LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You’ll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you’re someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

Please note, while this is a contract-based role, there is opportunity for full-time conversion if (1) performance is exemplary, and (2) it’s within Marketing’s 2025 budget.

As part of LivePerson’s Revenue Marketing organization, you will be responsible for supporting active & planned efforts across the Field Marketing teams throughout 2024, including select Customer Marketing programs. You will report directly to the Global Field Marketing Ops Manager, with dotted lines to Marketers in EMEA and APAC, having a unique opportunity to be part of a nimble, high-impact team, helping to drive the adoption of AI-powered brand-to-consumer conversations with Fortune 500 companies. 

You will: 

• Support all members of the Revenue Marketing organization.
• Travel to 5+ domestic locations as on-site support for tradeshows, dinners, and marquee customer events (all travel costs funded by LivePerson).
• Manage tradeshow appearances in partnership with the Global Field Marketing Ops Manager — from planning, to booth design, to on-site support.
• Contribute to the workstream for ongoing Marketing > Sales Field communications — from the monthly “Marketing Skim,” to recruitment reminders, to launching new activities.
• Help plan, recruit, and technically host virtual Peer Exchanges and Roundtables in partnership with the Customer Marketing leader.
• Help manage all-things-budget — from PO requests to submitting invoices.
• Help manage Revenue Marketing activities within the greater Marketing organization’s project management system.
• Learn a ton in just 12 short months.

You have:

• 3+ years of related experience, preferably within a B2B environment.
• Bachelor degree in business, marketing, or another related field.
• Proficiency with Salesforce.
• Excellent verbal, written, and interpersonal skills.
• Experience working with sellers — from SDRs to client partners.
• Experience managing a budget and onboarding new vendors.
• Top notch organization & problem-solving skills
• No ego whatsoever with a “team first” mentality.

Benefits:The salary range for this role is $90,000 - $110,000. Final compensation will be determined by a variety of factors, including your location, and your experience, education, and/or certifications. During the phone screening, the recruiter will provide the location-specific salary range for this role. The compensation package also includes the following benefits, which may be updated from time to time:

• Health: medical, mental, dental, and vision
• Time away: vacation, dependent care, holidays, wellness days, and more
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement
• Additional: WFH support, 24/7 access to professional counselors, voluntary ins. coverage, exclusive perks and discounts

Why you’ll love working here:

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work.These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces. 

Belonging at LivePerson

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

#LI-Remote

About The Role

Our Customer Success Team serves as the primary point of contact for valued customers enrolled in Beyond Finance’s financial hardship programs. Our Retention Specialists play a critical role in ensuring the continued loyalty of our Beyond customer base. As a Retention Specialist, your primary responsibility will be to educate and assist clients who are facing financial hardship and exploring options to become debt-free. You will play a crucial role in retaining clients within our financial hardship debt program. In this position, you will interact with clients primarily through inbound phone calls and be responsible for deescalating upset clients, empathizing with their financial difficulties, and helping them navigate the program. Their primary focus is on our at-risk customers who are struggling with the use and/or value of their enrolled program, requiring creative problem solving to help them better realize and understand the value of their decision.

Key Responsibilities:

• Educate Clients: Provide comprehensive information about our financial hardship debt program to clients, ensuring they have a clear understanding of the benefits, process, and available options.
• Empathize and Deescalate:Display empathy and active listening skills to understand and deescalate upset clients, addressing their concerns and alleviating their stress regarding their financial situation.
• Navigate CRM System:Effectively use our Customer Relationship Management (CRM) system to quickly access and comprehend client information, including their current financial status and program progress.Maintain accurate and detailed records of all client interactions and program progress in the CRM system.
• Analyze Financial Situation: Assess the client's current financial situation and determine the most appropriate options to help them achieve their goal of becoming debt-free.
• Retain Clients: Collaborate with clients to develop customized solutions that align with their financial goals, and encourage them to remain in our program.
• Achieve Retention Goals: Meet or exceed retention targets and earn commissions based on your ability to enable clients to achieve their financial objectives.
• Above all else, provide a best-in-class customer service experience over the phone and through various communication tools responding to client requests and anticipating unstated needs

What We Look For

• Bilingual Spanish Required
• Required - Experience in Retention, Sales, or Collections
• High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
• Ability to work in a fast-paced environment and handle high call volumes
• Resilient and able to remain calm under pressure
• Demonstrated ability to negotiate and deescalate client issues effectively  
• Tech saavy and proficiency with a Client Relationship Management system (CRM)
• Strong customer focus and adaptability to different personality types
• Strong verbal and written communication skills along with active listening
• Supports team/department collaboration & inclusion
• Troubleshooting  and problem solving skills 
• Ability to multi-task, set priorities and manage time effectively
• Willingness to adapt to a changing environment and learn about new financial solutions.

Signifyd is looking for a highly organized, disciplined, and collaborative Deal Desk & Proposal Manager. In this role, you will support the growth and success of Signifyd’s Sales and Go-to-Market (GTM) organization by owning our deal desk and proposal processes. We are looking for someone that is excited to learn about our business model and how our product impacts a variety of different customer verticals to ensure alignment between Signifyd and our customers.  Our ideal candidate is a curious and analytical thinker with a high bias for action.  You will be optimizing, building and managing the functions that are part of Signifyd’s most strategic sales opportunities.

Responsibilities:

• Own and optimize all deal desk and proposal processes at Signifyd.  This includes reviewing, synthesizing, and providing additional insight based on deal desk submissions from the sales team to ensure the Deal Desk committee can make informed decisions during weekly meetings.
• Provide deal structuring guidance (including on pricing, product bundling, contract terms, etc.) and commercial alternatives to GTM teams to help secure mutually beneficial deals for both Signifyd and its customers
• Work cross-functionally with Sales, Legal, Finance, Data Science, Implementations, and Customer Success teams to win large strategic deals in the seven figures annual revenue range
• Improve and automate system and processes to minimize sales cycle time and maximize revenue/profitability
• Develop and manage process for registrations, vendor forms, due diligence requests and other ad hoc requests
• Coordinate activities of other RFX Team members and key process stakeholders (sales, legal, pricing, etc.) to ensure adherence to process schedules and completion of work plans and tasks
• Manage RFX and vendor onboarding content review process engaging with SMEs to ensure response libraries are up to date. 
• Meet with cross-functional stakeholders to better understand the nuances within product/process updates to ensure sales and deal desk team members have up-to-date guidance as a part of the deal desk and RFX processes. 

Qualifications:

• 5+ years of experience in Deal Desk, Sales/Revenue Operations, or Proposal Management, working closely with high-performing Sales teams
• 2+ years of experience with Configure, Price, Quote (CPQ) software
• 2+ years of experience with RFX software (RFPIO, Loopio etc)
• Team-first mentality with experience working cross-functionally with Sales, Legal, Finance, Data Science, Implementations, and Customer Success teams
• Experience in eCommerce, payments, fraud, or fintech is preferred
• Proficiency in contract management software (e.g. Ironclad)
• Proficiency in Salesforce or other CRM software
• Analytical capabilities in Microsoft Excel or Google Sheets
• Strong verbal and written communication skills
• Self-starter with an ability to multi-task in an ambiguous and faced-paced environment

#LI-Remote

Benefits in our US offices:

• Discretionary Time Off Policy (Unlimited!)
• Mental wellbeing resources
• Dedicated learning budget through Learnerbly
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag 

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

Signifyd is looking for a Strategic Accounts Account Executive to create the strategy, cadence, and execution necessary to scale revenue across our largest, high-value US-based strategic prospects and customers. In this role, you’ll partner with critical stakeholders within our Revenue, Finance, Operations, Product, and Strategy organizations to establish a globally consistent approach that develops strong customer relationships.

This is a senior position, expected to routinely interact with C-level decision makers both internally, and with prospective new clients.  If you have experience in a role that combines sales, consulting, strategic thinking, and business analysis, and thrive in front of customers, please consider this role.  

We are seeking highly creative problem-solvers who can develop and clearly communicate novel business solutions to complex business needs.  To do this you enjoy putting ideas into digestible materials to move the business of ecommerce forward.  The ideal candidate will comprehend the nuances of the Signifyd platform and close the feedback loop to our product and marketing teams in order to continuously improve our own business while helping others grow theirs.  

You will collaborate with CFOs, CMOs, ecommerce leaders and fraud and risk experts. Clear communication and strong relationship building skills are required, with the ability to build on ideas in real time.  You’ll manage the deal process and lead a multidisciplinary team of Signifyers and will be responsible for driving business activities that result in successful deployments of our platform. 

What You’ll Do:

• Develop, implement, and execute the vision, framework, and strategy to consistently acquire and grow new strategic customers across top strategic accounts, most of which manage business globally
• Work directly with potential clients at the highest levels, demonstrating a consultative approach to solving their problems 
• This is a hands-on, direct selling role where you will lead a set of cross-functional, matrixed team members to orchestrate winning partnerships to exceed revenue targets.
• Create and articulate compelling value propositions around the Signifyd solution
• Provide strategic direction and critical thinking as we continue to expand globally 
• Partner closely with Business Development, Solutions Engineering, Product, Finance, Customer Success, Data Science, Legal and other groups as needed to drive internal alignment 

Qualifications:

• We are looking for 8+ years of B2B experience managing end-to-end sales cycles, preferably in the e-commerce, risk, or fraud space
• Experience creating, building, scaling, and leading a strategic sales process within a complex and diverse SaaS company
• Influential thinker, communicator, and SaaS thought leader who gains buy in from  others in sensitive situations across all channels, mediums, and cultures
• Demonstrated indirect leadership experience, enabling a cross functional group to propel a growing initiative forward
• Prior experience in a role that requires rigorous business analytics and/or strategic thought (consulting, finance, business analysis, etc.) or experience in a technical role (Solutions/Sales Engineer, Product Manager, etc.) 
• Demonstrated success owning significant outcomes for an organization

#LI-Remote

Benefits in our US offices:

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

Job Description

We are looking for an Strategic Business Development Representativeto partner with our Strategic Account Executives and lead outbound prospecting into large enterprise accounts. The Strategic BDRs are high-energy professionals driven by the desire to understand the problems we solve and connect our platform to those trying to solve those problems. You will make the first impression for Signifyd - at events, via outreach, and in your growing networks.  

In this position, you will generate a sales pipeline of new opportunities, working across the Signifyd Strategic team to develop relationships with Fortune 500 companies and brands.  You will strive to understand ecommerce and the payments layer, applying our platform to solve the unique needs and challenges of key decision-makers across segments. You will research before you execute, and you will execute with precision. 

This role reports to the Enterprise BDR Manager. When successful, BDRs can create a career path to Account Executive, Product, Marketing, or CSM roles. 

Responsibilities

• Prospect, educate, qualify, and develop target accounts to create sales-ready meetings and opportunities
• Work with the partner Account Executives to develop the territory strategy & target lists
• Conduct market research to understand customer orgs, identify target personas, and identify unique customer needs with the ultimate goal to develop expertise and build credibility when talking with prospects
• Utilize creative methods to identify unique insights about the prospect's business and target executives. Identify unique inroads into the target accounts, including but not restricted to exec connections, company advocates, and alumni
• Actively listen in discussions and appropriately responds to questions and arguments
• Align outreach with marketing efforts (events, content calendars, ABM)
• Set up meetings and follow-ups between the AE the prospects, adequately educating the AE on all the background research findings and prospect motivations
• Participate in qualification and discovery calls with the AE
• Disseminate opportunities to appropriate AE, educating each rep as necessary about the opportunity
• Work with AEs on opportunity progression 
• Work with executive sales leadership on uncovering relationships and opportunities 
• Perform discovery calls for account executives
• Attend prospect events to nurture new and existing opportunities
• Become a thought leader for the ecommerce space
• Create pitch decks, account mapping and other requested materials needed to be successful in the strategic market 

Requirements

• 3-5 years of relevant professional experience
• Experience in investment banking, management consulting, wealth management or enterprise business development is a plus
• Desire to deeply understand ecommerce and payments, and relevant players and technology
• Creative, thoughtful, problem solver
• Strong written and verbal communication skills, active listener
• Ability to work in a fast-paced environment and self-support
• Periodic travel to tradeshows and company-sponsored events

#LI-Remote

Benefits in our US offices:

• 4-day workweek
• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

Are you a customer-obsessed marketer with cross-functional superpowers? Do you believe in putting the customer’s voice at the center of everything? Do you have a knack for articulating product use-cases in a way that anyone can understand? Great — keep reading!

Signifyd is looking for a Customer Marketing Manager to help identify, nurture, and amplify the voices and experiences of our most passionate clients. 

In this role, you will design, launch and optimize strategic customer programs, while also building systems to grow and activate our customer community. You will develop long-lasting, mutually beneficial relationships with customers so they become enthusiastic participants in Signifyd’s advocacy program. You will understand each customer’s unique priorities and goals to match them with the most relevant and rewarding opportunities. You’ll be a key partner to multiple internal teams, working in lockstep with them to source key customers that can support reference calls, case studies, blog posts, speaking opportunities, and more. 

This role will liaise heavily with the product marketing team / support the integration of customer voice into product collateral. You will forge and deepen strategic relationships with customers, leveraging these partnerships to create a rich pipeline of customer content. You are able to identify and articulate product benefits and create compelling customer-centric use cases (including framing customer stories and mapping them to needs, feature and benefit language) to demonstrate the value of our solutions. You are an excellent writer and presenter, with the marketing acumen to translate your expertise into compelling content across multiple channels.  

The Customer Marketing Manager will report to the Director of Customer Marketing at Signifyd.

WHAT YOU’LL BE WORKING ON:

• Support customer marketing led hero programs – Such as Signifyd’s ‘Most Influential in Ecommerce’ awards, FLOW Summit, virtual community events, customer gifting programs, and more!
• Act as the liaison between customers and internal teams to develop marketing and sales assets, including case studies, customer videos, testimonials, quotes and other customer-centric materials. 
• Grow and maintain our customer reference program, ensuring support for new business deals 
• Identify and match customer advocates for participation in case studies, testimonials, events, awards, analyst relation activities and campaigns
• Drive brand reputation on 3rd party review sites such as G2 and the Shopify app store
• Own and execute customer announcements and communications, including the monthly customer newsletter  
• Track and communicate key performance metrics on customer advocacy initiatives and leverage performance metrics to optimize outcomes of each program.
• Ability to grasp and distill complex technical concepts of B2B products and solutions

A LITTLE BIT ABOUT YOU:

• 2+ years of marketing experience, in a B2B setting; Customer marketing experience a plus
• Experience writing customer success stories, case studies, and use case development – Strong writing skills are a requirement!
• Strong interpersonal skills and demonstrated success in developing relationships with customers, product, CS, Sales and other cross-functional teams
• Experience and comfort with using data analytics to demonstrate the effectiveness of customer marketing activities is a plus
• Self-starter with excellent organizational skills who can drive projects from start to finish
• Strong attention to detail and work ethic
• Experience with Salesforce, Marketo, Planhat, Orbiit (or similar tools) a plus.

#LI-Remote

Benefits in our US offices:

• 4-day workweek
• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

Career Description

Sales Representatives engage prospective consumers who have requested information regarding debt consolidation options. Sales Representatives help clients get started on the path towards financial freedom. Our Representatives assess a client’s financial situation and provide a tailored debt consolidation option. We are committed to providing impeccable service and helping our clients achieve their financial goals.

About The Role

• There is no cold calling at Beyond Finance. All prospective customers have requested debt consolidation solutions.
• You will assess a customer’s financial situation and guide them toward the option that best resolves their challenges.
• You’ll be expected to quickly build rapport and establish trust with prospective clients
• Ensure all sales transactions adhere to compliance standards
• Continuously support and contribute to our energetic team of business development enthusiasts
• Base Pay with uncapped monthly commission

What We’re Looking For

• Motivated individual with an entrepreneurial spirit 
• Success exceeding goals in a fast-paced, sales environment.
• Sees challenges as opportunities. Sees objections as buying questions.
• Sale experience preferred but not required
• Financial Services experience is a plus
• Strong written, verbal & oral communication skills

This role requires you to work 1 weekend day (either Sat or Sun). We do not offer a M-F Shift.

As a Sales Representative, you will consult with prospective customers about debt relief options to help pay off their consumer debt and get them started on the path toward financial freedom. You will foster trust by educating them on our program using a consultative approach. This is a full-time role (40hrs/week) that requires weekend availability.

In this role you will:

• Assess a customer’s financial situation and guide them toward the option that best resolves their challenges
• Perform sales by utilizing consultative sales scripting
• Educate clients on a variety of financial solutions available to manage their debt
• Manage personal lead pipeline to maximize efficiency and productivity
• Diligently update all lead file notes, phases, and statuses in the CRM
• Ensure all sales transactions adhere to compliance standards

What We’re Looking For

• Bilingual - Spanish (Required)
• You are self-motivated and highly driven
• Success in exceeding goals in a fast-paced, sales environment
• Sees challenges as opportunities. Sees objections as buying questions
• Sales experience preferred but not required
• Financial Services experience is a plus
• Strong written, verbal & oral communication skills

What You Can Expect 

• Extensive hands-on sales training that sets you up for success
• A typical day consists of making and answering inbound and outbound calls in a high-volume setting
• There is no cold calling at Beyond Finance. All prospective customers have requested debt consolidation solutions.
• Base Pay with uncapped monthly commission.

A bit about Health & Happiness Group

At Health & Happiness, our vision is focused on premium nutrition and lifetime wellness; to inspire and achieve this vision we bring together seven international brands as we strive to make people around the world healthier and happier. We have established market positions in more than 15 countries in Asia-Pacific, Europe, North America and Oceania with more than 3,400 employees working across the globe. We are excited about our future as we expand these premium, proven and aspirational brands to new markets, greeting consumers in all life stages.

What this means for you

The variety of work creates unlimited opportunities to excel across a breadth of disciplines; you will be presented with a wealth of new pathways and opportunities to explore throughout your career. Working with us will be more than just a job; we guarantee a life-changing experience as you step into an environment that moves quickly and presents new challenges daily.

Our success as an organization is directly attributed to the health and happiness of our team. As a new team member, you will be empowered to positively contribute to our high-impact culture and be supported in bringing your whole self to work.

Job Purpose

Due to the increasing difficulty and challenges of MOA(Imported pet food license approved by Ministry of Agriculture ) registration projects, as well as the increasing demand for MOA license by Chinese businesses. In order to better proceed pet food MOA registration matters, and better support of PNC business in China. So that set up pet food regulatory positions in North America.

Key Responsibilities：

• MOA registration program U.S. official documentation section

• Label and advertising compliance review

• Pet food compliance assessment

Job Requirements：

• Bachelor degree or above; Food, pet and other related majors.

• At least one year working experience in pet food

• Familiar with the process of pet food export to China, experience in official certification documents works.

• Familiar with U.S. pet food regulations, pet food label review works.

• Good communication skills, strong project management ability and team work ability;

• Bilingual working ability in Chinese and English;

• Good at learning and thinking, like challenge, able to work in complex situations.