideas, insights, and stories
• Maintain team’s internal Google Docs
• Support review of applications from TEDx organizers to attend TED events
• Support logistics and lead up on all in-person workshops, and on-site TEDx activations or workshops including at TED Conferences
• Support production and support for online gatherings and activations 
• Support TEDx Learning Manager and Community Engagement & Learning Coordinator on all Learning projects
• Communicate with TEDx organizers through email, customer support portal, and initiative email inboxes
• Willingness to contribute however possible to ensure overall effectiveness of position
• Special assignments as required

Note that due to a high volume of applications, only considered candidates will be notified.  This is a full-time paid 6-month internship position based out of our NYC office with the potential to stay on longer.  Only candidates applying within the greater NYC metro area will be considered; telecommuting is not possible.  

TED Conferences LLC is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We invite all qualified candidates to apply online with their resume.

POSITION OVERVIEW

TED stages conferences and produces video media that it brings to millions of people around the world, through web media and other platforms. As a Back-End Engineer, you will be responsible for the backend systems that power our  user-facing experiences that power a lasting archive of ideas. You will work directly with experience designers and product owners to take new features from conception to production.

QUALIFICATIONS / SKILLS

• 5+ years Ruby on Rails experience, including gem development or rails engines
• 8+ years overall professional experience in software development
• Experienced in relational and document-based databases
• Strong focus on code-quality, documentation, test-driven development, performance, scalability, monitoring, and readability
• Able to debug and test problems through complex interconnected HTTP based services. 
• Experienced with Devops technologies including Docker/AWS
• Curious and knowledgeable about web technologies and frameworks.
• Able to refactor legacy projects in addition to greenfield development
• Strong ownership of work with the ability to drive projects from inception through to completion, balancing doing it right and doing it fast
• Values cross-functional collaboration and a diverse workplace
• Familiarity with git, version control, and Unix/Linux command line best practices
• Experienced in building APIs for internal and public consumption, JSON:API or GraphQL a plus.
• Some experience with Javascript backend technology: Express/Node a plus
• Some experience in Javascript, CSS, HTML, and related Web APIs a plus

RESPONSIBILITIES

• Analyze user requirements and design solutions for new features
• Design tools and libraries that will be used by other back-end engineers and company-wide
• Manage and monitor back-end testing, performance, and code quality
• Influence and guide the direction of our products and back-end technology
• Experiment with new technologies and share discoveries with the team
• Foster growth and support other back-end engineers through constructive, collaborative code reviews
• Clearly communicate technical constraints and opportunities with stakeholders
• Willingness to contribute however possible to ensure overall effectiveness of position
• Other duties and special projects as may be assigned from time to time 
• Travel: Upon request / as needed

BENEFITS

• Full health benefits (medical, dental, vision) 100% paid by TED for employees
• Paid family leave
• Work-life balance encouraged (TED closes for a 2-week summer break and 1-week winter break plus you're eligible for additional paid time off)
• Free OneMedical and SpringHealth membership for you and your dependents to address physical and mental well-being 
• 401k with match

 *New York Office or Remote working US East coast hours*

Senior Frontend Engineer, Conferences 

We’re looking for a Senior Frontend Engineer to play a key role on the Digital Products team at TED, focused specifically on building out, and iterating upon, TED’s conference technology. 

TED conferences are global events that showcase research and ideas from all disciplines. Conference programs are designed for attendees and speakers from vastly different fields to connect and draw inspiration from unlikely places. You’ll be involved in building the tools that help create the magic of TED. 

Qualifications:

• 5+ years of production Javascript/Typescript experience
• 7+ years of overall software development experience
• 3+ years working with a modern JS client side framework (React, Angular, etc.)
• Strong familiarity with architecting distributed systems
• Demonstrable knowledge of production GraphQL schema design and implementation
• Experience a plus with Next.js, React Native, Ember, Apollo server, GraphQL Federation or Ruby on Rails
• Curious and knowledgeable about web technologies and frameworks
• Strong ownership of work with the ability to drive projects from inception through completion, balancing doing it right and doing it fast
• Able to refactor legacy projects in addition to greenfield development
• Levelheaded during time-sensitive troubleshooting
• Value cross-functional collaboration and a diverse workplace

Responsibilities:

• Analyze and evolve system architecture of high volume website
• Design tools and libraries to simplify and accelerate organization-wide development
• Manage and monitor testing, performance, and code quality
• Influence and guide the direction of our products and technology choices
• Foster growth and support other engineers through constructive, collaborative code reviews
• Clearly communicate technical constraints and opportunities with stakeholders
• Other duties and special projects as may be assigned from time to time 
• Travel: Upon request / as needed

Benefits:

• Full health benefits (medical, dental, vision) 100% paid by TED for employees
• Paid family leave
• Work-life balance encouraged (TED closes for a 2-week summer break and 1-week winter break plus you're eligible for additional paid time off)
• Free OneMedical and SpringHealth membership for you and your dependents to address physical and mental well-being 
• 401k with match

 *New York Office or Remote working US East Coast hours*