As Copywriter, you’ll support a website and digital modernization project for a far-reaching government agency. As a copywriter, you will be supporting a team of technologists, subject matter experts, and client stakeholders to create content utilized both internally and externally.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• Researches, conceptualizes, writes, proofreads, and edits original content and digital experiences
• Partners with the creative team to determine overall creative message that is brand consistent
• Proposes new ideas and push our thinking for all things copy-related
• Collaborate with subject matter experts and other stakeholders to create content that is relevant, engaging, and results-driven
• Collaborate closely with UX designers, product managers, and developers to integrate user-focused content into the product design process.
• Ensure consistency in Brand tone, voice, and terminology by creating and following the Content Style Guide to form and maintain a balanced user experience across the product
• Conduct user research to understand user needs, pain points, and language preferences to inform content creation.
• Participate in usability testing and gather feedback to refine and improve content in response to user insights.
• Stay updated on industry trends, best practices, and emerging UX writing methodologies.

What you’ll need to succeed:

• Proven experience (5+ years) as a UX Writer, Content Writer, or similar role with a focus on user interface content
• Experience creating concepts and copy for dynamic content pieces such as articles, blogs, case studies, and email requiring originality and innovation in determining how to accomplish tasks
• Highly organized with the ability to work on multiple complex projects simultaneously
• Ability to work autonomously and collaboratively in developing methodologies and presenting solutions
• Experience interacting and working cross-functionally with teams such as design, development, brand management, account management, and leadership
• Understanding of interactive design and usability principles and how content strategy and creation contributes to the user experience.
• Excellent writing, editing, and proofreading skills with attention to detail.
• Possess User Empathy, Creativity, and Adaptability, and Being Open to Feedback
• Bachelor's degree in English, Communications, UX Design, or a related field.
• Familiarity with digital communication solutions, SaaS, or tech products.
• The ability to obtain and maintain a Public Trust Security Clearance

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

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Meet The Team:

Torc is looking for a Staff Systems Engineer to join a teamresponsible for ensuringTorc’sproducts meet the highest safety and security standards whiledeliveringsuperior business value. As a Staff SystemsEngineer, you will be at the forefront of transforming data intoactionableinsights forthe engineering organization here at Torc.  You willcollaboratedirectly with awidearray ofengineering, product, safety, and legal teamstodesign metrics andset performance targetsforproductreleases.

WhatYou’llbe doing:  

• Developtargets for safety, performance, quality, and processmetrics that demonstraterelease readiness 
• Lead and communicate data analyses and trade studies that provide teams with all the information needed to develop and continuously improve the systems function and performance 
• Lead theanalysis of naturalisticdriving data tovalidateassumptions, rationalize performance, and ensure defensibility of technical baselines 
• Work atthehighestlevels of abstraction within the productto define and trackmetrics 
• Work with Validation to understand changes in performance to quickly address technical gaps 
• Collaborate with Engineering Managers,PMO (Program Management Office), and all relevant partners to ensure design, implementation, and programs are on track, and regularly drive consensus among diverse partners on technical projects.  

WhatYou’llNeed to Succeed:   

• Demonstrate competences and technical proficiencies acquired through:
  • BS+ 10+ years of experience, MS+ 7+ years of experience, or PHD+ 5+ years of experience.
• 4+ years of experience in hardware, software, or systems engineering,roboticsor relatedtechnicalfields 
• 2+ years of experience in systems analysisand design or data analytics 
• Experience with C/C++ or Python 
• Experience working with large datasets 
• Familiarity with Cloud environments (AWS, GCP, Azure) 
• Familiarity with analyses for reliability, maintainability, testability, survivability,product assurance and other non-functional quality factors 
• A hyper sense of attention to detail with an iterative approach in completing enterprise goal   
• Ability to understand complex technical systems 
• Ability to adapt andoperateunder ambiguity 
• Strong interpersonal and communication skills (verbal & written) 
• Critical thinking skills - interpret what the data is telling us, and which analyses will reveal impactful conclusions 

Bonus Points!   

• Professional experience in the Self-Driving Industry 
• Strong background in autonomous vehicle safety assessments 
• Experiencein applyingmodeling and simulation in support ofsystem analyses
• Experience in deploying analysis Automation at scale and UX design for reporting tools 

Perks of Being a Full-time Torc’r

Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers:  

• A competitive compensation package that includes a bonus component and stock options
• 100% paid medical, dental, and vision premiums for full-time employees  
• 401K plan with a 6% employer match
• Flexibility in schedule and generous paid vacation (available immediately after start date)
• Company-wide holiday office closures
• AD+D and Life Insurance 

What this job can offer you

Remote’s Product team is a powerhouse of creativity and problem-solving. We work on groundbreaking projects that redefine how businesses manage their most valuable asset – their people! Helping businesses find, hire, onboard, pay, and manage their talent all in one place, we're committed to designing products that seamlessly integrate into the modern workplace.

This is an exciting time to join Remote and make a personal difference in the global employment space as a Director of Product, joining our Product team. You'll have a massive impact on our organization and will help create opportunities for millions of people around the world.

As a Director of Product at Remote, you'll be leading a team of product managers and leading our product strategy in one or more key areas. You’ll raise the bar for our vision and product management discipline at Remote by fostering a team of kind, talented individuals doing the most impactful work of their careers.

What you bring

• Extensive experience in product management, ideally at high-growth companies
• Track record of experience working in the payroll space
• Demonstrable experience leading teams of high-performing product managers
• Great judgment in making both strategic (what to prioritize) and tactical (feature scope) decisions
• Outstanding communication and collaboration skills, including senior leadership
• A strong sense of design and UX
• A passion for products that just work, even if the problems they solve are complicated
• Writes and speaks fluent English

Key Responsibilities

• Complete scope to drive Remote in the right direction by leading on a shared vision for your product area
• Integrate qualitative and quantitative feedback to set ambitious, measurable goals for your team’s success
• Leadership of a team of product managers to deliver on our shared strategy and goals
• Attract and build a talented, diverse, and thriving product team driving results in a key area of our business
• Communicate and evangelize the product, roadmap, and process changes inside and outside of Remote

Practicals

• You'll report to: VP of Product
• Direct reports: 6 to 9 individuals
• Team: Product
• Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify: EMEA, LATAM, APAC
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equitypayalong with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $150,000 - $212,000. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

Roughly 3 hours across 4-6 weeks

1. Interview with recruiter
2. Interview with VP of Product
3. 2 x Interviews with team members
4. Interview with VP of Payroll
5. Prior employment verification check

#LI-DNP

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

The Designer team is responsible for the core experience that enables designers to transform their creative visions into reality. As a Senior Product Manager on the Designer team, you will enable visual developers to design and build amazing web experiences with powerful, flexible primitives for styling and structure.

About the role 

• Location: Remote-first (United States; BC & ON, Canada) 
• Full-time
• Exempt
• The cash compensation for this role is tailored to align with the cost of labor in different U.S. geographic markets. The base pay for this role ranges from $143,000 in our lowest geographic market up to $198,000 in our highest geographic market. These figures are in $USD and apply to candidates in the United States. The specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
• Reporting into the Director of Product Management, Core

As a Senior Product Manager on the Designer team, you will … 

• Own the vision and roadmap for Webflow’s core visual development capabilities-  including styles, interactions, variables, and libraries.
• Bring the voice of the visual developer to the product development process - developing deep user empathy and combining insights from design and code development
• Collaborate closely with engineering, design, user research, and GTM teams to bring to life new tools and capabilities
• Operate at every level of fidelity – sweating the UX details of styling single elements while also pushing to unlock bold new capabilities for sharing components and variables across multiple projects.
• Prioritize the highest-leverage areas to tackle across a massive surface area

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as a Senior Product Manager if you:

• Have experience in product management, design or related discipline
• Are excited about empowering builders, designers, and creatives with amazing tools
• Are familiar with frontend web development - HTML, CSS, Javascript and modern frameworks like React
• Articulate a bold vision, and can collaboratively partner and influence across multiple teams and stakeholders to create a path to achieve it
• Know how to balance building for the long-term with delivering near-term wins for users
• Can effectively communicate complex topics to a broad range of audiences
• Thrive in the ambiguity that comes with a fast-paced, high-growth environment

Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.

Our Core Behaviors:

• Obsess over customer experience.We deeply understandwhatwe’re building andwhowe’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers.
• Move with heartfelt urgency.We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.
• Say the hard thing with care.Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care.
• Make your mark.We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as ateamto get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Employees also have access to family planning care and reimbursement
• Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program
• Access to mental wellness coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and financial wellness benefits, like CPA or financial advisor coverage
• Commuter benefits for in-office workers

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks.

Be you, with us

At Webflow, equality is a core tenet of our culture. We arecommittedto building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. 

Please note:

To join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

Webflow Applicant Privacy Notice

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We are looking for an Engineering Manager to lead a team of European-based engineers working in the Webflow Designer. This person would help our Product Engineering organization achieve ambitious goals while cultivating an environment of excellence, care, and curiosity.

About the role 

• Location: Remote-first (UK/IRE) 
• Full-time 
• Our cash compensation amount for this role ranges from EUR103,000-129,000 depending on the cost of labor of the geographic area. All figures cited above are in EUR and pertain to workers located in the Republic of Ireland. This range may change if you are hired in another location. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’s market location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.
• Reporting to the Director of Engineering 

As an Engineering Manager 

• Lead and manage a diverse, distributed and an agile full-stack team supporting iterative and incremental shipping
• Oversee scoping and implementation of mission critical Designer features
• Collaborate with cross-functional  peers such as Product, Design, and Marketing to set goals and define business strategy
• Drive goal-setting with your team and hold them accountable for results
• Skillfully balance tech debt and feature development for your team
• Facilitate the development of the individuals on your team, identifying areas for improvement and helping them to grow

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as an Engineering Manager if you:

• Have 2+ years in a leadership role and 5+ years as a technical individual contributor (front end web technology focus)
• Have experience managing people and projects across multiple work-streams/teams
• Aren’t afraid to roll up your sleeves and problem solve with your team
• Are comfortable with navigating ambiguity and working autonomously  
• Have experience managing teams building and operationally supporting SaaS products
• Have a proven track record of successfully working with Product Management and Design
• Have the ability to retain and attract strong talent 
• Bonus: are a builder on the side like having side projects or use no code tools like Webflow, Zapier, and Bubble 

Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers.
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care.
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.

Be you, with us

At Webflow, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable local laws, regulations and ordinances.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. 

Please note:

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

Webflow Applicant Privacy Notice

About Atticus

At any given time, 16 million Americans are experiencing a crisis that requires urgent help from our legal system or government. The right assistance could transform their lives. But today, most never get it. 

Atticus makes it easy for any sick or injured person in crisis to get the life-changing aid they deserve. In just three years, we’ve become the leading platform connecting people with disabilities to government benefits. We also help victims of accidents, misconduct, and violence get compensation from insurance. So far, we’ve gotten thousands of people access to over $2B in life-changing aid, and we’re just getting started.

We've helped more than 20,000 people in need (see our 6,000+ five-star reviews) and raised more than $50 million from top VC firms like Forerunner, GV (Google Ventures), and True Ventures. (We just closed our Series B round in May 2023, so we're well-funded for the foreseeable future.) We're small but moving fast — our team grew from 52 to 91 last year and we expect to grow again in 2024.

The Job

Atticus works in an industry dominated by outdated technology that is ripe for fresh thinking: our core competitors rely on massive call centers to screen clients, antiquated CRMs to track and manage cases, and paper checks to get paid (provided they’re sent to the right address). 

Conversely, as a VC-backed tech company our product & engineering department powers everything we do: from creating an engaging online experience for people in crisis to providing tools for our network lawyers as they serve our clients, Atticus relies on technology to fulfill our mission.

We’re looking for Software Engineers to join our team. You’ll work on the front-end, and will partner with every department at Atticus as we continue to grow our platform to help people in need find trusted legal support.  

What You'll Do:

• Design, build and operate Atticus’ front-end applications written in React with a focus on performance, modularity, extensibility, and reliability.
• Work with product and software architects to plan and deliver features, fixes, and performance enhancements
• Leverage your peers as multipliers for your skills to create excellent products and services.

The role is a rare opportunity to join a fast-growing Series B startup that doubles as a B-corp social enterprise. Every project you take on will help clients in need get the help they deserve, and you’ll shape our company culture as we scale. We’re looking for engineers who are excited about our mission and the challenges it entails.

Qualifications

Required:

• You have 3+ years of experience writing idiomatic JavaScript/ Node.js
• You have experience and love for building React applications
• You speak CSS and HTML
• You enjoy working with UI and UX experts to build compelling user experiences
• You use a modern version-control system for your source code repository (Git, Mercurial, GitHub, BitBucket).
• You lint all your code or know you should.
• You know what parts of your code require tests and you write those tests.
• You are versed in cloud computing systems (GCP, AWS, etc.) and SAAS concepts.

Bonus / Nice-to-Have

• You have experience with Golang, Java, Python, Scala, or Ruby
• You like working or want to work with Google Cloud Platform, Kubernetes, Docker, Git, Golang, Java
• You are well versed in working with or want to work with GraphQL, GraphQL Federation, REST APIs and supporting network protocols
• You can read or build a Webpack configuration

We are strongly committed to building a diverse team. If you’re from a background that’s underrepresented in tech, we’d love to meet you.

Salary & Benefits

This is a rare opportunity to join a startup that has strong traction (substantial funding, well-respected backers, tremendous growth, and many happy customers) but is still small enough that you can have a huge impact and play a role in shaping our culture.

We’re a certified B Corporation tackling a critical social problem. Our mission to help people in need drives everything we do, and your work here will touch many lives.

We offer competitive pay — including equity — and generous benefits:

• Medical and dental insurance with 100% of employee premiums covered
• 15 vacation days & 16 paid holidays each year
• Free membership to OneMedical
• $1,000/year reimbursable stipend for education and training outside of work 
• $600/year reimbursable stipend for internet service
• Up to $1,200/year student loan repayment assistance
• 401(k) and optional HSA
• Free snacks, drinks, weekly lunches, and regular team dinners/events/retreats
• Humble, thoughtful, smart, fun colleagues

We anticipate the base salary band for this role will be between $115,000 and $180,000 in addition to equity and benefits. The salary at offer will be determined by a number of factors such as candidate’s experience, knowledge, skills and abilities, as well as internal equity among our team.

Location 

Today, about half our team are in Los Angeles and half are fully remote and spread across the U.S. There are two options for this job:

1. Live in Los Angeles, work a few days a week (or more) out of our beautiful office in the Arts District.
2. Live wherever, work remotely (Ideally PST hours), and travel to LA (on the company dime) as needed to be with your colleagues —somewhere between monthly and quarterly.

In short: You can do this job well remotely, and we’re committed to empowering everyone with flexibility. But we care a lot about building a great culture and we think some interactions need to happen in person, so we put a lot of thought into retreats, offsites, and other ways to gather.

Who are Tide:

At Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is  transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. 

Tide is about doing what you love. We’re looking for someone tojoin us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. 

What we’re looking for: 

We’re looking for a bright, talented Product Designer who is passionate about brilliant customer experiences, and knows how to make them happen. The impact and scope of this role are huge, and you’ll be a key contributor to our continued success as we shape the future of our financial platform for Small & Medium-sized Enterprises (SMEs).

Your work here will shape how our customers (Tide ‘Members’) interact with their finances on a daily basis, helping them to grow their business and giving them time back to do what they love.

You'll have the opportunity to work alongside experienced product designers, content designers and researchers - and hand-in-hand with developers, data scientists, product owners, and VPs to define, design, build and shape a world-class SME financial platform.

We want to create a financial platform that works for everyone, so we particularly encourage applications from underrepresented demographics. 

As a Senior Product Designer: 

• You'll be embedded in a cross-functional Product Design squad, responsible for key design artefacts, and led by a Member-first, Design Thinking approach
• You'll deeply understand the members you're designing for. Whether it's joining user research sessions, gleaning previous insights, digging into usage analytics, or running your own research and analysis, you'll strive to understand the what, why, and how of the problems you're solving. So we create products that save our Members time and money.
• You’ll play a supporting role in the evolving design process at Tide; helping estimate design effort required, tracking to OKRs, and measuring how experience impacts our members
• You’ll work alongside colleagues from adjacent practices within Product Design: UX Research and UX Writing, to understand the core needs of our members’, and find innovative and well-thought ways to meet these needs
• You’ll use the Tide Design System to create experiences that align to usage guidelines and specifications for standards, components, and patterns in figma and zeroheight, and keep the experience for our members consistent and world-class

What makes you a great fit: 

• Minimum 3 years’ relevant commercial experience in a UX or Product Design role, designing and optimising digital products for a B2B or B2E audience
• Experience of articulating the end user’s needs when working in a multidisciplinary team of designers, engineers and Product Managers
• Ability to influence product owners, engineering teams and other Product Designers; keenness  to advocate for the needs of our customers; ample pragmatism to realise when compromise is needed
• A data-driven approach and the ability to recommend designs based on customer research, business priority and technical constraints
• A flexible and pragmatic approach to the challenges of designing digital experiences in a small organisation with rapid growth and informal frameworks
• Experience of the full cycle of Design Thinking, from understanding the problem, to creating human-centred, effective solutions
• Demonstrable proficiency in Figma
• Passionate about inclusive design and accessibility, and you'll design with all our members  in mind.
• Experience of working in an agile environment
• Experience in retail banking or other retail financial services
• Recent experience working on a consumer-facing mobile app (ideally in the European, UK or US market)

What you’ll get in return: 

Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days a year. Plus, you’ll get:

• 25 days holiday
• Stock options

Tidean Ways of Working 

At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of theirethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems!We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

#LI-AJ1

#LI-Hybrid #LI-Remote

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview
Over the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and it’s consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact center's become a unified experience.

The successful candidate has an opportunity to join a highly outstanding team within a fast-paced and successful organization.

You Will

• Own the design and implementation of significant portions of the product development.
• Maintain and enhance existing web applications
• Coordinate with engineers to integrate backend api
• Work closely with UX teams and Product Management to define and build the optimal user experience for our customers
• Develop technical specifications, documentation, and assistance tools
• Keep an eye on industry standards and best practices
• Support customers
  
  

You Have

• Deep knowledge and understanding of client-side architecture and experience in building large scale and high performance web applications
• Proficient in understanding of web markup, including HTML5, CSS3
• Proficient in understanding of client-side scripting and JavaScript frameworks, especially ReactJS, AngularJS, Angular 8.x, and VueJs
• Experience using CSS preprocessors such as SASS or LESS
• Experience building data visualization using libraries such as d3.js
• Experience using build tools such as Webpack, Gulp or Grunt.
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Proficient understanding of cross-browser compatibility issues and ways to work around them
• Proficient understanding of code versioning tools, such as Git
• Good understanding of scalability design principles
• Understanding principles of design and knowledge of user experience and accessibility
• Strong attention to detail
• Self-starter with strong motivation and execution capabilities
• Excellent communication skills
• Team player
• Knowledge of frontend testing frameworks such as Jasmine and Karma is a plus
• Proficiency with JavaScript ES6 and Typescript is a plus
• Knowledge of Node.js is a plus

What You Need For Success

• Bachelor's degree in Computer Science or a related field
• 7+ years of experience building successful web applications in production

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview
Over the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and it’s consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact center's become a unified experience.

The successful candidate has an opportunity to join a highly outstanding team within a fast-paced and successful organization.

You Will

• Own the design and implementation of significant portions of the product development.
• Maintain and enhance existing web applications
• Coordinate with engineers to integrate backend api
• Work closely with UX teams and Product Management to define and build the optimal user experience for our customers
• Develop technical specifications, documentation, and assistance tools
• Keep an eye on industry standards and best practices
• Support customers
  
  

You Have

• Deep knowledge and understanding of client-side architecture and experience in building large scale and high performance web applications
• Proficient in understanding of web markup, including HTML5, CSS3
• Proficient in understanding of client-side scripting and JavaScript frameworks, especially ReactJS, AngularJS, Angular 8.x, and VueJs
• Experience using CSS preprocessors such as SASS or LESS
• Experience building data visualization using libraries such as d3.js
• Experience using build tools such as Webpack, Gulp or Grunt.
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Proficient understanding of cross-browser compatibility issues and ways to work around them
• Proficient understanding of code versioning tools, such as Git
• Good understanding of scalability design principles
• Understanding principles of design and knowledge of user experience and accessibility
• Strong attention to detail
• Self-starter with strong motivation and execution capabilities
• Excellent communication skills
• Team player
• Knowledge of frontend testing frameworks such as Jasmine and Karma is a plus
• Proficiency with JavaScript ES6 and Typescript is a plus
• Knowledge of Node.js is a plus

What You Need For Success

• Bachelor's degree in Computer Science or a related field
• 5+ years of experience building successful web applications in production

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

The community manager will be tasked with developing and executing strategies to achieve two key goals: deepening audience loyalty, and keeping Vox’s most loyal audience members engaged. Their mission is to support Vox’s membership program by helping to convert casual readers into paying contributors and then help to keep those members engaging with Vox regularly, to ensure that Vox becomes a part of their daily routine. 

They will sit on the audience team in the newsroom, and work closely with a wide range of people across the editorial team, consumer revenue team, and product. 

This role reports to the Executive Director of Audience & Membership. 

WHO WE ARE

Vox candidly shepherds audiences through politics and policy, business and pop culture, food, science, and everything else that matters.

Vox is part of Vox Media, the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible.

As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices: to cultivate diversity, equity, and inclusion throughout our organization and media. This applies to our candidates, our teams, our storytelling, our creative work, and our platforms, products, and partnerships.

WHAT YOU’LL DO

• Managing contributor/member newsletter engagement and retention strategy, including:
• Write and produce behind-the-scenes emails to members about Vox coverage on key moments, themes, or franchises
• Write and produce monthly members-only behind the scenes newsletter to offer contributors a chance to get to know Vox journalists and understand how our journalism gets made
• Work with consumer revenue team on email engagement strategies to convert Vox audience members and one-time contributors into monthly recurring contributors
• Managing Vox newsletter segments and lists and developing retention strategies for newsletter subscribers
• Developing email engagement and retention best practices
• Develop and execute exclusive perks for Vox members, including but not limited to behind-the-scenes content, Q&As with Vox journalists, comment discussions, virtual events, and more
• Manage comments and other forms of community engagement on Vox.com and Vox’s social platforms, including Youtube and Instagram 
• Work with Vox Media’s head of community product to test new community features and experiments, evaluating success and deciding which features to incorporate into Vox’s long term audience strategies

WHO YOU ARE

• Experience with community management such as chats, Q&As, virtual events
• Experience with email / newsletter production and strategy (familiarity with Sailthru a plus, though not required) 
• Strong writing skills; copywriting experience preferred
• Ability to think creatively and pitch and execute new community engagement ideas 
• Passion for engaging with audiences 
• Understanding of Vox’s editorial mission

If you think you have what it takes, but don't meet every single point in our job posting, please apply with a cover letter to let us know how you believe you can bring your unique skills to the Vox Media team or get in touch! We’ve hired chefs who became editors, DJs who became UX designers, and sommeliers who became writers.

WHERE YOU’LL WORK

This job is remote. We’re dedicated to the health and wellbeing of all of our employees, and when we reopen, will require everyone who works from one of our offices to be fully-vaccinated against COVID-19. Employees with approved religious or medical exemptions may be subject to additional safety requirements, such as submitting to regular COVID-19 testing and/or wearing a face covering in our offices.

WHY VOX MEDIA?

WHAT WE OFFER

This is a permanent, full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefitshere.

This role is a part of the Vox Media Union, represented by the Writers Guild of America, East

OUR DEI+ COMMITMENT

Vox Media is committed to building an inclusive environment where everyone can show up as their authentic selves and create their best work. We recognize that great stories, platforms, products and services come from people with all manner of backgrounds and experiences. We recognize that our commitments require ongoing work and sustained attention, as well as adaptation to new insights and best practices. We keep ourdiversity data publicfor the sake of accountability, transparency and communication. Learn more about our valueshere, and our approach to corporate citizenshiphere. 

Vox Media is an Equal Opportunity Employer and qualified applicants will receive consideration without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Vox Media will also consider all qualified applicants with criminal histories in accordance with applicable Fair Chance laws. We are also committed to providing reasonable accommodations as part of the application process to candidates with disabilities. If you require a reasonable accommodation as part of the application process, please contact our People & Culture team (recruitment@voxmedia.com).

WHAT COMES NEXT

Our recruiting team will go through applications in a timely manner. Please note that our recruiting team will only contact you from @voxmedia.comemail addresses, never via text message. Read more about how our recruiting team operates, and how to protect yourself from recruitment fraud,here.

The Opportunity

As our Customer Success Manager at UserTesting, you are responsible for creating and maintaining successful partnerships with some of our largest customers and ensuring they realise maximum value from our platform and services. CSMs at UserTesting are trusted business partners that help solve customers' business challenges through success planning and engagement, aligning and demonstrating the value of UT solution against our customers' initiatives to deliver positive business outcomes. This is accomplished through high-touch engagements, regular executive-level business reviews, and scaled communication programs. In this role, a Customer Success Manager also serve as the voice of the customer within the organisation by sharing insights with cross-functional teams to inform the business of customer needs.

• Serve as a trusted advisor to our largest customers by providing product enablement, recommendations, and best practices on how UserTesting can address customer business goals, needs, and pain points.
• Focus on increasing usage of UserTesting solutions by providing prescriptive guidance and recommending use cases. 
• Manage the end-to-end customer experience from platform adoption to engagement to retention and serve as the voice of the customer within the organization.
• Partner closely with sales to manage account strategy and relationships and with renewal managers to ensure retention and uncover growth. 
• Implement tailored strategies to ensure our product is deployed, adopted, and utilized in a way that meets your customer’s objectives and is effective within their organization.
• Develop, lead, and deliver effective presentations and Business Reviews.
• Effectively share industry trends, marketing resources, and relevant case studies within your account portfolio.
• Identify customer’s business goals and initiatives, and uncover unmet needs and challenges.
• In partnership with your customers, develop and define success criteria and planning to ensure the UserTesting solution aligns to and delivers against customer goals & initiatives

What we are looking for

• Deep experience in Customer Success or Account Management role in the customer experience space
• Experience with SaaS (UX Research, Analytics, Data Visualization preferred) in a customer-facing role across B2B accounts.
• A firm understanding of User Experience (UX) and Customer Experience (CX) principles.
• A track record of successfully managing projects and programs, setting priorities, and staying organised while managing a diverse book of business.
• Proven experience leading cross-functional initiatives with customers that drove success, including significantly increasing adoption, producing referenceable customers, turning senior stakeholders into champions, and driving account growth.
• Ability to work cross-functionally in a high-growth environment with attention to detail and a positive attitude.

Don’t meet every single requirement but excited about the role? We encourage you to apply! Research show us that certain demographics are less likely to apply unless they meet 100% of the requirements, but you may be just the right candidate for this or other roles. We know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

Perks and Benefits 

• Private Medical, Dental and Vision
• Health Savings Account
• Pre-Tax Benefit Accounts (FSA)
• Commuter Benefits - transit and parking 
• Flexible Time off 
• Basic Life insurance, Short-Term Disability and Long-Term Disability insurance
• 401(k) Retirement Plan 
• Professional Development Stipend
• Remote Equipment Expense Reimbursement
• Mental Wellness Employee Assistance Program
• Monthly wellness and telecommunications reimbursements
• Paid quarterly volunteering days and Charity donation matching
• Perks at Work discount scheme
• Pet Insurance reimbursement 
• Employee Referral Program
• Employee-led groups to help foster a more inclusive employee experience and build a culture of belonging at UserTesting. Read morehere!