What you’ll do 

• Content management: maintain an organized RFP content bank and proof point library, ensuring marketing materials are consistently updated and aligned with current information 
• Sales enablement: develop and maintain commercial materials, including custom sales collateral for strategic deals 
• Coordinate information sharing: Support keeping commercial teams fully informed about ongoing initiatives and campaigns by managing information hubs and distributing regular updates
• Capability building: develop ongoing sales training and socialization of key platform and solution concepts
• Influence strategy: provide feedback to product and strategy teams on market intelligence and commercial needs from the field to inform roadmap and prioritization 

What we’re looking for 

• 2+ years of sales, business development, partnership management, agency strategy, and/or in-house marketing experience required 
• Content creation experience (presentations, case studies, one pagers, etc.) required 
• Content management and collaboration tools experience (Responsive, Confluence) helpful 
• Understanding of B2B2C or B2B business models and marketing and sales funnels, ideally within tech or healthcare industries 

About the team + role

The Crypto Compliance team is passionate about delivering an excellent end-customer experience, while promoting compliance. As the Robinhood Europe Crypto AML/Risk Officer, you will be responsible for creating and maintaining Robinhood’s day-to-day AML/CTF and risk operations in Lithuania. You will be supported by a team of general compliance and financial crimes associates. Responsibilities will include developing risk-based policies and procedures to support compliance with relevant laws. You will be responsible for filing relevant suspicious transaction reports with the appropriate regulators and developing risk assessments. You will also be responsible for developing a risk control framework and acting as the firm’s Chief Risk Officer. You will support regulatory examinations and be the firm’s subject matter expert on AML/CTF and risk management.

What you’ll do

• Build up the AML, Risk & Compliance team for the future
• Develop a risk controls framework
• Serve as the Money Laundering Reporting Officer (MLRO)
• Serve on and develop appropriate governance committees
• Lead all aspects of compliance within the organization, provide guidance to business partners, and support compliance with laws, regulatory requirements, and internal policies and procedures
• Responsibility for designing and administering anti-money laundering, as well as CFT, policies and procedure
• Responsible for the financial crimes operational processes, such as decision making on financial crime alerts resulting from customer and transaction monitoring processes
• Monitor business and regulatory developments to identify enhancements to the compliance program
• Nurture and develop a culture of high ethical standards and integrity
• Promote Robinhood’s core values, risk culture and risk appetite
• Responsible for staff education, training and awareness regarding applicable topics
• Interact with regulators and relevant authorities on compliance issues
• Continuously enhancing quality assurance and oversight of compliance controls to ensure program efficiency and effectiveness and increase quality and scalability
• Partner with parent company and affiliated risk and compliance associates to ensure consistency, alignment and communication of shared risks
• File all relevant regulatory reports

What you bring

• Based out of Lithuania
• Bachelor's degree or equivalent practical experience
• 8+ years of risk and compliance experience specializing in financial crimes compliance, with several years focused on financial services in Lithuania
• Thorough knowledge of relevant financial services risk and compliance topics like: consumer protection, complaint handling, business continuity, AML/CTF, market abuse, fraud, KYC/CDD, GDPR, third-party oversight, governance and risk & control frameworks
• Exceptional attention to detail and strong problem-solving skills
• Excellent written and oral communication skills
• Collaborative attitude
• Open minded, curious, knowledgeable, proactive and not afraid of asking for help and offering to help
• Self-starter with ability to work independently and coordinate across multiple functional groups
• Resourceful and adaptive in fast-paced, entrepreneurial environments
• Experience working in an international, decentralized environment
• Strategic problem solver with the ability to develop governance structures in a fast growing financial organization
• Experience developing efficient processes and drafting practical policies and procedures
• Proven ability to scale compliance operations and processes in a fast-paced organization
• Speak and write fluently in English and Lithuanian

Hazel partners with schools and families to provide physical and mental virtual health care that helps students feel better and get back to learning. As telehealth becomes more and more relevant in the lives of children, Hazel is experiencing tremendous company growth. Our innovative response to our nation’s call for equitable, affordable, and safe virtual access to healthcare has been recognized by Fast Company as “one of the world’s most innovative places to work” in 2023. 

Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will…

• Make an Impact: Work with a team that is increasing equitable access of quality healthcare experiences for students and their families
• Enable Scale: Work with a team that is building and professionalizing a high-growth high impact social enterprise
• Feel Valued: Work with a team that is being compensated competitively, developed professionally and celebrated frequently for making a meaningful difference

Check us out at Hazel Health Careers. 

The Role:Recruiting Coordinator

Location: Bay Area preferred/Remote

About This Role: 

We are looking for a dynamic, empathetic, and detail-oriented individual to join our exciting People team. We are looking for a dynamic, detail-oriented Recruiting Coordinator who cares about the candidate experience. This role is ideal for someone with a strong interest in developing their skills in all areas of People and Recruiting, and passionate about building their career at a high growth and dynamic health tech start-up. 

What You’ll Do:

• Partner with and support multiple internal recruiters to deliver a world-class candidate journey for a fast-paced purpose-driven culture
• Coordinate all recruiting efforts by corresponding with candidates, preparing hiring managers for interviews, scheduling interviews, planning interview logistics, and ensuring interview needs are maintained.
• Develop strong candidate and stakeholder relationships (Hiring Managers, Recruiting, etc) and maintain effective communication channels
• Leverage the Applicant Tracking System (ATS), currently Greenhouse, to communicate with candidates, schedule interviews, capture candidate evaluations, and support the candidate journey. Configure system and implement templates to increase efficiency
• Manage recruiting data, and create reports that provide insights into candidate pipelines and recruiting effectiveness/efficiency by role and recruiter
• Maintain all internal recruiting operations, including systems, processes, and tools. Identify and explore approaches that improve processes and support increasing search volume.
• Manage internal job boards and candidate referral program
• Maintain confidentiality while coordinating sensitive job search and interview requests
• As required, support efforts to source qualified candidates to fill certain recruiting pipelines (e.g. non-exempt roles) when assigned

What Excites Us:

• Passionate for our mission to transform healthcare for all children
• Bachelor's degree
•  3-5 years experience in an administrative recruiting support role where complex scheduling, candidate evaluation, and teamwork are key
• At least 1 year of experience in a candidate-facing role required
• Adaptable, able to shift gears at a moment's notice
• Able to take initiative and have the confidence to keep interviews running on time, persuade people to get their feedback promptly, and nudge the recruiters to get back to their candidates when necessary.
• Proficiency in Google products
• Greenhouse experience preferred

Our Benefits:

This is an exciting position in a fast-paced organization. We offer:

• A competitive compensation package, including a hiring base pay range of $70,000 - $85,000
• High-quality medical, dental, and vision coverage 
• 401K with a 100% employer match for contributions up to 4% of salary
• 15 days PTO and 10 paid holidays annually
• Flexible Spending Account (FSA) and option for Health Spending Account (HSA) depending on medical coverage
• Employer-paid short-term and long-term disability and employer-sponsored life insurance

We believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AZ, CA, CO, DC, DE, FL, GA, HI, IL, ME, MD, MA, MI, MO, NE, NV, NJ, NM, NY, NC, OR, PA, SC, TN, TX, VT, VA, WA and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift.

We are committed to creating a diverse, inclusive, and equitable workplace. Hazel Health values the minds, experiences, and perspectives of people from all walks of life. We are proud to value diversity and be an equal-opportunity employer. Qualified candidates with arrest and conviction records will be considered for employment in accordance with the Fair Hiring laws. Learn more about working with us at Hazel Health Life.

Strategic Finance is a highly impactful team that advises senior leadership and partners with cross-functional teams to guide decision-making. The team’s objective is to provide financial leadership for the company and to ensure that Cruise is financially well-positioned to implement its strategic objectives. As a Senior Associate, you will be a critical team member driving and supporting all aspects of the planning, forecasting and reporting processes. This role will work cross-functionally across FP&A, Accounting and business partners to develop and manage forecasts and financial analytics with a focus on enhancing financial visibility and insights into the business. The ideal candidate has excellent financial modeling, analytical and communication skills, demonstrated experience managing and supporting complex projects, and a strong ability to execute. This is a high-visibility opportunity for a strong, motivated performer to make an outsized impact. This position will report to the Senior Manager of Strategic Finance.

What you’ll be doing:

• Own and streamline Cruise’s consolidated financial model to guide investment and strategic planning across the business.

• Support the team in the development, refinement and maintenance of cash flow models and the long-term plan to project company financial performance, valuation and capital needs.

• Drive our financial planning, forecasting and reporting processes, including monthly projections, annual budgeting and long range planning exercises.

• Build robust, dynamic and elegant financial models, perform financial analyses and conduct data-based research to evaluate alternatives, assess outcomes and support sound, data-driven decision-making.

• Prepare high-quality presentations, memos, reporting packages and analyses for senior management, the Board of Directors and investors.

• Drive capital allocation decisions in the short and long term.

• Cultivate strong working relationships and collaborate with team members and cross-functional partners across the company.

• Conduct ad hoc financial analysis for senior leadership and the business.

• Potential to assume additional responsibilities as the company, the team and the team’s scope grow and evolve over time.

What you must have:

• 4+ years of experience in strategic finance / FP&A, investment banking, private equity and/or equity research.

• Advanced expertise in building and auditing Excel financial models that are robust, dynamic, intuitive and scalable. Familiarity with Google Workspace applications and planning software/tools is a plus.

• Strong analytical competence, with a deep understanding of financial documents, financial analysis, capital structure, valuation and accounting principles.

• Excellent verbal and written communication and listening skills. Ability to extract, synthesize and articulate key insights and messages from complex, detailed information to partners and senior leadership.

• Exceptional project management and execution skills, with a validated capability to proactively drive tasks to completion and collaborate with cross-functional teams.

• An extraordinary attention to detail while maintaining a big picture perspective.

• Strong interpersonal skills, with a collegial nature and a demonstrated ability to collaborate, influence and foster strong working relationships with others.

• A high-impact self-starter with an ownership mindset, great attitude and strong work ethic. Comfortable operating self-sufficiently in a dynamic, fast-paced environment

Responsibilities:

• Own consolidated financial position and narrative for the business

• Process ownership, management and improvement

• Financial analytics, reporting and dashboarding

• Detailed financial modeling

• Leadership presentation development

• Cross-functional collaboration and relationship management

• Ad hoc financial analysis

• Potential for team and role growth

The salary range for this position is $100,000 - 147,000. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, long-term incentives, and benefits. These ranges are subject to change.

Available Location: Kuala Lumpur, Malaysia

About the role

We’re looking for a Sales Operations Business Partner to work with leaders within our APJC Sales Organization to help scale our Enterprise business. You’ll identify, design, and execute on strategies to improve performance and efficiency for the APJC Sales organization. You will act as a thought partner with our Sales Leadership across the organization, often being a thought partner for one or more regions.

Responsibilities

• Working closely with our sales leadership, you will be a key stakeholder in meeting quarterly revenue and pipeline goals; you will be tasked with identifying ways to enhance the pipeline, support large deal closure and partner with the leaders to help drive success 
• Design GTM strategy team with Sales leadership to optimize customer segmentation, account targeting, and Channel development
• Drive discipline and accuracy around forecasting: Instill pipeline hygiene, collaborate with sales leadership and marketing to build pipeline coverage and manage forecast reporting
• Provide input to sales planning, including regular updates to quotas, headcount, and sales compensation plans
• Proactively identify and implement operational improvements, enhancements, and system customizations that meet business needs
• Manage all reporting and analytics activities for the region including creating and managing Salesforce dashboards and reports 
• Monitor data and performance of sales and marketing activities 

Requirements

• Bachelor's degree required. MBA preferred
• Minimum of 7+ years of Sales/Business Operations or Management consulting experience
• Demonstrative executive presence and ability to influence at all levels of the organization
• Self-starter with the ability to function independently and in a timely manner
• Excellent verbal and written communication skills
• Ability to manage own workload and adjust priorities to work efficiently and meet deadlines
• Strong analytical skills
• Enterprise software sales and operations a plus

About the role

Cloudflare’s Self-Serve Team is looking for a highly-motivated Digital Marketing Manager to take the lead on planning, developing and executing experiments and campaigns across display and video channels. Our team is responsible for driving growth across Cloudflare’s large self-serve customer base. To do this, we employ a data-driven, product-led, experimentation-based approach to help customers experience the value of our products and adopt more of Cloudflare’s solutions. From campaign planning to data analysis and reporting - you’ll own and develop growth strategies for the display and video channels across both organic and paid initiatives (including social media, native ads, content sponsorship and other types of advertising, as these become available).

Available: Seattle, San Francisco, Los Angeles, Austin, Remote

What you'll do

• Plan, build and manage organic and paid media campaigns that help deliver outcomes tied to awareness, acquisition and revenue.
• Own and manage both the strategy and the day-to-day operations of display and video ads across platforms including, but not limited to, DV360, YouTube, Facebook, Twitter, Reddit, LinkedIn, TikTok etc
• Design experiments and manage A/B and multivariate tests across the channels you own to accelerate learning and improve campaign performance.
• Collect, analyze and report on campaign data to help key stakeholders understand overall program performance impact over time. 
• Draw pertinent insights from data analysis and use them to make recommendations for campaign optimization and future experimentation.
• Assist with the development of channel budgets, forecasts and actualization of spend.
• Manage purchase orders and invoices for the campaigns you are responsible for.
• Develop a deep understanding of Cloudflare’s products, user personas, and various in-product customer journeys. 
• Collaborate with in-house and/or external design and product-marketing teams to deliver creative assets (landing page designs, ad copy, video and display assets etc). 
• Collaborate with digital ops to ensure accurate tracking and measurement for your campaigns. 

Examples of desirable skills, knowledge, and experience

• 5+ years of running paid media campaigns for SaaS brands (agency experience preferred) and securing both direct and programmatic media buys 
• Strong data analytics skills and copywriting skills
• Experience using Adobe Target, Adobe Analytics, Google Optimize, Campaign Manager (including SA360 and DV360), GA360/GA4,  and other page advertising platforms
• An outcome-oriented mindset with a track record of driving actual business results (like user growth and revenue)

• Experience evaluating, onboarding and managing external vendors, contractors and agencies 
• Strong negotiation and project management skills to help you push your projects to completion

About The Role

We announced Workers AI (along with a few other AI products), during our birthday week, in late September of this year. If you’re not familiar with Workers AI, you should check out our launch blog post. We built Workers AI to make ML accessible to all developers regardless of your familiarity with ML. You shouldn’t need a background in data science, building ML models, or deploying pipelines at scale to be able to leverage the power of the latest open source models to deliver beautiful AI experiences to your end users. So what is Workers AI? It’s an AI inference as a service platform, empowering developers to run AI models with just a few lines of code, all powered by our global network of GPUs. It's open and accessible, serverless, privacy-focused, runs near your users, pay-as-you-go, and it's built from the ground up for a best in class developer experience. You’ll be responsible for driving, building, and shipping everything needed to make Cloudflare the best place to run AI inference that “just works” out of the box.

What You’ll Do

• Drive the strategy, roadmap & represent your products across the organization
• Lead projects from ideation through launch, and continuing through ongoing maintenance and support
• Develop and nurture relationships with engineering and coordinate closely to ensure successful delivery of product
• Talk to developers (probably the most important)! You’ll need to be crafty and develop a playbook to find the right users to talk to. This might include diving into our BI tools to find specific cohorts that are worth talking to, engaging on our developer discord, or heading straight to Twitter or Hacker news to engage and build relationships with the community.
• Partner with other departments such as Product Marketing, Marketing, Community & Developer Relations, Sales, and Customer Support to drive adoption with and gather feedback from customers and prospects
• Ruthlessly prioritize across a complex environment of diverse customers, stakeholders and objectives
• Represent the company externally as needed, including meetings with customers and prospects and analysis
• Delve into market research to drive new investments opportunities

Examples Of Desirable Skills, Knowledge And Experience

You have outstanding communication and collaboration skills and are able to work with a diverse group, get alignment, and drive the product forward. You are execution focused and emphasize getting things done while paying attention to important details. 

• Proven track record of shipping developer-facing products from ideation to launch
• Developer focus — you’ll be working directly, and often be a part of the customers team in helping them get their initial implementation off the ground
• BS/MS in a technology field. 
• Professional product management experience (3-4 years) or previous founder
• Strong technical abilities. You are intimately familiar with modern software development practices used to build and deploy applications. You are capable of wading into the details & understanding engineering decisions’ impact on the product, but can also drive 30k foot view
• A desire to sweat the details and ship great developer experiences
• Experience using developer tools (such as source-control management tools, CLIs, etc)
• A love for talking to developers at organizations both large and small on a daily basis so that you can build and ship products that solve real problems.
• Scripting/programming experience (Javascript, Rust, Go, etc.) and/or experience with query languages.
• Nice to have - background or familiarity with data science or ML/AI. Not a hard requirement, but you must have a burning desire to dive into this space and learn, and make your mark.

Available Locations: Austin or Remote US

As Sr. Program Manager, you’ll interface with the client/government leadership on topics related to the project; provide overall direction/guidance to the project team; perform all administrative functions related to government contracting (staffing, financials, reporting, etc.); and have a growth mindset to determine opportunities to support the client on other efforts.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• You'll develop, cultivate, and manage client relationships
• You’ll maintain lines of communication and delivery with government contracts and contracts technical representative staff
• You’ll assist in team development while holding teams accountable for their commitments and removing roadblocks to their work; leverage organization resources to improve capacity for project work; and interview, select, develop and evaluating team members
• You’ll define and manage project management processes and champion ongoing process improvement initiatives to implement best practices for technical project management
• You’ll team build and promote the empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high levels of quality for the team
• You’ll manage project financials and supporting contract documents ensuring a healthy project gross margin, appropriate staff utilization, funding and contracts paperwork, invoicing and payments, budge to actual variances, financial and staffing projections, estimate to complete and estimate at completion, project management review reporting, and, if appropriate, earned-value reporting
• You'll prioritize, lead, and manage tasking of project team and completion of assignments
• You’ll evaluate, prioritize, and manage impacts of project scope changes
• You'll collect and translate business requirements into technical requirements
• You’ll escalate project risks to the appropriate MetroStar and client stakeholders
• You’ll report to a MetroStar Director or Vice President who will provide support, guidance, information, and resources to help you be successful

What you’ll need to succeed:

• You have the ability to obtain and maintain DHS Suitability
• You have, at a minimum, a bachelor’s degree in Computer Science, Information Technology Management or Engineering, or other comparable degree or experience.
• You have a minimum of ten (10) years of IT Project Management experience, focusing on agile projects.
• You have at least two (2) years specialized experience in leading IT DevSecOps projects with a minimum of managing fourteen (14) twelve (12) person Agile team(s).
• You have at least three (3) years specialized experience in business process analysis and change management.
• You have demonstrated experience in executing agile programs with AI/ML.
• You have a Project Management Professional (PMP) certificationYou have experience managing large complex programs for Federal customers.
• You have experience strategizing, planning, leading organizing, and motivating project delivery team
• You have experience monitoring and managing the financials and staffing of an IT program
• You have strong interpersonal skills including mentoring, coaching, collaborating, and team building
• You have strong written and oral communication skills
• You have demonstrated ability to determine and implement improvements for program to achieve quality, and customer excellence.

You have demonstrated ability to determine and implement improvements for program to achieve quality, and customer excellence.

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

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The Team:

You’ll have the opportunity to be a part of our Engineering Operations Technical Program Management Team, which sits within the Celonis Product and Engineering Organization! You'll be working with a cross-functional team leading Software Development Lifecycle Forums and strategic customer escalation projects across all areas of our product, alongside our exceptional Product and Engineering teams.

The Role:

Join our dynamic team at Celonis Engineering as an SDLC Program Manager based in Madrid, Spain. As a pivotal member, you will lead the forums of the Software Development Life Cycle (SDLC) within the Product and Engineering (PnE) department. Collaborating closely with Engineering, Product, Design, and QA teams, you will ensure seamless flow of features through the SDLC with uncompromised quality. Your focus will center on driving forums, ensuring transparency, and fostering traceability, all while streamlining the SDLC within PnE through a data-driven approach and facilitating effective communication across the organization.

The work you’ll do:

Your primary responsibility is to support the PnE organization with coordination of SDLC activities. To achieve this, your work will involve:

• Drive and coordinate SDLC reviews including Technical design, launch, and production feedback loop. Collaborating with key stakeholders in PnE including Engineering teams, Product Ops, and Product management.
• Ensure adherence to SDLC processes and reviews within the organization. And communicate transparently the progress of the SDLC and improvement initiatives
• Establish metrics for SDLC ceremonies to measure effectiveness. Create cohesion and End-to-End (E2E) traceability through SDLC Events and artifacts.
• Enhance SDLC process efficiency through data-driven approaches, implementing new techniques and tooling like automation, AI, etc.
• Drive effective teamwork, communication, collaboration and commitment across multiple groups to foster improvements of the SDLC. Organizing and coordinating dedicated working teams in PnE if necessary
• Support and participate in initiatives such as release management, roadmap planning, etc., from an SDLC perspective. 
• Ideate and establish a cohesive system between SDLC and product roadmap.

The qualifications you need:

• Bachelor's degree in Computer Science, Information Technology, or related field. 
• Minimum of 4 years of experience in software development, in a process improvement, SDLC management role or project/release management role.
• Strong understanding of software development methodologies. 
• Proven track record of implementing and optimizing SDLC processes in a complex organizational environment.
• Excellent analytical, problem-solving, and decision-making skills.
• Solid project management skills with the ability to prioritize tasks and meet deadlines.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Experience with process improvement methodologies such as Lean Six Sigma is a plus.
• Certifications such as Project Management Professional (PMP) are preferred.

The Team:

You’ll have the opportunity to be a part of our Engineering Operations Technical Program Management Team, which sits within the Celonis Product and Engineering Organization! You'll be working with a cross-functional team leading Software Development Lifecycle Forums and strategic customer escalation projects across all areas of our product, alongside our exceptional Product and Engineering teams.

The Role:

Join our dynamic team at Celonis Engineering as a Program Manager based in Madrid, Spain. As a pivotal member, you will lead the forums of the Software Development Life Cycle (SDLC) within the Product and Engineering (PnE) department. Collaborating closely with Engineering, Product, Design, and QA teams, you will ensure seamless flow of features through the SDLC with uncompromised quality. Your focus will center on driving forums, ensuring transparency, and fostering traceability, all while streamlining the SDLC within PnE through a data-driven approach and facilitating effective communication across the organization.

The work you’ll do:

Your primary responsibility is to support the PnE organization with coordination of SDLC activities. To achieve this, your work will involve:

• Drive and coordinate SDLC reviews including Technical design, launch, and production feedback loop. Collaborating with key stakeholders in PnE including Engineering teams, Product Ops, and Product management.
• Ensure adherence to SDLC processes and reviews within the organization. And communicate transparently the progress of the SDLC and improvement initiatives
• Establish metrics for SDLC ceremonies to measure effectiveness. Create cohesion and End-to-End (E2E) traceability through SDLC Events and artifacts.
• Enhance SDLC process efficiency through data-driven approaches, implementing new techniques and tooling like automation, AI, etc.
• Drive effective teamwork, communication, collaboration and commitment across multiple groups to foster improvements of the SDLC. Organizing and coordinating dedicated working teams in PnE if necessary
• Support and participate in initiatives such as release management, roadmap planning, etc., from an SDLC perspective. 
• Ideate and establish a cohesive system between SDLC and product roadmap.

The qualifications you need:

• Bachelor's degree in Computer Science, Information Technology, or related field. 
• Minimum of 4 years of experience in software development, in a process improvement, SDLC management role or project/release management role.
• Strong understanding of software development methodologies. 
• Proven track record of implementing and optimizing SDLC processes in a complex organizational environment.
• Excellent analytical, problem-solving, and decision-making skills.
• Solid project management skills with the ability to prioritize tasks and meet deadlines.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Experience with process improvement methodologies such as Lean Six Sigma is a plus.
• Certifications such as Project Management Professional (PMP) are preferred.

Help Facilitate Our Clients’ Duty Recovery Efforts

The opportunity: 

Flexport is experiencing massive growth with 2,500+ Flexporters across 20 global offices and warehouses. And we’re just getting started. With revenue growing at breakneck speed, Flexport is looking for a Senior Drawback Manager to join our Drawback and Refund Services branch of our Trade Management team. In this role, you’ll be responsible for optimizing our clients’ drawback recoveries and facilitating their drawback experience alongside some of the smartest people in the logistics industry as we collectively challenge the status quo and reduce the friction in global trade.

You will: 

• Strive to create an agile technology-focused high-performance culture.
• Manage a team and be a proactive leader to build and grow Drawback services.
• Independently own a portfolio of clients and projects and be responsible for execution and reporting relevant metrics.
• Work with software engineers, product, and design on the modernization, implementation, and improvement of drawback software
• Contribute to the product roadmap to build best-in-class global drawback software platform
• Use creativity to improve operational efficiency, leadership communication, enablement, and revenue growth.
• Prepare US and foreign duty drawback forms as necessary for establishing and maintaining our clients’ drawback programs
• Analyze import, export, manufacturing, and other business documents and data
• Proactively investigate drawback recovery enhancements
• Prepare drawback claims utilizing drawback software solutions, analyze results, and troubleshoot issues
• Manage and maintain import, export, and other client and claim databases
• Submit documentation and claims to Customs and follow up as necessary
• Work to ensure compliance with drawback and other regulations
• Organize and execute internal and external drawback-related communications.
• Support Trade Management infrastructure and administrative requirements.

You should have: 

• Strong interpersonal skills and detail-oriented with superior organizational, multi-tasking, and problem-solving skills, 
• Expertise with Microsoft Office suite with emphasis on Excel and Google equivalents,  analytical tools and functions highly desirable
• Familiarity with large sets of data
• Mastery of email communication. You keep the inbox at zero.
• High level of computer literacy. No paper. All digital.
• 5-7 years of experience in duty drawback program implementation and account management, preferred.
• 3-5 years of experience managing associates, projects, and business metrics.
• Public speaking and presentation skills, including experience with webinars, training sessions, and client facing presentations, preferred.
• Industry knowledge including classification, valuation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information preferred.
• Bachelor's degree from an accredited college/university, Licensed Customs Broker preferred
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

Meet the team:  

As the Safety and Cybersecurity Team, we contribute to a key area of Torc's products. We ensure that the product is designed considering the state of the art in safety and cybersecurity for road vehicles building on standards like ISO26262, ISO21448 and ISO21434. 

What you will do: 

• Provide strong cyber security systems engineering processes and methods to ensure optimum protection of Torc systems from cyber threats, working across teams involved with development and commercialization of software, hardware and infrastructure. 
• Lead cyber security activities for Torc in compliance with ISO 21434, UNECE WP.29, and Torc cyber security development processes in collaboration with external teams 
• Lead the Threat Analysis and Risk Assessment (TARA) in collaboration with the functional safety team and lead the team for TARA updates. Base the TARA on the safety goals found in the ISO 26262 HARA 
• Lead thesecurity concept development as well as the security requirements development and requirements review 
• Collaborate with system design and architecture development teams on specification development for our Autonomous Trucking program.  Support the systems team in developing the security architecture for product lines   
• Coach teams in implementing the cyber security requirements 
• Provide guidance and support for the incident response team and support incident response activities as assigned 
• Cultivate awareness of incident response in the engineering team.  
• Grow the cyber security culture 
• Leadthe Cyber Security Plan 
• Lead the CS process definition andalign to the Automotive SPICE compliant processes at Torc 
• Support the SW cyber security tool qualification process 
• Provide training for ISO 21434 
• Track cyber security issues and support activities for their closure (vulnerability management)  
• Interface with external vendors and suppliers to ensure cyber security compliance 
• Support quality engineering team in answering cyber security related questions
• Continually improve by staying up to date in cyber security technologies
• Support the development of cyber security requirements for autonomous trucks  

What you will need to succeed: 

• Bachelor's degree in systems engineering,computer Science,electricalengineering,robotics, or related field and: 
• Minimum 10 years of experience in engineering or related field 
• Experience working with ISO 21434 
• Complex Hardware knowledge 
• Communication technologies and protocols (Ethernet, CAN) 
• Low Level OS and Middlewareknowledge 
• Ability to read code (C/C++, Python) 
• Automotive industryexperience 
• Distributed and centralized ECUarchitectures 

Bonus Points! 

• Master’s Degree or PhD. Preferred 
• Experience with Autonomous Vehicles or ADAS 

Perks of Being a Full-time Torc’r  

Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers:     

• A competitive compensation package that includes a bonuscomponentand stock options   
• 100% paid medical, dental, and vision premiums for full-time employees     
• 401K plan with a 6% employer match   
• Flexibility in schedule and generous paid vacation (availableimmediatelyafter start date)  
• Company-wide holiday office closures   
• AD+D and Life Insurance 

Meet the team:

The Product Engineering and Release(PEaR)organization is responsible fordeploying aproduct release and design ecosystem toenable safe, secure, and iterative product delivery streams.PEaR accomplishesthis task by building a digital thread based on the V-modelandleveraginglarge scale data to drive our development.

What you will do: 

TORC is looking for an experienced staff engineer to foster and grow the technical solutions of our Requirements and Test Specification (RaTS) organization. This role will play a pivotal role in the success of the organization, and comes with high visibility, responsibility, and technical impact. 

This person should be a self-starter, who is curious, creative, pragmatic, and solution oriented. A strong technical foundation in Systems Engineering and Safety Engineering. This individual will need to collaborate with individual contributors and teams of various backgrounds, across all levels of the organization, to solve problems both in the RaTS department and across the overall technical product.

• Technical Strategy Development. The Tech Lead IC is expected to identify and highlight upcoming technical risks and gaps that support the product roadmap, and contribute to tech strategy forums and workshops.
• Translate and decompose the technical strategy into tangible, clear projects and acceptance criteria for requirement and architecture development.
• Oversee, guide and mentor the systems engineering technical leads (“Groups ICs”) to set the standards of highest-level technical excellence and rigor within the RaTS department.  Guide group engineers, assisting in their technical growth and fostering a culture of learning, development, and product delivery.
• The Tech Lead IC is expected to be an expert in at least one key technology area, along with breadth. The expectation is that the Tech Lead IC can seamlessly transition a project across all systems departments. Thus, the Tech Lead IC is able to execute a project as a self-starter and deliver rich, detailed deliverables that are well thought-out and well integrated.
• Prevent technical silos. The Tech Lead IC is able to see the “big picture” for systems projects. As such the Tech Lead IC is expected to:
• Foresee disconnects across the systems teams
• Identify team miscommunications
• Prevent work duplication
• Work with the Principal Community on alignment of technical risks and architectural reviews.
• Participate in design reviews, providing constructive feedback to ensure high-quality solutions that adhere to established standards and practices.
• Participate in project planning and collaborate with technical product managers on the priorities and expectations of the proposed solutions.
• Stay up to date with the latest industry trends, technologies and best practices for potential integration with existing solutions.

What You'll need to succeed:

• Master's degree in Systems Engineering, Computer Science, Electrical Engineering, Robotics, or related field and:
• Minimum 5 years of experience in engineering or related field with preference for complex hardware and software systems, real world robotics applications, automotive applications, trucking specific applications, and safety critical systems
• Refined technical communication skills, written and verbal, that scale to a diverse workforce
• Proficiency in autonomous systems and system design methodologies
• Proficiency in hardware and software verification and validation 
• Concrete understanding of the principles and practices of functional safety, with preference to multiple industry experiences
• Excellent problem-solving skills with the ability to analyze and debug complex hardware and software system issues
• Excellent ability to align technical objectives to business values and articulate the associated business value of technical work
• Strong time management and organization skills to plan, develop, prioritize effectively, and maintain competing demands simultaneously with frequent interruptions and in fast-paced environment 
• Ability to work in a fast-paced environment with evolving software/hardware infrastructure
• Working knowledge of software development best practices is required
• Continuing technical education and training with a passion for knowledge in the field of study to maintain the highest level of knowledge, ingenuity, and creative thinking
• Position requires transportation. Willing to travel up to 20% to US or EU locations. Ability to obtain a passport and appropriate documents are required
• Systems thinker and team player
• Excellent technical judgment and intuition
• An organized and proactive approach
• Ability to collaborate closely with other teams
• Ability to explain complex technical issues and justify solutions with data
• Good soft skills and the ability to positively influence others

Bonus Points!

• Ph.D. degree preferred
• Experience with Model-Based Systems Engineering (MBSE) is preferred
• Working knowledge of machine learning industry best practices is preferred
• History of software development is preferred
• Experience in writing safety certified code is preferred
• History of working across large teams and engineering organizations in a technical capacity is preferred
• Working understanding of vehicle dynamics and control theory is preferred

  Perks of Being a Full-time Torc’r  

  Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers:     

  • A competitive compensation package that includes a bonus component and stock options   
  • 100% paid medical, dental, and vision premiums for full-time employees     
  • 401K plan with a 6% employer match   
  • Flexibility in schedule and generous paid vacation (available immediately after start date)  
  • Company-wide holiday office closures   
  • AD+D and Life Insurance 

Meet the team:     

The Test execution and release management department within Product Engineering and Release is responsible for System Integration, verification and validation of entire product ecosystem to enable a safe, well tested, and fast product release. 

What you will do: 

As a Release Manager at Torc, you will play a crucial role in overseeing the timely and efficient release of software, hardware and firmware sub systems that power our cutting-edge autonomous vehicle technologies. You will collaborate closely with cross-functional teams including software development, test execution, product management, and operations to ensure that software releases are executed smoothly and meet the highest standards of quality, reliability, and safety. 

Release Planning and Coordination:  

• Collaborate with product management and engineering teams to define release scope, objectives, and timelines 
• Develop comprehensive release plans, considering dependencies, risks, and resource allocation 
• Coordinate release activities across multiple teams and departments to ensure alignment and smooth execution 

Release Process Management:  

• Define and implement standardized release processes related to Configuration management and change management 
• Establish and enforce release policies, guidelines, and quality gates to maintain consistency and reliability.  
• Monitor and track the progress of release activities, identifying and addressing bottlenecks or issues as they arise.  

System Integration & Testing:  

• Work closely with V&V teams to develop test strategies and plans for each release 
• Ensure thorough testing of components and systems to validate functionality, performance, and safety 
• Facilitate communication and collaboration between development and test teams to address defects and ensure timely resolution 

Continuous Improvement:  

• Drive ongoing improvements to release management processes, tools, and methodologies 
• Analyze release metrics and performance data to identify areas for optimization and efficiency gains  
• Foster a culture of continuous learning and innovation within the release management team and across the organization 

What you'll need to succeed: 

• Bachelor's degree in Computer Science, Engineering, or related field; advanced degree preferred 
• Six or more years of proven experience in software release management for complex integrated systems involving hardware, firmware and software 
• Extensive understanding of software development lifecycle (SDLC) processes and methodologies related to configuration management 
• Excellent project management skills, with the ability to prioritize tasks, manage timelines, and mitigate risks effectively 
• Solid technical background with familiarity with software development tools, version control systems, and release automation frameworks (DOORS, Jama, Cameo experience preferred) 
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across diverse teams and stakeholders 
• Knowledge of quality assurance, verification and validation principles and methodologies, particularly in safety-critical environments 
• Familiarity with regulatory requirements and industry standards related to autonomous vehicles and automotive software development (e.g., ISO 26262, ASPICE) 
• Proven track record of driving process improvements and implementing best practices in release management 

Bonus Points! 

• Experience in Automotive or self-driving industry 
• Exposure to industry standard configuration management tools 
• Experience with automation of release notes and release artifacts 

Perks of Being a Full-time Torc’r  

Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers:     

• A competitive compensation package that includes a bonus component and stock options   
• 100% paid medical, dental, and vision premiums for full-time employees     
• 401K plan with a 6% employer match   
• Flexibility in schedule and generous paid vacation (available immediately after start date)  
• Company-wide holiday office closures   
• AD+D and Life Insurance