Job Description

Please note that due to the nature of this role and its requirements, candidates must be geographically located in the United States, and authorized to work. 

We are looking for an enthusiastic and highly motivated Data Science Intern to join our team. Data Science Interns at Tidepool partner closely with cross-functional team members from Software Engineering and Quality Assurance, and more. 

As a Data Science Intern at Tidepool, you will be embedded in a team working on novel biotechnology projects that will ship out to our users and clinical partners. You will work on research projects with real impact, taking ideas from conception through execution.

Qualifications

Essential Duties and Responsibilities:

• Work on the next generation of automatic insulin delivery (AID) algorithms.
• Develop well-crafted, rigorous, and clear data science analysis.
• Stay up to date with the literature on diabetes technologies.
• Present and discuss journal articles.
• Work directly with data scientists, QA engineers, and other developers.

Qualifications: 

• Experience with python required, experience with MATLAB would be a bonus.
• A strong foundation in one or more of the following would be a significant plus:
  • Differential equations and numerical integration methods.
  • Biology/physiology.
  • Control theory (PID, MPC, etc.).
  • Machine learning.
• Familiarity with version control. We use GitHub.
• Awareness of general coding best practices, documentation, and testing.
• You are curious and enjoy exploring new domains of knowledge.
• You are intrinsically motivated.
• You use your own judgment to move work forward and to seek guidance when needed.

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Vacatureomschrijving

Wij zoeken een enthousiaste Management Assistant die het leuk vindt om te zorgen dat planning en organisatie van alle management gerelateerde activiteiten op rolletjes loopt. Ben jij dé nieuwe collega die een spin in het web wil zijn? En ben je op korte termijn beschikbaar voor een toffe job in een super dynamische werkomgeving? Kom dan werken bij ons als Management Assistant!

Wat ga je doen?
Als Management Assistant ondersteun en ontzorg jij onze General Manager. Zodat hij zich geen zorgen hoeft te maken over agendaplanning het organiseren van reistrips en ondersteuning biedt op administratief gerelateerde ontwerpen. Je schakelt in je werk daardoor veel met andere management assistenten en stakeholders voor het afstemmen van de agenda. Daarnaast schakel jij zowel met binnen– als buitenland voor het organiseren van afspraken en zakenreizen (onder andere vliegtickets en hotels).

Daarnaast is jouw ondersteuning bij het organiseren van verschillende events binnen ons cluster onmisbaar! Op deze evenementen vertaal jij de strategie en behoefte naar sfeer en locatie. Je werkt hierbij ook nauw samen met onze HR collega’s die zich bezighouden met Learning & Development (L&D) voor ons cluster.

Je standplaats is Utrecht. Naarmate je ervaring binnen je functie groeit, kun je dit ook combineren met werken vanuit een andere bedrijfslocatie of bijvoorbeeld vanuit huis.

Samenvattend zijn je taken en verantwoordelijkheden als volgt

• Je biedt ondersteuning aan de General Manager. Hiervoor ondersteun je bij het agendabeheer, het maken van afspraken en het uitzetten van acties;
• Je bewaakt uitgezette actiepunten, signaleert proactief en onderneemt actie richting stakeholders;
• Vanuit ons cluster organiseer je evenementen, bijeenkomsten en L&D sessies;
• Op deze evenementen ben jij het aanspreekpunt als het op organisatie aankomt, ontvang je de genodigden en maak jij van deze dag een succes.

Wie zijn wij?
Total Specific Solutions (TSS) is een internationale leverancier van IT-business-oplossingen en bestaat uit onafhankelijke business units die producten en diensten leveren aan hun specifieke verticale marktsegmenten. Deze marktexpertise is gebaseerd op tientallen jaren ervaring. TSS is actief in de gezondheidszorg, lokale en centrale overheid,  financiële en juridische dienstverlening, accountancy, agrarische en automobiel sector, bouw, educatie, geowetenschappen, horeca, maritieme en mobiliteits sector, productie, uitgeversbranche, vastgoed, verenigingen. TSS is onderdeel van Topicus.com Inc. wat deel uitmaakt van het ecosysteem van Constellation Software Inc. (CSI), een internationale aanbieder van verticale software  oplossingen. Meer informatie op de website:www.totalspecificsolutions.com. 

Kortom, Wij zijn een dynamische organisatie met een decentrale structuur en een actieve acquisitiestrategie. We willen onze klanten 'Software for Life' leveren, en dat kunnen we alleen bereiken met teams die kampioen zijn in hun markt en die het managen van een softwarebedrijf beheersen. Om dit te bereiken werken wij in kleine en wendbare business units, waarbij de besluitvorming in de frontlinies plaatsvindt, waar onze mensen weten wat er in hun markten en bij hun klanten gebeurt.

Via onze Academies bieden we  collega’s de tools en kennis om hun vaardigheden voortdurend te ontwikkelen. Wij zijn ervan overtuigd dat kennisoverdracht plaatsvindt via mensen, onze mensen maken het verschil!

Wat vragen wij van jou

• Je hebt minimaal 2 jaar werkervaring in een vergelijkbare rol;
• Je bent: Toegewijd, Ondernemend en Vooruitstrevend, de kernwaarden van ons bedrijf;
• Je bent communicatief vaardig;
• Je bent ambitieus en gaat gestructureerd te werk waardoor je het overzicht bewaard;
• Je bent stressbestendig;
• Je spreekt en schrijft op professioneel niveau Nederlands en Engels;
• Met jouw ervaring/visie in eventplanning zorg jij voor de beste sfeer passend bij de events;
• Beschikbaarheid van minimaal 28 uur per week, verdeeld over vier werkdagen.

Wat kan je van ons verwachten?

• Een zelfstandige functie waarin je eigen inbreng gewaardeerd wordt;
• Gezonde balans tussen werken vanuit huis en op kantoor;
• Een passend salaris, bonusregeling en goede pensioenregeling;
• Alles wat je nodig hebt om jouw werk goed uit te kunnen voeren, zoals een laptop, telefoon met abonnement en goede werkplek;
• Vakantiegeld, want wij gunnen onze harde werkers natuurlijk een hele fijne vakantie en 26 vakantiedagen om het op te maken (op voorwaarde dat je terugkomt)
• De mogelijkheid om Nederlandse feestdagen om te wisselen voor feestdagen uit een andere cultuur.

Interesse om onze nieuwe Management Assistant te worden?

Ben jij klaar voor deze leuke uitdaging? Solliciteer dan via de solliciteerknop op deze pagina.

Toch nog vragen over de rol of sollicitatieprocedure?

Neem dan contact op met Shannon van ’t Riet, HR adviseur.
 

Functie-eisen

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We are currently seeking compassionate and professional Direct Support Professionals. The Direct Support Professional instructs individuals in Activities of Daily Living and assist program individuals in the area of grooming, recreation, and activities of daily living, which may include toileting, feeding and showering.

Illustrative Examples of Work:

• Assists in training and treatment plans as prescribed in specific areas under the direction of their supervisor.
• Reports on program individuals’ progress as required.
• Will assist program individuals with regard to recreational activities as stated on the monthly calendar.
• Participate in staff meetings and in-service trainings as necessary or as indicated by their supervisor.
• Assists program individuals with all grooming needs as required.
• Driving of Agency vehicles for the purpose of program participant transportation, shopping, or other related ICF business.
• Provide sensory and social stimulation to program individuals under the direction of the Recreational Therapist.
• Will assist those program individuals during meal times that are in need of assistance by obtaining utensils for them, pouring drinks, arranging wheelchairs, and wiping mouths. No actual feeding should take place.
• Other duties may include, but are not limited to: laundry, housecleaning, and procurement of groceries, meal preparation, and other tasks in maintaining an Intermediate Care Facility.

Required Knowledge, Skills and Abilities

• To dress and comport oneself in a manner which is in keeping with good safety practices and which serves as an positive role model to individuals.
• Ability to complete paperwork in a thorough and timely manner.
• Ability to establish and maintain a good working relationship with individuals, family and community and other staff

Why AHRC Suffolk?

Our Career Paths provide education and advancement opportunities for every team members interested in advancing their careers in all our job roles such as direct support, education, behavioral and clinical services, administrative, Human Resources, and operations. It’s not just a job, it’s a career.

• Paid training – CPR & First Aid, Defensive Driving, AMAP & Strategies for Crisis Intervention and prevention and many more development opportunities.
• Great Pay & Excellent Benefits, including overtime rates.
• Opportunities to advance your career with college partnerships and mentor programs
• Tuition reimbursement – $4000 a year!
• Low-cost, high-quality Medical & Dental plans
• College Loan Forgiveness
• Industry competitive salary
• Employee Recognition – you’ll be appreciated!!
• A diverse, inclusive team that will support and guide you every day
• Wellness incentives – weight loss, yoga at work & more

Minimum Qualifications

• A High School Diploma or GED
• NYS Driver's License with satisfactory driving record

Salary 17.98 hour

1.50 extra hour for weekends

Medical, Dental, Vision, 401k, LTD, Life. Generous paid time off.

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

See more jobs at AHRC Suffolk

Apply for this job

We are currently seeking compassionate and professional Direct Support Professionals. The Direct Support Professional instructs individuals in Activities of Daily Living and assist program individuals in the area of grooming, recreation, and activities of daily living, which may include toileting, feeding and showering.

Illustrative Examples of Work:

• Assists in training and treatment plans as prescribed in specific areas under the direction of their supervisor.
• Reports on program individuals’ progress as required.
• Will assist program individuals with regard to recreational activities as stated on the monthly calendar.
• Participate in staff meetings and in-service trainings as necessary or as indicated by their supervisor.
• Assists program individuals with all grooming needs as required.
• Driving of Agency vehicles for the purpose of program participant transportation, shopping, or other related ICF business.
• Provide sensory and social stimulation to program individuals under the direction of the Recreational Therapist.
• Will assist those program individuals during meal times that are in need of assistance by obtaining utensils for them, pouring drinks, arranging wheelchairs, and wiping mouths. No actual feeding should take place.
• Other duties may include, but are not limited to: laundry, housecleaning, and procurement of groceries, meal preparation, and other tasks in maintaining an Intermediate Care Facility.

Required Knowledge, Skills and Abilities

• To dress and comport oneself in a manner which is in keeping with good safety practices and which serves as an positive role model to individuals.
• Ability to complete paperwork in a thorough and timely manner.
• Ability to establish and maintain a good working relationship with individuals, family and community and other staff

Why AHRC Suffolk?

Our Career Paths provide education and advancement opportunities for every team members interested in advancing their careers in all our job roles such as direct support, education, behavioral and clinical services, administrative, Human Resources, and operations. It’s not just a job, it’s a career.

• Paid training – CPR & First Aid, Defensive Driving, AMAP & Strategies for Crisis Intervention and prevention and many more development opportunities.
• Great Pay & Excellent Benefits, including overtime rates.
• Opportunities to advance your career with college partnerships and mentor programs
• Tuition reimbursement – $4000 a year!
• Low-cost, high-quality Medical & Dental plans
• College Loan Forgiveness
• Industry competitive salary
• Employee Recognition – you’ll be appreciated!!
• A diverse, inclusive team that will support and guide you every day
• Wellness incentives – weight loss, yoga at work & more

Minimum Qualifications

• A High School Diploma or GED
• NYS Driver's License with satisfactory driving record

Salary 17.98 hour

1.50 extra hour for weekends

Medical, Dental, Vision, 401k, LTD, Life. Generous paid time off.

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

See more jobs at AHRC Suffolk

Apply for this job

Life at aptihealth

Backed by $70M in funding from world-class investors including Takeda Digital Ventures, Pivotal Life Sciences, and Vista, the aptihealth team is comprised of healthcare, data science and technology experts passionate about transforming behavioral healthcare. aptihealth is a digital technology platform with an affiliated medical group that makes it easier for people to access speedy high quality behavioral healthcare at the right place and right time. The technology enabled provider group reaches people who need care, engages them in care, follows their care journey, and demonstrates improved outcomes. Everything we do at aptihealth is centered on our mission to revolutionize care and to ensure that the millions of people who need fast access to quality behavioral healthcare receive it. As a curious and collaborative teammate, someone excited about tackling the hard problems in healthcare and technology, you will play a key role in making that mission a reality. Together, we’ll create and innovate transformative behavioral healthcare – for millions of people.

What We Offer

• The opportunity to make life better for millions of people
• An environment of positive and super smart colleagues
• Turning innovative ideas into real-world results
• Investment in our employees
• Balancing extraordinary work with your personal life
• Encouraging curiosity and collaboration
• Priding ourselves in being diverse and inclusive
• Flexible working hours and lots of freedom in your work habits

Your Role

The Care Navigator is a member of aptihealth’s Integrated Behavioral Health Team embedded within the acute care settings of our Health System Partners at Columbia Memorial Health. The Care Navigator is responsible for proactively engaging with patients referred to aptihealth from the Emergency Department or other acute care settings. The Care Navigator will ensure a best-in-class start to the patient’s behavioral healthcare journey by educating on aptihealth services, and facilitating registration, screening, and scheduling the patient into care prior to discharge from the hospital. Our goal as a team is to reduce the barriers and challenges that patients face in their search for care and to facilitate frictionless referral and transitions of care processes.

• Bachelor's degree preferably in psychology, social work, or other related behavioral health/healthcare disciplines or equivalent experience
• Experience with representing and promoting care services.
• 5+ years of patient facing customer service experience in the healthcare setting, preferably in acute care, behavioral health, or substance use treatment facilities
• Experience & comfort using technology such as computer telephony, virtual visit technology, and EMR platforms to document patient interactions, register, & schedule patients for appointments
• Strong interpersonal communication skills, written communication skills, and active listening abilities
• Display passion and care when interacting with patients’ mental health need
• Experience working in a team environment and enjoy assisting other team members on tasks, duties, and/or project
• Passionate about being a trusted partner to transform behavioral healthcare

Responsibilities

• Work directly with patients and their acute-setting care team to connect them with the behavioral healthcare providers and resources they need
• Provide appropriate information, education, and explanation of aptihealth services to patients displaying a comprehensive understanding of aptihealth’s mission, values, and care model and the ability to communicate it in a clear, compassionate way
• Understand how insurance works and be able to effectively verify insurance eligibility and communicate patient cost sharing responsibility
• Facilitate the beginning of the patient’s behavioral healthcare journey using aptihealth’s system
• Quickly become proficient in aptihealth technology, tools, and workflows
• Document outreach and related notes in the aptihealth platform and in the partner EMR, where applicable
• Troubleshoot issues with patient referrals

Measures of Success

• Meet with key individuals within the hospital to establish and secure a pipeline of patient referrals
• Ability to prioritize daily workloads to ensure patients are finding the care they need in a timely manner
• Apply expert knowledge of aptihealth’s platform, workflows and market nuances to assist patients in their journey to care
• Commitment to meet standardized expectations for Care Navigators through established performance metrics which includes growth and volume benchmarking

• Full-time opportunity
• Competitive pay and benefits
• Paid Time Off
• Continuous learning opportunities

Work Location:On-Site at Columbia Memorial Health - Address: 71 Prospect Ave, Hudson, NY 12534

The expected full-time salary range for this role is $60,000 - $75,000 annually and is dependent on a variety of factors, including qualifications and years of experience. More information about the salary range specific to your experience and other factors will be shared during the hiring process.

About aptihealth

aptihealth, inc. is a behavioral health engagement company that seamlessly integrates physical and behavioral healthcare. Our platform connects medical providers, behavioral health specialists and patients with our proprietary assessment and treatment management protocols to get and keep patients healthier faster. aptihealth’s structured therapy programs are centered on its proprietary 15 Life Domain Clinical Framework© that efficiently provides collaborative care teams with the most thorough understanding of a patient’s behavioral health needs. The aptihealth platform connects patients and their care teams with licensed behavioral health specialists who provide 90-day and extended care therapy by phone or video supported by an easy-to-use consumer friendly digital experience. The aptihealth program is evidenced to get individuals into therapy faster and clinically proven to improve both behavioral and medical outcomes while lowering overall cost.

At aptihealth, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, products and community. aptihealth is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know by contacting us.

To all recruitment agencies: aptihealth does not accept agency resumes. Please do not forward resumes to us, our employees or any other organization location. aptihealth is not responsible for any fees related to unsolicited resumes.

For more information, please visit www.aptihealth.com

aptihealth, inc.
268 Broadway, Suite 101
Saratoga Springs, NY 12866

See more jobs at aptihealth

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Life at aptihealth

Backed by $70M in funding from world-class investors including Takeda Digital Ventures, Pivotal Life Sciences and Vista, the aptihealth team is comprised of health care, data science and technology experts passionate about transforming behavioral healthcare. aptihealth is a digital technology platform with an affiliated medical group that makes it easier for people to access speedy high quality mental health care at the right place and right time. The technology and provider group reach people who need care, connect, follow and demonstrate improved outcomes. Everything we do at aptihealth is centered on our mission to revolutionize care and to ensure that the millions of people who need and deserve it have access to it. As a curious and collaborative teammate, someone excited about tackling the hard problems in healthcare and technology, you will play a key role in making that mission a reality. Together, we’ll create and innovate transformative behavioral healthcare – for millions of people.

What we offer

• The opportunity to make life better for millions of people
• An environment of positive and super smart colleagues
• Turning innovative ideas into real-world results
• Investment in our employees
• Balancing extraordinary work with your personal life
• Encouraging curiosity and collaboration
• Priding ourselves in being diverse and inclusive
• Flexible working hours and lots of freedom in your work habits

Your Role

As a Licensed Clinical Psychologist, you will play a crucial role in assessing and guiding patients through the initial stages of their patient journey.  You will facilitate a diagnostic interview and incorporate relevant data collected during the evaluation to formulate  an initial diagnosis and treatment recommendations.  Next, you will  pair patients with a Licensed Behavioral Health Specialist who are best qualified to meet the patients' needs. You will use your clinical proficiency, along with the aptihealth platform, to assist our patients in achieving their best possible outcomes.

Be part of a company that is uniquely connecting members with mental health professionals to ultimately impact the lives of millions. If you have a passion for innovation, implementation, and result-driven patient care – join our team!

• Licensed Clinical Psychologist in New York State (PsyD, PhD)
• 3+ years’ experience in providing individual therapy
• 3+ years’ experience in diagnostic assessment and formulation
• Strong interpersonal and communication skills with a compassionate and patient-centered approach.
• Ability to work independently and collaboratively within a virtual clinical team
• Passionate about being a trusted partner to transform behavioral healthcare

Responsibilities

• Conduct a comprehensive, high-quality intake assessment to identify new patients' needs and barriers using a proprietary  biopsychosocial assessment
• Communicate effectively with patients while exhibiting competencies in diagnostic assessment/formulation and the provision of behavioral health services
• Provide treatment recommendations at the conclusion of the intake assessment and collaborate with other members of the clinical team to ensure a coordinated and seamless transition to ongoing care
• Maintain an accurate, confidential, and detailed record of patient assessment and ensure compliance with relevant intake documentation and regulations
• Assess and screen patients for any potential crisis situations or urgent mental health needs

• Comprehensive Medical, Dental, and Vision plans available
• Paid Time off, Sick Time and Paid Company Holidays
• 401k Retirement Savings Program with 2% Company matching
• Voluntary Life Insurance
• Employee Assistant Program (EAP)
• Annual business-related expenses stipend
• Competitive Salary + Productivity Incentives
• Work from home with flexible working hours!

The expected full-time salary range for this role is $95,000 - $130,000 annually and is dependent on a variety of factors, including qualifications and years of experience. More information about the salary range specific to your experience and other factors will be shared during the hiring process.

About aptihealth

aptihealth, inc. is a behavioral health engagement company that seamlessly integrates physical and behavioral healthcare. Our platform connects medical providers, behavioral health specialists and patients with our proprietary assessment and treatment management protocols to get and keep patients healthier faster. aptihealth’s structured therapy programs are centered on its proprietary 15 Life Domain Clinical Framework© that efficiently provides collaborative care teams with the most thorough understanding of a patient’s behavioral health needs. The aptihealth platform connects patients and their care teams with licensed behavioral health specialists who provide 90-day and extended care therapy by phone or video supported by an easy-to-use consumer friendly digital experience. The aptihealth program is evidenced to get individuals into therapy faster and clinically proven to improve both behavioral and medical outcomes while lowering overall cost.

At aptihealth, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, products and community. aptihealth is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know by contacting us.

To all recruitment agencies: aptihealth does not accept agency resumes. Please do not forward resumes to us, our employees or any other organization location. aptihealth is not responsible for any fees related to unsolicited resumes.

For more information, please visit www.aptihealth.com

aptihealth, inc.
268 Broadway, Suite 101
Saratoga Springs, NY 12866

See more jobs at aptihealth

Apply for this job

Life at aptihealth

Backed by $70M in funding from world-class investors including Takeda Digital Ventures, Pivotal Life Sciences, and Vista, the aptihealth team is comprised of healthcare, data science and technology experts passionate about transforming behavioral healthcare. aptihealth is a digital technology platform with an affiliated medical group that makes it easier for people to access speedy high quality behavioral healthcare at the right place and right time. The technology enabled provider group reaches people who need care, engages them in care, follows their care journey, and demonstrates improved outcomes. Everything we do at aptihealth is centered on our mission to revolutionize care and to ensure that the millions of people who need fast access to quality behavioral healthcare receive it. As a curious and collaborative teammate, someone excited about tackling the hard problems in healthcare and technology, you will play a key role in making that mission a reality. Together, we’ll create and innovate transformative behavioral healthcare – for millions of people.

What We Offer

• The opportunity to make life better for millions of people
• An environment of positive and super smart colleagues
• Turning innovative ideas into real-world results
• Investment in our employees
• Balancing extraordinary work with your personal life
• Encouraging curiosity and collaboration
• Priding ourselves in being diverse and inclusive
• Flexible working hours and lots of freedom in your work habits

Your Role

As a Licensed Mental Health Therapist you will provide members with individual counseling as part of an integrated team to offer comprehensive care. You will be matched with patients based on your areas of expertise and utilize your skills to address and accomplish their goals. You will use your clinical proficiency, along with the aptihealth platform, to assist our members in creating their best possible outcomes.

Be part of a company that is uniquely connecting members with mental health professionals to ultimately impact the lives of millions. If you have a passion for innovation, implementation, and result-driven patient care – join our team!

• Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC) or equivalent clinical level license
• Must possess an unrestricted New York license
• 3+ years’ experience providing individual counseling
• Display competency in providing counseling services to a diverse population utilizing a variety of counseling approaches
• Passionate about being a trusted partner to transform behavioral healthcare

Responsibilities

• Provide high-quality care to members virtually through individual counseling
• Create detailed care plans using aptihealth innovative tools, including goal setting and outcome tracking
• Work in close collaboration with care teams
• Track and document patient progress and clinical findings

• Comprehensive Medical, Dental, and Vision plans available
• Paid Time off, Sick Time and Paid Company Holidays
• 401k Retirement Savings Program with 2% Company matching
• Voluntary Life Insurance
• Employee Assistant Program (EAP)
• Annual business-related expenses stipend
• Competitive Salary + Productivity Incentives
• Work from home with flexible working hours!

The expected full-time salary range for this role is $68,000 - $90,000 annually and is dependent on a variety of factors, including qualifications and years of experience. Range is not inclusive of production-based incentives that directly reward clinicians for their efforts. More information about the salary range specific to your experience and other factors will be shared during the hiring process.

About aptihealth

aptihealth, inc. is a behavioral health engagement company that seamlessly integrates physical and behavioral healthcare. Our platform connects medical providers, behavioral health specialists and patients with our proprietary assessment and treatment management protocols to get and keep patients healthier faster. aptihealth’s structured therapy programs are centered on its proprietary 15 Life Domain Clinical Framework© that efficiently provides collaborative care teams with the most thorough understanding of a patient’s behavioral health needs. The aptihealth platform connects patients and their care teams with licensed behavioral health specialists who provide 90-day and extended care therapy by phone or video supported by an easy-to-use consumer friendly digital experience. The aptihealth program is evidenced to get individuals into therapy faster and clinically proven to improve both behavioral and medical outcomes while lowering overall cost.

At aptihealth, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, products and community. aptihealth is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know by contacting us.

To all recruitment agencies: aptihealth does not accept agency resumes. Please do not forward resumes to us, our employees or any other organization location. aptihealth is not responsible for any fees related to unsolicited resumes.

For more information, please visit www.aptihealth.com

aptihealth, inc.
268 Broadway Suite 101
Saratoga Springs, NY 12866

See more jobs at aptihealth

Apply for this job

Life at aptihealth

Backed by $70M in funding from world-class investors including Takeda Digital Ventures, Pivotal Life Sciences, and Vista, the aptihealth team is comprised of healthcare, data science and technology experts passionate about transforming behavioral healthcare. aptihealth is a digital technology platform with an affiliated medical group that makes it easier for people to access speedy high quality behavioral healthcare at the right place and right time. The technology enabled provider group reaches people who need care, engages them in care, follows their care journey, and demonstrates improved outcomes. Everything we do at aptihealth is centered on our mission to revolutionize care and to ensure that the millions of people who need fast access to quality behavioral healthcare receive it. As a curious and collaborative teammate, someone excited about tackling the hard problems in healthcare and technology, you will play a key role in making that mission a reality. Together, we’ll create and innovate transformative behavioral healthcare – for millions of people.

What We Offer

• The opportunity to make life better for millions of people
• An environment of positive and super smart colleagues
• Turning innovative ideas into real-world results
• Investment in our employees
• Balancing extraordinary work with your personal life
• Encouraging curiosity and collaboration
• Priding ourselves in being diverse and inclusive
• Flexible working hours and lots of freedom in your work habits

Your Role

The Care Navigator is a member of aptihealth’s Integrated Behavioral Health Team embedded within the acute care settings of our Health System Partners at St. Peters Hospital. The Care Navigator is responsible for proactively engaging with patients referred to aptihealth from the Emergency Department or other acute care settings. The Care Navigator will ensure a best-in-class start to the patient’s behavioral healthcare journey by educating on aptihealth services, and facilitating registration, screening, and scheduling the patient into care prior to discharge from the hospital. Our goal as a team is to reduce the barriers and challenges that patients face in their search for care and to facilitate frictionless referral and transitions of care processes.

• Bachelor's degree preferably in psychology, social work, or other related behavioral health/healthcare disciplines or equivalent experience
• Experience with representing and promoting care services.
• 5+ years of patient facing customer service experience in the healthcare setting, preferably in acute care, behavioral health, or substance use treatment facilities
• Experience & comfort using technology such as computer telephony, virtual visit technology, and EMR platforms to document patient interactions, register, & schedule patients for appointments
• Strong interpersonal communication skills, written communication skills, and active listening abilities
• Display passion and care when interacting with patients’ mental health need
• Experience working in a team environment and enjoy assisting other team members on tasks, duties, and/or project
• Passionate about being a trusted partner to transform behavioral healthcare

Responsibilities

• Work directly with patients and their acute-setting care team to connect them with the behavioral healthcare providers and resources they need
• Provide appropriate information, education, and explanation of aptihealth services to patients displaying a comprehensive understanding of aptihealth’s mission, values, and care model and the ability to communicate it in a clear, compassionate way
• Understand how insurance works and be able to effectively verify insurance eligibility and communicate patient cost sharing responsibility
• Facilitate the beginning of the patient’s behavioral healthcare journey using aptihealth’s system
• Quickly become proficient in aptihealth technology, tools, and workflows
• Document outreach and related notes in the aptihealth platform and in the partner EMR, where applicable
• Troubleshoot issues with patient referrals

Measures of Success

• Meet with key individuals within the hospital to establish and secure a pipeline of patient referrals
• Ability to prioritize daily workloads to ensure patients are finding the care they need in a timely manner
• Apply expert knowledge of aptihealth’s platform, workflows and market nuances to assist patients in their journey to care
• Commitment to meet standardized expectations for Care Navigators through established performance metrics which includes growth and volume benchmarking

• Full-time opportunity
• Competitive pay and benefits
• Paid Time Off
• Continuous learning opportunities

Work Location:On-Site at St. Peters Hospital - Address: 315 S Manning Blvd, Albany, NY 12208

The expected full-time salary range for this role is $60,000 - $75,000 annually and is dependent on a variety of factors, including qualifications and years of experience. More information about the salary range specific to your experience and other factors will be shared during the hiring process.

About aptihealth

aptihealth, inc. is a behavioral health engagement company that seamlessly integrates physical and behavioral healthcare. Our platform connects medical providers, behavioral health specialists and patients with our proprietary assessment and treatment management protocols to get and keep patients healthier faster. aptihealth’s structured therapy programs are centered on its proprietary 15 Life Domain Clinical Framework© that efficiently provides collaborative care teams with the most thorough understanding of a patient’s behavioral health needs. The aptihealth platform connects patients and their care teams with licensed behavioral health specialists who provide 90-day and extended care therapy by phone or video supported by an easy-to-use consumer friendly digital experience. The aptihealth program is evidenced to get individuals into therapy faster and clinically proven to improve both behavioral and medical outcomes while lowering overall cost.

At aptihealth, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, products and community. aptihealth is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know by contacting us.

To all recruitment agencies: aptihealth does not accept agency resumes. Please do not forward resumes to us, our employees or any other organization location. aptihealth is not responsible for any fees related to unsolicited resumes.

For more information, please visit www.aptihealth.com

aptihealth, inc.
268 Broadway, Suite 101
Saratoga Springs, NY 12866

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RFQ was relaunched as all previously submitted quotes were found not compliant due to the following reason: submitted candidates are technicians and do not have the skills for the business processes, leading innovation, requirement gathering, business cases. Someone who can be quickly operational is required. The proposed position does not match with candidates' skills.

Deadline Date: Monday 6 May 2024

Requirement: Senior Technician (Service Desk)

Location: Mons, BE

Full time on-site: Yes

Time On-Site:100%

Total Scope of the request (hours): 700

Required Start Date: 17 June 2024

End Contract Date: 31 December 2024

Required Security Clearance: NATO SECRET

Duties and Role:

Under the direction of the ESOC Planning & Innovation Section Head, the incumbent will perform duties such as the following:

• Provide support to explore sourcing opportunities, fostering a culture to forward-thinking approaches.
• Assist in implementing agile work practices, collaborating with internal and external stakeholders.
• Ensure alignment with established governance and strategies regarding innovation and sourcing within ESOC.
• Contribute with inventive strategies to business units; assist in developing business cases, budget estimations, and process flows, linking strategic execution with innovative ideas.
• Provide support in driving service enhancements by utilizing key performance indicators and critical success factors in service delivery.
• Participate in monitoring progress in processes and technology, aiding teams in integrating new methods smoothly.
• Support the introduction of enhancements through the operational application of automation and innovative approaches.
• Assist in maintaining the CI Register and contribute to board meetings tracking the progression of identified improvements.
• Contribute to maintaining documentation of risks, threats, vulnerabilities, and mitigation actions.
• Support risk management activities within specific functions, technical areas, or projects.
• Assist in identifying, assessing, and coordinating mitigation strategies for risks, involving specialists and domain experts as necessary.
• Participate in requirement gathering, scoping, and planning phases of projects, collaborating with stakeholders to define project development models.
• Aid in preparing and maintaining acceptance criteria for projects transitioning to Service Operations.
• Support monitoring project transition and coordinate corrective actions when necessary to ensure appropriate stakeholder engagement.
• Provide backup support for higher-grade staff, if required.
• Perform other duties as may be required.

Skill, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience.
• Practical experience in the implementation of ITIL Service Operations processes, preferably in an Operations Centre environment.
• Experience working in a large corporate environment with matrixed structures.
• Familiarity with analyzing and reviewing business processes, project management, and preparing business documentation.
• Exposure to assessing feasibility of business process changes and recommending new approaches, with the ability to manage execution of business process improvements.
• Good knowledge and experience of Telecommunications/Network/Information Technology solutions and products.

Desirable Experience and Education:

• PRINCE2 Foundation or Agile PM or equivalent
• ITIL V3 or 4 Foundation or equivalent
• ITIL CSI or Six Sigma Green belt or equivalent
• Business Analysis Management or equivalent
• Prior experience of working in an international environment comprising both military and civilian elements;
• Knowledge of NATO responsibilities and organization, including ACO and ACT.

Language Proficiency:

• A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable.

NOTE: Most of the work of the NCI Agency is conducted in the English language.

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