1 year of experience Remote Jobs

57 Results

10d

Custom Recruitment Coordinator (French Speaking)

M3USALondon, United Kingdom, Remote
1 year of experienceDesign

M3USA is hiring a Remote Custom Recruitment Coordinator (French Speaking)

Job Description

The Local Custom Recruitment Coordinator is responsible for optimising the utilisation and performance of the local panel, ensuring Quantitative and Qualitative projects are delivered within the provided budget and timelines.

It is responsibility of the Local Custom Recruitment Coordinator to identify and deploy custom recruitment solutions to maximise the successful delivery of qualitative and quantitative projects.

 

Essential Duties and Responsibilities:

Including, but not limited to the following:

  • Design and execute multichannel recruitment methodologies for allocated projects, which could include (but not exclusively) email campaigns, cold calling, desk research, text messages, online advertisement, referral schemes, forums, blogs, patient groups and associations network and social media.
  • Attend IKO and project related meetings with PMs for projects assigned and share notes on agreed plan of action.
  • Call, schedule, confirm and rescreen respondents recruited for qualitative.
  • Ensure confirmation letters and consent forms are sent and complete follow up calls if needed to chase on materials.
  • Ensure that daily number of calls and strike rate targets are achieved.
  • Review projects on a regular basis and inform project managers when internal sampling strategies have been exhausted.
  • Monitor the performance of projects and ensure that recruitment plans are successfully executed within timelines stipulated by the client.
  • Proactively plan, organise, and implement project and panel recruitment solutions, aiming to maximise internal resources, reduce outsource cost and ensure project delivery.
  • Analyse and evaluate recruitment tactics post-implementation status to drive improvement in results.
  • Provide insightful and relevant feedback on projects feasibility based on gathered market intelligence upon talking to respondents over the phone.
  • Provide high-quality professional support to respondents via telephone and email / support ticket communications.
  • Execute administrative tasks related to fieldwork recruitment, such as, but not limited to coordinating distribution and collection of survey material via post.
  • Master and work across multiple systems to investigate, troubleshoot and handle enquiries and complaints and provide appropriate solutions and alternatives to respondents.
  • Handle all enquiries according to company policy and expectations regarding outcomes, time to resolution, and communication standards.

Qualifications

Education and Training Required:

Bachelor’s degree or equivalency

Minimum Experience: 

Desirable: 1 year of experience in healthcare Market Research fieldwork recruitment

Knowledge, Skill, Ability:

  • Fluent in French.
  • Exceptional written and verbal communication skills, with demonstrated knowledge of English and French grammar rules
  • Strong Microsoft Office skills (Excel) and quick learner of new technologies/software
  • Must have basic math skills, with the ability to learn to calculate incidence rate, response rates profit, etc
  • Interest / natural curiosity or previous experience /exposure within the healthcare space
  • Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively with PM using all available resources to support project success
  • Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.
  • Self-motivated and able to prioritise tasks throughout the workday
  • Exceptional time management, organisational skills, attention to detail and ability to multitask
  • Attention to detail, quality of work and adherence to processes

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14d

Service Chain Operations / Release to Production Manager (German speaking) (REF2552N)

Deutsche Telekom IT SolutionsBudapest, Debrecen, Pécs, Szeged, Hungary, Remote
1 year of experienceagile

Deutsche Telekom IT Solutions is hiring a Remote Service Chain Operations / Release to Production Manager (German speaking) (REF2552N)

Job Description

As Service Chain Operations / Relase to Production Manager, you are responsible for the daily operation, budget, project delivery and strategy.

In this position, you need to:

  • Plan and supervise the operating of the given type of services, while maintaining respective service levels, deadlines and budgetary limitations
  • Coordinate the service delivery activities, monitor the work progress, and handle emerging problems and conflicts
  • Work in close collaboration with lead Service Delivery Management involved and other connected units, on developing and optimizing processes on priorities
  • Participate in projects, development of new services or on demand
  • Ensure, that changes are implemented, and incidents and problems are handled within the undertaken deadlines and at the contracted service levels
  • Promote a company culture that encourages top performance and high morale
  • Facilitate and moderate internal and external meetings/workshops/events, lead processes and discussions around the plan phase and during the run phase
  • Manage and consult the service providers involved in the Release to Production process
  • Ensure the execution of service transitions with high quality, on-time and on-budget
  • Mentor and coach the OPM community members focusing on skills/qualities/methodologies/technics/etc. to maximize their potential

Qualifications

  • At least 1 year of experience in Operations Management (preferred)
  • Experience with Cloud operation and technologies (preferred)
  • Advanced German and English knowledge (required)
  • Technical overview in OS, Network, Storage, Databases, Server, Applications field
  • Project Management experience (preferred)
  • Good knowledge of IT Service Management (ITIL)
  • Good knowledge of Microsoft Excel and other MS Office applications
  • Experience with working in a matrix organizational structure

Soft skills

  • Strong interpersonal skills
  • Good communication and organizational skills
  • Structural problem-solving abilities
  • Analytical skills and the ability to interpret and prioritize
  • Agile methodology knowledge is an advantage

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14d

Communications Manager

SamsaraRemote - US
1 year of experience6 years of experienceBachelor's degreefigma

Samsara is hiring a Remote Communications Manager

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. 

Recent awards we’ve won include:

Glassdoor's Best Places to Work 2024

Best Places to Work by Built In 2024

Great Place To Work Certified™ 2023

Fast Company's Best Workplaces for Innovators 2023

Financial Times The Americas’ Fastest Growing Companies 2023

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey. 

Click hereto learn more about Samsara's cultural philosophy.

About the role

This role is part of the External Communications team based out of the US. In this role, you’ll primarily be focused on three areas: product and tech comms, social media, and day-to-day operations. Familiarity with these areas is necessary, but deep expertise is not essential.

You’ll work closely with our product and tech comms lead on amplifying product launches and new integrations, inbound and outbound media relations, exec thought leadership, and overall technology storytelling. You’ll also work closely with our social media lead on content creation, monitoring, and reporting. We would rely on you to manage the team’s foundational operations as well - for example, keeping our activity calendar and media lists updated, tracking media coverage, and drafting briefing materials.

You are an excellent communicator and writer who can empathize with our customer audience and reach them with engaging content across both earned and owned channels. You are a creative thinker and problem solver who seeks to collaborate cross-functionally to drive outcomes. 

You have a bias to action and can ruthlessly prioritize to get things done. You have a keen attention to detail and are thorough and organized, especially when juggling multiple deadlines. 

Although you’ll have a full team behind you, you’ll have a great deal of autonomy and executive interaction. If you’re looking to build your experience across a wide range of external communications activities, this is a great position to do so!

This role is open to candidates residing in the US except the San Francisco Bay Area (125 mi. radius from 1 De Haro St, San Francisco) and NYC Metro Area (50 mi. radius from 131 W 55th St, New York).

You should apply if:

  • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
  • You are the architect of your own career:If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
  • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
  • You want to be with the best:At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

Click hereto learn about what we value at Samsara.

In this role, you will:

  • Build relationships with key media, especially industry and tech trade, to keep Samsara top of mind with our customer base.
  • Author numerous written materials including briefing documents, awards applications, social media captions, press releases, talking points, pitches, and more.
  • Support social media activities such as community monitoring, publishing, creative, employee advocacy, exec thought leadership, reporting, and more.
  • Keep a pulse on relevant news topics and industry trends for pitches and social media.
  • Manage our bi-weekly Weekend Reading newsletter that is sent to employees internally.
  • Partner with others on the team to execute Comms strategy for Samsara’s annual customer conference, Beyond. This specifically includes news announcements, on-site media activities and interviews, and other conference logistics.
  • Maintain operational excellence for the team - e.g. manage team calendar in Airtable, daily coverage scans, update the Samsara website, track reporter moves, and more.
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

  • 5-6 years of experience in communications; at least 1 year of experience managing (or co-managing) a company’s social media channels.
  • Exceptional writing ability.
  • Outstanding project management and organizational skills.
  • Experience in communications tools such as Onclusive, Sprout Social, Figma, and Airtable.
  • Proactivity and close attention to detail.
  • Bachelor's degree in marketing, communications, journalism, or related field.

An ideal candidate also has the following:

  • Someone with agency experience is preferred.

Samsara’s Compensation Philosophy:Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles.  For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. 

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.
$78,243$105,200 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click hereif you require any reasonable accommodations throughout the recruiting process.

Flexible Working 

At Samsara, we haveadopted a flexible way of working, enabling teams and individuals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants.As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company. 

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

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17d

Custom Recruitment Assistant (Native Spanish speaker)

M3USAMadrid, Spain, Remote
1 year of experienceDesign

M3USA is hiring a Remote Custom Recruitment Assistant (Native Spanish speaker)

Job Description

The Local Custom Recruitment Coordinator is responsible for optimising the utilisation and performance of the local panel, ensuring Quantitative and Qualitative projects are delivered within the provided budget and timelines.

It is responsibility of the Local Custom Recruitment Coordinator to identify and deploy custom recruitment solutions to maximise the successful delivery of qualitative and quantitative projects.

Essential Duties and Responsibilities:

Including, but not limited to the following:

  • Design and execute multichannel recruitment methodologies for allocated projects, which could include (but not exclusively) email campaigns, cold calling, desk research, text messages, online advertisement, referral schemes, forums, blogs, patient groups and associations network and social media.
  • Attend IKO and project related meetings with PMs for projects assigned and share notes on agreed plan of action.
  • Call, schedule, confirm and rescreen respondents recruited for qualitative.
  • Ensure confirmation letters and consent forms are sent and complete follow up calls if needed to chase on materials.
  • Ensure that daily number of calls and strike rate targets are achieved.
  • Review projects on a regular basis and inform project managers when internal sampling strategies have been exhausted.
  • Monitor the performance of projects and ensure that recruitment plans are successfully executed within timelines stipulated by the client.
  • Proactively plan, organise, and implement project and panel recruitment solutions, aiming to maximise internal resources, reduce outsource cost and ensure project delivery.
  • Analyse and evaluate recruitment tactics post-implementation status to drive improvement in results.
  • Provide insightful and relevant feedback on projects feasibility based on gathered market intelligence upon talking to respondents over the phone.
  • Provide high-quality professional support to respondents via telephone and email / support ticket communications.
  • Master and work across multiple systems to investigate, troubleshoot and handle enquiries and complaints and provide appropriate solutions and alternatives to respondents.
  • Handle all enquiries according to company policy and expectations regarding outcomes, time to resolution, and communication standards.

Qualifications

Education and Training Required:

  • Bachelor’s degree or equivalency
  • Desirable: 1 year of experience in healthcare Market Research fieldwork recruitment

Knowledge, Skill, Ability:

  • Fluent in Spanish and English
  • Exceptional written and verbal communication skills, with demonstrated knowledge of English and Italian or Spanish grammar rules
  • Strong Microsoft Office skills (Excel) and quick learner of new technologies/software
  • Must have basic math skills, with the ability to learn to calculate incidence rate, response rates profit, etc
  • Interest / natural curiosity or previous experience /exposure within the healthcare space
  • Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively with PM using all available resources to support project success
  • Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.
  • Self-motivated and able to prioritise tasks throughout the workday
  • Exceptional time management, organisational skills, attention to detail and ability to multitask
  • Attention to detail, quality of work and adherence to processes

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17d

Custom Recruitment Assistant

M3USALondon, United Kingdom, Remote
1 year of experienceDesign

M3USA is hiring a Remote Custom Recruitment Assistant

Job Description

The Local Custom Recruitment Coordinator is responsible for optimising the utilisation and performance of the local panel, ensuring Quantitative and Qualitative projects are delivered within the provided budget and timelines.

It is responsibility of the Local Custom Recruitment Coordinator to identify and deploy custom recruitment solutions to maximise the successful delivery of qualitative and quantitative projects.

Essential Duties and Responsibilities:

Including, but not limited to the following:

  • Design and execute multichannel recruitment methodologies for allocated projects, which could include (but not exclusively) email campaigns, cold calling, desk research, text messages, online advertisement, referral schemes, forums, blogs, patient groups and associations network and social media.
  • Attend IKO and project related meetings with PMs for projects assigned and share notes on agreed plan of action.
  • Call, schedule, confirm and rescreen respondents recruited for qualitative.
  • Ensure confirmation letters and consent forms are sent and complete follow up calls if needed to chase on materials.
  • Ensure that daily number of calls and strike rate targets are achieved.
  • Review projects on a regular basis and inform project managers when internal sampling strategies have been exhausted.
  • Monitor the performance of projects and ensure that recruitment plans are successfully executed within timelines stipulated by the client.
  • Proactively plan, organise, and implement project and panel recruitment solutions, aiming to maximise internal resources, reduce outsource cost and ensure project delivery.
  • Analyse and evaluate recruitment tactics post-implementation status to drive improvement in results.
  • Provide insightful and relevant feedback on projects feasibility based on gathered market intelligence upon talking to respondents over the phone.
  • Provide high-quality professional support to respondents via telephone and email / support ticket communications.
  • Master and work across multiple systems to investigate, troubleshoot and handle enquiries and complaints and provide appropriate solutions and alternatives to respondents.
  • Handle all enquiries according to company policy and expectations regarding outcomes, time to resolution, and communication standards.

Qualifications

Education and Training Required:

  • Bachelor’s degree or equivalency
  • Desirable: 1 year of experience in healthcare Market Research fieldwork recruitment

Knowledge, Skill, Ability:

  • Fluent in Spanish and English
  • Exceptional written and verbal communication skills, with demonstrated knowledge of English and Italian or Spanish grammar rules
  • Strong Microsoft Office skills (Excel) and quick learner of new technologies/software
  • Must have basic math skills, with the ability to learn to calculate incidence rate, response rates profit, etc
  • Interest / natural curiosity or previous experience /exposure within the healthcare space
  • Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively with PM using all available resources to support project success
  • Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.
  • Self-motivated and able to prioritise tasks throughout the workday
  • Exceptional time management, organisational skills, attention to detail and ability to multitask
  • Attention to detail, quality of work and adherence to processes

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18d

Outreach Specialist (OBRIO)

GenesisKyiv, UA Remote
1 year of experiencefreelanceiosandroid

Genesis is hiring a Remote Outreach Specialist (OBRIO)

OBRIO is an IT company with Ukrainian roots inside Genesis business ecosystem. Our team consists of more than 120 talented professionals whose ambitions and striving for success help us build the best products on the market. Currently, the OBRIO team works remotely from various locations in Ukraine and 12 other countries. We have offices in Kyiv and Warsaw.

We are developing Nebula – the biggest brand in the astrology niche. Nebula has over 45+ million users worldwide and has been ranked as the № 1 lifestyle app of the day in the Apple Store and Play Market in the USA, Canada, and Australia several times. Nebula is available on iOS, Android, and Web. Also, Nebula is the top 1 astrological brand in the USA and Canada, according to Facebook Brand Audit.

Our mission is to make people happier by improving the quality of their relationships.

Here are some details we would like to share with you:

  • Nebulais #1 in its niche in terms of downloads and revenue targets;
  • 45+ million users;
  • Users from 50+ countries;
  • 4.8 - our average AppStore rating (with more than 215 thousand ratings)

We are seeking a highly motivated and detail-oriented Outreach Specialist to join our team. This pivotal role is crucial in enhancing our presence in search engine results pages (SERPs) and bolstering our brand's online reputation across various platforms. You will be responsible for building and maintaining relationships with key influencers, publishers, and websites within our industry niche. By strategically building quality backlinks and fostering positive interactions across various online platforms, the Outreach Specialist contributes to the overall growth and recognition of the Nebula brand.

Your impact:

  • Build 25 quality backlinks from pages with substantial traffic through various methods such as link insertions, forums, and blogs on unique domains;
  • Approve donors for freelance link builders, ensuring they adhere to our quality standards and guidelines;
  • Conduct thorough checks on tasks with crawd links from agencies to verify accuracy and relevance;
  • Search for relevant dropped domains to capitalize on potential link opportunities;
  • Publish review articles on news websites with traffic exceeding 1 million visitors to further enhance our online visibility and credibility.

About you:

  • Minimum of 1 year of experience in outreach, digital marketing, or a related field.
  • Intermediate to upper intermediate level of English proficiency.
  • Proficiency in tools such as Ahrefs, SEMrush, and SimilarWeb.
  • Strong interpersonal and communication skills, with the ability to build and maintain relationships with external partners.
  • Excellent research skills and attention to detail.
  • Goal-oriented mindset with a focus on delivering results.
  • Adaptability and willingness to learn new tools and techniques.

Why OBRIO is the best place to work?

  • Unleash Your Ambitions: Our company was built by ambitious people who never settle for less. By joining OBRIO, you'll have the chance to unleash your own ambitions and achieve your career dreams.
  • We don’t just give you opportunities for growth and development, we give you maximum autonomy and believe we can’t do without you and your active thinking.
  • Collaborate in a Team Environment: We believe that success is a team effort. When you join OBRIO, you'll have the chance to collaborate with talented individuals who share your passion for achieving outstanding results.
  • At OBRIO, we’ve gathered influential experts, all of whom are open to sharing their knowledge and ready to help solve issues based on their experience. This is the company where you can quickly reach your potential and advance your career.

Our benefits:

  • Benefit from the flexibility to work from anywhere in the world;
  • Work from the comfort of your home or from one of our offices in Kyiv or Warsaw. The choice is yours!
  • Enjoy 20 annual vacation days and unlimited sick leave, all covered by the company;
  • Don't worry about getting the right equipment, we've got you covered if necessary;
  • Stay healthy with access to a corporate doctor online, and health insurance options in Ukraine or a fixed amount towards insurance abroad after your probation period;
  • Keep learning with our extensive corporate library, internal online meetings, and lectures;
  • Grow your skills with our training compensation program;
  • Take advantage of our supportive corporate culture, including assistance with relocation, advice on legal stay abroad, housing support, and help for third-country nationals;
  • Have fun with our online events and team-building activities

Here's what our hiring journey looks like:Initial Screening ➡️ Skills Assessment➡️ Team Interview ➡️ Final Check ➡️ Job Offer.

Let's team up and reach for the stars together!

More about us on social media: Facebook, Instagram, LinkedIn, TikTok.

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19d

Credit and Collections Specialist

1 year of experienceoracle

Sourcefit Philippines is hiring a Remote Credit and Collections Specialist

Job Summary:

As aCredit and Collections Specialist, you will play a pivotal role in maintaining the financial health of the company by ensuring timely collection of accounts receivable and managing credit risks effectively. Working closely with the Reporting Manager, you will oversee various credit and collections activities, including assessing problem accounts, approving quotes and sales orders, initiating credit memos/refunds/adjustments, and providing support to the Customer Service department. Your ability to analyze credit, reconcile accounts receivable, and implement effective collections strategies will be crucial in achieving quarterly cash flow and Days Sales Outstanding (DSO) goals.

Job Details:

  • Work from home
  • Monday to Friday, 3:00 PM to 12:00 AM Manila time
  • *following PH Holidays

Responsibilities:

  • Maintain daily communication with the Reporting Manager to update on credit and collections activities.
  • Prepare and review monthly cash forecasts with the management to ensure accuracy and alignment with financial goals.
  • Assess problem accounts and escalate issues to management for resolution, utilizing credit analysis methods to mitigate risks.
  • Approve quotes and sales orders in accordance with established credit policies and guidelines.
  • Initiate credit memos, refunds, and adjustments as necessary to maintain accounts receivable aging integrity.
  • Assist the Customer Service department in resolving customer issues related to credit and collections, providing timely support and solutions.
  • Provide invoices to customers upon request, ensuring accuracy and compliance with billing procedures.

Qualifications:

  • Bachelor's/associate degree in business administration, finance, management, or equivalent experience.
  • Minimum of 1 year of experience in credit and collections, demonstrating proficiency in credit analysis methods and accounts receivables reconciliation.
  • Familiarity with collections methods to achieve quarterly cash flow and DSO goals.
  • Ability to thrive in a multi-tasking, fast-paced work environment, prioritizing tasks effectively to meet deadlines.
  • Strong commitment to the company's objectives, with a proactive attitude toward generating cash flow while preserving customer relationships.
  • Excellent communication skills, both verbal and written, to interact effectively with internal teams and external stakeholders.
  • Proficiency in reading and interpreting financial statements, conducting financial analysis, and understanding financial ratios, especially liquidity analysis.
  • Previous experience and knowledge of Oracle and Noetix are advantageous.
  • High-level Excel skills are required, with certifications such as Financial Modeling & Valuation Analyst (FMVA) or similar being desirable.

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20d

Media Planning Analyst

Publicis SapientLima, Peru, Remote
1 year of experienceBachelor's degree

Publicis Sapient is hiring a Remote Media Planning Analyst

Job Description

• Manage budget and flighting updates in Lumina and Media Tools.

• Provide updates for all recurring budgeting needs.

• Help provide and oversee monthly savings documents.

• Oversee and update flowcharts and budget documents with accuracy.

• Track budget and flowchart changes with detail and organization.

• Support strategy team with reach and frequency deliveries using Tardiis / NMI.

• Provide audience and consumer insight data from syndicated tools like MRI and GWI.

• Provide monthly global tracking updates for internal review and submission.

• Support on building charts and slides for client presentations.

• Help manage monthly competitive insight reporting and chart refreshes using data provided by competitive analyst.

• Review monthly billing against budget documents and flag discrepancies with strategy and investment leads.

• Update weekly TV goals based on the latest budget and flighting for submission to the National Video team update weekly media highlights, coordinating updates with investment teams and prepare client-ready slides for issuance

Qualifications

  • B2 or above English 
  •  Bachelor's Degree 6 months - 1 year of experience in Media 

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21d

Technical Customer Support

DynatraceParis, France, Remote
1 year of experienceDynamicsmobilejavascript

Dynatrace is hiring a Remote Technical Customer Support

Job Description

We are looking for motivated individuals who enjoy working with customers, think the idea of data analysis is fun and want to grow in their understanding of web and mobile performance. This is not just a job; it is a starting point for a career at Dynatrace.

As a Remote Technical Customer Support, you will work within our Insights Services team, supporting eight to ten named customers.  You won’t be alone but paired with a more senior Analyst, working together to provide outstanding customer service. Your journey will begin with 6 weeks of extensive product training followed by job shadowing as you learn the role.

Each day, you will ensure our products are working for our customers, helping them understand the performance data we collect about their sites and being their go-to person for trainings and configuration. Most of this customer interaction happens over email or Slack.

If you have always wanted to work in technology, Dynatrace could be the right company for you. Responsibilities include:

  • Work closely with an internal Analyst to provide support and training for the Digital Experience product line for your clients
  • Assist in configuration and implementation of best practices and maintain a customer’s Dynatrace environment based on communicated customer business goals
  • Responsible for an in depth, technical understanding of the Dynatrace Digital Experience product (Real User Data, Session Replay and Synthetic data)
  • Create and manage web and mobile measurements scripts
  • Analyze day to day performance and availability data while providing clear, in-depth, and concise root cause analysis for both customers and internal Analysts
  • Proactively identify issues, escalating to appropriate team members as needed and communicating progress

Qualifications

Minimum Requirements:

  • Associate’s Degree in a technology related field is required
  • Minimum of 1 year of experience in technology related field

Preferred Requirements:

  • Bachelor’s Degree in a technology related field is preferred
  • Experience in data driven analysis - excellent at working with, understanding and analyzing data
  • Familiarity with JavaScript
  • Operates with a customer first focus
  • Proven ability to work under pressure; ability to handle multiple conflicting priorities
  • Recognizes and understands both personal and team dynamics and relationships, is empathetic to stakeholder concerns and effectively influences and persuades
  • Strong verbal and written communication skills
  • Has a passion to learn new technology and deliver successful customer and partner outcomes for stakeholders at all levels
  • Knowledge of industry performance metrics and recommended thresholds

 

Expectation: all Insights team members are expected to travel at least 1 time per year for annual team meetings.

 

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22d

Onboarding Coordinator

1 year of experience

Sourcefit Philippines is hiring a Remote Onboarding Coordinator

Position Summary:

As an Onboarding Coordinator, you will oversee all facets of integrating new customers with our client's product offerings. Leveraging your extensive industry and hospitality background, you will ensure our customers experience a seamless transition through the implementation process. Acting as the primary liaison between clients and customers, you will be the pivotal figure ensuring clarity and satisfaction from the close of the initial sale to the successful go-live stage. Collaborating cross-functionally with internal teams and department heads, you will play a crucial role in ensuring our customers' seamless integration into our client's ecosystem. Your mastery of our product and adeptness in guiding customers on its usage will not only guarantee timely go-live dates but also significantly reduce churn rates by ensuring customers are fully equipped to harness the software's capabilities.

Job Details:

  • Work from Home
  • Monday to Friday | 8 AM/9 AM to 5 PM/6 PM EST
  • *Following US Holidays

Responsibilities:

  • Serve as the singular point of contact, managing all communications between the client and customers throughout the product onboarding journey, up to the handoff to Account Management post-go-live.
  • Strategize, develop, and execute client-specific project plans, meticulously adhering to deadlines.
  • Demonstrate exceptional multitasking abilities while efficiently managing a diverse portfolio of merchants with distinct software and hardware requisites.
  • Proficiently prioritize customers based on their stage within the onboarding process, aligning with business priorities.
  • Cultivate an expert understanding of the client's product suite, providing insightful guidance and entry-level support as required.
  • Champion a "Customer First" approach throughout the onboarding process, advocating for customer needs and satisfaction.
  • Provide recommendations on configurations and effectively upsell customers on hardware and additional software offerings.
  • Foster close collaboration with Sales, Payments, Fulfillment, and Account Management teams to ensure a seamless onboarding experience for customers.

Qualifications:

  • Minimum of 2 years of customer service experience, preferably within the hospitality sector.
  • Possess at least 1 year of experience in project management or equivalent expertise.
  • Demonstrate strong multitasking capabilities and impeccable time management skills.
  • Familiarity with HubSpot is advantageous but not mandatory.
  • Exhibit a deep commitment to embodying and promoting the company's culture.
  • Dedicated to ongoing professional development encompassing soft skills, product knowledge, integrations, and industry insights.

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Sourcefit Philippines is hiring a Remote Front Office Administrative Assistant

Position Summary:

The Front Office Administrative Assistant will play a key role in patient care, assisting the Administrative Medical Assistant with front desk duties to ensure smooth clinic operations. Responsibilities include organizing files, drafting messages, scheduling appointments, and supporting other staff. This role requires proficiency in creating spreadsheets, composing messages, managing databases, interpreting reports, and handling documents to efficiently run the organization.

Job Details:

  • Front Office Administrative Assistant
  • Permanent Work from Home
  • Tuesday to Saturday | 2:30 AM to 11:30 AM Manila time
  • *Following Select PH and US Holidays

Responsibilities:

  • Provides administrative support to patients, outside vendors, and in-clinic staff.
  • Collects, verifies, and enters information into appropriate databases.
  • Collects, verifies, enters, and maintains data and medical record information in the appropriate databases HPN uses for medical management, including but not limited to patient, provider, and payer contact and referral information.
  • Answer multi-phone line systems and texts in a timely manner.
  • May include insurance verifications.
  • Attend team meetings, conferences, and trainings as required.
  • Knows, understands, and follows teammate guidelines, employment policies, and department or company procedures.
  • Consistent, regular, punctual attendance as scheduled is an essential responsibility of this Administrative Assistant position.
  • Effectively manages time and resources to ensure that work is completed efficiently.
  • Other duties and responsibilities as assigned.

Qualifications:

  • Minimum of 1 year of experience in a similar role, particularly in the US healthcare industry.
  • Intermediate proficiency in navigating Microsoft Office applications and other databases.
  • Strong written and verbal communication skills.
  • Must handle confidential information with discretion and good judgment.
  • Basic proficiency in EMR systems like eCW and other applications.
  • Able to consistently maintain a high level of activity or productivity, acting with vigor, effectiveness, and determination over extended periods of time.
  • Must be able to work at a high level of proficiency with little supervision is essential.

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23d

Intake Coordinator

Transcarent APIUS - Remote
1 year of experienceBachelor's degreesalesforcec++

Transcarent API is hiring a Remote Intake Coordinator

Who we are  

Transcarent is the One Place for health and care. We cut through the complexity, making it easy for people to access high-quality, affordable care. With a personalized app tailored for each Member, an on-demand care team, and a connected ecosystem of high-quality, in-person care and virtual point solutions, Transcarent eliminates the guesswork to confidently guide Members to the right level of care. We take accountability for results – offering at-risk pricing models and transparent impact reporting to align incentives towards measurably better experience, better health, and lower costs. At Transcarent, you will be part of a world-class team, supported by top tier investors like 7wireVentures and General Catalyst, and founded by a mission-driven team committed to transforming the health and care experience for all. We closed on our Series C funding in January 2022, raising our total funding to $298 million and enabling us to respond to the demand for our offering. 

Transcarent is committed to growing and empowering a diverse and inclusive community within our company. We believe that a team with diverse lived experiences, working together will strengthen our organization, and our ability to deliver "not just better but different" experiences for our members.  

We are looking for teammates to join us in building our company, culture, and Member experience who:  

  • Put people first, and make decisions with the Member’s best interests in mind 
  • Are active learners, constantly looking to improve and grow 
  • Are driven by our mission to measurably improve health and care each day 
  • Bring the energy needed to transform health and care, and move and adapt rapidly 
  • Are laser focused on delivering results for Members, and proactively problem solving to get there 

About this role 

The Bilingual Intake Coordinator reports to the Intake Team Supervisor and is responsible for providing world-class support to Members seeking surgical care and other benefits offerings. In this role, you will contribute to an exceptional Member experience, ensuring we are meeting our metrics for inbound calls, and the first touch with our Members for their surgery care experience. Your work will be critical to delivering superior Member care to a rapidly growing member base.  

What you’ll do

  • Accountable for engaging, educating, and qualifying new and existing members on our Surgery Care program offering and ensuring all benefits are clearly articulated and understood.   
  • Depending on the client, offer additional services and then route the call to the pod member who can best assist the member in next steps.   
  • Provide exceptional customer service through inbound/outbound calls in our fast-paced, contact center environment. 
  • Offer member guidance, including verification of benefits. 
  • Ask probing questions to recognize additional patient needs. 
  • Partner with internal clinical professionals in providing member guidance. 
  • Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements. 
  • Adjust shift/scheduling based on the needs of the organization (including occasional paid overtime, shift differential, and working holidays). 
  • May or will work evening/overnight shifts on a rotating schedule. 

What we’re looking for 

  • 1 year of experience in a customer service and/or sales call center role  
  • Verifiable strong ability to influence  
  • Ability to work effectively in a team environment 
  • Strong critical thinking and problem-solving skills 
  • Ability to effectively organize work activities to meet deadlines 
  • A “delight the customer” attitude 
  • Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), CRM tools (Salesforce), IM/video conferencing (Slack/Zoom), and telephones efficiently. 
  • Strong customer service skills with a caring personality, willing to put in extra effort to ensure our members are taken care of during potentially difficult times. 
  • Excellent communication skills (spoken and written) in English; comfortable talking on the phone for extended periods of time and replying to emails in a timely manner. 
  • Trustworthy and accountable behavior, capable of viewing and maintaining confidential personal information daily. 
  • Ability to build long-lasting relationships, provide professional and knowledgeable guidance 
  • Exemplify great team-oriented behavior to achieve goals 
  • Possess a competitive drive and entrepreneurial confidence to succeed, a high level of ownership, accountability and initiative 
  • A designated, distraction-free home office space with ability to hard wire connect to high-speed internet (no Wi-Fi) 

As a remote, hourly position, the pay for this role is:

  • $20.00-$25.00/hr

Total Rewards 

Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.  

Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.  

Our benefits and perks programs include, but are not limited to:  

  • Competitive medical, dental, and vision coverage  
  • Competitive 401(k) Plan with a generous company match  
  • Flexible Time Off/Paid Time Off, 12 paid holidays  
  • Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance 
  • Mental Health and Wellness benefits  

Location  

You must be authorized to work in the United States. Depending on the position we may have a preference to a specific location, but are generally open to remote work anywhere in the US.  

Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!  

Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences. 

 

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23d

Technical Support Engineer

SamsaraRemote - Mexico
1 year of experience

Samsara is hiring a Remote Technical Support Engineer

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. 

Recent awards we’ve won include:

Glassdoor's Best Places to Work 2024

Best Places to Work by Built In 2024

Great Place To Work Certified™ 2023

Fast Company's Best Workplaces for Innovators 2023

Financial Times The Americas’ Fastest Growing Companies 2023

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey. 

Click hereto learn more about Samsara's cultural philosophy.

About the role:

Samsara is looking for an experienced Technical Support Engineer to provide world-class hardware and software support experience to our customers. You will be a part of our Tier 2 support teamwithin the umbrella of the Global Technical Support organization. You will be responsible for resolving complex customer problems and improving support across all teams. Your work will be collaborative in nature, working together with other support engineers in multiple support locations to serve our customers and troubleshoot complex issues.  

The ideal candidate will have a strong technical background with experience in a technical support role, proven customer-facing skills, and strong communication skills. You understand the day-to-day aspects of customer support including managing tickets, building knowledge base articles, and providing product feedback to Engineering and PM teams. 

This role will require you to work from our Mexico City office as needed to handle support escalations. You must reside within a 1.5 hour commuting distance from the office.

You should apply if:

  • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
  • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
  • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
  • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

Click hereto learn about what we value at Samsara. 

In this role, you will: 

  • Product Expertise: Become an expert on Samsara’s product portfolio of complete Internet of Things (“IoT”) solutions combining hardware, software, and cloud to bring real-time visibility, analytics, and AI to operations across multiple industries.
  • Technical Troubleshooting: Use your technical knowledge and product expertise to troubleshoot and resolve customer issues with medium to high complexity.
  • Responsiveness & Resolution: Respond to customers and resolve their inquiries in a timely and helpful manner with a primary focus on meeting our SLA goals.
  • Documentation: Partner with Enablement to author and maintain customer-facing knowledge base articles to help improve the self-servisablity for our end users.
  • Partnerships: Work closely to develop partnerships with our Engineering and Product teams in order to reproduce bugs and build testbeds as necessary.
  • Feedback Loop: Provide direct feedback to Support Management for product and process improvements to help enhance the customer experience.
  • Team Player: Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

  • B.S. in Computer Science, Engineering (Mechanical/Electrical), or other technical fields.
  • 6 months - 1 year of experience in support, engineering, or other technical roles.
  • Bilingual English and Spanish is a must.
  • Technical know-how - you’re comfortable interfacing with engineers, translating complex technical concepts into everyday language, and working with SaaS systems.
  • Excellent customer service and interpersonal skills coupled with the ability to influence individual contributors and leaders across the company.
  • Excellent written and verbal communication skills, you can speak both Engineer and Human.
  • Strong bias for action, ability to dive deep, and insistence on the highest standards.
  • Ability to work in a hyper growth environment with shifting priorities.
  • Willingness to work flexible hours during nights and weekends is preferred.

An ideal candidate also has:

  • Experience with industrial systems, electronics, tinkering with cars or IoT devices, or similar hands-on work is a big plus.
  • Trilingual English, Spanish and French is a big plus.
  • Familiarity with using CRMs like Zendesk or Salesforce.

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click hereif you require any reasonable accommodations throughout the recruiting process.

Flexible Working 

At Samsara, we haveadopted a flexible way of working, enabling teams and individuals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants.As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company. 

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

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23d

Sales Operations Associate

SecurlyUnited States (remote)
1 year of experiencesalesforcec++

Securly is hiring a Remote Sales Operations Associate

Securly seeks a Deal Desk Associate to join our dynamic Revenue Operations team. Securly is a leader in the EdTech industry, with innovative AI products that have made a significant impact on student wellness and school safety. 

As a Deal Desk Associate at Securly, you'll play a crucial role in supporting our sales organization by guiding complex quotes and deals. Working closely with cross-functional teams including sales, legal, and revenue, you'll help structure deals and ensure favorable transaction terms. This role is a key business liaison within the sales organization, and all revenue flows through you! We're seeking hard-working individuals with a passion for learning, strong analytical skills, and an empathetic interpersonal style.

This remote role pays up to $55,000 and candidates must be able to support the Pacific Time zone between the hours of 8-5 pm PST.

 

What You'll Do:

  • Collaborate with the sales team on pricing, product, and commercial terms for sales contracts and transactions
  • Participate actively in deal reviews with prospects, sales teams, and management
  • Serve as an escalation point to facilitate deal progression when necessary
  • Cultivate internal relationships with all levels of the sales organization
  • Partner with sales, legal, and finance to resolve complex contract issues and develop solutions
  • Utilize Salesforce and other tools to manage quotes, orders, and invoices
  • Review contracts and Purchase Orders to ensure compliance with Securly's Terms and Conditions
  • Act as a backup for billing tasks, including managing overdue invoices and fielding customer inquiries
  • Deliver relevant training to new and existing salespeople on order processes and deal closure best practices

 

Preferred Qualifications:

 

  • 1 year of experience in a deal desk, sales ops, sales support, or contracts role preferred
  • Experience with software quotes and orders, particularly with SaaS/subscription products, is advantageous
  • Familiarity with Salesforce, Netsuite, or a CPQ product preferred
  • Understanding of the sales process and ability to navigate complex sales cycles
  • Strong analytical, organizational, and interpersonal skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Commitment to building strong working relationships with internal business units
  • Excellent customer service skills and a positive attitude

 

Why Join Our Diverse Team a Securly:

At Securly, we're committed to fostering diversity and creating an inclusive workplace where everyone feels valued and respected. We're proud to be an equal-opportunity employer and do not discriminate based on race, religion, gender, or any other characteristic. Please apply now to join us as we continue to grow and make a difference in education worldwide.

Innovation- Our innovative products and talented people have;

  • Established Securly in over 20% of the US market and growing rapidly internationally 
  • Implemented Securly into 20,000+ schools
  • Monitored more than 10+ billion online activities
  • Revolutionized student wellness and school safety for more than 10+ million children 
  • Saved the lives of more than 2000+ children

Some of the Perks for FTE

  • Company-sponsored medical benefits, including a comprehensive benefit package that includes an EAP and mental health resources
  • Recognized as Top Place to Work for multiple years in a row
  • Unlimited Vacation (Flex Time)
  • Annual $1,000 Employee Professional Development Stipend
  • Holiday Break - closed the week between Christmas and New Year
  • Summer Hours - close at 1 PM local time every Friday
  • Remote Work
  • Virtual Happy hours
  • 401k with employer match

#LI-remote
#LI-DO1

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23d

Deal Desk Associate

SecurlyUnited States (remote)
1 year of experiencesalesforcec++

Securly is hiring a Remote Deal Desk Associate

Securly seeks a Deal Desk Associate to join our dynamic Revenue Operations team. Securly is a leader in the EdTech industry, with innovative AI products that have made a significant impact on student wellness and school safety. 

As a Deal Desk Associate at Securly, you'll play a crucial role in supporting our sales organization by guiding complex quotes and deals. Working closely with cross-functional teams including sales, legal, and revenue, you'll help structure deals and ensure favorable transaction terms. This role is a key business liaison within the sales organization, and all revenue flows through you! We're seeking hard-working individuals with a passion for learning, strong analytical skills, and an empathetic interpersonal style.

This remote role pays up to $55,000 and candidates must be able to support the Pacific Time zone between the hours of 8-5 pm PST.

 

What You'll Do:

  • Collaborate with the sales team on pricing, product, and commercial terms for sales contracts and transactions
  • Participate actively in deal reviews with prospects, sales teams, and management
  • Serve as an escalation point to facilitate deal progression when necessary
  • Cultivate internal relationships with all levels of the sales organization
  • Partner with sales, legal, and finance to resolve complex contract issues and develop solutions
  • Utilize Salesforce and other tools to manage quotes, orders, and invoices
  • Review contracts and Purchase Orders to ensure compliance with Securly's Terms and Conditions
  • Act as a backup for billing tasks, including managing overdue invoices and fielding customer inquiries
  • Deliver relevant training to new and existing salespeople on order processes and deal closure best practices

 

Preferred Qualifications:

 

  • 1 year of experience in a deal desk, sales ops, sales support, or contracts role preferred
  • Experience with software quotes and orders, particularly with SaaS/subscription products, is advantageous
  • Familiarity with Salesforce, Netsuite, or a CPQ product preferred
  • Understanding of the sales process and ability to navigate complex sales cycles
  • Strong analytical, organizational, and interpersonal skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Commitment to building strong working relationships with internal business units
  • Excellent customer service skills and a positive attitude

 

Why Join Our Diverse Team a Securly:

At Securly, we're committed to fostering diversity and creating an inclusive workplace where everyone feels valued and respected. We're proud to be an equal-opportunity employer and do not discriminate based on race, religion, gender, or any other characteristic. Please apply now to join us as we continue to grow and make a difference in education worldwide.

Innovation- Our innovative products and talented people have;

  • Established Securly in over 20% of the US market and growing rapidly internationally 
  • Implemented Securly into 20,000+ schools
  • Monitored more than 10+ billion online activities
  • Revolutionized student wellness and school safety for more than 10+ million children 
  • Saved the lives of more than 2000+ children

Some of the Perks for FTE

  • Company-sponsored medical benefits, including a comprehensive benefit package that includes an EAP and mental health resources
  • Recognized as Top Place to Work for multiple years in a row
  • Unlimited Vacation (Flex Time)
  • Annual $1,000 Employee Professional Development Stipend
  • Holiday Break - closed the week between Christmas and New Year
  • Summer Hours - close at 1 PM local time every Friday
  • Remote Work
  • Virtual Happy hours
  • 401k with employer match

#LI-remote
#LI-DO1

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28d

Outreach Specialist

GenesisKyiv, UA Remote
1 year of experiencefreelanceiosandroid

Genesis is hiring a Remote Outreach Specialist

OBRIO is an IT company with Ukrainian roots inside Genesis business ecosystem. Our team consists of more than 120 talented professionals whose ambitions and striving for success help us build the best products on the market. Currently, the OBRIO team works remotely from various locations in Ukraine and 12 other countries. We have offices in Kyiv and Warsaw.

We are developing Nebula – the biggest brand in the astrology niche. Nebula has over 45+ million users worldwide and has been ranked as the № 1 lifestyle app of the day in the Apple Store and Play Market in the USA, Canada, and Australia several times. Nebula is available on iOS, Android, and Web. Also, Nebula is the top 1 astrological brand in the USA and Canada, according to Facebook Brand Audit.

Our mission is to make people happier by improving the quality of their relationships.

Here are some details we would like to share with you:

  • Nebulais #1 in its niche in terms of downloads and revenue targets;
  • 45+ million users;
  • Users from 50+ countries;
  • 4.8 - our average AppStore rating (with more than 215 thousand ratings)

We are seeking a highly motivated and detail-oriented Outreach Specialist to join our team. This pivotal role is crucial in enhancing our presence in search engine results pages (SERPs) and bolstering our brand's online reputation across various platforms. You will be responsible for building and maintaining relationships with key influencers, publishers, and websites within our industry niche. By strategically building quality backlinks and fostering positive interactions across various online platforms, the Outreach Specialist contributes to the overall growth and recognition of the Nebula brand.

Your impact:

  • Build 25 quality backlinks from pages with substantial traffic through various methods such as link insertions, forums, and blogs on unique domains;
  • Approve donors for freelance link builders, ensuring they adhere to our quality standards and guidelines;
  • Conduct thorough checks on tasks with crawd links from agencies to verify accuracy and relevance;
  • Search for relevant dropped domains to capitalize on potential link opportunities;
  • Publish review articles on news websites with traffic exceeding 1 million visitors to further enhance our online visibility and credibility.

About you:

  • Minimum of 1 year of experience in outreach, digital marketing, or a related field.
  • Intermediate to upper intermediate level of English proficiency.
  • Proficiency in tools such as Ahrefs, SEMrush, and SimilarWeb.
  • Strong interpersonal and communication skills, with the ability to build and maintain relationships with external partners.
  • Excellent research skills and attention to detail.
  • Goal-oriented mindset with a focus on delivering results.
  • Adaptability and willingness to learn new tools and techniques.

Why OBRIO is the best place to work?

  • Unleash Your Ambitions: Our company was built by ambitious people who never settle for less. By joining OBRIO, you'll have the chance to unleash your own ambitions and achieve your career dreams.
  • We don’t just give you opportunities for growth and development, we give you maximum autonomy and believe we can’t do without you and your active thinking.
  • Collaborate in a Team Environment: We believe that success is a team effort. When you join OBRIO, you'll have the chance to collaborate with talented individuals who share your passion for achieving outstanding results.
  • At OBRIO, we’ve gathered influential experts, all of whom are open to sharing their knowledge and ready to help solve issues based on their experience. This is the company where you can quickly reach your potential and advance your career.

Our benefits:

  • Benefit from the flexibility to work from anywhere in the world;
  • Work from the comfort of your home or from one of our offices in Kyiv or Warsaw. The choice is yours!
  • Enjoy 20 annual vacation days and unlimited sick leave, all covered by the company;
  • Don't worry about getting the right equipment, we've got you covered if necessary;
  • Stay healthy with access to a corporate doctor online, and health insurance options in Ukraine or a fixed amount towards insurance abroad after your probation period;
  • Keep learning with our extensive corporate library, internal online meetings, and lectures;
  • Grow your skills with our training compensation program;
  • Take advantage of our supportive corporate culture, including assistance with relocation, advice on legal stay abroad, housing support, and help for third-country nationals;
  • Have fun with our online events and team-building activities

Here's what our hiring journey looks like:Initial Screening ➡️ Skills Assessment➡️ Team Interview ➡️ Final Check ➡️ Job Offer.

Let's team up and reach for the stars together!

More about us on social media: Facebook, Instagram, LinkedIn, TikTok.

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28d

Cloud Operations Team Lead (Hybrid/Remote)

Shift TechnologyUS - Remote
1 year of experiencejiraterraformansibleazuregitc++ubuntulinuxjenkinspythonAWS

Shift Technology is hiring a Remote Cloud Operations Team Lead (Hybrid/Remote)

The future of insurance starts with AI. To date, Shift Technology's AI-powered products have benefitted more than 300 million policyholders globally by reducing underwriting risk, identifying more fraud, and automating critical tasks throughout the claims process.  Shift harnesses the power of AI to enable the world’s leading insurance organizations to make better decisions. Our products help insurers improve operational efficiency, reduce costs, and deliver superior customer experiences to their policyholders.  Our culture is built on innovation, trust, and a drive to transform the insurance industry by imagining and innovating solutions that impact insurers and their customers - like you! We come from more than 50 different countries and cultures and together we are creating the future of insurance.

As a member of Shift Technology's Infrastructure team, your role as a Cloud Operations Team Leader:

Responsibilities:

  • Manage a team (2) of Cloud Operations specialists in US
  • Will be tasked with serving as the primary point of technical escalation contact
  • You will be responsible for being the point of contact for any operational escalations within the organisation.
  • Ensure that the Incident management process is running as expected, and that the operations team is handling incidents in a timely and efficient manner.
  • Operations team will be responsible for the Incident management process, so need to ensure the process is running as expected.
  • Manage support tickets (changes, requests, incidents, etc.) and escalate to the appropriate resolution level.
  • Monitor alerts and follow their evolution, escalate as needed.
  • Manage cloud infrastructure (Azure, AWS, and OVH) and take care of the infrastructure backup and the backup checks.
  • Maintain Linux and Windows systems, network, and security software/equipment.
  • Apply security patches to the entire IT infrastructure.
  • Deploy new client projects and infrastructure based on established requirements.
  • Manage day-to-day infrastructure work and ensure that desktop computers are compliant with security policies.
  • Cultivate great co-worker and client relationships.
  • Available to work during weekends based on the team’s rotation schedule. (1 in 3 weekends)

Technical Abilities:

  • Knowledge and experience working with cloud computing - e.g. Azure or AWS or GCP (Required)
  • Networking and firewall expertise - VLANs, Zone based firewalling, IPSec VPN, SSL VPN, URL filtering, IDPS (Required)
  • Proficiency in Windows, Office, and Active Directory is required
  • Infrastructure security experience - Patch and vulnerability management
  • Backup knowledge and experience
  • Experience with Infrastructure-as-Code (IaC) tools, such as Terraform or CloudFormation or ARM, for deploying and managing cloud resources. (good to have)
  • Understanding of cloud cost management and optimization techniques, including resource tagging, reserved instances, and usage analytics. (good to have)
  • Familiarity with monitoring and logging solutions, such as Grafana (Required)
  • Experience with Jira ticketing system and Confluence (good to have)
  • Familiarity with DevOps methodologies and tools, such as Git, Jenkins and Ansible, for automating software delivery and infrastructure management. (good to have)
  • Knowledge of compliance standards and regulations, such as GDPR, HIPAA, and SOC 2, and experience implementing controls to meet these requirements. (good to have)

Soft Skills:

  • At least 1 year of experience as a lead is preferred
  • Autonomous, dynamic, curious, and eager to learn, always looking to expand your fields of expertise.
  • Proactive and take pride and ownership of your work.
  • Ability to work under pressure and still deliver excellent service to our customers.
  • Maintain a high level of confidentiality, professionalism, and a courteous demeanour when working with clients and internal teams.
  • Ability to adapt your work to changing priorities as needed.

Tools:

  • Microsoft Azure AD, Intune and Autopilot, Office 365, and G Suite.
  • Windows Server, Linux (Centos and Ubuntu), MacOS.
  • Microsoft Azure and AWS cloud native services.
  • VMWare Data Centres.
  • Palo Alto Firewalls, Palo Alto Prisma, Cisco WiFi, Cisco Switches.
  • Automation driven - IaC (Terraform), Ansible, Python, Github. 
  • Thycotic
  • VMWare
  • Veeam backups
  • Atlassian products - Jira, Opsgenie, Confluence

#LI-REMOTE  #LI-ONSITE  #LI-HYBRID

 

The range listed is for base compensation.  Your actual base salary will vary based on factors including location and individual qualifications objectively assessed during the interview process. 

In addition to base salary, your total rewards package will include additional components such as incentive pay, equity, and benefits.  If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the specific details for this position.

US Base Salary Pay Range
$90,000$100,000 USD

To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight:

  • Flexible remote and hybrid working options
  • Competitive Salary and a variable component tied to personal and company performance
  • Company equity
  • Focus Fridays, a half-day each month to focus on learning and personal growth
  • Generous PTO and paid holidays
  • Mental health benefits 
  • 2 MAD Days per year (Make A Difference Days for paid volunteering)

Additional benefits may be offered by country - ask your recruiter for more information. Intern and Apprentice position are eligible for some of these benefits - ask your recruiter for more details.

At Shift we strive to be a diverse and inclusive workforce. We hire and trust people without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria.

Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email accommodation@shift-technology.com and we will work with you to meet your accessibility needs.

Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.

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30d

Bilingual Intake Coordinator

Transcarent APIUS - Remote
1 year of experienceBachelor's degreesalesforcec++

Transcarent API is hiring a Remote Bilingual Intake Coordinator

Who we are  

Transcarent is the One Place for health and care. We cut through the complexity, making it easy for people to access high-quality, affordable care. With a personalized app tailored for each Member, an on-demand care team, and a connected ecosystem of high-quality, in-person care and virtual point solutions, Transcarent eliminates the guesswork to confidently guide Members to the right level of care. We take accountability for results – offering at-risk pricing models and transparent impact reporting to align incentives towards measurably better experience, better health, and lower costs. At Transcarent, you will be part of a world-class team, supported by top tier investors like 7wireVentures and General Catalyst, and founded by a mission-driven team committed to transforming the health and care experience for all. We closed on our Series C funding in January 2022, raising our total funding to $298 million and enabling us to respond to the demand for our offering. 

Transcarent is committed to growing and empowering a diverse and inclusive community within our company. We believe that a team with diverse lived experiences, working together will strengthen our organization, and our ability to deliver "not just better but different" experiences for our members.  

We are looking for teammates to join us in building our company, culture, and Member experience who:  

  • Put people first, and make decisions with the Member’s best interests in mind 
  • Are active learners, constantly looking to improve and grow 
  • Are driven by our mission to measurably improve health and care each day 
  • Bring the energy needed to transform health and care, and move and adapt rapidly 
  • Are laser focused on delivering results for Members, and proactively problem solving to get there 

About this role 

The Bilingual Intake Coordinator reports to the Intake Team Supervisor and is responsible for providing world-class support to Members seeking surgical care and other benefits offerings. In this role, you will contribute to an exceptional Member experience, ensuring we are meeting our metrics for inbound calls, and the first touch with our Members for their surgery care experience. Your work will be critical to delivering superior Member care to a rapidly growing member base. 

What you’ll do

  • Accountable for engaging, educating, and qualifying new and existing members on our Surgery Care program offering and ensuring all benefits are clearly articulated and understood.   
  • Depending on the client, offer additional services and then route the call to the pod member who can best assist the member in next steps.   
  • Provide exceptional customer service through inbound/outbound calls in our fast-paced, contact center environment. 
  • Offer member guidance, including verification of benefits. 
  • Ask probing questions to recognize additional patient needs. 
  • Partner with internal clinical professionals in providing member guidance. 
  • Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements. 
  • Adjust shift/scheduling based on the needs of the organization (including occasional paid overtime, shift differential, and working holidays). 
  • May or will work evening/overnight shifts on a rotating schedule. 

 

What we’re looking for 

  • 1 year of experience in a customer service and/or sales call center role  
  • Verifiable strong ability to influence  
  • Ability to work effectively in a team environment 
  • Strong critical thinking and problem-solving skills 
  • Ability to effectively organize work activities to meet deadlines 
  • Bilingual (Spanish & English) preferred 
  • A “delight the customer” attitude 
  • Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), CRM tools (Salesforce), IM/video conferencing (Slack/Zoom), and telephones efficiently. 
  • Strong customer service skills with a caring personality, willing to put in extra effort to ensure our members are taken care of during potentially difficult times. 
  • Excellent communication skills (spoken and written); comfortable talking on the phone for extended periods of time and replying to emails in a timely manner. 
  • Trustworthy and accountable behavior, capable of viewing and maintaining confidential personal information daily. 
  • Ability to build long-lasting relationships, provide professional and knowledgeable guidance 
  • Exemplify great team-oriented behavior to achieve goals 
  • Possess a competitive drive and entrepreneurial confidence to succeed, a high level of ownership, accountability and initiative 
  • A designated, distraction-free home office space with ability to hard wire connect to high-speed internet (no Wi-Fi) 
As a remote, hourly position, the pay for this role is:
  • $20.00 - $25.00/hour

Total Rewards 

Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.  

Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.  

Our benefits and perks programs include, but are not limited to:  

  • Competitive medical, dental, and vision coverage  
  • Competitive 401(k) Plan with a generous company match  
  • Flexible Time Off/Paid Time Off, 12 paid holidays  
  • Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance 
  • Mental Health and Wellness benefits  

Location  

You must be authorized to work in the United States. Depending on the position we may have a preference to a specific location, but are generally open to remote work anywhere in the US.  

Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!  

Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences. 

 

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+30d

Associate Director, Quantitative Research

M3USAMadrid, Spain, Remote
1 year of experience

M3USA is hiring a Remote Associate Director, Quantitative Research

Job Description

The mission of the Associate Director is to manage and oversee a Client service Team. The individual will be a leader for his/her team by directly coaching and mentoring the staff, building relationships with M3 clients, and working with the team on ensuring projects complete on time and within budget. The Associate Director  will also assist with updating processes and internal systems to ensure the team is working efficiently and collaboratively. This is the ideal role for someone who has management experience in market research, specifically focused on online healthcare research.

Essential Duties and Responsibilities:

Including, but not limited to the following:

  • Manage, mentor, appraise and develop team members, monitoring team KPI’s and workload distribution.
  • Responsible for providing guidance and mentoring members of the operations team.
  • Responsible for managing project escalations to ensure the project is completed on time and within budget. This will require the candidate to partner with internal stakeholders to address issues and improve performance on research projects.
  • Working closely with senior management to adapt, develop and initiate processes, procedures, and system enhancements.
  • Investigating and managing project escalations. The Associate Director will be responsible for ensuring the project is completed on time and to the satisfaction of the client.
  • Monitoring productivity and quality of data collection of their team’s projects.
  • Overseeing the billing process of the team, and ensuring projects end with expected profitability.
  • Support the development and implementation of best practices and policies for client service
  • Execute client service improvement plans on allocated accounts, ensuring collaboration with sales and other members of the team, and providing a consistent and solution-oriented approach across each touch point of the client journey
  • Overseeing the training of any new team members, as well as the training needs of current employees.
  • Responsible for approving annual leave, expense reports, and quarterly reviews of their direct reports.

Qualifications

Education and Training Required:

Bachelor’s degree or equivalent work experience preferred.

Minimum Experience: 

  • 5+ years of experience in Market Research
  • 3+ years of project management experience
  • Experience in healthcare focused Market Research preferred
  • Minimum of 1 year of experience managing employees preferred
  • Experience with complex market research projects which could include programming, intricate sampling, international, translations, patients, or patient referrals (preferred)

Knowledge, Skill, Ability:

  • Be a self-motivated individual with exceptional time management, organizational skills and attention to detail.
  • Able to work well meet deadlines and under pressure.
  • Have exceptional written and verbal communication skills.
  • Have strong Microsoft Office skills including Excel, Outlook, and Word.
  • Have well-developed analytical and problem-solving skills.
  • Have the ability to work autonomously and in a team environment to successfully meet departmental objectives.

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+30d

Project Delivery Assistant (Remote)

M3USARio de Janeiro, Brazil, Remote
1 year of experience

M3USA is hiring a Remote Project Delivery Assistant (Remote)

Job Description

​​​​​The Project Delivery Assistant is responsible for strategizing custom recruiting actions for Quant and Qual projects, assigning recruiting tasks, and monitoring recruiting activities to ensure projects are delivered accurately within deadlines. The Project Delivery Assistant works across project teams to understand recruiting needs of assigned projects and execute strategy to ensure sample is achieved in accordance with the client’s expectations and established company profit targets.  Project Delivery Assistant may execute custom recruitment actions directly, assign tasks to colleagues, and work with managers on larger recruiting initiatives.

  • Manage custom recruitment for 25 or more live projects including complex projects, and challenging recruiting targets, expanding knowledge and experience on market research recruitment for quantitative and qualitative studies.
  • Attending Internal Kick-off (IKO) meetings when necessary to discuss and outline recruiting plans and timelines for successful execution of projects.
  • Create a custom recruiting strategy on projects assigned, initiate and/or execute tasks as outlined, monitoring progress, and adjusting recruiting strategy to ensure the maximum internal sample is achieved to meet client needs and maintain profit targets.
  • Recommend alternative internal sampling strategies to maximize internal completes.
  • Communicate recruitment updates, status, and issues to internal project teams through email, meetings or as agreed in regular intervals.
  • Proactively seek alternative sample and recruiting strategies, providing ideas to improve response rate and reduce costs in each project.
  • Have an excellent understanding of the M3 sampling, emailing, and reporting tools to ensure they are used to the best of their capabilities in supporting project deliverability.
  • Provide constructive feedback to the line manager and assist in bringing ideas on areas where M3 sampling, emailing, and reporting tools can be improved in their functionality.
  • Ensure that KPIs including but not limited outsource rates, panel recruitment and quality scores are achieved monthly.
  • Assist the team in developing custom recruitment strategies to grow membership of the M3 Global Research panel.

Qualifications

  • 1 year of experience in Market Research, preferably in recruiting, sampling or fieldwork.
  • Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules.
  • Strong Microsoft Office skills (Advanced/ Intermediate Excel) and quick learner of new technologies/software.
  • Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively using all available resources to support project success.
  • Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.
  • Self-motivated and able to (re)prioritize tasks throughout the workday.
  • Exceptional time management, organizational skills, attention to detail and ability to multitask.
  • Comfortable with change, ability to derive opportunity from uncertainty.
  • Fluent in English

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