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The Config Team


The Config Team began life in 1994, created by our CEO Andrew Moses. Since then, our team has grown rapidly. Some of us are older (and much wiser) but the ethos has always remained the same - to be a leading authority in SAP Logistics.

The Config Team is hiring a Remote Sales Manager (Supply Chain Software)

Job title: Sales Manager (Supply Chain Software)

Employment: Permanent

Location: UK Based

Salary: Excellent basic salary, car allowance, plus excellent benefits and bonuses - High earning potential!

The role overview:

Not your typical sales culture. The Config Team offers a role supported by a well networked and experienced sales team backed up by a performing marketing department and supportive, friendly company culture with strong stable leadership.


Aligned with our growth plans, we are now recruiting for a Sales Manager to join our existing new business sales team and drive the growth of our Supply Chain software products.


The position will work closely with the Head of Sales and will be instrumental in driving and managing new business sales. The successful candidate will strategically enhance this line of business and will be instrumental to its future success.


Our current portfolio of innovative solutions are used by international brands across all industry types. This role will leverage the already established customer references to enable growth when approaching and introducing The Config Team to new prospect customers.


Having built strong relationships with the prospective customers you will lead the engagements through to successful sale and customer on-boarding.


Duties and Responsibilities overview:

  • Identify, qualify, engage, and manage potential Supply Chain Software customers throughout the sales-cycle, leading to successful customer on-boarding and handover to Account Manager.
  • Work with Account Managers to maximise existing customer sales opportunities.
  • Identify cross-selling opportunities and promote other The Config Team products and services to customers, handing the management of the opportunity over to the relevant internal team member as appropriate.
  • Assist with supporting additional sales and pre-sales activity as required by the wider sales team.
  • Attend relevant sales meetings, leading when necessary and assisting with the coordination and organisation, customer management and any relevant follow-up actions.

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The Config Team is hiring a Remote Talent Resourcer & Coordinator

Job title:  Talent Resourcer & Coordinator

Employment:  Permanent

Location:  Commutable distance to Skelmersdale / Hybrid (home 3-4 days / office 1 - 2 days per week)

Salary:  Excellent basic salary, private healthcare, pension, 24 days holiday, your birthday off, life insurance 4x annual salary, volunteer day, charity donation allowance (MAC), plus more!


The role overview:

We are a company small enough to care, big enough to compete.


We offer a role within the SAP Technology & Software industry which is continuing to grow in strength and where the successful candidate will join a small internal Human Resources Team, reporting into the Talent Manager in the position of Talent Resourcer & Coordinator.


The position will play a key role in helping the business scale in size mainly across the UK & Australian based teams with some occasional resourcing in other areas of the world too.


The resourcing will primarily be low-volume, high skilled permanent positions, where you have the opportunity to build long lasting relationships with candidates and really get to know your market inside out. 


Holding the important position of acting as the face of The Config Team, you will understand candidate skillsets, discuss their career ambitious, get to know them personally and assess them in line with The Config Team core values.


Overview of duties and responsibilities:

Resourcing

  • Working closely with the Talent Manager to pro-actively network, search, and source to identify new talent that could be suitable for positions at The Config Team.

  • Create job advert copy, advertise job adverts, and manage the inbound talent pipeline of applicants from job adverts appropriately.

  • Conduct telephone screening interviews, submit, and discuss potential candidate profiles internally with the Talent Manager.

  • Manage, coach, coordinate, and schedule candidates through the interview process.

  • Ensure all candidates are treated with care during the recruitment process.

  • Responsible for building and maintaining talent pools within the ATS.

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The Config Team is hiring a Remote Senior SAP Functional Consultant (SAP WM)

Job title:Senior SAP Functional Consultant (SAP WM)

Employment:Permanent

Location: UK Based / Remote

Salary: Excellent basic salary and benefits

The role overview:
Acting as a key customer representative and subject matter expert for SAP WM and business processes, the role will optimise customer warehouse functions by delivering end-end implementations, upgrades and enhancements and offer support for SAP Warehouse Management solutions. 


In a senior position you will take a lead position during projects, acting at the right hand person to Project Managers and guiding lesser experienced colleagues during projects.


Responsibilities:

  • To develop a strong understanding of client operations and make well-founded suggestions for improvement through the use of SAP WM technology.
  • Give trusted advice and explain standard SAP configuration within SAP WM and the impact of changes upon solutions and/or business process.
  • Advise and explain the available system development changes and any impacts the changes may have.
  • To provide a level of strategic advice to customers for system design.
  • Advise customers on relevant best practice processes.
  • To design, build and implement complex SAP WM customer solutions.
  • To complete solution testing and issue resolution, complex configuration and act as a key representative for customers during go-live support.
  • To create and lead the delivery of end-user training, including the creation of documentation and user manuals.
  • Lead and facilitate customer workshops and requirement gathering sessions.
  • Lead the creation and completion of blueprint documentation.
  • Independently put together complex, accurate and suitable functional specifications.
  • Actively contribute to pre-sales activities including project estimation and defining scope of work, product demonstrations, RFP responses, quotations, SOW, proof of concepts and customer assessments.
  • Attend relevant company and industry events and meetings.
  • Keep up to date with the latest SAP technology, particularly within the Supply Chain.

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The Config Team is hiring a Remote SAP Project Manager

Job title:SAP Project Manager (Senior positions also available - please apply to find out more)

Employment:Permanent

Location:UK based / Remote / Hybrid

Salary: Excellent basic salary, private healthcare, pension, 24 days holiday, your birthday off, life insurance 4x annual salary, volunteer day, charity donation allowance (MAC), plus more!


The role overview:

This position will work alongside Senior Project Managers and the management team to help deliver end-end, upgrades, enhancements and change request SAP projects to customers of The Config Team, ensuring they are delivered on time, to budget and within the agreed scope.


You will be in a continuous learning environment with projects offering variety across project size, deliverables, technology, customer industries, countries and stakeholders to manage.


The role is customer facing and with the support of Senior Project Managers grow in confidence to take on more project lead activity, with the opportunity to progress into a Senior Project Manager position and beyond in the future.


Our portfolio of customers are typically recognised and well regarded brands across various industries. Supporting Senior Project Managers whilst having your own deliverables, you will act as a customer contact and have the opportunity to own relationships with such customers.


You will also have the opportunity to assist the team with budgeting, costing, forecasting and other financials related to projects. Assisting with pre-sales activity including RFP responses, quotations, SOW, defining scope of work, evaluations and customer assessments.


If you want to be working with the latest SAP technology, high-profile customers and develop your career into more senior project management positions, this position could be right for you.

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The Config Team is hiring a Remote SAP Functional Consultants (various modules)

Are you an SAP Functional Consultant looking for a role in an environment which isn't overly corporate and values you more than just a number?


Would a supportive, team first ethic, fun work environment and lots of benefits and L&D opportunities interest you?

Does working with the latest SAP technology and on S/4 Hana projects excite you?


Interested in a remote / hybrid working model?


An opportunity with The Config Team could be for you.


We are on the lookout for talented people with SAP functional and configuration experience within:


  • SAP FICO
  • SAP EWM
  • SAP WM
  • SAP MM
  • SAP SD
  • SAP PP
  • SAP QM
  • SAP PM/EAM
  • SAP TM
  • SAP Basis
  • SAP BW/BOBJ


Positions are available at the level of: Support Consultant, Functional Consultant, Senior Functional Consultant and Solution Architect and can be based anywhere within the UK.

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The Config Team is hiring a Remote SAP Support Consultant (SD/MM)


Job title:SAP Support Consultant (SAP SD/MM)

Employment:Permanent

Location:UK based

Travel: Infrequent

Salary:Excellent basic salary and on-call, enhanced private healthcare, pension, 24 days holiday, Birthday off, life insurance 4x annual salary, volunteer day, charitable donations of your choice, CSR initiatives, plus more!

The role:

The Config Team is an experienced and trusted SAP Support partner. We aim to delight our customers by exceeding their expectations in all aspects of support and service. This role is critical for managing and delivering day to day client requirements including Service Requests, Incident Resolution, Problem Management and Minor Changes aligned to ITIL Methodology and Service Level Agreements.


Duties and Responsibilities:

  • To own SAP support related activities for SAP SD/MM for multiple customers and different systems.
  • Support of other technologies including the range of The Config Team products and mobile technology.
  • Liaise with 3rd parties on issue resolution as required.
  • Continually monitor and complete team tasks and activities to ensure prompt delivery of the highest standard.
  • Where appropriate and working with Senior Consultants you may be required to assist with client workshops and requirement gathering sessions.
  • Assist the team with the coordination and delivery of client demonstrations.
  • Keep up to date with the latest SAP technology, particularly within the Supply Chain.
  • Display behaviours which reflect The Config Team Purpose, Mission, Vision and Values.

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The Config Team is hiring a Remote Graduate Project Manager

Employment: Permanent, 40 hours per week, Monday - Friday

Travel: Occasional UK and International Travel

Location: UK Based, Hybrid work

Salary: Excellent basic salary, state of the art equipment, private healthcare, 25 days holiday, life insurance 4x annual salary, volunteer day, plus more!


The role:

This is your opportunity to work for an award-winning and Investors In People Gold technology company, with offices based within the UK & Australia.

As part of our established Graduate Academy, you will begin your journey into IT/Software Consulting whilst being supported, mentored, and learning from highly skilled Project Manager experts.

This is a development role offering excellent career progression which will primarily focus on up-skilling you within Project Management whilst having the opportunity to gain cross departmental experience.


What you’ll be doing:

  • Develop an understanding of The Config Team software applications and products, SAP software, and the logistics & supply chain industry.
  • Be responsible for specific tasks under the guidance of a mentor, such as project coordination, reporting, standardisation, and administration.
  • Develop knowledge and gain confidence to advise and consult within own area of subject matter.
  • Develop an understanding of different project methodologies and business processes.
  • Grow your communication and interpersonal skills, leadership capabilities and conceptual thinking.
  • Collaborate with Project Managers to deliver projects with distinct quality, within budget and time.
  • Develop an understanding and assist with the delivery of end-to-end software projects.
  • Support with continuous improvement activities across the business.

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The Config Team is hiring a Remote Graduate Software Developer

Employment: Permanent, 40 hours per week, Monday - Friday

Travel: Occasional UK and International Travel

Location: UK Based, Hybrid work

Salary: Excellent basic salary, state of the art equipment, free travel, private healthcare, 25 days holiday, life insurance 4x annual salary, volunteer day, plus more!


The role:

This is your opportunity to work for an award-winning and Investors In People Gold technology company with offices based within the UK & Australia.

As part of our established Graduate Academy, you will begin your journey into IT/Software Consulting whilst being supported, mentored, and learning from highly skilled SAP software experts. This is a development role offering excellent career progression which will primarily focus on up-skilling you within SAP software development whilst having the opportunity to gain cross departmental experience.


What you’ll be doing:

  • Develop an understanding of The Config Team software applications and products, SAP software and the logistics & supply chain industry.
  • To make suggestions and begin to develop more complex analysis, reasoning and problem-solving skills.
  • Be responsible for specific tasks under the guidance of a mentor. Develop knowledge and gain confidence to advise and consult within own subject matter.
  • Keep up to date with the latest SAP software technology, particularly within the supply chain.
  • Grow your communication and interpersonal skills, leadership capabilities and conceptual thinking.
  • Develop a working understanding of the technical elements of SAP software and applications including configuration, bespoke software designs, developments, and the build of an SAP demo system.
  • Support with continuous improvement activities across the business.

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The Config Team is hiring a Remote Graduate IT Consultant

Employment: Permanent, 40 hours per week, Monday - Friday

Travel: Occasional UK and International Travel

Location: UK Based, Hybrid work

Salary: Excellent basic salary, state of the art equipment, free travel, private healthcare, 25 days holiday, life insurance 4x annual salary, volunteer day, plus more!


The role:

This is your opportunity to work for an award-winning and Investors In People Gold technology company, with offices based within the UK & Australia.

As part of our established Graduate Academy, you will begin your journey into IT/Software Consulting whilst being supported, mentored, and learning from highly skilled SAP software experts.

This is a development role offering excellent career progression which will primarily focus on up-skilling you within SAP software development whilst having the opportunity to gain cross departmental experience.


What you’ll be doing:

  • Build an understanding of The Config Team software application and products, SAP software, and the logistics & supply chain industry.
  • Working with customers to understand their requirements and advise on best fit SAP software solutions.
  • Complete business analysis exercises.
  • Play a role as part of a project team, under the mentorship and guidance of senior consultants.
  • Develop knowledge and gain confidence to advise and consult within own subject matter.
  • Keep up to date with the latest SAP software technology, particularly within the supply chain.
  • Grow your communication and interpersonal skills, leadership capabilities and conceptual thinking.
  • Learn different phases of a software project lifecycle.
  • Be responsible for specific tasks under the guidance of a mentor.
  • Develop a working understanding and assist with the technical elements of SAP software including testing, configuration, and the build of an SAP demo system.
  • Assist with internal innovation projects.

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The Config Team is hiring a Remote Solution Architect (SAP IBP/APO)

The Config Team ethos

“If there’s a way, we’ll find it. If there isn’t, we’ll invent it.”

Job title:Solution Architect (SAP IBP/APO)

Employment:Permanent

Location:UK based remote

Salary: Excellent basic salary and benefits

The role overview:

To be The Config Team subject matter expert for SAP Integrated Business Planning (IBP) / SAP Advanced Planning and Optimization (SAP APO) modules and advise on best practice business processes, configuration and system capabilities, including the impact complex system changes may have.


The position will lead customer engagements for SAP IBP/APO requirements throughout project delivery for end-end implementations from customer workshops, requirements gathering, testing, system upgrades and enhancements. You will be a leading expert for SAP IBP/APO during project go-lives, ensuring quality and successful delivery is achieved for customers.


As a Senior position within the business, the role will provide colleague support, coaching, development and guidance.

Seen as a trusted advisor to our global customers, the role will lead, own requirements for SAP IBP/APO system architecture during projects and have the opportunity to learn and work with the latest SAP technology including S/4 HANA.


Duties and Responsibilities:

  • To design, build and implement SAP IBP/APO customer solutions.
  • To develop a strong understanding of client operations and make suggestions for improvement through the use of SAP IBP/APO technology.
  • To advise and explain SAP configuration within the SAP IBP/APO modules and the impact of changes upon solutions and/or business process.
  • To complete solution testing and issue resolution, configuration and provide go-live support to customers.
  • Attend and contribute to customer workshops and requirement gathering sessions.
  • Contribute to the production and completion of blueprint documentation.
  • Independently create well-founded and accurate functional specifications.

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The Config Team is hiring a Remote Senior SAP Functional Consultant (SAP MM)

The Config Team ethos

“If there’s a way, we’ll find it. If there isn’t, we’ll invent it.”

Job title:Senior SAP Functional Consultant (MM)

Employment:Permanent

Location:UK based remote

Salary: Excellent basic salary and benefits

The role overview:

To be The Config Team subject matter expert for SAP Materials Management (MM) module and advise on best practice business processes, configuration and system capabilities, including the impact complex system changes may have.


The position will lead customer engagements for SAP MM  requirements throughout project delivery for end-end implementations from customer workshops, requirements gathering, testing, system upgrades and enhancements. You will be a leading expert for SAP MM during project go-lives, ensuring quality and successful delivery is achieved for customers.


As a Senior position within the business, the role will provide colleague support, coaching, development and guidance.

Seen as a trusted advisor to our global customers, the role will lead, own requirements for SAP MM system architecture during projects and have the opportunity to learn and work with the latest SAP technology including S/4 HANA.


Duties and Responsibilities:

  • To design, build and implement SAP MM customer solutions.
  • To develop a strong understanding of client operations and make suggestions for improvement through the use of SAP MM technology.
  • To advise and explain SAP configuration within the SAP MM module and the impact of changes upon solutions and/or business process.
  • To complete solution testing and issue resolution, configuration and provide go-live support to customers.
  • Attend and contribute to customer workshops and requirement gathering sessions.
  • Contribute to the production and completion of blueprint documentation.
  • Independently create well-founded and accurate functional specifications.

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The Config Team is hiring a Remote Senior SAP Functional Consultant (SAP PP)

The Config Team ethos

“If there’s a way, we’ll find it. If there isn’t, we’ll invent it.”

Job title:Senior SAP Functional Consultant (PP)

Employment:Permanent

Location:UK based

Salary: Excellent basic salary and benefits

The role overview:

To be The Config Team subject matter expert for SAP Production Planning (SAP PP) module and advise on best practice business processes, configuration and system capabilities, including the impact complex system changes may have.


The position will lead customer engagements for SAP PP requirements throughout project delivery for end-end implementations from customer workshops, requirements gathering, testing, system upgrades and enhancments. You will be a leading expert for SAP PP during project go-lives, ensuring quality and successful delivery is achieved for customers.


As a Senior position within the business, the role will provide colleague support, coaching, development and guidance.

Seen as a trusted advisor to our global customers, the role will lead, own requirements for SAP PP system architecture during projects and have the opportunity to learn and work with the latest SAP technology including S/4 HANA.


Duties and Responsibilities:

  • Act as a key customer representative and subject matter expert for SAP PP and business processes, attending and leading meetings when required.
  • To design, build and implement SAP PP customer solutions.
  • To develop a strong understanding of client operations and make suggestions for improvement through the use of SAP PP technology.
  • To advise and explain SAP configuration within the SAP PP modules and the impact of changes upon solutions and/or business process.
  • To complete solution testing and issue resolution, configuration and provide go-live support to customers.
  • Attend and contribute to customer workshops and requirement gathering sessions.
  • Contribute to the production and completion of blueprint documentation.
  • Independently create well-founded and accurate functional specifications.

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The Config Team is hiring a Remote Senior SAP Functional Consultant (SAP FICO)

Job title:Senior SAP Functional Consultant (FICO)

Employment:Permanent

Location:UK based

Salary: Excellent basic salary and benefits


The role overview:

To be The Config Team subject matter expert for SAP Finance and Controlling (FICO) modules and advise on best practice business processes, configuration and system capabilities, including the impact complex system changes may have.


The position will lead customer engagements for SAP FICO requirements throughout project delivery for end-end implementations from customer workshops, requirements gathering, testing, system upgrades and enhancments. You will be the leading expert for SAP FICO during project go-lives, ensuring quality and successful delivery is achieved.


As a Senior position within the business, the role will provide colleague support, coaching, development and guidance.

Seen as a trusted advisor to our global customers, the role will lead, own requirements for SAP FICO system architecture during projects, have the opportunity to learn and work with the latest SAP technology including S/4 HANA.


Duties and Responsibilities:

  • To design, build and implement SAP FICO customer solutions.
  • To develop a strong understanding of client operations and make suggestions for improvement through the use of SAP FICO technology.
  • To advise and explain SAP configuration within the SAP FICO modules and the impact of changes upon solutions and/or business process.
  • To complete solution testing and issue resolution, configuration and provide go-live support to customers.
  • Attend and contribute to customer workshops and requirement gathering sessions.
  • Contribute to the production and completion of blueprint documentation.
  • Independently create well-founded and accurate functional specifications.

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The Config Team is hiring a Remote Solution Architect (SAP PP QM)

Job title:Solution Architect (SAP PP / QM)

Employment:Permanent

Location:UK based

Travel:  Our project delivery takes a model which is mainly remote and therefore travel will be limited with the role

Salary: Excellent basic salary and benefits


The role overview:

You may be a Senior Consultant looking for your next step or already a Solution Architect who would be interested in working with new SAP technology within SAP Supply Chain software products and innovation and is seeking a role where you can make a lasting impact.


You will join The Config Team as a Solution Architect where you will lead customer engagements for SAP Production Planning / Quality Management (SAP PP / QM) Supply Chain software products and support and guide other colleagues during project delivery.


The role will lead, make innovation suggestions for our products, own system architecture, learn and work with the latest SAP technology, be involved with pre-sales, provide upgrade and system design advice and be seen as a trusted expert for our global customers.


Duties and Responsibilities:

Leadership & Customers

  • To act as a key customer representative and be seen as a trusted advisor to C-level customer executives for SAP PP / QM solutions and The Config Team Product solutions, attending and leading meetings when required.
  • Working with the Design Authority to lead, organise and guide colleagues during the delivery of The Config Team Product customer projects.
  • During projects, lead with system architecture and business process knowledge, providing advice throughout end-end delivery across system architecture, testing, documentation, end-user training, manuals and customer go-lives.


Solution Architecture & Project Delivery

  • To advise and explain on SAP PP / QM and The Config Team Product solution designs and the impact changes may have upon solution architecture and/or business process.
  • To lead and take ownership customer enhancements (in conjunction with the Design Authority) of SAP Supply Chain and The Config Team Product solution designs, build, implementation, and complete complex configuration assisting others where necessary.
  • Design, lead and facilitate customer workshops and requirement gathering sessions where required.
  • Create, lead and sign-off functional specifications in line with product guidelines and customer requirements.

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The Config Team is hiring a Remote Solution Architect (SAP QM)

The Config Team ethos

“If there’s a way, we’ll find it. If there isn’t, we’ll invent it.”


Job title:SAP Functional Consultant (QM) *Open to skills/experience of different levels.

Employment:Permanent

Location: UK based

Salary: Excellent basic salary and benefits including private healthcare


The role overview:

The Config Team offers a role within a none corporate, innovative, progressive, fun and friendly culture which values all colleagues and puts well-being first.


The successful candidate will be a subject matter expert for the SAP Supply Chain module Quality Management (QM) and advise on best practice business processes in line with the system capabilities and complex system changes.


The role will optimise client functions by delivering end-end implementations, upgrades and enhancements and offer support for SAP QM solutions.


Our current portfolio of customers are international brands across all industry types, which brings variety and the opportunity to broaden your experience whilst working alongside different stakeholders, environments and cultures.


You will certainly have variety and the opportunity to learn and develop with the role.


Duties and responsibilities:

  • Act as a key customer representative and subject matter expert for SAP QM and business processes, attending and leading meetings when required.
  • To design, build and implement SAP QM customer solutions.
  • Provide input on system design, build and configuration.
  • Guide and assist colleagues with SAP QM and business process knowledge and understanding and provide advice across testing, documentation, end-user training and manuals and customer go-lives.
  • To develop a strong understanding of client operations and make well-founded suggestions for improvement through the use of SAP technology and other Supply Chain products.
  • Give trusted advice and explain standard SAP configuration within the SAP QM module and the impact of changes upon solutions and/or business process.
  • To complete solution testing and issue resolution, complex configuration and act as a key representative for customers during go-live support.
  • To create and lead the delivery of end-user training, including the creation of documentation and user manuals.
  • Lead and facilitate customer workshops and requirement gathering sessions.
  • Lead the production and completion of blueprint documentation.

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The Config Team is hiring a Remote Sales Manager (Support & Service contracts)

Job title: Sales Manager (Support & Service Contracts)

Employment: Permanent

Location: Flexible / Remote / Hybrid (based in the UK)

Travel:Expected

Salary: Excellent basic salary, car allowance, plus excellent benefits and bonuses - High earning potential


The Config Team:

A leading and growing SAP Supply Chain Consultancy, with a people-centric culture focused on employee well-being, learning and development and creating an excellent place to work for our people.


The Config Team is also proud to be and offer:

  • SAP Gold Partner
  • Investors In People Gold Accredited
  • Employee 4.9* / 5* Glassdoor rating
  • Sit-stand desks provided for home office, plus other latest equipment
  • Attractive customer based and positive customer references
  • Visit our site to see some of the enterprise customers you could be working with
  • Excellent career progression opportunities
  • High rates of commission available


We have had continued growth throughout 2020 – 2021 and recently branched out with offices in Australia.


The role:

Following the successful growth of The Config Team since the 1990s, aligned with our growth plans, we are now recruiting a Sales Manager to join our existing sales team and drive the growth of our support services by winning new SAP support contracts.


The positions will work closely with the Head of Sales and will be instrumental in driving new business sales for our SAP support services. The successful candidate will strategically enhance this line of business and will be instrumental to it's future success.


The Config Team is a very supportive company with a friendly, high-preforming, well networked and experienced team to support the roles.


Duties and Responsibilities

  • Identify, qualify, engage, and manage potential SAP Support customers throughout the sales-cycle, leading to successful customer on-boarding for SAP Support services and handover to Account Manager.
  • Work with Account Managers to maximise existing customer sales opportunities.
  • Identify cross-selling opportunities and promote other The Config Team products and services to customers, handing the management of the opportunity over to the relevant internal team member as appropriate.
  • Assist with supporting additional sales and pre-sales activity as required by the wider sales team.
  • Attend relevant sales meetings, leading when necessary and assisting with the coordination and organisation, customer management and any relevant follow-up actions.
  • Display behaviours which reflect The Config Team Purpose, Mission, Vision and Values.

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The Config Team is hiring a Remote SAP Support Consultant

Job title:Support Consultant (SAP)

Employment:Permanent, 40 hours per week, Monday – Friday + potential on call

Location: Remote depending on experience, North West preferred

Travel: Infrequent

Salary: Excellent basic salary, plus benefits

Candidates from end-user backgrounds with limited exposure to configuration are also being considered. Please apply to find out more.


The role:

To delight our customers by exceeding their expectations in all aspects of support and service. The Config Team is an experienced and trusted SAP Support partner. The Support Consultant is critical for managing and delivering day to day client requirements including Service Requests, Incident Resolution, Problem Management and Minor Changes aligned to ITIL Methodology and Service Level Agreements.


Duties and Responsibilities:

  • To own SAP support related activities across different SAP modules.
  • Support of other technologies including the range of The Config Team products and mobile technology.
  • To develop a strong understanding of client and industry business processes to provide advice to clients.
  • Work to reduce repeat incidents by identifying changes to the systems or processes.
  • Liaise with 3rd parties on issue resolution as required.
  • Continually monitor and complete team tasks and activities to ensure prompt delivery of the highest standard.
  • Where appropriate and working with Senior Consultants you may be required to assist with client workshops and requirement gathering sessions.
  • Assist the team with the coordination and delivery of client demonstrations.
  • To support internal IT requirements.
  • Provide best support practices and delivery in line with SLAs.
  • Must be happy to support out of hours as per the support schedule.
  • Maintain excellent stakeholder management throughout all areas of your work.
  • Keep up to date with the latest SAP technology.
  • Display behaviours which reflect The Config Team Purpose, Mission, Vision and Values.

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