Who we are

A coaching and learning ecosystem for talented and passionate tech professionals where you can find your next career goal in a diverse and multidisciplinary environment. At Agile Actors, you will experience continuous growth and development through coaching, learning, and practice! An innovative self-paced personal development and rewarding model will support your advancement along with the necessary tools, appropriate learning material, and real projects from organizations that are leaders of the industry (both domestic and international), such as RedHat, Swissquote, Austrian Post, etc, cultivate a continuous growth mindset!

Be part of both the customer’s and the Agile Actor’s team, providing high-quality deliverables for the former and contributing to the cultivation of an inclusive and developmental culture in the latter!

Who we are looking for

We are looking for passionate, multi-talented Business Analysts, with a strong technology background, as well as a great propensity for creative problem-solving. Joining our teams, the successful candidates will work closely with domestic and international development teams in exciting and challenging projects across multiple domains.

• Bachelor's degree
• Minimum 5 years of experience in Business Analysis related to IT software
• Substantial experience in Business and  IT System analysis, and ability to translate business requirements into IT requirements
• Strong experience in the use of modeling and design tools in Business or IT projects (ARIS, EA, etc.)
• Extensive knowledge and experience in UML
• Good  knowledge of relational database systems
• Ability to apply architectural principles to functional solutions and use model-based representations to collect, aggregate or disaggregate complex and conflicting information about the business
• Assistance in the testing, technical documentation, technical training, deployment, evaluation and reporting
• Experience with training/coaching on analysis techniques
• Capacity in writing documents
• Experience and willingness to work in an international/multicultural environment
• Excellent use of the Greek and English language (verbal & written)

Why join us?

Join us if you enjoy being part of a people-centered culture that empowers you to work on the most important product;yourself! Continuously grow with the support of tech experts and maintain a matching skill set to market needs.

• Personal Development Plan crafted with your dedicated coach
• 360° continuous feedback model; drive your developmental pace
• Unlimited personal training/learning budget to cover all your career developmental needs
• Chapters (internal communities)-share knowledge, create training material, help others grow and shape our technological future
• Vast roster of customers/accounts, providing more opportunities for growth and development within the AA ecosystem
• Onboarding Buddy-Continuous support from day 1! A dedicated buddy to help you navigate through the first few weeks
• Tailored remuneration package according to your level and expertise
• Private Health Care Insurance for physical wellbeing
• Professional helpline for our professionals and their families for mental wellbeing
• Flexible working conditions (fully remote work according to assigned account)

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Job Description

• Understand the business goals, and provide thought leadership in creating, maintaining, and documenting revisions in our product portfolio.
• Collaborate with Project Management, and Quality Assurance teams to discuss problems and provide solutions for our clients.
• Help support team members with daily tasks.
• Assist client management teams in communication with clients by providing clear expectations and descriptions of what we need from our clients and what we can provide to them.

Qualifications

• A technical expert in the field of product analytics, comfortable utilizing and architecting modern tools, and excited to set the standard of existing systems and practices.
• Experience with SQL, Jira, Excel

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Job Description

Job Description:

• Data Analysis – the ability to develop reports and dashboards, utilizing one or more of the following: Microsoft Excel’s Power Query and Power Pivot, VBA, Microsoft Access, or IBM Cognos.
• Organize and integrate data from a variety of sources for use in reports, drawing on multiple data sets.
• Experience with data visualization, developing data analysis workflows, and streamlining data set development.
• Compliance and Process Automation – ensuring that required services are delivered to the client by building, tracking, and reporting on various financial metrics.
• Process Improvement – collaborating with the client to identify processes that could be improved and build new tools to streamline contract compliance within the command.
• Strong problem-solving, quantitative and analytical abilities.

Qualifications

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Job Description

ProSidian Seeks a Business Support Analyst.  The Business Support Analyst provides business support for the Firm's daily business activities.  Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.  We help forward-thinking clients solve problems and improve operations.

The Business Support Analyst requires professionalism and technical capabilities to serve as our team's responsible and resourceful Business Support Analyst.  Working remotely, The Business Support Analyst will organize and update files, create marketing materials, support business development, assist with operations and related activities, draft/formal policies and guidelines, perform research, create presentations and sales materials, etc.  

The ideal candidate should be tech-savvy, able to communicate through multiple channels, and super organized.  This candidate must be a utility player for our team, one who can multi-task and take on different needs of the Firm each day.

While every employer is different, and each will have unique qualifications for a Business Support Analyst position, all activities required for success include tactics to support and enhance the organization's success.  With our wide range of services, we provide tailored solutions that fit unique needs related to Enterprise Services/Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital.  

These activities require a depth of technical and strategic thoughts and actions, accuracy, attention to detail, and consistency in deliverables.  This blended position requires MS Word, Excel, PowerPoint, Outlook/email, and MS Access skills that entail marketing and administrative acumen.

As a Business Support Analyst, your tasks will vary based on client and Firm needs and your skills, including performing general executive assistant duties; formatting and editing documents; arranging meetings and appointments; performing research and setting up opportunity pipelines; updating social media; authoring articles and content and identifying/sourcing candidates for our projects.

NOTE:  Internet research, generating simple reports in Excel, occasional PowerPoint presentations, and other administrative tasks are all key elements of our work.  Experience in MS Office, MS Word, Outlook, Adobe, Google Apps, and Outlook is essential.

•    Flexibility: We have a distribution team.  Each intern will have different needs according to their work and school schedule.  We offer you the ability to work remotely.
•    Diversity: Diversity is essential to us.  It would help if you had a team worldwide to solve global issues.
•    Technical Ability:  Technical ability to assist with Adobe Documents, PowerPoint, Excel, MS Word, and Outlook/email-related tasks proficiently, efficiently, and accurately
•    Word Processing Skills: Word Processing is a basic task that has to be done well and includes (but not limited to) data entry and typing, so one must note that it is not only about writing and typing 80-100 words per minute but also ensuring that the work is 100% accurate.
•    Oral Communication and Writing: In virtual modes of communication, tasks that require sending reports, managing emails, or making presentations require oral and written communication skills and communicating effectively both verbally and through writing.  
•    Computer Skills: All tasks are done using a computer, so one must have proficient computer skills.  Programs like Microsoft Word and Excel are the basics, including advanced internet skills to support his business website or database system.
•    Self-Motivation and Discipline:  Business Support Analyst motivation and discipline are essential - getting out of bed on time and getting ready for work should be a discipline.  Managing non-work-related matters that distract them while working on their tasks and reminding them about deadlines is critical to success.
•    Quick Thinking and Effective Decision Making: The capability to think and make the right decisions promptly is vital, especially when the client leaves a specific Business Support Analyst task and is not around to answer questions or clarifications.
•    Love for Continuous Learning: Stay at the top of the game; learn daily.  Treat every day differently and watch out for learning curves.  Because the nature of the job allows more freedom, one must be motivated and disciplined enough to succeed.

You will be relied upon to keep things organized in the business and be proactive.  The Business Support Analyst must be quick on their feet and an excellent problem solver.  They must know how to take the initiative to get things done to meet deadlines.  For Business Support Analyst Duties/Support/Service Requirements, we expect the MOST from Our Engagement Teams And Collaborating Partners:

M - MANAGEMENT SUPPORT

• Digitally Filing And Retrieving Corporate Records, Documents, And Reports.
• Document Management - Upload,
• Follow Up With Clients And Vendors On Various Issues/Projects
• Handle A Variety Of Administrative Support Tasks
• Handle Confidential Employer And Client Information
• Helping Prepare For Meetings.
• Interact with clients to ensure customer satisfaction
• Maintain an organized workflow and track each stage of assigned projects through to completion
• Manage company marketing activities under the direction of Managing Principal and Practice Leadership Team, including website, branding, and promotional materials
• Organize Correspondence And Answer Emails
• Other Ad Hoc Task Relevant To The Role
• Support practice leaders in coordinating marketing initiatives, including a regular cadence of business development campaigns.
• Take Notes Or Transcribe Meetings
• Work under tight deadlines and adeptly manage multiple tasks and shifting priorities.

O - OPERATIONS SUPPORT AND BUSINESS DEVELOPMENT SUPPORT

• Administrative Tasks, Data Entry, And Schedule Appointments On An Ongoing Basis
• Assist in preparing and distributing materials for prospect interactions by researching and collecting background information on institutions and potential opportunities.
• Assist With Tasks Related To Proposal Development While Providing General Administrative Support.
• Collect proposal information from stakeholders and assimilate the data into an established process for managing, executing, and fulfilling proposal requests.
• Customer Information Management
• Ensure and enhance ProSidian Consulting policies and procedures.
• Manage A Contact List
• Manage Filing Systems, Update Records, And Organize Documentation
• Perform Market Research and other Office Administrator Tasks
• Performing Office Duties That Include Managing A Records Database.
• Pipeline Sheet Updates, Research, Analysis, And Outreach For Opportunities Aligned With ProSidian Solution Offerings
• Procurement Forecast Research, Analysis, Identification, Selection, And Outreach For Opportunities Aligned With ProSidian Solution Offerings
• Proposal/Sources Sought/ And Request For Information Template Staging And Proposal Support Aligned With ProSidian Solution Offerings
• Prospecting (Procurement Forecast And Other) And Prospecting Follow Up
• Provide any other assistance necessary to support Sales Executive operations/pipeline management.
• Reach Out To Potential And Current Partners To Schedule Collaborative Sessions Related To Ongoing Business Pursuits
• Research, Identification, And Organizing Networking And Introductory Meetings With Current And Prospective Partners Aligned With ProSidian Solution Offerings
• Researching And Conducting Data To Prepare Internal- And External-Facing Documents And Deliverables
• Schedule introductory meetings with client prospects and attend Practice leaders on client meetings.
• Staging And Updates Of Proposal Pricing Spreadsheets And Proposal Support Aligned With ProSidian Solution Offerings

S - SOCIAL MEDIA AND PRESENTATIONS SUPPORT

• Assist In Research And Writing Topics, Clients, And Opportunities Related To ProSidian Consulting Services For CONUS/OCONUS public/private companies, defense and civilian government agencies, and non-profit organizations.
• Create Presentations, As Assigned
• Create, Complete, Update, And Publish ProSidian PowerPoint Presentations
• Create, Complete, Update, And Publish ProSidian Social Media, LinkedIn And Twitter/Hootsuite Posts, and Website Content
• Generate And Send Template Emails, Letters, And Text Messages
• LinkedIn Posts & Messaging
• Manage Social Media Accounts And Replies
• Pdf Conversion, Splitting And Merging
• Prepare And Create PowerPoint Presentations And Materials As Needed; Research Materials And Sources For Presentations
• Proof/Edit Documents
• Social Media Management (Facebook | LinkedIn | Twitter | Instagram | Other - Hootsuite
• Support The Production Of Marketing Materials And Thought Leadership Related To ProSidian Solution Sets - www.prosidian.com

T - TECHNICAL SUPPORT AND EXCELLENT CLIENT DELIVERABLES

• Coordinate technical support activities and liaise with ProSidian engagement team members and technical teams to resolve issues efficiently.
• Ensuring all documentation is accurate, up-to-date, and accessible to team members and clients.
• Facilitate Training and Support Sessions necessary to Train clients and team members.
• Prepare And Organize Databases, Dropbox Files And Reports
• Prepare Customer Spreadsheets And Keep Online Records
• Present Excellent Customer-Service Skills To Customers And Clients
• Support efforts to monitor and track technical support requests, ensuring timely resolution and client satisfaction.
• Support the Conduct of Quality Assurance Reviews to ensure client deliverables meet client requirements and standards.
• Support developing and maintaining detailed project documentation to create and update project plans, timelines, and deliverables.  
• Using Various Software, Including Word Processing, Spreadsheets, Databases, And Presentation Software

Qualifications

The Business Support Analyst - Shall have consecutive employment in a position with comparable responsibilities within the past five (5) years.  Must be able to use a computer to communicate via email and proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position.  Work products shall be thorough, accurate, appropriately documented, and comply with established criteria.  Work products shall be thorough, accurate, appropriately documented, and comply with established criteria.

•    Bachelor's degree in business administration, Management, or a related field.
•    2-4 years of experience in a similar role, preferably in a consulting environment.
•    Strong analytical and problem-solving skills.
•    Excellent written and verbal communication skills.
•    Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
•    Ability to work independently and as part of a team.
•    Strong organizational and time-management skills.
•    Able to organize and manage large amounts of files, tasks, schedules, and information
•    Able to work nights, weekends, extended hours, and holidays as needed
•    Computer with internet access and a Quiet work area away from distractions
•    Excellent phone, email, and instant messaging communication skills
•    Effective and efficient time management skills, organizational skills
•    Data Analysis and Reporting: Collect, analyze, and interpret data to identify trends and patterns.  Prepare detailed reports and presentations for internal and client use.  Assist in the development of dashboards and metrics to track project performance.
•    Experience with Google Docs, cloud services, and other technology tools
•    Highly organized and able to multi-task and work well with fast-paced directions and instructions
•    Knowledge of online calendars and scheduling (e.g., Google Calendar)
•    Must be able to work independently and get the job done with the ability to read, understand, and follow oral and written instructions.
•    Proven experience as a Business Support Analyst or relevant role
•    Self-directed and able to work without supervision and strong customer service and presentation skills
•    Two years previous experience handling assistant or administrative responsibilities, or experience in customer service or related field preferred

YOU'RE PERFECT FOR PROSIDIAN CONSULTING IF:

•    You are a strong writer and can repurpose content from existing content.
•    You have impeccable attention to detail.
•    You have experience in the Consulting Services industry.
•    You are tech-savvy and have experience with social media and web conferencing tools.
•    You have a project management skillset.
•    You are excellent with quality control and managing content on LinkedIn.
•    You are a self-starter and eager to take the initiative.
•    You have personally invested in self-development.
•    You have high emotional maturity and do not get hung up on day-to-day minutia.
•    You have thick skin that can handle direct communication.
•    You are efficient and concise.
•    You are dependable and understand the value of time and meeting deadlines.
•    You take ownership and pride in your work.
•    You have impeccable follow-through and always close loops.
•    You have a positive, high-energy attitude and a "get it done" mindset.
•    You are proactive - still thinking two steps ahead.
•    You are resourceful and bring solutions to the table.
•    You are politically neutral and do not dive into controversial topics.

ProSidian Business Support Analyst performs the typical duties of completing tasks from a remote location.  As a ProSidian Business Support Analyst, you maintain regular communication because ProSidian Business Support Analysts are away from the office with their employers.  As a Business Support Analyst, you must be able to multi-task projects; your employer may need you to coordinate several projects and events simultaneously.

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Job Description

The Technical Business Analyst role within Engineering will work with key stakeholders to gather, analyse and manage the technical and business requirements for product enhancements.  

Working closely with the VP of Engineering, Engineering/UX Leads and Product Manager you will be involved in capturing customer insights on product desires and help to define key product features that will improve the product and customer experience.  

In addition, within this role you will be responsible for defining and leading estimation of the product features, (decomposing from prioritised product initiatives) with the Engineering Team Lead  as well as the creation of detailed User Stories.

Major Responsibilities

• Assisting the product team with building and maintaining the backlog, ensuring all requirements and user stories align to product strategy.

• Work closely with internal and external stakeholders to convert business needs into business and technical requirements.

• Translating requirements into high quality user stories, including personas and acceptance criteria, ensuring the stories can be tested both functionally and non-functionally.

• Continually aligning the user stories and operational implications according to how the solution evolves, and ensuring the impacts are thought through and communicated as necessary.

• Decompose Initiatives into Features and Stories that have been prioritized by Product Manager and presented during Planning under direction from Engineering Team Lead (utilizing I.N.V.E.S.T).

• Maintain traceability between User Stories and Feature enhancements.

• Facilitate (with Engineering Team Lead) agile estimation, prioritisation, and planning workshops, identifying and managing inter-team dependencies.

• Running of various workshops such as story mapping, release planning, user story walkthroughs for each release/sprint.

• Facilitate identification of gaps in solution capability.

• As required, assist with integration testing to ensure that the product enhancements work as expected. 

Qualifications

Essential Competencies and Capabilities

• Growth mindset

• Resilience in a scale up environment where we often must solve problems not encountered before

• Strongly driven to achieve and take pride in excellent outcomes with focus on quality

• Critical thinking ability and strong problem-solving capacity.

• Ability to communicate clearly at various levels, from technical requirements to stakeholder management.

• Detail oriented and organised with the ability to manage and simplify complex systems & requirements.

• Creative and innovative with a passion for continuous improvement.

Knowledge and experience

• Bachelor’s Degree in Computer Science (or equivalent).

• 3+ years’ industry experience as a Technical Business Analyst. 

• Demonstrated experience in delivering agile initiatives in high performing teams as a business analyst in a digital environment.

• Agile process experience with an ability to work in small teams.

• Experience working with innovative products and  product teams. 

• Experience using JIRA, Confluence or similar technologies. 

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Job Description

We are seeking talented and experienced Senior Consultants to become an integral part of our team! DataCatalyst is a mid-sized global consulting firm that specializes in Data Management, Monetization, and Governance. We are looking for full-time consultants who are business and technology savvy, know the ins and outs of consulting, and are interested in joining an exceptional team of innovators who successfully deliver value for our clients.

THIS REMOTE / VIRTUAL ROLE CAN BE LOCATED ANYWHERE GLOBALLY

Qualifications

Responsibilities:

• Work with diverse project teams on multiple projects from Strategy thru Implementation to solve client data problems
• Assist with project governance, requirements definition, process analysis, implementation, testing, training, and rollout during project lifecycle
• Collaborate with team members to develop applicable methodologies, tools, approaches, points of view, and thought leadership to differentiate DataCatalyst in the market
• Work with DataCatalyst software partners to implement their technology within client environments
• Take responsibility and leadership for activities to both help our clients and our firm grow
• Developing long-term relationships and networks both internally and externally, interacting and communicating effectively with associates, clients, stakeholders, and executives
• Assist with business development and recruiting activities

Qualifications:

• 5-10 years of previous project experience in data management, analysis, or another related field
• English Speaking is required
• Understanding of the SDLC and technology implementations
• "Go-getter" with a proactive mindset
• Passion for data and the opportunity that it presents within today's market environment
• Strong problem solving and critical thinking skills
• Ability to manage clear expectations by establishing timelines and milestones and managing risks, issues, and dependencies through transparent status reporting
• Personable with the ability to interact with clients for testing and implementation purposes
• Strong written and verbal communication, presentation, and client service coupled with a strong interest in further developing and integrating enterprise business processes with technology skills
• Experience conducting workshops with SMEs to gather business and technical requirements and mapping business processes
• Excellent attention to detail, client relationship, stakeholder management, and interpersonal skills with a proven track record of stakeholder influence
• Ability to prioritize and multitask
• Previous work within a consulting firm in a billable capacity is desirable

The Candidate should have project experience vs. line operational experience and will be a billable consultant on one of our project teams.

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Job Description

Job Description:-

• Review, analyze and evaluate business systems and user needs. Document requirements, define scope and objectives and formulate systems to parallel overall business strategies.

Qualifications

• BS in Biomedical Engineering/ BS in Chemical Engineering/ Computer Science/ MS Computer Science/ BBA/ MBA/ Engineering degree required from an accredited university or College

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Job Description

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing, and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

Qualifications

Must Haves:

• A minimum of 2 years of experience in business analysis or a related field.
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• Experience leading and developing top-performing teams.
• A history of leading and supporting successful projects.

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Opis oferty pracy

Projekty, w które będziesz zaangażowany:

Firma działa jak klasyczny software house, specjalizujący się w rozwiązaniach mobilnych dla klientów polskich i zagranicznych. Do portfolio należy jedna z najwyżej ocenianych polskich aplikacji mobilnych, którą pewnie poznałeś. Zdarzają się też mniej ekscytujące projekty, ale generalnie jest ciekawie :).

Oczekiwania w stosunku do Ciebie:

• samodzielność

• dobra komunikacja z klientem i zespołami developerskimi

• sprawne zbieranie wymagań i budowanie wykonalnego backlogu

Mój klient pomoże Ci zrealizować oczekiwania:

• przez indywidualne podejście do potrzeb szkoleniowych: jeśli znajdziesz szkolenie, materiały albo inną formę edukacji, która pomoże w bieżącej pracy, firma zapłaci lub dołoży się do jej realizacji.
• przez regularny transfer wiedzy w zespole, złożonym w dużej mierze z seniorów. 
• przez aktywne tworzenie atmosfery współpracy i dbałość o dobre relacje.

Kwalifikacje

• 3 lata doświadczenia jako analityk biznesowy w zespołach piszących software
• doświadczenie współpracy przy tworzeniu aplikacji mobilnych jest mile widziane
• bardzo dobre zdolności komunikacyjne
• bardzo dobry angielski

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Job Description

As a Business Analyst Intern, you'll be responsible to:

• Assist with data analysis and market research to support business decisions
• Utilize excel to create financial models, track performance metrics, and analyze data
• Contribute to the development of business presentations and reports
• Collaborate with cross-functional teams to gather requirements and solve business problems
• Conduct research to support market analysis and business strategy development

Qualifications

You're an ideal candidate if you're someone who's:

• Fresh graduate or final year student in mathematics, business, economics, or other relevant fields
• Strong proficiency in Microsoft Excel, including data analysis and presentation
• Passion for data analysis, market research, and problem solving
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Proven ability to prioritize tasks and manage multiple projects effectively

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Description du poste

Au sein de notre agence Aquitaine, site de Bordeaux, intégré dans une équipe projet, vous mettez en œuvre des solutions d’aide à la décision permettant d’améliorer le pilotage stratégique et opérationnel de nos clients et de valoriser leurs données.

Vos missions sont les suivantes :

• Instruire les besoins client : recueil et compréhension
• Concevoir les solutions techniques et fonctionnelles sous forme de spécifications
• Accompagner les utilisateurs dans le maquettage de leurs tableaux de bord
• Gérer la priorisation, la planification et le suivi des charges
• Assurer le lien entre les besoins métiers et l’équipe de développement
• Rédiger les cahiers de recettes applicatives
• Assurer la coordination et le suivi de la recette fonctionnelle 
• Dispenser un support aux métiers

Qualifications

Depuis au moins 3 ans, vous mettez en pratique vos acquis et compétences en tant que Business Analyst autour d'enjeux Data. Vous disposez idéalement de connaissances dans le langage SQL.
 

Outre votre expérience, c’est une personnalité qui est aussi recherchée !

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Job Description

Are you a strategic thinker? Does business process optimization excite you? Do you love ecommerce? Do you enjoy creating Features and Epics and breaking them down into stories that define how users will interact with these features? If you answered yes to these questions, McFadyen has an opportunity for you! 

This individual will interact with a variety of business stakeholders as a cross-functional liaison to understand client requirements and issues. Partner with Architects and technical leads to innovate solutions. Create documentation and other artifacts to turn strategy into reality. Independently initiate, facilitate, and participate in fact-finding, green-field discussions, and implementation planning and design meetings. You will suggest innovative solutions to business problems that leverage technology for achieving market differentiation, efficiency improvements, and better user experiences for our clients. 

100% remote work 

Responsibilities 
Top 5 Responsibilities 

• eCommerce requirements gathering, analyzing, and documenting requirements for large-scale (e.g., Fortune 500 or equivalent) projects and manage the requirements scope. 
• Successfully and independently handle ambiguous situations and develop a practical plan towards achieving clarity - while defining functional behavior, business rules, and data attributes. 
• Work with the business stakeholders or sponsors to translate business needs into business and functional requirements, fix the functional gaps and add all the minute details. 
• Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process analysis, use cases or user stories, scenarios, event lists, competitive product analysis, and task and workflow analysis. 
• Act as a product owner for the development and QA team, clarify the doubts of developers and test engineers, validate the developed functional solution, and test cases and provide a demo to the client. 

Other responsibilities 

• Present solution alternatives to clients that meet their business requirements. 
• Work in a globally distributed team model. 
• Decompose high-level business and user requirements into functional requirements or user stories. 
• Represent requirements using alternative views such as visual analysis models (UML diagrams), prototypes, or simulations where appropriate. 
• Lead requirements validation activities to confirm that a solution based on the requirements would meet customer needs and achieve business objectives. 
• Lead and facilitate ongoing requirements prioritization. 
• Establish and implement effective requirements practices, including continuous improvement. Assist with the development of the organization’s requirements engineering policies, procedures, and tools. 
• Identify ways to assist product management in product planning through requirements development and analysis. Propose new product features and updates. 
• Conduct research, analysis, and feasibility studies to establish the viability of requirements. 
• Travel to client sites as needed.
• Bring best practices and support to the other eCommerce teams as they relate to business knowledge and business processes. 

Qualifications

Top 5 qualifications 

• Experience in IT or eBusiness, including experience with e-commerce, web application development, or other eBusiness solutions. 
• Strong facilitation and communication skills across business and technical audiences. 
• Familiarity with a broad array of internet technologies and trends. 
• Understanding of eCommerce internationalization and localization complexities: content in multiple languages, country-specific product availability, and tax & payment processing. 
• Experience in problem resolution with IT systems and individuals. 

Other Qualifications 

• Bachelor's degree in business, MIS, Computer Science, or related major. 
• Proven experience as a Business Analyst. 
• Experience with an enterprise class eCommerce platform. 
• Familiarity with Agile development processes where you quickly write effective user stories that can be broken into meaningful tasks by developers. 
• Familiarity with Jira is desired. 
• Knowledge of multiple vertical industries such as retail, b2b, CPG, and grocery is a plus. 

Experience 

12+ years of global experience as Business Analysts or Product Owner in IT services company or SI. 

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Job Description

We are seeking a dynamic and versatile Business Analyst for HR IT who will play a crucial role within our Corporate Digital Workplace team. This position offers a unique opportunity to work across multiple domains, including HR, Corporate Communications, Health & Safety, and Sustainability.

The position offers a unique mix of responsibilities, allowing you to make a significant impact across various corporate functions.

The successful candidate will report to the Head of Digital Workplace ensuring continued support and improvement in these key areas.

Key Responsibilities:

1. Cross-Functional Engagement:

   • Collaborate with stakeholders from HR, Corporate Communications, Health & Safety, and Sustainability to understand and address their IT application needs.
   • Conduct meetings and prepare presentations to communicate findings and ideas effectively.

2. Business Analysis & Requirements Management:

   • Identify, analyze, and document business requirements across multiple functions.
   • Assess the impact of requirements on business lines, functions, and solutions.
   • Support the prioritization of requirements to ensure alignment with business goals.

3. Functional Design & Testing:

   • Deliver detailed functional design documentation or review designs from third parties.
   • Define user acceptance test (UAT) approaches and oversee UAT execution.
   • Coordinate and execute deployment/rollout plans for relevant IT solutions.

4. Demand Management:

   • Contribute to the demand management process by providing insightful analysis of business requirements.
   • Manage a comprehensive backlog of demands, improvements, requested changes, required upgrades, and technology refresh initiatives.

5. Support & Training:

   • Work with technical teams to ensure accurate understanding of specifications.
   • Assist in the creation of training materials and develop the knowledge base of application features.
   • Provide support to Service Managers by offering clarifications on functional requests related to services provided.

If you are a motivated and versatile business analyst looking to take on a challenging and rewarding role, we encourage you to apply and join our team in making a difference across HR, Corporate Communications, Health & Safety, and Sustainability.

Qualifications

• Bachelor’s or Master’s degree in IT, Computer Science, or a related field.
• Prior experience with SmartRecruiters and/or Workday is highly preferred.
• Proven track record of managing requirements through the entire delivery and operational life cycle.
• Experience in business analysis frameworks and techniques, including business process modeling, continuous improvement, and requirements analysis.

Required Skills:

• Proficient in English.
• Highly collaborative, flexible, and adaptable in working with diverse teams and stakeholders.
• Strong analytical, problem-solving, and troubleshooting skills.
• Exceptional communication and interpersonal skills, with the ability to articulate complex technology solutions to senior business stakeholders.
• Skilled in organizing and prioritizing requirements using product roadmaps, epics, user stories, and backlogs.
• Ability to influence and collaborate effectively both internally and externally.

While prior knowledge of SmartRecruiters and Workday is preferred, your ability to quickly catch up and deliver results in the HR domain will be critical to your success.

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Description du poste

• Travailler au sein d'une équipe dynamique
• Interagir avec les parties prenantes pour réaliser les spécifications fonctionnelles
• Participer à la réalisation des roadmap projets et produits
• Contribuer activement à la culture d'amélioration continue de l'équipe
• Contribuer aux prototypes et maquettes écrans
• Participer à la définition des cas de test en collaboration avec l’assurance qualité et les utilisateurs finaux

Qualifications

• Très bonne capacité rédactionnelle
• Bonne connaissance (au moins un des deux) : Système de santé suisse et / ou  Secteur de l’assurance suisse
• Connaissances des outils JIRA et Confluence : un atout
• Connaissance des écosystèmes digitaux : un atout
• Notions en développement logiciel : un atout

Au minimum trois ans d’expérience avec les compétences demandées.

Profils de formation

• Bachelor en économie ou informatique de gestion
• Certification en Business Analyse/Gestion de projet : un atout

Langues

• Français : Couramment
• Anglais : Bonne maitrise

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