Job Description

We're looking for a talented and motivated Salesforce Developer to join our constantly growing international delivery teams. Be part of something huge!

At VRP Consulting, you'll have the chance to work on cutting-edge projects with some of the brightest minds in the Salesforce industry. You'll also be part of a collaborative and supportive team that's committed to helping you grow.

So if you're looking for a company working on solutions that empower more than 150,000 businesses worldwide, and are excited to work on a mission-critical project that only a few people in the world had the chance to do - apply now! 

Responsibilities:

• Salesforce configuration and automation of processes with Salesforce flow and process builder
• Salesforce platform development and deployment
• Coding and development according to current industry standards and best practices
• Sustaining and expanding on the relationship with various clients
• Identifying internal strategies in order to grow the Salesforce based products both in-house and off-site
• Management and development of custom solutions for internal use and for client’s projects
• Improvement of existing functionalities to enhance the experience and customer satisfaction
• Close collaboration with QA team with identification of possible bugs encountered
• Creating/designing and managing client community pages
• Ownership of the project work

Qualifications

Requirements:

• 4+ years of experience in a similar position
• Fluent English is a must
• Experience participating in projects of various size
• Demonstrated ability to handle multiple projects at once
• Previous exposure to APEX and LWC
• Strong HTML and CSS knowledge
• Salesforce Certification, preferably Platform Developer I

Nice to have:

• Previous Web design exposure would be a plus
• Marketing Cloud experience
• Salesforce Certification (i.e. Community Cloud Consultant) would be beneficial
• Previous experience with Aura Components
• Degree in a relevant field
• JavaScript understanding

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Job Description

We're looking for a talented and motivated Automation QA Engineer to join our constantly growing international delivery teams. Be part of something huge!

At VRP Consulting, you'll have the chance to work on cutting-edge projects with some of the brightest minds in the Salesforce industry. You'll also be part of a collaborative and supportive team that's committed to helping you grow.

So if you're looking for a company working on solutions that empower more than 150,000 businesses worldwide, and are excited to work on a mission-critical project that only a few people in the world had the chance to do - apply now! 

Responsibilities:

• Close cooperation with Product Owners and Development team defining technical requirements
• Increasing test coverage and automating manual scenarios
• Designing, implementing and maintaining QA Testing Frameworks
• Reporting on bugs and their status
• Collaborating with developers in order to solve existing issues

Qualifications

•  2+ years of demonstrable experience in leading test strategy, test plan and test execution as QE/SDET lead
•  2+ years of experience with Selenium based automation and its eco-system (TestNG/Junit, Maven/Gradle, Cross-browser test etc.)
•  2+ years of experience with building CICD pipelines and quality gates like SonarQube, Checkmarx and PMD
•  Experience in testing mobile/web/desktop applications on common platforms
•  Proficient in at least one of the common OO languages , including Python, Java, etc
•  Proficient in SOAP/Rest API testing and automation - Postman or any other tool
•  Experience with TDD and BDD
•  Experience with JIRA/TestRail or any TCM tools
•  Experience with Performance testing and automation

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Job Description

The Customer Success Manager is responsible for building a relationship with the client, gaining knowledge of their business, and understanding their project goals and objectives. They are focused on ensuring the success of the project, and are not solely focused on the process of managing the team.

The Customer Success Manager must be capable of managing a team effectively to ensure that the project is delivered within the parameters of time, cost, and quality. They will facilitate the development of the solution or product, and support the client throughout the delivery process to ensure the full engagement of business stakeholders.

This role is of particular significance for complex projects or enterprise transformation programs that may present numerous challenges and dependencies. The Customer Success Manager will need to navigate and support the VRP delivery team in addressing these challenges while ensuring the success of the project. In summary, the Customer Success Manager position involves a customer-focused approach to consulting engagements, with a strong emphasis on managing teams and facilitating successful project delivery.

Responsibilities:

• Ownership of 8-10 accounts, 
• Working closely with sales and delivery teams
• Building relationships and understanding of client business, objectives, and roadmaps
• Proactively look for opportunities to expand the business with the client and increase revenue
• Customer retention & renewal
• CRS + extension SOWs (within rate card and commercial parameters)
• Salesforce Opportunity pipeline mgmt
• Escalation path from client or Delivery Manager / Project Manager
• Client account planning and Quarterly Business Reviews
• Approving SF customer stories and VRP case studies
• Requesting CSATs (by logging projects in the SF partner portal)
• Maintain customers as active references 
• Invoice approvals
• Unbilled time/investment requests
• Project expenses and resourcing approvals
• Account status and milestone monitoring

Qualifications

• 5+ years as an account manager within product or services consulting
• High level knowledge of the Salesforce platform and how customers get benefit from the Salesforce - is essential
• Demonstrable ability to manage and grow enterprise accounts
• Achievement and success-driven personality
• Comfortable building relationships with C-level stakeholders and Salesforce AEs
• Great customer facing skills with ability to build and nurture relationships

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