Vettanna is seeking an experienced eCommerce Sales & Operations Analyst to join our project team working for our client eBay. This is a remote position requiring 6+ years sales experience, excel proficiency, tableau & Salesforce experience, with ability to read SQL very desirable. Ability to communicate effectively and analyze data for business insights are essential skills. This is initially an 8 month project which may be extended. You will be a fulltime W2 employee of Vettanna with benefits.

The Opportunity:

The Sr. Sales Strategy & Operations Manager will be responsible for turning data into actionable insights and helping to set the sales strategy. You will cover core areas including reporting on sales performance and trends, supporting accurate target setting and forecasting, and working cross-functionally on initiatives to increase sales productivity. This is a strategic and analytical role that operationalizes the business and go-to-market strategy of our Seller Excellence teams. The role will partner closely with our Seller Excellence sub-teams, analytics, the Salesforce technology, product, finance, and category teams.

Responsibilities include:
• Provide analytical thought leadership, create meaningful business insights, establish strategic operational priorities, and develop and allocate key performance metrics
• Lead analysis to understand business performance/user metrics and KPIs (funnel metrics, GMV, inventory, SKUs)
• Support goals setting, tracking, and performance measurement of the business
• Lead sales pipeline and forecast management process, working to ensure forecast accuracy and overall pipeline health
• Deal level trending and analysis (e.g. deal size, growth of seller segments, customer trends, etc.)
• Support the Quarterly Business Review (QBR) process by coordinating reporting and analysis for seller excellence leadership
• Drive & support planning efforts covering sales strategy, quota setting, team structure and territory assignments
• Project manage and monitor deliverables through development of project plans and tracking tools
• Ad-hoc reports creation and insight analysis and report key findings
• Analyze activity levels and pipeline participation to ensure appropriate focus on the strategic solution initiatives.


Requirements:
• 6+ years’ experience in sales/revenue operations, category, finance, or strategy roles within a marketplace or ecommerce sales environment
• Proven track record of success in operational strategy, trends, and data analysis to deliver against business objectives
• Highly results oriented and driven
• Process oriented with strong analytical skills
• Demonstrated ability to work independently and with little direction
• Strong communication and presentation skills at all levels of the organization, balancing high level information with detailed analysis
• Strong proficiency in Excel
• Experience with Tableau and Salesforce
• SQL knowledge (recommended but not required)

Request ID: 31322-1

Contract Duration: 6+ months (potential for extension or permanent placement)

Work Location: US - MA - Boston

Job Title: Content Operations - Content Strategist III

Job Description:

The main function of a content strategist is to partner with designers, product managers, researchers and product marketers to plan and create the content for products.

Job Responsibilities:

• Plan, write, edit, test and improve content including interface language, product education materials, product names, navigational nomenclature.

• Help apply and maintain consistency with content standards and evolve the company’s voice.

• Collaborate with designers, researchers, product managers, product marketers and engineers to serve a global content audience.

• Promote content strategy at Facebook and in the broader community of design and content professionals.

• Share work and give feedback to teammates.

• Have the ability to work an extended schedule as news and cultural events require, including Saturday and Sundays on an extended basis

Skills:

• Ability to work independently.

• Ability to interpret, analyze and evaluate given information relative to content techniques.

• Self motivated with persuasive, enthusiastic and customer service oriented personality.

• Excellent communication skills, verbal and written.

Education/Experience:

• Bachelors degree required.

Specific to this role:

This role will support the Business Messaging product group at Meta. We create the products and tools used by small businesses around the world to empower businesses to develop meaningful connections with their customers. Our content design work focuses on ensuring businesses and their customers are informed and able to connect as intended in an intuitive way and build trust between the business, customer, and Meta.

As a content designer with the team, you will work closely with product management, product design (UX design), UX research, engineering, and your other content design peers. You will be expected to become familiar with the tools and systems we use on a daily basis, such as Figma, Acrolinx, and others. As you become engaged with the cross-functional product team you support, you will need to assess the various projects and make prioritization decisions for yourself and collaborate with your manager when support is needed. You may also be asked to present your work to Design Reviews. As part of the content design team in Business Messaging, you will have the opportunity to collaborate closely with your peers in jam sessions and improve our work in quality workshops and other team-building projects.