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Twitter is an American microblogging and social networking service on which users post and interact with messages known as "tweets". Registered users can post, like and retweet tweets, but unregistered users can only read them

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Twitter is hiring a Remote Technical Sourcer / Researcher - Technical Recruiting

Company Description

** This Role can be Remote - Ireland

Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.

Job Description

Who We Are

Twitter is looking for an outstanding and experience Technical Sourcer to uncover and attract talented individuals. We hire brilliant, motivated people and hand them large problems to solve. We have a great platform, passionate users, and a very bright future.

This position will support the Experience Talent Acquisition across EMEA with sourcing the best passive talent. Experience covers everything from Software Engineers, Machine Learning Researchers & Engineers, Product (Product Design & Product Management) and other niche technical areas.

What You'll Do

As a Technical Sourcer, you will demonstrate your ability to get creative and find extraordinary talent through unconventional means and help drive diversity hiring. Twitter is a fast paced, growing company and we need your help to build a world class team! You will communicate effectively with your sourced candidates, build relationships, encourage them to interview at Twitter, and then liaise with Hiring Managers and the Recruiting Team alike to maximize their experience.

 

Qualifications

Who You Are:

You are an experienced technical sourcer with a career focus and passion for advanced sourcing techniques to identify talent.

You are highly collaborative and articulate. You lead on sourcing strategy and partner closely with Recruiters and Hiring Manager. 

You source passive talent through referrals, networking, internet searches, etc.

You have a commitment to driving diversity hiring. 

You generate interest through Direct Sourcing via video call, telephone and/or email.

You maintain accurate and thorough documentation within the company's ATS.

You conduct phone screens and face-to-face interviews.

You screen applicants for availability, interest level, relocation needs, etc.

You attend and organize both internal and external recruiting events.

Skills:

3+ years of relevant technical sourcing experience required.

3+ years of experience meeting or exceeding defined metrics

3+ years of client interaction experience, including working with Engineering Managers and Directors, taking new requirements, reviewing profiles and updating pipeline progress.

Ideally an expertise in sourcing for Software Engineers and / or Machine Learning Experts. 

Either experience or a commitment to helping drive diversity hiring. 

Additional Information

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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3d

Sr. Software Engineer - Data Platform

TwitterSan Francisco, CA, USA, Remote
scalaDesignapijavamysqlpythonbackend

Twitter is hiring a Remote Sr. Software Engineer - Data Platform

Company Description

Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.

Job Description

As an engineer in the Data Platform org, you'll conceptualize & build services and tools that support state of the art data analysis, business intelligence, and behavioral analytics to operate at Twitter scale, such as BigQuery, Looker, Druid and Interana. You will be working with teams that own Twitter's data analysis platforms, providing oversight of technology evolution, feature delivery and customer adoption.

Why it matters: 

Data Platform offerings serve hundreds of internal customers running the thousands of jobs that power Analytics and product features. You’ll work directly with internal customers on many kinds of projects and technologies that help understand various types of user behavior on Twitter, and power foundational technology for privacy and data protection.

What you’ll be doing: 

Data Platform org owns offerings and services that simplify data analysis, data management, and job scheduling, as well as API’s to power GUI data portal that is the main entry point for discovering and managing data inside Twitter. 

You will make Twitter-scale data privacy compliant, more discoverable and easy to manage for data scientists and engineers across the company. You will be expected to lead efforts spanning across teams while offering support for others. You will collaborate to discover the best solutions. You will support your colleagues by reviewing code and designs. You will diagnose and troubleshoot issues in our existing systems and envision and build their successors.

You get to define and influence the technical strategy for the team as well as the larger Data Platform. You will get to evaluate various open source/cloud technologies and build modern systems to meet ever growing use cases of Twitter teams. You will work on all levels of the backend stack (Scala, MySQL, Finagle, Big data technologies etc..).

Qualifications

- 5+ years of Experience 

- Experience in building and operating distributed backend systems in Scala, Java or Python 

- Experience in Analytical tooling systems such as Presto, Zeppelin, Hive, GCP BigQuery

Strong design and architecture skills.

- Experience with software engineering best practices (e.g. unit testing, code reviews, design documentation)

- Experience with contributing to open source software and/or metadata systems is a plus.

- Familiarity with cloud technologies such as GCP is a plus

- B.S. or higher in Computer Science (or equivalent work experience)

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Twitter is hiring a Remote Senior Instructional Designer

Company Description

Twitter serves the public conversation by encouraging people all over the world to connect, learn, debate and solve problems together. We believe conversation can change the world, and that’s why Tweeps (that’s what we call Twitter employees) come to work every day.

Job Description

  • Design learning experiences - classroom, virtual, e-learning and on-the-job - to support our Tweeps in having an impact in their careers. 
  • Lead the intake of projects - assessing how learning can meet the business needs and recommending solutions that will support performance and behavior change.

  • Manage stakeholders and subject matter experts in the content development process, ensuring alignment, engagement and expectation management.

  • Develop learning and performance solutions by facilitating subject matter expert input, researching external sources of knowledge or a combination of both.

  • Drive unknowns into clear outcomes through ideation, thought partnership and putting options on the table for iteration.

  • Design and develop live virtual learning and classroom materials including slide decks, activity sheets, facilitator guides.

  • Design and develop online learning modules using authoring tools such as Articulate Storyline, Rise, and Camtasia.

  • Manage vendors in the external development of learning materials, video or media.

  • Support the full range of L&D programs including new hire onboarding, career development, talent programs, management and leadership development.

Qualifications

  • 6+ years learning design experience.  
  • Proven skills in instructional design for classroom and online delivery.

  • Experience in engaging stakeholders in learning projects.  

  • Collaborative, team player with a strong focus on delivering to have an impact.

  • Proactive individual with strong execution and service orientation.

  • Effective partner for stakeholders and sponsors across the company and at all levels.

  • Strong project management discipline for setting expectations, execution and resolving issues.

  • Ability to solve problems and manage input from multiple stakeholders; providing potential solutions when there is uncertainty and facilitating decision-making. 

  • Innovative design approach that is not constrained by what is today or tools available.

Additional Information

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

All your information will be kept confidential according to EEO guidelines.

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Twitter is hiring a Remote Machine Learning Engineer (Senior, Staff, Sr. Staff) - Ads - Revenue Science

Company Description

At Twitter, we serve billions of ad impressions and generate millions of dollars in revenue per day. For every ad shown on Twitter, our machine learning systems evaluate, in real-time, millions of ad candidates behind the scenes to find the best one. We are looking for talented individuals to further develop this state-of-the-art system, working as part of the machine learning engineering and data science team. We create aha! moments for our users & advertisers and add huge value to Twitter’s business & revenue.

Job Description

You will be involved in the full array of modern applied machine learning work, including ideation, experimentation, implementation, and maintenance. This includes work across our ads stack on predictive modeling, improving the way the system explores new traffic, mitigating effects of selection bias, effective budget pacing, efficient AB testing, accurate candidate ranking, visualizations, and more. We’re looking for a key individual contributor to drive our advertising products forward. 

Your team will empower you with the autonomy to make good product decisions and discover/understand the software and product stack. You’ll own significant projects end-to-end. The small teams of talented, passionate people in which you’ll work will include engineers and data scientists from across the revenue engineering organization. 

This position is available in: San Francisco, CA, Remote US, Los Angeles, CA; Sunnyvale, CA; Boulder, CO; Washington, D.C.; Chicago, IL; Cambridge, MA; New York, NY; Seattle, WA

Qualifications

Who You Are:

  • A machine learning software engineer with a passion for working on exciting algorithmic and deep infrastructure issues in ML environments.

  • Stay abreast of and leverage recent advances in machine learning.

  • Deep understanding of foundational math associated with machine learning such as linear algebra, numerical optimization, probabilistic models, and statistics. 

Minimum Qualifications: 

  • 4+ years of industry experience doing Applied Machine Learning

  • Fluent in one or more object oriented languages like Python, Scala, C++, Java

  • Knowledgeable about core CS concepts such as: common data structures and algorithms

  • Passionate about working with large unique data sets

  • Comfortable conducting design and code reviews

Preferred Qualifications:

  • Bachelor’s, Master’s or PhD degree in Computer Science, Mathematics or related quantitative field

  • Industry experience with online advertising and/or large-scale distributed systems

Additional Information

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

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5d

Distinguished Engineer

TwitterAtlanta, GA, USA, Remote

Twitter is hiring a Remote Distinguished Engineer

Company Description

Twitter is what’s happening in the world and what people are talking about right now. From breaking news and entertainment to sports, politics, and everyday interests, see every side of the story. Join the open conversation, and collaborate with creative and curious people across the globe.  “The whole world is watching Twitter. You don't go a day without hearing about Twitter, how it’s used as the fastest way to send a message to the world in an instant, how it carries some of the most important commentary and conversations, how it mobilizes people into action. That's powerful, it's valuable, it's fundamental.” - Jack Dorsey, CEO

 

Job Description

Distinguished Engineer

Job Description 

The Consumer Engineering organization’s mission is to develop experiences that serve the public conversation and delight our hundreds of millions of customers around the world. We’re responsible for timelines, recommendations, and search systems that allow customers to discover and connect with the most relevant content. Tweet authoring, direct messages, Fleets, Spaces, and many other new experiences for content creators live within the Consumer organization. We also build Health systems that allow for all of the above to be delivered with safety and trust. Consumer is a rapidly growing organization with both existing and brand new products to support, unsolved technical challenges, and hundreds of millions of tweets and engagements each day.

 What You’ll Do

You are a strategist who will drive our technical strategy on mobile, machine learning, cloud adoption, security, quality, and more. You will partner consumer engineering leadership, product management, and your technical leads to build a high-value roadmap of innovation for your organization. You will lead by example to build your team culture in keeping with Twitter’s culture. You will partner with Directors and Engineering Managers in multiple organizations across Twitter and guide engineers with your technical expertise by contributing to design reviews and ideation. You will help mentor, coach and grow people.

You will work with our Principal and Sr. Staff engineers to innovate and build new systems, improve and enhance existing systems as well as identify new opportunities to apply your knowledge to solve critical problems. Your responsibilities will include:

  • Strategy and Execution of a technical roadmap that will increase the velocity of delivering products at Twitter and unlock new engineering capabilities

  • Advising: Represent the Consumer organization and act as technical advisor to product and engineering executives across Twitter

  • Mentoring: Mentor the professional development of the team, in conjunction with the Engineering Manager.

  • Planning / Alignment: Plan and collaborate with other teams Twitter in delivering impactful changes, whilst cross collaborating/working together with other teams for the long term. 

  • Provide oversight: Lead strategy with engineers and researchers to understand how everything fits together and how best to deliver meaningful impact. Understands what changes are applicable, when it is not, and what are the risks.

  • Execution: Make decisions which balance between immediate impact and long-term bets, as well as managing resourcing and prioritization.

  • Relationship management: You will forge close relationships with the Principal and Sr. Staff engineering community as well as with engineering and product management leaders in multiple organizations at Twitter and you will partner with them to deliver impact.

  • Cross functional partnership: Work closely with other teams from across the company to deliver impactful projects which may involve multiple disciplines. 

Qualifications

Who You Are

  • You have a deep expertise in building extremely high scale, resilient distributed systems, and are up to date with recent developments across the wider engineering community.

  • You have worked on both product & infra, and understand their intersection

  • You are a strategist and a lead looking to serve the team and achieve team goals.

  • You have a track record of solving problems & building foundational systems at large scale.

  • You are adept at identifying simple solutions to complex problems and relaying your findings to a variety of audiences.

  • You have technical depth in machine learning and see the “big picture”. You understand the differences in technical disciplines  and which problems need to be solved and which are not.

  • You are an innovator with a proven track record conceiving of significant innovations that result in substantial positive impact to customers. 

  • You have a proven execution track record that is customer-centric in prioritization - looking to deliver projects that serve the company’s needs and understand the impact.

  • You are an effective communicator with clear and concise, active listening and empathy skills. 

  • You collaborate well with teams with different backgrounds / expertise / functions.

  • You bring a strong perspective that motivates engineers to develop simple, pragmatic solutions to complex problems.

  • You have the technical experience to win respect from Senior and Staff Engineers and are comfortable diving into the fray to help drive resolution

Qualifications

  • 10+ years of experience as a hands on expert-level practitioner of backend systems, privacy, and security. 

  • Track record of innovation and having taken large scale products and features from conception to successfully delivering value to customers in production. 

  • Understand cost of software development / tech debt and long-term maintenance.

  • Experience driving impact through cross-functional leadership.

  • Exceptional written and verbal communication skills.

  • Strong analytical abilities.

  • You have a ‘get stuff done’ attitude, have great positive energy, and thrive in a fast paced environment.

  • You are ethical and passionate about technology and can keep up with the latest developments.

  • You are a skilled technical influencer and have a track record of successfully influencing product direction. You have a respectful, collaborative approach that earns the trust of your peers and stakeholders. 

  • You invest in the learning and growth of the people you lead. 

  • You communicate effectively.  

Additional Information

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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5d

Senior iOS Engineer - Creation and Content

TwitterNew York, NY, USA, Remote
agileDesignswiftmobileiosc++

Twitter is hiring a Remote Senior iOS Engineer - Creation and Content

Company Description

Twitter is what’s happening in the world and what people are talking about right now. From breaking news and entertainment to sports, politics, and everyday interests, see every side of the story. Join the open conversation, and collaborate with creative and curious people across the globe.

“The whole world is watching Twitter. You don't go a day without hearing about Twitter, how it’s used as the fastest way to send a message to the world in an instant, how it carries some of the most important commentary and conversations, how it mobilizes people into action. That's powerful, it's valuable, it's fundamental.” - Jack Dorsey

Job Description

We bring the features of Twitter to iOS. This team impacts hundreds of millions of users, which brings with it interesting product and technical challenges at that scale. We keep development lightweight and agile, make data driven decisions, and release with high quality and velocity. Come be a part of our team!

Who We Are:

Our teams love using the latest web and mobile technologies for all features on Twitter, such as Tweets, Fleets, DMs, LIVE, Spaces, and more. We build rich experiences that create new forms of content and improve the mechanics and comprehension of conversations on Twitter.

On the client team you have the opportunity to have significant ownership and impact over major user-facing features that hundreds of millions of people love to use.

What You'll Do:

As part of the team you'll be responsible for using your creativity, excellent problem solving and technical skills to enable Twitter for iOS to reach every person on the planet. You’ll instrument, measure, optimize and build high quality architectures and code in feature areas such as Tweets, Fleets, DMs, Live Broadcasting, Media and more.

As an iOS engineer, you will work closely with designers, user researchers, data scientists, product managers, and the engineers that support the developer platform and infrastructure. You will use your passion and in-depth knowledge of all things iOS to craft the client components and features that will shape the future of Twitter for iOS.

Qualifications

Who You Are:

You are an experienced mobile engineer looking to make Twitter for iOS one of the best mobile experiences out there. You're someone who excels at user-centric product development and has a real passion for making beautiful, smooth, and delightful mobile experiences.

  • You are customer-focused and understand that shipping impactful software involves trade-offs and collaboration.

  • You want to apply your knowledge of iOS to work on a small team whose work impacts millions of users every day.

  • You get stuff done and thrive in a collaborative environment that allows you to interact effectively with others.

  • You have a strong sense of ownership and a curiosity to understand how things work, even if they take you outside your area of expertise.

  • You have experience with, and enjoy building, new products and features, and enjoy working with product managers and designers.

  • You are familiar with standard software engineering methodology, e.g. unit testing, code reviews, design documentation.

  • You bring thoughtful perspectives, empathy, creativity, and a positive attitude to take on problems at scale.

  • You are an advocate for the principles of accessibility, and build interfaces accessible to users with disabilities

  • You have empathy for your users and are interested in understanding the human impact of your work across all cultures and walks of life. 

 

Requirements:

  • 4+ years experience developing mobile applications (on iOS with Objective-C and Swift) 

  • Completed schooling in computer science or a related field, or equivalent work experience

Additional Information

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Twitter is hiring a Remote Associate Revenue Strategy and Operations Manager - Global Content Partnerships

Company Description

Twitter is what’s happening and what people are talking about right now. For us, life’s not about a job, it’s about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we’ll do what’s right (not what’s easy) to serve the public conversation.

Job Description

At Twitter, Revenue Strategy & Operations is a high-impact, high-visibility team whose mission is to drive strategic alignment and operational improvements across Twitter’s global advertising business. We partner with Sales, Finance, Marketing, and Product to drive strategic planning, identify new revenue opportunities, provide business-critical insights, and improve internal productivity. 

What You’ll Do

 As a Revenue Strategy & Operations Associate, you will drive operational best practices that shape the strategic direction of Twitter’s global advertising business. You will have the opportunity to manage several projects that promote operational efficiency and revenue acceleration.  

 

Responsibilities:

  • Assist the Global Content Partnerships team with complex analysis related to resource allocation, client segmentation, and org structure design 

  • Identify opportunities to improve sales team efficiency and lead efforts to scale best practices 

  • Develop, manage, and report on key revenue and operational metrics

  • Troubleshoot system and tooling issues as they arise

  • Participate in quarterly and annual planning cycles

  • Evaluate the efficacy of existing operational processes and CRM tools 

  • Synthesize market research, competitive insights, and internal data to drive strategic discussions  across Strategy & Operations, Sales, Finance, Marketing and Product

 

Qualifications

We're looking for a self-starter, who is deeply analytical and detail-oriented, with the ability to work independently. We work in a structured manner and our team thrives in ambiguity. The ideal candidate does not shy away from rolling up their sleeves, slicing and dicing extensive sets of information, and crafting solutions to problems that have not been tackled yet.

Minimum Qualifications 

  • Bachelor’s degree or equivalent with specialization in marketing, finance, business, economics, engineering, or related field of study

  • 3+ years of work experience post-college - preferably in the digital marketing industry including familiarity with major digital advertising platforms

  • Excellent verbal and written communication skills

  • Ability to manipulate large, complex data sets (SQL and Tableau is preferred) 

Preferred Qualifications 

  • Deep passion for Twitter and the Digital Media landscape 

  • Experienced project manager comfortable working cross-functionally and cross-culturally

  • Problem solver and strategic thinker who is comfortable using frameworks and data to help structure the team’s thinking and solve multi-faceted problems

  • Exceptionally resourceful; fearless in mining available knowledge bases to find answers

  • Ability to stay organized while tackling multiple projects and ad-hoc requests 

  • Management Consulting experience a plus

Additional Information

What does success look like in this role? 

You will be a self-starter, independent thinker, deeply analytical and detailed-oriented, but capable of working in a structured manner while thriving in ambiguity. You will drive multiple projects simultaneously, analyze large sets of data, and make recommendations that will assist our partners in growing their business.

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Twitter is hiring a Remote Revenue and Strategy Operations Manager - Global Content Partnerships

Company Description

Twitter is what’s happening and what people are talking about right now. For us, life’s not about a job, it’s about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we’ll do what’s right (not what’s easy) to serve the public conversation.

Job Description

As a Strategy and Operations Manager, you will be a member of the Global Content Partnerships (GCP) revenue strategy and operations team and looked to as a leader in the organization. You will build and execute core operational processes - such as business strategy & planning, reporting, and business operations management. You will take up broad-spectrum special projects ranging from operationalizing product launches, improving health and safety processes, designing resource allocation models, and performance reporting. You will work very closely with GCP and Global Strategy & Operations leadership to quickly understand issues and implement solutions.

Core responsibilities:

Industry Expertise

  • Be a content expert, staying fully up-to-date on the state of the industry, trends, challenges, key players, representation on other platforms, and major industry events

  • Conduct strategic industry market insights and analysis including competitive landscape analysis to help formulate go to market plans specific to your region

  • Actively participate in building annual strategy and quarterly plans with your teams

  • Become a trusted adviser and advocate on behalf of your team with Product/Marketing/Sales, ensuring input in product development, marketing activations, and sales pipeline execution

Revenue Acceleration

  • Understand the world’s biggest publishers and creators, and what it would take to increase their investment or bring them onboard

  • Identify and steer global initiatives that are aligned to, and critical for, the region that you support 

  • Contribute to opportunity identification and internal alignment on product enhancement and development that would accelerate revenue in the vertical 

  • Contribute to regional partner strategies to unlock deeper partnerships and increased revenue in the short and long term

Operational Efficiency

  • Drive operational logistics including setting and measuring progress against goals and assisting in key team/management meetings

  • Develop analytical frameworks, tools, and techniques to plan and communicate short and long term resource needs for the region

  • Work with cross functional partners (sales teams, product, finance, HR) to ensure successful execution of key projects, while continually finding opportunities for ongoing program and process/system improvements and enhancements.

  • Help find opportunities to improve content team efficiencies, and lead efforts to scale standard methodologies globally

  • Develop, lead & manage dashboards on key revenue, pipeline, and content performance metrics

Qualifications

  • 5-7+ years experience in the content ecosystem and familiarity with publishers and creators

  • Strong experience in project management and PMO tasks, consulting experience a plus

  • Deep passion for Twitter and content

  • Ability to manage multiple stakeholders and set expectations to drive desired results

  • A bias to #CareMore attitude embodied by a desire to go above and beyond while easily navigating complex business challenges

  • Analytical thinker and structured problem solver

  • Experience researching and manipulating complex and large data sets

  • Strong working knowledge and skills in spreadsheet and presentation software

  • Excellent verbal and written communication skills

  • Comfort working in ambiguity with a bent towards fast execution and iteration

  • Familiar with SQL or any other form of database querying language a plus

  • Bonus: MBA/MS or equivalent with specialization in marketing, finance, mathematics, business or related field

Additional Information

What does success look like in this role? 

You will be a self-starter, independent thinker, deeply analytical and detailed-oriented, but capable of working in a structured manner to thrive in ambiguity. Our team does not shy away from rolling up our sleeves, slicing and dicing massive sets of information, and building solutions to problems that have not been taken on yet. You will become the COO to the business leaders you partner with and execute towards their short-term and long-term business goals through strategic and operational initiatives. You will independently identify issues, solve problems, and with enthusiasm drive solutions - people come to you when they have a tough problem.

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Twitter is hiring a Remote Revenue and Strategy Operations Manager

Company Description

Twitter is what’s happening and what people are talking about right now. For us, life’s not about a job, it’s about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we’ll do what’s right (not what’s easy) to serve the public conversation.

Job Description

As a Strategy and Operations Manager, you will be a member of the US revenue strategy and operations team and looked to as a leader in the organization. You will build and execute core operational processes - such as business planning, reporting, and ongoing business operations management. In your role, you will also take up broad-spectrum special projects ranging from designing resource allocation models, yield optimization projects to managing roll-out, maintenance, and reporting on new sales enhancement processes/platforms and tools. You will work very closely with Senior Leaders in the Operations and Sales teams to quickly understand issues and implement solutions.

Core responsibilities:

Industry Expertise

  • Be an expert in your vertical, staying fully up-to-date on the state of the industry, trends, challenges, key players, representation on other platforms, and major industry events

  • Expertise in understanding measurement within the industry and the key 3P measurement partners

  • Conduct strategic industry market insights and analysis including competitive landscape analysis to help formulate go to market plans specific to your vertical

  • Actively participate in building Quarterly business reviews with the sales teams

  • Become a trusted adviser and advocate on behalf of your vertical with ads policy and policy operations, ensuring policy development, refinement, and enforcement are reflective of the changing landscape of the industry

 

Revenue Acceleration

  • Understand the biggest advertisers and potential advertisers, whether or not they are currently spending with Twitter, and what it would take to increase their investment or bring them onboard

  • Identify and steer global initiatives that are aligned to, and critical for, the vertical which you support 

  • Contribute to opportunity identification and internal alignment on product enhancement and development that would accelerate revenue in the vertical 

  • Contribute to the overall vertical and account level strategy to unlock deeper partnerships and increased revenue, for both the short and long term

 

Operational Efficiency

  • Drive operational logistics including optimizing resource allocation across management pods, measuring progress against sales goals, and assisting in key sales management meetings.

  • Develop analytical frameworks, tools, and techniques to plan and communicate short and longer term resource needs for the vertical

  • Work with cross functional partners (sales teams, revenue engineering, finance, HR) to ensure successful execution of key projects, while continually finding opportunities for ongoing program and process/system improvements and enhancements.

  • Help find opportunities to improve sales team efficiencies, and lead efforts to scale standard methodologies across other verticals

  • Develop, lead & report on key revenue and sales pipeline metrics

Qualifications

  • 5+ years experience in the digital marketing ecosystem and familiarity with popular digital advertising platforms.

  • Deep passion for Twitter and the Digital Media Landscape

  • Ability to manage multiple stakeholders and set expectations to drive desired results

  • A bias to #CareMore attitude embodied by a desire to go above and beyond while easily navigating complex business challenges

  • Analytical thinker and structured problem solver.

  • Experience working with sales operations teams with similar needs and job functions.

  • Experience researching and manipulating complex and large data sets.

  • Strong working knowledge and skills in spreadsheet and presentation software.

  • Excellent verbal and written communication skills.

  • Comfort working in ambiguity with a bent towards fast execution and iteration.

  • Project management mindset on task execution.

  • Familiar with SQL or any other form of database querying language a plus.

  • Bonus: MBA/MS or equivalent with specialization in marketing, finance, mathematics, business or related field

Additional Information

What does success look like in this role? 

You will be a self-starter, independent thinker, deeply analytical and detailed-oriented, but capable of working in a structured manner to thrive in ambiguity. Our team does not shy away from rolling up our sleeves, slicing and dicing massive sets of information, and building solutions to problems that have not been taken on yet. You will become the COO to the business leaders you partner with and execute towards their short-term and long-term business goals through strategic and operational initiatives. You will independently identify issues, solve problems, and with enthusiasm drive solutions - people come to you when they have a tough problem.

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Twitter is hiring a Remote Engineering Manager, Machine Learning - Revenue Science - Ads

Company Description

Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right.

Job Description

We are a geographically-distributed team of Machine Learning Engineers that are responsible for placing each and every ad that Twitter serves. We focus on optimizing campaign performance and ROI for performance-minded advertisers, using modern ranking and personalization techniques. We prioritize impact, routinely deliver material improvements to the company’s ads revenue, and work across the entire ads ecosystem. Technically, we are involved in the full array of modern applied machine learning work, including ideation, experimentation, implementation, and maintenance. This includes work across our ads stack on predictive modeling, improving the way the system explores new traffic, mitigating effects of selection bias, effective budget pacing, efficient AB testing, accurate candidate ranking, visualizations, and more.

You are an engineering manager with a strong background in data science, machine learning, and ad-tech. You are principled and are looking to play a critical role at a very public company operating a multi-billion dollar business. You have a track record of establishing long-term vision for the team and then making them successful against that vision. You lead, manage and mentor contributors on your team. You’re skilled at communicating the results of technical work to executives, as well as proactively changing priorities and tactics for your team in response to strategic changes at the executive level.

Qualifications

  • Lead a team of motivated engineers who like to build models, ship product integrations, and tackle hard engineering problems.
  • Build cohesive, high-functioning teams that thrive in a culture of trust, respect, and inclusion.
  • Balance autonomy with guidance by giving your teams the tools, context, confidence, and motivation to make decisions effectively and independently.
  • Have the technical capacity to partner with tech leads and be comfortable diving into the fray to help drive resolution in the case of bad incidents.
  • Take responsibility for the group’s short-term and long-term strategy. Define the team's roadmap, success metrics, and priorities in close collaboration with other engineering teams and cross-functional partners. Maintain a balance between building sustainable, high-impact projects and shipping things quickly.
  • Own your team’s deliverables and ensure we continue to ship scalable, highly-available products that delight our users and customers.
  • Work closely with the Twitter recruiting team to hire high-potential candidates from diverse backgrounds.

Minimum Qualifications

  • 1+ years of experience managing a team of Machine Learning Engineers or Modelers.
  • 4+ years of industry experience with Applied Machine Learning.
  • Familiarity with fundamentals of Machine Learning and Data Science.
  • Experience driving impact through cross-functional leadership.
  • Exceptional written and verbal communication skills.
  • Bachelor’s in Computer Science, Mathematics or related quantitative field.

Preferred Qualifications:

  • Industry experience with Online Advertising and/or Large-scale Distributed Systems.
  • Master’s or PhD degree in Computer Science, Mathematics or related quantitative field.

Additional Information

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

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Twitter is hiring a Remote Senior Revenue and Strategy Operations Manager, Revenue Product Specialists

Company Description

Twitter is what’s happening and what people are talking about right now. For us, life’s not about a job, it’s about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we’ll do what’s right (not what’s easy) to serve the public conversation.

Job Description

Who we are

The Revenue Strategy and Operations team at Twitter partners with the Global Customers teams to drive revenue, craft and analyze and implement revenue strategies.

 What You’ll Do

 As a Sr Revenue Strategy & Operations Manager, you will be a key partner to the Revenue Product Specialist team (RPS) and will drive operational best practices that shape the strategic direction of Twitter’s global advertising business. 

The Revenue Product Specialists are a key bridge between our Sales and Product organizations and work to drive sales strategy and product improvements, lead Twitter’s go-to-market strategy, help to educate our teams on our product solutions, optimize our customers’ outcomes and provide a customer-centric point of view to the business. 

 In this role, you will own all core business operations for your stakeholders, including planning, tracking, and tooling automation. You will tackle a variety of strategic projects ranging from developing resource allocation models, designing org structure and operating model frameworks, supporting strategic go-to-market plans, conducting product/market opportunity assessments, and more. Your job will also include in-depth quantitative analysis of operating metrics with particular focus on problem-solving and creating scaled systems and processes. You will work closely with senior leaders in the RPS business and cross-functional Twitter teams to quickly understand opportunities and implement solutions. 

The ideal candidate is self-sufficient, detail-oriented, loves problem-solving, thrives playing with data, is willing to roll up their sleeves and is capable of structuring problems, and thrives in ambiguity. Our team does not shy away from getting into the details, slicing and dicing data, and developing and implementing solutions to problems that have not been taken on yet. You’re passionate about Twitter and having an impact! 

What does success look like? 

  • Deeply embed with the business unit and become the operations leader 

  • You will not just do the work but rather look to consistently improve, scale or even eliminate workflows to make the business and the team even more effective

  • Become the go-to person in the Twitter Customers org if anyone wants to know “what is happening” in your business unit

  • Independently identify issues and drive solutions with enthusiasm - people come to you when they have a tough problem that likely has never been seen or solved before 

  • Be highly proactive in crafting innovative, data-informed strategies to enable strategic and operational objectives

  • Lead significant short- and long-term efforts contributing to the overall growth and efficiency of the team

  • Build cross-functional relationships across the Twitter Sales, Product, Engineering, Finance, and supporting orgs

  • You will develop strong working partnerships with your Global Operations colleagues to share ideas, approaches, and solutions that will scale our work and help the business thrive. 

Responsibilities:

  • As part of the business leadership team, you will be deeply involved in driving decisions and all operational elements of the business unit

  • Drives operational cadence, including annual planning, quarterly business reviews and lead resources management, goal tracking and measurement

  • Advocates for your business unit's needs and ensuring alignment with other teams both globally and regionally

  • Identifies and leads ad hoc projects - everything from defining new opportunities to executing cross-functional initiatives - to improve team efficiencies and launch efforts to scale standard methodologies across the globe

  • Represent your business unit as key liaison in coordinating with other internal planning functions (e.g. Finance, Product, Accounting, HR, etc.) 

  • Participate and steer global initiatives as appropriate and ensure that these are properly rolled out to every region

 

Qualifications

Required Skills and Experience

  • 6 - 8+ years of work experience in a similar role (Sales Operations, Planning / Strategy)

  • Exceptional data manipulation and interpretation skills are critical (You are an excel whizz and likely have competence with SQL or any other form of database / analytical packages)

  • Experience and comfort in working with CRM systems critical (eg Salesforce)

  • The ability to filter out noise to address what matters most in an unstructured, fast-moving environment 

  • Experience successfully partnering with Senior Stakeholders utilizing emotional intelligence to be effective cross-functionally

  • Clear and detailed communication and presentation skills

  • BA/BS degree or equivalent 

 

Preferred Skills and Experience

  • Demonstrated success in uncovering and building business cases for new growth opportunities, as well as recognizing threats to a business. Ability to apply effective financial and analytical frameworks

  • Excellence in all areas of strategy development, including project management, problem-solving, executive communication and consensus building

  • Global experience is a plus

  • MBA/MS or equivalent

Additional Information

A few other things we value

  • Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.

  • Challenge - We solve some of the industry’s hardest problems. Come to be challenged, learn, and thrive.

  • Work-Life Balance - We work hard, but we believe with hard work should come balance.

 

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Twitter is hiring a Remote Group Product Manager- Music

Company Description

Twitter's mission is to serve the public conversation. The Creation & Conversations team (within the Consumer Product org) helps serve this mission by building and refining features that help our customers talk to other people on the internet. We evolve the Tweet format, but we also focus on new ways for people to have conversations. We are a highly collaborative team that is deeply obsessed with understanding our customers and using this understanding to solve problems and build amazing user experiences.

Job Description

In order to serve the public conversation better, we seek to build ways for customers to have conversations the way they want to. It turns out talking about music is one of the most fundamental conversations  that happens on Twitter. Music is the oxygen for a lot of creator expression and consumer passion.

In this role you will lead a x-functional team that is working to make music even more central to how Twitter works. You will work with business development on music deals and integrations. You will work with platform teams on establishing a backend that works for our customers and supports music rights holders' needs. You will innovate on ways to integrate music into our user experiences for artists, creators and fans. Most importantly, you will bring these things to market in a way that delights the people who use Twitter. Many aspects of this will be new 0 to 1 efforts.

This role will call upon your management and execution chops. It also requires a lot of your innovative product sense. Your team will be brilliant and motivated but will need your encouragement and direction.

We're looking for ambitious and motivated product leaders who have a track record of shipping innovative products and have strong leadership skills. 

Qualifications

  • 7+ years of product management experience.

  • Track record mentoring and managing high performance product managers/product management teams.

  • A track record of shipping successful consumer-facing products.

  • A proven understanding of engineering concepts and a technical depth that lets you connect with and earn the respect of our extraordinary engineering team.

  • Established history of collaboration with user research, design, data science and engineering to come up with multi-quarter roadmaps.

  • Help foster a phenomenal product culture within our growing, distributed product management team.

  • Experience in building music, A/V or related products. 

  • An extraordinary passion and experience for/with music, artists and the music economy is a plus.

Additional Information

A few other things we value:

Challenge - We solve some of the industry’s hardest problems. Come to be challenged, learn, and thrive as PM.

Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.

Work, Life, Balance - We work hard, but we believe with hard work should come balance.

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

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Twitter is hiring a Remote Associate Brand Program Manager/Producer

Company Description

Twitter, Twitter Next Lab

Twitter Next partners with the platform’s most sophisticated advertisers and agencies to develop work that makes headlines. Join our team of innovators.

Who We Are

The Twitter Next Lab is where innovation happens for our advertisers. We are a team of technologists, producers, creatives, and data scientists hungry to build new ideas in partnership with Twitter’s most talked about brands. We’re endlessly curious creators looking for new ways to tell stories, prototype new products and ideas, and push the limits for how audiences experience Twitter in the real world.

Job Description

Who You Are 

A creative problem solver who is proactive, solution-oriented, and passionate about helping great ideas come to life. You manage the planning and execution of interactive and/or integrated projects and can identify, distill, and clearly articulate deliverables and workflows. You embrace change, connect dots, and see unknowns as opportunities. You are a great communicator and team player who works well with cross-functional partners and multiple stakeholders. You know about every detail of a project in order to help everyone on the team do their best work. You keep track of the minutiae while eyeing the big picture. 

You have experience managing complex interactive marketing projects and understand what it takes to run them. You value sensible solutions, clear communication, and team transparency. You are meticulous, analytical, and organized, and you help make those around you better and more efficient. You can meet deadlines in a fast-paced environment while preserving a sense of connection and clarity among stakeholders. Knowledge of social media and corresponding trends and workflows is strongly preferred. This team has a love of and curiosity about the ever-evolving industry of marketing, advertising, and media, and we hope you do, too.

What You’ll Do

An Associate Program Manager works cross-functionally, collaborating with numerous stakeholders at various stages of the project lifecycle. You’ll partner closely with Creatives, Strategists, and Technologists, as well as external vendors, to develop creative solutions and strategically-informed workflows for the projects you work on, acting as the internal hub of documentation, milestones, and finances for the projects you work on. You will also own and optimize contractual work, vendor onboarding processes, and documentation hygiene.

Success in this role is indicated by:

  • Applying independent, critical thinking to drive clarity regarding project goals, workflows, deliverables, and responsibilities across parties 
  • Proactive problem solving and anticipation—identifying and actioning on opportunities for greater efficiency and organization at the project and department level 
  • Optimism and being a team player; willingness to work on a variety of assigned projects varying in sector, scope and scale, and internal vs. external; building trust with all cross-functional collaborators
  • Curiosity and active listening; enthusiasm to learn about processes, the Twitter platform, and internalize the creative vision for each project; iterating documentation as workflows and requirements evolve
  • Ability to identify and solve for project blockers and/or operational inefficiencies 
  • Delivering positive project outcomes for Twitter and its advertisers, meeting the project goals on time and within budget

Responsibilities

  • Owning and optimizing communication between teams and stakeholders during pitch and production work
  • Planning, organizing, and directing the activities required for the successful development, implementation, and execution of multiple concurrent projects 
  • Facilitating contractual and legal conversations and documentation; working with Legal and Procurement teams to vet productions, maintain and optimize process and tracking, and onboard vendors
  • Identifying and managing outsourced vendors; serve as the primary contact for vendors at every stage of the project, identifying and documenting integration points and dependencies
  • Manage projects from start to finish, including setting stakeholder expectations, maintaining team alignment, and mitigating project risks
  • Creating and maintaining schedules, meeting notes, and other project related documentation 
  • Managing day-to-day tasks and identifying potential challenges and risk factors early in the game
  • Staying up-to-speed on relevant industry and Twitter platform/tooling trends and keeping key stakeholders informed, including monitoring competitive executions of note

Qualifications

Qualifications

  • 3-4 years of relevant interactive/integrated (software, digital, social) production or project management experience
  • Experience producing or project managing in various capacities, including scheduling, budgeting, and establishing agreements with legal departments
  • Experience working cross-functionally, with tight deadlines, and delivering high-quality projects to clients
  • Ability to manage multiple projects concurrently with ease, clearly communicating program goals and milestones
  • Experience and comfort with change and risk management; proven ability to adapt and identify solutions 
  • A track record of successful collaboration among technology, creative, client, and vendors 
  • Experience in digital advertising, media, or marketing at an ad agency, client-side, or at a media company
  • Excellent project management, communication, and organizational skills
  • Passion for Twitter and the evolving digital advertising landscape
  • Helpful application experience: Google Docs, Keynote, JIRA, project management software, project scheduling software
  • Experience keeping production or PM team leads consistently informed on progress of project initiatives

Additional Information

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.

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Twitter is hiring a Remote Senior CRM Sales Systems Manager - Global Strategy and Operations

Company Description

Twitter is what’s happening and what people are talking about right now. For us, life’s not about a job, it’s about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we’ll do what’s right (not what’s easy) to serve the public conversation.

Job Description

 In this role, you will support strategy and operations and drive the vision for Twitter’s Sales and Marketing tools implementations. As a Sales and Marketing Cloud expert, you will be responsible for identifying issues, defining business requirements, providing recommendations, and performing configurations for Sales and Marketing system enhancements. You will also manage the day-to-day operations of the platform including admin, sales support, and other needs. This position will act as a liaison between the technical and non-technical departments.

Responsibilities: 

  • Drive the vision, scope, and strategy of the Sales and Marketing Tools roadmap for Twitter

  • Work with business stakeholders to document business requirements on sales and marketing initiatives

  • Partner with business teams and technical teams to design and deploy sales CRM and marketing automation solutions

  • Evaluate third party vendors as a means to introduce new automation solutions; manage third party vendor relationships

  • Configure Salesforce to meet Twitter’s day to day needs

  • Frame and present project plans and ROI to stakeholders

  • Identify and recommend areas within Twitter’s Sales and Marketing processes that can be improved via systems enhancements and automation

  • Share best practices to enhance the quality and efficiency of Salesforce and it’s integrated systems


 

Qualifications

 

  • 6+ years working in a digital advertising organization

  • In-depth understanding of the capabilities and constraints of the Salesforce

  • Salesforce Admin 201 Certification

  • Experience with Marketing automation tools

  • Bonus: Certified Salesforce Sales Cloud Consultant

  • BS/BA preferred, in Business Administration, Finance, Engineering or Computer Sciences

Additional Information

A few other things we value

  • Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.

  • Challenge - We solve some of the industry’s hardest problems. Come to be challenged, learn, and thrive.

  • Work-Life Balance - We work hard, but we believe with hard work should come balance.

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5d

Machine Learning Engineer, Explore

TwitterToronto, ON, Canada, Remote
scalanosqlsqlDesign

Twitter is hiring a Remote Machine Learning Engineer, Explore

Company Description

Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.

Job Description

Along with getting information carefully curated for your interests on your home timeline, Twitter also provides opportunities for you to diversify your interests via ‘Twitter Explore’. Millions of users each day come to ‘Twitter Explore’ to see what’s trending and discover their interests. This team builds product features, infrastructure and machine learning models to power the Explore discovery engine within Twitter.

What you’ll do:

  • Research, design, implement, analyze and evaluate both Frequentist and Bayesian methodologies for recommendation and ranking.

  • Be driven by business goals in applying scientific methods to deliver customer value.

  • Collaborate closely with team members (possibly cross team) on developing systems from prototyping to production.

  • Lead the team to success by running design discussions to buy consensus and retrospects to avoid repetitive heart burns.

  • Ensure data quality and integrity.

  • Conceive, plan and prioritize multiple data projects.

  • Interpret and analyze model outcomes.

  • Be the bar raiser and lead by example by mentoring junior engineers on the team and across the company.

Qualifications

  • PhD in Computer Science, Mathematics, Economics or related fields with specialization in machine learning, NLP or recommendation systems.

  • Good working knowledge of SQL and NoSQL databases - should be able to analyze and write SQL queries needed to pull data for analysis and experimentation.

  • 8+ years relevant industry experience that may include research and lab experience.

  • Experience with programming languages such as Scala and decent understanding of object oriented design.

  • Minimum 1 year experience in developing ML models using Tensorflow or similar libraries (MxNet and Keras).

  • Understanding of Bayesian methodologies and basic knowledge of Offline Reinforcement Learning.

  • Good communication skills with the ability to explain complex ML models to business leaders.

Additional Information

A few other things we value:

  • Challenge - We solve some of the industry’s hardest problems. Come to be challenged, learn, and thrive as an engineer.
  • Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.
  • Work, Life, Balance - We work hard, but we believe with hard work should come balance.
  • Collaboration - There’s that saying, “If you want to go fast, go alone. If you want to go far, go together.” We want to go far.

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

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Twitter is hiring a Remote Machine Learning Manager - Ads Prediction Products

Company Description

Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right.

Job Description

We are a geographically-distributed team of Machine Learning Engineers that are responsible for placing each and every ad that Twitter serves. We focus on optimizing campaign performance and ROI for performance-minded advertisers, using modern ranking and personalization techniques. We prioritize impact, routinely deliver material improvements to the company’s ads revenue, and work across the entire ads ecosystem. Technically, we are involved in the full array of modern applied machine learning work, including ideation, experimentation, implementation, and maintenance. This includes work across our ads stack on predictive modeling, improving the way the system explores new traffic, mitigating effects of selection bias, effective budget pacing, efficient AB testing, accurate candidate ranking, visualizations, and more.

You are an engineering manager with a strong background in data science, machine learning, and ad-tech. You are principled and are looking to play a critical role at a very public company operating a multi-billion dollar business. You have a track record of establishing long-term vision for the team and then making them successful against that vision. You lead, manage and mentor contributors on your team. You’re skilled at communicating the results of technical work to executives, as well as proactively changing priorities and tactics for your team in response to strategic changes at the executive level.

Qualifications

  • Lead a team of motivated engineers who like to build models, ship product integrations, and tackle hard engineering problems.
  • Build cohesive, high-functioning teams that thrive in a culture of trust, respect, and inclusion.
  • Balance autonomy with guidance by giving your teams the tools, context, confidence, and motivation to make decisions effectively and independently.
  • Have the technical capacity to partner with tech leads and be comfortable diving into the fray to help drive resolution in the case of bad incidents.
  • Take responsibility for the group’s short-term and long-term strategy. Define the team's roadmap, success metrics, and priorities in close collaboration with other engineering teams and cross-functional partners. Maintain a balance between building sustainable, high-impact projects and shipping things quickly.
  • Own your team’s deliverables and ensure we continue to ship scalable, highly-available products that delight our users and customers.
  • Work closely with the Twitter recruiting team to hire high-potential candidates from diverse backgrounds.

Minimum Qualifications

  • 1+ years of experience managing a team of Machine Learning Engineers or Modelers.
  • 4+ years of industry experience with Applied Machine Learning.
  • Familiarity with fundamentals of Machine Learning and Data Science.
  • Experience driving impact through cross-functional leadership.
  • Exceptional written and verbal communication skills.
  • Bachelor’s in Computer Science, Mathematics or related quantitative field.

Preferred Qualifications:

  • Industry experience with Online Advertising and/or Large-scale Distributed Systems.
  • Master’s or PhD degree in Computer Science, Mathematics or related quantitative field.

Additional Information

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

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Twitter is hiring a Remote Engineering Manager (Machine Learning) - Health ML

Company Description

About Twitter

Twitter, Inc. (NYSE: TWTR) is the best and fastest place to see what’s happening and what people are talking about all around the world. From breaking news and entertainment to sports and politics, from big events to everyday interests. If it’s happening anywhere, it’s happening first on Twitter. Twitter is where the full story unfolds with all the live commentary and where live events come to life unlike anywhere else. Twitter is available in more than 40 languages around the world. The service can be accessed at Twitter.com and on a variety of devices. For more information, visit about.twitter.com

Company Highlights

  • Founded in 2006
  • Headquarters in San Francisco, CA
  • Revenue in 2020: $3.72B
  • 70% of users are international
  • 6600+ employees globally

Job Description

Are you an Engineering leader who’s passionate about applying Machine Learning to defend online users against abuse and improve the health of public conversation? Do you love working on challenging problems that require a multi-disciplinary approach, creative solutions, and rapidly-iterating products? Will you be proud to work on a real-time, scalable system that serves millions of users daily? If so, you should join us.

Who We Are

We are responsible for building scalable detection and remediation systems that help identify and mitigate unhealthy content on the platform (abuse, misinformation, spam, etc.). Our team's mission is to keep our users safe from negative experiences in a highly adversarial environment. We work across the product to detect abusive users and content, increase action on spammy accounts, drive change in user behavior, and detect and remediate accounts that are violating the terms of service on Twitter. As a manager in Health, you’ll be working on our company's priority: growing the collective health, openness, and civility of public conversation on Twitter.

What You’ll Do 

We believe passion and personality matter. We look for someone who can lead teams of diverse, talented, and driven applied ML engineers while balancing personnel challenges with business requirements. We need leaders who take active roles in shaping the future of Twitter engineering while embodying our core values. A successful engineering manager will:

  • Lead a team of motivated engineers who like to build models, ship product integrations, and tackle hard engineering and societal problems.

  • Build cohesive, high-functioning teams that thrive in a culture of trust, respect, and inclusion.

  • Balance autonomy with guidance by giving your teams the tools, context, confidence, and motivation to make decisions effectively and independently.

  • Have the technical capacity to partner with tech leads and be comfortable diving into the fray to help drive resolution in the case of bad incidents.

  • Take responsibility for the group’s short-term and long-term strategy. Define the team's roadmap, success metrics, and priorities in close collaboration with other engineering teams and multi-functional partners. Maintain a balance between building sustainable, high-impact projects and shipping things quickly.

  • Own your team’s deliverables and ensure we continue to ship scalable, highly-available products that delight our users and customers.

  • Initiate collaboration across Engineering, Product, Design, Research, User Services, Trust & Safety, Legal, and Comms to develop high quality end-to-end user experiences and inspire your team to independently do the same.

  • Work closely with the Twitter recruiting team to hire high-potential candidates from diverse backgrounds.

Qualifications

Who You Are

  • 2+ years of experience leading engineers at all levels and you’re skilled at coaching and guiding your directs through their career development.

  • You believe in building both teams and products that scale.

  • You have experience with building and deploying end-to-end ML solutions that deliver product value.

  • You have a technical background and are able to contribute to planning and design discussions.

  • You are excited to engage cross-functional partners to help achieve a common goal for our users.

  • You have a collaborative working style with a strong focus on disciplined execution and results.

  • You like to ground decisions in data and reasoning and solve root causes of problems rather than surface issues.

  • You are adept at communicating relevant information clearly and concisely.

  • You look ahead to identify opportunities and foster a culture of innovation.

Additional Information

Here’s all the legal good stuff:

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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+30d

Community Manager, Spaces

TwitterLos Angeles, CA, USA, Remote

Twitter is hiring a Remote Community Manager, Spaces

Company Description

Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.

Job Description

Overview

As the Community Manager for Twitter Spaces, you will be responsible for our Twitter Spaces community, helping our users understand and use the product, work with hosts to program content, develop series around culture and community events, collecting feedback, working closely with our social team on marketing campaigns, and supporting incoming questions and concerns from the community. 

This role will also be working incredibly close with our Product team; understanding our roadmap, business priorities, target consumers, providing feedback, developing beta test programs, and working to be the voice of @TwitterSpaces

Reporting to the Head of Community, this role will also work collaboratively with our Community Managers managing specific verticals, helping drive product adoption and engagement across the platform.

Who We Are

The Community team’s mission is to make it easier for customers to discover, participate, and form conversations with communities that share their interests, and help emerging creators scale.. People already use Twitter to create community across a wide range of topics and our work builds on this, by helping support and grow the communities that use our product, and drive positive sentiment and engagement. Protecting the health and safety of the conversation within these communities is also top of mind for us.

What You’ll Be Doing

  • Managing, communicating with, and educating  the Twitter Spaces community 

  • Running the day to day operations of the @TwitterSpaces handle

  • Identifying and elevating key consumers and hosts for support

  • Organizing and running Twitter Spaces rooms and events with our community to gather feedback and provide clarity on product features and roadmap

  • Concept community led opportunities for creators and users to grow their Twitter Spaces engagement

  • Develop relationships across the organization to elevate the voice of the consumer, and impact how we show up with our communities

  • Work closely with our Product org to develop a deep understanding of our product, our development cycle, and our vision, and use that expertise to communicate with our community.

  • Strategize long term planning of @TwitterSpaces channel in partnership with our social team 

  • Develop insights and strategy with Product Marketing to help guide the direction of our creative campaigns for Twitter Spaces

  • Working with Social team on consumer facing messaging

Qualifications

  • 5+ years experience in social media, community management, and social marketing 

  • Deeply passionate about social media and a heavy user of Twitter, and preferably Twitter Spaces

  • Experience working with content creators, streamers, youtuber’s, influencers, and/or creators

  • Ability to speak publicly, and effectively manage consumers feedback, concerns, and issues in a professional and respectful manner

  • Experience working with highly passionate and diverse communities, and an interest in giving underrepresented communities a platform

  • Exceptionally strong interpersonal skills

  • Experience with Sprinklr and social analytics tools

  • Ability to work across multiple organizations

  • Strategic thinker, who can build thoughtful, data and insight driven plans

  • Understanding of the product development process, with the ability to work closely and oftentimes embedded with product teams

Additional Information

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

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Twitter is hiring a Remote Data Scientist (Senior, Staff, Sr. Staff) - Ads Data Science

Company Description

Employees can work out of our SF, Seattle, NY, Toronto, Denver, & LA office locations, or may work completely Remotely within North America.

Job Description

Who We Are:

The team is responsible for placing each and every ad that Twitter serves. While placing those ads we decide how best to balance user experience, advertiser results, and Twitter revenue. Our team optimizes supply/demand, operation points and trade-offs for the ads marketplace, as well as improve product outcomes by applying data science.

What You’ll Do:

We’re looking for a key individual contributor to drive our advertising products forward. We decide which ads to serve billions of times a day under a sub-second setting. You will ship new features and optimize existing products. You will perform rigorous analysis, understand our advertising products, experiment, make data-driven decisions, optimize for impact, and measure performance funnels.

Your team will empower you with the autonomy to make good product decisions and discover/understand the software and product stack. You’ll own significant projects end-to-end. The small teams of talented, passionate people in which you’ll work will include engineers and data scientists from across the revenue engineering organization. We work on every high-priority ads project at Twitter.

Qualifications

  • 4+ years of work experience in data-driven analytics/predictive analytics/statistical modeling/machine learning/data mining.
  • 4+ years of experience in Python or R
  • 4+ years of experience with A/B testing and Experimentation
  • Experience using data intelligently to optimize product performance
  • Good understanding of how to grow and shape data tools and datasets to improve data-driven decision making
  • Ability to thrive in an unstructured environment, working autonomously on a strong team to find opportunity and deliver business impact

Bonus Points:

  • Past experience in Ad-tech
  • Experience building ML models
  • PhD or MS in computer science, machine learning, or statistics
  • Good understanding/experience of (one or more of the following): Java, Scala, or C++
  • Interesting side projects or Kaggle competition results

Additional Information

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Twitter is hiring a Remote Shared Services Operations Manager, Revenue Operations

Company Description

Twitter is what’s happening and what people are talking about right now. For us, life’s not about a job, it’s about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we’ll do what’s right (not what’s easy) to serve the public conversation.

Job Description

Twitter is seeking a RevOps Shared Services Operations Manager who will be responsible for driving operations, improving processes, and managing vendors within our Revenue Operations (RevOps) team. 

In RevOps, you will be a member of the Global Strategy & Operations team. In your role, you will also take up broad-spectrum special projects on process improvement for RevOps, Global Strategy & Operations, and the Customers Org. You will build and execute core operational processes - such as business planning, reporting, and ongoing business operations management. You will work closely with our internal partners to understand and execute on mutual business objectives. 

 

What You’ll Do: 

  • Drive strategic initiatives to improve service delivery, including implementing innovations and process excellence and quantifying the impact of these initiatives.

  • Execute on building process improvement solutions through use of advanced formulas, macros, and scripting capabilities. 

  • Continuously strive towards improving efficiency, reducing waste and adding value to existing processes and workflows.

  • Drive workforce management of BPO vendors, including collaboration with vendor counterparts in regards to onboarding and offboarding of agents, process excellence and improvements, and infrastructure support.

  • Conduct research studies to understand customer sentiments and satisfaction

  • Facilitate innovative initiatives by developing a deep understanding of business requirements and maximizing value from vendor partners.

Qualifications

Required qualifications:

Preferred qualifications

 

  • 4-5+ years of relevant experience in operations, finance, or strategic planning

  • BA / BS degree with a record of achievement

  • Ability and willingness to travel up to 15% to global vendor locations (once business travel resumes)

  • Strong communication skills, both written and oral, including presenting complex analyses simply to different audiences

  • Exceptional analytical and problem-solving skills

  •  
  • Highly proficient with Excel, some experience with advanced formulas, macros, and scripting capabilities as well as basic SQL/querying abilities

  • Great demeanor and partner-facing attitude, including being reliable, helpful, and efficient

  • Ability to create and foster strong collaborative relationships with key stakeholders

  • Highly organized and detail-oriented, with a bias for action

  • Proactive and able to navigate ambiguous situations with confidence 

  • Experience in management consulting or business strategy / operations / planning

  • Experience with Google App Script / VBA / Javascript / HTML

  • Experience building data models, creating Tableau Visualizations, and/or writing SQL queries

  • Experience with Business Process Outsourcing, Lean Six Sigma, Kaizen or PMP

  • Domain and Industry Experience: Background experience with call center services, data analysis, tech troubleshooting, social media / content moderation background 

Additional Information

 We're a scrappy team, and we value diverse backgrounds, ideas, and experiences.

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