Business Analyst Remote Jobs

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Business Systems Analyst


Formstack is hiring a Remote Business Systems Analyst

Business Systems Analyst - Formstack - Career Page

Senior Business Intelligence Analyst

GoHealth Urgent CareRemote, United States

GoHealth Urgent Care is hiring a Remote Senior Business Intelligence Analyst


Position at GoHealth Urgent Care


At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.

As an integral member of our team the Senior Business Intelligence (BI) Analyst, Operations is responsible for the design, development, implementation, and support of mission-critical enterprise business intelligence dashboards and reports.  Working with cross-functional teams, you will participate to gather and document reporting requirements to meet business needs. Using your skills and experience as a BI Analyst, you will then use those requirements to design, develop, test, and build reports and dashboards in Tableau drawing on data from our data warehouse. 



 BA/BS in a relevant field such as accounting, computer science, economics, finance, mathematics, or statistics required
 Masters in a relevant field preferred

Work Experience

4-6 years experience developing and implementing enterprise-scale reports and dashboards required
 4-6 years relevant work experience with Tableau required
4-6 years experience with SQL required
 4-6 years experience in retail or healthcare required
User Experience Design (UXD)/User Interface Design (UID) experience strongly preferred

Required Licenses/Certifications

 Tableau Desktop Certified Professional certification required
 SQL certification required

Additional Knowledge, Skills and Abilities Required

• Programming / scripting experience with SQL Server Reporting Services
• Ability to manage multiple priorities, and assess and adjust quickly to changing priorities
• Excellent interpersonal (verbal and written) communication skills are required to support working in project environments that includes internal, external and customer teams
• Strong analytical skills and intuition, capable of making decisions based on analysis and experience
• Experience ensuring data integrity and accuracy through quality control techniques
• Ability to work both in a team and independently when required
• Ability to communicate clearly and often regarding project progress, challenges, and/or issues
• Understanding of data integration issues (validation and cleaning), familiarity with complex data and structures
Core Competencies:
• Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.
• Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation.
• Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.
• Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.
• Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities.
(Prioritized) Functional Competencies: to be selected and prioritized by the hiring manager for each position

Additional Knowledge, Skills, and Abilities Preferred

R, Python, ArcGIS


• Work with all relevant stakeholders to gather business requirements for reports and dashboards
• Translate business requirements into specifications that will be used to create the required reports and dashboards
• Create required reports and dashboards from specifications leveraging best practices in UXD/UID
• Provide support as required to ensure the availability and performance of existing and developed reports and dashboards for both external and internal users
• Ensure proper configuration management and change controls are implemented for all reports and dashboards
• Provide technical assistance and cross training to other team members
• Design training curriculum to educate end-users on all reports and dashboards relevant to their role
• Deliver web-based and on-site training to end-users
• Design and implement technological best practices, guidelines and repeatable processes
• Must be able to perform duties with moderate to low supervision
• Ensure the integrity of the report and dashboard library by maintaining proper version control and removing obsolete reports and dashboards


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Lead - Business Analytics

SquadStackDelhi NCR, IN Remote
Master’s Degree3 years of experiencetableausqlDesignpostgresqlpython

SquadStack is hiring a Remote Lead - Business Analytics

Title: Manager, Analytics

Nature of Role: Management

We are currently looking for a “Manager, Business Analytics” to support us within our “Business Analytics” team. She/he will largely operate as a people manager and partner with the cross-functional teams to meet their analytic needs and conduct extensive analyses of SquadIQ’s rich data, generating & communicating insights that guide the business delivery. She/he will also be mentoring and leading business analysts. In the process, this person will develop a deep understanding of labor marketplaces and sales ecosystem, further strengthen their analytic, leadership, and presentation skills, and gain exposure to a wide variety of functional teams. The role is data and analytically intensive.

Successful candidates will offer a strategic perspective, sound business judgment, deep analytical capabilities, and a collaborative working style. They will possess strong intellectual curiosity and a passion for achieving practical business impact. Skills in problem definition, rigorous analysis, and recommendation development will also be critical. Successful candidates will have exceptional interpersonal skills, initiative, and integrity.

Roles & Responsibilities:

  • Operate as a functional manager, on problems spanning across different verticals and business analytics to influence decision-making and help shape the Vertical strategy & delivery
  • Identifying and eliminating the friction/pain points for customers, and influence delivery using scalable insights backed by data. Driving independent conversations around planning, design, and execution of projects with diverse stakeholders
  • Defining structural processes, fixing debt items, and continually working on enhancing the work mix for the team
  • Bring strategic orientation and thought leadership - Influence the product/business roadmap by bringing in domain expertise and best analytics industry practices. Supervise and report the critical metrics to the leadership team and other partners such as finance
  • Support, coach & mentor analysts by guiding them in their analyses
  • Responsible for influencing and driving strategic bets in the technology space leveraging Data and Analytics.
  • Building and managing a high-performing team, bringing clarity and transparency; and enabling the team to execute the company’s objectives


  • Advanced Excel, PowerPoint skills and database query skills (e.g., PostgreSQL, Teradata SQL, SparkSQL); and an understanding of data warehouse architecture
  • Experience with Python and Tableau, ideally at a leading management consulting, financial services, or marketing company.
  • Strong understanding of inferential statistics & related methodologies – Distributions, Hypothesis Testing, Regression, Classification
  • A plus if the candidate has real-world problem-solving experience with web analytics, data science and machine learning methods – Classification & Regression techniques
  • Effective project leader who understands business problems and current business trends, responsible for improving financial and business performance.

About You :

  • B.Tech./B.E./B.S./B.A. degree (ideally in a quantitative field such in Engineering, Statistics, Applied Econometrics, Math, Physics, Computer Science, other related Core Sciences or equivalent) with 6+ years of experience in analytics and exposure to varied functions OR Master’s degree in similar field / MBA with 4+ years of experience in analytics with exposure to varied functions.
  • At least 2-3 years of experience as a direct partner to mid-to-high-level executives within an organization, with proven results and exceptional quantitative and qualitative analytic impact.
  • You have deep understanding of visualization techniques and creating storyboards for customer presentations. You have domain expertise in either of FinTech / EdTech / Logistics etc.
  • Leadership qualities, to guide and develop the team
  • Intellectual curiosity, passion for problem-solving, and comfort with ambiguity
  • High energy and a desire to work in a results-oriented, fast growth environment
  • Ability to thrive in a cross-functional environment while juggling multiple responsibilitie


  • Compensation: INR 25-30 LPA + ESOPs
  • Location: Remote
  • Joining Date: Tomorrow ;)

Why should you consider us seriously?

  • We believe that longer-term, people >> product & profits and prioritize culture over everything else. Check out our reviews on glassdoor reviews.
  • You can read more about our values and culture:
  • We are a well-balanced team of experienced entrepreneurs and are backed by top investors across India and the Silicon Valley (Chiratae Ventures, Blume Ventures, 91springboard, senior product execs at Square, Genpact & Flipkart; co-founders of Infosys, Snapdeal, Slideshare, Zomato, etc)
  • Other benefits:
  • Health Insurance
  • All office meals are on the house :)
  • Unlimited vacation & WFH policy, which means you are not entitled to a specific number of leaves per year. You can take time off from work according to what suits you the best. Needless to say, the system works on trust and we expect you to make fair decisions based on the team's needs.

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CHS Recruiting is hiring a Remote Senior Tax Business Analyst - Remote Position w/ Some Travel

Senior Business Analyst - Tax

- Full-Time
- Monday through Friday
- 40 Hours per Week

- Competitive Annual Base Salary, negotiable dependent upon experience
- Generous Twice-Yearly Bonuses
- Health/Dental/Vision Insurance
- Life/Disability Insurance
- 20 Company Annual Holidays
- Unlimited Paid Time Off Policy
- 401k w/ Employer Match
- Many Other Perks and Benefits

- remote position
- office in Chicago
- occasional travel (usually once a month for one night)

The hiring organization is a large, award-winning, global consulting firm that is a leader in many industries, with a robust operation in tax and accounting.  They have more than 5,500 employees across the United States and are people-centric, ensuring every employee is offered ample opportunities for growth, development, mentoring, and professional advancement.

The new Senior Business Analyst will focus on enabling technologies and transformation projects that are required to support the company’s goals and objectives. This role requires skills and competence that blend business analysis, data analysis, and technical expertise across a complex transformation portfolio of projects.  This position is focused in the tax and accounting field and requires existing knowledge of that space.

More specifically, the Senior Business Analyst will:

- facilitate process workflow modeling
- facilitate workshops
- collaborate on process improvements
- collaborate on automation capabilities
- collaborate on clearly defined end-to-end use cases
- manage and execute test plan activities
- work with requirements-based test plans to assess the quality of digital project deliverables
- facilitate user acceptance of technology products with internal and external clients
- lead or support day-to-day project/sprint activities
- act as the liaison between internal business stakeholders, product, and development teams
- perform risk-based assessments of in-flight projects
- determine potential project issues and participate in issue resolution
- extract reports and provide a high-level analysis of data for review for continuous improvement

The Senior Business Analyst will create and facilitate requirements and logical design deliverables that are understandable to both business and technology stakeholders.  The potential deliverables include requirements, use case diagrams, process flows, wireframes, knowledge articles, and conceptual data models.

- minimum of a Bachelor’s in accounting, business, finance, or a related field
- 2+ years of relevant experience
- strong understanding of internal tax department software (CCH Axcess, GoFileRoom, etc.)
- background in accounting, tax, finance, or related fields
- experience across the full SDLC
- experience with process improvement and automation
- experience facilitating workshops and writing requirements

To apply for this position, please send your resume to Jenn Kunkel at or call (773) 998-1272.

Please visit for a full list of available opportunities at CHS Recruiting.

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Senior Business Analyst

agileBachelor's degreejiraDesignscrumc++

Precise Software Solutions, Inc. is hiring a Remote Senior Business Analyst

This is an opportunity to join a company that has won numerous awards for innovation, leadership, and gold standard performance. Thought leadership, a people centric culture and a supportive community create a foundation for success in a fast-paced environment.

An active FDA Public Trust Clearance is preferred; eligibility to obtain an FDA Public Trust Clearance is required.

This position is remote.


  Specific roles and responsibilities for the FDA Senior Business Analyst position include but are not limited to:

  • Participate and drive the requirements gathering sessions with the customer and other stakeholders 
  • Participate in analysis and design of the proposed solutions as well as facilitating the development of multiple solution options to address the business needs
  • Identify and understand customer expectations as part of the requirements gathering process 
  • Act as the primary point of contact for all communication needs during the requirements gathering phase with the customer 
  • Ensure that the proposed solution concepts align with the existing enterprise framework solution 
  • Work with application programmers to develop proposed solution prototypes in an iterative manner
  • Prepare project documentation like meeting minutes, business process documents, and other process workflow diagrams as required 
  • Act as the SME for the business domain and conduct/manage the knowledge transfer with the testing and development teams 
  • Assist the development and testing teams during the execution phase with functional expertise as required 
  • Assist the implementation team in conducting the User Acceptance Testing of the developed solution 


  • At least six years of experience working with web-based applications in the areas of requirements gathering, requirements definition and analysis, and product backlog grooming 
  • Hands on data analytics experience
  • Experience with Agile methodology, writing user stories, managing scrum calls, prioritizing the backlog, etc.  
  • Experience with maintaining a product backlog in tools such as JIRA and TFS
  • Ability to multi-task and work on multiple projects (if required) and good documentation skills 
  • Good analytical thinking skills and a team player 
  • Excellent communication, interpersonal, and presentation skills 

Education:  Bachelor's degree in business and management, information systems, computer science, or other related field. Employer will accept a suitable combination of education, training or experience 


Precise Software Solutions, Inc., an SBA 8(a) program participant, is an innovative small business with a proven record of success delivering quality services and solutions to government organizations. A CMMI Level 3 company, Precise serves as a trusted advisor to senior technology executives and helps government agencies enhance and expand their information technology capabilities. Precise helps their customers capitalize on the efficiencies offered by technological advancements and ensures the integrity of their IT systems and programs so they can perform their public mission more effectively. The company is known for delivering agile and innovative solutions and specializes in strategic consulting, system modernization and integration, digital transformation and experience, infrastructure and cloud implementation, and data management and analytics.


  • Health Benefits (Medical, Dental and Vision) 
  • Flexible Spending Accounts (FSA) & Health Savings Account (HSA) 
  • Retirement Plan 
  • Paid Time Off
  • Parental Leave 
  • Life Insurance 
  • Training and Development 
  • Two Innovation Days 
  • Employee Referral Program 
  • Annual Charity Donation Match 
  • Awards and Recognition
  • Standing Desks 

Our Equal Employment Opportunity Policy

Precise is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms and conditions of employment. The company is dedicated to seeking all qualified applicants.

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Technical Business Analyst


829 Studios is hiring a Remote Technical Business Analyst

Company Overview

829 Studios has been named to the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies) and HubSpot's Top Digital Agencies list. We’re a certified Great Place to Work® and have been recognized by Outside Magazine as a Best Place to Work.  Our projects and team members have received awards from the Hospitality Sales and Marketing Association International (HSMAI), Awwwards, and other marketing industry publications.  Our clients include venture-backed start-ups, publicly traded companies, non-profit organizations, and more.  We're proud to be working with STANLEY Black & Decker, OARS, Hilton Hotels, Stanford University, and hundreds of other companies that share our passion for performance marketing.

Position Summary

The Technical Business Analyst is a detail-driven contributor on 829’s Website Production Team and reports to the Director of Website Production. This person plays a role in business problem-solving and has the ability to take ambiguous, complex problems and turn them into well-defined, documented requirements  that support the successful creation of a website build. The team is looking for a unique individual with strong business analysis skills to drive technology solutions aligned with 829 Studios’ strategies.

This position serves as a primary facilitator for cross-team communication and collaboration. The Technical Business Analyst must familiarize themself with scope, objectives and architecture of each website build project to gain a cohesive, detailed and accurate understanding of the client’s goal and will help the internal team by providing user interface best practices, specifically documented development guides, and quality analysis. This person owns/organizes all project-related documentation and is responsible for answering project scope and functionality related questions; as well as  providing oversight to the successful completion of the web build project.

Responsibilities and Duties 

  • Documentation
    • Follow a repeatable methodology to successfully develop applications on time and on budget using the latest web technologies and build applications according to best practice standards.
    • Work alongside team leads to develop necessary Technical Architecture and make key technology decisions to make individual projects successful. This includes being  involved in the UX and information architecture process. Technical Business Analysts verify the sitemap structure and URLs prior to client presentations. This person would also review 3rd party integrations and how they may inform IA. 
    • Stay apprised of the latest technologies and innovations in web application technologies.
    • Actively participate in the project planning process and bring that background knowledge back to the development team. This includes crafting a development guide/document. This person needs to actively think about how to approach design from a technical production perspective and will provide insight on how/where improvements can be made. 
    • Enhance development standards and introduce new technologies to maximize efficiency and turnaround within the Production department.
    • Work very closely with team leads to maintain the highest possible level of communication surrounding the project development process.
  • Communication/Collaboration
    • Facilitating cross-department communication is key to this role.
    • The Technical Business Analyst works with members of the Production, Development, Project Management, Account Management, Strategy, and Creative teams. This person will be responsible for capturing & following up on any action/blocking items.
    • The Technical Business Analyst will be the main information resource for project functionality and scope specific questions in addition to the Account Manager and Project Manager assigned to the project.
    • Must be able to effectively communicate and document complex user interaction scenarios.
    • The Technical Business Analyst works internally with other teams  and is a  client-facing role. Frequent communication with the internal team is necessary for gathering requirements and making recommendations. They will also be responsible for explaining gaps and technical concepts for an often nontechnical audience.
    • Ability to attend virtual meetings on camera and speak frequently with teammates throughout the web development process is required.
    • Ability to screen share and white board with clients and teammates is desirable.
  • Production & QA
    • The Technical Business Analyst will help in the handoff from development to production as well as assist with QA during the production process prior to website launch.

Must Haves

  • 3-6 years of equivalent work experience in IT/software industry - Advertising agency experience is ideal
  • Experience with Content Management Systems and integrations is highly desirable - Wordpress and/or Drupal experience
  • Understands Wordpress’ classic editor versus the Gutenberg block editor (understanding of custom block creation and integration preferred)
  • Understands API endpoints and how a custom API integration might interact with a website
  • Basic working knowledge of HTML and CSS is a plus
  • Understands common Wordpress plugins and how they are implemented (e.g. ACF, Gravity Forms, Tablepress, Yoast SEO, CRM add-ons like MailChimp and Salesforce); as well as how they might impact the complexity of development and the performance of a website
  • Understands Wordpress' classic editor versus the Gutenberg block editor (understanding of custom block creation and integration preferred)
  • Ability to use and understand Chrome's Inspect tool for troubleshooting purposes
  • Exceptional organizational and communication skills, with the ability to cultivate relationships with internal team members
  • Excellent attention to detail 
  • Accountable, proactive, and collaborative mindset 
  • Ability to gather, analyze and document technical (website/software) information clearly and efficiently
  • Proactive nature to actively seek gaps, raise potential risks, and make recommendations to functionality
  • Must be an innovative, self-motivated, and hands-on professional who excels with new and changing technologies in a rapidly growing and fast moving company


  • Experience with BugHerd, Slickplan, Figma, and Google products would be a plus.
  • Experience with Salesforce, HubSpot, and Marketo integrations is a plus.
  • Experience with Wordpress multisite installations.
  • Familiarity with PHP and JavaScript.
  • PMI Professional in Business Analysis (PBA)
  • IIBA certifications

Not Required

  • Writing code
  • Ecommerce experience
  • Squarespace experience

Benefits & Perks

  • Paid Time Off. Receive generous paid vacation benefits that increase as you advance. Summer Fridays Memorial Day through Labor Day.
  • 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment.
  • Life Insurance Benefit. Coverage to ensure peace of mind for your family. 
  • Short Term Disability Benefit. Injured and unable to come to work? We've got you covered!
  • Healthcare. Choose from several competitive healthcare plans for both you and your family.
  • Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses.
  • Continuing Education. Receive a personal budget to attend events and conferences.
  • Hybrid or Remote Workplace. We're able to hire remote employees residing in the following states: AZ, CA, CT, FL, IL, MA, ME, MO, NC, NH, NJ, NY, RI, TN, TX

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Senior Business Analyst for Networking Solutions

OpenVPNRemote job, Remote
2 years of experiencejirauiUX

OpenVPN is hiring a Remote Senior Business Analyst for Networking Solutions

OpenVPN is seeking a Senior Business Analyst to assist in coordinating a small development team (2-6 devs and QAs). Primary responsibilities will include:

  • Understanding functional product needs and documenting requirements
  • Expressing technical requirements as user stories
  • Assisting senior product managers to drive the software development process through all stages of the SDLC (Software Development Life Cycle)
  • Assist in managing the specification, planning, progress, status updates, and delivery of the software product
  • Disseminate technical documentation to relevant teams and organize effective feedback cycles
  • Work closely with stakeholders and other teams across the company to ensure everyone is on the same page
  • Promote a culture of quality throughout the organization

Since networking solutions are our company's core business, working knowledge of networking technologies is a must. Even more critical to success in this position would be a proactive attitude and the ability to assume responsibility, take ownership of the project, and drive it to success.

Our philosophy is that we are a small, closely-knit team and we care deeply about you:

  • Competitive pay rates.
  • Fully remote work environments.
  • Generous time off opportunities.
  • Team trips and special events.
  • A family-like work atmosphere.

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Veracity Consulting Group is hiring a Remote Business Analyst

Veracity is a digital transformation firm headquartered in Richmond, Virginia. What started in 2015 as a small group of consultant trailblazers has quickly transformed into a fast-growing firm innovating fortune 500s that you see today.

Our team is made up of technologists, strategists, and creative problem solvers who have one goal in common: creating fluid solutions that support business growth. With substantial experience in more than 10 industries, we come together as one team to deliver transformative results. While we take our work seriously, we never lose our playful spirit, and we pride ourselves on our fun and energetic culture.

Today, we’re ready to add a Business Analyst to our team. As a Business Analyst you will be responsible for using logic and reasoning to identify the strengths and weaknesses of alternative solutions and approaches to our client problems.  You will work with the client to understand the business objectives and intent and define specific functional and non-functional requirements, use cases, and business processes. 

To properly elicit requirements, clients and the team must speak a common language that often requires education of both the client and implementation team.  The business analyst is responsible for ensuring continued alignment to the business value chain throughout the project delivery. 

 Responsibilities of Role:

  • Capture business requirements and format into a formal Business Requirements document.
  • Identify and bring to resolution any conflicting requirements
  • Ensure the technical translation of the business requirements will meet the business needs
  • Thinks analytically and is organized
  • Capture meeting notes, next steps, actions and issues as identified
  • Facilitate discussions where clarifications are required

What We’d Like to See:

  • Degree in Computer Science, Management Information Systems or other related field
  • 3-5 years’ experience working as a Business Analyst
  • Enjoys making sense of complex or ambiguous situations – you can take diverse opinions, competing priorities, and development of a consensus for a course of action
  • Experience with facilitation and able to build consensus
  • Are an excellent communicator – across all mediums
  • You are a problem-solver with solid critical thinking skills
  • Be curious and ask “why” if you are not understanding
  • Previous Business Analysis experience in a Healthcare Payer environment a big plus
  • Comfortable in an Agile and Waterfall environment
  • Ability to participate in test case creation and execution as needed
  • Previous Consulting experience a huge plus

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Senior Business Analyst ( Connect)

OpenVPNRemote job, Remote

OpenVPN is hiring a Remote Senior Business Analyst ( Connect)

OpenVPN is seeking a technical project manager to coordinate development activities related to the development of applications that are available on Android, iOS, macOS, and Windows operating systems. These applications are an integral part of our virtual networking products and solutions and are used to create a secure OpenVPN tunnel for data networking. Critical to success in this position would be a proactive attitude and the ability to assume responsibility, take ownership of the product, and drive it to success.

Roles and Responsibilities

  • Document user-application interaction and the various usage scenarios
  • Take ownership of the project and drive the software development process through all stages of the SDLC (Software Development Life Cycle)
  • Manage the specification, planning, progress, status updates, and delivery of the software product
  • Lead SCRUM meetings

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OEM Business Analyst


DealerOn, Inc. is hiring a Remote OEM Business Analyst

Job Description

We are seeking an OEM Business Analystwho is responsible for assisting with the Product and Development OEM related initiatives of the organization. We are seeking someone with strong organizational and planning skills and proven ability to multitask in a fast-paced environment. We are looking for a high level of motivation and a self-starting attitude, and the ability to work with minimal direction and supervision.The OEM Business Analyst is responsible for planning, scoping, monitoring, coordinating, and communicating deliverables and expectations to all relevant stakeholders that ensure the successful launch and maintenance of all OEM programs. Additionally, the OEM Business Analyst is a stakeholder in facilitating the relationship between the OEM and/or managed services providers that act on behalf of an OEM. This is a mid-level position based remotely.

Essential Functions:

  • Review, scope and monitor OEM projects and initiatives
  • Provide regular feedback to the Business Development team on ongoing product and development OEM initiatives
  • Act as a liaison between the Business Development and development teams to identify improvements, bugs, and feature requests needed to satisfy OEM program requirements
  • Provide monthly reporting of DealerOn OEM projects to finance stakeholders
  • Aide in testing user workflows and features prior to production releases and coordinate approvals with stakeholders
  • Ensure the team is consistently meeting or exceeding service level agreements (SLAs)
  • Continually audit Salesforce to identify issues and improvements related to SLA adherence with our OEM partners
  • Interface with the Business Solutions and Customer Support teams to advise and support initiatives that will assist them in exceeding OEM SLAs and objectives
  • Be a subject matter expert on all DealerOn’s products, core systems, and platform functionality
  • Communicate OEM program and company compliance initiatives and updates to the internal Product team

Required Skills/Experience:

  • Bachelor’s degree or equivalent years of experience in lieu of degree
  • 3+ years’ experience in technology customer service-related field
  • Excellent written, oral communication and leadership skills
  • Ability to successfully manage multiple concurrent initiatives
  • Excellent attention to detail, problem solving, and critical thinking skills
  • Ability to balance, demand, and prioritize in a fast-paced environment
  • Experience with reviewing and understanding API documentation and technical integrations
  • Ability to gather and consolidate requirements from cross-functional groups
  • Proficient in Microsoft Word, Excel, and Outlook

Preferred Skills/Experience:

  • 5+ years’ experience in technology customer service-related field
  • Experience working with OEMs or in the automotive industry
  • Proficient experience with DealerOn’s proprietary CMS
  • Experience in working with Third Party vendors who provide products and services to DealerOn customers
  • Experience with Agile Methodology and Scrum framework
  • Experience with JIRA, MS Project, Confluence, Balsamiq, and GitHub
  • Ability to prioritize tasks that change frequently and manage unexpected demands


About Us:

We are an online marketing company providing website and agency services to automotive dealerships across North and South America. We are known for our cutting-edge products that streamline the car buying process and provide an experience both shoppers and dealers love. Our business model is working: we were recognized on the Inc. 5000 list of fastest growing companies six years in a row, expanding to over 30 manufacturer relationship, and over 4,000 dealer partners. We are proud of what our company has done, and it’s all due to the talented and diverse team we’ve been lucky enough to assemble.

Perks and Benefits:

Aside from the awesome people you will get to interact with on a daily basis, we offer a number of benefits, including:

  • Medical, dental and vision insurance
  • Company matched 401K plan
  • Flexible PTO + Sick Leave
  • 4 weeks paid Parental Leave
  • 8 Paid National Holidays
  • State of the art technology
  • Company-paid basic Life Insurance
  • Voluntary supplemental Life Insurance
  • Voluntary long-term/short-term disability insurance
  • Voluntary Pet Insurance
  • Optional Healthcare/Dependent Care FSA Account

DealerOn is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We also participate in E-Verify (for more information, click here: E-verify Participation and Right to Work).

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Business Analyst Remote

agileBachelor's degreesqlDesign

ACT Consulting is hiring a Remote Business Analyst Remote

ACT Consulting has an immediate need for a Business Analystwith our direct client.

Please take a moment to review the job description. If this is something you are interested in, please send a copy of your resume to or contact us at 860-924-1755 for additional details.



Duration:6 +months contract

Title: Business Systems Analyst


Rate - $52/hr on W2

Job Description

Need to have experience with Business Process Management. Will need Workflow experience. Will need to have Visio experience. This worker will use BPM notation 2.0 for documenting workflows in Visio. Need Agile, Story writing, Manuel System Testing, conduct UAT


Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business analysis activities in support of large project and support efforts. •25% Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document using business analysis models that is understood by the customer and Information Systems. •20% Respond to questions and ensure understanding of why the business solution was chosen. Guide both technical and customer departments in the development of the systems •15% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities •15% Validate the business need for solutions to business problems and process improvements. •10% Facilitate the transfer of knowledge about the "big picture" direction of the business units to others who support them. •10% Provide input on the business direction for system changes. •5% Mentor less experienced business systems analysts.
Skills: Skills and Abilities: Demonstrated expertise in the concepts of the supported business unit. Demonstrated knowledge of standard industry practices and procedures for the business unit. Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units. Able to influence and negotiate solutions to business problems. Strong teamwork and interpersonal skills. Understands how IT affects an organization and is able to link it to business processes. Excellent analytical and conceptual skills. Able to read and comment on test plans and test matrices, project plans, and scope and design documents. Has a conceptual understanding of project management techniques. Preferred Software and Other Tools: Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools.

Education: Required Education: Bachelor's degree in Computer Science, Business Administration, or other job related field. or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Computer Science, Business Administration or other job related degree Required Work Experience: 6 years of IT business analysis experience. Degree Equivalency: 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Computer Science, Business Administration or other job related degree Preferred Licenses and Certificates: Certified Business Analysis Professional (CBAP), HIPAA, LOMA

Thanks & Regards
Paul Joseph
ACT Consulting
Talent Acquisition Lead
Phone: 860-924-1755
Fax: 860-371-2177 email


Visit ACT Consulting at to view our open positions.

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Business Intelligence Analyst


Doxim is hiring a Remote Business Intelligence Analyst

Doxim is the customer communications and engagement technology leader serving financial and regulated industries. Our platform with its suite of integrated, SaaS software and document technology solutions helps clients digitize operations, improve efficiency, and modernize customer experience. With Doxim, clients can communicate reliably and effectively, improve cross-sell and upsell opportunities, and drive increased loyalty and wallet share through personalized omnichannel communications.

Job Definition

Reporting to the Operations (Process Control) Manager, the incumbent is responsible for timely data capture, transformation and publication of operations and financial datasets. 

Key Responsibilities:

  • Responsible for ongoing maintenance for existing dashboards- reports or tools.
  • Ensuring the accuracy of extracted data and validating the new views created by Data Engineers
  • Working with Operations teams to develop new reports & data models for their business needs
  • Assisting the Operations Manager with development of complex reports and data model builds
  • Provide ad-hoc analytic support to Operations teams by leveraging multiple data sources to assist in building data driven strategies

Business Skills

  • Experience with relational database- such as SQL Server and PostgreSQL
  • Experience with ETL tools, ideally Pentaho
  • Experience with Business Intelligence tools (Workday Adaptive preferred)
  • Strong analytical- time management and organizational skills with high attention to detail effective communication skills.

Education & Technical Qualifications

  • Post-secondary degree or College Diploma in Computer Science, Business, or equivalent and work experience in a project oriented environment.
  • Experience working in the financial industry is an asset
  • Experience with client-server environments
  • Hands on experience using PC’s, including Windows Microsoft Office applications
  • Experience managing/manipulating data in MS Excel, MS Access and MS SQL Server would be advantageous

Working Conditions

  • Occasional overtime/weekend work required
  • Ability to work in a high pressure, deadline oriented environment

Any application MUST include a covering letter, no more than one page that explains why you are the best candidate for this role. If this sounds like you, please send your application to:

Please indicate job title in subject heading of email

“An Equal Opportunity Employer

Doxim is an equal opportunity employer. We are committed to fostering an inclusive, equitable and accessible environment, where all employees feel valued, respected, and supported. Under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, we provide accommodations to applicants with disabilities throughout the recruitment and selection process. If you require a disability-related accommodation to participate, please call 1-866.475.9876, send a fax to 1-866-256-8868 or email

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Senior CRM Business Analyst

AlphaSysSydney, AU Remote

AlphaSys is hiring a Remote Senior CRM Business Analyst

Use your technology skills to make a difference!

Come join AlphaSys where you can work with great people and amazing clients, all while driving positive and sustainable change for social good. Our head office is in Sydney where the team is encouraged to work at least one day a week in our co-working spaces (Neutral Bay or North Strathfield). However we'd gladly accept applicants located outside of Sydney who are happy to be fully remote.
Note: This role is only available to Australian citizens or permanent residents.

Who is AlphaSys?

We are a technology solutions provider who takes pride in good quality architecture and business alignment. We only partner with organisations who are making a positive social impact on the world - as such we invest in understanding our clients' purpose, strategy, operating model and culture to design/deliver technology solutions that enable social good outcomes.

We live and breathe our five core values

  • People Centric - solutions for real people, we show empathy.
  • Future Focused - sustainable solutions that last, can be adopted, and ensure stability over time.
  • Common Good - we only work with organisations we believe is making world a better place.
  • Integrity - honest and transparent, we are willing to have hard conversations courageously and with humility.
  • Gritty Determination - whatever it takes to succeed, we see our client’s success as our own, working hard and smart on the right things.

We are an award winning Salesforce partner, with a small digital agency and a growing ERP practice. Our client list is a who’s who of the Australian For Purpose sector across the sub verticals of non profits, associations, training organisations, colleges and schools.

Whilst we do many of the things you would expect from a technology company, we offer our team a unique opportunity to do good work for those that do good. We focus on understanding our clients and the vision they have for their organisation and the impact they can have on the world.

Our team come from a variety of backgrounds. Our team comprises industry experts, project managers, consultants, business analysts and technology people, all committed to helping organisations to help others.

About the Role

As a Senior CRM Business Analyst, you will predominantly take ownership of running workshops and working with our clients to map their processes and define their prioritised requirements list. Much of your work will be done upfront during the co-design phase of projects, with light touch consulting provided during the co-delivery phase. Over time, clients will look to you to be a subject matter expert on our for purpose domains of fundraising, case management, membership management (associations), training and/or K-12 schools.

In your role you will collaborate closely with the project manager and the lead consultant to ensure there is clear documentation and alignment in the understanding of "done" for the solution, and to handover the business requirements for technical design and development. This will be a client facing role where you will consult with our clients to unlock requirements - therefore being a strong communicator, client centric, team player with a process improvement mindset is a must.

Our ideal Business Analyst will have an understanding of Salesforce, the for purpose sector and consulting. We are open to hiring you if you are a business analyst within the for purpose sector where we grow your Salesforce knowledge, or a Salesforce business analyst where we grow your industry knowledge.

Applicants will have:

  • 2+ years experience in taking responsibility for business requirements involving either Salesforce based solutions, or leading competitor solutions in the sectors we work with. Examples include Association Management Software (ie iMIS, Microsoft Dynamics), Fundraising Software (ie Raisers Edge, Blackbaud CRM, Microsoft Dynamics) or K-12 Student Information Systems.
  • Proven experience in facilitating workshops, mapping processes and documenting user story requirements on behalf of business stakeholders.
  • Demonstrable ability to consult and advise business stakeholders.
  • Strong written and verbal communication skills.
  • Demonstrable comprehensive understanding of CRM database structures, workflow process, configuration items, system changes, data movement and cleansing, reporting, etc.
  • Cross functional understanding from front end experiences (website, marketing) to core CRM to finance.
  • An analytical mindset seeking to make processes/systems better.
  • Experience working in, or a passion for, the for purpose sector.

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Senior Business Analyst

VetsEZWashington, DC Remote
5 years of experienceDesign

VetsEZ is hiring a Remote Senior Business Analyst

VetsEZ is seeking a Business Analyst to be a part of a remote team supporting a government project providing comprehensive, modernized, automated and streamlined capabilities while supporting the employee lifecycle throughout. This Senior Application/System Analyst will be responsible for analyzing specific business processes regarding department operations methods and controls. The candidate must reside in the Washington, DC area, as this is a DC based remote position.

The candidate must reside within the continental US.


  • Responsible for creating a detailed business analysis, outlining problems, opportunities, and solutions for a business
  • Defining business requirements and reporting them back to respective stakeholders
  • Recommend solutions for planning problems and technical phases of comprehensive planning projects
  • Identifying and prioritizing technical and functional requirements
  • Apply management analysis processes, statistical methods, and advanced technical and analytical research techniques to develop solutions and mitigating strategies based on business requirements


  • A bachelor’s degree in Operations Research, Mathematics, Computer Science, Cost Accounting or related scientific/technical discipline is required. 8 years of additional relevant experience may be substituted for education.
  • A minimum of 5 years of experience is required
  • Extensive IT experience in the analysis, design, and integration of information systems and commercial-off-the-shelf (COTS) and development software
  • Well versed in understanding structured analysis and design methodologies for the translation of systems requirements from business needs with a proven track record
  • Ability to evaluate cost factors and risk

Additional Qualifications:

  • Knowledge and experience in VA processes and systems.
  • Ability to obtain a government clearance.


  • Medical/Dental/Vision
  • 401k with Employer Match 
  • PTO + Federal Holidays  
  • Corporate Laptop 
  • Training opportunities  

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Sorry, we are unable to offer sponsorship at this time.

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Business Data Analyst

ImpervaRemote, United States

Imperva is hiring a Remote Business Data Analyst

Imperva is seeking a collaborative and diligent data scientist with a passion for infrastructure to work as a Business Data Analyst within our global Global Service Delivery organization. The Global Service Delivery team is responsible for infrastructure and cloud operations of our SaaS-based cyber security product, and includes 24x7 Network Operations Center (NOC) and Incident Response teams.

As a business data analyst, you will be responsible for developing, measuring, and reporting on key performance indicators (KPIs) that will demonstrate the effectiveness of the NOC and incident response teams. You will work closely with team and senior management throughout the goals setting process, provide visibility into performance trends, and help set priorities for operational improvement. 

Your duties will include:

  • Gather requirements of external and internal stakeholders and incorporate them into strategic plans
  • Build tooling to measure data regarding network and personnel KPIs
  • Develop reports and dashboards to display KPI trends
  • Analyze performance data gathered and asst in extracting insights
  • Prepare routine reports on employee and system performance
  • Conduct periodic reviews with staff and senior management to highlight successes and areas for improvement
  • Attend goals-settings activities and incorporate into KPI measurement/display mechanisms

Required Experience and Skills:

  • Bachelor’s degree in business, mathematics, statistics, or equivalent experience
  • At least 5 years experience as a data analyst in a professional setting
  • At least 2 years experience as a data analyst within a service provider, SaaS, or related environment
  • Exceptional verbal and written communication skills in English
  • Proficient in data processing and analytics tools such as Excel, Tableau, Power BI, or Google Data Studio
  • Experience extracting business performance data from platforms such as SalesForce, Jira, and ServiceNow
  • Strong attention to detail
  • Excellent analytical skills
  • Able to work independently with minimal supervision
  • Good interpersonal skills to work with different management levels
  • Strong business acumen

Our Company:

Imperva is the cybersecurity leader whose mission is to help organizations protect their data and all paths to it. Customers around the world trust Imperva to protect their applications, data and websites from cyber attacks. With an integrated approach combining edge, application security and data security, Imperva protects companies through all stages of their digital journey. Imperva Research Labs and our global intelligence community enable Imperva to stay ahead of the threat landscape and seamlessly integrate the latest security, privacy and compliance expertise into our solutions. Learn more on the Impervawebsiteor companyblog, and follow Imperva onLinkedInandTwitter.


Imperva offers a competitive compensation package that includes base salary, medical, flexible time off and more. It’s an exciting time to work in cybersecurity. Learn about Imperva products and services atwww.imperva.comand career opportunities

Legal Notice:

Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.


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Technical Business Analyst (Product Owner)

4 years of experienceagilejirafigmaDesignmobilescrum

Rose Digital is hiring a Remote Technical Business Analyst (Product Owner)

ROSE is an award-winning digital innovation agency focused on helping leading brands leverage cutting-edge technology to innovate and delight their customers. As one of the INC 500 fastest-growing private companies and the fastest growing Black-owned digital agency in the US we pride ourselves on the quality of our work and partnerships with our clients. We specialize in immersive technology (AR/VR) and technical partnerships leveraging web, mobile and back end development.

We've used WebAR to launch a new shoe line for Adidas for over 110m viewers, rebuilt the technology powering the New York Lottery, helped Patrón bring gifting into the metaverse and did our part to rewild the world with Leonardo DiCaprio and Re:wild. In doing so, the team has won multiple Webby and Shorty awards, been featured in Vogue, WWD, and Harpers Bazaar, and more importantly, had fun doing it. Our mission is to create the most innovative digital agency of our time by guiding the world’s most impactful brands/products into the metaverse

Rose is seeking an experienced Technical Business Analyst (Product Owner). While this position is for someone who is an experienced Technical Business Analyst, we are looking for people who are excited about opportunities to grow their skillset.


  • Ability to understand complex technical requirements and translate them into functional specification documents
  • Support PDLC values by adhering to proper PDLC principles and practices along with the team's specific approaches
  • Elicit and understand the client's project goals and product vision
  • Develop user workflow diagrams, project requirements, system requirements, features specifications, security requirements, and meeting notes
  • Evaluate business processes, anticipate requirements, uncover areas for improvement, and solve complex problems
  • Negotiate the needs and expectations of key stakeholders and manage relationships with solid communication skills
  • Fill backlogs and drive sprint grooming meetings and help prioritize initiatives based on the projects’ objectives and requirements 
  • Demonstrate product management skills, including planning, organizing, and upholding the product vision throughout the project
  • Assist project managers in scoping projects and defining resources needed
  • Define details that will support the project roadmap and work with project managers to uphold them
  • Provide design teams wireframes and product requirements to support quality UX/UI execution that aligns with feature objectives
  • Knowledgeable in website technologies and mobile and web application development
  • Support scrum values by adhering to Scrum principles and practices 
  • Possess a fundamental understanding of end-to-end user experience integration and dependencies
  • Understand the differences of product ownership and business analyst and the areas of overlap between them


  • BS degree in Computer Science or related field or equivalent job experience required
  • Experience writing application requirements, use cases, and functional specifications
  • 2-4 years of experience as a Business Analyst or related position
  • Experience working with Waterfall and Agile frameworks
  • UX/UI and development experience is a bonus
  • Experience with PDLC best practices and gathering requirements
  • Hands-on experience with JIRA & Confluence, Google Business, Figma and FigJam
  • Ability to multi-task and work on multiple projects (if required) 
  • Excellent organizational skills
  • Clear communicator (written and verbal) - to ensure clarification for developers and other stakeholders
  • Comfortable working in a fast-paced environment


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Senior Business Analyst


Confluence Technologies, Inc. is hiring a Remote Senior Business Analyst

CSS (recently acquired by Confluence Technologies) is a trusted global RegTech partner that uniquely brings together innovative technology- driven solutions to support financial services firms in navigating a clear and strategic path through the complex and fragmented global regulatory space. Our solutions and services help firms meet regulatory deadlines while optimizing compliance data, operations, and technology. CSS covers a full range of global compliance disciplines spanning fund reporting, transaction reporting, investment monitoring, compliance management, compliance services and managed services with a complementary, centralized approach to the strategic management of regulatory data called RBOR (Regulatory Book of Record).

For more information on CSS and Confluence, please visit the following websites:

CSS/Confluence is now looking for a highly motivated and enthusiastic Senior Business Analyst to implement the strategic CSS suite of products into our client base and for all aspects of the project lifecycle.

Position Scope:

The Business Analyst is a key role within the CSS client engagement process. The core activity of the Business Analyst will centre on working with our clients; defining client requirements for features or additions to the CSS product suite, working closely with the CSS Development team to ensure there is a complete understanding of the business requirements and appropriate mapping of business requirements to a technical design as well as mapping of requirements to test cases. The role will play a central part in ensuring that requirements are specified, developed, and tested correctly.

The ideal candidate will be working in the fund administration or asset management industry today in a back, middle, or front-office role, or in a service provider company supplying technology and/or services to that that industry. In addition, the ideal candidate will be very comfortable working with fund related data that would be found in an institutional client report or on a retail factsheet. CSS are specifically looking for candidates with experience of regulatory reporting, specifically GTR regulations. A strong understanding of the data points commonly connected to securities data and portfolio positions is essential, including exposure to a broad range of derivative types.

Duties and Responsibilities:

· Documenting client driven business requirements for new features and enhancements to existing product  functionality. The business requirements must be complete, of excellent quality and represent industry best practice in their implementation.

· Review and signoff of functional specifications to ensure technical solution meets business requirements.

· Employing consistent business analysis methodologies to identify data sources incorporating frequencies, formats, and data fields.

· Strong input to creation of a data dictionary and data model in collaboration with the client and internal development teams.

Identification of appropriate business rules to validate the data and documentation of same

· Communication and discussion with key stakeholders to ensure the business need is understood across the project team.

· Input to and review of test cases to ensure all requirements of the feature will be correctly tested.

· Support where required the implementation and deployment of features with new clients.

· Input to the associated product roadmap.

· Assists with the maintenance of the Information security risk assessment program (incl. Business Impact Analyses, Information Risk Processes, Due Diligence and Compliance) throughout the entire organization.

· Support and work closely with the Project Manager on-boarding / change process to support the timelines from initiation to project close


Key Attributes and Qualifications:

· At least 5+ years of Business/Technical Analysis or related experience, preferably within a commercial software company or at least 5+ years of experience working in back-office/ operational area(s) of an Asset Manager (or TPA)

· Client facing experience.

· Experience of security master or data warehouse projects, and/or experience of regulatory reporting projects.

· Financial Regulation expertise/knowledge required, specifically GTR regulations {MIFID II /SFTR}

· Familiar with AGILE form of project execution and product engagement

· Good understanding of security and portfolio position data – ideally with a broad exposure to derivatives.

· Candidates with knowledge of the funds industry and the related data will be preferred.

· Experience working with technical and business teams to translate internal and external business needs to drive functional and technical requirements.

· Strong analytical and requirements documentation skills.

· Demonstrated excellence in written and oral communications, including strong presentation skills.

· Experience with data modelling and data mapping

· Proactive and eager to learn and contribute to new and emerging technologies, processes, and products.

· Educated to degree level in economics, information technology or computer science or equivalent experience.

· Good knowledge around data query SQL and data interpretation.


CSS/Confluence is an equal opportunity employer

Confluence Privacy Statement

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Sr. Business Analyst


Silvergate is hiring a Remote Sr. Business Analyst

Silvergate Capital Corporation (NYSE: SI) is the leading provider of innovative financial infrastructure solutions and services for the growing digital currency industry. The Company’s real-time payments platform, known as the Silvergate Exchange Network, is at the heart of its customer-centric suite of payments, lending and funding solutions serving an expanding class of digital currency companies and investors around the world. Silvergate is enabling the rapid growth of digital currency markets and reshaping global commerce for a digital currency future.  Challenging convention by empowering people allows us to exceed expectations for our clients while cultivating an awesome culture.

The Senior Business Analyst will report to the Business Analysis and Testing Manager and will work closely with management from various operational teams to implement process improvement supporting approved strategic change initiatives. The Senior Business Analyst will collaborate with business team leads and leverage prior experience with business analysis activities in the financial services industry to drive continuous improvement in process efficiency related to business transition activities.


  • Collaborate with various stakeholders to identify and document business needs by eliciting, defining, verifying, and validating requirements to propose and implement solutions.
  • Collaborate with the Project Management Office to ensure project timeliness and provide project deliverables.
  • Use applicable methods depending on project need such as Agile or Waterfall to write requirements in the form of user stories and acceptance criteria or develop business requirement documents.
  • Has a good grasp of functional and technical specification documents.
  • Identify areas for process improvement and help streamline to increase department efficiency.
  • Partner and mentor other analysts to collaborate on team dependencies and build the Business Analysis Center of Excellence.
  • Support and be responsible for product backlog development, user story development and overall product quality and customer satisfaction.
  • Support and conduct User Acceptance Testing of system enhancements and new applications.
  • Support configuration of system enhancements and new applications.
  • Leverage prior experience in financial services to make best practice recommendations related to business process.
  • Maintain knowledge of currently deployed bank systems and integrations along with business unit utilization of given systems.
  • Maintain current knowledge of all federal and state laws and regulations, along with the Company’s policies and procedures.
  • Not to harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practice.
  • Must adhere to the company’s core values of Challenge Convention, Do What’s Right, Take Ownership, Empower People, Exceed Expectations, and Cultivate Awesome all while keeping our “Why?” front of mind. Our Why? Silvergate is the banking platform for innovators, and we believe in the power of entrepreneurs to create prosperity for our communities.

Decision Making

  • Ability to align business processes and strategy


  • Bachelor’s Degree or equivalent work experience.
  • 5+ years of responsibility as a business analyst.
  • 3+ years in financial services.
  • Business principles and techniques of administration, organization, and management to include and in-depth understanding of the key business issues that exist in the banking industry.  These include, but are not limited to, knowledge of strategic and operational planning, personnel administration, federal, state, and local laws, financial and cost analysis.
  • Systems design and development process, including requirements analysis, testing, installation, evaluation, and operational management.
  • Technical certifications related to CBAP, CCBA, CSPO, CSM, or Lean Six Sigma a plus.   


Responsible for adhering to the reporting and recordkeeping requirements of the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the Company’s customer identification program (CIP) rules, observing all Company policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training.

Remote work environment. 


While performing the duties of this job, the employee is:

  • Regularly required to talk or hear
  • Required to communicate with customer and coworkers verbally and in writing
  • Occasionally required to stand; walk
  • Required to sit for long periods and reach with hands and arms
  • Occasionally required to lift up to 25 pounds
  • Able to read documents, computer screens, reports, other communications and have the ability to adjust focus and close vision

Management reserves the right to add to, change and revise this description at any time.  This description does not include any marginal functions that are incidental to the essential functions.  Also, it does not imply that these are the only tasks to be performed by the incumbent.  Employees are required to follow any other job-related instructions and to perform any other job-related tasks requested by their supervisor.  Any requirement may be modified to reasonably accommodate individuals with disabilities.

Silvergate is an EEO/AA/Disability/Vet

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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Business Operations Analyst/Associate

Bachelor's degreesqlsalesforceDesign

Omatic is hiring a Remote Business Operations Analyst/Associate

What the Position Entails

Omatic is a place where the employees thrive on helping others, both through business goals and personal pursuits. Fun, energetic, and lively are terms frequently used to describe the culture at Omatic, and this is balanced by an undercurrent of hard work and commitment. The team tackles big challenges, revels in the process of solving big problems, and celebrates the wins for our company and our customers. 

We are looking for a Business Operations Analyst/Associate to drive organizational and operational efficiencies within the Sales Teams in all Business Segments (REBS, ENBS, SGBS) at Omatic, and ensure that they are running optimally and productively, enabling them to achieve and outperform plan.


What You Will Be Doing

Sales Forecasting, Analytics & Reporting

  • Develop and maintain sales analytics reports/dashboards and apply quantitative analysis/data visualization to provide actionable insights that support data-driven decision-making for the sales and executive leadership teams
  • Manage sales quota forecasting and assist with territory planning
  • Analyze and evaluate operational performance metrics and resources


Salesforce & SalesLoft Setup & Training

  • Provide Salesforce and SalesLoft administration setup and training for all users, system configuration, reporting, documentation of best practices and maintenance of data


Tactical Operations

  • Actively assist with leads management (MQL to SQO)
  • Process orders and support sales teams with planning and operational tasks
  • Apply data cleansing techniques to improve the quality and accuracy of contacts and accounts databases and develop processes and methods for acquiring net new names to our database


Assist with Process & Systems Architecture, Improvement, and Implementation

  • Assist in the improving overall sales performance through process improvement, system enhancements and best practice sharing
  • Assist Sale Leadership in understanding process bottlenecks and inconsistencies to implement data enrichment processes to improve sales team’s performance
  • Assist in process improvement and manage all aspects of Salesforce CRM and SalesLoft sales automation including workflow, reporting, data integrity and maintenance
  • Engage and work with aligned operations teams and lines of business to achieve data needs and analysis results more effectively
  • Partner with IT teams to understand new capabilities available in Salesforce and SalesLoft and assist in training sales representatives to use these capabilities


Personal Competencies

  • Strong analytical skills and engineering mindset with attention to detail
  • Ability to think broadly with strong conceptual ability, with natural curiosity and propensity to learn rapidly
  • Strong written and verbal communication skills
  • Accustomed to working in a fast-paced environment
  • Team oriented
  • Incredibly strong work ethic
  • Excellent interpersonal skills



  • 0-1+ years work experience in analytical position (eg. Investment Banking, Consulting, Engineering, Mathematics)
  • Proven track record throughout career and education
  • Proven experience in developing, building and delivering quantitative metrics in a business context preferred
  • Direct experience in working with Salesforce or Integration Applications (at an Admin level) a plus
  • In-depth understanding of key Nonprofit data and fundraising process and business flows a plus


Technical Skills

  • Proficiency Microsoft Excel, PowerPoint, and other Microsoft Office Applications
  • Process modeling tools and best practices
  • Project management tools and best practices
  • Data modeling
  • Systems analysis and design
  • Advanced knowledge of Salesforce (or similar CRM system) and a plus
  • Competency with relational databases and SQL queries
  • Experience with visual analysis applications and sales intelligence software


Desired Certification

  • Bachelor's degree in Business, Mathematics, and/or Engineering or 5+ years’ experience in a related field
  • Salesforce Sales/Service Cloud Consultant, Salesforce Administrator or Salesforce Developer a plus
  • Salesloft Experience a plus
  • Gong Program Specialist experience a plus

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Business Analyst III

Master’s Degreec++

Silvergate is hiring a Remote Business Analyst III

Silvergate Capital Corporation (NYSE: SI) is the leading provider of innovative financial infrastructure solutions and services for the growing digital currency industry. The Company’s real-time payments platform, known as the Silvergate Exchange Network, is at the heart of its customer-centric suite of payments, lending and funding solutions serving an expanding class of digital currency companies and investors around the world. Silvergate is enabling the rapid growth of digital currency markets and reshaping global commerce for a digital currency future.  Challenging convention by empowering people allows us to exceed expectations for our clients while cultivating an awesome culture.

The Business Analyst III supports the reporting needs of Silvergate’s COO and executives. The Business Analyst is responsible for designing, development, modification, testing, reconciliation, documentation, distribution, training, and on-going support of business reporting solutions and will work with other members of the MIS team, business analysts, and other stake holders across the bank to generate standard or custom reporting solutions summarizing business data for use by senior leadership in making business operations decisions.


Critical Thinking & Creative Problem Solving

  • Analyze complex business problems and issues using data from internal and external sources to provide insight to decision makers.
  • Responsible for developing enterprise dashboards and reports using various reporting tools to meet the needs of stakeholders ranging from production staff to executives.
  • Develop deep understanding of the Bank's databases, identify appropriate data sources, relationships and logic needed to produce consistently reliable reports.

Change and Innovation

  • Assist in developing and maintaining data standards and provide support to other internal teams on reporting functions including maintenance, development, and performance enhancement.
  • Maintain knowledge of new product capabilities as means to identify potential improvement opportunities.
  • Continuously increase data coverage by working closely with subject matter experts to automate and streamline reporting across the organization.


  • Maintain current knowledge of all federal and state laws and regulations, along with the Company’s policies and procedures
  • Not to harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practice
  • Must adhere to the company’s core values of Challenge Convention, Do What’s Right, Take Ownership, Empower People, Exceed Expectations, and Cultivate Awesome all while keeping our “Why?” front of mind. Our Why? Silvergate is the banking platform for innovators, and we believe in the power of entrepreneurs to create prosperity for our communities.


  • Bachelor’s degree required; master’s degree preferred
  • At least four years of experience as a Business/Financial Analyst preferably in a financial institution.
  • Demonstrated problem solving and analytical skills and proven experience with data visualization.
  • Strong understanding of banking operations and products and services
  • Excellent verbal and written communication skills
  • Excellent personal organizational skills
  • Proficiency with data analysis, forecasting, and budgeting.
  • Ability to generate respect and trust across multiple constituencies.
  • Knowledge of federal and state laws and regulations pertaining to commercial banking.


Responsible for adhering to the reporting and recordkeeping requirements of the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the Company’s customer identification program (CIP) rules, observing all Company policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training.

Remote work environment. 


While performing the duties of this job, the employee is:

  • Regularly required to talk or hear
  • Required to communicate with customer and coworkers verbally and in writing
  • Occasionally required to stand; walk
  • Occasionally required to lift up to 10 pounds
  • Required to sit for long periods and reach with hands and arms
  • Able to read documents, computer screens, reports, other communications and have the ability to adjust focus and close vision.

Management reserves the right to add to, change and revise this description at any time.  This description does not include any marginal functions that are incidental to the essential functions.  Also, it does not imply that these are the only tasks to be performed by the incumbent.  Employees are required to follow any other job-related instructions and to perform any other job-related tasks requested by their supervisor.  Any requirement may be modified to reasonably accommodate individuals with disabilities.

Silvergate is an EEO/AA/Disability/Vet

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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