About OffSec

Founded in 2007 by the creators of Kali Linux, OffSec (formerly known as Offensive Security) is the leading provider of continuous professional and workforce development, training, and education for cybersecurity practitioners. OffSec’s distinct pedagogy and practical, hands-on learning help organizations fill the infosec talent gap by training their teams on today’s most critical skills.

Become a part of our global presence and work from anywhere.With team members in over 40 countries, we believe in inspiring people of all backgrounds and communities. The OffSec team is composed of diverse, internationally published authors, conference speakers, and seasoned information technology professionals from both the private sector and governments worldwide.

Excited about our mission and what we do? Apply and join us!

About the Job

We are seeking a talented Business Analyst to join our Content Strategy team in the cybersecurity training and workforce development industry. As a Business Analyst for the Content team, you will play a critical role in driving our strategic initiatives forward by conducting comprehensive competitive and market analysis, building business cases, scoping documents, and creating sales enablement materials around our online learning content. 

Our team is growing and needs individuals with the grit to inspire, craft, and execute amazing new visions for our training product portfolio. Come be a partner with our  Content, Product, and Marketing teams, help create the future of cybersecurity workforce development, training and education products, and deliver delightful learning experiences for our learners and customers..

Excited about our mission and what we do? Apply and join us!

Duties and responsibilities

• Conduct thorough competitive analysis to identify market trends, strengths, weaknesses, opportunities, and threats.
• Perform market analysis to identify emerging trends, customer needs, and potential areas for growth.
• Develop business cases for new product offerings, features, or enhancements based on market research and analysis.
• Create scoping documents outlining project requirements, objectives, timelines, and resource needs.
• Collaborate with cross-functional teams to gather input and align on project goals and deliverables.
• Design and develop sales enablement materials, including presentations, collateral, and other resources to support the sales team.
• Stay informed about industry developments, emerging technologies, and competitive offerings to inform decision-making and strategy.
• Provide insights and recommendations to senior management based on analysis and findings.
• Work independently and proactively to drive projects forward, while also collaborating effectively with team members.
• Understand company and product strategy and develop business cases for the Content Development team 
• Gain a deep understanding of values we want to deliver to our learners and customers
• Understand business outcomes sufficiently well in our content roadmap to be able to help prioritize items to drive the biggest business impact
• Demonstrate an unwavering commitment to excellence, team culture, and living the OffSec values

Qualifications

• Minimum of 2 - 3 years of experience as a business analyst for a high growth B2B or B2C ecommerce products, experience with SaaS products, LMS, online training products highly desired.
• Strong analytical skills with the ability to gather, analyze, and interpret data from various sources.
• Must have experience working in a consulting firm. 
• Excellent written and verbal communication skills, with the ability to effectively communicate complex concepts to diverse audiences.
• Technical competency in cybersecurity or IT is strongly preferred 
• Creative thinking and problem-solving skills.
• Comfortable working in a fully remote environment
• Good business acumen in understanding business outcomes and how to deliver business impact through content and product strategy
• Experience with e-learning platform, management consulting, and business school education highly appreciated
• Results-oriented, self-motivated, proactive self-starter with a passion for delivering high quality software in a high-performance team environment

Working conditions

• This position is for work from home
• This position requires accessibility to Offensive Security systems and interfaces, and adherence to all security protocols and policies.

Direct reports

This position has no direct reports.

EEO

OffSec provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

350.org is looking for an experienced, skilled and strategic Senior U.S. Digital Campaigner. The Senior U.S. Digital Campaigner will serve on the US Digital team, and work closely with global Digital Engagement and Digital Organizing teams to drive bold, effective multi-platform digital campaigns. This includes developing and implementing digital strategy across all key US campaigns, engaging in key mobilizations, and collaborating with 350.org staff and partners on online-to-offline organizing and mobilization strategy.

About the US Senior Digital Campaigner

We’re looking for a creative, driven, flexible, and self-sufficient Senior Digital Campaigner to drive bold, effective campaigns in the United States with an eye towards building long-term grassroots power.

We’re looking for someone who thrives on a team but can work independently remotely; is comfortable using digital tactics and tools to organize communities; able to keep up with the fast pace of rapid-response campaigning; has some understanding of the climate crisis and US politics; is excited to work in coalitions with a diverse range of partners; is an excellent writer with acute attention to detail; has advanced technical skills and is a quick learner, and able to think outside the box and craft compelling content under short time-frames. 

And finally, we’re looking for someone who is committed to building a better world, and with the talent and heart to deliver.

Is that you?

Specific responsibilities include:

• Work with the U.S. Digital Team to support long-term digital goals for US campaign work
• Develop digital strategies and implement campaign plans to help 350 and partners to dismantle the pillars of support for the fossil fuel industry
• Craft compelling emails, track metrics and data, produce organic social media content, design graphics and memes, and develop other online content to help achieve campaign goals, shift public narratives about climate change and climate justice, and shine a light on inspiring stories from the climate movement
• Drive online audiences to take offline action and support 350.org’s mobilization efforts with strategic digital recruitment
• Track and analyze digital metrics, including email and social media metrics, to measure success and identify key lessons from campaigns and projects — and use those metrics to share learnings and recommendations with digital and non-digital campaigners alike to help teams strengthen future work
• Identify, cultivate relationships with, and/or collaborate with partner organizations and coalitions on projects and campaigns
• Support webpage creation and campaign website upkeep
• Continually identify and implement new digital tools and platforms, and/or innovative uses of existing tools, to strategically strengthen 350’s tech toolkit in order to help us continue to effectively build the climate movement and win campaigns
• Consistently integrate a deep understanding of key  equity concepts into work projects
• Provide on-the-ground digital coverage and amplification for key campaign actions or mobilizations. Some travel will be required for this coverage.
• Internal collaboration: collaborate departmentally and interdepartmentally to develop alignment between 350.org’s global and regional digital strategies
• Work collaboratively with global and regional 350 teams on important cross-cutting issues
• Works closely with the U.S. program team, the U.S. comms-digital team, and wider global digital team to implement regional day-to-day digital work, aligned with regional and global strategies
• Other duties as assigned

Required Qualifications

• 2-3 minimum years of experience as a digital campaigner and/or organizing grassroots movements
• Experience with intersectional advocacy work on issues of race, class, and gender
• Minimum 1 years experience using at least some of the key tools employed by the 350.org digital team, including ActionKit, Action Network, WordPress, mass and peer-to-peer SMS tools, social media platforms, and digital advertising — and willingness and ability to quickly learn how to use new tools and techniques
• Basic literacy in HTML and CSS, ability to create simple website pages using Wordpress 
• Experience managing or supporting advocacy email programs with large lists, and with using social media as the voice of an organization, candidate, or brand
• Proven experience at the intersection of online and offline organizing, including using digital tools and communications to recruit volunteers to take on-the-ground action and sustaining supporters’ long-term engagement
• Excellent verbal and written communications skills, with fluency in English. Ability to write well for a variety of audiences and platforms and to distill complex policy, political, and scientific concepts into clear, understandable, and persuasive language
• Expertise building and executing strategic campaigns, good instincts for rapid response, and the flexibility and problem-solving skills needed to make and alter campaign plans in response to rapidly changing news cycles and political landscapes
• Highly organized, skilled at prioritization and time management, and able to manage multiple projects at once without sacrificing quality
• A resilient and flexible team player who is a quick learner and can handle a fast paced, high pressure, highly collaborative team culture
• Flexibility around hours to respond to emergent needs (willingness to work some late nights and weekends)
• Demonstrated experience in working on teams across differences, including race, class, age, sexual orientation, gender identity, language fluency, etc . 

Desired (but not required) skills and experiences

• Knowledge of and dedication to the climate justice movement
• A nuanced understanding of the U.S. political landscape, which could include experience working for policymakers or on political campaigns — and an inclination to shake things up
• Experience using online tools for decentralized, volunteer-driven campaigning
• Basic graphic design skills and comfort with tools like Photoshop or Canva and basic video production and editing skills and comfort with online video tools like Animoto
• Experience designing, executing, and analyzing digital tests, including A/B testing for emails and digital ads
• Experience or interest in training volunteers, colleagues, etc. in effective use of digital tools, campaign strategy, or other skills
• Connections to progressive political spaces including volunteer and professional networks.
• Additional language skills, especially Spanish, are a plus
• Comfort and experience working remotely, including with colleagues in multiple time zones 
• Proven ability to maintain a healthy work/life balance in fast-paced, high pressure working environments.

Additional Information:

Employment Type: Full Time

Category: Bargaining Unit

Compensation:Salary tier 2.1 ($80,000.00)

Start Date:(flexible)

Reporting Line: North America Director

Work Environment: This role is a remote working opportunity in a fast paced, high pressure, highly collaborative team culture. Attendance at global climate summits, forums, or actions will occasionally be requested, based on geographic location,work capacity needs, with health and safety considerations taken into account. 

Travel: This role may require occasional travel.

Application Deadline: This job is open until filled, or the hiring manager determines that they can no longer accept applications.

Note: This position will be part of the 350PWU bargaining unit and subject to the terms and conditions of the collective bargaining agreement.

350.org is an equal opportunity employer committed to workforce diversity.(i) as a 501(c)(3) nonprofit, 350 employees are eligible to participate in the Federal Public Service Loan Forgiveness (PSLF) Program.

350.org strives to be an inclusive and collaborative group of people who bring a variety of approaches to the work we do. We’re committed to the principles of justice, and we try to build a safe workplace where everyone is treated fairly and enjoys working together. We value new perspectives, ideas of all sorts, and different ways of working. Diverse perspectives and experiences improve the way 350.org carries out our work – including what we decide to work on and how creatively/effectively we do that. We do our best to make staff positions accessible to all potential team members, regardless of race, national origin, ethnicity, age, disability, assigned gender, gender expression or identity, sexual orientation or identity, religion or creed, veteran status, marital or parental status, and genetic information. We also strive to include team members in communities most impacted by climate change or impacted by other kinds of environmental, social, and economic injustice.

Applicants must have the legal authorization to work for any employer in their country of residence. We are unable to sponsorship or take over sponsorship of an employment visa at this time.

If you have suggestions for us on how to do this better, we really value your input and strongly encourage you to write to us at jobs@350.org with the subject line ‘Hiring Feedback’.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

We are looking for an accomplished and experienced Senior Technical Support Engineer to join our Support team in India. As a Senior Technical Support Engineer, you will help provide excellent support to our enterprise-level customers, using your expertise in cloud technologies and troubleshooting skills

You will report to the Regional Support Manager

You will:

• Be a Subject Matter Expert (SME) in Open Platform, specialising in Java, JavaScript, iOS/Android dev languages (Kotlin, Swift), SDK and APIs.
• Troubleshoot and resolve complex technical issues raised by customers, ensuring resolution within Service level agreements.
• Be the contact for customer issues, liaising between customers, Product Management, Engineering, and other teams.
• Be the "voice of the customer" and provide valuable insights and feedback to the development and service teams for recurring issues.
• Collaborate with product developers, building knowledge in Support, troubleshooting tools, and methodologies.
• Analyse recurring issues and contribute to the development of processes and requirements for better customer support solutions.
• Mentor and educate team members, empowering them to handle technical escalations.
• Demonstrate a customer-centric approach, delivering exceptional support experiences while working with some of the world's top brands.
• Be comfortable with 24/7 shift work and on-call duties to address important customer issues.
• Work within the normal US business hours

You have:

• Minimum of 3 years of experience working as a Tier 3/4 Support Engineer, Developer Support, or equivalent customer-facing position.
• Experience supporting enterprise-level customers with Fortune 500 organizations.
• Expertise in analysing, troubleshooting, and providing solutions for deep and complex technical issues.
• Knowledge of web technologies and protocols.
• Proficiency in troubleshooting different APIs, SDK, Mobile environments and services that support our platform end-to-end.
• Communicate with enterprise customers through chat, email, and phone, including managing technical bridges during important situations.
• Service orientation and collaborate across teams.
• Willingness to be on-call for high-severity issues.
• Strong ability to initiate new projects to improve processes and customer support.
• Experience with modern programming languages and supportive frameworks.
• Experience with relevant technologies, such as JS Frameworks (React, jQuery, Angular, Polymer), Mobile development languages (Kotlin, Swift, Dart), daily usage of Postman or equivalent REST clients.
• Proficiency in scoping and trends analysis using databases, monitoring tools (Grafana, Graphite, etc.), and logging systems (Kibana, Splunk, logstash, etc.).

Benefits:

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson: 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

ABOUT THE ROLE

As a Senior Consultant, your responsibilities will include standard project execution and client service activities, focused on IT compliance assessments (e.g., SOC 2 and ISO engagements).

You will have the opportunity to gain project experience with clients ranging from start-ups to enterprises, across a variety of industries. As an added benefit, A-LIGN does not require Delivery Consultants to report time or sell work!  

The Delivery Consultant will report to the Delivery Manager and Senior Manager. 

PAY CLASSIFICATION: Full-Time

RESPONSIBILITIES

• Plan and execute various IT compliance assessments (e.g., SOC 2, ISO 27001, and other similar engagements), under the direction of a member of the management team
• Perform IT compliance testing for various IT compliance assessments, under the direction of a member of the management team 
• Create agendas for IT compliance assessments
• Perform IT compliance testing under the direction of the management team 
• Communicate effectively to the management team, prior to, during, and post fieldwork (i.e., testing phase)
• Review manager’s planning meeting minutes, and prepare as appropriate for meetings 
• Prepare testing lead sheets throughout the project 
• Review evidence uploaded by the client for appropriateness
• Provide feedback regarding appropriateness of evidence uploaded by the client
• Provide detailed project status reports weekly to management 
• Organize client information on A-LIGN’s Shared Drive 
• Proactively communicate any potential issues to the management team

EXPERIENCE

• At least 3 years of experience in IT audit, preferably with the Big 4 or a mid-tier audit/consulting firm
• Knowledge of various IT compliance standards including SOC 2, ISO 27001, PCI
• Experience using Microsoft Office suite including Word, Outlook, PowerPoint, and Excel

SKILLS

• Ability to meet deadlines with a high degree of motivation
• Thrives in a fast-paced environment
• Ability to effectively multitask
• Ability to work individually as well as collaboratively
• Demonstrate capabilities with moderate supervision
• Ability to determine appropriateness of evidence provided by the client
• Strong interpersonal skills with a service-oriented mindset who can work well within a team as well as independently
• Must be detail oriented and organized in completing tasks
• Must be proactive, anticipate roadblocks, and offer solutions
• Ability to utilize the Microsoft Office suite including Word, Outlook, PowerPoint, and Excel
• Must have a sense of urgency around completing tasks and the order and priority of tasks based on business needs
• Strong composition, grammar, and business language skills
• Strong communication and interpersonal skills with the ability to effectively communicate with the management team and colleagues.
• Ability to work independently, set priorities and handle multiple tasks with a high level of efficiency

ABOUT A-LIGN

A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com.

Come Work for A-LIGN!

Apply online today atA-LIGN.comand learn about life at A-LIGN by following ourCareers at A-LIGNLinkedIn! 
A-LIGN is an Equal Opportunity Employer! Minorities, women, disabled, and veterans encouraged to apply!

ABOUT ALU 

African Leadership University (ALU) is a higher learning institution that re-imagines education to prepare ethical and entrepreneurial leaders for Africa. We challenge the status quo and make discoveries that reshape the future of Africa. Our students pursue self directed projects, internships and practical learning experiences which prepare them to take on fulfilling careers the moment they graduate. With two campuses in Kigali, Rwanda and Port Louis, Mauritius as well as a growing network of hubs across the continent,  ALU students and graduates become part of a community where diversity of all kinds is celebrated, nurtured, and valued. When students study at ALU, they get a world-class education that prepares them to immediately join the workforce, launch ventures, or create social impact.

WHAT IS THE ALU FACULTY POOL ?

The AFP was developed to accommodate our growing enrollment of students on both campuses. While we will always have a core of faculty aligned to our required courses, we are now trying to grow both the range of courses available to our students and the depth of the scholarship that we can offer. The AFP will allow us to achieve both.

With the AFP, we can reach around the globe to draw in the faculty best aligned to our teaching model, our rotating intake calendar and our Pan-African orientation. Periodically, we will put out a call for faculty to teach an array of already designed modules as well as to design new courses in certain subject areas. Interested faculty will be asked to submit their CV, in the first instance, or their CV plus a course syllabus, in the second. If you are a match for us, we will enter into a contract for the services to be provided.

With the latter new course design, the modules can be short-term boot camps (~2 weeks), medium-term workshops (~6-7 weeks) or full-length courses (12-13 weeks). As long as they align to our degree programs and meet out standards of academic rigor, the courses will be considered. These modules will be designed to be delivered online, asynchronously, synchronously or hybrid, to offer adjunct faculty the maximum flexibility in delivery options. Thank you in advance for considering what we think will be an exciting new way for ALU to engage with innovative, forward-thinking faculty worldwide.

To learn more about the Affiliate Faculty Pool, please click here

Requirements

Below is the preferred standard expectation for all candidates

• Master's Degree or PhD Degree
• Minimum of 3 years of experience in the Area of Specialization

Specialization Coaches

• Masters Degree
• 2yrs experience OR Bachelor's degree with 5year experience

Foundations Coaches

• Bachelor's Degree
  
  

Requirements to be provided by successful candidates once a role has been offered

1. Notorised Educational Certificate
2. Equivalency Certificate if the degree was obtained outside of Rwanda ( this requirement is only for Faculty members contracted to Rwanda)
3. National ID

*Items must be shared within 3 days of ones Start Date

Please note that all uploaded resumes must be signed.