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Urbantz




Urbantz is hiring a Remote Solutions Architect (FR/EN)

The Bit About Urbantz

At Urbantz, we help the world’s largest retail, grocery, ecommerce and logistics companies love their last mile with a smarter, greener approach to delivery management. Our SaaS platform was built specifically for enterprises to help them cut through the complexity of multi-fleet operations and drive greater sustainability in the final mile at any scale.

More than 100 brands enjoy the clarity and control to cut their CO2 emissions, allocate smartly across carriers, build unique workflows and ensure on-brand delivery experiences for recipients with Urbantz.

Since our inception in 2015, we’ve enjoyed phenomenal growth across Europe, the Middle East and beyond. In 2020, Deloitte ranked us third in its annual Technology Fast 50 list.

The Challenge

We are looking for a Solutions Architect ​​with a strong technical background and a customer-centric mindset to join our dynamic customer operations team.

As a Solutions Architect, you work closely with our implementation project managers to lead major international customers through the software implementation process, ensuring alignment with their specific requirements and maximizing overall value.

Your product expertise will support our customer success managers and customer support engineers on complex issues.

The Day-to-Day

  • Continuously develop your expertise in the Urbantz software: features, customisations, and integrations.
  • Collect, understand and document functional requirements from large customers.
  • Based on the requirements, configure and customize our software to deliver the greatest value to our customers.
  • Work with the customer’s IT department to integrate our software into their landscape.
  • Ensure solution adoption of our customers.
  • Train the customer’s key users in order for them to reach autonomy.
  • Act as a trusted advisor to our clients as well as internal stakeholders.
  • Support our Sales colleagues in preparing demos and simulations for prospective clients.
  • Work hand in hand with the Urbantz customer success managers and support engineers in managing and solving complex customer requests and issues.

The Must Haves

  • High level of English and French, any other European language is a plus.
  • Good knowledge, understanding & proven experience working ondigital technology projectsand system integrations.
  • Strong analytical and problem-solving skills.
  • Extremely detail-oriented and customer-centric.
  • Strong written and verbal communication skills.
  • Ability to deal with change and manage high-pressure situations.

The Great to Haves

  • Experience working in a B2B enterprise SAAS environment.
  • Experience in Logistics & Supply Chain.

The Perks

  • Work where you choose: our fancy offices in the center of Brussels, your spare bedroom, a cabin in the woods… you decide.
  • Autonomy to define and navigate your path to success.
  • A competitive salary, the right tools and a range of fringe benefits depending on your country's location.
  • An incredibly diverse international team and a company culturethat encourages freedom, creativity and collaboration.
  • Opportunities to growyour expertise through training, workshops and conferences.
  • Team meetups in Brussels, an annual offsite somewhere sunny.

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Urbantz is hiring a Remote Back-end JavaScript Engineer

The Bit About Urbantz

At Urbantz, we help the world’s largest retail, grocery, e-commerce and logistics companies love their last mile with a smarter, greener approach to delivery management. Our SaaS platform was built specifically for enterprises to help them cut through the complexity of multi-fleet operations and drive greater sustainability in the final mile at any scale.

More than 100 brands enjoy the clarity and control to cut their CO2 emissions, allocate smartly across carriers, build unique workflows and ensure on-brand delivery experiences for recipients with Urbantz.

Since our inception in 2015, we’ve enjoyed phenomenal growth across Europe, the Middle East and beyond. In 2020, Deloitte ranked us third in its annual Technology Fast 50 list.

The Challenge

Orchestrating the delivery of thousands and thousands of packages on a daily base is no small feat. It gets even more interesting if you ship from multiple locations, always going for the fastest and most economical (and ecological!) option.

As a back-end JavaScript engineer, you'll help us build a reliable, scalable solution to do just that so our customers can focus on what they do best: providing quality products.

The Day-to-Day

  • Together with the product manager and your team, you come up with the best solution to the challenges our customers are facing.
  • Once agreed upon, you'll of coursestart implementing the solution.
  • You review your colleague's code, merge yours once approved and deploy it.
  • We use NodeJS for the backend. We store data using MongoDB, speed things up using Redis and by handling things asynchronously using workers and RabbitMQ. Our code is stored in GitLab, and we make use of its CI/CD capabilities to deploy easily to AWSand Azure. Our containerisation & orchestration uses Docker + Kubernetes.
  • We work with short agile development cycles of 2 weeks. We discuss weekly whether we are still working on the topmost priorities. The team itself is in charge to balance product work with technical work.

The Must Haves

  • At least 5 years of relevant experience, preferably in a product company.
  • A positive mindset and like to find ways to constantly improvein what you do.
  • You can work alone but really shine when you work together. Pair programming, mob programming, brainstorming... you have no issue expressing your ideas, thoughts, comments...
  • Fluent in English
  • You value the quality of work. You know that any shortcut you take today will be a debt to pay in the future (but you understand sometimes taking them makes sense).
  • You consider testingpart of the job, not an afterthought.
  • You know how to build a scalable, maintainable application.
  • Youstay abreast of developments and best practices within the technologies we use.
  • Proficiency in JavaScript.
  • You reside in Europe

The Great to Haves

  • You have an affinity with the logisticssector. No, ordering things online doesn't count
  • Proficiency in TypeScript

The Perks

  • Work where you choose: our fancy offices in the center of Brussels, your spare bedroom, a cabin in the woods… you decide.
  • Autonomy to define and navigate your own path to success.
  • A competitive salary, the right tools and a range of fringe benefits depending on your country location.
  • An incredibly diverse international team and a company culture that encourages freedom, creativity and collaboration.
  • Opportunities to grow your expertise through training, workshops and conferences.
  • Team meetups in Brussels (when it’s safe to do so), an annual offsite somewhere sunny.

See more jobs at Urbantz

Apply for this job