An overview of this role

As an Sr Analytics & Insights Analysts, you will need to be able to work with broad and complex datasets, successfully extracting the ‘signal from the noise’, and navigating data quality issues along the way. An important part of your role will be to communicate and present your findings to internal stakeholders.

What you’ll do  

• Collaborate with cross-functional teams in Finance, Sales, Marketing and Product to solve data-centric business problems. 
• Support key initiatives and quarterly earnings call preparation.
• Enable data-driven decision-making by analyzing information from multiple sources and presenting coherent insights.
• Ensure data accuracy and integrity through meticulous validation and cleansing processes.
• Create visually engaging reports and dashboards for effective communication of insights.

What you’ll bring 

• At least 5 years of experience in B2B SaaS company in a similar role.
• Ability to present complex information clearly and professionally to a variety of audiences
• Strong business acumen and ability to link business objectives to KPIs.
• Excellent communication skills and stakeholder management abilities.
• Adept at working in a collaborative, fast-paced environment.
• Strong proficiency in SQL and experience with data visualization tools such as Tableau
• Experience of developing and delivering analytics dashboards and reporting
• Strong attention to detail and accuracy of output
• The ability to discover data gaps and provide requirements to the Data team and to product management for the proper logging and data repositories.

About the team

Analytics & Insights Analysts play a pivotal role in transforming complex data sets into actionable insights, driving business growth and efficiency. They specialize in analyzing financial data, customer behavior, market trends, and operational data, utilizing advanced tools such as SQL, Python, and BI platforms like Tableau. Their expertise aids in decision-making across multiple functions, ensuring data-driven strategies align with business objectives

You’ll join our RollWorks Revenue team reporting to our CRO, Laura Zwahlen. We are in an exciting phase of growth and transformation, offering you the opportunity to lead and shape the Revenue team. As VP of Revenue, you will manage a team of new business Account Executives, Solution Consultants, and Account Managers to build/drive a strong outbound strategy for new logo acquisition, identify expansion opportunities, and deliver strong retention in our existing customer base.

This role is open in San Francisco, New York City, orRemotelocations. 

Unsure that you check all the boxes? You should still apply! We’ll review your application for other opportunities. We're always on the lookout for talented people and we're committed to developing each employee's career with over 1,800 training classes offered every year.

The impact you’ll make: 

• Build a scalable/repeatable outbound motion for the revenue team
• Drive expansions within our existing customers while also delivering strong logo retention as measured by Net Dollar Retention
• Work closely with Revenue Operations to ensure clear ROE, equal territories, and accurate forecasting
• Implement sales training/methodology and drive adoption at all levels of the organization
• Work cross-functionally with Marketing, Product, and Operations to execute new logo sales growth in addition to expanding our existing customer relationships
• Build, lead, and motivate a high-performing sales team including hiring, training, coaching, and performance management of sales and account management leaders and ICs to ensure they have the skills, resources, and support needed to succeed
• You will be a builder of culture; creating a positive environment for employee growth, productivity, and morale

Skills you’ll bring: 

• 12+ years relevant work experience (5+ years in an IC sales role and or AM function) with 6-9+ years in a revenue leadership role, with experience in both net new business and existing customer expansions and/retention
• Expertise in building a strong outbound motion and building that function from the ground up
• A builder of positive team culture and morale
• Understanding and experience with revenue tooling such as Salesforce, Gong, Outreach, etc to drive excellence in sales methodology adoption, forecasting accuracy, and driving an effective outbound strategy.
• Experience building playbooks, driving adoption of sales methodology, rigor, and accuracy in forecasting and data hygiene

Benefits and Perks: 

• Competitive pay and equity
• 100% employee coverage for medical, dental and vision premiums
• Short and long term disability benefits at no cost to the employee
• Basic life and AD&D insurance at no cost to the employee
• 401K Plan (Pre-tax and Roth)
• 4 weeks of paid time off and work/life balance
• Up to 12 weeks of paid family leave (care for a family member, bond with a new child, etc.)
• Up to 6 weeks of paid disability leave (up to 12 weeks for pregnancy disability leave)
• Join a community of fellow Rollers as a member of one of our Employee Resource Groups 
• Ample opportunities to volunteer with local organizations with NextRoll Gives Back
• For additional benefits not mentioned, visit our Careers page

Additional Information:

Minimum salary of $229K to maximum salary of $309K + bonus or commission + equity + benefits. Commission will be paid based on achievement of sales targets.

The range provided is NextRoll’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors 

About RollWorks:

At RollWorks, we get buyers. We've spent 15 years collecting and refining 4.2 billion digital profiles, representing the most comprehensive and trustworthy buyer dataset on the market. We use AI and machine learning to turn buyer data into actionable insights and help customers activate those insights to drive full-funnel outcomes using our exceptional native B2B advertising product and integrations into 24 additional marketing and sales tools. By marrying cutting-edge buyer data, insights, and activation capabilities with our industry-leading ease of use, we enable growth-oriented B2B marketers to deeply understand their buyers and rapidly drive business results.

We are committed to building diverse teams of “Rollers” and are proud to be an equal-opportunity employer. Learn more about our DEI impact via our DEI Annual Report on our Culture page. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request reasonable accommodation, contact candidateacommodations@nextroll.com.

About the Role:

Become a Senior Business Consultantat Bloomreach! If you want to help top e-commerce businesses boost their performance, serve clients and get experience globally and have immediate, tangible results, join our Professional Services team as a Senior Business Consultant. 

As a Senior Business Consultant, your primary responsibility will be to deliver value to Bloomreach’s clients by deploying and utilizing the Engagement Platform effectively. You will support clients during the implementation phase by gathering business requirements, preparing data structures, managing data migration processes and deploying automated programs. Additionally, you will serve as a key advisor on e-commerce, analytics, data management, digital marketing, marketing automation and email + mobile technologies.

Building strong client relationships is crucial. You will continuously enhance their businesses, maximize platform utilization, and improve key performance indicators (KPIs) and return on investment (ROI). Collaborating with Customer Success Managers, you will develop business strategies and roadmaps aligned with clients’ goals and metrics.

You will develop a robust understanding of the Engagement Platform. Becoming an expert in the platform empowers you to guide clients and internal stakeholders effectively. Your responsibilities in client onboarding, platform adoption and feature utilization are crucial. Collaborating with internal teams to enhance product-focused services and drive process improvements is essential for success.

What you’ll do:

• Become a SME on the Bloomreach Engagement platform
• Provide leadership and guidance to the business consultancy practice in the US
• Support clients in bringing continuous improvement to their sites, shops or apps (audit web pages and online shops; design, manage and evaluate AB tests; propose changes to enhance customer experience and raise conversion rates).
• Communicate with clients, teach them how to use the CDP platform, suggest improvements to their products, prepare reports for their business decisions and project evaluation.
• Oversee implementation to clients’ applications, websites or online shops. 
• Communicate regularly with clients through online channels and on-site visits.

What you'll need:

• 4-6 years in B2B and/or B2C SaaS OR in-hour eCommerce experience.
• Working knowledge of Bloomreach Engagement platform features is preferred. 
• Experience in online analytics, performance marketing, marketing automation, data science, A/B testing, personalization, campaign optimization, customer lifetime value, email automation, reactivation, attribution modeling, prediction, product recommendations, and e-commerce is beneficial.
• Strong consulting skills, including clear communication, presentation abilities, confidence in engaging stakeholders, exceptional organizational and problem-solving skills, and the ability to handle challenging situations professionally are essential. Keeping expertise up to date by deepening knowledge of the Bloomreach Engagement platform through continuous learning and self-study is expected.
• Independence, self-organization, ability to navigate ambiguous situations.
• Understanding of technology around marketing cloud solutions.

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $105,000-$135,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

As part of our expansion of Sales team. Remote is planning to open Outbound Sales Development Representative roles through quarters 2/3 of 2024. By applying to this posting, you are registering your interest in a future role at Remote. We will let you know of the outcome of your application, including to let you know we are keeping you in mind for an upcoming role.

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Outbound Sales Development Representative, joining our Sales team.

What you bring

• Proven business development success through effective use of core sales tools (Knowledge of Hubspot, LinkedIn Sales Navigator, Chorus is a plus)
• 1-3 years experience working as an SDR in a B2B SaaS Tech company
• Able to negotiate skillfully, promote/sell ideas persuasively
• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
• Able to think strategically and tactically. Able to maintain a positive attitude in the face of criticism, rejection, or failure
• Promotes a strong sense of urgency for reaching goals and key deliverables. Self Starter. proactive and brings new ideas to the team
• Extremely self-motivated with a diligent work ethic
• Demonstrated success in the below areas listed in key responsibilities
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities

• Respond, engage and qualify outbound leads and inquiries
• Sourcing new sales prospects and reaching out to them to book appointments for Account Executives
• Clearly communicating Remote's value propositions to prospects and learning about their needs to see if there’s a good fit
• Providing support to Account Executive team as needed
• Be responsible for educating and developing prospects leading to hand-off to sales teams
• Create target prospects lists and penetrate key accounts
• Cold call into prospects generated by variety of outside sources
• Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle

Practicals

• You'll report to: Manager, Outbound Sales Development
• Team: Sales
• Location: APAC

The role: 

The Senior Financial Planning & Analysis Analyst will join a tight-knit FP&A team that is highly committed to building out a best-in-class operational and analytical function. Serving as a key business and strategic partner, you will help to ensure that financial, strategic, and operational objectives for the business are met. You will design and refine financial and operating models to help predict future performance, perform scenario analyses, and help to guide the business on strategic decisions, in addition to preparing monthly and quarterly management reporting. Additionally, you’ll participate in process improvement initiatives to support our growth and drive efficiencies that help us scale as an FP&A team. 

We're hiring for 1 role across Newsela to support: 

1. Sales 

Why you’ll love this role:

• You will participate in the build-out of a best-in-class cloud FP&A system and the operational models that support it 
• You’ll have significant exposure to executive leadership and other business partners, making use of your exceptional communication skills and ability to translate complex financial concepts across a variety of audiences
• You will put your knowledge of metrics to use, working at the heart of the financial and operational strategy and planning that fuel Newsela’s high growth across the organization
• You’ll have an invaluable opportunity to participate in the digital transformation of the K-12 market 
• Your work will help ensure the growth and impact of a mission-driven business that is transforming the way students learn through current, engaging learning content

Why you’re a great fit: 

• You have 3+ years of FP&A experience, preferably in a high-growth B2B SaaS environment working cross-functionally and building relationships with business partners and supporting the Sales Function
• You have demonstrated success in building budgets and forecasts, financial modeling, and have a keen understanding of financial close and forecasting processes 
• You possess an understanding of an Sales org, and can support the management of that business with proactive recommendations and insights toward long and short-term targets
• You’re competent in working with large data sets and BI reporting tools (Looker, Tableau, Alteryx, etc.). Additionally, you’re experienced in using sales and financial systems (Salesforce, Adaptive Insights, NetSuite, etc.), and have advanced skills in Excel

Base compensation: $105,000 - $115,000. Total compensation for this role also includes incentive stock options and benefits. This compensation range may be adjusted based on actual experience. 

Position Overview 

Our Global Services team, BGS, builds highly scalable and complex solutions on our platform for some of the best known companies in the world, and we're expanding. If you have strong experience in designing and building digital products, a passion for online video, a consultative mindset, a team mentality, and excellent customer communication skills, we'd love to talk.

We're seeking an energetic, ambitious, and motivated Manager, Product Owner. This person will serve as the product lead for BGS and its customers, lead a team of business analysts across multiple engagements and partner with the larger Brightcove Product organization to drive innovation across the Brightcove portfolio of core products. The Manager, Product Owner will be responsible for the overall product design and definition of our custom solutions based on our customer’s needs and business objectives. 

If you are smart, highly motivated, and detail oriented with a polished communication style, this role at Brightcove presents a challenging and exciting next step in your career.

Job Responsibilities

• Oversee and ensure the quality and consistency of BA deliverables across the portfolio to enable the successful delivery of complex solutions for media and enterprise customers (requirement documentation, user story creation, BA best practices)
• Demonstrate a commitment to customer needs and satisfaction by exhibiting a thorough understanding of all solution requirements and key business objectives
• Partner directly with Global Services Technical Leads on custom solutions and liaise directly with prospective customers to understand their business objectives and how our technology solutions can fit their needs
• Manage a team of 2 Business Analysts across multiple customer engagements, while also serving as lead product solutions owner and BA on large, strategic solution implementations 
• Participate in pre-sales by working closely with technical and sales counterparts to ensure accurate documentation and scope, ultimately assisting in SOW creation 
• Consult with customers and participate in workshops to provide strategic guidance on roadmaps, identify opportunities for solution enhancements and gather intelligence on customer needs
• Work closely with Technical Leads to understand technical capabilities of Brightcove’s platforms and services
• Apply product management best practices and identify areas for process improvement
• Work collaboratively with BGS Client Solutions, Engineering, and Product Management teams to ensure all client needs are met. 
• Stay apprised of BA best practices as well as trends in the video streaming industry

Qualifications/Experience

• 6+ years of experience as a Product Manager and / or Sr. Technical Business Analyst 
• 2+ years of Product and/or Business Analyst people management experience
• Experience in a professional services environment
• Proven ability to lead, coach, inspire and motivate a geographically dispersed team
• Strong experience managing or developing large-scale B2C and B2B and/or B2B2C products
• Technical fluency on front end and back end software development, including video streaming technologies
• Experience documenting requirements for all platform types, including Mobile and Smart TVs
• Deep familiarity with agile project management best practices and PSA tools (JIRA, Confluence, SLACK, Kantata)   
• A skilled multi-tasker that can juggle multiple priorities and a combination of independent project work and team management 
• Knowledge of common monetization frameworks (AVOD, TVOD, SVOD, etc) is a plus
• Ability to analyze and understand technical issues but also talk about technology in a simple, easy to understand way
• Can set priorities and implement tasks in any environment
• Excellent communication skills (written, verbal, presentation, facilitation) with experience managing both internal and external customers
• An innovative, self-motivated, and hands-on professional who excels with new and changing technologies in a rapidly growing and fast moving company. 
• Can act as product lead on large programs with minimal direction
• Works effectively with Technical and Non-technical Team members and customers 
• Bachelor’s degree or equivalent experience required

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals. We value collaboration, creativity, work/life balance, professional growth and creating an empowering space for open communication. Whether you’re in one of our offices around the world or working remotely you have plenty of opportunities to meet colleagues andcelebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com. 

The Brightcove Privacy Policy explains the processing and purposes of any personal information.

BC21056

Available Locations - San Francisco and or US Remote

Sr. Technical Marketing Engineer, Developer/AI

Cloudflare is looking for a passionate technical marketer to lead our program for Developer/AI solution area. This is a high-impact, results-oriented role, where you will work directly with developers, Product Management, Technical Enablement and Marketing to effectively demonstrate our current products/platform and take new ones to market. You will also identify our technical differentiators and develop stories (and supporting technical assets) that position us against our competitors and aid our sales team. 

Cloudflare Developer Platform consists of our Compute, Storage, Developer tooling, and our recently announced AI solutions, that together deliver serverless applications and services needed to deploy full-stack and AI applications. We are ranked highest in Forrester Wave for Edge Development Platform with the highest market presence. 

You will have a drive to understand developers’ needs, dig into product details, and elevate our messaging to deliver solution-oriented, breakthrough initiatives. You will enjoy this role if you like working with fast-paced teams and having autonomy to drive your initiatives. 

Top candidates for this role will have a strong technical background, experience with developer eco-system in a cloud-first environment, want to learn about leading trends like AI, and feel comfortable in a fast-paced, cloud-native organization. You show the ability to quickly understand our customers, the developers’ ecosystem, and the solutions that customers need in an increasingly Internet-connected world.

Responsibilities

• Evangelize and demonstrate Cloudflare products to analysts, prospects, and customers—in meetings, webinars, conferences and trade shows.
• Identify ideal use cases for current and future developer customers; help promote our solution
• Be the voice of the product to the entire marketing team. Be the voice of the marketing team to product management, Engineering and CTO organization.
• Develop technical assets (including apps and scripts) that prove Cloudflare’s differentiation. 
• Track major competitors, understand and exploit their weaknesses, and create appropriate assets for the field to use against them.
• Lead the development and dissemination of compelling competitive knowledge through presentations, battle cards, 3rd-party tests.
• Work with Developers Relations, Product Marketing and Management, and Solution Engineering to create technical artifacts such as reference architectures, design guides, deployment guides, integration guides, etc.
• Provide feedback to Product Management and Engineering to adjust future product direction and strategy.
• Provide deal support for the field sales teams as needed for competitive sales opportunities
• Design, deliver, and train field sales on value-based demonstration of Cloudflare products and solutions.
• Create and maintain the official demo and video library of the Cloudflare product portfolio.
• Be a speaker for Cloudflare Developer Platform.
• Partner with demand generation and expansion marketing teams to generate pipeline and revenue for the related product lines.
• Partner with our Analyst Relations team to establish Cloudflare as a leader in this space.

Requirements

Must have multiple of the following skills:

• 4+ years of experience as developer with major languages, ideally JavaScript. 
• An excellent understanding of developer workflows, CI/CD pipelines, and IDE/GitHub/GitLab integrations.
• Experience with developer-centric cloud computing environments (AWS, GCP, Azure, etc.)
• Experience with some or all the following foundational technologies and products: SaaS/Cloud or hybrid cloud deployments, Cloudflare Developer Platform, AWS Cloudfront/Lambda@Edge, Fastly Compute@Edge, Akamai Edge Development, Microsoft Azure Arc/AKS Hybrid.
• Experience positioning technical products to both technical users and economic decision makers
• Self-starter who truly enjoys working in a fast-paced, innovative cloud services company.
• Good analytical and debugging skills

Good to have, additional skills:

• Ideally 3+ years of experience in technical marketing/product marketing/product management/solutions engineering.
• Experience in B2B technology marketing with a keen understanding of the Internet ecosystem,  Application Security landscape, and Artificial Intelligence.
• BS/BA degree in Engineering, Computer Science/EE, or related field

The Role: Imagine selling a solution that will predict for your customers (with an 85% accuracy)who is going to buy, what they’ll buy and when. As a Solutions Consultant at 6sense, you’ll be an instrumental player to our growth as we build upon the success we’ve had delivering predictions for enterprises like Dell, Thomson Reuters, Udemy, and Tableau. We will trust you to evangelize 6sense with a focus on both pre and post sales efforts. 

The Fit: We’re in the high growth phase of building our solutions consulting team so we’re looking for people who not only have a track record of being the best of the best, but can also think critically about driving customer growth and building our SC organization. This is a unique opportunity to help shape and accelerate our success. 

Here are the traits you exhibit; 

• 4+ years of experience in a similar role (sales engineer, solutions consultant) and a broad technical background in the B2B Marketing/Sales tech space 
• Clear, succinct communicator – Using your customer’s language, you’ll help them clearly understand the value 6sense delivers 
• The ability to actively partner with strategic sellers on account strategy, stakeholder management and opportunity planning for large enterprises 
• Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple strategic customers 
• Excellent written and verbal communication skills and interpersonal skills, with the ability to develop and maintain deep relationships with leaders and executives 
• Experience working in the sales lifecycle and driving outcomes in a customer-facing environment 
• Technical expertise – You’ll demonstrate and speak to how 6sense drives success through multiple integrations across our customer’s marketing and sales technology stack (Adobe, Drift, Marketo, Eloqua, SalesLoft, and Outreach just to name a few) 

You also likely have: 

• Effective leadership skills and confidence in customer meetings 
• Experience developing executive engagement skills and presence, with an ability to establish strong relationships with decision makers and build credibility at all levels 
• A background developing and executing account plans spanning multiple business units across complex organizations 
• We are creating a different kind of company. If this sounds like a breath of fresh air and a place where you’ll thrive as you take your success to the next level, we should talk! 

Minimum Requirements: 

• 4-6 years in a sales engineer, solutions consulting role 
• Strong knowledge of marketing and sales tech ecosystem including web analytics, content management, sales engagement, marketing automation, and CRM 
• Deep understanding of enterprise sales cycles and engagement 
• Ability to articulate the technical and functional capabilities of 6sense to both marketing and sales audiences 
• Ability to manage RFI/RFPs with tight deadlines 
• Experience working directly with product and engineering 
• Experience building content, documentation 
• Willingness to travel up to 25% 
• Strong presentation skills 

Preferred Requirements: 

• Experience selling to Enterprise CMOs, VPs Demand Gen, Marketing Operations, Sales leaders 
• Strong and demonstrated written and verbal communications skills 
• Ability to work in a fast-paced, team environment #LI-remote 

Every person in every role at 6sense owns a part of defining the future of our industry-leading technology. You’ll join a team where curiosity is prized, no one’s satisfied with the status quo, and everyone’s all-in on the collective good. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. 

Base Salary Range: $118,140 to $181,148. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote

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The Role: 

Imagine a solution that will predict for your customers (with an 85% accuracy) who is going to buy, what they’ll buy and when.  As a Customer Success Manager at 6sense, you’ll be an instrumental player to our growth as we build upon the success we’ve had delivering predictions for enterprises like Cisco, Dell, Zendesk and Box.  We will trust you to own high profile customer relationships, ensure customer adoption delivers measurable results and create a culture of customer success at 6sense.

The Responsibilities: 

We’re in the high growth stage of building our customer success team. We’re looking for process-oriented people who have an intrinsic drive to be successful; who have a track record of building customer advocates in technical product environments; who have a passion for B2B buyers, their businesses and what 6sense means to their success and who can think critically about driving customer growth and building our organization.  This is a unique opportunity to help shape and accelerate our success.

 As an Enterprise Customer Success Manager, you will be responsible for actively managing the happiness and renewal of a portfolio of assigned 6sense customers.  Responsibilities include

• Partnering with a 6sense technical CSM to manage customer onboarding, product rollout and training
• Working closely with customers to ensure 6sense is being adopted into their teams’ daily workflow, generating positive ROI and growing lifetime value for 6sense
• Maintaining visibility into product performance and customer feedback to communicate with CS and other teams. Work closely with customer and internal teams to resolve issues promptly and minimize customer churn
• Identifying areas for customer growth: additional use cases for 6sense data and new business units with revenue potential for 6sense
• Building customer advocates who will speak on behalf of 6sense as a reference and share success stories in 6sense events and content
• Becoming an expert on the 6sense predictive engine, including implementation and how use cases of 6sense connect to top business goals and requirements 

Customer Success Managers will represent the voice of the customer at 6sense and work closely with internal teams to create a company-wide culture of Customer Success.

• Be an advocate for customers’ product feature priorities internally within 6sense and align with product team around driving product roadmap
• Partner with sales for pre-sales questions and demos; share customer stories and help develop marketing collateral
• Identify opportunities for continuous improvement - within accounts, across CS team and across 6sense
• Ability to juggle multiple projects, prioritize, and scale 

We are creating a different kind of company.  If this sounds like a breath of fresh air and a place where you’ll thrive as you take your success to the next level, we should talk!  

Your Experience:

• 5+ years of Customer Success, Account Management, or Consulting experience, ideally from a high tech or SaaS company, where you developed strategies on assigned accounts to fully leverage technology solutions
• Experience working closely with B2B demand gen, marketing operations, sales operations and analytics teams
• You have led projects from conception to closure, and have experience leveraging internal resources to get things done.
• Familiarity with the marketing tech stack: Marketing Automation, digital marketing technologies, data providers, B2B digital media. Experience using Marketing Automation, CRM or related applications is a plus
• Strong analytical and communications skills 

Base Salary Range: $117,00 to $179,400. The base salary range represents the anticipated low and high end of the base salary range for this position.  Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote