What challenge awaits you?

As the QA Engineer in the Engineering team, you will take care of the quality of our product. Our engineering teams are collocated around some business features and sub-domains of our complex product. Therefore we want to empower the team with a dedicated QA Engineer who will entirely focus on this area and help us adopt the principle of continuous testing.

You will be responsible for managing test scenarios and test suites, executing them, and finding ways to automate them. You will influence the QA strategy for the team by defining best practices and quality gates. 

We are building teams with a product mindset, so every member needs to care about quality. We need someone who will help us accelerate this and have QA in mind and heart. You will show our software engineers the importance and beauty of quality assurance and test automation, and they will help you deal with complex technical challenges. 

(Your salary start from 2000€ per month with stock options and other benefits included. Working in one of our Central Europe offices or from home on a full-time basis.)

Your job will be to:

1. Working within the team to deliver projects
2. Improve QA strategy in the team
3. Maintain test scenarios and test suites
4. Cooperate with the Central QA team

Working within the team to deliver projects

• Cooperate with the team during the whole project life-cycle and be responsible for assuring the quality of the delivered solution.
• Perform manual E2E testing (UI, API) of delivered features.
• Automate test scenarios (UI, API) and build test suites for future regression testing.

Improve QA strategy in the team

• Help the team to adopt the idea of continuous testing.
• Ensure we track, classify, and manage defects found during development or production.
• Bring new ideas and principles (like performance API testing, contract testing, …), evaluate their benefits and adapt them to QA strategy.
• Ensure all team members understand what testing layers we have and how they can use them during development to assure quality.

Maintain test scenarios and test suites

• Make sure we do have reasonable test suites for critical features.
• Regular monitoring and debugging of existing automated tests (UI, API).
• Evaluation of test results, reporting possible issues and proactively improving the stability and reliability of our tests. 

Cooperate with the Central QA team

• Share best practices and ideas with the Central QA team (both directions)
• Make sure the engineering team is following the overall QA strategy.
• Be an active member of our QA community. 

Your success story will be:

• In 30 days, you will participate in projects as a QA engineer and ensure the quality of delivered solutions with help from the Central QA team.
• In 90 days, you will manage test scenarios and test cases of main features, and you will be able to automate some of them.
• In 180 days, you will be able to come up with ideas on how to improve QA strategy in a team. 

You have the following experience and qualities:

1. Professional— professional experience in Quality Assurance, including test automation
2. Personal— independence, pro-activity and can-do attitude; and fluency in English

Professional experience

• You have experience with Quality Assurance in software engineering, ideally from a cross-functional team (mix of software engineers and QA engineers).
• You can automate tests (UI or API) and ideally have some knowledge of JavaScript, Python or Go.
• Ideally, you should be familiar with API testing (manual and automated), API performance testing, and mocking servers. 
• Familiar with Continuous Testing, Lean, Agile, DevOps, CI/CD principles and tools like Jira and GitLab.
• Knowledge and experience with tools like Selenium, Cypress, PostMan, K6, and LambdaTest, MockServer are also welcomed.

Personal qualities

• Pro-activity during problem-solving and learning new things and principles.
• Can-do attitude - confident and willing to deal with problems or new tasks.
• Independence and self-organization to navigate you through ambiguous situations.
• Fluency in English and exceptional communication skills for leading your team.

#LI-DU1

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Team:

The Signals Intelligence (SIGINT) team collects signals and data on a massive scale translating them into actionable intelligence that helps drive SecurityScorecard’s flagship security ratings and Attack Surface Intelligence products. This team develops scalable distributed systems to collect data at scale from the Internet, dark web, clear web, telegram/discord and other content. This team partners with the Threat Research & Insights team and other parts of the organization to understand the requirements that define what goes into new signals. Come be part of an exciting team that is building the next generation of threat intelligence.

About the Role:

This contractor role focuses on the design and development of systems dedicated to distributed data collection and Internet scanning. Responsibilities include overseeing the management of collected data feeds, which are integrated into SecurityScorecard's processing pipeline and scoring mechanisms to enhance the Ratings Platform. A central responsibility of this role is enhancing and expanding the capabilities of web crawling and data collection systems. This includes scaling these systems to handle higher frequencies of web scans and integrating extensive datasets from millions of companies into the Ratings Platform. Moreover, the position is focused on pioneering and refining techniques for efficiently operationalizing the gathering of comprehensive web-based and Internet-wide data and threat intelligence.  This is a remote role located in Canada, LATAM or US only.

Please note that this is a 9-12 month contract position.  

Required Qualifications:

• 2+ years experience with low-level languages (e.g. Go, C, C++)
• 3+ years of experience with Scripting languages (e.g. Python, Ruby)
• Experience with SQL (e.g. Postgres)
• Knowledge of Selenium, Scrapy or other web crawling mechanisms 
• Experience with Confluent Kafka, Apache Kafka
• Experience withmessage queues (e.g. RabbitMQ, SQS)
• 3+ years of experience with building distributed systems
• Experience building Restful API's from scratch.
• Working knowledge in one or more of the following: Networking protocols, Network based scanning (nmap, zmap, nessus, masscan, etc), web crawling

Preferred Qualifications:

• Experience with software design principles, and test-driven development
• Strong experience with Apache Kafka
• Comfortable working as part of a distributed team
• Excellent communication and teamwork skills
• Experience with Internet scanning (NMAP, masscan, ZMAP, etc)
• Experience building web-crawlers and or data crawlers at-scale
• Ability to do independent research
• Ability to make data driven decisions

Benefits:

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position. 

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Principal, Business Development - Remote Embedded, reporting to the GM, Partnerships Business.

Remote has build industry leading Partner API technology that enable partners to embed Remote’s capabilities into their platform. With Remote Embedded, selected technology partners can integrate the capability to hire and pay talent anywhere, Powered by Remote. Remote Embedded provides them new revenue streams, a competitive advantage, and increased customer loyalty.

Building on the success of the initial implementations, we are now expanding the team. As Principal, Business Development - Remote Embedded, you will be responsible for sourcing and closing the largest and most strategic deals for Remote Embedded.

What you bring

• 10-12 years of experience in business development / sales / strategic partnerships in the HR, fintech or B2B software/technology industry, of which 2+ years in engaging with C-level stakeholders
• Proven trackrecord of developing and closing multi-year deals in a partner driven GTM strategy
• Seasoned in communicating and negotiating with C-level counterparts; ability to orchestrate C-level engagement internally & externally
• Ability to build and nurture relationships with multiple stakeholders across levels and functions in prospect organizations
• Operating independently with minimal day-to-day guidance in a high growth environment
• Exceptional commercial acumen and follow through with clients and prospects
• Superior verbal, written and presentation skills are necessary, as well as the ability to work effectively across internal and external organizations
• Passion for remote work and a global outlook strongly preferred

Key Responsibilities

• Recruit technology partners to implement and resell Remote to their customer base via the Remote Embedded solution
• Generate awareness and demand at C-level stakeholders in target prospects, engaging the right stakeholders at the right time with the right message
• Develop and execute targeted business development tactics for prioritized ‘must-win’ accounts; build and maintain relationships at targeted accounts, at all levels of seniority
• Build compelling business case and implementation roadmap, pro-actively address potential objections, build prospect confidence in Remote
• Own deal execution, leading all aspects including deal qualification, strategic and product assessment, transaction structuring and negotiation
• Negotiate deal terms that ensure sustainable economics and aligned incentives
• Collaborate with Marketing teams to develop and refine customer facing collaterals and targeted marketing outreach
• Orchestrate involvement of Remote execs and internal stakeholders as appropriate (across Product, Engineering, Operations, CX, Finance, Legal, Compliance, and more)
• Collect and communicate actionable partner and customer feedback to Remote’s Product, Engineering, and other teams

Practicals

• You'll report to: General Manager of Partnership Business
• Location: EMEA
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is between $53,145 USD to $119,520 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interviews with team members 
4. Pitch demo
5. Prior employment verification check

#LI-DNP

There is only one Data Cloud. Snowflake’s founders started from scratch and designed a data platform built for the cloud that is effective, affordable, and accessible to all data users. But it didn’t stop there. We envision a world with unlimited insights to tackle today's challenges and opportunities and reveal tomorrow's possibilities.

We are seeking a Senior Partner Sales Engineer to join our team and oversee our key Connectors & integrations for Data Cloud Strategic GTM and pursuits.

You will be a trusted advisor to the partner community within Snowflake regarding data acquisition strategies.

Collaborate with alliances to identify and prioritize target vertical and horizontal market segments and Product Management, Product Marketing, and field CTO to develop partner focused sales plays and their supporting materials.

THESE INCLUDE ASSETS SUCH AS:

- Partner Focussed enablement materials (e.g. HOL, Quick Start)

- Business level pitch decks

- Reference architectures

- Architectural best practices

Data is inherently evolving real-time integration scenarios, implement data streaming solutions that enable continuous ingestion and integrations of data from source to target systems in near real-time with Snowflake and making it as Catalog of Data Assets accessible and usable as scale for customers should be forefront of this role

Furthermore, it involves developing partnerships with our network of technology and solution partners to collaborate on joint technology and business integration roadmaps.

• You will establish yourself as a thought leader in the partner community and assist customers in comprehending the emerging advantages of Snowflakes' new data acquisition technologies.
• In particular, challenge existing mechanisms for data acquisition and how Data Ecosystem pursuits of their underlying data systems with various data sources, databases, and datalakes should be integrated. 
• Challenge the status quo and introduce Snowflakes' new platform capabilities to our customers. 
• Working with the sales teams directly. Develop, customize, and deliver C-level content and messaging, which builds Snowflakes' credibility in this space.

AN EXAMPLE OF THESE SNOWFLAKE INTEGRATIONS COULD BE:

• Integration between SaaS platforms like Salesforce, Workday, and ServiceNow
• Catalog/Metadata integrations (leveraging the Rest API we provide for access to us, and creating an API shim for/with partners).
• Database Connectors (Postgres. MySQL, Google Analytics, etc.). 
• Interfaces that stream data (Kafka, Flink, etc.)
• "Polyglot" connector

Participate in a cross-functional and collaborative role that involves product design, development, documentation, quality assurance, marketing, sales, and support, as well as our partners.

Collaborate with the Snowflake leadership team, as well as the Product Management and Engineering organizations, to ensure that the vision and product strategy are understood and agreed upon.

Collaboration with the customer/partner and PM on initial GTM and updates, as well as further management of enhancements, aligning the roadmap. 

OUR IDEAL PARTNER SE FOR THIS ROLE SHOULD HAVE:

• Deep understanding in the areas of streaming data pipelines, data integration, data warehouses, and data lakes concepts.
• Proven expertise in understanding the voice of the customer and partnering across engineering, marketing, and sales to deliver compelling products that meet their needs.
• A proven history of shipping cloud-based SaaS, data management, and data integration products. 
• The capacity to thrive in the fast-paced environment that comes with being a member of a rapidly expanding organization. That means flexibility and willingness to jump in and do whatever it takes to be successful.
• Ability to work with teams in multiple geographies.
• Comfortable presenting and working at the CxO level within Snowflake and with Snowflake’s customers and partners.
• Prior experience working with streaming data pipelines (Apache Kafka, AWS Kinesis, Google Cloud Pub/Sub, Azure Event Hub) is considered a plus. 
• Bachelor's degree in Computer Science, Engineering, or similar.

Snowflake is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, National origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make an impact?

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

About Invoca:

Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.

About the Engineering Team:

You’ll join a team where everyone, including you, is striving to constantly improve their knowledge of software development tools, practices, and processes. We are an incredibly supportive team. We swarm when problems arise and give excellent feedback to help each other grow. Working on our close-knit, multi-functional teams is a chance to share and grow your knowledge of different domains from databases to front ends to telephony and everything in between.

We are passionate about many things: continuous improvement, working at a brisk but sustainable pace, writing resilient code, maintaining production reliability, paying down technical debt, hiring fantastic teammates; and we love to share these passions with each other.

Learn more about the Invoca development team on our blog and check out our open source projects.

You Will:

Invoca offers a unique opportunity to make massive contributions to machine learning and data science as it applies to conversation intelligence, marketing, sales and user experience optimization.

You are excited about this opportunity because you get to:

• Design and develop highly performant and scalable data storage solutions
• Extend and enhance the architecture of Invoca’s data infrastructure and pipelines
• Deploy and fine-tune machine learning models within an API-driven environment, ensuring scalability, efficiency, and optimal performance.
• Expand and optimize our Extract, Transform, and Load (ETL) processes to include various structured and unstructured data sources within the Invoca Platform.
• Evaluate and implement new technologies as needed and work with technical leadership to drive adoption.
• Collaborate with data scientists, engineering teams, analysts, and other stakeholders to understand data requirements and deliver solutions on behalf of our customers
• Support diversity, equity and inclusion at Invoca

At Invoca, our Senior Data Engineers benefit from mentorship provided by experts spanning our data science, engineering, and architecture teams. Our dedicated data science team is at the forefront of leveraging a blend of cutting-edge technology, including our proprietary and patented solutions, along with tools from leading vendors, to develop an exceptionally scalable data modeling platform.

Our overarching objective is to seamlessly deliver models through our robust API platform, catering to both internal stakeholders and external clients. Your pivotal role will focus on optimizing model accessibility and usability, thereby expediting model integration within our feature engineering teams. Ultimately, this streamlined process ensures swift model adoption, translating to enhanced value for our customers.

You Have:

We are excited about you because you have:

• 3+ years of professional experience in Data Engineering or a related area of data science or software engineering
• Advanced proficiency in Python, including expertise in data processing libraries (e.g.,  spaCy, Pandas), data visualization libraries (e.g., Matplotlib, Plotly), and familiarity with machine learning frameworks
• Advanced proficiency using python API frameworks (e.g., FastAPI, Ray/AnyScale, AWS Sagemaker) to build, host. and optimize machine learning model inference APIs.
• Intermediate proficiency working with the Databricks platform (e.g. Unity Catalog, Job/Compute, Deltalake) (or similar platform) for data engineering and analytics tasks
• Intermediate proficiency working with the Machine Learning and Large Language Model (LLM) tools from AWS (e.g., Sagemaker, Bedrock) or other cloud vendors such Azure, or Google Cloud Platform
• Intermediate proficiency with big data technologies and frameworks  (e.g., Spark, Hadoop)
• Intermediate proficiency with SQL and relational databases (e.g., MySQL, PostgreSQL)
• Basic proficiency in several areas apart from pure coding, such as monitoring, performance optimization, integration testing, security and more
• Basic proficiency with Kafka (or similar stream-processing software) is a plus
• Bachelor's Degree or equivalent experience preferred

Salary, Benefits & Perks:

Teammates begin receiving benefits on the first day of the month following or coinciding with one month of employment. Offerings include:

• Paid Time Off -Invoca encourages a work-life balance for our employees. We have an outstanding PTO policy starting at 20 days off for all full-time employees. We also offer 16 paid holidays, 10 days of Compassionate Leave, days of volunteer time, and more.
• Healthcare -Invoca offers a healthcare program that includes medical, dental, and vision coverage. There are multiple plan options to choose from. You can make the best choice for yourself, your partner, and your family.
• Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Stock options - All employees are invited to ownership in Invoca through stock options.
• Employee Assistance Program -Invoca offers well-being support on issues ranging from personal matters to everyday-life topics through the WorkLifeMatters program.
• Paid Family Leave -Invoca offers up to 6 weeks of 100% paid leave for baby bonding, adoption, and caring for family members.
• Paid Medical Leave - Invoca offers up to 12 weeks of 100% paid leave for childbirth and medical needs.
• Sabbatical -We thank our long-term team members with an additional week of PTO and a bonus after 7 years of service.
• Wellness Subsidy - Invoca provides a wellness subsidy applicable to a gym membership, fitness classes, and more.
• Position Base Range - $139,500 to $175,000Salary Range / plus bonus potential
• Please note, per Invoca's COVID-19 policy, depending on your vaccine verification status, you may be required to work only from home / remotely. At this time, travel and in-person meetings will require verification. This policy is regularly reviewed and subject to change at any time

Recently, we’ve noticed a rise in phishing attempts targeting individuals who are applying to our job postings. These fraudulent emails, posing as official communications from Invoca aim to deceive individuals into sharing sensitive information. These attacks have attempted to use our name and logo, and have tried to impersonate individuals from our HR team by claiming to represent Invoca. 

We will never ask you to send financial information or other sensitive information via email. 

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

#LI-Remote

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview
Over the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and it’s consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact center's become a unified experience.

The successful candidate has an opportunity to join a highly outstanding team within a fast-paced and successful organization.

You Will

We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality. QA engineer responsibilities include understanding system requirements, designing and implementing tests and in some cases debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Create System, Resiliency and Performance verification test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies

You Have

• 5+ Years of experience
• BS/MS degree in Computer Science, Engineering or a related subject
• Proven work experience in software quality assurance
• Strong knowledge of software QA methodologies, tools and processes
• Experience testing SPA and REST based API’s in microservices based software
• Experience in writing clear, concise and comprehensive test plans and test cases
• Strong programming skills in one of the languages such as: Java, Python, Go, Groovy, Proven, Javascript
• Experience is QA automation tools, frameworks and libraries
• Hands-on experience with both white box and black box testing
• Hands-on experience with automated testing tools and libraries
• Experience working in an Agile/Scrum development process
• Experience with performance, resiliency and/or security testing is a must
• Experience testing high scalable distributed systems is a must
• Experience working with Chaos Monkey, JMeter  is a plus
• Knowledge of CI/CD and experience working with Jenkins or similar tools.

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Who’ll You Be Joining: 

We’relooking for a Product Manager(Technical)to join ourtight-knit Digital teamof product managers, UX designers, copywriters, content managers,andsoftware engineers. As Product Manager(Technical)on the Digital team, you will report to the Manager of Product Management, Digital, anddeliver best-in-class web productsthat support the customer care and support experience at ecobee.Working closely withAdmin Portal,Dotcom, Customer Support, Common Platform, and internal product teams,you will beresponsible fordeliveringbusiness-criticaltools and experiencesthat effortlessly guide customers to a quickproduct supportresolution. Whetherit’s helping customers navigate the ecobee Help Centre or connecting them with an agent from our Customer Support team,our goal is to make the support experience a memorable one for all the right reasons.Thisrole willbe responsible for the customer facing ecobee support journey, an internal facing SaaSproductthat customer supportrepresentatives interact with daily, and an internaldeveloperAPIproduct that integrates all products within the ecobee portfolio. 

This role is open to being 100% remote within Canada although our home office is in Toronto, Ontario. You may be required to travel to Toronto, Canada once per quarter for team and/or company events.

How You’ll Make an Impact:  

As a Product Manager (Technical) with a customer-first mindset, you will create the best user experience for our Customer Support Team, enabling them to serve our customers via our Admin Portal tool. You will also deliver innovative customer support experiences on ecobee.com to offer customers peace of mind when purchasing a new ecobee product or seeking support for an existing product.   

You are interested in how the support experience can influence potential customers and what it communicates about ecobee. You are also passionate about bringing customer support to the next level.  Working closely with multiple stakeholders, you will develop and execute an ongoing roadmap to improve our customer support experience for both the ecobee support agents and ecobee customers. You have an unrelenting passion for customer experiences, technical know-how to work with a strong team of developers, and a strong understanding of technical support tools. 

What you will do:  

• • Create seamless and engaging end-to-end customer support experiences working with the Customer Support team and other cross-functional teams, leveraging data to make outcome-driven decisions. 
  • Develop the digital strategy and approach to various product launches that enable ecobee customer care experiences. 
  • Develop short-term and long-term product roadmaps for the Digital team centered around ecobee customer care in collaboration with Customer Support and partnering product teams. 
  • Prioritize product backlog, maintain well-defined user stories, and plan out sprints with the development team. 
  • Use agile product management methods/scrum to facilitate, daily stand-ups, backlog refinement, Kanban briefing, and retrospectives. 
  • Manage the release schedule and launch timelines across different initiatives. 
  • Establish and maintain quality, performance, and efficiency metrics for customer care products. 

What You’ll Bring to the Table:   

• Experience working with product and web development teams. 
• Experience as a Product Owner on an agile development team. 
• Experience building and delivering complex internal platform and tooling products. 
• Experience working with developers to design, implement, and maintain API integrations. 
• Understanding of web development best practices and knowledge of distributed systems.  
• You have managed teams to successfully deliver initiatives in an agile environment. 
• Understanding of website accessibility and knowledge of accessibility requirements. 
• Defined and implemented data-informed digital strategies to achieve a desired outcome. 
• The ability to distill technical concepts in a clear and succinct way to business stakeholders. 
• The ability to facilitate and guide technical and solution architecture design conversations. 
• Experience working on Smart Home or Clean Energy sector is a plus. 

Application review. It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.

Interview Process.

• A 30-minute phone call with a member in Talent Acquisition. 
• A 60-minute second-round virtual interview with the hiring manager and an Engineering Manager – expect technical, behavioural, and situational questions. 
• A 60-minute third-round virtual interview to discuss a live case study with the hiring manager, the team’s Engineering Manager, and the Sr. Director of Digital. 
• A 60-minute fourth-round virtual panel interview with technical and business leads from the wider Digital and Customer Support teams. 

Just so you know: The hired candidate will be required to complete a background check

Available Locations: Austin, TX | Lisbon, Portugal | London, UK

About the Department

Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.

About the Team

The Workers Runtime team delivers features and improvements to our Runtime which actually executes customer code at the edge. We care deeply about increasing performance, improving JS API surface area and compiled language support through WebAssembly, and optimizing to meet the next 10x increase in scale. The Runtime is a hostile environment - System resources such as memory, cpu, I/O, etc need to be managed extremely carefully and security must be foundational in everything we do.

What you'll do

We are looking for a Systems Engineer to join our team. You will work with a team of passionate, talented engineers that are building innovative products that bring security and speed to millions of internet users each day. You will play an active part in shaping product features based on what’s technically possible. You will make sure our company hits our ambitious goals from an engineering standpoint.

You bring a passion for meeting business needs while building technically innovative solutions, and excel at shifting between the two—understanding how big-picture goals inform technical details, and vice-versa. You thrive in a fast-paced iterative engineering environment.

Examples of desirable skills, knowledge and experience

• At least 3 years of recent professional experience with C++.
• Solid understanding of computer science fundamentals including data structures, algorithms, and object-oriented or functional design.
• An operational mindset - we don't just write code, we also own it in production
• Deep understanding of the web and technologies such as web browsers, HTTP, JavaScript and WebAssembly
• Experience working in low-latency real time environments such as game streaming, game engine architecture, high frequency trading, payment systems.
• Experience debugging, optimizing and identifying failure modes in a large-scale Linux-based distributed system.

Bonus Points

• Experience building high performance distributed systems in Rust.
• Experience working with cloud platforms, especially server-less platforms.
• Experience with the internals of JS engines such as V8, SpiderMonkey, or JavaScriptCore
• Experience with standalone WebAssembly runtimes such as Wasmtime, Wasmer, Lucet, etc
• Deep Linux/UNIX systems, kernel, or networking knowledge
• Contributions to large open source projects

Location Available: Austin, Texas

About the team

We love the Internet and media is a huge part of it. We’re working hard on building tools that change the possibilities of what Creators can do with video and images on the web. We make advanced video technologies such as adaptive bitrate, multi-codec, low latency across devices available to every developer. We enable Creators to unleash creativity on the web.

Media Platform is part of Cloudflare's Emerging Technology and Incubation organization. This is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.

We are a hybrid team with offices in Austin and San Francisco, and many members working remotely.

What you'll do

• Help build and manage a complex software system that ingests, processes and delivers petabytes of video.
• Push forward the capabilities of real-time and low latency video communication.
• Maintain a focus on customer experience and product quality while scaling a young product.
• Collaborate with engineers across the whole stack and teams across Cloudflare, and contribute at many layers of the architecture.
• Own your work from early discussions to the day it ships.
• Work closely with product leaders and get to know customers big and small.

About you

• You have at least two years of professional experience.
• We primarily work in Golang and TypeScript. We recommend you have worked in one of these languages before, preferably professionally
• You are naturally curious and willing to take a step to learn something you don’t have experience in.
• You enjoy getting things done and have a bias for action: you're a builder and a creator.
• You are comfortable with large scale distributed systems, and may have experience working in low-latency or real-time environments.
• You lead. We are a growing team and you will have a huge role shaping the product from the ground up.
• You have solid engineering fundamentals (formal computer science education a plus).
• You may have experience with media on the internet (for example with Media Source Extensions API on browsers, FFmpeg, live streaming tools).
• You would like to join a team that is honest and open with each other and holds each other to the highest standard. We celebrate each other's achievements and support each other when we make mistakes.

Do you love frontend development and are you good at it? Would you like to build a large-scale & fast evolving app using Angular & TypeScript? Would you like to talk about why we might be the best team for you to join right now?? Curious? Read on!
(Your salary starts from 3300€ per monthwith stock options and other benefits included. Working in one of ourCentral Europe offices or from homeon afull-time basis.)

What tech stack do we have for you?

• Typescript and Javascript
• Angular
• SCSS/CSS
• NodeJS
• RxJS
• Karma/Jasmine/Cypress
• GIT

Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. IAS’s software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information, visit integralads.com.

We are looking for a Product Manager to create, develop, and bring a new data measurement marketplace to the AdTech ecosystem. This exciting role will be focused on providing our customers with a way of aggregating data points from a variety of partners into a holistic, scalable solution. 

The ideal candidate has the track record of inspiring and energizing teams to create future visions of the product, articulating customer problems and market opportunities, analyzing industry trends, making priority decisions and clarifying trade-offs, and working with your colleagues across roles to break that down into an adaptable plan that delivers value to our customers. Innovation and challenging the status quo are in our team’s DNA. We are looking for someone who can bring fresh perspectives to drive product innovation. 

What you’ll get to do:

• Develop products and features that help marketers leverage our rich impression level data into actionable insights with delightful design.
• Build a 1st & 3rd party partner data/measurement ecosystem for commercial offerings, & evaluate the best path to create value, integrate (data in) or syndicate data (data out).
• Define and lead execution of API & Data Product strategy through close collaboration with Engineering, Data Science, Business Development, and Sales
• Create new revenue streams by launching and shipping new data products to market
• Lean into previous cross Channel Attribution experience, including ROI measurement in order to measure lift using attribution windows and synthetic test & control groups
• Driving continued functionality and improvement of IAS Signal, our unified reporting platform

• Guide day-to-day development within an agile / scrum environment
• Perform analyses, seek user feedback, collect/generate ideas and prioritize for development
• Collaborate with internal stakeholders - engineering, business development, data science, and product peers to refine opportunities and roadmap
• Define detailed requirements and groom the corresponding backlog to deliver features used by large advertisers and advertising platforms across the globe
• Define, manage, and track key product delivery KPIs
• Partner with UX Designers and Researchers 

You should apply if you have most of this experience: 

Bachelor’s degree in Engineering or other related field

• Prior experience working within a data analytics environment, visualization experience is a plus
• 5+ years of hands-on product management experience and collaborating directly with development teams
• Familiar with LLM and ML models and concepts
• Proven experience shipping high-quality products with measurable impact
• Experience within an Agile product development environment with an emphasis on continuous improvement

Intellectual curiosity, passion for learning new technology, able to identify market trends

• A track record of building, maintaining, and managing strong relationships within an international business and across many different stakeholder groups
• Strong written and verbal communication skills and the ability to communicate technical concepts to technical and non-technical audiences
• Working knowledge of SQL, Snowflake, and/or data-bricks is a plus

About Integral Ad Science

Equal Opportunity Employer:

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at compliance@integralads.com.

To learn more about us, please visithttp://integralads.com/ 

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to recruitingagencies@integralads.com. We will get back to you if there's interest in a partnership.

#LI-Remote

The Basics

As a Senior Software Engineer at Tanium, you will build and maintain best-of-breed products as part of a nimble development team. Tanium focuses on a customer engagement model and feedback process to ensure our products are designed the right way from the beginning. When new products ideas are identified, our software engineers design, develop, test, and deploy the products from the ground up, while iterating with product management and customers for feedback and input.

What you'll do

• Build and maintain Tanium's products alongside an agile development team
• Design, develop and test new product ideas from the ground up while working with product management for feedback and input
• Work on small teams that tackle big challenges in common components like a common data service tasked with unifying and consolidating endpoint data across the entire ecosystem, handling time series data that drive dashboarding and reporting, and exposing data externally through GraphQL enabling partners (like Salesforce) to easily integrate
• Delivering higher level services enabled by our core services that directly enable our products and focus on everything from security to operations to auditing

Education

• Bachelor's degree or equivalent experience
• CS Degree preferred

Experience

• 5+ years industry experience
• Experience designing and building high-impact, high-performance, scalable, observable, and maintainable backend services and APIs 
• Knowledge of at least one of Golang (preferred), Node.js, Python, Ruby, Rust, or Java
• Experience with HTTP API design and development
• Experience with modern software engineering development and automation tools like git and Jenkins

Other

• Demonstrates sound judgment for balancing between rapid development, long-term code maintainability and supportability
• Believes in the power of and the need for writing automated tests as part of development
• Experienced debugger who can put out fires under pressure when things go wrong in production environments
• Has knowledge of a variety of modern software frameworks (server side & browser side) and the versatility to learn new tools

About Tanium 

Tanium, the industry’s only provider of converged endpoint management (XEM), leads the paradigm shift in legacy approaches to managing complex security and technology environments. Only Tanium protects every team, endpoint, and workflow from cyber threats by integrating IT, Operations, Security, and Risk into a single platform that delivers comprehensive visibility across devices, a unified set of controls, and a common taxonomy for a single shared purpose: to protect critical information and infrastructure at scale. Tanium has been named to the Forbes Cloud 100 list for six consecutive years and ranks on Fortune’s list of the Best Large Workplaces in Technology. In fact, more than half of the Fortune 100 and the U.S. armed forces trust Tanium to protect people; defend data; secure systems; and see and control every endpoint, team, and workflow everywhere. That’s the power of certainty. Visit www.tanium.com and follow us on LinkedIn and Twitter.

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get

The annual base salary range for this full-time position is C$95,000 to C$280,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training and experience.

For more information on how Tanium processes your personal data, please see our Privacy Policy.