Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.  

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

About the Role:

Under the general direction of the Accounts Receivable Supervisor, the Accounts Receivable Billing Specialist (ARBS) will focus on reviewing and invoicing orders, while maintaining strong working relationships with internal partners. The ARBS will work closely with the Company’s sales team and should always be looking for solutions and to improve processes. This position will require an agile mindset and possesses a keen eye for detail.

What You’ll Do:

• Review and analyze sales orders to be invoiced.
• Code, document & follow up on sales orders that can’t be invoiced.
• Invoice generation in Company’s ERP and invoice submission.
• Upload to customer portals (Ariba, Coupa, Taulia, etc)
• Partner with AR Collectors to resolve invoicing disputes / errors.
• Identify and communicate escalations to mitigate risk.
• Provide weekly updates on your billing dashboard.
• May perform other duties as assigned by supervisor/manager.

Qualifications & Interests:

• High school diploma required.
• College degree in Accounting, Finance preferred or equivalent level of experience.
• A minimum of three years’ experience in Accounts Receivable/Billing/Collections.
• Passion for process improvement.
• Basic understanding GAAP and general accounting.
• Basic knowledge of O2C (Order to Cash) cycle.
• Strong customer focus experience with a result-oriented mindset.
• Ability to work independently and plan extensively to meet goals / KPI’s.
• Must demonstrate ability to manage multiple projects and heavy work volume within time constraints.
• Ability to maintain duties with accuracy, consistency, and quality in a fast paced and agile environment.
• Excellent written and verbal communication skills.
• Possess strong business acumen and passion for solutions.
• Ability to find opportunities to drive change that improves the customer’s experience, eliminates waste, and optimize Company costs.
• Intermediate Microsoft applications required (Excel, Word & Outlook).
• NetSuite experience would be a bonus.

The Perks:

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.  

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

About the Role:

The Partner Marketing Specialist is responsible for maintaining Manufacturer Relationships and will play a critical role in building a strategic go-to-market plan with partners in an efficient manner. This role will also apply the various touchpoints required to maintaining the health of strategic and high growth partnerships within the business. Under the general direction of the VP, Partner Marketing, the Partner Marketing Specialist will work closely with the demand generation marketing team, business unit leaders, engineering and sales teams on a day-to-day basis in executing on all deliverables.

What You’ll Do:

• Provide funding marketing tactics and lead the collection of Marketing Development Funds (MDF) for assigned partners. Work with Channel Partners to ensure all requirements are fulfilled to complete the processing of the claim and timely payment.
• Monitor and measure performance of MDF program.
• Understand the business structure, go-to-market strategy and incorporate partners into strategic companywide tactics.
• Collaborate with the sales teams, business unit leaders, engineering and marketing field (events) team to fund go-to market initiatives.
• Work closely with the marketing team to plan and coordinate Partner Management engagements.  
• Support the manufactures in identifying leads for potential business and a return on their investments.
• May perform other duties as assigned by supervisor.

Qualifications & Interests:

• Bachelor's degree from accredited university or college required.
• A minimum of 3 years of experience in channel or partner marketing.
• Strong project management skills to manage initiatives for multiple priorities.
• Ability to work independently as a problem solver in a fast-paced environment.
• Strong interpersonal communication skills for interacting with employees, vendors, clients and upper management.
• Strong organizational skills.
• Good command of written and spoken English.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.).

The Perks:

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.  

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

About the Role:

We’re looking to add a Senior Data Integration Engineer with a strong background in data engineering and development.  You will work with a team of software and data engineers to build client-facing data-first solutions utilizing data technologies such as SQL Server and MongoDB. You will develop data pipelines to transform/wrangle/integrate the data into different data zones.

To be successful in this role, you will need to hold extensive knowledge of SQL, relational databases, ETL pipelines, and big data fundamentals.  You will also need to possess strong experience in the development and consumption of RESTful APIs.  The ideal candidate will also be a strong independent worker and learner.

What You’ll Do:

• Develop processes and data models for consuming large quantities of 3^rd party vendor data via RESTful APIs.
• Develop data processing pipelines to analyze, transform, and migrate data between applications and systems.
• Analyze data from multiple sources and negotiate differences in storage schema using the ETL process.
• Develop APIs for external consumption by partners and customers.
• Develop and support our ETL environment by recommending improvements, monitoring, and deploying quality and validation processes to ensure accuracy and integrity of data.
• Design, develop, test, deploy, maintain, and improve data integration pipelines.
• Create technical solutions that solve business problems and are well engineered, operable, and maintainable.
• Design and implement tools to detect data anomalies (observability). Ensure that data is accurate, complete, and high quality across all platforms.
• Troubleshoot data issues and perform root cause analysis to proactively resolve product and operational issues.
• Assembles large and complex data sets; develops data models based on specifications using structured data sets.
• Develops familiarity with emerging and complex automations and technologies that support business processes.
• Develops scalable and re-usable frameworks for ingestion and transformation of large datasets.
• Work within an Agile delivery / DevOps methodology to deliver product increments in iterative sprints.
• Working with stakeholders including the Executive, Product, Data and Design teams to support their data infrastructure needs while assisting with data-related technical issues.
• Develop data models and mappings and build new data assets required by users. Perform exploratory data analysis on existing products and datasets.
• Identifying, designing, and implementing internal process improvements including re-designing infrastructure for greater scalability, optimizing data delivery, and automating manual processes.
• Engage in logical and physical design of databases, table creation, script creation, views, procedures, packages, and other database objects.
• Create documentation for solutions and processes implemented or updated to ensure team members and stakeholders can correctly interpret it.
• Design and implement processes and/or process improvements to help the development of technology solutions.

Qualifications & Interests:

• 5+ years of relational database development experience; including SQL query generation and tuning, database design, and data concepts.
• 5+ years of backend and Restful API development experience in NodeJS (experience with GraphQL a plus).
• 5+ years of development experience with the following languages Python, Java, C#/ .NET.
• 5+ years of experience with SQL and NoSQL databases; including MS SQL and MongoDB.
• 5+ years consuming RESTful APIs with data ingestion and storage.
• 5+ years developing RESTful APIs for use by customers and 3^rd
• 3+ years of professional work experience designing and implementing data pipelines in a cloud environment.
• 3+ years of experience working within Azure cloud.
• Experience in integrating and ingesting data from external data sources.
• Strong diagnostic skills and ability to research, troubleshoot, and logically determine solutions.
• Ability to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment.
• Comfortable managing multiple and changing priorities, and meeting deadlines.
• Highly organized, detail-oriented, excellent time management skills.
• Excellent written and verbal communication skills.

The Perks:

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.  

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

About the Role:

Under the general direction of the Accounts Payable Supervisor, the Accounts Payable Specialist will provide the day-to-day support in the Accounting and Operations team. This position will be responsible for the overall administration of the accounts payable process which will include customer vendor relations and assistance in handling the complete Accounts Payable workflow.

What You’ll Do:

• Review vendor invoices and disbursement requests.
• Sort and match vendor invoices and disbursement requests.
• Compare system Accounts Payable reports to vendor prepared balances.
• Process payment for vendors including preparing checks and wire transfers.
• Resolve purchase orders, contracts, vendor invoices or payment discrepancies and documentation which includes ensuring credit is received for outstanding memos and issuing stop-payments or purchase order amendments.
• Verify employee expense reports and prepare reimbursement checks.
• Verify vendor accounts by reconciling monthly statements and related transactions.
• Create and maintain vendor files including payments, backup documentation, correspondence, invoices and statements.
• May perform other duties as assigned by supervisor.

Qualifications & Interests:

• High school diploma required; college degree in Accounting, Finance, or related field preferred.
• A minimum of 1-3 years of experience in Accounts Payable. 
• Experience with NetSuite preferred.
• Understanding of payments, accounting, and budgeting. 
• Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment.

The Perks:

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.  

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

About the Role:

The Lifecycle Services Specialist (LSS) will be responsible for managing customer support renewal opportunities within assigned accounts. The LSS will consult with account teams and provide enterprise renewals pricing to grow revenue within region. In addition, the LSS will participate in the sales process as an extension of the Account Executives by building relationships with the Clients, Manufacturers, and Distributors. This position will also be responsible for managing the IT Support Infrastructure and any Support needs after every Renewal sale.

What You’ll Do:

• Own and execute on assigned renewal opportunities within assigned accounts.
• Coordinate and collaborate with customer and internal teams to establish timelines, action items, responsibilities and associated due dates of renewal activities in a manner that results in an on-time renewal.
• Position multi-year deals & co term with other license opportunities as to increase size of deals.
• Engage distribution line and/or vendor 90-120 days advance of expiration.
• Address and resolve install base inaccuracies to ensure customer, OEM and Trace3 Install base data are aligned and accurate.
• Collaborate with customer and sales team to capture all items available to renew in the renewal scope.  Identify and communicate risk. Work to close gaps in coverage.
• Take actions to reduce complexity e.g., minimize # of contracts.
• Participate and contribute to customer Quarterly Business Reviews as required.
• Maintain accurate NetSuite data for opportunities/forecasts, client information.
• Provide client with accurate renewal quote that is in alignment with established timelines.
• Provide financing options & related information when appropriate.
• Process client transactions such as orders, quotes, or returns timely and accurately.
• Setup and maintain client notes, credit limits and contacts. Facilitate post-renewal system (LAMP) updates with Data Team
• Champion best practices and contribute to policies and procedures.
• Maintain and expand working knowledge of current partner renewal offerings and varying service/support levels.
• May perform other duties as assigned by manager.

Qualifications & Interests:

• High school diploma required.
• Minimum of 3 years of maintenance renewal sales experience preferred.
• Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks.
• Must be a good collaborator, communicator and facilitator with customers and internal cross functional teams.
• Ability to establish and execute against deadlines in a fast-paced environment.
• Emphasis on ability to build and maintain relationships.
• Strong analytical skills regarding client quotes, reports, manufacturer data.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, PowerPoint, Outlook) and CRM platforms.  Must be competent in Excel.
• Good understanding on Information Technologies is a plus.

The Perks:

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.  

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

About the Role:

The Compensation Analyst is responsible for assisting with the total compensation processes and pay equity across the business to support Trace3’s business strategy. This role will also collaborate with People Business Partners and managers to explain our compensation philosophy, provide pay decision recommendations, and how to have meaningful conversations about compensation.  The successful candidate is a highly collaborative team player that displays excellent communication skills – both written and verbal – is an active listener, who can synthesize different data and viewpoints and understands workplace trends in our competitive environment.

What You’ll Do:

• Guide people managers on pay decisions, including the design of creative solutions to specific compensation-related programs
• Provide day-to-day client group support of compensation needs coordinating closely with HR Business Partners and Business Leaders
• Review and support employment offers, consulting with Talent Acquisition, People Business Partners, and business leaders
• Using the existing compensation framework, will update as necessary, base salary ranges, sales commission programs, and annual incentive programs
• Assist with the quarterly variable compensation and annual process merit review cycle
• Conduct compensation benchmark assessments, actively seeking market intelligence and industry-specific data to inform appropriate solutions
• Conduct ad hoc compensation analyses and projects
• Perform job analysis and evaluation to determine proper classification and determine appropriate salary level according to compensation guidelines and policy
• Work with various teams across the business to build out yearly incentive compensation plans
• Develop and conducts analysis such as compensation statistics, project analytics and modeling and testing market comparisons
• Assist team in the administration and maintenance of compensation based management systems
• Design tools, guidelines, templates, and communication materials to effectively educate employees, managers, and executives on all compensation programs
• Maintain a working knowledge of federal, state regulations and labor laws that may affect compensation policies
• Performs other job-related duties as assigned

Qualifications & Interests:

• Bachelor's Degree or equivalent combination of education and related experience; Certified Compensation Professional (CCP) designation preferred
• 3 years of compensation experience required; 5 years preferred
• Previous experience working in a technology sales organization
• High level of integrity and professionalism with proven ability to handle sensitive and confidential information
• Must possess strong financial modeling, excel skills, and business acumen
• Experience in the design and market evaluation of all elements of compensation, including base, variable, and equity compensation
• Mergers and acquisition experience is a plus
• Experience in content development and presentation of materials for managers
• Ability to build and maintain strong and effective working relationships across the organization including with POH Business Partners, Treasury, Finance, Legal, Payroll and Benefits
• Experience drafting and communicating all compensation plan documents
• Solid foundation of HCM systems, e.g., UKG, Workday, PeopleSoft, SAP
• Experience with Market Survey tools, e.g. Radford, Culpepper, Mercer, etc.
• Self-starter, ability to work in a dynamic, fast-paced environment
• Willing to take risks and tackle large, complex projects even if outside the scope of expertise.
• Continuous learning mindset; takes advantage of ideas, best practices, and solutions developed elsewhere and effectively translates
• Excellent communication skills, both written and verbal
• Ability to handle multiple projects simultaneously; ensure tasks are completed and deadlines are met as required; effectively builds credibility, demonstrates judgment and superior customer service

The Perks:

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.  

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

About the Role:

Do you have a dynamic personality? Are you passionate about cybersecurity and have a desire to support a wide variety of opportunities and initiatives related to security consulting? Do you have excellent active listening skills and can apply critical thinking quickly and effectively? If so, you may be a great fit for the Security Enablement and Sales team!

As part of the Trace3xperience Program, the Security Enablement and Sales Tracer (Intern) will
support internal enablement activities, including working with security practices to draft or update service briefs, go to market strategies, point of view presentations, and other enablement activities as identified and prioritized with your manager. You will also attend sales calls (internal and customer-facing) to shadow and learn, and take on tasks for preparing proposals, SOWs, or other client-facing sales activities. All activities will be related to the Security Services business unit within Trace3, and may include working on executive security services, IAM, Secure DevOps, Security Intelligence, GRC, or security architecture and engineering initiatives.

Tracers in this program will receive accelerated professional development, exposure to all technical functions of an IT consulting organization, world-class mentoring, and unique networking opportunities across the organization.

What You Can Expect to Learn and Do: 

• You will learn:
  • About security consulting and how to approach the market
  • How to scope and sell security products and services to various types of customers
  • How to build dynamic and engaging presentations, proposals, RFPs, and other marketing/externally facing collateral
  • How to think about the best ways to market security consulting capabilities
  • Conduct secondary research to analyze investments in startups to determine possible trends

• Assist the Sales teams in providing information to assist with client requests

• You will:
  • Attend daily sales calls
  • Review incoming requests for support and help triage responses
  • Support the build of level of efforts to sell security services
  • Support the build or refinement of service briefs
  • Support the creation or refinement of sales presentations on service offerings
  • Support RFP responses by creating PowerPoints, Word Documents, and Excel documents, as needed for the RFP
  • Build security solution proposals that encapsulate how Trace3 supports various core security partners
  • And more activities, as identified, defined, and prioritized by the Regional Director of Security

Eligibility and Preferred Skills: 

• Enrollment in the Junior or Senior year of an undergraduate program or in a master's program, at an accredited college or university
• Candidates should be pursuing a field of study applicable to information technology, computer science, or computer security
• Cumulative grade point average (GPA) of 3.0 or better; People and Organizational Health may require a copy of the applicant’s transcript
• Academic or professional/internship experience working in a professional setting is a plus but not required
• Ability to work independently on assigned tasks and accepts direction on given assignments
• Self-motivated individuals with a customer mindset and desire to help people
• Enthusiasm for technical problem solving with attention to detail and strong communication skills
• Ability to learn and research in a dynamic and engaging environment
• Availability to work 40 hours per week throughout the internship

The Perks:

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.  

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

At Trace3, we're at the forefront of technological advancement and innovation. Our mission is to empower organizations through cutting-edge solutions and exceptional client service. We're a team of thinkers, innovators, and leaders, committed to shaping the future of technology.

JOB SUMMARY:

Join us as aSenior Client Success Specialist on our Life Cycle Management team. This pivotal role is designed for a seasoned professional eager to enhance client satisfaction, expand our LCM Client Success practice, and drive profitability. You'll be instrumental in leveraging partner programs, particularly with key partners like Cisco Systems, to boost Trace3’s overall market success.

ABOUT THE ROLE:

The Life Cycle Management (LCM) Senior Client Success Specialistrole is an experienced professional who will enable Trace3 to improve our customer satisfaction, grow our Life Cycle Client Success practice and increase our profitability with various partners, including but not limited to Cisco Systems, by leveraging partner programs to enhance Trace3’s overall profitability.  The LCM Senior Client Success Specialist will report to the LCM Client Success Manager.

This role includes the development and execution of the Client Success business plan and financial objectives, obtaining commitment from the functional leadership teams, such as marketing, sales, delivery, and support, and identifying the required resources, such as Customer Success Managers (CSMs). The LCM Senior Client Success Specialist exercises accountability for overseeing new offer development, ensuring overall operational readiness, and driving business development for new customer success offerings.

Beyond the Client Success role, the LCM Senior Client Success Specialist is a skilled professional with the ability to grasp customer behavior trends and generate creative ideas. This person should be passionate about strategic Original Equipment Manufacturers (OEMs) supported and well-versed in supporting an OEM’s efforts. The role’s objective is to deliver effective management of programs that help build Trace3’s reputation and growth through our strategic partners.

WHAT YOU'LL DO:

Partner Development:

• Understand key initiatives (CX, Master Certifications, MOU’s, MDF, Rebates, etc.) of key strategic partners and work to execute on the activities on a timely basis
• Assist in analyzing sales data and customer behavior to help shape future strategies for our strategic partners
• Communicate goals and objectives to the sales, solution architects, business units, and key executive sponsors.
• Assist in outbound or inbound partner activities by demonstrating expertise in various areas
• Plan and execute initiatives to reach the target objectives with our strategic partners

Strategic Partner Planning & Management

• Attend regular strategic partner planning meetings to assist in determining marketing and sales goals, quarterly plans, and objectives
• Communicate with partners to execute strategic initiatives
• Provide Reporting to the LCM Client Success Manager and Management Team
• Work closely with Finance to track payments and report on financial objectives
• Research and stay up to date on all strategic partner programs and initiatives

General Partner Management

• Undertake individual tasks of partner management as assigned
• Assist in creating and distributing company internal communications
• Develop and maintain relationships with strategic partners
• Assist in managing external design resources
• Perform additional requests as needed in support of the LCM Team

WHAT YOU'LL BRING

• Professional Experience: Minimum 5 years in client-facing roles supporting and working within Cisco licensing models and Smart Accounts.
• Leadership: A proven leader and mentor with a collaborative work style.
• Client Relationship Skills: Strong ability to build and maintain client relationships, understanding client strategies and goals.
• Solution-Driven: Experience in delivering client-centric solutions.
• Technical Proficiency: Solid skills in MS Office, partner portals, and internal applications.
• Communication Skills: Exceptional verbal and written communication skills.
• Project Management: Proven ability to handle multiple projects with attention to detail.
• Team Player: Collaborative and adaptable to new processes and environments.
• Educational Background: Cisco Customer Success Manager (DTCSM) preferred. Bachelor’s Degree preferred. 

Work Environment/Location: Remote

The Perks:

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.